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Phone: +1 734-662-8118
Site: http://www.mastshoes.com/
Opening hours
  • Monday:Closed
  • Tuesday:10AM–5:30PM
  • Wednesday:10AM–5:30PM
  • Thursday:10AM–5:30PM
  • Friday:10AM–5:30PM
  • Saturday:10AM–5:30PM
  • Sunday:Closed
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Total reviews rating 4.8

125 Reviews for Mast Shoes Ann Arbor 2023:

Review №1

2022-07-15

I just had to leave a review for this place because they are excellent. I can’t remember the last time I received this type of service in a retail establishment, probably as a kid, very old school small business feel but in all the right ways. Carly was my salesperson, she was knowledgeable, professional, stylish and fun. I was shopping for something new with specific profession-based requirements and she was just fantastic. This is a place you actually get what you pay for, I will definitely be recommending them. Thank you Carly & Mast!

Review №2

2022-03-29

Love this place soooo much. Have been shopping here for years. They have a good selection, but the best part is the staff. They KNOW feet and shoes. Not just trying to sell you something, but really take the time to find the right fit for you. I was referred back here by a foot specialist after a foot injury to get the correct inserts and shoes. Very helpful. Will go back for sure.

Review №3

2022-07-12

This place has your more pricey shoes. Staff was friendly and helpful.

Review №4

2022-02-19

I visited Mast Shoes for the first time this week. The quality of service, knowledge, and professionalism from the staff is unbelievable. Particularly Carly, the salesperson I worked with. Carly was so patient and helpful--my feet have never been happier! She even took a few minutes to show my kids some of the antiques in the store, which they thought was super cool! This type of business model and service is how it should be everywhere. Thank you Mast, and thank you Carly!

Review №5

2022-04-08

Mast Shoes is really unique. Knowledgeable, helpful, with high quality products. As my hard working feet need more and more attention and care, I am so grateful for this resource in our community. Vote with your wallet for the world you want to live in!

Review №6

2022-02-23

Mast shoes gives the best service to customers! The gentleman who helped me today showed me the most patience and kindness. I had been having a very difficult time replacing my discontinued trainers. He showed to me and helped me try on pair after pair. I am very grateful. My shoes are very comfortable and just what I need.

Review №7

2022-03-25

Super knowledgeable, friendly team and great selection! I work on my feet all day and really value shoes that both support AND look good :) Every trip to Ann Arbor includes a stop at Mast Shoes-- I can always count on them to help me choose a great pair!

Review №8

2022-02-20

I have been coming here for a few years and have had nothing short of excellent care and service. This multiple award winning business has been around for over 70 years! I stopped by about 25 minutes before closing on my last visit (unintentional - I didnt look at the hours) but they were happy to help. The owner zipped right out to fit me and assist. If you appreciate the full shoe fitting experience, function, and fashion, this is the place to be.Although I mostly shop from my power wheelchair, I leave it in the car when Im here because theyre always so quick to seat me and do the work of finding shoes for me. There is sufficient disability parking in front of the store. There is a restroom for guests that is always spotless.Every pair of shoes they carry is curated meticulously and thoughtfully, and you WONT find a poorly designed shoe here. They help you get them on which keeps your experience easy and comfortable, and also PROTECTS your shoes against accidental damage from someone who might not take the time to untie/reset laces or crush the heel trying them on, or packing them back in the box improperly. This adds VALUE to your service and purchase, as it prolongs the life of your new shoes. Your new pair of shoes will be uncompromised and in perfect condition upon purchase.I have never felt rushed or pressured into something that wasnt perfect for me.I can be a bit of a tricky fit between my R.A. and permanent back injury that caused some nerve damage (its crucial for your health & safety to not squish the toes). They make sure you have a proper, safe, and comfortable fit.Though I cant walk much distance, I am on my feet 5 days a week at work on a mat. I *dont* sit while Im working for the most part - Im a stylist with a full clientele. I need shoes that hold me up AND look the part. Although I qualify for medical disability at this point (Im 34), Im not mentally ready to throw in the towel.Improper shoes for someone like me can make a world of difference in ways that someone without chronic pain and mobility impairments might not always understand. I have the utmost respect and gratitude for the owners and staff for being able to empathize with my needs that arent always visible to the untrained eye - and I will be forever grateful that theyre another sword in my fight. Swing by and SHOP LOCAL!

Review №9

2022-05-18

I have bought shoes, boots, and sandals from Masts ever since I moved to Ann Arbor over 40 years ago. They carry high quality, comfortable footwear and have a knowledgeable and patient sales staff.

Review №10

2022-05-04

Amazing selection of very comfortable shoes. Great staff.