Masters Team Mortgage
Category: Mortgage broker
Address: 50 Iron Point Cir Suite 140, Folsom, CA 95630, United States
Phone: +1 916-988-5858
Worktime:
Address: 50 Iron Point Cir Suite 140, Folsom, CA 95630, United States
Phone: +1 916-988-5858
Worktime:
Day | Time |
---|---|
Monday | Closed |
Tuesday | 8:30 AM–5:30 PM |
Wednesday | 8:30 AM–5:30 PM |
Thursday | 8:30 AM–5:30 PM |
Friday | 8:30 AM–5:30 PM |
Saturday | Closed |
Sunday | Closed |
Site: https://mastersteammortgage.com/
Rating: 5
Services: Service options: Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Amenities: Gender-neutral toilets,
Planning: Appointment required,
Rating: 5
Services: Service options: Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Amenities: Gender-neutral toilets,
Planning: Appointment required,
Name: A**** A*****
Date: 2024-05-10 16:33:21
Rating: 5
Comment: The Masters team provided us with top-notch service across the board. They worked hard on getting us the most cost-effective deal. Every member of their team helped in making this process efficient and stress-free. I was in shock with how smooth and pleasant our first time homebuying process was. We appreciate this team and will recommend them to everyone.
Name: B****** O***
Date: 2023-12-06 04:49:57
Rating: 5
Comment: My wife and I recently paired with Masters Team Mortgage as we worked with our realtor to purchase our first home. We had taken baby steps over the past year, slowly working towards putting an offer in on our house. The wonderful employees at Masters were helpful from day one and took the time to get to know our situation and goals. Seeing as this was our first time going through the home buying process I don’t have anything to compare the experience against, but what I can tell you is that the kind and caring Masters Team made the process a breeze and my wife and I felt fully confident that our needs and information were being securely managed. We would recommend Masters Team Mortgage to anyone and we will not hesitate to reach out to them again when the need arises.
Click here to view more comments
Name: T******** B**********
Date: 2023-11-22 00:45:40
Rating: 5
Comment: Highly recommend Masters mortgage for their amazing service in financing our home loan. Very professional and worked hard to help us close on our home in a tight timeline.
Name: J***** F****
Date: 2023-11-21 16:17:23
Rating: 5
Comment: Masters Team Mortgage did an excellent job. They kept me and my wife updated through out the process. Working with Krista was excellent, she communicated with us every step of the way, and made sure we were aware of any changes and or moves. I would recommend Masters Team Mortgage to all my friends and family looking to purchase a home. Also give Kudos to Heidi, and Belinda. Job well done.
Name: L*** H******
Date: 2023-10-27 22:10:03
Rating: 5
Comment: Krista and the rest of the team at Masters were wonderful to work with. Communications were timely and they kept us informed throughout the process. They also answered any questions in a timely manner. I would definitely recommend them!
Name: S***** E****
Date: 2023-07-03 06:35:34
Rating: 5
Comment: We had an excellent experience with Masters Team handling the purchase of our home. The team was easy to get ahold of and always quick to respond. Our processor, Bridget, was very thorough and always sending reminders and keeping track of our checklist to make sure we were able to stick to our timeline. We felt that everyone took the time to explain the process and make sure we were aware of our options, coming away from the experience educated and feeling we had the tools to make the best decision when getting our loan. We were dreading going through the mortgage process again after stressful past experiences but the Masters Team made this positive and easy!
Name: M*** D****
Date: 2023-05-19 17:16:18
Rating: 5
Comment: I highly recommend the team at masters Team Mortgage. I was referred to them by my real estate agent since I hadn’t done any prep work with getting a new home loan pre-approval. I was contacted by Krista Watson, and we did a quick pre-qualification over the phone and after that brief conversation, I knew I had found a great mortgage group to work with. Krista right away got me in contact with Bridget LeBlanc who followed up with all the necessary paperwork she needed to get the approval. She moved at lightning speed and my wife, and I, were quickly approved for our new home loan. Kudos to Bridget and Krista for keeping the lines of communication open for any questions or concerns I had during this process. I will highly recommend then to anyone that is looking to purchase or refinance their home as this process was so smooth it almost made me nervous as to how smooth and quickly everything took place. I’ll be sure to go back to this fantastic group for any future real estate financing needs.
Name: S**** W*********
Date: 2022-12-05 19:38:40
Rating: 5
Comment: A pleasure working with Masters Team Mortgage once again! Look forward to continued business together and would refer them to anyone!
Name: S***** B******
Date: 2022-10-26 04:45:44
Rating: 5
Comment: Our realtor preferred a different broker that she worked with, and against our better judgment, we decided to work with him. After weeks of trying to get our application together, it wasn’t looking good, it was a hot mess! With just two weeks left before we were supposed to close on our dream home everything fell apart, our current house had already sold, we would also lose our earnest money ! We had worked with the Masters Team previously on a refi so we reached out. One email to them and Randy and Krista immediately took action. From the mortgage application through underwriting to approval and closing, the whole team at Masters has been amazing! Everyone was extremely detailed, responsive (huge shout out to Bridget who kept us in the loop every step of the way and pushed the underwriting process along!) knowledgeable, organized, and just plain nice… I mean REALLY nice! Our loan was not an easy one, but we would never have known that. The Masters team was professional and positive throughout the process. In less than a week they had everything back on track, and set to close! It was nothing short of a miracle!When we reached out to Masters we felt beat-up and completely defeated 😔 by the previous broker. Within minutes of turning it over to the Masters Team, we felt a huge weight had been lifted. Their positive attitude and years of experience with atypical loans kicked and we were assured we were not defeated at all, they had a Plan A, B and C! In less than a week they had everything back on track, secured us an FHA loan and locked in our rate before the rates went up. We closed just a few days past our original close date and they started from scratch!! It was nothing short of a miracle!I will refer everyone I know to Masters Team Mortgage!Thank you to the whole Team! We love our new home and we couldn’t have done it without them!
Name: B** H***
Date: 2022-10-09 20:11:22
Rating: 5
Comment: We cannot say enough good things about Masters Team Mortgage. They truly treat customers like family. Each member is friendly, helpful and have excellent communications skills. Krista Watson was so helpful to get us locked in at a good rate, only to discover that we still qualified for VA at an even better rate.! The timelines established by Bridget LeBlanc were not only accurate but exceeded our expectations. She worked hard to provide the upmost timely information to us. We highly recommend Master Team Mortgage. They are an amazing group of people who act in your best behalf.
Name: C******* K****
Date: 2022-09-03 14:21:31
Rating: 5
Comment: Masters Team Mortgage is the absolute best mortgage company we’ve worked with! They are standouts when it comes to communication, customer service, and helping you find the best option for you. They take time with us each and every time we reach out with a question. We worked with them for our purchase and through multiple refinances, and always had a stellar experience.
Name: P** M*******
Date: 2022-08-31 00:22:14
Rating: 5
Comment: Great experience. Great service. Always picked up our calls and answered our questions. It took longer than usual to find our new home but Randys team went the extra mile for us. Highly recommend using them for your needs.
Name: J***** B*******
Date: 2022-07-31 14:53:20
Rating: 5
Comment: Great mortgage team! Friendly, responsive, and reliable! I knew what was going on with my loan every step of the way and we closed on time. I’d recommend to anyone.
Name: C****** T*****
Date: 2022-07-21 22:31:30
Rating: 5
Comment: Ive used Masters Team Mortgage services three times to refinance my house and each time I have been impressed with their professionalism and promptness. They are extremely accessible and every question I ever had was quickly answered. Every chance Ive gotten to work with them I have felt completely taken care of and in excellent hands! I highly recommend Masters Team Mortgage.
Name: D*** K***********
Date: 2022-07-15 18:35:05
Rating: 5
Comment: I loved using Masters Team Mortgage. Anytime they needed information/documents from me that I had trouble getting, they always offered to do the legwork for me. Rochelle and Bridget, who I worked with mostly, were super friendly and always made time for my calls, or returned my call that day and made me feel like a valued client. I will definitely use them again for my next loan.
Name: A***** G******
Date: 2022-07-06 08:10:09
Rating: 5
Comment: The team at Masters Mortgage was amazing! I was referred to Masters by my parents who did their refi through them. Buying my first home was very overwhelming and scary at times. When rates were rising, I urgently called them looking for a rate lock. I had shopped at 3 other brokers and Masters was the lowest rate and I’m so happy I locked when I did. I had the pleasure of working primarily with Bridget in the purchase of my new home. Her and the team were efficient, quick to respond, and always communicated the next steps. Their work is high quality and professional. Everyone on the team I spoke to were always so pleasant. After my experience with Masters, I will use them in the future and am happy to refer family and friends to them as well.
Name: R**** C*********
Date: 2022-04-10 21:16:44
Rating: 5
Comment: We were forced to agree to a shortened escrow period (21 days) and the team at Masters helped us come up with a financing method that would allow that. Kristi and Bridget were extremely helpful and they worked diligently and expeditously to ensure that the loans funded when required. We wouldnt have our new dream home right now if it werent for them.
Name: G***** C*******
Date: 2022-03-30 14:58:01
Rating: 5
Comment: The attention paid to their clients is superb! They are always concerned, efficient, and available. Each client is treated as if they were their only client. They ensure that things are as effortless and convenient as possible. They are, absolutely, the best!
Name: M******
Date: 2022-03-30 03:35:24
Rating: 5
Comment: Incredible super fast service, experience, professionalism, and a terrific team dynamic! Masters was the key for us to have an edge in this housing market and we are so very thankful for all their help. Just can’t say enough about them going above and beyond on our loan application. Thank you so much Masters Team Mortgage!
Name: J*** S****
Date: 2022-01-14 16:50:26
Rating: 5
Comment: I had no idea how wonderful these folks are they worked tirelessly to help me achieve my goal. Big shout out to Heidi thank you for your kindness
Name: S****** K
Date: 2021-12-27 17:18:59
Rating: 5
Comment: One of the Best Mortgage company we have ever used in the last 20+ years. The whole team is super professional, understand your situation and work with you to create a win win. We would recommend Randy Master without second thoughts. Also we have to highlight the professional touch here when Randy personally called us to confirm the Loan funding, this has never happened before with our previous purchases They truly value the business and client relationships.I give 5 stars ⭐️ To Randy and Team👏👏👏ThanksSreedhar and Sumathy
Name: R****** R* J******
Date: 2021-12-22 19:58:24
Rating: 5
Comment: Masters Team Mortgage helped my client obtain a refinance of his residence. Two other brokers were unable to navigate their way through some court orders issued in my clients dissolution of marriage. Masters Team Mortgage understood, promptly responded, followed the court orders and successfully helped my client successfully refinance. The team at Masters Team Mortgage were pleasant to work with and very informative. I highly recommend Masters Team Mortgage!
Name: H****** H******
Date: 2021-12-16 16:48:57
Rating: 5
Comment: Weve worked with this company a few times over the years with both new mortgages and now a refi. Anyone ive ever worked with on this team has been absolutely wonderful, they make the process easy, are very quick to answer any and all questions and are extremely knowledgeable. Prior to this refi we considered doing one over a year ago, they ran the numbers answered all my questions and even though we decided not to go through with it at the time, they were gracious and completely understanding. A+ service from start to finish and everything in between.
Name: G*** F******
Date: 2021-12-14 10:21:13
Rating: 5
Comment: This was our third encounter with Masters. The whole team continued to demonstrate professionalism and courtesy throughout the whole loan process. They knew our timelines and worked with us to help us close escrow on time. Thanks Masters for helping us find our forever home.B G Francis
Name: D***** R*****
Date: 2021-11-16 23:17:05
Rating: 5
Comment: Masters Team Mortgage is fantastic! Randy and his whole team are very professional, extremely responsive and efficient. They make the whole escrow and closing process of purchasing property very smooth. Highly recommend them!
Name: K** N*****
Date: 2021-11-16 18:04:25
Rating: 5
Comment: It is difficult to put in words about the excellent service that I received from this company. Professional, quick, and informative. Andrea responded immediately to everything I needed and processed in a remarkable time frame. I am screaming their praises and recommend them to everyone. You wont regret using them, it was a pleasure.
Name: J******* M*****
Date: 2021-11-16 04:01:36
Rating: 5
Comment: I cant say enough good things about Masters Team Mortgage. I had a very bad refinance experience with my mortgage company. I called Masters Team Mortgage to see if it could possibly go smoother. It did! I reached out via their website and Krista called me back right away. She got everything started. Where it took months to get really no where with my mortgage company, Krista got things going within days. Then I worked with Andrea. She finished up the process. I could not believe how quickly she got back to me if I emailed her. It was nearly immediate. She never asked for items more than once. She had the process down! I could tell that I was working with someone who really knew her stuff. When I funded and everything was done, Randy Masters called me to see if it all went well. I was very impressed by that. He gave me the opportunity to express any bad experiences I might have had. There were none, but it was good to have the opportunity. Great company! Great staff!
Name: N****** R****
Date: 2021-11-12 16:37:46
Rating: 5
Comment: Masters Team is amazing! They were awesome and extremely helpful in a stressful time while buying my first home. I went back to refinance, and the team was as amazing as the first time! They are helping my elderly father with purchasing a home, and have been wonderful with him as well!
Name: N***** S********
Date: 2021-10-29 17:17:46
Rating: 5
Comment: When others said no, Masters said yes. it wasnt the easiest loan by far but they were able to get it done. Great customer service. Outstanding communication. I never felt rushed or pressured. and I never felt like I was bothering them. I will definitely refer to my friends and family and use in the future.
Name: M**** G*****
Date: 2021-10-26 22:42:42
Rating: 5
Comment: “A great team to work with.Thank you for your assistance throughout the loan process. I will certainly recommend your service to anyone I know who needs a MORTGAGE. Provided fast professional service.
Name: C** C****
Date: 2021-10-25 03:32:45
Rating: 5
Comment: We were very fortunate to work with Masters Team Mortgage and had an excellent experience. We do not say this lightly as we are very particular about who we choose to work with and spoke with 20+ top rated lenders and brokers in the Sacramento area. From our initial call with Rochelle to our final closing with Bridget and all the steps in between we felt very taken care of by the team with the highest level of customer service. We closed on time and were happy with the rates we received. We chose Masters Team for a few reasons: 1. Experience, reputation and exceptional customer service 2. Structure of the loan worked best for our situation and they offered competitive rates 3. Randy’s dedication despite him being the founder of a larger team- he called us back on Labor Day when we were in a pinch and needed to submit our offer asap over the holiday weekend. This is what sealed the deal and we are grateful for his commitment and dedication to his clients.We always felt taken care of by the team and everyone made it a seamless process after we submitted our offer. From receiving all of our different scenarios to discussing the best way to structure our purchase, ordering the rush appraisal, going into underwriting, communicating with our realtor and escrow company to final closing, everything was done with care and integrity. After chatting with Randy and getting to know the team, we were impressed not just by the volume of loans closed or years of experience but by their care and attention to detail in every step of the process. We felt reassured knowing that they were always available if we needed them and that we were working with a team of dedicated professionals who would make this transaction as smooth and stress free as possible, putting their client needs first. We are grateful to have been able to work with Masters Team Mortgage and can highly recommend them. Thank you!
Name: T** S******
Date: 2021-10-21 14:46:06
Rating: 5
Comment: We just completed a refinance and it was such a smooth transaction. The Communication and timely responses is what made this such a pleasurable experience. I highly recommend using them for any mortgage needs.
Name: P** D****
Date: 2021-10-12 17:12:05
Rating: 5
Comment: Masters Team were pleasant, thorough and responsive.
Name: M*** B*****
Date: 2021-09-25 00:15:34
Rating: 5
Comment: Awesome Experience with Masters team! They are quick and easy to work and very professional. Highly highly recommend.
Name: P*** V****
Date: 2021-09-04 02:56:27
Rating: 5
Comment: Excellent service and highly recommended.!!
Name: K******* A* S*****
Date: 2021-09-01 22:02:42
Rating: 5
Comment: Masters went above and beyond to assist us during our home buying process. We received detailed, personal attention at every step - whether it was a weekend or evening, their responses were prompt, informative and they made us feel like they were personally invested in getting us into a new home. Randy even personally called to let us know when our loan had funded. We would absolutely recommend their services!
Name: S***** M******
Date: 2021-08-19 23:47:12
Rating: 5
Comment: I have worked with the Masters Team many times as an agent but have now had the pleasure to work with them as a client. I cant speak highly enough of this team. They are efficient, communicative, friendly, and very good at what they do no matter what inevitable road blocks come up. 15 out of 10. Definitely recommended!
Name: M**** F*******
Date: 2021-07-28 03:35:03
Rating: 5
Comment: Masters Team Mortgage provided fast professional services for our business needs. The moment we placed a phone call to the team, the experience was a welcoming and friendly conversation that started the application process. A few weeks later, we signed! Awesome services and very well managed.
Name: E**** P*******
Date: 2021-07-28 01:52:16
Rating: 5
Comment: We have refinanced with Masters Team Mortgage multiple times, and each time they did a fantastic job. They are always friendly and professional, and make the experience easy for us. I highly recommend them to my friends and family.
Name: A**** W****
Date: 2021-07-13 23:30:41
Rating: 5
Comment: Masters Team Mortgage did an outstanding job, as usual. My wife and I have used Master’s team on our first home purchase in 1998 and on two refi’s since. Very responsive to any questions or concerns we had. Andrea and Krista were very helpful and made the experience pleasant. Im really glad we went with Masters when we did. Saving us a bit more money over the life of our loan. 👍👍👍
Name: B**** C********
Date: 2021-07-10 02:14:47
Rating: 5
Comment: Always a pleasure to work with and easy to get answers. Good products also.
Name: C*** D***
Date: 2021-06-11 15:38:49
Rating: 5
Comment: My wife and I have been waiting for the past three years for the California housing bubble to pop so we could buy a home. In 2020 during the midst of the COVID-19 shutdowns we were sure we would see housing prices begin to fall. The exact opposite happened and home prices continued to rise and we found ourselves in a hot sellers-market. In spring of 2021 we decided it was time to jump in and start seriously searching for a home. We obsessed over Zillow, Realtor.com, and all the other real estate websites looking for our dream home. We also did what I’m sure many people do and got pre-approved from one of those “Quick” on-line mortgage companies. The process was fast and easy, and now we had a piece of paper showing that we qualified up to a certain amount of money. We chose a realtor and met with him. The very first piece of advice that he gave us was to abandon our current mortgage lender and instead, contact Masters Team Mortgage (MTM). He explained that the “Quick” mortgage companies typically take 45 days to close and in today’s market a 21 day close is much preferred if we were to be competitive. We took his advice and contacted the people at MTM. From the first phone conference to our final closing, the people at Masters Team Mortgage were professional, efficient and very capable at helping us maneuver through the complex process of obtaining financing for a home. Our Processing Manager – Bridget LeBlanc was amazing. With all the documentation requirements, tax transcripts and other complex stuff we rarely had to deal with in the past, Bridget held our hand through it all with grace, rapid response, and helpful instructions. It was truly a great experience working with MTM and my wife and I highly recommend them.
Name: D**** S*****
Date: 2021-06-08 17:25:10
Rating: 5
Comment: We had wanted to do a cash out re-fi on one of our rental properties and I could not find anyone who would do a cash out on a 4 plex. Masters Team said of course they could. The re-fi went smoothly and was completed through phone and internet other than signing the final papers with a notary that came to the house. Cut 1% off our interest rate and have cash to make improvements to the property which will increase its value.
Name: M***
Date: 2021-05-20 02:01:00
Rating: 5
Comment: I tried for over 3 months to find a responsive, eager, hungry for my business Mortgage Lender - All I heard was 60-90 days to close....so so busy...no to little follow up. Then I discovered Masters Team Mortgage. Not only are they local, but they were everything these others were not - from start to finish it took just about 6 weeks to close. The team at Masters were accommodating and professional and I would highly recommend them.
Name: T***** H*******
Date: 2021-05-14 19:37:45
Rating: 5
Comment: Definitely the best team around. My husband and I are moving from SoCal to NorCal and are very unfamiliar with the area. This is our first home and the process is very new to us. We got excited about so many houses and called all the time, even the off hours and we were met with happy professional staff the whole way. They explained everything and got us to close in 21 days. They made the process seem easy, were easy to get a hold of and very professional.
Name: C******** S****
Date: 2021-04-08 01:24:29
Rating: 5
Comment: Couldn’t believe how easy it was to refinance after such a long approval process the first time. I am very impressed with their process and how convenient it actually was. I highly recommend Randy and his team. Thank you all for your hard work!TrulyChristian Saban
Name: M****** B****
Date: 2021-04-06 17:10:29
Rating: 5
Comment: If you are in the market to refinance your home use Masters Team mortgage!!! From the very first conversation I had with them they were professional, knowledgeable and on top of every question I had. They even contacted me on a day that rates were really low to tell us it was time to lock in. It’s nice to know they were looking out for us. The entire process was smooth and easy and I would absolutely recommend them and would use them in the future!
Name: R***** D*****
Date: 2021-03-29 20:04:14
Rating: 5
Comment: Master is the place to go to refinance your home ! They are quick, spot on and friendly. I have use this firm many times and I will again.
Name: C********** W***
Date: 2021-03-10 23:39:44
Rating: 5
Comment: 20 years and few mortgages later. Master’s team never disappoints! Thanks.
Name: G**** B***
Date: 2021-03-10 15:21:57
Rating: 5
Comment: Masters Team Mortgage is a great company with staff that cares and makes sure everything goes smoothly! I first found them when I was turned down for a HARP refi on my house. The knowledgeable staff helped me through the refi without any problems. I just recently used them again on a new purchase to refi from a 30 to 15 year loan and the service I received was above average. I would refer them to anyone!
Name: S**** S*
Date: 2021-02-10 04:41:01
Rating: 5
Comment: I am impressed with the team who worked well together to get things done for their clients. My loan was closed on time. Thank you Masters Team!
Name: J*** R******
Date: 2021-01-27 08:11:55
Rating: 5
Comment: I received a business card from Randy and Masters team Mortgage some time in the fall of 2020 at my front door. At that time I was contemplating refinancing my home since interest rates had been at their lowest. I had previously reached out to two other banks and their rates and closing costs didnt make sense in refinancing. I had ignored the first time I received the business card but then I received it a second time and thought...hey lets see what they can offer. After I contacted Randy he immediately had his team reach out to me and put together a loan option that I couldnt believe I would ever see, down one whole percent! I immediately jumped on it and the rest is history. I received a great rate with a reasonable closing cost. All the transactions were over email, communication was clear, responsive and very professional. Randy also took it upon himself to check with me on the process here and there to make sure everything was running smoothly. The process in itself did however take longer than I thought so perhaps thats something that couldve been better in the whole experience. But nevertheless Im very happy with the outcome. So thank you to Randy and his team, Krista and especially Andrea for doing most of the work with me. And they also help me add my wife on the title of my home which I had previously not done due to lack of time in my previous loan process. Definitely give this team a call!
Name: A***** K*****
Date: 2021-01-26 01:11:00
Rating: 5
Comment: Masters Team Mortgage are Masters in what they do. Randy Masters is a hands on owner. Andrea and Krista handled my file swiftly.
Name: H**** M******
Date: 2021-01-25 19:44:25
Rating: 5
Comment: We had a great experience ref. our loan with Master’s Team Mortgage. All of their staff are very friendly and professional. Master’s Team Mortgage made the process as easy as possible.
Name: I*** Y********
Date: 2021-01-23 01:07:07
Rating: 5
Comment: Best deal of communication and professionlism Ive ever had. Value and quality of service could not be any better!
Name: R**** P****
Date: 2021-01-22 00:15:56
Rating: 5
Comment: Overall great experience with Master’s Team Mortgage. The team is very friendly and professional. Master’s Team Mortgage made the process as easy as possible.
Name: A** L******
Date: 2021-01-08 20:08:50
Rating: 5
Comment: I cant recommend Masters Team Mortgage enough. They are experts at finding great loans that fit our needs. They are professional, courteous, prompt, and very communicative. They made the process very easy for us. Without exception, each of their team members is awesome!
Name: D***** D P******
Date: 2021-01-02 17:46:57
Rating: 5
Comment: We just finished refinancing with Randy Masters Team Mortgage Company -- the 4th time in the past four years!!! We keep using them because their rates and terms are always very competitive. The Masters Team staff is always very professional, pays attention to the details, and frequently communicates status of the loan process with the customer. For those reasons, I highly recommend the Masters Team for your mortgage needs.
Name: G******* M****
Date: 2020-12-29 01:11:24
Rating: 5
Comment: They worked hard to find me the best program, to meet my needs and deadlines. Krista, made sure all the original documents were perfect and got the Loan approved without a hitch. Bridget was awesome, she was responsive and ALWAYS returned my calls, no matter how late in the evening. She was professional, and if she didn’t have the answer, she found the person who did. She is knowledgeable thorough, and made sure I understood every step of the process. She coordinated the up to date documents with the lender and title company. Randy called me throughout the process to check in to make sure I was receiving the service I needed. Masters Team Mortgage is just that a TEAM. THANK YOU ALL.
Name: L*** S********** (********
Date: 2020-12-28 20:20:32
Rating: 5
Comment: Consistent and great service from Masters Team. I would highly recommend for friends or family looking to re-fi. Randy has an abundance of knowledge in this area and always educates us on the best move.We feel confident weve made the right decision decision...Thanks Randy!
Name: M*** M******
Date: 2020-12-28 19:38:16
Rating: 5
Comment: Masters Team took me through the complicated process of refinancing my home. They helped me refine my financial goals and achieve them! His team is fast and efficient! They helped me find the lowest rate and best terms. I will recommend them at every opportunity.
Name: J***** B***
Date: 2020-12-28 19:29:24
Rating: 5
Comment: Randy and his team always help see the tedious process of loan arranging through. They are fast, efficient, and always on top of all those niggling variables that hinder the process. I have used several other agencies in the past and Masters Team is hands down the best. I look forward to our continued business relationship.
Name: C**** C** (****
Date: 2020-12-06 02:15:45
Rating: 5
Comment: Exceptional company and people! I feel we are now part of the Masters Team Mortgage family! Thank you Randy and Team for yet another great refinance! Look no further...Randy is the MAN! His team, especially Krista & Heidi, are awesome too!
Name: M*** H*
Date: 2020-09-09 15:01:54
Rating: 5
Comment: All around perfect service, excellent staffs! We are so glad we went with Masters Team Mortgage to refinance our home. They made the process very easy and their staffs were very responsive and extremely professional. We have recommended to our work associates to go to Masters Team Mortgage after our superior experience with them. We will definitely go back to them for future home purchases and refinance.P.S. We were surprised that the owner Randy was very much involved in the process. He reached out to us several times from beginning to end to make sure we were taken care of and if we had any questions he could help answer.
Name: D** H*******
Date: 2020-09-02 00:25:18
Rating: 5
Comment: Amazing team at Masters Team Mortgage. So happy we went with them for our first home purchase. They made everything easy, understandable, and made us feel like we were their only client.
Name: J**** T*****
Date: 2020-08-07 18:10:41
Rating: 5
Comment: I have used Masters Team Mortgage several times in the past and, should the need arise, I will again in the future. The staff is professional and responsive. I would particularly like to thank Krista and Andrea who were most helpful on this occasion. Thanks again Randy, to you and all your staff.
Name: C****** B********
Date: 2020-06-10 19:51:43
Rating: 5
Comment: We just completed a home refi with the Masters team and we could not be more pleased with the experience! Our loan processor, Bailey, was flawless - professional, flexible, and most important, extremely fast. Her efficiency and attention to detail enabled us to take advantage of the lowest interest rate we have ever seen. In addition, Randy followed up with us at key points to assure a seamless process. We highly recommend them for all your mortgage needs.
Name: N****** S******
Date: 2020-06-09 20:47:54
Rating: 1
Comment: Disappointed with extremely slow response.I trusted on all the good reviews and put in my faith for financing for my very first home with Masters Team Mortgage.1: Applied and sent all requested documents on 5/11/20202: After long wait and several follow ups on updates - got the pre-approved letter on 5/233: On 5/25 Put in an offer for a lovely place in Rocklin4: 5/27: Offer got acceptedStarted following up with Masters team to start the underwriting approval process, received some communication initially but then it went all quiet. Kept on following up to provide us an update on what is going on. Whenever we were able to receive a response it all was same - We are waiting for an update from our underwriter.on 6/4 - Sent an email asking for a response by noon of 6/5 stating that if no response is provided we would not proceed further.Got a call from MTM saying that we would certainly receive an update by the specified time.No response received on 6/5 till 2 PM and requested our realtor to start the offer withdrawal process risking the earnest money.Extremely disappointed!!Lost faith in such unprofessional circumstances - how would a long term relationship last with a lender if in the beginning itself the company shows such apathy to someones dream home!Happy for people who got good service but I would stay away from this company.
Name: R*** H*****
Date: 2020-03-03 05:19:11
Rating: 5
Comment: Randy and his team took excellent care of us throughout the entire process of buying our first home. They were always checking in, working overtime, and providing guidance to help us out. I would highly recommend them to anyone, first time home buyer or not.
Name: S*** M*******
Date: 2020-02-19 20:12:51
Rating: 5
Comment: Masters Team Mortgage was very helpfull! Made refinancing my home a stress free experience! Heidi was very professional and answered all of my questions quickly. The communication was excellent. I highly recommend Master Team Mortgage!
Name: o v***
Date: 2019-10-01 00:17:46
Rating: 5
Comment: Just Recently, we had the pleasure to work with the Masters Team Mortgage in Folsom. We needed a bridge loan to allow us to buy a house before we sold ours, making this transition easier. Randy Masters and Bridget LeBlanc his loan coordinator, were wonderful to work with. We never felt pressured or frustrated in any way, they guided us all the way with patience no matter how often we needed answers.They are very competent, caring and personable. They were easy to contact by email or phone and always with a good disposition and positive attitude. They always made sure that there are no loose ends or unanswered questions. We wouldn’t hesitate to recommend them to our friends and family, they are invaluable when trying to get a loan. We are grateful to have known them, they made our home buying a great experience.
Name: F**** A*******
Date: 2019-07-11 12:43:40
Rating: 5
Comment: Masters Team Mortgage is easily the best mortgage team I have ever had the pleasure of working with. I have bought and sold ten homes, and this experience was by far the most pleasant. Bridget, Randy, and the whole team were patient, professional, and kind as they walked us through a stressful process. Their interface is entirely digital, we didn’t have to go into an office once, yet they are always available with timely responses by phone, email, or text to help us with questions or to explain anything complex.My partner and I were already six weeks into a nine week escrow with a difficult mortgage broker. Randy convinced me that his team could still get us the loan we needed on the anything but standard property we were trying to purchase, and that he believed we could still close in time. Several lenders had already failed to find us a loan, despite big promises. Bridget handled our loan directly, and the entire Master’s team worked diligently and had the loan ready for us in only three weeks! Despite the original lender causing trouble every step of the way, we closed only one day late. They found us a competitive rate, and I always felt like they cared about us as clients rather than seeing us as a commission. My only regret is that we didn’t go with Masters Team Mortgage from the start!
Name: K**** F***
Date: 2018-09-26 20:07:50
Rating: 5
Comment: Randy Masters helped get us into our first home. We later asked him about refinancing and he advised against it. We went to another person and refinanced anyway. Had we listened to Randy we would still have that house. This was early 2000. We just came to see Randy again for advice. We wouldnt go to anyone else. Its hard to earn my trust, but Randy Masters has it.
Name: G******* S*****
Date: 2018-08-02 04:55:29
Rating: 5
Comment: My only regret about my loan process is that I didn’t go with Masters team sooner. Upon making an offer on my dream home, I was working with another lender who was recommended by my realtor. I decided to shop around for the best loan (even though I was on a major time crunch). In part my decision to shop around was because I felt my mortgage was too much per month with my original lender and that his APR was too high as well. I made some inquiries about a loan with BofA and Masters Team. To start off Masters Team was right in the middle. My previous lender was highest, BofA was the lowest. I was very hesitant on going with BofA because you just don’t get the same level of customer service than you do with a smaller company, plus my mom tried to modify her mortgage after my dad passed away and they did absolutely nothing to help her, so they were not an option. From the first time I spoke to Randy he was there to help. It was my first time buying a home so I didn’t even know the basics. He spent a good half an hour explaining the process to me and told me that even if I didn’t go through them, he was there to help. He told me to send him the proposals I had and he matched BofA’s loan! Then came the amazing part! I decided to go through Masters Team on July 3rd and Heidi was able to close on the 20th!! They made everything happen super fast! Had they not made this happen for me I would be paying more storage fees and twice the cost for movers (roughly 3,500). I am so grateful to everyone involved, especially Heidi. I know I was frustrated at many times throughout the process, mostly because I had my original lender telling me what Masters Team was promising was impossible, but they not only had amazing patience/customer service... they delivered! I saved $130/month on my mortgage. Thank you Masters Team!!
Name: R******** a** S**
Date: 2017-09-21 21:44:48
Rating: 5
Comment: Randy and his staff were/are great. Their communication is awesome. They kept us well informed during the escrow process. We will definitely tell our family and friends of the great service. Keep up the great work, Randy and staff.
Name: Z****** C*****
Date: 2017-09-21 21:19:40
Rating: 5
Comment: Masters Team Mortgage were very helpful with explaining the ins and outs of refinancing. It made it simple, I felt very confident with all my decisions! They kept us on track and they provided their services when they said they would!! In short, they did exactly what they said they would do, and it was the exact cost of what they said it would be!!
Name: P******* R*****
Date: 2017-06-16 17:00:22
Rating: 5
Comment: The entire team Masters was great. Patient snd super helpful. Could not have bought my home without them, Thank You
Name: M*** A********
Date: 2017-06-05 22:53:37
Rating: 5
Comment: I had such a wonderful stress free experience. In fact, I refinanced my home 3 times and each time it was with Masters Team Mortgage. Randy has such a tremendous team. Randy and his team are extremely knowledgeable on all aspects of their job and are very polite and patience. I want to give a special thanks to Heidi, their Loan Processor who was just wonderful working with through the whole process.Thank you. Mela
Name: H**** M*******
Date: 2017-05-29 23:50:05
Rating: 5
Comment: I have had the pleasure of working with Randy Masters and his team for the past 3+ years. Back in 2014, the Masters Team Mortgage was able to work with number of banks to get my loan approved to purchase my first house (after being declined/rejected by two other lenders/banks). Since then, I have been able to refinance the loan on a number of occasions to lower interest rate/mortgage insurance rate and convert from FHA to conventional loan. Everyone that I have worked with over the years (i.e. Randy, Heidi, Rachel, Belinda, Lindsay, Mikiala, and Bridget) has been friendly, knowledgeable, and willing to help/answer any questions that I have had. I would recommend Masters Team Mortgage to anyone and everyone looking to purchase a new home/refinance a current loan.
Name: M******* D*******
Date: 2017-05-26 14:26:57
Rating: 5
Comment: The BEST Ive ever dealt with! I was recommended to Masters from my realtor when I started looking for a house. I cant believe how easy they made the process from the first phone call. I emailed all my information (securely) and within a day I was ready to go. Thats it, not 100 phone calls, not waiting for days, just ready to go. Once I found a home to purchase they were right there ready. My loan was approved in 24 hours and I didnt have to worry about it again. I could focus on the rest of the buying process. When we were ready to close on our new home and sat down to sign the paperwork, everything was EXACTLY what we originally discuss, down to the penny. We have purchased a lot of homes over the years and have never had all the financial parts come out as when we first started. I am beyond happy I went with Masters and would recommend them highly!
Name: T** L*********
Date: 2017-04-20 05:11:33
Rating: 5
Comment: A very professional, courteous and thorough team. I highly recommend Masters Mortgage. Thank you .
Name: M*** E*****
Date: 2017-04-06 12:12:23
Rating: 5
Comment: Randy and team are great! They were highly responsive to all our questions and always delivered on their promised dates throughout the process. Would definitely recommend Masters Team Mortgage.
Name: A**** & K* R*****
Date: 2017-04-05 21:31:13
Rating: 5
Comment: Fast, reliable, dedicated, professional. Wouldnt think to select another team for our purchase needs. Weve used 3 times and would highly suggest!
Name: S***** C***
Date: 2017-04-05 20:42:33
Rating: 5
Comment: Wow wow wow. This team is the best. I am probably one of the hardest customers to handle and they always made me feel like part of the team!! I cant thank you all enough for the long hours you put into helping me complete my project.Thank you once a again, Stu.
Name: B*** S*******
Date: 2017-04-02 02:44:54
Rating: 5
Comment: Randy and his team were very knowledgeable and easy to work with. We got a great rate and the whole loan process only took 30 days!
Name: M******** R******
Date: 2017-03-09 16:59:07
Rating: 5
Comment: Great team work. Pleasant and efficient staff to work with.
Name: F****** B******
Date: 2017-02-22 18:53:35
Rating: 5
Comment: Masters Team Mortgage provided the best experience I have had with a refinance. A special thank you to Heidi who was nice, professional and kind throughout the entire process and answered all my questions promptly. We never met in person but she was very nice and that showed even in her emails. I will definitely recommend this company to all my friends and family without reservation. Thank you Masters Team Mortgage!
Name: c******* w*****
Date: 2017-02-06 20:04:27
Rating: 5
Comment: The entire team was knowledgeable, easy to work with and went above and beyond every time we needed them. We actually closed early even though other mortgage companies said it couldnt be done!
Name: H****** J******
Date: 2017-02-06 19:03:58
Rating: 5
Comment: Great customer service! Got us everything we needed in a timely manner and answered all of our questions. Appreciated the owners personal involvement to make sure we were taken care of. Worked with Bridget and Belinda directly and the two for them together were fabulous! But everyone we spoke to and worked with was very helpful. It defiantly was a TEAM effort and their service was much appreciated! Will recommend them and use them again if we ever purchase another home!
Name: D*** R*********
Date: 2017-02-01 21:01:32
Rating: 5
Comment: The entire staff at Masters Team Mortgage were extremely helpful with our refinance from day one. They quickly found solutions when challenges arose and were constantly courteous, professional and expedient. I highly recommend them to anyone considering a refi.
Name: e***** h*****
Date: 2017-01-19 00:58:28
Rating: 4
Comment: I have compleated three mortgages with Masters Team Mortgage. Thay have made the process easy and have been helpfull, thorough and honest.
Name: J******* F*****
Date: 2017-01-16 15:58:32
Rating: 5
Comment: Masters Team Mortgage is the BEST!!! They went over and above to get our loan closed on time! We will for sure always use Randy and his team for any future transactions!
Name: R***** O****
Date: 2017-01-14 01:05:16
Rating: 5
Comment: It was my first time ever to apply for a mortgage, and to deal with Masters Team Mortgage, and they treated us like we were relatives. I would say that it was personalized treatment. I will totally save their contacts and recommend anyone who needs this kind of service. Thank you guys and God bless you.
Name: M******* G*****
Date: 2017-01-06 07:19:31
Rating: 5
Comment: The Masters team was exceptionaly helpful, professional, and fast. I recommend them to all that are looking for a good and positive experience that is sure to be stress free.
Name: K******* S******
Date: 2016-12-30 23:00:24
Rating: 5
Comment: Great company to work with - fast, thorough, professional and very pleasant!
Name: M**** A****
Date: 2016-12-30 14:03:02
Rating: 5
Comment: As always with Masters Team, a first-class job, done by first-class people.
Name: S***** H******
Date: 2016-12-29 18:57:59
Rating: 5
Comment: What an exceptional company! Masters team morgage went above and beyond to help us get our dream home and with a fast close! We never had any issues with them, in fact they were always on top of what needed to be done and were so pleasant to deal with. The staff is absolutely amazing. I would recommend and already have, all friends and family!
Name: B** T
Date: 2016-12-29 17:46:02
Rating: 5
Comment: We met with Randy Masters and he explained the process and the fees. He was very knowledgeable and assuring. We were then introduced to Heidi our Loan Processor. Heidi was always available for questions and never seemed put out or bothered when you called her. She always seemed happy to take care of any concerns.
Name: J** N*****
Date: 2016-12-09 20:28:34
Rating: 5
Comment: I just completed a refinance with Masters Team Mortgage. I cant say enough about Randy and his team. They were helpful and professional from start to finish. I will definitely use them in the future!
Name: V***** B****
Date: 2016-11-30 21:58:29
Rating: 5
Comment: Almost daily updates as to what was needed and when the process was going to be completed.
Name: P**** G******
Date: 2016-11-30 18:44:40
Rating: 5
Comment: This is by far the best re-finance experience. All electronic expect for signing the final paperwork and the notary came to me. Handled in less than a month too.
Name: J**** M***
Date: 2016-11-04 19:37:00
Rating: 5
Comment: Masters Team Mortgage was beyond awesome. They handled everything for us and made the process very easy. There are a lot of moving parts when buying a house, I get the impression there were some long days on their side but we never felt like a burden. The entire staff was incredibly friendly and professional.I highly recommend Master Team Mortgage!
Name: D**** L*********
Date: 2016-11-02 01:00:59
Rating: 5
Comment: I love masters team mortgage. They are very helpful. Theyve helped me buy a house and refinance the same house with no problems or issues. Great people. Great service
Name: J** R***
Date: 2016-10-31 18:55:37
Rating: 5
Comment: They did a great job working with us even with the crazy work schedules. Professional and thorough. Masters is top notch.
Name: M*** S**************
Date: 2016-10-24 22:02:51
Rating: 5
Comment: Best Mortgage Company hands down in the Sacramento Area! With Randy Masters and his team its not just a job rather a passion. They will not stop until they help you refinance to more favorable terms or provide you with the best loan for you!
Name: S****** K****
Date: 2016-10-24 20:49:10
Rating: 5
Comment: These guys were great! Our refinance was a seamless process and we appreciated their friendliness and efficiency!
Name: D** M**** B*******
Date: 2016-10-17 23:39:55
Rating: 5
Comment: Wonderful company Explained everything to us Gave us great advice Fastest close Handled everything perfectly Super friendly companyI have and will continue to recommend them to anyone interested in buying a home. Also helped us refi or home after six months, giving us the ability to build a little nest egg. When we started we were told that buying a home is an investment... They were so right and truthful. Thank you Masters Team Mortgage for everything you have done us. Also its pretty awesome when the owner... Randy Masters takes time out of his busy day to call us, keep us informed, and to just say congratulations. Great company.... Great team!
Name: P*** L*****
Date: 2016-09-28 00:32:26
Rating: 5
Comment: Excellent Service.
Name: T***** W****
Date: 2016-09-22 17:59:48
Rating: 5
Comment: I have used Masters several times. I am never disappointed. All staff are professional and respond to questions via phone calls and email right away. They really go above and beyond on customer service. They ensure the loan process is easy, something I would not have thought possible until meeting Randy and his team. I highly recommend them.
Name: L*** K******
Date: 2016-09-19 18:16:30
Rating: 5
Comment: Friendly helpful staff kept me well-informed and kept the process moving along on schedule.
Name: J*** C****
Date: 2016-09-19 16:33:45
Rating: 5
Comment: Randy, Heidi and Belinda are on top of it! Always professional and helpful. 10/10 would borrow 1/2 a million bucks again.
Name: B**** M
Date: 2016-09-15 04:57:18
Rating: 5
Comment: Outstanding customer service, answered all questions thoroughly and ensured I understood everything. Provided continual feedback throughout the process. I highly recommend Masters Team Mortgage.
Name: D************
Date: 2016-09-14 01:17:43
Rating: 5
Comment: Great people to work with, bought my home and refinanced with them with no problems
Name: H***** J********
Date: 2016-08-30 04:07:00
Rating: 5
Comment: I had a great experience with Masters Team Mortgage. They were very helpful and knowledgeable and helped us during every stage of the process. They knew what they were doing and explained the process to my wife and I as we were new to it all. I would definitely recommend Masters Team Mortgage.
Name: R**** S****
Date: 2016-08-10 16:06:41
Rating: 5
Comment: Great company with the ability to deliver and close on the deal. I you have doubts with your current mortgage broker go with Randy and his team and they will get the job done.
Name: k**** g******
Date: 2016-07-29 14:01:59
Rating: 5
Comment: Randy and his team are beyond helpful. They are very efficient and held our hands all the way through the process of purchasing our home as well as recommending when to refinance to save us additional money. I cant thank them enough for their professionalism and kindness every step of the way. Many blessing to each of the team members at Masters Team Mortgage!
Name: m***** g******
Date: 2016-07-26 01:17:24
Rating: 5
Comment: Top notch service. Deep knowledge of the field with costumer service to back it up.
Name: E*** M
Date: 2016-07-15 20:10:00
Rating: 5
Comment: Randy and his team made getting a home loan an easy experience. Theyre friendly and very professional. Unlike dealing with a lender, Randy and his staff are easily accessible, and if not available, they return phone calls promptly. Randy is very knowledgeable and patient. He helped me understand the home loan process and the costs involved in getting a loan. I enjoyed working with Masters Team Mortgage so much that I even did my refinance through them!
Name: R**** D*******
Date: 2016-07-06 23:37:25
Rating: 5
Comment: Good guidance through a long and arduous closing. I will recommend to anyone who asks for a referral.
Name: K****** C*****
Date: 2016-06-30 15:46:18
Rating: 5
Comment: Our experience with Masters Team Mortgage has been great. Randy contacted us when it was a good time to refinance and helped us to remove our homeowners insurance as soon as possible. He also checks in with us every so often just to see how we are doing. Great customer service and he is always willing to take the time to explain anything in detail that we would have questions on.
Name: S �* m*** H
Date: 2016-06-21 21:42:09
Rating: 5
Comment: Very professional and polite to talk too. Work through everything quickly and helped at any problems we had to make sure we were able to close on a house. would recommend them to everyone.
Name: T**** H*****
Date: 2016-06-14 01:03:26
Rating: 5
Comment: Great customer Service, closed when they said we would, Thank you again...
Name: J*** N***
Date: 2016-05-31 21:49:01
Rating: 5
Comment: Masters team is absolutely the best company too work with, No issues to deal with they handled everything for me, Very fast and gets you the best Rate,I would Recommenced them to anyone who is refinancing their home To the masters teamThank you Very much:)Jeff
Name: M**** G*****
Date: 2016-05-25 23:57:19
Rating: 5
Comment: Master Team Mortgage was diligent in keeping us on track... we travel and sometimes making deadlines was difficult... but they always showed up with a friendly smile and kind reminder!
Name: G***** S****
Date: 2016-05-17 01:39:43
Rating: 4
Comment: It was nice. Very helpful and knowledgable
Name: J**** C****
Date: 2016-05-06 19:40:01
Rating: 5
Comment: I have great service experience, every time I speak with anyone at Masters Team. Some how some they always finds time to talk with me even if I called 5 minutes earlier. I have also dropped in unexpectedly and had Randy take time out of his busy day to stop and visit. The Team have always called when an opportunity comes through and believes I would be interested in. A few words that describe the Masters Team; Excellence in Service, Very Friendly, Full of enthusiasm, and Wonderful People to work with.Sincerly,Jim & Katie CoveyP.S Randy,I still owe you lunch.
Name: C**** S****
Date: 2016-05-04 21:24:41
Rating: 5
Comment: They are a superior team. Qualified for refi same day I called. Excellent customer service. They even work evenings. Everything went smoothly and right on time. No glitches. I highly recommend them.
Name: K***** H******
Date: 2016-05-04 21:20:53
Rating: 5
Comment: Fabulous process. Smooth, they even looked out for us and helped us to lower our interest rate 2 months later.
Name: K**** B******
Date: 2016-05-04 21:00:42
Rating: 5
Comment: Amazing group to work with. Randy is awesome, staff is personable, treats us like family. Very organized, honest and on the ball! We are so lucky to have found them through a friend. Have used them twice so far and very happy.
Name: P***** T*****
Date: 2016-05-04 20:48:47
Rating: 5
Comment: Weve been working with Randy Masters since 1995. He always tells it like it is. His team makes the process as painless as possible. And when any issue arises, Randy is on the phone personally to take care of the problem. We will be working with Masters Team Mortgage again and we highly recommend them for your mortgage needs.
Name: D**** S****** (*******************
Date: 2016-04-29 16:46:14
Rating: 5
Comment: Masters Team Mortgage helped me re-fi my house. Im glad to have been helped by them again!
Name: S**** L*******
Date: 2016-03-28 22:38:49
Rating: 5
Comment: Great team.The process was very easy. The staff were very friendly and the refi process was completed in a timely manner.
Name: K***** N******
Date: 2015-10-21 19:13:27
Rating: 5
Comment: Great team and service!
Name: J*** S****
Date: 2015-09-28 22:36:11
Rating: 5
Comment: I have worked with Masters Team Mortgage for years. Everybody in their office consistently has been motivated, precise, honest, and forthcoming. My favorite attribute is they always honor their commitments! Getting a mortgage is one of the biggest decisions you make in life. Make sure you chose whom you work with wisely. I highly recommend you use Masters Team Mortgage
Name: D***** L****
Date: 2015-09-25 20:59:52
Rating: 5
Comment: Randy Masters and team are the bomb! I have worked with them on several occasions and everyone I have dealt with there has been super friendly, personable, as well as very knowledgeable. I can see why theyre always so highly recommended.
Name: D***** K***
Date: 2015-07-16 21:44:00
Rating: 5
Comment: I had a great experience with Randy and team. They were really tenacious in getting through any complexities and were excellent at listening to and addressing any concerns I had along the way. Just a great group of people to work with.
Name: M****** M*******
Date: 2015-06-23 20:00:07
Rating: 5
Comment: I have worked with Randy Masters and his team at Masters Team Mortgage for a number of years. They are a great group of honest and helpful professionals with their clients best interests always in the forefront of their priorities. They are trustworthy and treat their clientele the way I would want to be treated. I would and do recommend using Masters Team Mortgage to my own clients knowing they are in good hands with people who not only have the experience you expect as well as the customer service you hope for.Melanie
Name: C****** *
Date: 2015-03-20 00:44:58
Rating: 5
Comment: Where do I start after having a bad experience with Bank of America. I decide to use a mortgage company that I could walk into there office and talk with them face to face. I spoke with Randy Master and explained my experience with B of A and then explained what I was looking for with minimal hassle. Randy told me and showed me what he could do in my case providing that I qualify and he and his team did just that. There where a few minor issues that were out of Master Team Mortgages hands but they held to their word and did an excellent job. I never write reviews trust me if you want a great mortgage team call Randy at Master Team Mortgage...
Name: m******* w*****
Date: 2015-01-30 17:13:50
Rating: 5
Comment: Highly recommend the Masters Team. As a first time home buyer my loan was more than complicated but Masters worked diligently on my loan, keeping me updated at every step. Everyone in their office is beyond nice, even after my million phone calls. It was a pleasure working with them and recommend them to anyone needing a mortgage team.Mitchell
Name: D***** G******
Date: 2013-07-08 21:59:37
Rating: 5
Comment: Great service! Randy and his team took care of everything, including locking in the best rate available! I really appreciated the frequent updates by email. Thank you, Randy!
Name: R S
Date: 2012-01-20 04:42:41
Rating: 5
Comment: I have trusted Randy and his team with many purchases and refinances since 1996. The reason he has stayed in the business while most others have folded is due to his commitment to honesty and customer service. I recommend Masters Team to everyone I know because I am completely confident in their ability to deliver.
Name: B**** V** W******
Date: 2011-11-18 18:13:10
Rating: 5
Comment: Randy is an exceptional person with integrity. He is honest and straightforward and loves his profession. He will help you everystep of the way! Randy is a one of a kind individual who is always trying to better himself and improve the service he offers. He follows his passion and is a great person to know and model after. I highly recommend him as a person to help you every step of the way and to make the mortgage process easier.
×
Name: R*** F****
Date: 2024-06-24 21:13:14
Rating: 5
Comment: I want to thank all the great ladies at Masters Team Mortgage that spent at least a year tag teaming all of my mortgage needs. From answering all of my questions to patiently advising me on processes and then going through the full range of paperwork and juggling everything it took to get me through the home buying process. Your company was recommended to me by my brother and I would recommend you as well to others. I was so thankful for your patience and knowledge and care with me while I went through this process. And then your gift at the end was received and is on the porch of our new home. Thank you so much for everything and helping us through to the end.