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Maverick Ford in Gladwin

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Phone: +1 989-426-9218
Site: https://www.maverickford.com/
Opening hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:9AM–2PM
  • Sunday:Closed
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Total reviews rating 4.6

104 Reviews for Maverick Ford 2023:

Review №1

2022-06-09

We purchased a $45,000 truck from Katie, a saleswoman at Maverick Ford. She shared with us how important honesty was to her, and that this was the reason she switched jobs from another dealership to work at Maverick Ford. We test drove the truck, filled out paperwork and chatted with her for a couple hours. She was friendly and repeated to us the importance of honestly and her commitment to her customers. We bought the truck and that same week the check engine light came on in the truck. We tested to see what codes were coming up and it was an engine misfire. At the same time (still within the first week), the truck became very squeaky and we had to go get the u-joint replaced on the rear driveshaft. At that point we contacted Katie to let her know, and she said she would get back to us, however she never did. We brought it to the Ford dealership by us and it turned out all the cylinders were misfiring. We are now on week 3 and the dealerships business manager at Maverick Ford let us know we were out of luck. We expected and hoped for honesty and quality. We wouldve expected their service techs and mechanics to make sure everything was good before selling it. We have been to wonderful dealerships in the past to purchase vehicles and we will be back to those places rather than choosing Maverick Ford again or recommending this dealership to others.

Review №2

2022-06-25

Do not trust this service department for anything. Prior to bringing my truck in for a complete diagnosis run on it I told him what error code I received and was simply told that both turbos need to be replace. I received no printout of any diagnosis ran on my truck. The engine light was still on and the battery was dead when I picked it up which leads me to believe that they ran no diagnosis on the truck at all. I have always received full diagnosis printouts from other Ford service shops in the past but with me being new to this area I had no way of knowing how pathetic they are. Go anywhere else but avoid this place at all costs!

Review №3

2022-07-07

My experience with Maverick was excellent! Brayden went above and beyond to answer all my questions and meet all needs in regards to our new truck. So pleased with the vehicle and knowing I can reach out if I need anything else! Maverick’s got your back 😊

Review №4

2022-06-30

I purchased a 2019 Ford Fusion hybrid. Dave Rickord was Super Friendly and Very helpful. This place made me feel so comfortable and made it so easy. Thank you.

Review №5

2022-07-06

Exceptional service through the entire process. They helped me find the exact vehicle I was looking for and the purchasing process was seamless! I highly recommend Maverick Ford!

Review №6

2022-08-16

I had a great experience purchasing a new vehicle from Maverick Ford. The staff was very friendly and could answer all the questions I had. I would recommend this dealership to anyone!

Review №7

2021-12-03

My husband and I are new to the area and we were looking for a garage that could service both my Ford flex and his Ford F150. I made an appointment to have the flex serviced for a basic oil change and informed the check in person that the tire light keeps coming on Indicating low pressure. He said they would check it out for me. At check out I was told I had a right rear tire valve leak that was pretty bad and needed fixing but they were unable to fix it because the “machine” was broken. I live 20 to 25 minutes away from the service station so driving back home and trying to come back another day was not an option for me. Only recommendation he made was go down the street and try a few tire places that might be able to help me. I did go down the street and one of the places was able to get me in. When they check the car it was found to have a screw in the tire not a tire valve leak. It was fixed for me so I could drive back home safely and without worrying of flattening the tire. Needless to say My husband and I are extremely disappointed With Ford service department oversight. It appears that it possibly wasn’t even looked at Leading us to believe that quite possibly other errors were made in basic service for an oil change or if correct service was even provided. It’s easy to just check some boxes and no one would know the difference. We are now left to scout around….. ask people in the area for recommendations for a reputable service provider who can do basic service for Ford vehicles one in which we feel comfortable that we are actually getting the service we expect and honest information. Hopefully this review will save others from experiencing this kind of service. That being said it should be noted The facility was very clean and the staff there that I made contact with were friendly. Thank you

Review №8

2022-08-10

Highly regard the level they are taking to get my dads car fixed. They are mostly friendly.Waiting can be irritating as is expectated.

Review №9

2022-07-06

Maverick worked with us to get a deal on a truck that we could afford and then delivered to us across the state. Very helpful!

Review №10

2021-10-20

Josh and Shawn went above and beyond for me on 10/19/2021. I work across the street and had an oil change scheduled I was called to go to another store and they got my car done for me in record time and even allowed me to come back after work to pay for my oil change. These guys are amazing would totally recommend to everyone. This is my go to for all my car needs