Wheelchair-accessible car park
Yes
MBS International Airport in Freeland
Categories
Location on the map
Freeland, Saginaw County, Michigan, US
Accessibility
Wheelchair-accessible entrance
Yes
Comments (152)
Several years ago, I started commuting from Northern Michigan (flying to client locations around the U.S.) and MBS International Airport has become my airport of choice. The staff (ticket agents, gate agents, TSA, vendors and others) set the standard for friendly, courteous and professional people. I wish I could clone them and they could work at all of the airports where I fly. This is a clean and efficiently-operated airport. I cant say enough good things about it.
I love MBS airport. Not crowded and easy to drop or pick up.
Wish all air travel was this awesome! Small 6 gate airport with a bar in the center to watch the planes roll in and steps away from boarding yours.Park, short stroll to baggage counter, steps away from TSA and then the waiting room... like Mayberry.
My first time flying. Everything moved quicker and smoother than I anticipated. I learned I am not a fan of flying, but the crew was very nice.
First time at this airport. It’s nice, clean, staff was friendly. Had a small problem with my last name. They were very helpful and patient
Returned rental car & the agent was very nice & accommodating. Will definitely go with Dollar again.
This is a great airport, I will definitely be flying here again! Much easier and calmer than Detroit and still “feels” like a big airport, with most of the amenities. Everything is very new and clean, security is short, and the staff are very friendly and helpful.
An old and small airport with limited service. Not enough power outlets for todays device-carrying traveler. The airport needs a significant upgrade in service and structure.
This place has planes. Very important for an airport.Also, locating my terminal was very easy.
Easy check in and arrival, no long lines at security, and very friendly workers.
This is the greatest airport in the world. Its not even close. I fly through often and I did have to wait 38 seconds once for 1 person going through security. Once. Also, the 74 yard walk from exiting the landing area to baggage claim was TOTALLY arduous. Love it.
Clean very nice staff at united. Nice small airport. No lines. No rushing. Felt very safe flying alone.
Fun airport to fly into, did all of my cross country flights here. Atc is nice and runway/taxiways are in great shape
So far, so good. Checking in took about 30 minutes though. The printer was working to print out my boarding pass, but I wont hold that against them. Everything else has been smooth sailing so far...
Worst first-time experience. My flight to Detroit was delayed multiple times (*:10am to 2:55pm) and I missed my connection. The thing with small airports is that people are much better off just heading to larger metropolitan airports. I got onto a later flight but am upset to arrive so late to my final destination.*The thing was: I could have made my connection after the first two delays had I just driven to DTW. I asked staff the likelihood of them delaying again and what the issue was---they said they had no information. I had nothing to work off of in making a decision to wait or leave right then and there*I didn’t have time to spare. Waste of money and time trying to fly out of MBS.
Brand new building in excellent condition. Easy in and out. People are very friendly. Highly recommend!
Wow what a nice new airport. Short flight to DTW. If you live north of midland - dont overlook flying out of MBS. Nice parking, no lines, clean and uncrowded.
Very convenient. Friendly staff. Clean amenities. Comfortable.
This used to be one of my favorite airports. The people inside are friendly and get you through very quickly. I cannot say the same about the flights. Typically board the plane late, sit on the runway for a long time doing absolutely nothing that I can see, then finally take off and miss your next flight or have to sprint to make it. This is minimum the 5 or 6 time they’ve done this. It’s ridiculous
Its very small. Very convenient. Very limited dining options
Small airport but difficult to find when it is dark outside. It is super cold in the winter.
Small convenient airport. If you fly out of mbs 9x10 you are going straight to Detroit to transfer fyi
Airport is very clean and convenient. Easy to get from the plane to baggage claim. I would like to fly into this airport again.
I mean, it is VERY CONVENIENT and VERY CLEAN but it is so tiny there is nothing to do but since it is so close I suppose why did I need something to do at the airport? If you can find a connecting flight that isnt too much more than its sure better than the drive/hassle of going to Metro Airport
Very pleasant small airport. Clean, good vibe.
New terminal is awesome. Its amazing to hit the ticket counter, clear security, and be sitting at the gate, all in about 10 minutes. First class setup. The one thing I would add is in the winter, since most connecting flights into MBS come from OHare, there are at times delays & cancellations. Otherwise, great experience.
Very clean. Great airport.
Our flight got delayed and they ordered us pizza! Nicest people ever here. They had all sorts of snacks and water out. It’s super easy to get around and the people are very accommodating.
I love this airport as well as the staff, everything went well! Its small and easy to navigate.
I confess that I love this airport, in part because I live nearby. It is soooo convenient to fly out of compared to Detroit or Flint. You never battle traffic, security is super fast, and it is so small that finding people is a breeze if you are picking someone up.
Worst baggage handling ever. Takes forever to get your suitcase on United. Waiting about 25 minutes for a bag and nothing happening. Finally went outside and started walking around the airport to kill time.
Great lil airport! Maybe its just me but the airline staff and TSA agents seem to be more friendly than the big hubs
The bar and grill people are wonderful. And I met an employee there, a Mr.Daryl, who was absolutely outstanding, considerate and friendly, it made my day after having a really bad one.
Staff is amazing and helpful. Airports generally dont amaze me, this one did. Kindness goes a long way.
Love this airport. The staff are so friendly--actually treat you like a real human being. I accidentally left my cell phone in the airport terminal, and they sent it to my home address--for free. Now where do you get service like that these days?
Great airport! Recently flew out of here and the new airport is so clean, fast, and easy to navigate through. You’ll never have a problem here. Will definitely be flying out of here a lot more.
I love this airport. Nice and small. Every worker was very friendly and helpful.
Friendly and helpful staff, quick boarding
Absolutely enjoy flying out from MBS; very comfortable parking, proximity, friendliness, timing. My flights have been on time almost 100% of the time. Coming back to Saginaw though, I recommend to take an early flight; my return flights are delayed more often than not, I usually I end up stranded in DTW.
I love flying in and out of MBS. The new terminal is awesome. So easy to get in & out. Simply surprises me why some airlines have not disvovered how MBS could be used to bring more patrons in by offering different marketing strategies.
I have been flying in and out of MBS for about 4 years for work on United Airlines. I used to enjoy it, the staff used to be super friendly and would always help you out no matter what. They would have the luggage to the claim belt before I even got out of the gates. About 3 months ago a new company came in and started working the United product and it has been absolutely terrible. Not one person is trained and knows what theyre doing. Also adding that I havent had a flight on time with United in about 2 months. BRING BACK THE OLD CREW. The regulars really miss them. Therefore I have made the move to start flying Delta....
Its the easiest airport to leave from. Small and not crowded at all.🙂
Great parking for long term. Quick security lines. Friendly personnel. Decent flight selection with Delta. Quick hop to dtw or msp to wherever.
Small airport, but clean and quick to get through, so no need to stress about getting here super early for your flight.
Unfortunately, AVIS has low motivation for claim resolution. They really let me down on a dispute for dirty cars I had to return twice. Enterprise always handled well on all clean new nicer vehicles...
Small airport, rarely any lines or waits. Its hit and miss with this airport staff. The staff at both the United and Delta terminals are friendly but lacking up to date knowledge about current flight programs and travel ID. Its an international airport and they had no clue what a NEXUS card was. And dont bother asking the gate affects about TSA precheck they have no clue.
Arriving and departing MBS airport during the continuing COVID pandemic is impressively hassle free. Nice airport!
Great little airport to fly in and out of!
Broken plane. MBS does not have a mechanic on staff. 1.5 hours to arrive to open the baggage door. RIDICULOUS.
Delta is always great and welcoming. tsa is friendly and the bar gas great prices on drinks and is always clean with friendly servers.
Easy and clean airport! Staff is nice and the music playlist is on point!
A very nice, clean, small airport. My only complaint is that the last time I flew in to MBS, it took nearly 40 minutes for the luggage to arrive at the baggage claim.
Terrible WiFi for a modern building. Especially for an airport. Needs new carpet as well.
Nice little airport. Friendly staff, which includes security. Quick in, quick out. Prices at the airport are reasonable. Cleaner than most airports I know.
Note to self. Our plane was set to board at 9:30am. The gates didnt open until 8:30am. No need to be 2-4 hours early at MBS. 🙂
We love MBS airport for its check-in ease and great customer service!
Great as always. Would be nice if prices were cheaper.
This is a nice smaller airport. I got my luggage and rental car quickly.
The new terminal, completed in 2012, was a much welcomed modernization to this small 4-gate airport. The whole terminal is very clean, and there are 2 cafes - One on either side of security.
MBS is a great airport! It is updated and very easy to get around. I really like the flights being shown outside.
Great airport, everything is super clean and efficient.
Tiny airport with one cafe area outside the security checkpoints. Due to the small size the luggage took a long time to get to baggage claim.
I am used to flying out of Detroit, so I LOVE MBS - small, easy, convenient! And now a new terminal - cant wait to see it when I pick up my daughter, Mio, tonight!
Visited AVFlight on a flight training cross country. Very nice people and facilities!
Great! I misplaced my keys and a state Trooper and a sherriff found them. I believe in the kindness of our law enforcement. Thank you both.
Everything was great, except they only have a canteen for food. Id give 5 star if they had more eateries
Every time Ive come through here there are no lines at ticket counter or security. Clean and new airport. TSA can be sticklers about the liquids.
Small airport arrive 30 minutes before your flight and youll have 25 minutes to wait.
Clean, and relaxed. Easy airport to fly into and out of.
Love the new setup, but there is no cell phone lot
Extremely nice,small airport
Very friendly and helpful ☺️
Possibly the best airport to fly out of.Very customer oriented.
Fairly new airport terminal, and a great upgrade from the old one. I live to fly in to here, when prices allow.
Easy to get in and out of the airport.nice ground staff and very clean airport.
Great small airport with friendly staff.
Way to long of a wait to get luggage to baggage claim
Nice small airport and quick to get through TSA
It was an amazing evening. Another big screen for the overflow of attendees would have been helpful.
Never any hassles at MBS, simple to navigate and easy parking. If youre picking up family its the best!
Smooth, TSA were very nice and helpful
Your typical small town airport. Looks much better after the renovation. Great place!
Beautiful new terminal a few years ago. Local airport for Tri-Cities.
Small, nice, clean, quite, friendly staff, renting a car isnt problem
Great little airport with helpful staff. Only a few years old. Just four gates.
Its always great to fly mbs
Delayed most of the time and they always bring baggage from gate to baggage claim area and it takes at least an extra half hour waiting for bags.
Very nice clean ticket lady were very helpful
A comfortable relaxing airport to fly out of and to come home to.
Super nice small airport
Delay do to storms great facility friendly staff
Nice small airport, however it is usually better to fly from flint
Worth the little extra cost. Convenient parking and no lines..
No waiting in line to get your ticket and no waiting in line for security Love it.
Small Airport- Helpful Staff!
Very nice. Not busy at all.
Good airport.
Security in this airport is always simple and efficient.
All good here at MBS. Everything very clean.
Love this airport,friendly , nice all the way around
Its a really easy airport to navigate no delays i love it
Beautiful facility and Staff !!
Went and saw President Trump there this evening and he was awesome 👌.
MBS staff are so frindly ,I had many good moments and happy memorys. ...
Small but fast airport, great service
Excellent service and easy to find what you are looking for!
Regioal airport easy to get through.
Needs more airlines. Only Delta and United.
Great terminal. One of my favortes
Very clean and very nice people!
Good this time just a day late because of weather
It was fine. To me It means coming home.
Small Airport. Not so busy one.
I’ll equipped and not prepped for eventuality.
President Trump’s speech was awesome
Courteous. Friendly. Efficient. Awesome.
What a pleasurable experience and friendly staff.
Ok they know what they were doing but this lady was rude and had an attitude and was disrespectful 👍👍keeping it 💯💯
Nice and clean and pleasant staff
They where very nice and very helpful
Small but efficient
Friendly and hospitable airport.
MY HOMETOWN AIRPORT
Trump rally very cool
Very good service, easy access
Easy to get through
Best place to fly out of
On time.Clean,perfect
Wonderful place
Friendly and easy to navigate
Friendly people...clean
Nice and clean
Fast and good
Decent.
Wonderful great staff
Quick easy
Moved fast.
Small and friendly
Moons myeiei
Wonderful service
Tatyana
Good options to travel … comfortable and good services.
Total reviews rating 4.5
152 Reviews for MBS International Airport 2023:
Review №1
2022-04-12This is mine and my familys favorite airport to fly out of. Its not too far from home. Its small but has everything you could need. Always super organized and easy to find where we need to go. Parking is great and not super expensive compared to other airports. The staff is always friendly, weve never had a bad experience and weve used this airport a TON of times over the past decade. I highly recommend.
Review №2
2022-06-16In my opinion, we had a better experience here than at Bishop in Flint. The workers were so very nice and courteous to us. This was my first time flying out of this airport and I was impressed.Also, thank you Ms. Jane and to the deputy officer for your kind words and support for our family as we were traveling under sad circumstances. I will never forget your kindness. 🫶🏽🛫
Review №3
2022-06-10Nicely renovated airport. Clean, modern, spacious. It is very small so there are limited services - especially food, and with limited hours of availability. Only one car rental is open after 5pm, so make sure you have reservations.
Review №4
2022-04-15Not much luck with Uber or Lyft, the airport is middle of farmlands. The employees at the airport are friendly and attentive to customers. I got a rental car with the walk-up rate of around 38/day so thats good.
Review №5
2022-03-31MBS is a very nice, small airport. However, first class flyers should be aware that they get limited benefits on a small plane. More importantly, if you are parking at the airport for 2-3 weeks or longer and might need a battery car jumper you are on your own. This is especially problematic if you have a late flight arrival to MBS. They no longer have a portable automobile car battery charger. In addition, ride services to and from the airport from Midland are very limited.
Review №6
2022-06-21Very nice facilities and staff is friendly. Super convenient since there is never a wait to get through security. The free wifi is almost useless (3Mbps down and 0.3 Mbps up) and T-Mobile has a virtual dead spot indoors.
Review №7
2022-02-17Security is fast and the airport is clean, so why the bad rating? The TSA here is by far the most picky and arbitrary of any airport I have been to. I travel a lot because my job requires me to, and I have rarely had trouble with my toiletries bag, but wouldnt you know it between the few days of passing through San Franciscos airport security and MBSs security, my shaving puck (a hard puck of soap in a small tin can) had become too much like gel, so they had to throw it away. It is no exhageration when I say I have been through 10 different airport securities with that puck, and while over time it absorbs some water (as do all hard soaps), it was definitively unaltered from its state 3 days prior. Not the end of the world, though I think it is clear that the security here could probably relax on soaps that have been used a few times. A perfectly fine airport otherwise, just be careful what you take in your carry-on as they will not hesitate to throw away your belongings.
Review №8
2022-03-07Scheduled to leave on a 0530 flight and got delayed due to the tower not opening until 0600??? Overnight is managed by another tower and they cant read our visibility. How about scheduling a person into work prior to your first departure? Way to screw up everyones day to save a buck. Many connections were missed/rescheduled. Other than this incident have flown from here many times and always had a great experience.
Review №9
2022-06-20This small airport was actually nice to go through then the bigger airports. Security was a breeze. One request I would have would be to offer more at the bar. More in the way of food and drinks.
Review №10
2022-06-17Friendly staff. Wasnt very busy or confusing as some airports. I liked the digital signs telling you what door was a specific airline. That helps a lot.