Kerbside pickup
Yes
McDonalds in Macomb
Categories
Location on the map
Macomb, Macomb County, Michigan, US
Service options
No-contact delivery
Yes
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Amenities
Gender-neutral toilets
Yes
Good for kids
Yes
High chairs
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 586-263-1876
Site: https://www.mcdonalds.com/us/en-...
Site: https://www.mcdonalds.com/us/en-...
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
McDonalds in other cities:
Comments (199)
The 2nd Shift Manager need to be fired! She’s very racist and discrimination. All employees attitudes are terrible! They need to be fired too!
Drive-thru this morning, Sprite was syrupless and had a large pickle stem in one of my burgers. They were very polite and fast, food was made neatly.
Lost out on a big sale today! I was going to spend almost $100 on a huge order. Stood at the counter for 10 minutes and finally walked out! Ridiculous! Line for drive through was out onto 23 mile road, inside was full of people waiting for food, Ridiculous! Looked decently staffed so cant even blame being short staffed. I will say that one employee was mopping the floor, not sure if that was seriously that important in the middle of lunch rush but whatever I guess. 🙄 Oh well, their lose, will take my almost $100 in business elsewhere.
Super clean and nice staff! This is one of the nicest and fastest drives thru McDonald’s I’ve ever been too! Thank you to all the employees who still show up everyday. I would highly recommend this location.
All of the workers were extremely kind, I had a large order and everything was there. And, they asked me to wait but it was only for maybe 3 minutes and they gave me 2 apple pies to boot!
Not saying they serve the best Big Mac in the world but it was still pretty darn good
This McDonalds is always busy usually I get fresh fries here! A mobile order to get the fast service though
They were so busy and everything was coming out so fast today when i went to pick up a mobile order, great job
Ordered a plain mcdouble got a plain mcsingle that looked like someone had unwrapped it and grabbed the second patty for themselves. Also ordered a half and half blue red freeze. Just was blue
Order a quater lb and frys...should have just stayed home and poured a container of salt down my throat.. Worst Ive ever had from McDonalds
Huge signs on the door & windows stating the dining room is open, but its not. After having to wait in the drive-thru just to be able to park (because only 1 lane is open during lunch hours) , I tried to go inside being that I was on lunch but the doors were locked. So I wasted a good portion of my lunch & had to rush somewhere else. If the dining room is not actually open or only open for certain hours, that should be indicated.
I made the mistake of assuming the lady gremlin working the window knew how to do her job.. she didn’t. Charged for sauces that weren’t in the bag. Specifically asked if they were in the bag.. she replied yes. I now hate this mcdonalds.
It is. Hard to get a well done burger. And fastvdrive thruYou need to open your inside to sitdown and get over the paranoia of a 1% or less death rate virus
First time here and will be back! I periodically work in the area. Service was fast and friendly and my bacon egg and cheese bagel was great! The bagel was extra soft in the right places and crispy around the edges! Perfecto! I also got a Carmel Frappe, which was great too! Hit the spot this morning before my long and busy day! “Im lovin it!”
Supposed to be 24hrs, it isnt, 0 stars, update your hours on Google so we dont waste gas
Forgotten food and condiments from my dash order. Tried called number doesnt work. First time experience with door dashing food and last time. Understand staffing issue my cause issues but cant even leave a message.
Food is almost always cold. Burgers tasted like they have been sitting in the warmer for forever. Missing food. Lazy customer service. Lines take forever. As the late great Rodney Dangerfield once said; Tell the chef this is low grade dog food. I purposely drive further away to other McDonalds. Im hoping one day that people will have enough of this location and they close down
This place has TERRIBLE costumer service. Was in the drive thru line at 10:55 and didn’t get to the window until 11:05, the girl at the window took our breakfast order and then before she told us the price some man (assuming he was the manager) proceeded to say they have no breakfast left. When we asked how they have none left 5 min after breakfast is served he continued to argue with us in a mocking tone. It was extremely unprofessional as he was laughing after saying “idk what you mean bro we have none left”. I would rather not be addressed as bro by a professional, that’s embarrassing. I understand breakfast was over, but we were in line before it was over, AND even if they don’t have any left he could have informed us in a professional way. If you don’t like your job that much get a different job…..
2 Happy Meals - 1 w.o chicken, both w.o apple slices
THIS IS NOT A 24 HOUR STORE. Every time I come here at around 9:30 they’re always closed and there’s a manger running around yelling at everyone screaming we’re closed. They need to update their store hours online and hire more employees. PAY YOUR EMPLOYEES MORE IF YOU WANT BETTER STORE QUALITY! SIMPLE!
February 2021 - went here to get dinner for the kids. It was after 630pm on a Friday and it took around 15 minutes to get our meal. When I got home, and I live close, my fries were slightly warm. Everything else was good. If you are in a rush, you may want to try another place for food. We will go back but as I said, if I am in a hurry I will try something else.
Zach M. Is very kind and professional, each time I go he delivers exceptional customer service. He deserves a raise!
Seriously, if your indoor is closed put a sign up that says it so people dont park, go up to the door just to find out that you cant get in!! Its just common sense. I will never stop at this location ever again.
Wasnt open inside at around 2 or 3 in the afternoon on a weekday. All the others are open now.
I ordered two milkshakes with my order. One vehicle was in front of me and speaking with the employee through the pickup window. She handed him a milkshake. Approximately 2 minutes later he gave it back to her with a straw in it. They proceeded to have a conversation for a minute or two and then he took off without any order. When I pulled up she gave me two milkshakes, one looked normal, clean, the other one there was a hole in the middle of the whipped cream on top and the whipped cream was around the top rim of the clear plastic dome where the straw is placed. How does that happen if the lid is placed on after the whipped cream is put on top of the shake? I asked her if she just made this one for me and she said yes. Total BS. Ill never go back to this disgusting location.
Customer service has decreased and also was the only place 24/7 open around my area and they not anymore.
This McDonalds is the worst in all of Macomb, they closed tonight before 9pm so they are not 24 hours like it states. There’s always something wrong at this location either their closed, don’t have a menu item, forget an item on your order. Avoid at all costs.
This place was disgusting. All the tables were dirty and there were stepped-on french fries all over the floor. Makes me wonder what the kitchen looked like.
Live around the corner from this McDonalds & it is almost always busy (only 1 of 2 order lanes open) with 8-10 cars in this one line, sometimes with cars waiting on 23 mile rd. They always have to apologize for the wait due to being under staffed. Was there tonight at 7:30pm & waited 15 minutes just to order, with another 10 to get the food....:-(
Drive thru was pretty fast and easy access.
Super fast drive thru. Food was fresh. Cant ask for much more. Food window didnt respond to my have a nice day tho, so thats the only knock against this location. Thanks for good food!
I live locally and have visited this McDonalds a few times. Every time I get it, I have hopes that it won’t be as bad as the last time. Low and behold, AWFUL every time. How can my food taste so old and cold when you are busy? Why is my burger smashed within an inch of its life? Fries like cardboard and as salty as a packet of ramen noodle seasoning? Milkshakes that are the consistency of someone’s frothy toothpaste spit? Coffee that tastes like juice of an ash tray tower??? What’s going on in there?
Genuinely surprising how many continue to patronize this location despite zero attention to service and insanely long and slow drive thru lines any time of day. if you can, do yourself a favor and drive to the next closest McDonalds location without a doubt your service will be better. And you may save more time than you did waiting in the line at this location.
Staff seemed preoccupied when giving order. When I asked for a double cheeseburger meal the order taker told me they do not offer that in a meal but when I asked for Doublecheesbuger fries and a coke they asked me if I wanted to make it a combo. Really? So I guess they showed me there is a difference.
They were out of the Mexican pizzas that was why I went there
This McDonalds has to be the worst managed McDonald’s in the state. Better than 50% of the time their Shake/ice cream machine is ‘Broke’ and especially in the evening when you would think people want shakes. Usually 1 lane is blocked off and when 2 lanes are open 1 person is taking orders. Very very bad customer service.
Never again will I go to McDonalds due to this location, terrible service, rude staff, false hour’s advertisement.Went today around 7:30pm, mind you it’s a Friday and the signs on the building say drive thru open 24 hours. Pull up to drove thru and cones are in both lanes. Try the door it’s open, go in and stand a tue register for a few minutes. Suddenly someone who I believe was a manager says they can serve me the store closed at 7pm and she had already kept the staff to long.McDonald closing at 7pm, a location the states they are open 24 hours, doors not locked, no sign stating change of hours. Beyond disappointed, the fast food industry wants to be paid more, but the service is going downhill fast. Lost my families business for life!!!
I asked For regular coke and I got DIET. Why everytime? Just because I am a women does not mean I want diet! They dont deserve 15 an hour they cant fill an order with easy instruction. Just listen to the person closely when they order SIMPLE!
This is the most poorly managed food location that I have encountered in this entire country through my life. This is supposed to be a 24-hour location however they close every night. They dont know when they close, it can be anywhere from Midnight to 4 a.m. and every day is different with no notice. What makes it worse is they treat you as a second-class citizen l. They close to their customers but stay open to serve doordash customers. That is right, they are closed for you but are open for doordash customers. Management has decided that doordash customers are a higher priority than their own. This location finds a too difficult to stay open to serve everyone, only a select few. If a location cannot manage something so simple as what time they close everyday then how can they manage the safety of the food that they serve? I will be a Burger King customer for life after trying to get food from this location for the last couple of weeks.
Now you have to order on a machine and it wants your card--not your cash! And when you need help the employees are to busy handling the drive thru window. What next CLONES!!??!!
This place is the absolute worst McDonalds. They now close at 9 pm. They also have a tendency to only take cash. If you can avoid this place I strongly recommended it. They should be put out of business they are disgrace to McDonalds every where.
Worst McDonald’s in the area of metro Detroit. Worst McDonald’s in Michigan f that. Stop closing at 9pm your not a gormet restaurant , FOH worst McDonald’s ever VERY BAD
Very friendly service. I went to this location once and one of the employees accidentally messed up my change and i was younger of course but I noticed and I told her and she was nice and gave me the exact change and she then called me “very clever” also the food has and always is really high quality.
McDonald’s usually is accurate with the orders and the food is good, not this location thou. It’s one of the worst McDonald’s locations I’ve ever been to. Everytime I go it’s always something. Either something is broken so I can’t get an item or the food is totally wrong like it was today. I’ll never go here again it’s a waste of money every time.
Its mc Donalds. Wht can you expect.
Waited 15 .minutes for a cheese burger happy meal & quarter pound meal. Customer after me had 2 Happy meals & dble cheeseburger & received her food before mine. I waited another 5 minutes. Manager was rude & said she was too busy to deal with my complaint. There were no other customers in the the lobby.
This location is ok. Just like any other McDs. It is hit or miss. Not the worst & not the best.
Always love my McDonalds ❤💕😋
Ice cream machine broken and thats what I went to get.
Friendly and great food. Every Egg Mcmuffin Ive had is just taken off cooking surface. ONLY thing is outside area is questionable. Landscape Architecture is average and drive thru station has a lot of garbage on ground when I visit. But believe me, small pickings in the whole scheme of things and I am glad this is my location I visit.
I work by this McDonalds, worst McDonalds Ive been too so far. They say open 24hrs, but are closed, doing maintenance, or the best one, understaffed. every morning between 3am and 4am. No chicken after 10pm. Service/food is bad at best.
Very good espresso beverages!!!! I actually prefer them over Starbucks because they are not as sweet. The drawback is that you cannot order them in decaf nor add or remove shots nor order them extra hot. I find that at McDonalds Canada a lot of their hot beverages are lukewarm not hot. That is a major pet peeves of mine.
I witnessed them put out two wrong orders in the time it took for me to even be greeted. One of the wrong orders being a cheeseburger not in a happy meal. With one person in front of me upon walking in it took 15 minutes to be greeted. They then got my girlfriends order completely wrong. I wouldnt even write a review if this was the first time, but this location is consistently under par.
This place screws up my orders frequently. For example: I say “No Sauces, only onions” multiple times. But they still mess up my order. Also one of the drive threw lines are blocked off as well to which makes it like a 15 minutes wait.
Incredible dirty words to customers. Poor response, very bad staff, and bad manager. When incompetence becomes a manager, the same people come together. A gathering of incompetence. Ive never seen McDonalds as terrible as this store. I wont go again.
Went there today (11/19/19) and got a 2 cheeseburger meal with large fry and large sweet tea. I worked at McDonalds for 4 years a while back and to this day I have NEVER tasted tea that sour. CHANGE YOUR BAGS. It was so horrible that it tasted toxic. Shame on you for selling that to your customers. The fries were also old which is wild because it was really busy. However, the burgers were made correctly and hot.
So I went inside to order to-go and I ask for my meals with orange juice and chocolate milk and I additionally ask for a large water. LARGE. The girl gives us a frappe cup, like no I want the large cup. She said the frappe cup was the biggest water cup and I said I’ll pay for a bigger cup I just want the big one. She charges me for an entire pop just for a large cup. I get it’s only a dollar, no biggie but NOT the point. THEN, I ordered breakfast burritos and I sad with the hot sauce. I love the hot sauce. Get in the car and I’m pulling out my food, about to eat, they gave me the mild sauce. Like you had a 50/50 chance to get it right and you still messed up. AND THEN, I got a egg McMuffin too. Pull that out and go to take a bite, what do I find? A nasty DARK HAIR. And that did it for me. Pissed. Threw the rest of the food in the trash where it belongs.
The drinks (Dr Pepper) did not taste good yesturday. Staff was nice though. There has been history of wrong orders (my dad gets screwed up). My dad ordered a Diet Coke, they gave him a Coke. I will try this place one last time.
Ordered a Caramel Machiato that tasted horrible. Its like they added LEMON to it. It had a SOUR taste. Seriously, why cant they make it right... I guess the lesson is dont buy anymore coffee from McDonalds. Too bad its actually descent if once in a while they do it right.
Good place, iced coffees are delicious but fries need more salt. They take great lengths to be safe with covid and that is all that really matters.
Late night visit, and the ice cream machine is working?!?! I must be dreaming!?! And they at it on at the window! And cover my change! Best McDonalds experience in a long time. Kudos to the late shift ice cream dream machine! You made my kids night.
Everytime i come here! I arrived about 5:24am and placed my order. The girl who took my order was very polite and even suggested a new item, which i happily accepted. I pulled up and payed for my oder all is well until 6 minutes roll on bye and the same two cars in front of me finally get there oder. Great im next in line so i pull up. So a few more minutes go on bye and another girl comes to the window and gives us our drinks. This have been a total of 10 minutes since i ordered. She told me it would be just a moment on the donut sticks. So i decide to wait a bit longer after another 4 minutes i just left. I didnt have time to waste at your establishment anymore i had to go or id be late for work . all i ordered was 2 small coffees a chocolate milk and a donut stick she had originally suggested to me! Definitely not the employees fault, there lacking in managers that arent capable of leading a team properly. Must be frustrating for there staff.
Would love to say that this was a decent McDonalds but the one time I stopped in for breakfast (ordered in the drive through) they sent me on my way with a lot of my order missing. By the time I got to where I was eating there was no way I was going back to get the order fixed. I guess its partially my fault for not checking but after waiting a super long time for my order I didnt want to spend more time going through my bag.Total bummer...
Food as always is just fine. But sometimes the staff kind of lets it be known when they arent having a good day amongst one another. They could do better by leaving the drama at the door, and start a work day with a positive attitude.
I get a coffee everynight here before work. Always fast fresh and friendly. The cashier recognized me and had my coffee ready at the cash window so i wouldnt have to wait on the food orders in front of me. Thank you!!!
This place is consistently the worst McDonalds I frequent. Staff, including management, has no customer service skills whatsoever, and are often rude. Wait times for orders are ridiculously long, and half the time they dont even get the order right. I think Ill be driving the extra 1.5 miles to Culvers from now on.
It feels like a Marriott or Disney level of genuine hospitality. The management has the entire staff (mostly teenagers) fully engaged. Yes, I know its just a McDonalds but as a customer I want to feel well taken care of every price point. And, I can tell the difference; I worked for Marriott and currently run a top-rated fine dining restaurant in Detroit.
Im disappointed that they didnt have the peppermint mocha this year, it is better than the Starbucks version. The mobile pickup is great, especially with a sleeping kid in the back of the car and a need for coffee, fries, or hash browns. I just wish the McCafes would be more consistent. The Caramel Mocha is my favorite, but it is hit or miss. Sometimes it doesnt have enough flavor and just tastes like regular coffee. For the price they charge, it should definitely be more consistently good.
Fish Fish Fish sandwich thank u always delicious and fast to grab on my 30min lunch break 😋 😉
Listed as 24 hours and is operating at night but both lanes of drive through are closed and if you place an order to pickup they ignore you so you have to cancel.
This is the only McDonalds on my way to work as unbelievable as it may seem. I stop in around 5:30am. I will be the only person in line and they will ask me to go park in a parking spot. Its not like im ordering something special or a huge amount of food. I get a steak egg and cheese bagel and a coffee but please go wait in a spot even if there is nobody behind me. I gave up on the steak egg and cheese bagel thinking maybe that was the problem I was wrong. I ordered a sausage egg thing and a coffee please pull over. So i figure maybe 5:30 is around shift change so i went at 6 one day no difference. I cant believe how this place is in business. It must be the worst managed McDonalds in history. This isnt just me i have been told by many people that no matter what time of day you are lucky if you get out of the drive through under 5 -10 minutes. DO NOT GO TO THIS PLACEUPDATE! 12-29-2019Still by far the worst McDonald’s I’ve ever been too!
Disappointed in this place. They are less than a mile away from a major highway and they close at 10pm. Makes no sense to close so early when your surrounded by hotels, walmart, other fast food places and a highway. Will be going to the one on 23 mile Rd from now on. At least they are 24 hours and have nice people who work there.
This McDonalds used to be the best in the area until I noticed a few cracks below the surface. I used to bring my children here all the time after Church. They seem to have hired a new manager that promotes a authoritarianism or draconian work environment. Not only is this a bad morale or team mentality but workers rights. A happy and less stressed employee is less likely to make a mistake.
Ask if the shake machine is working the response is yes place my order final get to the cashier to find they dont have shakes at the moment. waste of 40 minutes
It pains me that I stopped in one for I gave up on them and most other fast-food of the same ilk years ago when I went down the rabbit hole of whats really in their so called food... Felt it like a bad hangover...never again no matter how hungry I am. They be the just like the Wal-Marts of the world...a pox on the people and communities while feigning righteousness. Well Google ( another virtuous Corp.... you know ) asked so I complied.
Hard to order for us old people on a kiosk but we did it. So clean great service and it was so clean
Kicked out my husband who works for the big 3 as he was working from home that day since the kids were off from school. He ordered a coffee for breakfast and was about to order lunch and they kicked him out and said he was a security threat. I told him to go to Starbucks. They encourage people to work there and give free refills with my gold card. This is the only place that cared when an engineer tried to work and eat there. Trash food anyway.
Hate to admit but I come here more often then I should. They have always had great service, very quick. Always get my order right and take the time to bundle everything together to help me save a little cash as well. They are all so nice!
Very disappointed. My husband went there this morning for pancakes, three sausage muffins, one mcgriddle with egg, two hashbrowns and one parfait. He placed the order and paid for it. To avoid issues he even gave the list to the lady behind the counter to make sure the the order was complete. What we got one mcgriddle NO EGG and NO PARFAIT. My daughter-in-law got stuck eating a hasbrown with no parfait and no egg on my husbands sandwich. They want fifteen dollars an hour and cant get a order correct. Lol! I think not!
I thought it was supposed to be called fast food not extremely slow food took me 20 minutes just to get to ham to double hamburgers with no pickles it must have been the with no pickles at through the employees at that McDonalds for a loop and they want to make $15 an hour but not even worth $10 an hour
Been waiting in line since 1:00am it is now 1:11 and this place said there only accepting cash at this time. Thats fine I have cash so I placed my order in the drive threw, then I got no receipt and they tryed charging me 15.87 two meals number 1 big Macs that was 6.99 each plus tax should be 14.81 this is sales tax fraud!! Manager is in on fraud with the workers 100 percent
Was great lunch!Didnt wait long,had friendly service and hot,fresh food!
They get one star for never answering the phone most of the food from this location has no flavor as well or do I just have covid? Haha jk
Best drive-thru McDonald Ive been in Michigan so far, so i had to review this. The drive-thru service is great, very fast and the staff is friendly. I always get what i want from them and if they dont have what i want, then theyll offer you something similar with the price. The environment is also very nice and clean, not so sure about the inside because i never went in but im pretty sure its also nice too. I never had any problem with them so overall it one of the good McDonald in Michigan. I definitely recommend this place if youre McDonald lover...
Kids love the happy meals.
You have to use a kiosk that keeps trying to upsell you... Takes the fast out of fast food and folks are not coming here for great good tasting food.
Can’t even talk about my experience with their food, because every time I come here they are closed!!!!
Worst experience I have ever had on a drive thru. Definitely wouldn’t recommend coming to this location. I got called a full out “b****” for having a conversation with my friend. The lady recognized I was having a conversation with a friend and I also told her. She said I knew I was just kidding. At this point I just wanted an apology for being so disrespectful at a business. It’s mcdonalds, but there still needs to be some professionism and they need to work reallly hard on it from what I witnessed. I asked for an owners cell phone number to contact them to make them aware of what was going on. They said they are company owned. The Indian lady manager with glasses said her name was “jack”, but I wouldn’t believe that due to the situation that was going on last night. This was the worst drive thru service I had in my life. After calling me a “b****” they denied me service of food, but then said I could order when I wanted after I kept asking for an apology. When I asked for an apology the Indian lady manager with the glasses said they can’t do that. Why call some one out of there name in the first place? I wouldn’t recommend going here. If you do I wouldn’t at least on night because it was around 1:45am on a Saturday night. Just fare warning. This place is ridiculous. She empahsized it with a loud tone calling me a “b****”. This is all truth spoken and I’m probably not mentioning some other wrongful stuff they did.
Writing this from the parking lot says they are 24 hours there are workers inside and people and the pick up stop but they have the drive through blocked with cones its 11:46 pm
This is such a busy McDonalds the staff and leadership team should know to staff more people late night. The average wait is 10+ minutes (3x) in the drive through. It’s a Shame.
Google states 24 hours and that is not the case.
This is the worst McDonald’s and that I ever been. Every time I came here either my food was wrong or the food was cold. I don’t do too many reviews But I had to do this review because this is the last time I’ll come to this McDonald’s.
All the managers were unbelievably rude but the team workers were very nice I feel bad for the teenagers who have to get a job there to support themselves
I work early in the morning. Ive stopped there at 4:00 a.m. once and 5:00 a.m. once, online it says theyre open 24 hours but both times I stopped there I waited at the speaker and nobody came on but yet theres cars sitting in the parking lot. I now drive to the one all the way on Hall road... They answer their speaker
Never follow their own hours. Were closed at 8:45pm inside and drive-through today.
They messed up every single order I made. Then when I asked for fresh fries, they brought me old ones twice. I got a refund but im still hungry and ive wasted my lunch time.
Idk i guess to some it would be a nice experience. But fries were the worst and im so sick of trying to find a McDonalds with a play place anymore. Their almost non existent. I typed in McDonalds with a play place and this is where it took me.
I came to eat here after work, as I pulled up to the first drive through window a guy leaned out and asked me Why do you come to eat here? I replied because Im hungry. He shakes his head and says You know there is a Taco bell right down the road.
This place usually has good service. Thats all that really matters for fast food, so I give 4/5.
Took a long time for for 4 cars, well over 13 minutes. 9:30 am the guy in front of me order 2 items, I ordered a pop. What up people
They wouldnt answer the phone so I went to another location.
Got the travy patty and they didnt really care.i was infuriated and will never go back unless the J Balvin meal is as cool as they say it is then i will think about going back to this wreched place.
Sorry McDs I forever will boycott you for not replacing my food, at what point should I lose my right to complain, or at least have to pay for something I didnt order, and then get stuck with it because why, Am I bad customer because I want onions off my double and that makes my money no longer any good because you didnt care and screwed up and had to double your food cost to many times to whereas the alternative to losing said customers would be more beneficial.
Only had 3 people working at a busy mcdonald’s. waited for 30 minutes for a simple fry and chicken nuggets. horrible attitude from a worker named “elizabeth”
WONDERFUL!!! WONDERFUL!! WONDERFUL!!! Thank you so much!!!! Each time I go by here I stop and get something!!! Never have I ever been disappointed in the staff or anyone else. Everyone treats me as I am family. THAT IS GREAT TO FEEL THAT WAY!!!!! The food and service is ALWAYS excellant. Keep up the good work!!!!
Worst McDonalds around...order never right. 2 cars in drive thru order a filet o fish. Get home realize it was made with no tarter. I call back and Im told sorry she is foreign and still learning.
Worst Mc Donalds always have to wait, been waiting 15 minutes in side parking with another drive though customer next to me parked. This place is a joke every time I come here same story .... pissed never coming back!
There were 7 people in the drive thru and we got our food in less than 10 minutes! The glazed tenders and iced caramel macchiato were really good
Absolutely long line drive thru. Got my food a d was cold a d poorly made. Coffee had grounds in the bottom of the cup. A complete waste of money.
Not really the greatest we went they got our order wrong refused to fix it and claimed we had take something out of the bag and we showed them what we ordered and what was on the receipt attached to the bag was not the same. Then when she checked the list on the receipt and saw we had not removed anything in an attempt to get free food not once did she apologize. Plus when my wife asked for a little less ice in her drink BEFORE THEY MADE IT. The lady handed her a cup and said maam that line that says ice is where Im gonna fill it with ice now if you want no ice I will give you no ice and fill a cup with ice for an extra 25 cents then you can put as much ice as your heart desires. We gave them the food back and left. Didnt even get our money. Then I called the corporate headquarters and they refunded my money but no sorry or nothing.
Late night: shake machine never working, accepts cash only (that’s safe 🙄), sprinkler system going in drive through lol, it’s like they don’t want people to come here past 9:00 pm.
Its Mc Donalds quick food faster heart burn would recommend this location everything was fresh and juicy. I would take that poor pie out of the display though it looked gross fake or real.
This McDonalds is great I recommend it to everyone and their brothers and sisters I would go there every day of the week if I could the chicken wrap was amazing they didnt just give me a crispy wrap they gave me a well-cooked and prepared crispy rest yum
My hubby loves this location. They always get his fries extra crispy
Never head there without calling , they close at night early most of days because of no staff may be , they will always tell you we open 24 hours but you are lucky if you go there after 10 pm and see them open .
Horrible!! Would give a -5.Definitely Do NOT recommend this location. They can NEVER get an order right.
I ordered sweet tea they gave me regular tea and a Carmel ice coffee with extra caramel and instead I got no carmal they got the rest of my food right but really disappointed about my drinks
Excellent place on my way to work. If they can get enough employees to work.
Nicely remodeled not too long ago. Would have rated 5 stars, but they gave me the wrong cookies and i had to throw them away.
The workers need a raise b/c this place is so busy I rarely have the time to wait in a mile long line. Or...open another a mile away. Jeeeez!
Best McDonalds experience in a long time.Servers were friendly and i was served my meal at my table.Clean everything. Way better than Anything in Ypsilanti.
No problem placing a mobile order. Quick drive thru service.
Realllyyy gotta update your hours.
Food is sometimes cold and they have been closing early for some reason
Long double drive thru at10amYetVery efficient staffAnd S U P E RFriendlyBoth mcgriddles were great.5⭐⭐⭐⭐⭐
Typical Mickey Ds but it doesnt take a whole lot of cars to create gridlock in the parking lot. Another access point is needed. Dont even think of bringing a bus/motorcoach in here.
Loved scrambled eggs
Ordered a cheeseburger with NO mustard, NO pickles, NO onion. Essentially, only cheese and ketchup on my burger. I received a cheeseburger WITH mustard, WITH pickles, WITH onion, and WITHOUT ketchup and, before you ask, it was ordered correctly because on the wrapper it says NO Mustard NO Pickles NO Onion yet, here we are. Im extremely disappointed.
I waited 6 minutes to order in the lobby, the lady just started at me when I had my card in my hand ready to order. She then took my order as if I was a burden.
Manager here really cares about her store. We all know the back of the house seldom cares like they shoul
Very clean. Upbeat staff. One of the best fast food experiences Ive had. I am impressed
Terrible service! Ive been stuck in the drive thru line for 22 minutes so far, no cars are moving. Same thing happened the one other time I came here. This will be my last time
Constantly have to wait forever for drive thru and orders are not correct often.+20mins in drive thru isn’t fast food
Few minutes of wait in line at lunch time and food was good n hot
Daughter loves the kids meal and the toy...its the only fast food she will eat and she is picky...but its only once in a great while
Two drive through lines, one of them is always down and traffic backs up onto 23 mile road. Ridiculous! Figure it out!
Cars backed out to the street because of how slow the workers are with terrible work ethic. Yall want 15/hr and I cant feed my family after church cuz how slow you are.
Need to work on speed of service. Lines are always backed up.
How can a place that’s supposed to be open 24 hours tell you they are closed due to under staffing. I know poor management 🤔Only wanted a hash brown and drink 😂
Worst ever restaurant out there they want $15 an hour for what they cant even handle the four customers in front of them inside their store because theyre too busy socializing about who got fired and working the drive-thru instead of paying attention to any customers inside after waiting almost 10 minutes I decided they can keep my $10 and food that I just ordered and left never again will I go there I dont recommend it at all
The food is great the employees are great and McDonalds is the best fast food place I have every been to
Only accepting Door Dash orders late night. Not truly 24 hours
Says its open 24 hours and there are workers there but they have cones infront of the speaker
I ordered three McDouble with no onions and extra pickles and a coke.The order was completely correct.
They do well compared to a couple other locations near by
Every time I come here the ice cream machine is down very annoying they should just throw it out the other half of the time its cash only also very inconvenient 1 star because its annoying and I have to go to this one at night only one open
Sandwich’s are always fresh. Staff is always friendly 😄
My fries didnt come with ketchup and I asked for sweet and sour sauce and got ranch and honey mustard sauce instead
Never ever ever does the milkshake machine work. Also out of coke! Are you kidding me McDonalds that is what you are known for!
Love this McDonalds, they are quick. :)
No idea why I ever eat fast food. Never ends well.
The app for curbside is awful and I wasnt able to get assistance with it so I had to go inside and order which took almost 10 mins for a med fry and large drink
One of the best McDonald’s out there, I love going to this location
This store seems to be in perpetual training mode. Drive thru is slow, orders commonly wrong, cold food... Ill pass this one from now on
Fast service fresh food and great customer service.
Its fast food. Quick food thats not very flavorful. Still the best fast food french fries.
Nice place nice people but sent my big mac back two times due to having cheese on it when Im dairy free per allergist
McDonalds on 23 and Romeo plank best one Ive ever had
Fourth time in like a month where Ive tried to order food and they say they are closed for maintenance. Even though there are multiple cars getting food, last time I try.
This is probably the best McDonalds in the area. The employees are friendly and the service is fast.
Incompetent people working drive through this morning...late for work.Food was alright
Says 24 hrs but closed on a Saturday night.
Always a problem with this McDonalds. They really need to work on getting peoples orders correct.
Staff was super nice. It was almost like wed been friends for years. Very comfortable and helpful environment.
Great experience a little busy for one lane
Decent customer service, awful workplace however.
Terrible food, terrible sevice, terrible managment! The manager Jag is very rude and insinuated that my husband is liar. Never again!
Good service, but some employees didnt seem happy to serve customers. Still polite though
For being a 24 hour McDonalds they are sure closed a lot after 1am every day.
The workers at McDonald’s when making food look like this 247 👩🏻🦯
Nobody should be eating this Factory food garbage if you care about your health you wouldnt let a clown feed you
We had an order for 7 people and they gave us food right
Its good and clean, but again its McDonalds, if youve been to one, youve been to them all.
The food is as expected. The older lady at the counter was extremely rude and unprofessional.
Ordered two large fries with ketchup. Both fries came not even half way filled.
Very dirty and unsanitary. And very slow service.
The fries could be hotter through the drive through, love my road fries hot!
Quarter ponder was so bad . Will never go back to that location
Very unfriendly customer service. Wouldnt take my kids Halloween coupons. Would not go back to THIS McDonalds.
The staff is pretty decent. Food is always good and waiting time is fast.
Very calm atmosphere
The icecream equipment is never in working order
Long wait. Snack wraps too tough to eat by the time the food was handed out. Fries without much salt. Pretty disappointed this time, McDonalds.
The drive-thru service is great, very fast and the staff is friendly.
Long line, which it moved fast than expected. Got ourselves drinks. I will go back there anytime.
Its McDonalds if you need a review you might need to think about life choices better
Fast drive thru service. Food hot. Highly recommend.
Good food but the staff are barely ever friendly
Friendly environment, good food, and usually pretty quick when well staffed.
Total reviews rating 3.4
199 Reviews for McDonalds 2023:
Review №1
2022-05-15Its been two plus years since covid officially hit, maybe we should update the Google hours from 24 hours to the actual hours the store is going to be open. Because I feel like everyday is different
Review №2
2022-02-06This is the worst McDonald’s in the history of McDonald’s. The owners should lose their franchise license today. I’ve lived in the area for eight years and I’ve never had good service at this location. The last two times they decided to close an hour and a half early. Go anywhere else but here.
Review №3
2022-01-27This McDonald’s is definitely the worst I’ve ever been to, hours on Google state that they’re open 24 hours. This however is not the case at all, this store arbitrarily picks and chooses when to close and when to open. Always a line onto 23 Mile Road because they only keep one drive-thru lane open. There’s a sign on the door stating that the dining room is open, this again was not the case. The staff here is very rude, unhelpful, and just downright unprofessional. I would not recommend anybody go to this McDonald’s location, as it will no doubt lead to a bad experience.
Review №4
2022-02-10Completely screwed up my order. Dont bother ordering the new menu items, they give you just, the pieces of it? And even those arent right. Dont listen over the speaker, just. Bad. Genuinely ruined our day.
Review №5
2022-04-15Coffee is ok, the rest of the food is total garbage, no fault of this franchise, its very clean and modern, and the staff is very upbeat, and helpful. If you are used to eating this stuff, youll enjoy it.
Review №6
2022-03-18Pulled through the drive thru and an employee was literally vaping inside over all the food. I could see all the smoke and smelled it from inside my car.
Review №7
2022-05-25Always went to this McDonalds during my lunch time... always super busy out on the drive thru.. ive always go inside to order because its more faster....
Review №8
2022-05-09They put mayonnaise on both of my cheeseburgers when Id said absolutely nothing about Mayo when Id ordered them. I was both disgusted & lost my appetite 😒
Review №9
2019-12-07I order happy meal with chicken nuggets and fries for my five year old and this is what I found after I opened the box. This place deserves zero stars but since I have to put one to make a review, they get one star. In all if a restaurant employees can’t handle a double lane drive threw, then they shouldn’t provide the service.
Review №10
2019-02-03Took almost a year to get a reservation. It was sooooo worth it. Everything was amazing! Ordered the 6 course tasting menu with the drink pairing.