Metro Detroit Phone Repair Canton in Canton
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Location on the map
Canton, Wayne County, Michigan, US
Site: http://www.metrodetroitphonerepa...
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–5PM
Other Mobile phone repair shop Nearby:
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This is the only place I will take my phone to get repaired!! The best customer services out ther...
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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Outstanding service! He fixed my phones super quick and went above and beyond to help me out beyond the phone repair. Very professional. Very friendly. Fair prices. Best place I’ve ever been. Will always recommend this place to people looking for phone repair! Thanks so much!
Called the shopto get some prices on repairing a iPhone. Tech was very professional and walked me through the process. He informed me of how long it would take and their warranty policy. I came right in and they had me in and out within 30 minutes. Phone is like brand new. Very good for the environment. Very pleased with the overall process.
I would give 6 stars if I could. Great service/super knowledgeable. During last visit - was sure I had a major screen crack. Luckily turned out to just be the screen protector. He could have absolutely charged me for a new screen and I would have been none the wiser. Dont take your phone anywhere else!
Great customer service and quick turn around time! Dropped off my phone and about an hour-ish it was all set.After dropping my phone my screen had cracked and I needed to get a replacement. So checking local places around town this shop had the best reviews so I gave them a call and took my phone in. Love the new screen.Dude was really cool told me couple of the options they had for screen replacements and went from there.
Jeff is a phone wizard! I have seen him twice now to fix a cracked screen for my Google Pixel, which isnt something they commonly carry in stock. The first time I came in a few months back, he ordered the screen right away and I had my phone back within a few days. When my two year old dropped my phone AGAIN last night, I was devastated that I wouldnt be able to take pictures of my kids on Christmas morning. I took it to Jeff today and he had it fixed within two hours. Pricing is fair and Jeff is trustworthy - hes not trying to rip you off. He sincerely wants to make sure youre happy with the product. Hard to find service like this anymore. Thank you Jeff!
Very knowledgeable and exceeds expectations. Came in for water damage to my iPhone11 that could have led to a total loss of the phone. He cleaned up the phone and changed the screen. I asked if he could get to me before I went into work same day and he got it done. No other place to go but here!
Although I understand its difficult to discern whether or not a cracked screen is the result of a dropped phone and more often than not that is likely the case. However, I know for a fact my freshly installed (one week to the day) after market screen cracked for some other reason. In fact, I would swear on all that I love this phone has not been dropped in these past 7 days. Call it an immaculate cracking if you will but this new, $209 after market, iPhone X S Max replacement screen, installed by Jeff, cracked sometime last night or this morning and with no trauma to the phone.Jeff, although polite, told me there was nothing he could do for me other than to take more of my money to fix the screen again although at a small discount. I had two screens fixed that day for a total of $286.42. Most everyone should know the markup on these phone screens, other hardware and accessories is borderline disturbing, especially when you consider stores like Metro Detroit Phone Repair buy in bulk. This means their profit margins are high and therefore they have far more room to take care of their customers or to consider exceptions than Jeff would have had me believe. This is without a doubt a defective screen or was a less than perfect installation. I realize my circumstance may be considered an outlier but Im not a liar and that is what is implied when a good customer is turned away in a situation like this.If this review gives at least one or two potential customers pause before settling on this particular franchise or repairing their phone themselves, then I will have done my part to protect another potential rip off in my community. Search youtube on how to fix your own phone and search eBay for the correct replacement screen kits. Sometimes they even come with the proper tools necessary to do the job right.If you choose this store despite my review, please feel free to quote me!
The quality of the products used here is questionable. The new screen I received completely changed the color of all my photos (people’s skin tone was red) and all my buttons and swiping was messed up. I called the store to ask about it and they couldn’t really help me except to tell me that I should change it in my settings.Which I did and it did not help.But then I had another repair technician (from a different store) open my phone to replace my screen again, they found a loose screw in there and once I got my new a screen put in by the second store, the color was back to normal. so there was something definitely wrong with the new screen I received here. I also had a new battery put in by iPhone repair and the battery was no different from my messed up one. It would die by early afternoon and when I called to complain, all they said was that it was due to the apple software update and that it happens to everyone. So two screens later, I finally got a new phone through my Verizon insurance and the battery is perfectly fine. So again, the battery I received here was definitely poor quality along with poor service.
My wife and I were in this afternoon to get a cracked IPhone 5 repaired. Jeff, the owner was fantastic! He said it would take around 15 minutes and he was very thorough in explaining the process of what he had to do to repair the phone. To our surprise he completed the job before 15 minutes. We were very impressed and pleased with the repair work. We also purchased a phone case at a very reasonable price. We plan to definitely go back again for any needed phone repairs and accessories. Thank you Jeff for making our visit so pleasant.
Jeff was amazing! I have never broken the glass on my phone before and I smashed it in my trunk. I was so upset. My friend found him on google and what a great choice! He got me taken care of quickly and was absolutely awesome to deal with. His prices are very reasonable and I highly recommend him for cell phone repairs! Thank you Jeff for taking such good care of me!
I went in on my lunch break to have my iPhone 7+ repaired. Jeff, the owner, was very helpful. He was both thorough and honest in his explanation of the repair process, as well as providing me with my repair options. He did the repairs while I waited (roughly 15-20 min) and returned my phone as good as new. I am very impressed with the end result of the work (and the pricing!) I know this wont be the last phone break, but it will be the last time I search for a new repair shop. Ill be headed back to Jeff for any future repairs. Thanks again!
I took my wifes MacBook in to have the battery replaced after it was damaged due to water exposure and they took care of it quickly and at a much more reasonable price than any repair shops in the region. While waiting I also had my sons iPhone battery replaced on the spot and its still at 100% almost three months later. Very professional and prompt service and Im glad its in my neighborhood.
Best affordable iPhone repair out there . Quick phone repair shop. I was their yesterday my iPhone 7 Plus didn’t have a screen at all , missing screws , screen , home button , front camera, speaker etc the employee wrote down the parts and how much they would cost on a little notepad , told me how much everything would cost including the taxes , gave me the screws at no cost while some repair shops charge you for missing screws which is ridiculous to me . No hidden fees, no surprises with this repair shop everything is clean and organized and the couches are really comfortable . It took about any hour to an hour and a half to fix my whole phone . The employee was very friendly and outgoing . If you’re looking for a fast , local repair shop at a affordable price . Go here you won’t be disappointed.
I shattered my I phone 7 plus screen and came in to have it fixed. It’s a very clean, comfortable, professional place. When I walked in there were two phones ahead of me that needed to be fixed but mine was still done in under an hour and for a very affordable price. Everywhere else I called in the area said AT LEAST one hour and for DOUBLE the price. Would highly recommend this store to anyone needing this service! Thanks again!
11/24/21 - Dropped my phone and it wouldnt turn on. Took it to these guys and within 1.5 hours I not only my phone working again but with updated battery and cover for LESS than I could purchase on my own. Customer-4-life!!👏🏾 👏🏾👏🏾OLDERGuys are awesome. Fixed my sons iphone in no time a couple of weeks ago and then provided advice and assistance to help me solve an issue with my Motorola phone - without the we cant give advice until you pay us attitude of many other shops. These guys are super!
I was extremely happy with the service I received from Jeff at Metro Detroit Phone Repair - the work was high-quality, quickly finished, and the service was exceptional. If youre in need of a phone screen repair, look no further. Details for my situation below.I busted my iPhone 7 screen, and Jeff walked me through the options for repair, explaining the pros/cons. He installed the new screen promptly, and I went on my way. Within the first hour of use, I noticed some abnormalities, and called back Jeff - he suggested that I come back in for same-day service to see what was going on. Turned out that the replacement screen had a warrantee-covered defect, a jumpy digitizer, which Jeff promptly offered to replace while I waited with no additional charges for labor (and then he finished in less than 15 min, and the phone has worked perfectly since!). He was kind, funny, patient, and extremely responsive - just what youd look for in a phone guy.
Went into the store to fix a broken iPhone, its my first time visit so I checked out other peoples reviews on Google first and they are all very good. Jeff at the store was great in explaining the repair options and costs to me, very reasonable in repair costs as well. He replaced both the battery and screen in less than 30 minutes while I waited, everything worked out great and I am very happy with the results and will recommend their service to others!
I just stopped by today to replace my daughters phone broken screen and the service was very professional and customer service at its best. Very productive conversation and very quick service. I was told 20 minutes and only took 17 minutes! Customer service is a rare commodity these days but Jeff is a great example of living customer service. I appreciate that.
One Friday evening, I dropped my iPhone 6s in Detroit and half of the screen went black. Tried several times to hard reset but the damage had been done. I needed my phone working as I had to go out of town the next afternoon. I went in to see these guys that Saturday morning and they fixed my screen AND replaced my battery by 11 AM. I was very pleased with the repair and that I still had my phone.I just returned to get my second iPhone 6s battery replaced for a family member. They did it in 10 minutes and I was out the door. While waiting, I learned from Jeff (a very helpful person behind the counter) that they also repair iPads, iWatches, and pretty much anything related to small electronics used by us all to keep in touch.Highly recommended if you are in need of a repair.
My Moto G6 speaker decided to quit working. I called around to a few local phone repair shops and some dont even work on android phones. Metro Detroit Phone Repair had quoted me $50. I ordered the original speaker and was going to perform the surgery myself, but after watching the video I though for $50 Ill get it done right. Metro Detroit Phone Repair did the repair in around an hour. For a total of $61 my cheap phone is working good again. Thx!
We had an iPhone get dropped and the glass cracked and made it nearly unusable. We took the phone in to Metro Repair and Joe fixed it in 45 minutes as promised. The price was very reasonable and I highly recommend using this service instead of buying a kit and trying to do it on your own. Thanks Joe!
Have a Motorola Turbo droid that had a battery needing to be replaced. He looked and ordered the part and repaired it very quick after the parts came in. I also had some concerns about the charging port. He told me it was fine and didnt try to fix it when it didnt need it. For what he did do he was very reasonable pricewise.Hes a very likable person to deal with. Have already recommended him to family and friends.
We recently visited Metro Detroit Phone Repair after my wife accidentally dropped her Samsung 9 cell phone onto the concrete floor of our garage. The screen was cracked from top to bottom and there was a nasty green horizontal line where the screen contents should be. We thought it was a goner.We called the store where we purchased the phone, and they said they could repair it (for about half the price of the phone and it would take more than a week). We were not happy about that, so after a Google search we came upon Metro Detroit Phone Repair in Canton.We swung by the store right after they opened, showed them the phone and we were surprised that it could be fixed quickly, and for substantially less cost.We left the phone and went grocery shopping. The phone was repaired while we were shopping. We picked it up on the way home and it looks brand new !We HIGHLY recommend Metro Detroit Phone Repair. They are local, knowledgeable, honest, meticulous, cost-conscious and quick. If we ever have future phone issues, we will certainly return there again. Give them a try, you will be happy that you did !
This place is awesome! I cracked my iPhone 8+ screen and they replaced it it about 35 minutes. The guy was very friendly and the price is significantly less than the other places in the area. $65 out the door. Will definitely be going back if I ever break my phone again!!
I called ahead and spoke with Jeff the owner.... walk in only and no appointments taken. I was concerned that I would have to wait a long time to get my iPhone 8 screen replaced (cracked), but he suggested that I come in when they open at 10AM and I should be fine. Fortunately he was right. He held the part for me as promised (2 days) when I called to make sure he had it and true to his word, I was in and out within 30 minutes. He was friendly, knowledgeable, efficient and my phone looks and works great. Thanks Jeff!
My phone was extremely damaged and my cellular company said I only had two choices. Neither were good. So, I went to Metro Detroit Phone Repair in Canton. Joe and Jeff were beyond helpful. Joe was able to fix the phone so I could use it again. I called regarding another issue at 4:59 (they closed at 5p) and spoke wtih Jeff. He stayed open to help me out. The work and service was top notch. They are experienced, very good at what they do and give great recommendations. I would definitely suggest their Canton location to others.
Jeff is very friendly and knowledgeable! I came in to get a screen fixed that was falling out of my phone which turned out to be an easy fix. He was very honest and didn’t try to overcharge me for something I didn’t need. He shows great customer service. I will return if needed in the future!
Customer service was excellent, iPhone screen fix worked perfectly for $100 cheaper than apple and was done in 20-30 minutes. You can’t find that kind of Experience everywhere. I shattered my screen after work and by the end of that night it was fixed. Unfortunately, apple can’t do this at times like these right now. Fortunately, metro Detroit phone repair can! You gotta check it out if you need any kind of repair.
I went in because the back of my s8 was cracked. I dont know the guys name but he was very nice and professional. While he was working on my phone he answered other random questions that I had. He had it fixed in less than 45 minutes. It would have been sooner but he was the only one working and had to take care of customers as they walked in. Its just three nature of the business. I am very happy with my experience and how I saw him deal with the other customers as well.
I took my phone in because the charging cord kept coming out. Jeff was super nice, cleaned the port and crimped it down for me and it works great now. All for no charge! I HIGHLY recommend you take your devices there to be looked at before spending money on expensive repairs. Other places wanted $150 and up to three weeks to fix something that wasnt even broken! Ill be making the drive out to Canton for any devices I need to be fixed. Its well worth the 40 minute drive for me.
Last year, I had a major problem when my phone wouldn’t charge. I scheduled an appointment here, saying i needed to have the charging port fixed. I came in, the guy took one look at it, and said it didn’t need to be fixed, just cleaned. I was in and out in less than 5 minutes, free of charge. I just had the same problem, and knew exactly where to go. This time, i even bought a lightning cable for $10. $10!! That’s great. Can not recommend this place enough, great people, great service.
I brought in an iPhone with a shattered screen. They offered two screen options: aftermarket and OEM. Aftermarket was cheaper and OEM cost more. We went with the OEM. Its nice that they have this option as many places just have the aftermarket screens. Within 1.5 hours they were done and the phone has been working great. Great service and great speed!I cant post a second review so Im updating the first one. We broke the screen again and took it in. Once again, great service and speed from them. Keep up the great work guys. The next time we have a problem we will be bringing it in!
I went to this store after severely cracking my phone twice. The guy that greeted me (I never got his name) was real friendly and kind. He was also very efficient. He estimated that the repair should take a hour but took half the time. I got my phone back and it looked brand new. Plus, he really knows about the ins and outs of a phone. I highly recommend this place.
Great job by Jeff! Was able to replace a battery in July on a Nexus 6p and just recently fixed a short caused by the fingerprint sensor that caused the phone to become a brick. Each time had it back to me on my way home from work and saved me the expense and headache of buying a new phone. I recommend at least giving him a call!
My phone fell from a rollercoaster at Cedar Point, totally shattered. Joe and Jeff were able to completely replace the front and back glass as well as the cameras and Face ID to the point that it looks like a brand new phone. It only took a few hours!! I highly recommend taking any phone repair issues here!!
All I wanted was a battery replacement. I was told it may take an hour. When I returned, the replacement job was botched and severed my phones display cable. As a result, I was without my phone for over a week. A loaner phone was provided - but I had to activate that phone at cost to me and at a loss of my contacts (because it was supposed to be a day or two and I dont want my information on a loaner phone.) While I paid no additional cost for the battery (besides the deposit) and the severed display cable, I DID have to activate the loaner phone at my cost. For something that was supposed to be quick and cheap - it was not. While they were apologetic, I was less than pleased with this situation and regretted using them.
Came in on Sunday and saw Jeff needed my camera lens fixed. (Everywhere I’ve checked they wanted $50-$80) JEFF DID NOT CHARGE ME ANYTHING... I’m a business man and I understand that in order for him to stay open so he’s there next time I need him he has to charge something but he did not. I recommend everyone go see Jeff and joe best place around without a doubt. All my family goes and will continue to go here for any of our phone repairs
I recently dropped my clippers on my phone while I was outside doing some weeding and pruning. I have a brand new LGQ7+ which has been by far my favorite phone Ive ever had. I was so bummed thinking it would cost a fortune. There is a phone repair shop locally where I live in Commerce Township and they wanted to charge me 63$ more then Metro Detroit Phone Repair!It was definetly worth the drive. Jeff was very professional and helpful and was more then happy to fix my screen. He had it looking brand new as if it never happened after it looked like it tumbled through a dryer a time or two and/or been ran over by a truck 😆 Great service, great prices and honesty. Cant beat it. Thank you again Metro Detroit Phone Repair 📱
Great experience - fairly priced. I wasnt sure Id be able to find anyone locally able to repair the back glass of my iPhoneX at a reasonable price but it turns out theyre just around the corner from me. I would definitely recommend visiting them for repairs on electronics.
I had a very shattered screen on my iPhone 7, but not until I came in to Metro Detroit Phone Repair on Canton Center. My good man Jeff fixed replaced the screen with an OEM piece in 18 minutes exactly and I was on my way. Fairly good in prices too for what you get, for warrenties that come along, as well as supporting Military discounts!! 11/10 will come back if need be! 11/10 will recommend to anyone!
Absolutely, fabulous I took my wifes phone in to get a new battery and in the process of removing the back the screen broke, so the technician stated that since it broke in his possession he would install a new screen for no cost. How nice in todays world to have an honorable reputable place of business. Thanks!
My brand new samsung galaxy s10e was saved by the folks at Metro Detroit phone repair!!! After about a week of having the phone I dropped it and the screen shattered. The screen was able to be totally replaced and good as new after only a couple days of just waiting for the part to come in. Im so happy with the great job that was done!!!
This place is awesome Jeff went above and beyond in helping me out to fix my screen. Their prices were super low, and they have the newest and best equipment to fix your phone. The customer care was amazing, and they acted as if the phone they were fixing was theirs. I would strongly recommend coming here.
In town for Orlando, freaking out about my phone screen cracked and malfunctioning. Came into Metro Detroit Phone Repair with my iphone 7. Jeff was so nice and made the process stressfree. It was pleasantly comforting. It was a walk-in around rush hour. I was told I would be waiting 45 minutes. It ended up being only 15! My phone is good as new and the replacement OEM screen is vivid and actually works better than my old replacement screen.Thanks Jeff!
So he is literally amazing! He took my surface pro 3 and ordered the part. He didn’t even charge me until he knew he could fix it and had the lowest price out of 7 places that I called. I would refer him any day!!! Literally amazing and so laid back! Def my new favorite repair guy!!
I had talked to Jeff before coming up to his store to get my LG Stylo 4 charger repaired. After coming in and handing my phone over, Jeff came back within seconds and had my phone repaired. It was just a minor fix (plastic stuck in the charging port at the base) which he didnt charge me for. Jeff runs his business like a true professional and wont play games with you, he is honest and takes care of his customers. I highly recommend this business and will be sending anyone I know who needs phone repairs out his way!
I had my iPhone XR screen replaced here a few months ago. It came out nicely, but as time went on I encountered problems. Dust began to accumulate underneath the screen in front of the front camera, causing pictures to come out blurry. I came back to Metro Detroit Phone Repair and told them about my issue. They said, no problem and cleaned the dust out no questions asked for free. I thought that was great. But it kept happening. Over and over within two weeks of each cleaning the dust would come back. This did not happen before I had my screen replaced, even when it was cracked. They offer no long term solutions to me other than come back next time this happens. Well, today I came in for my routine dust cleaning. The employee said I need to leave it with him as he has other things to do before he gets to my phone. No problem, I just go shopping and grab coffee. When I came back he told me he has Good news and bad news. The good news was that he broke my screen in the process but replaced it free of charge. I was not reimbursed for my screen protector that was on it. The only reason why I am giving the second star is because the staff is generally good willed and ready to help. My problem is that I shelled out a decent amount of money for them to provide me with a service, and ended up wasting my time. I should not have to take time out of my life to keep coming back and putting bandaids on their shotty work. In the future I will go somewhere else and advise others to do the same.EDIT: A reply to the owners response. My issue is that before I had my screen replaced at your store, I never had any dust collecting on the camera lens. After I had it replaced, the problem started. What defective part are you referring to? And if there was a defective part causing the dust, it was NOT replaced seeing as the issue continued to reoccur every two weeks. As for my visit today I do not see how my problem was fixed. I walked in with my phone that had a screen protector on it (which caused no problem the other 5 times I had the dust removed) and walked out with a phone with a new screen (that it did not need until your technician broke it while trying to clean the dust) and no screen protector. It seems as though you do not see the issue here. Hopefully I was able to reiterate it more clearly so that you can see my problem.
My wife dropped her iPhone for the first time in over six years and broke the screen Scott was able to replace the screen in record time he also took care of her on a otter case which he did not try to press on us. Very good service and you now have a customer for life. I will be telling everyone about you guys.
I would never go anywhere else for my phone repair needs!! They are so considerate, and pocket friendly !! Every time I’ve gotten a repair done, it’s done in a timely manner, and they always make sure to take care of everything that’s best for your device!!! Highly recommend!!
Went in there 08/25/2018. My iPhone 8 speaker was not loud.Jeff was kind enough to check out my phone. He cleaned it within seconds and the iPhone speaker was loud again! He did not try to rip me off .I will go to Jeff for any of my phone issues he is a honest man. 5/5 and he was very friendly and the environment was calm .
Absolutely great customer service. Walked in with a shattered phone screen and I was out the door within 20 minutes with a perfect screen. Every where else I called said at least a 1-2hr wait time and they were charging an arm and a leg. Need less to say, I found my go to for phone repairs.
Fast, honest, fair prices. Camera not working on my Samsung S7. Expected to need a new camera. Jeff said camera was somehow unplugged from motherboard. Paid $30 service charge only. Could have sold me a new camera, and I wouldnt have known any different. He did the repair within 1 hour. Cant recommend them enough.
I am so happy with my experience here. I was switching phones from a broken Galaxy Note 5 to Samsung Note 7 ( my husbands old phone). We had a lot of trouble moving everything to the new phone and spent several hours at ATT where finally we got the Internet service to work ( hooray for ATT tech and salesperson here! ) However, no one could get my mms pictures to download, despite valiant ( and long) attempts by ATT personnel. I was ready to give up and buy a new phone. I made one last stop here, and wow! , am I glad I did! The very nice and personable young man who waited on us said he thought he might be able to fix it. Within 20 min we were out the door with everything working perfectly. The charge? No charge! He said it just involved changing an APN setting, so no charge! What a pleasure doing business here. I highly reccomend this shop to anyone with phone issues. They are friendly, honest and very professional.
Unfair. Was sold a defective screen that I immediately wanted to return. However the store shut down due to the pandemic, therefore causing a delay for any type of in store returns. Actually for the majority of the time if you called, you would get a voicemail saying that they were unavailable because of covid-19. Once they finally reopened, the clerk wouldnt honor my return because the screen was not pristined, unblemished or like factory new after 1 month of MINOR wear. The wear was negligible at best. Its was not any cracks, chips, or scratches. If this company really expected people to keep your every day phone factory new, then why would a phone repair store exist? The only solution was to pay for another iPhone XR screen. I WOULD NOT RECOMMEND THAT YOU DO BUSINESS WITH THIS COMPANY!
Half star, I would HIGHLY NOT recommend this place to anyone, and I did read through the past reviews and found one similar case to mine, also with a negative review. but I brought in a phone that was not cracked at all but the display would not come on. It first started with just a discolored line going across the screen but then the whole display went out and was black screened. So I brought my phone in here to be repaired and a new screen was put on and I could see everything but then the screen responded for only a few seconds after i left the store then it wouldnt detect touch response and I could only see what the phone was displaying so I went right back in...already kinda fishy that he didnt notice himself because I gave him the password to my phone so he could check to see if there was anything else wrong with the phone...which then he never mentioned to me again if he had found anything or didnt. So right then and there, I kindly asked for a refund and was even still trying to pay a labor fee of 50 dollars and I was only gonna get my phone back as a shell without a screen because he was gonna have to fish through the garbage which should have been kept anyways to get my old screen back which is what I should have opted to do given the ultimate result because I would have at the very least only been out $50 then we nearly argued and bartered back and forth at the very least until I finally and hesitantly agreed to let him put another screen on that I came and picked up the next day...and so at the time I pick up the phone, it appears to be working alright but still acting buggy to touch response a little bit for a little while only to find that the next day during a hot day outside, im using my phone and the screen display goes out while its in my hand and im using it, then I notice a crack starting in the screen which I could only see because of glare from the sun or else I probably wouldnt even have noticed it for a little while...then I bring it in the next day to try and use my warranty and now the guys claiming that this is physical damage so its not covered by warranty and odd thing is I havent dropped it and you cant even feel the crack on the screen, you can only see it in the light.So ultimately, I still have a broken phone which is now even more broken than what I started with...because now there is a crack also where there wasnt before along with the display being out so its safe to say I would have been best off not even bringing it at all...I should have never brought it in to be repaired in the first place, and I definitely should have never let him try to repair it a 2nd time because he fixed it only long enough to break even more than it was originally and become a problem that hes not liable forI would have been best off not even bringing it in for a repair because I let him do 1 repair where i walked out and right back in because it was still broken...then because i got so much resistance about getting a PARTIAL refund, i let him try again which was a mistake on my part and he got the display to work long enough for my LCD to crack versus the screen because ones physical damage and the other isnt so now he wont honor the warranty at all and now has the audacity to say the best thing he said he can offer me is a discounted repair...which leads me to believe he can fix it and hes just trying to leech more money...it sounds like something more fair to me would have been paying for diagnosis to find what is wrong with it, and go from there for the cost. but now I feel ripped off because thats implying that the phones screen isnt even damaged and that is the only thing he replaced. he should have never replaced the screen to begin with since it wasnt even broke and maybe just taken it off to see if anything else was broken like the LCD for example which he claims is whats broken now and not the screen and also the reason i cant use the warranty on my phone. been trying to post this since june and it wont stick so ill keep trying to save other peoples money from this place.
Awesome business. I’ve been here a few times and they’re very knowledgeable, with reasonable prices. Most recently I was having issues getting a consistent charge on my phone. Brought it in and it just needed some cleaning. Took 2 minutes and they didn’t even charge me. I’d recommend this store to anyone.
This was my first time using Metro Detroit Phone repair and I was extremely pleased with the timeliness and quality of the repair. My iPhone 6 plus glass was shattered and my LCD was damaged - they were both replaced and as good as new in 15 minutes while I waited! I also got a great deal on a gently used case, which was fantastic!
I visited Jeff at Metro Detroit Phone Repair in Canton, on 8-27-18. I had cracked my screen on my Samsung Galaxy S9 plus a few days prior and needed to have it replaced. Jeff was very knowledgable and pleasant to deal with. He ordered my parts straight from the factory, and once they came in a couple days later, he had it fixed in under an hour, and my phone was back to looking beautiful and brand new. The price was right also.I would dedinently recommend Metro Detroit Phone Repair in Canton
I had the yellow triangle on my phone when trying to charge. I was pretty sure I had damaged my charging port. I took it into the shop and he cleaned out the charging port and that did the trick. I appreciated him not trying to sell me on a repair that I didnt need. He didnt charge for the quick clean out and serviced it immediately. When I do need a repair I will bring it here for sure!
My Samsung Galaxy S6 would not boot up correctly. It would stop on the carrier logo screen and turn off. I called this place and Jeff explained that it sounded like a battery issue. He was right. My battery wire was frayed so he replaced it with a new one. Now my phone is booting up correctly and working great now! The service was amazing and affordable. Plus it only took about a half hour to get fixed! I definitely recommend going here if you have any issues with your phone.
Good friendly people. Jeff who owns the place is extremely friendly and is very helpful and will easily give you his best advice even if it means pointing you away from his business. He just wants you to have the best work done possible for a reasonable price. Dont hesitate to come here.
My i phone screen was cracked. I took it to the Gratiot location. The screen needed was not in stock. John told me it was expected in that day and he would call me. He called me as he said he would. He repaired it while I waited and hooked me up with a screen protector and a case. I highly recommend for all your phone, ipad and etc. needs 👍👍
I love honesty.I have a Samsung Galaxy S8. I was having trouble plugging my charger cord into the port. I purchased a new charger thinking that THAT was the issue. It still wouldnt plug in correctly. So I purchased a wireless charger in the mean time but still wanted it fixed because I like to transfer photos from my digital camera to my phone. I took it to my nearby phone providing service and they inspected it and recommended that I ship it to Samsung for charger port repair. I called a few places for quotes. I still have warranty for my device through Samsung but I was persuaded not to do so because of the bad reviews for Samsungs repair service. This place had the most reasonable and affordable offer. I went in to make a deposit for a new part. I love that they offer to do a deposit especially when money is tight in the moment. When my shipment came in, Jeff called me. Shipping was quite fast. (Took only a few days)So, I dropped my phone off and was heading out and about 5 minutes later Jeff called me back. He found that there was a tiny piece of gunk stuck in the port and he removed it and it worked!!! It was quite funny actually!! He refunded my deposit but I felt I need to give him some sort of payment just for the time. He couldve lied to me and said he put a new port in and charge me for what he quoted when it was only very minor. I really respect his honesty and it made my day. It doesnt get any better than that. Thank you so much Jeff!!!!! I wish you well for future business and you are my, Number one phone repair man! If you need a repair I really recommend this place!!! Thanks again!!
This place is legit. Could not be more pleased! The reviews on Google looked reliable and yep. My Samsung S8 was rendered useless by my dog.. White screen and shattered. Brought it in, they made it like new while I waited. Other shops wanted it overnight. Im back here for any phone repair needs!
I dropped my phone today, completely shattered my screen. Gave Metro Detroit Phone repair a call and not only did they have he best price amongst other phone repairs but they offered the same high standard of product giving me the choice of a aftermarket glass screen or an OEM. I chose the OEM. Replacing it was extremely quick only took 15 minutes now my phone looks and works like new again. HUGE shoutout to my guy Jeff for making it happen at he Canton location. ALSO got a free tempered glass privacy screen protector for free just for filling out a review. Insane. Thanks Jeff
I have used Metro Detroit Phone Repair twice to fix my Moto Z Play after dropping it and breaking the screen. Fast, honest and very reasonable. I would definitely recommend them for phone repair or accessories. I would also recommend not dropping your phone! But... if you do and you break it, I would go here first.
This place is great, I dropped my phone and the LCD lights were all messed up in February and they fixed it in less than an hour for a reasonable price, then just this week something happened to it and the bottom portion of my screen was not working and I took it in and they fixed it free of charge and were so helpful!!! Thank you for everything canton phone repair
Went to get my sons IPAD screen replaced. The service was fast but, less than two weeks later the screen cracked again. I called and was told to come in and he would help make it right! It wasn’t free to replace again but.... he did make it right!!!! It was fast and great service!!!! Thank you so much!!!! My son was so excited to have his iPad working again!!!!
Got amazing service! I have a nexus X5 phone from google FI. I didnt realize this, but most places dont fix them. I walked into the store and explained the problem. The guy immediately knew what was wrong with it. But sadly. Not able to replace the motherboard. I have a lot of respect for this place.
I wouldn’t suggest having your device service by this 3rd party vendor. I had my daughters iphone screen replaced here. Approximately three weeks later the home button stop working. I took the device to the vendor where it was purchased. They showed me where the screen wasnt properly seal after being replaced allowing condensation to enter the device causing a short circuit condition.I returned back to ”Phone Repair” with my findings. The technician admitted that they couldn’t properly sealed my iphone and was indignant that moisture couldn’t enter the device through the faulty seal causing the short condition of the home button. He refused to honor their work. Patronized at your own risk!
I checked out several places to repair a Samsung tablet. They provided the most reasonable estimate, quickest repair time, and were by far the friendliest of all the places. And when the repair was less expensive than estimated they let me know right away and didnt try to take advantage of the easier fix.
I cannot say enough how helpful, friendly and knowledgeable he is! He tries to make sure you are getting the right product, will let you know if it is repairable or better to replace and does not try to sell you things you do not need!I have and will continue to recommend this amazing business to friends and family. Heck, Ill even recommend to strangers!
I called around to fix my battered iPhone. Then decided to go to the Canton, Michigan branch merely based on Jeff’s response to the call. Braced myself & didn’t know what to expect.This has been a most pleasant customer service encounter that I experienced in looong time. Not only Jeff exceeded expectations, but he also sincerely apologized for a glitch that happened to my phone & took full responsibility to make it right “irrespective of the cost.” He gained an advocate. [BTW I had never seen Jeff before. As a retired sr. executive, my judgment of people has proven to be a blessing and solid through the years.]
I went into Metro Detroit Phone Repair Canton to get my iphone 6s screen repaired. I was greeted by Jeff, who couldnt have been more helpful. He walked me through all the options and told me what he would do if this were his phone. Twenty minutes later I left with my phone screen in good-as-new condition. Jeff even went as far as to clean my Otterbox and phone. I would recommend Metro Detroit Phone Repair Canton to anyone with a damaged iphone or other cellular device.
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4.8 (199 comments)
Review №1
2022-03-06The team was able to get a new screen for my Moto Ace, which is hard to find. The first case they ordered was flawed (from the manufacturer). They re-ordered and took care of everything. A different shop may have just installed the flawed screen and sent me on my way. I appreciated their knowledge and professional approach. I would definitely recommend Metro Phone Repair in Canton to anyone in need of help.
Review №2
2022-01-29I had dropped my Iphone 11 and cracked the screen. A T-mobile guy had told me great things about this place and how they would fix just about any problem. So i called up the place and Jeff answered the phone. He told me it would only take a half an hour to replace the screen. Ha It took my man guy 15-20 mins and he fixed my charging port along with my screen...Wow He didnt even charge for it. This place is amazing!! Super friendly and out standing repair work. Thank you Guys
Review №3
2021-12-07Terrible service, replaced my phone with an off brand screen an now the screen doesn’t work as it used to before i brought it to this place. not as responsive as it once was, nothing about this phone is what it used to be! do not go here if you enjoy having a perfectly good phone, even if its broken.. go somewhere else other than here.
Review №4
2022-07-05My iPhone screen was broken very badly and it also needed a new screen protector. A new screen and a screen protector were both put on perfectly - it looks like I have a brand new iPhone. Great work - very professional - highly recommend this business✨
Review №5
2022-07-09He replaced my broken screen on my iPhone at a fair price the next day my camera wasn’t working so he said to bring it right in. No charge. Such a nice pleasant man.
Review №6
2021-12-07I’ve been to a couple other tech repair places in the area but none compare to Metro Detroit Phone Repair. I was very impressed by the affordability and durability of their OEM screen replacements. I have referred both my brother and father to their services. We are very happy with the consistency and quality in every repair we’ve gotten done with them. The service is timely and dependable. I was told that my screen repair would be ready for pick up 30 minutes from when I dropped it off and when I came back my device was waiting for me. The staff is very professional and informative. This is the place I know I can rely on for all my tech repair needs.
Review №7
2022-04-19Fast and friendly service at a fair price. Highly recommend them for your phone repair needs.
Review №8
2022-05-03Wonderful advice and very cost-effective. Love my Case on my Samsung galaxy note 20 ultra.
Review №9
2021-07-23So this is a bit of a long story but here it goes;I called these guys about a screen replacement after dropping my phone while working on a ladder and unfortunately the phone landed perfectly flat, shattering it. They were very straightforward with the price for a replacement and with the exact differences between the replacement screen and the original as well as the different levels. Having done this repair myself several times before combined with wanting to select the exact model and type of screen replacement (not something I would recommend if you dont know what you are doing) I decided to order a screen and replace it myself. However, as I dont do this for a living I didnt have the tool necessary to enable the true tone functionality which, although I thought at first I could live without, really started bothering me after a few days. Having called around this was the ONLY place locally that said they had this tool and could do it so I decided to stop by the store and see if they could help me. Went I went to the store they were both quick to agree to do it and for a very reasonable price. Considering this is not a standard request (and that apple would have laughed me out of the store, assuming the supposed genius even could understand what I was talking about), I was very impressed.TLDR; As someone with over a decade in the computer industry and a degree in computer science, I can tell who knows their stuff and who doesnt. These guys both know what they are doing and are very nice and happy to help.Not only will I be back; which between working as a contractor, and using the phone constantly, Im sure its only a matter of time before I drop it again; I will also be recommending them to my friends, neighbors, and customers, especially since not only is their service excellent but their prices are quite reasonable as well.
Review №10
2021-05-05My wife spilled some water on her iPhone and the screen went completely black. I called this location and the gentlemen was very friendly and helpful on what he thought was the issue. I dropped the phone off soon after, and it was repaired within the hour. Amazing service fast, and the gentlemen was very friendly and kind throughout the whole process. Would definitely recommend this location to anyone who needs a phone repair.