Michael Kors Outlet in Auburn Hills
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Auburn Hills, Oakland County, Michigan, US
Site: https://locations.michaelkors.co...
- Monday:11AM–7:15PM
- Tuesday:11AM–7:15PM
- Wednesday:11AM–7:15PM
- Thursday:11AM–7:15PM
- Friday:11AM–8:15PM
- Saturday:11AM–8:15PM
- Sunday:11AM–6PM
Michael Kors Outlet in other cities:
I love this store . we go in every time.sorry i never have enough money to buy . but still come and look. Prices are very good
Alexis assisted my mother and I. She did a great job. She responded well to the situation and we walked out very satisfied. Her customer service is appreciated, shes respectful, very kind and I will be back to buy more. Also she gave us space to see what we like then stepped in at the perfect timing. I liked that she wasnt breathing down my neck the entire time. I love this brand because my purse held up and is still going strong after 2 years. The quality is worth the money. Thank you for making my experience grand.
Ashley was wonderful..Shes my new little stepsister
Nice outlet, most of items are on sale price and good verity.
I have a strong feeling that they sell counterfeits. See attached photo and pay attention to the sloppy merged letters on the right wallet. That is unacceptable for MK genuine items.
Summer was amazingly awesome. She was super nice and informative of the products!! Thanks, Summer!!
My spot always helpful and always great sales.
The male tall Arabic manager followed me in my husband around the entire store as if we were criminals. I feel as if he racially profiled me and he went on and said something inappropriate in Arabic to another associate assuming I don’t speak it which i don’t but my husband does. Be careful going into this store especially if you are of color he treats you like you are the bottom of his shoe and should be in jail somewhere.
Best MK store i visited! last month i went to check on shoes but they dont have my size the Middle Eastern tall manager took my phone number and he called me when he received the size great service10/10!!i appreciate that they still remembered me and made my day!!best experience!!Thank you!
The store was a good experience everyone in the store helps. Good shopping experience!
Lots of products to choose from. Not sure when they determine when they give better sales prices.
I went to this store with an employee of another location today. The store manager, Nidal, was clearly discriminating against the employee. I’ve been with her when she used her discount before with ZERO issues at all. Nidal called her store and district manager trying to discredit her employment with the company. Once that plan failed, he tried to refuse to let her use the discount, saying that “the policy states it’s only for immediate family, no cousins.” When eventhe corporate website clearly says “Merchandise discount for family and friends” for literally anyone with access to the internet to see. All of this was done in front of a store full of people, which was humiliating for her and awkward as all hell for me to watch. Long story - short, the manager of this store doesn’t seem to respect certain people of color, or someone spit in his Starbucks this morning. Either way, I would definitely recommend going to different, more respectful Michael Kors location.
I went in this past Saturday and when I walked in, no one greeted me and let me know of the Holiday specials...I did hear them telling other customers walk in after me. I was annoyed and after about 10 minutes or so a wonderful sales girl named Paige came out from the back, greeted me and gave me the best customer service, she even took my number so that she could call me when other promos or new collections of shoes came out. Kudos to Paige !!!!
To over price for a guy like me but the ppl kool
Very nice store and good deals
Amazing staff! Always so helpful! They’re happy to come up to you and show you what you’re looking for, but they also give you space to explore and browse.
Next time you pay a visit to store, just observe the behavior and attitude of Manager and other staff.My friends use to love the brand MK, but after horrid experiences of this branch they have stopped shopping and promoting this brand.I hope someone is taking cognizance of this location.
Store is well managed and organized. Staff are very nice and helpful. Nidal is amazing! I enjoy shopping in this location.
A HORRID experience. The Manager, Nadal, is extremely rude, arrogant and speaks in a mocking tone. The other employees kind of just stare in a rude way as well. I drove an hour to get to this store and apply a gift card to a purchase I have already made. The girl at the register was about to do it, but needed manager approval and Nadal was NOT ready to do this and argued. I was not asking to get a discount or anything, simply to apply a gift card to my previous purchase. He mocked and laughed at us then continued to say that if other stores would honor this policy, he would give us this bag for free. It became a back and forth argument and when I realized this was not going anywhere I decided to walk away and take a different approach. I have worked in retail and we have ALWAYS honored this policy. Extremely disappointed and upset by this.
Excellent service! I went during the semi-annual sale. The staff wanted to ensure that each guest was able to “shop comfortably” so they had a line outside the store and waited for customers to exit before sending in more.Kind and thoughtful gesture being that the store is only a few hundred square feet.
Natalie Was AMAZING so helpful. Went to back room many times for my requests as I needed multiples of bling gloves and scarfs to match!! She literally was by my side throughout my shopping for my employees! Natalie I cannot thank you enough for ALL your help!! Merry Christmas beautiful 🎄Very CLEAN and organized store, Checkout was perfect along with manager helping with a paper receipt jam.. took a few minutes for him to fix it as he apologized repeatedly - which wasn’t a big deal. I will be back and will let others know how amazing MICHAEL KORS store is! I traveled a long distance and was EXTREMELY A HAPPY CUSTOMER 🥰
Great products and variety available.
My wife love the brand , every time I come across , I have to buy her something .
Excellent crew, that gentleman saved me when i forgot the wifes birthday and i didnt know what to get. he gave me the right advice and i got the right gift and Im still married
I have shopped atleast 6 bags this holiday season here and was about to write a positive review about their deals until yesterday when we went there to buy 1 bag for my friend.My friend liked a bag which had a price of $348 and had 70% off on that. But after billing we saw that we were given 70% off on $398 which was $50 more than the tagged value. When we asked the manager about this she told us that they forgot to remove the price tag which they were doing for all of the bags in store and for the holiday discounts are only given at the increased prices and she was.Finally after we decided to return the bag the manager agreed to give at the actual price instead of reduced.So guys watchout the deals carefully.
I’ll take my money somewhere else !!!Walked in there wanted to try on something. All the employees walked right passed me without asking if I needed help with anything . They were too busy talking amongst themselves . I walked up to the counter to address that I needed help . She said that they were short handed I said that’s not it . The issue was everyone who walked in got greeted and asked if they needed anything but I was there obviously looking for some assistance. Not sure what that was about but I left . I won’t go in there anymore .
The collection doesnt change in here . Same old watch collection .
My favorite place to shop every time I visit the Great Lakes mall .. very kind and welcoming the staff and manager are so helpful and nice 👍 thank u so much
Sure the bags were cute, but when I went with my mom they treated us really horribly. Whether it was because of race or because we looked like we couldnt afford it, I dont know. They didnt say hi to us when we entered or gave us the discount slip even though they gave it to others and treated them very well with greetings. Definetly will never be visiting again and will be telling my friends about this horrible experience.
Finally made it in to get my pursed looked at. Im missing a stud😢 I was helped by Jen. She was very polite and helpful. I walked away very pleased with the service. I will definitely be back!
Best MK store I visited so far.I had great experience,the service is great and everyone so helpful.I will definitely visit aging.
The sales associate who helped us was very helpful, and offered multiple options for our consideration before we purchased
I just want to say how dissatisfied i am by this place! Everyone keeps talking about how judging people is wrong and no one should judge a book by its cover but this place does exactly that! My husband went to this location to buy a christmas gift for me. We share everything and my husband shared this story with me! I will never visit this location EVER. We may not look like we have money but hunny let me tell you we do! They treated my husband like a low life and unwelcomed him here! Consistently making comments about payment and if he could actually afford that item also followed him and my child around like they were about to make off with items! First rule of customer service is NEVER make the customer feel unwelcomed! I will be contacting cuatomer service as soon as the holiday is over. My sister also had the same experience in this location and she planned on buying plenty of things! I hope they understand how much money they r losing just by simpling judging someone by how they look! Maybe you guys should re think the people who work here!!!
Grear customer service The manager Nedal help me out to find anvercory gift was exactly what im looking for.10/10 great service!
There’s not lots of selection, it’s a small branch , but it’s ok
Love it here.. best workers here....
I walked in to ask if Nine West was still in the mall then asked if they had any shoes. I wish I could remember the employees name, but she could not have been nicer. She told me the Howell location has shoes and empathized with my frustration trying to replace my favorite heels. (Which are not Michael Kors)She also explained outlet vs regular store models. Apparently, outlet shops sell different seasonal items, not older seasons or left over inventory.She also said their outlet store is around 40% less then their regular stores.She could have answered my question and moved on, but didnt. She made me feel comfortable and welcomed even though I didnt buy anything. Lets hope the Howell location has just as amazing staff since I live much closer to that location.
Service was awesome and prices were really good. Liz took great care of me and my daughter. Left happy and my daughter super excited with her new purse!
The deals in here amazing
Michael kors is one of my favorite places to shop; however, the manager Jennifer has the worst people skills I have ever encountered. Perhaps, she was having a rough day, but her rude attitude killed my experience. Other than that, the rest of the staff is helpful
We stan Michael Kors in this household. After acquiring not only Jimmy Choo, but my favorite brand, Versace, Michael has just gotten more revolutionary with his designs. GLC location knows good Kors service. Helpful and friendly staff make this a #VIPExperience
Was there doing christmas shopping. You could make it less obvious when you think someone might be stealing. I cant help that my wife takes FOREVER to decide on ONE THING. I saw how when we went back to the doorway (where a purse was located) the manager almost ran over everyone to come ask us if we were ok. Ive been in retail before and your loss prevention tactics are rude and unethical. Oh...and we still bought a bag. Im sorry. I cant wear my business professional, work attire at all times...
Great selection of handbags and wallets. Decent prices. Very clean and bright atmosphere.
I needed a Michael Kors Lifestyle store so I could exchange a gift and they have an amazing selection.
Always friendly, they were so nice about masks and gave you sanitizer on your way in and out. Sunglasses for like half off ..got the cutest pair!!
Was there Saturday April 6. Dave (a manager on the floor I believe) was great - very helpful and not pushy. Thanks for your help! Would make me want to come back to this store.
Loved the collection always.
The staff is very attentive and if they dont have something they will take your name and number so when/if they get it they can contact you.
Great deal on purses. I bought 3 of them. Not for me silly folks but for my family. Lol
I came here during the pandemic and my experience was okay. I got what I wanted at a great deal.
I love the quality of the purses and the employees were very helpful.
Very friendly shopping experience. They were very nice and knowledgeable. 10 out 10.
My favorite store, beautiful organized, the store manager, the team, all are nice, friendly, and so helpful
Love. Love . Its a great to go there. Good prices. They have sales too. You can call first to find out.
Great sales! Salesladies were very friendly, polite & helpful. I would recommend this store to every lady I know. ☺
Customer service is excellent. Love when they have a good sale
Love it. Great prices. Was able to get a MK purse for only 70. Staff very friendly and helpful.
Needs new management, racial profiling from who I believe is Nidal(unclear of the spelling, sounding the name out).
Amazing service and staff nidal was very helpful
Love it here. Come shop here the whole staff is wonderfulAsk for Kristen
Prices are good, but be advised; this store has the lower quality merchandise, not the high end stuff, usually.
Excellent service, patient and all 3 employees today were happy to help me.
AMAZING STAFF, always so helpful!! Great service 🤩🤩🤩
My girlfriend find a nice purse and wallet for a good deal. The worker was kind of to friendly
Check your bag before u leave the store They put the wrong purse in my bag.Did not notice until I got home.They did not return my call.When i drove back 2 the store they ki d of gave me a hard time.
Amazing
Purchased multiple items from here and theyve always treated me with respect and took care of me right away and helped find the right items.
Always leave out with something. Love it.
Love the store, the employees and all the deals and discounts!!
Good collection and very helpful, smiling sales girls 😁
Great deals right now
Very good customer service
The prices were amazing
Overall Great experience!!!
Great prices & service!!!
Perfect Customer Service.
Great purses for great prices
Variety of purses and accessories to chose from.
Always leave hand or even arms full of bag!
Excellent products and superior service
Great service!!
My favorite brand name maker
Great
Excellent prices and variety
Didnt find anything I liked
Great selection and prices
Friendly and attentive staff!
Good bags and colors
LOVE LOVE THIS STORE❤❤❤
I LOVE Michael Kors things
Hottest girlfriend ever!
My wife favorite places
No husband seating
No gift boxes
Awsome
Loved shopping here!!
Great sales
Awesome sales!!!
Loved everything
Great prices
Great!
Great Deals
The was friendly
Great
What a collection!
Good sales
Expensive
Eh
Helpful staff
Excellent prices and offers and the best thing is the wonderful attention of its staff, especially Ms. Maria
The staff are insanely friendly.
Excellent service 👏👌
Very nice bags and purses
Selsman is very understanding and cheerful, but his discounts are still expensive
Cheap, fashionable
Good offers
I love bags
Excellent
Excellent deals and excellent cervisioI went to visit and I loved it
Total reviews rating 4.4
129 Reviews for Michael Kors Outlet 2023:
Review №1
2021-12-11The Michael Kors outlet store was a pleasant experience. The store was kind of on the small side but the employees were very nice and helpful once they actually acknowledged me. I was in the store for 4 whole minutes before anyone bothered to say anything to me. It personally didnt affect me as it gave me time to look around unbothered but as a customer service manager myself, that is unacceptable.They had a selection of purses, bags. luggage, wallets, masks, coats and other items to choose from. My wife was very happy with the luggage set I got for her. Ill be coming back.
Review №2
2022-08-08Love this store. Great for gift giving to your sister, mom, wife or girlfriend! Staff is a bit on your butt as soon as you walk in but the deals and savings are worth it. I have gotten so many great deals for Christmas presents and birthdays. Wallets and clutches. Got a super cute small cross over purse for 70% off retail. If you see something in a color you like, get it bc it might not be there the next time you come in. Found a super cute burnt orange bag but was debating to get it..went back the following week, gone. Got something else instead.
Review №3
2022-06-27Workers follow you around like you about to steal.Sure I love the brand but everytime I go there Im watched like a hawk. I can barely look at items without being interrupted. They hoard the merchandise if you dont hurry up and buy. I couldnt just walk around and hold onto what I comtimplated on buying while trying to match items. Associates were helpful at times but overwhelm you with questions and help like you dont know how to shop.Overall I dont like the experience I have at this location. I like to shop in peace I dont need all that help and dont like to be watch constantly like Im about to steal something. Definitely need some diversity training.
Review №4
2022-06-26Amazing customer service!!! Nibal, Diana, Summer, and Ashley are all super friendly and professional. I’ve been in the store several times and they have all have been nothing but helpful. I had an issue with my purchase and Ashley and Diana went above and beyond to help. Highly highly recommend paying the store a visit 😊
Review №5
2022-08-27By far the best one. Great service!Can never go wrong with a MK bag 💁🏻♀️✨
Review №6
2022-07-17I love coming in here to shop! I’ve been in many times this year with success finding for myself + as gifts . Savannah and Bill have helped me, but everyone here is always so friendly. This is my favorite spot now!!
Review №7
2022-07-06Ladies are extremely pushy and dont let you shop in peace. I felt like I had just walked into Art Van. Also, AFTER purchasing an item and was handed the bagged item and receipt, the store associate THEN informed me it was final sale. There was no signage in the store indicating this was a policy in place... I imagine theyre doing pretty poorly at this point if you cant let someone know BEFORE they purchase, that something is final sale. Not sure if non clearance items are also final sale, so Id check before you buy. Sketchy.
Review №8
2019-03-25I went there to pick up a watch for my wife. I didnt like the customer service much as the employees didnt really entertain me much maybe thinking I wont be buying anything. However, I bought the watch within 5 minutes and my wife loved it. Overall less Choice, but good one in the end. Didnt get a chance to checkout the rest of the store though.
Review №9
2022-04-05I had a wonderful experience visiting this Michael Kors. I went and there were too many items to choose from so I left empty handed but I kept thinking about this one purse in particular. I called the next day and Alexis was able to ship to me and confirm that I had the right purse. She even sent me pictures and showed me it was a crossbody and shoulder bag in one. The process was very easy and I cannot wait to rock my new bag. Thanks Alexis!
Review №10
2022-04-20I was helped by Nidal he’s so amazing!!Thanks you for the great experience!!