Kerbside pickup
Yes
Michaels in Livonia
Categories
Location on the map
Livonia, Wayne County, Michigan, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 734-525-9409
Site: https://locations.michaels.com/m...
Site: https://locations.michaels.com/m...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–7PM
Michaels in other cities:
Comments (199)
Found what I needed to make my project. The prices rung up cheaper than I expected. Loved that part the most!
My first time in several years, patronizing Michaels. I took my granddaughter to get items for an arts & craft project. 6 years old she kept saying Wow this store is awesome. I love this store, I agreed me too.
Always a fun place to visit. Using their custom framing department. Great service.
Only came into this store for a marker and some glue. The associate helping was kinda rude and stand-offish. The store didnt look to good inside. Id probably go to a different Michaels if I wasnt in a rush.
Well organized, plenty of products and most of the time items are in stock.
Employees are helpful and they have a bunch of stuff. Only complaint is I cant seem to leave without spending to much lol
Banfield Livonia is a great place to take your pet. They are very kind.
Great discounts offered on Xmas items. Plus there was a coupon. Can you say Jackpot?!?!?!?! One of my favorite places to get lost in.
This Michaels has absolutely everything.Very well stocked. I seriously wanted to buy everything!! I left there with 3 new craft hobbies. I love this Michaels store!
Always has coupons online. And they allow you to use multiple coupons.Edit: 12/20I think I may have just met the sweetest human in existence. Talynn (Im so sorry if I butchered the spelling) was so sweet and pleasant and helpful.10/10!
They do a fantastic job of finding the lost dad who is the lacks all artistic ability and help make my kids science project look fantastic!!!! Thank you
Love how close to home Michaels location is. They carry all my crafting supplies and then some !
LOVE MICHAELS!!! My happy place where I find new hobbies or buy more yarn than I actually need! Great clean store though!
There still getting in Christmas stuff. 80% off. Clean store well organized, friendly and helpful staff.
Nothing worth anything in there to me. Horrible selection of wedding decorations
Always helpful associates, clean store and deals
Always kept clean and workers are always helpful. Shop had some empty areas today. Probably still getting stock in from the shut downs. If a specialty item, may want to check online to see if it is available in the store. They remodeled a bit, so was fun to track down all my go to areas.
Been here hard to find help, but the people working there were very nice. Need to hire more people.
Placed an order had curbside pickup the service was very slow. I had to call and remind them I was outside waiting.
Very nice store always organized and clean. Always has a nice selection of holiday decor.
Let me grab my online order myself.that was weird but I like that store
I love the selection of whatever your looking for. I use the custom framing dept. mostly but I love the many flowers they sell Ive bought several. I love this place, everyone who works there that Ive encountered have been very nice and helpful.
Store is not well staff. The check out lines are too long and the wait is too long.
Nice store! Clean and organized.
Staff was very friendly and helpful.
Honestly, the place is a mess, everything is marked up so they can mark it back down to normal price and make you think youre saving, customer service is barely existent, and you will never wait less then 15 minutes in the check out line. And I have had frames made here and Hobby Lobby, and Hobby Lobby is faster and priced better.
The store wasnt busy at all. They just didnt have the product I went in there for but the website showed that they had it.
Solid pricing but definitely need your coupons. Very helpful staff.
Big selection of poster frames.. signed up online while in store and said would get 25% off one item coupon.. Got the text for it but at the cashier they said its almost impossible to use that coupon hard to actually get it to take in the computer.. So settled for a standard 20% off.. Was kind of misleading.
Very clean and organized prices not in right places.
Nice bought flowers only 20@%off
They almost always have whatever I need for my projects.
Food good and as always enough for the next day.
HAD NO HELP. WALKED AROUND ABOUT 20 MINUTES B-4 I FOUND SOMEONE... DID EVENTUALLY FINE WHAT I WAS LOOKING FOR..
Love the deals, the lines is what makes it a 4 star
Did not get to Use a coupon for my order .. Store has to many boxes on sales floor.
Rude cashier who would not price check an item that THEY put out without a tag. I just left my own customer service job thats very physicaland was very visibly limping due to arthritis, but she TOLD me go back to the back of the store to grab another instead of having someone on the floor bring one up. Then the other cashier gave me attitude when I asked for a manager, saying she cant control her coworkers actions. The manager didnt give a damn either.... Epic fail, Michaels in Livonia. Next time Ill just go to Joanns across the street.
Missed my UPS delivery so it was delivered here. Didnt know that I was just suppose to go to cashiers. Roamed the store looking for UPS. The cashier who did help me was very friendly, apologized cause it took her few minutes to find my package. Allowed me to check things out, got some ideas for decorating projects.
Clean, bright, and sales associate at the counter was very nice. Always best selection and prices for fabric paint. Gave four stars due to male sales floor associate almost running into me and not saying excuse me....but everyone is not as nice and perceptive of others. My overall experience of the store I will return as always.
This is a great store. My wife is into crafts and art type stuff. Micheals has a lot of everything. And the staff is very helpful. We recently purchased a painting at an art show, and took it to Michaels to have it framed; they did a great job, at a decent price.
Story is well organized. This shopping trip was a little longer in the check out line. They paged for all cashier to registers, only one showed up after 7 minutes. Nevertheless a good store and good experience.
The only problem I had was too many choices 😂
Everything you need for a project is there and special events. Plenty of items near checkout to keep you engaged while waiting in line!!! Staff at the framing center was very helpful.
Its always so busy and there never seems to be enough customer service staff to help you on the floor. The lines seem to move pretty fast once I actually found what I was looking for. However I spent 20 minutes looking for what I needed and I almost left out it frustration. their prices are a little bit more than Joann Fabrics and their coupons arent as good. However they do honor competitor coupons so I do appreciate that. The store is always clean and organized.
Staffing was very nice and happy. They were not hard to find when I needed help. And I love that everytime I go there is a coupon to take some of the price down no matter how low the price is.
I tried to pick up an online order here. When I couldnt figure out where to go, I asked someone who was not very helpful and spoke to me like I was a child. I still ended up having to wait in line at the registers to pick up my order, which took much longer than it should. I dont plan on returning to this store any time soon.
A worker saw that I was a little lost and led me to where I needed to go. Her customer service was exceptional. I was hoping her name was on my receipt so I could mention her by name but no such luck! Great experience shopping there today!
Wonderful store. Plenty of selection. Ive gotten tons of beads from Michaels and a couple other stores. They are great and the staff where nice.
Excellent service by a gentleman as I walked in. He walked me over to the product I needed, glass stones for in a case. I had done on online order and paid. It had to be picked up at the framing counter. No one was there initially but a newer employee was trained on how to help me. My bases were wrapped and packed beautifully.
First time at that location, I was greeted by nice women explain to her what I was doing, she took me rite were I needed to be, very helpful. Yes I would go back when in that area. Also had alot of sales.
This place needs more sales and variety of product. It was redeemable AFTER I found a roll of vinyl in the color I needed. Usually Im turned off from the long checkout lines as soon as I walk in and still giving thisbolace a chance to get what I need and for the 1st time in years I was able to find a little something.
I really enjoy shopping at this Michaels! The past 2 times Ive been there, Ive used the online purchase/pickup in store feature. Its so easy and so convenient! The order fulfillment time is by far the fastest compared to other stores. And the pickup process is super simple! The store itself is very clean and in good shape. They have a stellar inventory and are rarely out of stock of items. I would definitely recommend this store! Its by far the best craft store in that general vicinity!
Frustration comes in that the poor cashier literally tried to ring in the Michaels Reward certificate for 5 minutes before finally calling for assistance.Better training needs to be provided when there are new rollouts like that, especially since apparently this has to be rung in as a gift card and doesnt get stored in your account, which is completely ridiculous, but bot the fault of the store.The cashier was very nice, so it was only a little difficult to not be irritated as my afternoon slipped away in the name of $5 lolDecently stocked for a Sunday afternoon, multiple cashiers open, and other than the reward difficulty, a successful trip.
This location is easily accessible because it is within my neighborhood. The store is generally stocked with crafting supplies. However they are not stock artist quality supplies.One of the biggest drawbacks of this location is the lack of assistance. There is rarely anyone to assist you with questions or merchandise, as there are no employees to be found, except the 1 or 2 cashiers who are busy ringing up the guests purchases.
Staff is like any other store. Some nice. Some rude. Some really know how to help and have crafting experience. Others could less if the place was on fire. Wide variety of supplies. Very over priced. Joanns is so much cheaper and has an even wider variety.
Framing department here is top notch
Was unhappy about my 20%off entire purchase including sale items wouldnt work. I wish I was with a more knowledgeable cashier but the line was really long and the manager had already came to help once so I left feeling cheated.
The store was clean and organized, and there was ample staff present to help assist me!
Fun craft store with all kinds of crafty items. Im not a craft fan, but this store makes me want to be. They have sewing, knitting and crochet supplies. They have paints, color pencils, and all sorts of products for drawing. They have kids crafts, adult fun and lots of great options. Products for the beginner all the way to ones who have been doing it for years.
Im a teacher and this is a great place for us to shop for out classrooms and the children we teach. The teacher discount and coupons via email are icing on the cake!
Great place for arts and craft. They need to have more options on fabric and thread
This store was great. It was clean and I was able to find everything I needed. Couple that with their coupons and you have a shopping delight. Thanks Michaels!
The texts for discounts arent easy to use at checkout, also cost could be lower
Hard to find help and to find what i was looking for. After walking around the store 3 times I finally found a work or to ask about where the candle making supplies where at and she told me where they were. I went there and no wonder I didnt see them theres like a half of a shelf for candle making supplies and waxes. Very long line. But I had a 60% coupon and that kind of made it all better! Staff at the register was wonderful! But I feel the need more registers open. Overall I got plenty of exercise walking through the store so I guess that was a benefit.
Prices and products wasnt in the right places.
My favorite place to get fun stickers and paper. I love browsing through all the craft stuff. Definitely a plus that they accept competitor coupons. I will definitely be visiting again many many times.
Love this store. Lots of great things. Found some great deals in the clearance section.
This place is always crowded and there is never enough space to move around. The aisles are incredibly narrow, dont even bother with a cart. If someone is shopping in that aisle you wont be able to get through. A lot of the items in there are over priced, and can be found cheaper online. There always seems to be a long line at check out with 5 cash registers and 2 people working them at any given time. The only good thing, is that there always seem be coupon you can find online. Probably why everything is marked up so high.
I had the receipt for 6 items but I needed the credit card to return them. So this made it difficult because I did not personally purchase these items but am returning them for my spouse. After attaining the correct card one item that was on the receipt was returned for significantly less. So the items you return needed to be returned and scanned in the same fashion if you purchased 7 items buy one get one free. So Michaels stole money from us because they have a poor POS system.
Staff is helpful and friendly and their selection is pretty decent. Store can feel a little cramped at times but that usually around the holidays.
I have been going to Michaels for 5 years now. I love their other locations. I just moved here and Livonia store manager has been consistently rude and arrogant with me. Im not sure why.From my total bill of $100+ I returned $15 worth something and she treated me like I was begging for money. She explained to me that the paint I bought is cheap and of poor quality ( none of her business which paint I buy) and she doesnt know why Im buying it. It was for kids school project.After few days went there to pick up online order ( placed order online to save time) Saw her at the door spoke with her and told her Im there for pickup. She is the one at pick up counter. She didnt show up for 20 minutes. I could see her walking through the aisles. Aaron bothers guy called her asked her to come. She didnt come. That guy helped me with my order.One of the paint box had gooey paint. Showed her result and how it ruined my painting. She didnt care. Not even sorry. I asked for refund she gave me replacement of different paint than the one I asked for.WILL NOT BE GOING BACK THERE EVER.
Great prices on Easter clearance
Staff was very helpful in assisting me in finding specific items that I was looking for. Checkout line was long, however, additional staff was call to assist
Its just an okay store. Walked around for quite a while, never finding what I needed. Didnt see anyone on the sale floor to ask for help. They have a nice selection of crafts, and such.... just wish they had better customer service.
Thats such BS, you say curbside. I clicked I was on my way, then called when got here, Im on oxygen 24/7. I waited in my car for 30 minutes, tried calling 4 different times and got hung up on! Had to go inside, was told had to wait in long line, I finally seen a worker and asked for help. She was so sweet and helped grab my order that was already paid for. Need help with this MICHAELS , if your going to advertise curb side, then do it
The cashier that checked us out with very friendly. We were in and out of there quickly. They are very organized.
Always a great experience, the team was able to answer all of my questions, and even offer options on how to complete my project s.
I love the sales they have, but their coupons and customer service are a joke. I went in to use a 50% off coupon on Mod Podge and they wouldn’t accept it because “it’s an everyday low price.” Not lower then the dollar store. I also had to wait in like for about 10 mins, at 10am! I couldn’t afford the supply, and couldn’t wait in line for another 10 mins to get a smaller size (Chronic Pain). I asked a girl where the hot glue sticks where and she was annoyed I interrupted her social time with another employee, all while one person was checking people out.So now my craft day is ruined and it’s been well over a year I’ve had time to create.
Great store, they have almost everything you need forArt and craft.Phone coupons are accepted. Friendly workers.
Nice location, good stock, clearance section always has something useful
I wanted to make my aunt a sweater. I found a pattern I liked but someone had ripped a page out of the book. I found an employee and asked if there might be another undamaged book in the back. She apologized and said I would receive a 10% discount off the book at checkout. I was like, cool! I wasnt going to make that pattern anyway. I picked out the yarn and headed for the checkout. When I got to the register I explained what the other employee had told me about getting money off of the damaged patter book. Oh no, Im not going to sell you a book with missing information. You need all of the information to make something. I attempted to explain that I did not and that I had already talked to another employee about the situation. The register worker acted as if I had damaged the book and was trying to rip their store off. First off, train all your employees with the same correct information. Second, I didnt deserve to be treated like that. I dont steal and at 40 Im not about to start. I walked out while she was still ringing up the yarn for the sweater I was going to make out of the book she wouldnt sell me. I will never go back to this location.
Of your in the mood for Christmas crafting get on over to michaels in livonia. Very knowledgeable staff.
I just found out that Michaels is now a FEDEX pick up point.Good to know and very convenient when the actual FEDEX office is busy or closed.
I like this Michaels because I know where everything is at. The store is clean and the lines usually move very fast I like that they have the on sale or promotional or clearance items right when you walk in or sitting outside the door before you come into the store they always accept coupons on your phone.
Only had one cashier at. Losing time so the wait was long. Cramped aisles and flowers are a mess. Small selection of flowers. Could not find staff on floor. Not an average Michaels.
Love what I bought but theres hardly anyone to help when finding certain items. Especially if I dont know the difference between art chalk pastel and oil pastel 🤔
I get all my supplies here.
Great selection as always, customer service is good and helpful locating things.
Horrible customer service.. I placed a curbside order and they told me they will try to get to it in 48 hours.. Then put me on hold for 12 min.. just for me to cancel my order.. Just a joke it should not be the same day. They should of told me and i would of never placed a order.
I have a sport banquet for an elementary school and Michaels had a great sale and clearance options! I was on a tight budget and they got me together! It was a little crowded but such is life!
At the Livonia store right now the manager Ashley is giving all kind of excuses to help me with camp creativity payments. No one in the store is able to tell me whether or not I can register online to pay or pay at the store for the children’s art classes. I just think something is wrong when no one in the store can give you any information and when a manager doesn’t care enough to come and clear up the situation. I won’t be shopping at the store anymore and again Ashley has not come down to say anything to me and no one in the store has any information. I give Ashley a 000 and I get be the employees of the store a 0.
When I walked in I was incredibly overwhelmed because I havent been there in years and it was just so packed with cool stuff. Now if I had the time and the money,I could have made some really amazing stuff, however, I had a budget and a plan. I stayed within the budget and I made some amazing posters for my daughters very last regular season varsity volleyball game, but in the section that had Sports stickers and likes craft things that were sports-related, there was no volleyball related ones so that kind of sucked. It was a little pricier than I would have liked, but I made a really cool poster that was made up of poster board, wood, particle board, fabric, photos, stickers, sparkles, foam, and other stuff I cant even think of--it even had lights! The only problem was, the poster itself ended up costing almost $60! I have a lot left over that I can use for her last winter or spring sports season this senior year. The only reason I didnt give it 5 stars is because every other sport had a lot to work with, but there was only like two spots for volleyball and they were both empty.
Great for kids art supplies.
Very courteous. Helped me find everything I needed. Cashier showed me how to get coupon on line.
Customer service at its best.
Michaels has become my family’s primary crafting stop. Before it was Joann’s which centers on fabric. (My wife is a seamstress.) Bur she’s getting away from it and Michael’s is just better all around for other projects. Last time we were there, one of the other customers in line was complaining about how long it takes to get service. But in my opinion, I don’t think there are many real crafting emergencies. It took about 5-10 to get checked out. And that was with their system crashing because of a power surge while we were getting in line. All-in-all a fine store.
Friendly staff and good selection of items. Great to wander around and see something unique.
I was on my way there and I needed a canvas ASAP! I called ahead and the young lady was very nice (I didnt her name) and I told her the specs I needed and she put it up at the registers for me. I was in and out in less than 10 mins. It even happened to be busy hour where everyone and their mother were there but I only stood in line for about 5 mins or so.
My only complaint is they offer excellent coupons but there are so few full priced items you can actually use them on.
You can always find what you need and use a coupon online!!!! Great weekly sales and custom framing. All of my orders have come back in a timely manner.
I like the wide variety of supplies here. You can usually find what you are looking for. However the coupons are generally a disappointment.The coupon may say 20% off your purchase that is not entirely true. Most items are not eligible for discount as they are considered value.
Love this place! We always get a 40% of coupon to bring us back in the door and their veterans discount help us stretch or crafting dollar. The staff is always helpful
I Love Michaels. You should come out and look around I bet you will Love it too. They have all kind of crafts if you Love to DIY. Their bling and things are very beautiful and reasonably priced, the coupons and senior discounts, are off the chain. Come on out 💞👌🙋
Love the deals. I ended up buying more then what I intended because of the deals. Long lines at check out. But the cashiers were pleasant.
Tried to purchase items with cash, clerk told be they can’t take cash... signs in store said ‘credit/debit RECOMMENDED’ not ONLY taking cards... wasted my time, should have changed the sign & posted it more in the front if store didn’t accept cash so I didn’t waste all my time looking for supplies. Disappointed.
Curbside pick up is terrible. No designated parking spots...yet the app makes you enter a spot number. Had to call in to tell them Im here to get parking instructions.
It was mediocre at best this time; stood outside in the sun, too long, sales person walked away to let someone in and meet with the manager during my checkout time, and the discounts werent geat this time. I was a little disappointed this time around. 😕
Love that there are always coupons to use. Staff is usually pretty helpful. For the most part I find what Im looking for.
KUDOS and many thanks to Abby She is one outstanding emloyee! She went way out of the way to find what I wanted. She is a GREAT employee!! Thans so much!!
Heres one of the nicer Michaels Store. Pleasant staff, clean store and well organized. No problem shopping !!!
Nice location, very clean and friendly staff. Only disappointment was when trying to use a coupon, seemed as though it was an issue and it wasnt accepted. Otherwise I would have gave 5 stars.
Im not a huge arts and crafts enthusiast; however, I do play some table top games. Some of the items at Michaels can be easily used in place of the more expensive, custom choices made by game makers.I stopped in to get divided containers for game pieces. Michaels sells bead containers that fit this need perfectly. They sold some that you can customize your spaces, but I got the ones where all of the openings are fixed. I did need to modify this slightly, but a very sharp knife and patience helped me remove the dividers necessary to fit my pieces into the box. Not bad for $3 boxes!If you arent afraid of a little elbow grease you can save a lot of money by coming here!
Clean, and you can find what you need. You can also order online and pick up in the store. Pick up in store needs to be labeled better had to ask an Associate where pick up was.
I love Michaels! One of my favorite stores for my crafting needs!
The door to this one stuck some in the cold weather. It is a smalker Michaels, but the staff we met were kind and dedicated. You might not find everything here you are looking for, but you can get honest, straightforward helo so you can round out your crafting supplies.
For a long time I favored Michaels over JoAnn fabrics but the service at Michaels is really going down hill as is the organization and cleanliness of the store. I also feel their selection of cake decorating supplies and cross stitch supplies has decreased. Its like the store is filling up with knick knacks and dollar store finds
They had a nice selection of flowers. Great sale. Customer service very poor. Asked for help. Short staffed. Sad!
No floor personnel translates to We dont care! I wouldnt be at all surprised if they close in a year. The few employees werent readily identifiable as they did not wear a uniform. They were hiding in the aisle and not approaching the customer which only leads to rampant theft or people walking out in frustration like me.
I just started making cards. I love this place. I may need to see if there hiring. Just to get all the things Id like to have.People are always friendly!
Only been here a couple times with my daughter and I really liked the place. I will be going much more now after I went alone and really had time to look. They have some great things.
Great selections! Helpful staff! Lines move at a steady pace!
Lindsi is a ray of sunshine. Great customer service.
Nice variety of seasonal and year round craft and home decor needs
Love the deals. I ended up buying more then what I intended because of the deals. Long lines at check out. But the cashiers were pleasent.
Nice, well organized craft store with a little bit of everything for everyone. Free wifi while you browse the aisles and really knowledgeable staff.
Sorry but what a disappointment, boxes everywhere no one working anywhere.
Walked in the store for 30 minutes and could not find anyone to help me. Then waited in line with one cashier and she had a lady who was returning numerous things. After 10 more minutes I put my articles down and left. Aweful
Favorite craft store, always have great deals and coupons available. I do all my artist shopping there. Well organized store
A family member of mine was looking for some flat stones for an aquarium he owns. I think that this store could use a little updating, because it has some older fixtures inside that make it look a little drab. We were not helped by any employees.
I always find what I need and if not the ladies always call other stores for me. But I will say they need new shopping carts because the ones they have make a terrible sound.
Its a Michaels! What else can you say? Overpriced, full of junk. Occasionally go there for some art supplies. You can find decent prices on basic art items (canvasses, paints, brushes) but many thinks overpriced.
Went in to Micheals today for Florals and was pleased with my outcome. I was able to find all the items I set out for and Micheals was running a sale on all spring floral (bonus). This location is always well stocked and the staff is very helpful and friendly. I would recommend this Micheals Craft store to anyone looking for Craft Supplies. Be sure to download their app and take advantage of their coupons. Micheals is sure to present daily specials and lots of bonus deals throughout the week. Always check email and show you coupon at checkout. Happy Shopping to all you Crafters
Sales clearly marked, friendly staff, and no empty shelves.
Had a great amount of things even things Ive never seen in other craft stores
A great store for all my decor updates and art projects. Very good customer service and supplies are always available...when I shop there.
Great. Sales on Xmas things. Great service.
Had everything I needed, and when I got inside I pulled up there site. It was a 40% off coupon on it I was able to use without signing up for the rewards program.
Most Michaels sell fabric. Looked all around store, asked employee, was told down these 2 aisles. No fabric. Just sewing notion. Waste of time.
Had what I needed in stock
Love the kids classes they have going on in store. The ladys that host them are always so nice andhave great patience with my young children!
This Michaels is my go to for getting arts and crafts supplies. They normally have what Im looking for and everything is well organized!
I was able to find some pretty good discounts. The employees were really friendlyThey had everything I wanted. I would go there again
We come here quite often, normally for art supplies. Great little deals and always find what were looking for and a few other things while were at it.
They have things that you cant use the 40 perent coupon on.The employees are not allowed to mention coupons you may not know about like an extra 20 percent on your whole order!!!!
Michaels is my favorite art supply and crafts store. But the check out line area totally needs to be redone. Its always a nightmare and takes way too long.
Never very organized but a good selection. Make sure you walk all over the store for the different clearance sections.
Wasnt bad or great. No one was at register. And when they arrived. Was very dry.
Iam so glad that I went to Michael last week, to pick up a flag shadow box I found out that it was too small so I was able to take it back and get the larger shadow box and the price was great.
First time at this store lots of nice stuff and the staff is very nice
Love their wide range of products but theres absolutely NO ONE to help you with a question
My favorite place in the world💗
It has been a while since Ive visited this store and now I remember why I liked it so much.
Shopping @ Michael was GREAT 👍
Many crafting items for almost every craft and hobby you may be into. The store was clean and the stock was organized
Its impossible to reach anyone at this store by phone! I called 5 times in a row with someone disconnecting the line every time. That is extremely rude in my opinion!!! I just wanted to ask a simple question. Now Im angry! 😠
They have a great selection of crafting products available. Service was friendly and helpful. Store is clean and organized.
Well stocked and organized, and friendly staff.
They have everything as you know.
Great Service...found everything I needed and the Check out agent assisted me with additional discounts I could receive by going to the website.
Didnt find what i wanted, spent some money anyway. Not their fault, I believeve the item I wanted is just hard to find
Once again Michaels came to the rescue I need custom frame for a photo that was very dear to me they satisfied me
Lots of product and great prices. I also had a coupon that the cashier was nice enough to remind me about!!!
Lots of craft and decorative items, paints, glitter, beads...
Not my kind of store, but it got a lot of great craft stuff my wife likes! And I have a friend who works here...
They have great stuff to make expensive looking wreaths, garland and decorative things!
Like all craft stores, a bit overpriced. The cashier was friendly and there was little to no wait to check out.
Always have great deals and the store is always clean❤
Great product selection and sales but the staff is only trained in certain departments. So its hard to get help when you do need it
Prices were ok kinda pricey but friendly & helpful staffers
I went in to look at cross stitch patterns, they didnt have any books or patterns. They do carry Aida cloth and DMC threads.
Love Michaels! And now they have moved things around to add even more fabulous crafting goodies! So excited to go back and explore again!
Customer service is hands down better than the craft store across the street. They will even take competitors coupons or help find one for you.
They didnt have one of the items I was looking for, but its still one of my fave places to shop for baking or craft supplies.
Great place if you know what youre looking for. Im pretty new to this crafting stuff, and walked out frustrated and without most of what I needed. ☹️
Very clean and organized. Employees very helpful and polite.
Well stocked, tons of options to choose from for you crafting desires. Lol. Staff very friendly and helpful.
All your crafty needs. Make sure to check the website. They always have coupons. They will scan the webpage on your phone rather than needing a print out.
Michaels is a very good store for all of your Craft needs. I cant believe how many different things they have there.
I found all the products that I came in looking for.
This store is always clean and pretty affordable. There is ALWAYS a long line at checkout because theres never enough cashiers.
Went for picture frames. They had a huge selection and we had no problem finding what we needed.
I always lose my mind in Michaels which is a good thing for their business but they do need better sales in regards to the jury selection the craft the making
Lots of stuff for craft projects, no complaints, this location is just like any other Michaels.
I have never been in Michaels before or had a picture framed. I was helped by Chris and Ashley they were very friendly and helpful and I had a great experience!
The place is organized and clean. Staff are very friendly and helpful
Store is so clean and neat. I got what I needed with 60% off... Thumbs up for sure.
Great deals, good service
Great store, great staff. Friendly and helpful. Very clean and organized all the time.
Great selection, just wished they allowed you to stack coupons, like their competitor directly accross the street.
Total reviews rating 4.3
199 Reviews for Michaels 2023:
Review №1
2022-06-14Big store with a great selection of the crafts I needed. I was looking for beeswax, paraffin wax, and leather working tools. They not only had what I was looking for, but they had a variety of the items. Plus they were open until 9pm and not 6pm. So since I was there after I got off work, it did not feel like I needed to rush. Great staff. They helped me find what I needed, me than once. Same price for crafts as other stores.
Review №2
2022-03-27I love going into any Michaels store when I have the need to be creative. Most of the time I can find what I am looking for (except for my premium art pencils). Photo of my fun spring flower arrangement with a repurposed candle holder.
Review №3
2022-06-07I went into Michaels for the first time ever, I normally go to other surrounding craft stores. This place was clean and organized. And I must say, its like a mini hobby lobby with lots of home decor to choose from. Now Im a frequent shopper here for so many items!
Review №4
2021-09-03Went there to just look at Halloween.Had awesome clearance sale.Got this Green Isaac Mizrahi yarn for $3.00Bought this white yarn that turns into a Rone Color when exposed to sunlight. They also had the white yard transitioning to yellow. Just bought that cause it was cool.
Review №5
2022-07-31I usually find what I need for fun crafting projects. I found some cool Halloween crafts that Ill come back for next time, and got a bunch of different items for tie-dying! I always find great items for new craft ideas whenever I go.
Review №6
2022-07-15They give a false advertisement as a UPS access point, but the employees will refuse to take your package.
Review №7
2021-08-27Got a whole lot of framing done great price really awesome.
Review №8
2022-04-16Great customer service. Store is clean very clean. Employees are helpful and friendly and im glad they remind you about coupons cause it help out.
Review №9
2022-04-17Amazing store! The whole experience from start to finish is great, the staff member is always so friendly and kind. The service is very good, and the prices are fair for the portion size. Its always a great spot to get great service with a beautiful place and very nice staff.
Review №10
2022-06-20Weird interaction with cashier, she would not scan my rewards card. I tried to tell her it wasn’t a coupon, but she kept telling me she needed to get my number to redeem a coupon….