Mike Gaumer - State Farm Insurance Agent
Address: 8440 Maple Pl Ste 104, Rancho Cucamonga, CA 91730, United States
Phone: +1 909-899-0850
Services: From the business: Identifies as Latino-owned,
Service options: Online appointments, On-site services, Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Amenities: Gender-neutral toilets,
Crowd: LGBTQ+ friendly,
Phone: +1 909-899-0850
Services: From the business: Identifies as Latino-owned,
Service options: Online appointments, On-site services, Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Amenities: Gender-neutral toilets,
Crowd: LGBTQ+ friendly,
Category: Insurance agency, Auto insurance agency, Life insurance agency
Rating: 4.9
Site: http://mikegaumer.com/?cmpid=l8lh_blm_0001
Worktime:
Rating: 4.9
Site: http://mikegaumer.com/?cmpid=l8lh_blm_0001
Worktime:
Day | Time |
---|---|
Monday | 9 AM–5 PM |
Tuesday | 9 AM–5 PM |
Wednesday | 9 AM–5 PM |
Thursday | 9 AM–5 PM |
Friday | 9 AM–4 PM |
Saturday | Closed |
Sunday | Closed |
Name: B** F*****
Date: 2024-05-01 21:09:01
Rating: 5
Comment: Mike and his staff are exceptional on all matters dealing with Insurance. Great location. Give him a call
Name: D****** K*********
Date: 2024-04-18 23:16:29
Rating: 5
Comment: Debbie was so kind and helpful throughout the entire process. She thoroughly answered all of my questions (which I had many as a first time buyer) and went above and beyond to get me the best rate possible. She communicated effectively both via phone and email. Thank you so much Debbie!
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Name: K** H*** Y***
Date: 2024-04-16 01:49:51
Rating: 5
Comment: Debbie is a kind and thoughtful agent who anticipates what her clients needs may be and follows through to address them. I am so grateful for her service!!!
Name: C*****
Date: 2024-03-27 22:35:17
Rating: 5
Comment: Micheal’s team is great but I wanted to express one individual that has been assisting me for many years .Elizabeth is a pleasant person to talk to and takes pride in her job. She is patient with me and answers all my questions. Her personality shows through the phone. I can tell it’s not just a job for her, but this is how she is in real life! It’s very rare to find a person who exudes great customer service and when you do, you want to recognize it. Thank you again Elizabeth for always assisting me. I greatly appreciate you!
Name: T**** O*******
Date: 2024-03-26 08:00:47
Rating: 5
Comment: The customer service and continuity, coupled with excellent pricing of this particular State Farm insurance is wonderful. I knew that this insurer was reputable, but I had forgotten about excellent pricing and customer service combined when it came to insurance.Everyone in this office is professional, kind and attentive - tending.I would recommend them to anyone.Additionally, I accidentally called after hours and the message offered immediate assistance of whatever form. I could actually get a human being immediately, if need be.
Name: M***** A******
Date: 2024-03-11 21:59:44
Rating: 5
Comment: Elizabeth Smaw was super helpful with the brightest mood had me smiling the entire call and answered all my questions! I appreciate being a policy holder here!
Name: J***** L**
Date: 2024-03-07 00:17:13
Rating: 5
Comment: Debbie has been very communicative and extremely helpful throughout this complicated process. I am truly grateful to have worked with her!
Name: R** D******
Date: 2024-03-07 00:12:02
Rating: 5
Comment: I was very happy with DEBBI. SHE ANSWERED ALL MY QUESTIONS AND WAS VERY HELPFUL.
Name: V***** �**** R*******
Date: 2024-03-05 22:07:25
Rating: 5
Comment: I HAD THE OPPERTUNITY TO SPEAK WITH DEBBIE. SHE IS ABSOLUTELY AMAZING. SO NICE & WILLING TO HELP. RESPONDED IN A TIMELY MANNER & HELPED ME OUT AS MUCH AS POSSIBLE.
Name: C****** N***
Date: 2024-02-08 04:27:40
Rating: 5
Comment: Debbie Clearys time, attention, and support in updating my policy to meet my needs was exceptional. She is kind, efficient and provided timely follow-up. Thank you, Debbie, for the help and for making this process so delightful.
Name: R*** W*******
Date: 2024-01-22 19:57:50
Rating: 5
Comment: Great office and service. Ive always dealt with Annette and she is wonderful. Polite, knowledgable and very helpful. If I were you I would ask for her when you call.
Name: L***
Date: 2023-12-09 22:36:57
Rating: 5
Comment: Mike has a good team. They are easy to get in contact with. They follow up with all your questions/concerns. I moved to CA from another state and I originally picked a different agent….it was a hot mess. I ended up switching agents to Mike and even though it was a complicated process to fix things, they did everything so I didn’t have to. They really did go above and beyond. If you’re wanting things to just get done, this is the agent for you. For such a mess that I brought to them, they made me feel so relieved that they were on top of things. Very nice sweet staff. In todays environment, I appreciate when the team is genuinely nice.
Name: J**** M******
Date: 2023-12-07 21:29:47
Rating: 5
Comment: Great company great branch I would like to give a special thank you to my insurance agent DEBBIE CLEARY for having such excellent customer service very understanding an professional keep up the good work 👏🏽~ jazzy
Name: L***** A*******
Date: 2023-11-07 20:32:55
Rating: 5
Comment: Debbie was very polite, helpful, and very patience with me. Debbie answered all of my questions and help me find a solution to all of my concerns with my current insurance policy. I recommend State Farm for all of your insurance concerns, whether is automobile or home insurance. They are always available to help and answer all your questions.
Name: C**** R*****
Date: 2023-11-03 01:21:08
Rating: 5
Comment: I had the pleasure of working with my State Farm agent, Mike and Debbie, and couldnt be happier with the service they provided. I highly recommend these two to anyone in need of insurance.Thank you for your exceptional service!
Name: V***** B*****
Date: 2023-10-23 23:13:49
Rating: 5
Comment: Debbie gave me a prompt quote for life insurance. She was very helpful and offered different options that fit my needs.
Name: J****** T****
Date: 2023-10-04 20:43:03
Rating: 5
Comment: Excellent service and prices. Had Mike and crew for over 30 years for our business and now we have home and auto with Mike. Excellent price and service.
Name: K*** M*************
Date: 2023-09-25 21:04:22
Rating: 5
Comment: I have been with State Farm over 30 years. When I moved to California it was hard to find the same level of customer service I had in my home town. But when I found this agency that all changed. They provide me with top notch service! Mike and his staff always answers all my questions (and I always have a lot). Stellar service!!! Thank you!!!!
Name: G*** K****
Date: 2023-09-08 22:21:29
Rating: 5
Comment: Great staff, great customer service and attention... and Mike is always ready and willing to help when needed.
Name: K**** W****
Date: 2023-09-08 18:17:43
Rating: 5
Comment: Very kind employees and great service!
Name: o**** c*******
Date: 2023-08-30 00:13:37
Rating: 5
Comment: Doing business with Mike and his team for 15 years now. Great agency; professional, reliable, courteous.Elizabeth, Debbie and the rest of the staff are wonderful.
Name: v*****
Date: 2023-08-10 02:51:37
Rating: 5
Comment: Mike and his team are always there to help. Debbie is the best! Always answering my questions and helping me any way she can. Highly recommend!
Name: L*** Q
Date: 2023-08-08 23:18:52
Rating: 5
Comment: Mike has been our insurance guy for as long as I can remember. For over 15 years, Mike and his staff has been providing my family and I with great and dependable service. More importantly, I want to express my deepest appreciation to Debbie, she is so sweet and welcoming, an absolute plesaure to talk to and defintely one of my favorites. Thanks again! Yall are the best!
Name: L***** s*****
Date: 2023-07-26 18:03:34
Rating: 5
Comment: Thanks to Myrna Alexander and Elizabeth from the office. I had a toilet flood on March 20th and it took until July 17th to complete the project. My house looks beautiful with new carpet and a new vinyl bathroom floor. Thanks also to Haven Cleaning and Marie. Have a blessed day everyone!!!!!
Name: S**** A******
Date: 2023-07-07 17:44:00
Rating: 5
Comment: Mike Gaumer and Staff,I wanted to take a moment to express my sincere gratitude for the exceptional service that you all have provided me and my family. Your teams professionalism, attention to detail, and willingness to go above and beyond are a true testament to your commitment to your clients.I also want to thank Lorena for always being helpful. Thank you for being a bilingual agency. Its not always easy to find a business that can accommodate both English and Spanish speakers, and it means a lot to me and my family.Thank you again for all that you do, and I look forward to continuing our relationship for many years to come.Sincerely,Sared & Maria
Name: V****** V*****
Date: 2023-06-27 22:19:04
Rating: 5
Comment: I have know Mike Gaumer and his team for 10 + years. They have always been very knowledgeable and provide exceptional service. I highly recommend them if your looking for someone to handle your insurance needs.
Name: J*** J****
Date: 2023-06-19 19:25:28
Rating: 5
Comment: My Goodness, Words can not express, The Kindness, Professionalism, I received from this office, When I tell you that my Customer Service Representative Debbie C, was Phenomenal, Debbie called me almost everyday until we got my policy up and running, and it was an error from DMV, but Debbie was on it.
Name: T*** c
Date: 2023-05-23 22:09:43
Rating: 5
Comment: Not really into doing reviews whether good are bad. But i must commend Debbie from this office. I am very pleased with her service.
Name: R*******
Date: 2023-05-18 02:14:43
Rating: 5
Comment: Debby at Mike Gaumers office is amazing! Shes able to make sure youve got the best coverage for all you insurance needs. Friendly and helpful - a delight to work with.
Name: S****** B*****
Date: 2023-05-12 16:51:49
Rating: 5
Comment: Mike, Debbie and Elizabeth have helped us through all aspects of State Farm insurance services, including other driver adverse contact with our cars insurance claims. Great and very responsive insurance services right at our fingertips every day since day one. It is so refreshing to have insurance professionals who are always dialed in for their clients like this State Farm office team. Thanks again for everything you and your team do for us Mike Gaumer. You rock!
Name: G******* S********
Date: 2023-05-09 18:35:44
Rating: 5
Comment: Lenita’s staff are great! Mycellyne and Zoila are very helpful every time I call the office.
Name: T***** G******
Date: 2023-05-02 21:50:13
Rating: 5
Comment: I needed a quote for auto and rent insurance. I called several places and received subpar customer service, long hold times and left with unclear quotes even through email. I called State Farm (Mike Gaumers office) and spoke with Debbie.I will absolutely tell you her customer service was impeccable. Not only was she professional and personable she took the time to be detailed and thorough. She ensured I truly understood every aspect of what I was requesting. She’s extremely knowledgeable and kind. The customer service that is very rare to find these days. You know if you are working with Debbie you will get fast and efficient service, no hold times. And most of all she doesn’t treat you like you are just a number! She builds a foundation with her consumers.Thank you Debbie, in such a stressful time right now you were a breath of fresh air and made things so easy!Ask for Debbie!!!!!
Name: T****** D***
Date: 2023-03-10 20:57:20
Rating: 5
Comment: Mike Gaumer and his staff exemplify the best attributes in assuring customers are treated with respect and dignity. Personable and knowledgeable, the staff, all members of the staff, are wonderful to work with and respond quickly with accurate information. I highly recommend Mike Gaumer and his team for your insurance and investment needs. Top notch! What I most appreciate is the approach of meeting my needs and not overselling. Straightforward answers with options and clarity.
Name: K B*** (****************
Date: 2023-03-01 20:54:13
Rating: 5
Comment: Weve had Mike Gaumer as our State Farm Life Insurance Rep for about 3 years now, and the experience has been a very good, solid experience. He and his team are very professional, very cordial and friendly to work with. Theyre also always there when I call, which is great! We moved out of state almost 2 years ago, but decided to keep our Life Policy with him, as his office is so easy to reach and he has excellent experience in the insurance field-so we felt there was no need to move the policy to a local representative. They could easily be just down the street from us, as they are so easy to reach.
Name: B****** G*******
Date: 2023-03-01 01:10:43
Rating: 5
Comment: Debbie Cleary has been amazing to work with every step of the way. Shes knowledgeable, prompt, thorough, and just a pleasure to work with. She takes the dread out of something that used to be sheer drudgery.
Name: J***** L******
Date: 2023-02-21 17:48:05
Rating: 5
Comment: I am writing this review because of the great customer service I received from Debbie Cleary while shopping for Auto Insurance. She took her time to explain everything to me and recommend the best coverages for my new vehicle. She was simply awesome and I very happy with my rates and look forward to continue working with this agency for my future insurance needs.
Name: S***** L*****
Date: 2023-01-13 23:29:32
Rating: 5
Comment: First I like to say that I greatly appreciate my agent Debbie C. She is very professional and I love the fact that she take care of business . I had a situation with a overcharge on my Apartment Insurance . I called Debbie and she assured me that she would handle the situation .I was told that I did not have insurance for my apartment and thanks to Debbie she did her research and contacted the right people here at my complex and made it clear to them that she handled it and sent out the appropriate informationI was refunded for the charge that they had applied my account . Shes very Professional at her job and I appreciate her very much. Thank you Mike Gomer for having such a great team.
Name: P******* F*****
Date: 2023-01-13 20:58:29
Rating: 5
Comment: I’d like to thank Lauren for the outstanding customer service she displays in office. She is the nicest and most helpful employee I’ve encountered.
Name: j***** f***
Date: 2023-01-03 23:35:32
Rating: 5
Comment: Debbie went above and beyond as usual making sure I connected with a claims agent, and following up to make sure that all aspects including claim, rental car, and tow company followed through with processing my needs. The whole team, but especially Elizabeth, Mike and Debbie are always the easiest and best to deal with. I wish more companies preformed to this level of service. 5 STARS!! Thanks again Debbie.
Name: r****** l*****
Date: 2023-01-03 18:36:42
Rating: 5
Comment: Debbie is amazing. She provides Great customer service and follow up. Thank you!!
Name: J*** J********
Date: 2022-11-21 17:32:17
Rating: 5
Comment: Awesome customer service! Debbie Cleary has been my agent at this office for the past year and has helped me get the best rates and coverage possible. She always goes above and beyond to help!
Name: C**** A****
Date: 2022-11-19 21:49:28
Rating: 5
Comment: Excellent customer service. I will be doing business with this office for years to come.
Name: J B*****
Date: 2022-11-03 18:26:14
Rating: 5
Comment: We have been working with Debbie Cleary at Mike Gaumers for quite a while. We are pleased with her professionalism in client service. She and the rest of the office (Elizabeth, Ryan, Mike, ...) handles all of our insurance needs and has excellent follow up. She is responsive, knowledgeable, and stays in regular contact. I requested a quote today for other insurance to gill gaps in my open enrollment period at my employer. Debbie is a model representative for State Farm and the Mike Gaumer agency!
Name: B***** H****** - L****
Date: 2022-10-21 20:01:38
Rating: 5
Comment: By far the most helpful staff And informative. They always answer emails and return phone calls. They go above and beyond to help decipher the best coverage for your needs.
Name: D*** T********
Date: 2022-10-10 20:46:41
Rating: 5
Comment: We have been working with Debbie Cleary since 2018 and have been extremely pleased with her client service. She handles all of our insurance needs and has excellent follow up. She is responsive, knowledgeable, and stays in regular contact. When we had a claim for a damaged windshield, she gave us the options, set up the appointments for repair, and made the process manageable. Debbie is an excellent representative for State Farm and the Mike Gaumer agency!
Name: C****** A*****
Date: 2022-10-07 18:14:36
Rating: 5
Comment: I came over to Mike at the suggestion of my daughter and it was the best decision I could have made. Mike and his staff have always been very helpful and will stay on the phone with you until all of your questions have been answered.
Name: P*** Z********
Date: 2022-08-15 23:43:36
Rating: 5
Comment: Mike is amazing. Hes the perfect combination of being incredibly knowledgable and also genuinely kind. He has helped my family so much through the years. He and his excellent staff have always been there for us, no matter what weve had to deal with. So grateful to work with him.
Name: W**** P*******
Date: 2022-04-26 02:45:14
Rating: 1
Comment: Paid premium rates to have $100 deductible. Not a $1000 deductible, a hundred dollar deductible. My monthly payment was over $450 a month. State Farm tried to get me to pay $1850 to get my car back, do the math on that one.There all nice and friendly when there taking your monthly payment.But when your in a accident, Like A Good Neighbor State Farm ISNT ThereDont wait until its to late to see there true colorsGet out now before Jake sticks it to you.Mike G and his whole office knew me by name but when I actually needed there help, they were no were to be found.Word of advice Get A Middle Man for any type of accident minor or major because State Farm will take advantage of you, if you dont know the insurance game.
Name: J*** H*****
Date: 2022-04-19 15:20:00
Rating: 5
Comment: Mike Gaumer and associates especially Elizabeth are so professional and helpful. They go above and beyond to help. I would never go anywhere else.Thank you Elizabeth 😃 you are the best.
Name: J*** B****
Date: 2021-12-09 07:25:29
Rating: 5
Comment: Mike,it hurts that Dave isnt around for all things I need but this new guy or new to me anyways is pretty cool. Ryan helped me recently when my car had broken down. I have Statefarm roadside coverage but never had a need for it. I called and Ryan squared me away with the roadside program and a great amount of info so I would be set. Thanks for having a great staff and people like Ryan there to help.BTW: The towing process was a breeze. Thanks Ryan!J.Brown
Name: S**** S***
Date: 2021-11-20 16:01:08
Rating: 5
Comment: Michael Gaumer’s State Farm office truly represents the State Farm mission!Elizabeth Smaw makes me feel like a good neighbor is always there❤️
Name: D*** D*****
Date: 2021-11-17 22:21:27
Rating: 5
Comment: Mike and his outstanding staff have provided years of excellent customer service. Whatever the request, they take care of you immediately. When my car was stolen a few years ago the entire process was unbelievably smooth. The other day I was in the process of leasing a new car. I had three years of I.D. cards in my glove compartment but for some reason I didnt have the latest i.d. I contacted Elizabeth and while sitting in the dealership lobby she emailed a copy while we were stsill on the phone. There are cheaper insurances out there, but if you want exceptional service by an outstanding team and peace of mind, paying a little extra is totally worth it.
Name: M**** G*******
Date: 2021-10-14 04:11:55
Rating: 5
Comment: Mike and his team is the best.
Name: C******** B******
Date: 2021-10-12 00:35:11
Rating: 5
Comment: I have been a client for many years and I have been very pleased with the customer service. With all the new changes that are happening with my policy I appreciate Mike taking the time to come to my home and go over them with me . I would like to also mention how fantastic his support team has been to me. I LOVE Elizabeth. I call her whenever I have a question. She is alway responsive, kind & patient. She has helped me make more educated financial decision. She also recently took to time to help me better understand the benefits to adding an “umbrella policy”. Elizabeth has called me when I was going through a difficult time & I forgot to make my premium payment. The list can go on… I know they have my best interest at heat. I highly Recommend this agency.
Name: J** H*****
Date: 2021-10-08 22:35:39
Rating: 5
Comment: We have been happy clients for decades. Mikes Office Manager, Debbie, is always helpful and there to fulfill our needs instantly. Having refinanced our house recently, Debbie was able to help with our documents and made the process pain-free. Outstanding service and always a pleasure to work with. Highly recommend them!
Name: M**** P*****
Date: 2021-10-02 15:20:16
Rating: 5
Comment: We have been with Mike Gaumer for over 35 years. Our home, cars, and personal liability. They are awesome - always ready to help.
Name: A**** P*****
Date: 2021-09-29 20:46:23
Rating: 5
Comment: This team has been so helpful! Debbie has been a great point of contact and is always quick to respond and help. Thankful for this team!
Name: p***** r***
Date: 2021-09-24 00:12:22
Rating: 5
Comment: After being with just about every insurance company that there is, I am proud to say, that I finally feel right at home with, State Farm!! I won’t mention any names, but… I had my wife’s truck get stolen some years back, and the company I was with at the time, physically came to my home to interview me, and basically interrogated me! Needless to say, I didn’t feel very special, or even appreciated as a customer at that point.However, my Extremely rare Ferrari was just invoked in Hurricane Ida, and State Farm had my back like I’ve never seen an insurance company step up before. This made me feel “SPECIAL “! I am a seriously proud member of the State Farm fam, and intend on keeping it that way from now on!!! Thanks again, State Farm Family!
Name: E******** D***
Date: 2021-08-31 17:52:30
Rating: 5
Comment: Andy & Elizabeth from Mike Gaumer are superb and provide excellent services!
Name: D***
Date: 2021-08-17 03:57:11
Rating: 5
Comment: The staff here are top-notch. State Farm and the Mike Gaumer agency has the best combination of price, coverage and service. It aint cheap, but nothing good in life is.As a 14+ year customer, I would never choose another agency or insurance company.Bravo, Gaumer Team, bravo!
Name: L**** - F*
Date: 2021-08-03 05:25:31
Rating: 5
Comment: Mike Gaumer & Debbie Clearly are a fantastic team. They are always cheerful, knowledgeable and able to get the job done. The Auto Insurance product is very flexible and gives me everything I need. They get fantastic prices, and honestly, I dont even recall ever having to pay a renewal with more than a few dollars. I would highly recommend Mike Gaumer for all Auto Liability needs.
Name: V****** R***
Date: 2021-07-12 17:45:38
Rating: 5
Comment: We have have dealt with Mike Gaumer State Farm for years and have always had a positive experience. Every employee has been phenomenal and for my vehicle updates and any paperwork Ive needed Elizabeth has been more than helpful. If you want cheaper rates and excellent customer service go here! Years ago I shopped around but nothing could compare!
Name: R*** A******
Date: 2021-07-09 20:39:47
Rating: 5
Comment: Great experience, always there eager to help. Friendly and easy to work with.Debbie is awesome!!!!
Name: L****** R********
Date: 2021-06-18 22:06:47
Rating: 5
Comment: Ryan was extremely patient and stayed on the phone with me till all my questions were answered!
Name: K*** E****
Date: 2021-04-24 03:46:00
Rating: 5
Comment: Mike has been our insurance agent for years and there have been so many times that he went above and beyond to advise us or provide assistance. Tonight he went beyond the extra mile when he and his wife, while heading to a restaurant for dinner, saw me struggling to change a flat tire on my car. He not only stopped to make sure that I was ok, he actually CHANGED MY TIRE! Mike and his staff have always provided great assistance, but tonight he was a lifesaver. I highly recommend Mikes office for any insurance needs you might have.
Name: D**** L**
Date: 2021-03-30 20:33:35
Rating: 5
Comment: My family switched to State Farm with Mikes office (Daves our go-to guy, the guys been working with State Farm since 2004!) some years ago and I can say that Ive never had a relationship with my insurance people before this.The front desk is staffed by friendly folks and Dave has really built up that relationship and trust with me and mine. Hes got stories if you ask him and more professionally, if you have a lot of questions, hell take his time to address each and every one of them, multiple times if you need time to process it. Hes been nothing but straightforward, helpful and courteous since the day we walked into his office and I really appreciate that about him, this office and State Farm.Dave knows his company, believes in the product (and gives evidence for it without being pushy with a sales pitch) and knows about them well, have been in the industry long enough to give you cross-company estimates and trends, and adds what is an authentic personal touch to an industry that has a sour reputation for soulless number crunching. Dave makes it easy for me to trust him (a heckuva lot more than I trust most business people) and that makes me recommend him and Mikes office to anyone whos looking for honest rates and a more human business to do business with.
Name: C**** F*******
Date: 2021-03-17 22:26:54
Rating: 5
Comment: Id like to start of by saying the 5 star is not for statefarm or the office itself, the 5 star is for Debbie an agent whom I didnt start off working with but ended up working with. Debbie has been by far the most professional, knowledgeable, and hardest working agent ive ever worked with, including other companies. From the start my policies were a mess which caused for lots of overpayment of coverage once discovered I met Debbie. She has not only fixed my account but continously monitors and informs me of any odd activity. In the last 2 months since my renewal I get cancelation charges for no reason from the home office. And before I open my mail or call she has been ahead of the game. Proactively keeping my trust and my business. If it wasnt for Debbie I wouldnt be with statefarm because statefarm as a whole has disgusted me with the way they treat a client of almost 3 years with them. DEBBIE keep up the hard work! Thank you for your honesty and professionalism!! You rock!
Name: V******* A****
Date: 2021-03-09 19:43:03
Rating: 5
Comment: I called in and was connected to Dave, amazing service! Was able to set up the policies I needed and he explained me to what they were and how everything worked which is greatly appreciated! Amazing service and very helpful! Thank you!
Name: K** A*****
Date: 2021-02-18 02:32:28
Rating: 5
Comment: I have been with this office for years now. After having multiple other insurance companies when I was in my twenties, I havent changed in over ten years(give or take a few, but whos counting?😅). I dont live in the area any longer, but I do not see a need to reestablish as I am well taken care of. That says a lot. Dave is the best, has been from day 1. Mike and everyone else are great too!
Name: P**** D*******
Date: 2021-02-17 14:12:11
Rating: 5
Comment: I have been a State Farm customer for many years and they are the best in what they do. Elizabeth, Dave, Debbie, Ann, Ryan and especially Mike have been so helpful and accommodating. Professional, quick to respond and take care of business plus always checking on your family. They go above and beyondyour expectations and will take care of you. Love them!!
Name: E*** S******
Date: 2021-02-10 20:28:07
Rating: 5
Comment: Annette is wonderful to work with - always very responsive, professional, courteous. She gives me all the information I need to make informed decisions regarding my insurance needs!
Name: K*** K
Date: 2021-02-05 01:10:03
Rating: 5
Comment: I’m just going to come out and say it, I have never been pampered by insurance before. It’s kind of nice and refreshing! You won’t regret this.
Name: C****** R***
Date: 2021-01-27 18:54:55
Rating: 5
Comment: LOVE this office and everyone in it! They are always friendly, helpful, and resourceful. I highly recommend them to everyone I talk to. If I have any questions such as when I was looking for a new car, I have called them before I buy for suggestions on cost of insurance. They have never made me feel as if I am a pain or an inconvenience. Always a feel good experience.
Name: J**** S******
Date: 2020-12-03 23:56:09
Rating: 5
Comment: During this crazy time, it is comforting to know I can call the office and they know my name, are competent with dealing with whatever my need is as far as my insurance. THey are friendly, helpful and knowledgable.
Name: M***** C******
Date: 2020-10-10 15:27:37
Rating: 5
Comment: Great experience working with this team!
Name: D**** S*******
Date: 2020-10-08 23:02:40
Rating: 5
Comment: I have had insurance for both my cars and my home through Mike Gaumers office for over 12 years and I would never consider going with or transferring my business with any other insurance company or agents. They are very responsive and attentive to your needs and questions you would have on any type of insurance coverage. They are friendly and they take care of their clients. I highly recommend Mike Gaumers insurance to anyone because you will receive the best quality and value for your insurance purposes.
Name: l***** a*****
Date: 2020-10-08 22:52:44
Rating: 5
Comment: I have been a client of Mike Gaumer since 2011. Him and his team have always been kind, patient, and welcoming whenever I would go into the office. Everyone is very knowledgeable and they are always looking for ways to save me money. They not only handle my policies (auto, home, life) but they have also taken care of my mother and her policies (auto, life, home) for the past 5 years. You can always reach someone and they are quick to respond to all of my emails and voicemails. If you are looking for a reliable and honest insurance agent please consider Mike. He is one of the good guys.
Name: D**** W******
Date: 2020-09-04 07:48:49
Rating: 5
Comment: My family and I have been with Mike for a long time. Never had a problem.
Name: V**** M******
Date: 2020-09-03 22:07:50
Rating: 5
Comment: Mike is always a class act. He gets things done quickly and professionally. I dont recall the last time I had an issue and he has not resolved this to my satisfaction in more than 24 hours. I recall that he even got involved with third parties who were giving me a hard time on a lease, and he simply operated swiftly and effectively. Really.. absolutely nothing bad to say here. Mike is fantastic and State Farm would not have a better rep!
Name: J**** R***
Date: 2020-09-02 23:33:14
Rating: 5
Comment: We’ve been with Mike Gaumer’s State Farm office for nearly 20 years, and would never dream of going anywhere else. This team is super responsive, helpful, and they ANTICIPATE and look out for us in so many ways. The personal touch in how they manage their clients needs is always stellar, always beyond expectation. What an amazing team: Mike, Dave, Elizabeth and Ryan- we appreciate each one of you and THANK YOU for all you do!
Name: w***** d**
Date: 2020-07-15 01:17:12
Rating: 5
Comment: Debbie Cleary is AMAZING! She is very friendly and professional. I look forward to our calls as she is patient and makes sure I understands everything before she proceeds. She also is patient, kind, and understanding when there is background noise and things going on! She truly as outstanding customer service and I am glad that she’s the one I talk with.
Name: H**** B*******
Date: 2019-11-16 03:30:38
Rating: 5
Comment: I have been a customer for many years and have been very happy with their level of customer service
Name: A****** M****
Date: 2019-11-07 11:33:04
Rating: 5
Comment: Mike Gaumer is experienced and knowledgeable about all things insurance. He truely is an asset to the community.
Name: d*********
Date: 2019-11-05 15:51:27
Rating: 5
Comment: Mike Gaumer is a great State Farm agent and a good friend. Great photo too Mike!
Name: J**** S****
Date: 2019-09-24 18:19:16
Rating: 5
Comment: I highly recommend Mike as an agent. His knowledge is vast and I know he will there for me if the need arises,
Name: M****** B********
Date: 2019-02-11 22:56:36
Rating: 5
Comment: Excellent customer service by the team!
Name: R****** P*****
Date: 2018-06-22 17:07:04
Rating: 5
Comment: Great staff! Had my first accident a few months ago and Mike, David and Elizabeth all were very helpful and reassuring that everything would be taken care of. So glad I can count on them
Name: S*** M*****
Date: 2018-05-03 16:36:52
Rating: 5
Comment: Mike & his team rock!
Name: M**** C***
Date: 2018-02-07 22:32:19
Rating: 5
Comment: Mike Gaumer is highly trusted and knowledgeable. Mike Gaumer cares about his clients. He has the experience and know-how to make sure you are covered. He is quick to provide quotes and explains the jargon often found in insurance policies. He will ensure that you are properly insured for your specific needs, and not a cookie-cutter insurance policy with exclusions that surprise you later. I have known him for many years.
Name: D***** G****
Date: 2018-02-01 23:45:28
Rating: 5
Comment: I have had State Farm with Mike Gaumer and his team for a few years now. I must, and will say, only great things about this team. They are very responsive and on top of any situation. I get emails and phone calls for updates that help keep me on track. My wife and I are in the Real Estate Game, and I recommend Mike to all of our clients. We tell them you can haggle over price, but you cant sacrifice service. Most folks, may have never had any major issues happen to them, so they focus more on price. Those that have been through some thangs, know how important it is to have an Insurance company stand by your side.Thank you Mike and your team, for being by my familys side...
Name: T**** L*****
Date: 2016-09-28 18:14:56
Rating: 5
Comment: I am grateful to have an insurance company that was kind, efficient, and made it easy to get back to normal after my car accident.
Name: R*** G*******
Date: 2016-06-23 17:37:16
Rating: 5
Comment: Mike and his staff has always gone the extra mile for us!
Name: K******* P****
Date: 2016-05-07 00:06:57
Rating: 5
Comment: I have been a State Farm member for over 30 years. Mike Gaumers office, especially Dave Yablonsky, have always been of the utmost help and always there when needed.
Name: J***** C*******
Date: 2016-02-18 20:27:02
Rating: 5
Comment: First and foremost, this place saved me. Progressive was charging me way too much. I would call progressive office, no one would answer. Filing a claim was a pain.I called another State Farm office which was assigned to me but when i called, nonone answered. Even after opening hours, nonone answer.So, i Google mapped another location, Mike Gaumers office, Boom they answered the phone, Dave told me to come by, i was in and out in 30 minutes saving about $75 per month vs progressive. Everything was explained. When i call about my payment arrangements, they work with me. Friendly Office, great knowledge base their. Just could not be any happier, they automatically renewed my policy, got an email notification right away.I strongly suggest coming to this office. If you want to start right with State Farm, start with Mike Gaumer.
Name: T*** T****
Date: 2015-04-29 18:47:53
Rating: 5
Comment: Love these people
Name: J** R******
Date: 2014-09-25 14:50:46
Rating: 5
Comment: I have been with Mike Gaumers State Farm office for many years and they are the absolute BEST!I have numerous policies/services with State Farm......house, car, personal articles, life insurance, a variety of banking accounts.......I have needed their services on a large spectrum..... from very minor issues.....to major claims.......I have worked with them on a local basis....as well as internationally.....I ALWAYS receive superb service!They are knowledgeable, helpful, honest, kind, dependable, pleasant, and they frequently go out of their way to help me.I know that they must have hundreds/thousands of clients - yet whenever I talk to them - they make me feel like I am the most important person in the world and that my situation is the only thing on their minds.I value and appreciate them beyond words!Respectfully submitted,Deb Black-Ralston
Name: D**** T******
Date: 2014-09-23 22:31:14
Rating: 5
Comment: Weve been with Mike Gaumer for years - and cant imagine being with a better agent/insurance company. We appreciate the personalized, prompt and courteous service with every phone call. Your staff is amazing, Mike! Thanks for taking such good care of us!
Name: J******* C*******
Date: 2014-09-23 21:58:28
Rating: 5
Comment: Mike Gaumer and his office staff are superb and provide excellent services! I have been with Mike for 10+ years and highly recommend him and his office. They are top notch in insurance!
Name: D**** E******
Date: 2014-09-23 18:24:31
Rating: 5
Comment: Mike Gaumer has been my agent for over 10 years, When I was in a car accident back in 2002, which was my fault, I called him and he told me not to worry about anything. He took care of my car and I never had to worry about the other person. He did it all. Also anytime I come into the office or have a concern his team is always ready and willing to take care of my car or home insurance needs. We have 2 houses and 3 cars with car insurance through him.
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Name: M*******
Date: 2024-06-07 04:30:36
Rating: 5
Comment: Mike’s office has been extremely helpful through the 5+ years I’ve been with SF. Everyone I’ve spoken to has always been professional, friendly and efficient.Most recently I had trouble tracking some info down with SF claims department. I gave Mike’s office a call and Elizabeth answered. She ended up saving me an hour of redirecting through State Farm’s phone tree. Truly amazing experience.