In-store pick-up
Yes
Miller Shoe Parlor in Jackson
Categories
Location on the map
Jackson, Jackson County, Michigan, US
Service options
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 517-783-1258
Site: http://millershoeparlor.com/
Site: http://millershoeparlor.com/
Opening hours
- Monday:9:30AM–5:30PM
- Tuesday:9:30AM–5:30PM
- Wednesday:9:30AM–5:30PM
- Thursday:9:30AM–5:30PM
- Friday:9:30AM–7PM
- Saturday:9:30AM–3PM
- Sunday:Closed
Comments (49)
Jim and team are great. They carry lots of extended sizes and widths. I have been coming here and referring friends, family and patients for many years. I always leave with a new pair of shoes that fit great!
Very nice man to work help people with their shoe needs. He had the items I needed for my shoes. Great place.
Great personal service providing a top quality product.
I have high arches that need a lot of support but couldnt find any that were high enough. Jim has been customizing inserts for me for several years now. Theyve made a huge difference and I cant go without them! I cant thank him enough!!
Service here is excellent. Priceworthy, detailed, thourough.I had custom made orthopaedic insoles made and installed.Acurate, knowledgable and very precise fit like a second skin. I can highly recommend Millers.I will definitely be a new loyal customer.
The gentleman was very experience and professional about my shoe buying. I liked the fact that the person helping me at Millers shoes would not sell me a single shoe until I went to a foot podiatrist to seek futher advice on how to treat my foot for the best shoe, I was having problems with my feet. I took his advice, came back to Milllers after my podistrist appt and was suited well!
They have hardly any shoes here. I dont even know how this place stays in business. I found one pair that I liked but they did not have them in my size. The sales associate did not even offer to order me a pair in my size. I would have paid up front and waited for them to come in...but they didnt even offer. So I just went on my way....what is wrong with you Jackson?
Coming from Valvoline and working with oil and heavy equipment everyday... They knew exactly what I needed and fit me perfect. Hands down the best shoe shopping experience Ive ever had.
DISHONEST OWNER sold me two pair of Johnston & Murphy shoes for over $300. I specifically asked if the Daley utilized a Goodyear welt. He said yes. I also asked if the Bradford utilized the Blake stitch. He said yes. I bought both shoes the same day. Then, months later I found out that neither answer he gave me was true. As I look back at the condescending way I was treated during my purchase, it is not surprising that I was deceived by a salesman.
As always a wonderful experience. The staff is attentive and truly listens and cares that I got what I needed. It is nice to have a place like this in town that cares so much.
Great place to get Johnson &Murphy shoes. They take the time to measure properly to ensure the shoes you purchase are the proper fit. Excellent customer service.
Miller is a fantastic family owned business. I remember going there to get my shoes when I was young. It was where I got my oldest first pair of shoes, he’s now 15. Praying you stay in business forever ❤️
Great customer service, always have a good selection in size 14, or will order it if they dont have it. Best place to buy shoes is jackson.
They were so helpful with getting my grandson his 1st pair of walking shoes.
The lady who worked with me and my needs couldnt have been more helpful. I am dealing with ankle pain in one foot and she assisted me in reducing the symptoms.
Great customer service
Great people and lots of selection! Good small business
Great shoe store Ive been going there for 50years . Shoes, Boots etc. Friendly staff!
GREAT Place to buy shoes. We measure your feet and try to make YOU HAPPY
Great Service, Great Quality shoes, worth the price.
Very helpful. Would recommend to anyone who has questions , have wide feet ,or any other issues.
Great American made in USA shoes you order your shoes excellent shoes nice people
First time there and love it,good service and conversation,nice local hometown feel.
Great customer service! I will definitely recommend them to friends.
Great service. They provided exactly what I needed.
Very helpful! Very expensive for average grade shoes.
The place to go if you have foot problems. They really know their stuff
Great service and like that its family owned.
Good customer service and knowledgable staff.
This is shoe store as it should. Sales people who know shoes and how to fit them.
Did right for my daughter with a custom made shoe.
Personal service.. very appreciative.
Excellent service for repairs.
Very knowledgeable
Excellent service!
Very helpful
Knowledgeable & speedy
Too expensive
Absolutely thrilled with the EXCELLENT EXPERIENCE today. 100% satisfied and definitely HIGHLY Recommend!!! Thank you!!
Total reviews rating 4.5
49 Reviews for Miller Shoe Parlor 2023:
Review №1
2022-01-26I went in to the store with my wife in early December to get her a Christmas Gift, but they didn’t have the right size available. Wanting to support a local business, we asked if they could order it for us, paid for it and were told us they’d call when it comes in.The store did not contact me for 6 weeks.Not only did they not call to inform me that the item wouldn’t arrive by the expected date, but they didn’t offer even a hint of an apology during any of the times I had to call in to inquire about the order.I had hoped to just speak with the owner about my disappointment of his service, however when I went in to pick up the shoes and speak with him he wouldn’t give me the time of day. No greeting or “just a moment” from him or the other employees when I came in and stood by the counter waiting for several minutes. When he finally spared a few seconds to acknowledge me and get my order info he went to the back to grab it, then came out moments later and began helping another customer without a word to me. Found out a couple minutes later he had passed me off to another employee without bothering to tell me.My experience is that Miller’s Shoes is unfriendly, uncommunicative, and certainly doesn’t care about leaving you with a good experience. A lot of issues can be excused when a business makes up for problems or at least offers an apology. Miller’s Shoes not only poorly delivered their services but also failed to step up when the opportunities arose to make things right.I like supporting local businesses where I can, but Miller’s Shoes gave me compelling reasons to just shop online.
Review №2
2022-02-25Love the customer service and supporting small business. I buy my Brooks Ghost here.
Review №3
2022-08-28Fantastic customer service, shoes and pricing! Thank you!
Review №4
2021-10-20The shoe store is probably the very best store in town for anyone with orthotic problems. They customize everything to you. And if you need to do the special casting for orthotics for your shoes Steve is there and he certified in it and does an excellent job. But they have all kinds of specialty shoes or boots that fit everyones need. I have been going there on and off now for about 50 years! Theyre wonderful to work with they tried to work with whatever shoe problems that you have or foot problems that you have. And try to make the shoe as comfortable for you as possible. For anything custom they are the best place in town!!
Review №5
2020-02-27Amazing service! The gentleman listened about my feet issues and watched me walk. He picked out an amazing pair of shoes and added pads in a particular part of the insole. I just wore them to work today and they are wonderful! What a life changer! Very professional, polite and knowledgeable. I’m very happy with my purchase.
Review №6
2021-03-25First time customer and they were very polite when I spoke to them, they said boots would be back in about a week. Took a week and a half, went to pick them up and was completley ignored when I walked in, no hello, no we will be right with you, nothing like that. Ignored for 15 minutes as they helped others and just kept giving me looks. Not friendly anymore and certainly not the friendly experience I got the first time. Dont think I will be going back.
Review №7
2021-01-23Superior service and selection for hard to find sizes. Good quality shoes and old fashioned courtesy. They follow social distancing and sanitizing guidelines and all employees wore masks.
Review №8
2016-10-08Amazing store with amazing staff. The personal attention and expertise you get is well worth the visit; the shoe selection is somewhat modest but very well selected and high quality. Unlike my visits to big shoe store, the staff took time to educate me about the pros and cons of various hiking boots and ensure a proper fit. Ive been hiking for over 30 years, and this store sold me the best pair of hiking boots I have ever owned. It is now my destination for all major shoe purchases!
Review №9
2021-11-19They are wonderful 😊. Its me and my feet not so great. I have to bring the boots back to much pressure on the heels. Im so sorry 😔.
Review №10
2019-05-08I really wanted to be happy with this shoe store but was unfortunately let down. I went in looking for either new shoes and/or great inserts. After browsing the selection I wasn’t happy with the shoes and decided to settle for just inserts. The staff was not incredibly helpful but picked something out for me that was the best over the counter. After realizing they wouldn’t fit, I had my boyfriend return them for me only to find out that he was treated very rudely by one of the workers while processing the return. The worker accused me of not listening to their suggestion (which there was none and the worker who helped him wasn’t even the same person I dealt with) and hassled him about the return. He didn’t even refund the full amount paid but after going through that he settled for what was given. Had it not been for this employee I would be willing to try again, but after hearing all of this I cannot imagine doing business there. Needless to say I’m very unhappy about the entire situation and plan on not returning to Miller’s again and certainly do not recommend friends, family or strangers to visit either.