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Phone: +1 616-452-5101
Site: http://www.miniofgrandrapids.com/
Opening hours
  • Monday:7AM–8PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:9AM–4PM
  • Sunday:Closed
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Total reviews rating 4.3

88 Reviews for MINI at Grand Rapids 2023:

Review №1

2021-09-09

Michael Miller is an amazing sales representative at Grand Rapids Mini and treated me exceptionally well. He amazingly sent a car/driver to bring me in from Detroit area. Everything was on point from the condition of the vehicle on delivery to the paperwork in the F&I office. Grateful to get a new Mini from this dealer and look forward to working with their service team. Great Experience!

Review №2

2022-02-06

I enjoyed working with the folks at Mini of Grand Rapids. It had been a decade since buying my last vehicle and I was looking for something different in a car. I was greeted and worked with Shaun, who took me through a fact based no pressure conversation and demo about Mini Coopers. I have been driving my Mini for just over 30 days. I am a Mini Cooper and Mini of GR fan! :)

Review №3

2022-02-09

Wonderful people - thank you so much for all your help dealing with my warranty company. Lee made this as easy as it possibly could have been and went the extra mile in helping me out. Much appreciated, I will be recommending you to any seeking to purchase or service a MINI.

Review №4

2021-06-18

Great experience with this dealership. I bought my first mini here and serviced it here for 6 years. The sales and service staff is friendly, reasonable. I moved from Grand Rapids else I still would have continued servicing my car here.

Review №5

2022-04-04

Made appointment 2 weeks in advance for a new key fob and passenger seat sensor to be recalibrated or replaced. Got there, checked in, and went to waiting room. After 2 hours I got my car back, no key, and seat wasn’t fixed because they couldn’t get it to do it. they said they washed my car but they didn’t because it was still dirty. And did a bumper to bumper inspection and told me all what was wrong with it. To top it off, my car ran fine and had no issues before it went there, now it’s in a power derate and I’ve got codes for a bad Turbo, wastegate and my valve cover bolts were loose. I stood at parts dept window for 40 mins before even being seen and they didn’t even have parts I was looking for. never going back there and if you value your car you shouldn’t either.

Review №6

2021-05-21

Five stars for Shaun for coming to my home to give me a personal orientation of my new 2020 Countryman! Shaun walked me through the entire operability of the high-tech, fully-loaded 2020 (after my basic 2014!) Countryman and answered all my questions. Hes the best -- and I love this MINI!

Review №7

2019-06-24

Such clean and sharp dealership. They hosted a fun drive event in their parking lot open to the public with NO sales pressure. They simply put us behind the wheel, put us on a closed course within their parking lot (~30 seconds in length), and had us all driving as fast as we can throwing those great cars around! Cleanest dealership Ive ever seen AND friendly staff and event staff. Looking for a MINI, go no further!

Review №8

2020-06-25

Oh my goodness! Best buying experience ever. Shaun is very knowledgeable and a master of every mini detail. Easy and pleasant to work with. No pressure, just helped me figure out what I needed. Highly recommend this dealership and SHAUN DESERVES A RAISE!

Review №9

2021-06-24

I just finished the best car buying experience that I have ever had. The sales consultant (Bob Fairchild) was excellent…he was very knowledgeable and took a lot of time explaining everything about our new MINI. But most important he listened to us and was quick to respond to all of our questions and concerns. I’m excited to be a new MINI owner and am hopeful that it performs as well as Bob and the Sharpe Dealership.

Review №10

2019-10-03

We just purchased our first Mini. My wife has had her eyes on Clubmans for a while now, and I stopped in a few months ago and saw what they and Sharpe were about. Totally impressed. Mike showed me what they were about and wasnt too sales-man-ee, very professional. Even though I didnt purchase right away Mike kept me up to date on anything pre-owned that came in that looked like a fit. We finally pulled the trigger this week when he sent me a pic of a sweet Kite Blue Countryman. Sales process was seemless and the whole team was polite and professional from the GSM to their F&I guy. Wed buy from them again. 5-Star.