Mini Safe Storage & RV
Address: 15311 Hesperian Blvd, San Leandro, CA 94578, United States
Phone: +1 510-276-2000
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Phone: +1 510-276-2000
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Category: Storage facility, Automobile storage facility, Boat storage facility, Moving supply store, RV storage facility
Rating: 4.3
Site: https://storagepro.com/storage-units/california/san-leandro/mini-safe-storage-435000/
Worktime:
Rating: 4.3
Site: https://storagepro.com/storage-units/california/san-leandro/mini-safe-storage-435000/
Worktime:
Day | Time |
---|---|
Monday | 9 AM–5:30 PM |
Tuesday | 9 AM–5:30 PM |
Wednesday | 9 AM–5:30 PM |
Thursday | 9 AM–5:30 PM |
Friday | 9 AM–5:30 PM |
Saturday | 9 AM–5:30 PM |
Sunday | 9 AM–5:30 PM |
Name: R***** W******
Date: 2024-07-02 17:58:41
Rating: 5
Comment: Very helpful Mrs Teresa
Name: k***** c******
Date: 2024-07-02 16:42:35
Rating: 1
Comment: Rat infestation red staff to give you keys to buildings where units are since they don’t unlock them for you in the morning and always short staffed
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Name: J**** B******
Date: 2024-07-01 23:46:41
Rating: 5
Comment: Amazing service, came out with my 32 foot rv trailer and they attended me quick. Very friendly and helpful at the front desk. Was able to book the same day and even have the first month basically free.
Name: J****** H**** J*
Date: 2024-07-01 21:42:19
Rating: 3
Comment: I like my space but I am not happy with the yearly increase and the loss of one free month for paying the full year’s payment at once.
Name: P***** H************
Date: 2024-06-29 15:26:59
Rating: 1
Comment: This business establishment raises storage rent every six months. They are extremely greedy.
Name: D*** C***
Date: 2024-06-29 13:24:02
Rating: 5
Comment: They are safe and convenient at an affordable price. The staff are easy to get along with.
Name: s***** m****
Date: 2024-06-29 07:42:56
Rating: 5
Comment: Ive had very positive results, I feel that whenever you have good management at a business you will get good service and I think the on-site manager here is very good a good role model for the other employees. Shes always respectful and cheerful. She is always busy too Ive seen her doing so many different tasks from yard work to making miner repairs.But on another subject that has happened recently that Im not happy about . One of the other ladies that work here told me I was no longer going to be able to have my dog with me no explanation just she cant be there. Naturally im upset so talk to someone else they say there was little poops found, to them it looked possibly like racoon, well my dog is a German shepherd a very large GS she doesnt do little poops and she doesnt poop here but if she did theres noway I wouldnt pick it up they say nobody else brings their dogs in that area. That may be true but I will tell you who does and who was in that area when that happened and its the guy that cleans out lockers he has 2 chihuahua s and lets them run free Im sure thats who they need to speak with also why was no cameras reviewed. If your goingĥproof. The issue has made me start looking for other facilities to rent I have 3 lockers Im not going to like it but what else canI do?
Name: s*********
Date: 2024-06-29 04:31:14
Rating: 3
Comment: Staff not very knowledgeable or helpful.
Name: L****** M****
Date: 2024-06-29 02:39:05
Rating: 4
Comment: All good but every time I try to pay on the Internet, it doesn’t let me
Name: L***** V
Date: 2024-06-29 02:33:46
Rating: 5
Comment: Been with them for several years and theyre great. No complaints.
Name: T*** A*****
Date: 2024-06-24 19:23:56
Rating: 5
Comment: Yes the African American lady was very helpful..looks like ahes doing to much work for one person..she deserves a raise.
Name: S****** M****
Date: 2024-06-23 23:11:44
Rating: 5
Comment: My grandmother passed away in 2001 mama got a storage here they sold it but they’re still going to help me locate the things they were important however my mom just passed away in 2021 and I got another storage here and my son was born in 2009 three times until you also got a storage here and they’re like family I watch over you before you even had kids and long as everything Alex is still here. Joshua and Teresa she like a a mom sister, a counselor, and a friend every time I come I can’t help us to think of a mama grandma. ❤️ it not just a storage company or just to place a Business for second place I know as a home. I think of all the good times here with my mother
Name: k**** w*******
Date: 2024-06-19 23:55:08
Rating: 5
Comment: Amber was so helpful with her awesome personality.
Name: K******* F***
Date: 2024-06-19 14:01:52
Rating: 5
Comment: Had a very good experience renting a space here to park our travel trailer. Amber was very helpful and communicative and all around pleasant to do business with.
Name: C**** B*********
Date: 2024-06-15 02:46:26
Rating: 5
Comment: The young lady that helped me today was very polite, she went out of here way to make sure I got the help I needed.
Name: E******* B****
Date: 2024-06-13 21:20:50
Rating: 5
Comment: This is a great place for storing Summer and or Winter furniture! Want a unit just to make room... This is it for you!!! Come in and talk to Teresa! Shes a great help and very knowledgeable about the property and units available. Stop by today! Great rates and a great Staff! Happy Storing with Mini Safe Storage!!!
Name: S****** N f******
Date: 2024-06-05 23:23:20
Rating: 5
Comment: Very impressed with the crew Everybody Was in contact with each other customer service was excellent not what you normally see at a regular Public Storage these workers were hustling getting things done in the hot sun helping each other out at times driving their own personal vehicles to satisfy the customers I recommend this storage facility to anybody who has the money to get one cuz Im a happy proud customer talk to the maintenance crew guy he was really cool too very friendly helping even clean my storage unit out before I moved in and slept a little some little petty dust that was just I was okay with but they wanted to still do it like the professional team they are I highly recommend
Name: O**** G******
Date: 2024-06-04 22:52:46
Rating: 5
Comment: Amber was very helpful
Name: B***** R***
Date: 2024-05-23 01:00:28
Rating: 5
Comment: I have to say the manager Michelle she is a jack of all trades n let me tell you she will figure it out. Shes an all around great person!
Name: J*** P**** N***** J*
Date: 2024-05-21 19:03:07
Rating: 5
Comment: I’ve been a client for a few years now and I love how helpful everyone is, Especially Michelle. She is always walking around, cleaning and always helpful and assisting clients. Keep up the good work guys!
Name: T***** S*****
Date: 2024-05-18 21:45:35
Rating: 5
Comment: Michelle is always kind and helpful when I go to storage,
Name: G***** A******
Date: 2024-05-05 11:37:14
Rating: 5
Comment: Helpful on thorough will be using them in the future again.
Name: Y*** S*****
Date: 2024-04-22 16:23:08
Rating: 5
Comment: Very friendly and helpful staff, willing to resolve any issue.
Name: J* W*******
Date: 2024-03-21 21:36:03
Rating: 5
Comment: I just wanna say thank you again to Adriene, she always has great customer service, very welcoming, and helped me with everything I needed, she was very patient with me. I definitely recommend this location!
Name: N*** L****
Date: 2024-03-21 19:49:22
Rating: 5
Comment: Came in to the San Leandro location the other day trying to find a good deal for a unit. I was greeted by very nice young lady who was patient and very helpful. She provided me with options and Ill soon become a customer at this location. Adriene you were extremely generous and pathetic with me. Good customer service is always refreshing. Thank you so much.
Name: S**** P***
Date: 2024-03-21 17:54:29
Rating: 5
Comment: Moving is stressful enough. My SO and I received the red glove treatment, courteous, efficient and professional handling from Adrienne, and a nicer, cleaner space for less than the public storage units in the area.
Name: j***** M******
Date: 2024-03-19 21:05:13
Rating: 5
Comment: Theresa was awesome in helping me secure a space for my newly purchased vehicle. Extremely professional and knowledgeable.
Name: J*** B******
Date: 2024-03-19 15:31:18
Rating: 5
Comment: Great Service & Affordable Pricing!The Lady’s in the office are such a big help Seriously! They were very professional, Made me feel very welcome at Mini RV Storage!Thank You!!!!!!!
Name: S****** E******
Date: 2024-03-15 21:59:27
Rating: 5
Comment: Excellent service
Name: S****** E******
Date: 2024-03-15 19:27:12
Rating: 5
Comment: Very excellent service.
Name: J**** H*** V*********
Date: 2024-03-11 05:52:17
Rating: 5
Comment: I must say everyone that Ive encountered that works there have been very nice people, the manager Michelle is the best and because of her I would recommend this storage to anyone. She not only made me feel welcome when I first moved my stuff in : but I also felt my belongings we safe as well. I would definatly go back if ever need a storage in the future.
Name: T**** T*****
Date: 2024-03-02 02:08:31
Rating: 1
Comment: They requested an insurance rider from us and lost it 3 times. We were there less than 3 months and they increased our rent (and they were already the most expensive storage location in the area. Their parking spots are at least 2 feet too narrow, compared to other locations and our spot was VERY difficult to get into and out of. Entrance and exit location is dangerous to use.
Name: A******** C******
Date: 2024-02-29 19:52:32
Rating: 5
Comment: Nice people.
Name: R**** A******
Date: 2024-02-21 16:34:36
Rating: 5
Comment: When it comes to customer service, Theresa and staff go above and beyond expectations! I was looking for a unit that would fit my special needs. Theresa not only inspected each unit with me but with a critical eye made sure to point out the pros and cons of each unit which help me decide which one to commit on. Every time i visit my unit I am greeted by name with a smile each time. Everyone here has made my move so seamless and smooth and have been accommodating to my needs. I would give them 100 stars if I could!
Name: T****
Date: 2024-02-04 04:24:53
Rating: 5
Comment: Secure, friendly,great rates!
Name: J**** H******
Date: 2024-01-29 14:39:17
Rating: 5
Comment: People were very nice, the place is very convenient. Its just the prices grow very quickly....
Name: M****** S******************
Date: 2024-01-21 17:34:33
Rating: 5
Comment: Very helpful and friendly staff. Always ready to answer questions and help when we needed it.Thank you.
Name: O M********
Date: 2024-01-07 13:42:32
Rating: 5
Comment: I just had too show some appreciation for Mitchell over at Mini Safe Storage💯. This lady was very patient and helpful to me😌. I made a reservation and purchased the wrong size storage unit🤦🏾♀️ after careful consideration I knew I messed up and needed to get a bigger unit. Mitchell went above and beyond to show me options and make the best decision I couldnt Thank her enough! I was stressed out trying to figure out how I was going to make everything fit🤦🏾♀️🤣 Thank you Mitchell for making this part of my process seamlessly 💯😌
Name: t** B*** m**
Date: 2023-12-28 18:14:36
Rating: 5
Comment: Really nice people, we walked in and had a smooth experience with the people in the office. They explained the rental lease overall in simpler terms, and the pricing is not bad either.
Name: J****** B*****
Date: 2023-12-08 16:14:26
Rating: 5
Comment: My experience with mini safe storage was great 👍 thank you for your kindness 😊 and not being so quick to sell my things thank you very much
Name: C*** D*******
Date: 2023-11-15 22:01:57
Rating: 5
Comment: Girls in office were amazing .Very helpful
Name: T**** S*** J**
Date: 2023-11-06 23:59:03
Rating: 5
Comment: The team workers, there were nice, friendly, and helpful.
Name: R****** C******
Date: 2023-10-30 00:52:40
Rating: 5
Comment: Our motorhome was safe and sound for 3+ years here. We were happy knowing that it was covered and protected from the sun.
Name: V****** P****
Date: 2023-10-23 17:42:30
Rating: 5
Comment: Amazing experience!! Loved every single lady in that office! They are all so helpful, patient and accommodating!! If I need a storage again, I will definitely be coming here! Thank you!!
Name: A******* R*****
Date: 2023-10-19 14:47:14
Rating: 1
Comment: Ever since StoragePro took over Mini Safe Storage earlier this year, they have raised the rent 4 different times. They went from $150 to $250 in less than a year. I finally moved out and relocated my vehicle to Uhaul vehicle storage right down the street. Im only paying $102 a month. Mini Safe Storage access hours are 8am-8:30pm. Uhaul access hours are 6am-9:30pm.
Name: J*** R****
Date: 2023-10-11 23:31:05
Rating: 5
Comment: Michelle and Lauren this two persons help me a lot on my storage this two ladies is very professional thank you so much
Name: g**************
Date: 2023-09-19 17:44:15
Rating: 5
Comment: All I can say is that the employees are polite, respectful and go out of their way to make sure everything is perfect for you and your belongings.
Name: E* L*****
Date: 2023-09-16 00:02:58
Rating: 5
Comment: Very helpfull
Name: E**** G******
Date: 2023-08-29 20:07:30
Rating: 5
Comment: Teresa & Cynthia are so good, thank you for your help!
Name: A**** H******
Date: 2023-08-24 01:17:53
Rating: 5
Comment: Michelle is very helpful and always friendly best deals in town.I come back everytime
Name: T******** S**********
Date: 2023-08-21 21:26:47
Rating: 5
Comment: Thanks for the ride, Michele.
Name: J******* Z***
Date: 2023-08-11 18:44:34
Rating: 5
Comment: We had such a great experience at Mini Safe Storage. Super friendly customer service and workers greet you as you walk in. When I brought my mom in to get her storage units they grabbed her a chair when asked and were super patient and accommodating to her storage needs.Michelle, one of the workers goes out of her way to help. I know when she is there I know my exsperience will be good and will make time to answer any questions.I super recommend using mini safe. They have great prices, a selection of storage sizes, and they help you find what you need. I would super reserve a unit from them again.
Name: R*** W*****
Date: 2023-07-17 21:09:05
Rating: 5
Comment: I rarely post remarks - but this is an exception.As a result of their continued competitive prices, I have been renting two spaces (for both auto & storage) at this facility for over 25 years. Their customer service, security, and cleanliness of this location are at its best - and the manager, Michelle and the employees ensure this.Highly recommended!
Name: C**** C******
Date: 2023-07-12 16:38:33
Rating: 5
Comment: Good people .Safe secure .Storage This place is conveniently located in the eastbay. .
Name: R** K*** (******
Date: 2023-07-07 22:57:41
Rating: 5
Comment: This review is now based on the exemplary staff here at Minisafe Storage.Ive had the experience to interact with each employee at this site, and I must admit they are friendly, professional, and highly competent. Ive had to call on each of them for various issues, and they were resourceful and helpful!
Name: D***** O****
Date: 2023-07-06 23:52:09
Rating: 5
Comment: Braved the worst storm of the year to show us storage spaces for the motor home
Name: v****** h******
Date: 2023-06-26 22:58:08
Rating: 5
Comment: Wonderful customer service, honest customer service. totally met my needs. Thank you Cynthia for your wonderful help today.
Name: T**** B********
Date: 2023-06-26 21:18:55
Rating: 1
Comment: I have had my storage for almost seven years. It was good until new management took over. Everything falls on deaf ears now. Ive been to the office several times to clear a mis understanding only to be greeted with a back in twenty sign, which was never the case. My storage was growing weeds through my sofa, mice had made nests in my mattresses. I finally gave up and couldnt justify the cost, time or the problems this place was causing me.i finally left, after a suprise 30 day notice paper I had to sign only to be told I wasnt me. After my ID check I signed, moved out and now receive a late fee plus rent bill every day. Letters asking me to contact them. I call and no answer. I leave a message and no one has ever reached out to me. Im talking about the facility on Hesperian in Hayward California. Other facilities Im sure are better. This needs a definite professional to turn this one around. I dont expect a reply, that would be almost unheard of but hey...
Name: m**** c*****
Date: 2023-06-26 20:04:06
Rating: 5
Comment: The Manager Michelle was friendly and prompt she told me everything I should know about the lease and facility. And i even got a doughnut.
Name: A***** B******
Date: 2023-06-17 08:23:26
Rating: 5
Comment: I was running out time to find an affordable storage that was local and Michelle absolutely MADE MY DAY!! She wasted no time (she could see I was frantic) and answered my questions before I even asked! The rate is very reasonable, but I was really happy with the location and size of the space she offered me. This place is great and Michelle is a CLASS ACT!!!
Name: S***** O******
Date: 2023-06-13 02:46:21
Rating: 4
Comment: Teresa was a joy to work with. Initial call center call was nice too. Organized and helpful. Site has a good track record of little theft and a good anti deterrent method set up:) I gave it a four as I don’t know more than what I e experienced so far. Can change to a five :)
Name: B***** R*******
Date: 2023-06-10 22:48:33
Rating: 5
Comment: Wanted to downsize and reorganize some of my stuff.Office staff was friendly and helpful. Still have two more units!Will enjoy not having to pay as much rent.
Name: M****** W******
Date: 2023-06-02 06:04:42
Rating: 5
Comment: The manager Michelle was pleasant & pretty knowledgeable. Made renting my unit quick & easy.Gonna tell my cousin bout this
Name: J***** J******
Date: 2023-05-31 01:37:31
Rating: 5
Comment: 👍🙏
Name: K***** a******
Date: 2023-05-29 23:22:42
Rating: 5
Comment: Good
Name: R***** C*****
Date: 2023-05-24 03:44:30
Rating: 5
Comment: The office personnel was very polite respectful and knowledgeable. The made everything crystal clear.thnx
Name: B***** M*****
Date: 2023-05-19 01:00:46
Rating: 5
Comment: Michelle was friendly, quick, efficient and professional. I appreciated her ability to get my space processed so I could move in right away. Time was of the essence and Michelle delivered with a smile! Thank you!
Name: L*** B***
Date: 2023-05-18 05:13:35
Rating: 5
Comment: Absolutely fantastic service from the management team and staff. They were prompt, professional, and friendly to the highest standard (even offering free beverages while I waited in the heat). They made every aspect easy and convenient. I feel comfortable leaving my truck under their supervision knowing it is in good hands.For any potential renters, I would highly recommend Mini Safe Storage, and their team, to anyone.Thanks again!
Name: K**** S*****
Date: 2023-05-16 05:47:55
Rating: 1
Comment: Cynthia was the worst person ever! She’s rude and unprofessional! Very short and had a ugly stinking attitude! She shouldn’t work there I canceled my agreement and went to U-Haul instead where they treated me better.
Name: T**** T****
Date: 2023-05-12 14:39:38
Rating: 5
Comment: Amazing service and friendly staff all the way around, management. was very impressed by the service, cynthia was great . She was professional, knowledgeable and very friendly. She made sure I got what fits me best and the same time she was stormed with customers .I’m very happy and thankful for everything. Keep up the good work . YOU’RE AWESOME. :)and maintenance all very helpful by far has been the best storage placed I had n conpare to public storage sucks I will never do business with public storage..
Name: H**** M*****
Date: 2023-05-01 20:30:04
Rating: 5
Comment: Fantastic service, useful and convenientThank you for that!
Name: J**** E******
Date: 2023-04-25 00:01:05
Rating: 5
Comment: This place is awesome!!! If you are looking for a place to store ANYTHING, THEN This is the place you want to go. They have great prices and just about any size storage you need including vehicle storage. When you go there ask for Michelle, she runs the front end, but is also around the property helping people with getting their storage space all set up and taking people to look at what size they want. IF you happen to go there and she is on the property showing someone around, then just ask for her and wait. I PROMISE YOU IT IS WORTH IT TO HAVE HER GET YOU ALL SET UP. SHE GOT ME MY STORAGE REALLY FAST AND IT WAS COMPLETELY STRESS FREE.WHICH WAS NICE BECAUSE I WAS ALREADY IRRITATED FROM DEALING WITH ANOTHER STORAGE COMPANY (EXTRA SPACE), WHICH WAS A NIGHTMARE, AND WAY OVER PRICED... SHE GOT ME MY UNIT FOR LESS THAN WHAT I WAS PAYING THERE, AND IT IS TWICE THE SIZE!. I WILL RECOMMEND THIS PLACE OVER ANY OTHER STORAGE COMPANY AROUND, AND WHOEVER IS EMPLOYING MICHELLE, YOU GUYS NEED TO CONSIDER GIVING HER SOME EXTRA PAY, BONUS, OR VACATION TIME BECAUSE SHE IS A HELL OF A WORKER!!! Thanks again 👍
Name: D** S***
Date: 2023-04-14 22:55:54
Rating: 5
Comment: This is the place to be if you need storage. The staff is phenomenal and helped me beyond measure. Im giving the manager Michelle 5 stars only because thats the limit, but in actuality she deserves 50 stars!!!!!!
Name: N****** M*****
Date: 2023-04-11 12:10:23
Rating: 1
Comment: They lock up storage early on a Sunday, which prevents you from having access.
Name: M****** M******
Date: 2023-04-04 17:25:48
Rating: 5
Comment: The best . I was very impressed by the service, cynthia was great . She was professional, knowledgeable and very friendly. She made sure I got what fits me best and the same time she was stormed with customers .I’m very happy and thankful for everything. Keep up the good work . YOU’RE AWESOME. :)
Name: I***** W****
Date: 2023-04-03 21:14:52
Rating: 5
Comment: Amazing service and friendly staff all the way around, management and maintenance all very helpful
Name: T**** T
Date: 2023-03-25 16:52:39
Rating: 1
Comment: Helpful at first after customer service told me I did not need to go in the office after I moved my things out, I got a bill and a rude response when it was customer service that gave me incorrect information soooooo good luck
Name: P**** P*******
Date: 2023-03-25 00:29:45
Rating: 5
Comment: The prices are cheap
Name: V** O*****
Date: 2023-03-04 00:48:16
Rating: 5
Comment: Friendly staff, great deals
Name: T*** A*****
Date: 2023-02-27 22:04:19
Rating: 5
Comment: My experiance at the storage mini safe was a good experience.great staff willing to help very clean as well as the units my girlfriend still has a unit their.I e recommended my friends to the storage.
Name: R****** S*****
Date: 2023-02-23 21:44:15
Rating: 2
Comment: Expensive and mini stands for minimal safety. I had spare tires stolen from my trailer.
Name: A S*** S****
Date: 2023-02-17 18:45:50
Rating: 4
Comment: Good overall service. A little wierd when I couldnt get the gate code to work, they didnt come help me, they just looked at me and went about their business. Ray, the handyman, is super nice
Name: L*** P*****
Date: 2023-02-10 01:10:36
Rating: 5
Comment: The service was excellent, caring and patient. Assisted how sign up online.
Name: B****** M*******
Date: 2023-02-07 02:48:36
Rating: 5
Comment: Great prices, better customer service! Michelle and Sean were friendly, Michelle answered all my questions recommended the perfect size unit for my needs, and Sean was quick with doing rental. Come on over and see for yourself.
Name: L*** T*****
Date: 2023-01-13 23:05:18
Rating: 5
Comment: This Storage Facility is AWESOME! My monthly payments are affordable, they are clean. They have updated security and are very close to me, which is nice. But I would like to say this, The Manager, Sean, is one of the kindest, patient, considerate and informative, and helpful individuals I have ever met. He knows his job! I just ADORE him and I am so happy I pick Mini Safe Storage in San Leandro. Ty Lisa
Name: M*** J*****
Date: 2022-12-27 03:37:29
Rating: 5
Comment: Customer service was great. Special thanks to Terrisa for taking such nice care of me.
Name: B** B** F****
Date: 2022-11-29 17:21:52
Rating: 1
Comment: New management StoragePro took over Minis Safe Storage last year and have raised the rent 3 times within a year. The reason I was given for the rent hike.., We strategically invest in our properties to ensure property conditions, services, and security meet your expectations....Ive been at this place for 3 years and nothing have changed for them to increase the rent. It was 175 last year and now its 240. This is just a big yard with a gated fence that houses vehicles. The security was an old dog before it passed away, and a homeless man who sleeps in a camper on the premisses. Be prepared for a rent increase every 3 months if you decide to move in.
Name: W***** Y****
Date: 2022-11-03 08:05:31
Rating: 5
Comment: I dont have a storage unit here but a family member of mine does and says that this is a nice quiet secluded storage place with good customer service and support and low prices for each unit. Ive been here with this family member several times and I think its a nice place so well both recommend this place.
Name: N****** M*****
Date: 2022-10-27 23:16:33
Rating: 5
Comment: Great people
Name: C****** M**** L*****
Date: 2022-10-12 20:39:46
Rating: 1
Comment: Speechless with slot to say.
Name: W***** C*******
Date: 2022-10-02 02:52:42
Rating: 4
Comment: It is a safe place
Name: L***** T*****
Date: 2021-11-05 00:00:52
Rating: 5
Comment: Went to dump my RV very reasonable on price staff very nice
Name: H**** S****
Date: 2021-07-09 18:36:49
Rating: 5
Comment: Great storage space.
Name: M****** A*****
Date: 2021-06-20 19:09:41
Rating: 5
Comment: Sean helped me and my mother in law out today. He was very informative with helping us get the space that worked for us(my mother in law is elderly and absolutely cannot do stairs) he helped us understand the discounts currently offered and reassured us of the insurance process and got us one of their locks to keep everything nice and safe. The process went smoothly and im grateful that they had someone who could help us out with every step of the way. Thanks Sean! Appreciate you!
Name: M***** L****
Date: 2021-03-14 22:27:17
Rating: 5
Comment: First off the staff at this place. They are not only down to earth, but also very accountable, very lenient, very friendly, and cool as eff. They are always willing to work with you, work with your schedule, work with your timeline, and willing to work around your schedule to accommodate your needs. Their prices are very reasonable and theyre almost always willing to work something out with you if you have a pay issue. Overall I believe their staff alone makes this place five stars.They also have a moving truck at your disposal if you need your furniture moved from your place to there or there to your place. Obviously there is a charge for that, and I dont know the rates because Ive never used that moving truck other than using it when I moved in which was free at that time which was 2 years back approximately.Now this place is a gated storage facility. You have the option to have your storage inside the building or outside. The price is depend on obviously the size and width of your storage also the price also depends whether if you wanted inside the building or out. And theyre always willing to show you the unit but taking a quick tour in their golf cart. It may not be grand and luxurious but for the price that you pay per month, it fits right in your budget, well for me anyways. I just hope they dont go out of business because I dont want to pay high prices for different storage facility where this place offers the same for low prices. So if you need a storage unit I do recommend this place.
Name: D**** W****
Date: 2021-01-26 23:19:37
Rating: 5
Comment: Stellar Service! I have always been treated with the most respect and personalized service by both Tony and the manager Obi. They have been very kind and flexible with my needs, and I’ll definitely be coming back here when we store locally. They had the best deal on our long term unit and let us use their truck, that saved a lot!
Name: H***** a** M**** W***
Date: 2020-12-22 21:05:20
Rating: 5
Comment: Every one of the office managers are vey friendly and helpful. I definitely would recommend this storage services.
Name: E*** P****
Date: 2020-11-19 04:10:58
Rating: 3
Comment: Were attentive to us and speedy. Worked well for us. They monitored traffic from auction which we werent involved in. We were just taking care of our unit. I would recommend to others although rats had visited our unit. Yuk.
Name: W****** G******
Date: 2020-10-13 22:11:18
Rating: 5
Comment: Unfortunately they were unable to help me park my RV because it was too big but give me some suggestions on where to look.
Name: C******* C**********
Date: 2020-10-11 21:40:19
Rating: 5
Comment: This place is great for storing your stuff. I have no complaints. The people there are friendly and they work with you in regards to payments, vacate notice, etc. They didn’t give m a hard time AT ALL when I made my final payment due to me vacating last minute without notice.
Name: P****** M****
Date: 2020-10-04 06:29:26
Rating: 5
Comment: Great value for money
Name: P******** W****
Date: 2020-08-30 18:45:37
Rating: 5
Comment: We’re so excited to find this place. Very friendly and accommodating employees.Tony treated us very well. Best deal in the Bay Area!
Name: R**** K****
Date: 2020-07-28 20:46:56
Rating: 5
Comment: I found this place using selfstorange.com. I was hesitant at first because I never heard of this place. Google reviews were positive and they had great deals on storage spaces, so I decided to give it a try. Met Tony at the office. Great guy and very helpful in explaining every detail. One of the best experiences Ive had and no hidden fees. Unlike Public Storage. I had to ask for an explanation for every hidden fee. I highly recommend. Give Mini Safe Storage a try.
Name: J** F******
Date: 2020-07-20 21:01:37
Rating: 5
Comment: Great staff
Name: Z*** W******
Date: 2020-06-02 17:47:42
Rating: 5
Comment: I rented a 10 x 15 drive up unit from Minii Safe storage back in March of 2016. I just moved out of my unit yesterday. During the four years that I had my unit there I had absolutely zero problems with all aspects of renting a unit from a storage facility. My storage unit was always safe, I felt safe going there, the storage facility was extremely clean and they offer insurance should you ever need it..Most importantly the management staff and everyone that works at mini safe storage are extremely helpful, provide excellent customer service, and made me feel like I was family. I would highly recommend anyone that wants to get a competitive rate and a safe place to store their items to definitely use Mini Safe storage. I would definitely rent there again.
Name: B****** B*****
Date: 2020-01-26 18:11:41
Rating: 5
Comment: Great storage area if you live in this area and thats all i can say
Name: J*** K*****
Date: 2020-01-12 16:58:41
Rating: 5
Comment: Going here with my boss brought back memories of the storage in Chicago
Name: J**** L***
Date: 2019-11-18 19:46:22
Rating: 5
Comment: Good people price and property to work with.
Name: G F*****
Date: 2019-11-01 18:30:12
Rating: 5
Comment: My experience with U-Haul was a very positive one. Under new management, I received the best customer service in a long time. Both service agents keep me informed and moved everyone, to include me, expeditiously. They are both courteous and attentive. I will return to them for my rental needs.
Name: S***** V*******
Date: 2019-09-30 08:13:11
Rating: 5
Comment: I definitely give them 5 stars they were so very helpful to accommodate me with all my request.... The man that helped was Johnny he was very knowledgeable about Mini Storage there in San Leandro He also was very kind and pleasant I received great customer service I recommend Mini Storage to anyone its secure, the grounds are kept up and maintained. You can feel reassured that your storage unit or units are safe and secure😃
Name: J***** F******
Date: 2019-09-30 01:25:46
Rating: 5
Comment: Great place to store ur extra stuff! Friendly and accommodating staff who will shuttle you in their golf cart to check out the lockers. Highly recommend Mini-Safe Storage!
Name: E**** Y****
Date: 2019-09-27 16:51:22
Rating: 5
Comment: Great customer service and a wonderful place to use storage At A nice team of staff keep up the great work
Name: A****** L*******
Date: 2019-09-11 00:41:43
Rating: 4
Comment: Very friendly front office personnel, but the parking is very tight.
Name: B***** S*****
Date: 2019-08-21 02:57:56
Rating: 5
Comment: I would choose and recommend this place. Management is awesome and Johnny is super helpful, knowledgeable and friendly. What an experience! Did I mention this place is clean and organized?
Name: J** B******
Date: 2019-03-19 20:38:43
Rating: 4
Comment: Staff were friendly and helpful. The location is super convenient for the freeway and easy to get to. There are people on the location around the clock. Seems like a safe place.
Name: S***** H******
Date: 2018-10-11 21:28:48
Rating: 5
Comment: Great Customer Service and Great Value! I was immediately impressed from my first call and they continued to impress the entire time I was their customer. I can’t recommend them enough.
Name: R*** M******
Date: 2018-09-08 04:16:32
Rating: 5
Comment: Awesome place to store your things. They are very professional and courteous. I highly recommend using them.
Name: B**
Date: 2018-09-06 19:52:09
Rating: 5
Comment: These folks are great! Good prices, convenient location in San Leandro, a nice secure facility, and most important, really good service at every point of contact. This is just the sort of place that I look for to do business with. Very high recommendation.
Name: J**** D
Date: 2018-05-05 20:15:47
Rating: 5
Comment: Started storing last week. Ray helped me out, and even though other tenants kept walking up, he stayed focused on me and explained the lease. Being a storage professional myself in southern Calif, I could recognize hes a good manager. Property seemed satisfactory. Could use a little more TLC, as older properties always do... but overall seemed secure. Thank you Ray!!
Name: S****** R********
Date: 2018-04-17 18:59:51
Rating: 5
Comment: I recently rented a storage unit at Mini Safe Storage. I was uneasy as this was my first time utilizing a storage facility. My first impression of the staff, Obie, Alex and Ray were that they were professional yet friendly. They were helpful with my choice of unit size and I left feeling comfortable with entrusting my items at their location. Mini Safe is also centrally located and hours of operation work for my needs.
Name: B******* B******* I*
Date: 2018-03-21 02:00:46
Rating: 5
Comment: I’ve had my unit at Mini Safe Storage for almost 1 year and have had no issues. The grounds are well kept and staff are very helpful and understanding.
Name: J***** W***
Date: 2018-03-20 23:57:17
Rating: 5
Comment: Excellent customer service Ray was very helpful
Name: J***** R*********
Date: 2018-03-20 23:53:03
Rating: 5
Comment: Moving is a stressful task that nobody wants to tackle, but amongst my arrival Obie helped ease the annoyance of such a task. I felt the rates were reasonable and they had units that were clean, secured and accessible. Impeccable customer service!
Name: C*** H*****
Date: 2018-03-20 23:31:01
Rating: 5
Comment: Great place to store personal items..... I don’t have to worry about my belongings being tampered or stolen. Great staff here. Each interaction is pleasant and their customer service skills are A1. Especially I believe his name is Obi. Besides him being a Cowboys fan lol he is a great asset to the company. Always greets with a smile and upon departure he says have a great day sir! I would highly recommend Mini Safe Storage!!!!!!
Name: T** H***** D*
Date: 2018-02-02 05:07:18
Rating: 4
Comment: Reasonable rates and conveniently located
Name: N****** H***
Date: 2018-01-06 06:23:53
Rating: 5
Comment: Clean Safe Friendly, Love it Thanks guys!
Name: J***** F******
Date: 2017-10-15 00:06:12
Rating: 4
Comment: Nice folks, good se urity but those road bumps have to go! Messed my car so I dont take it there anymore. I dont actually have storage there but my friend does and I was driving him to it. Hes quite happy with them
Name: J*** H****
Date: 2017-07-09 00:06:37
Rating: 3
Comment: Okay and be cleaner.
Name: D****** W******
Date: 2017-03-28 00:40:28
Rating: 5
Comment: Great so far.
Name: J*** �******** A******
Date: 2017-03-16 00:47:35
Rating: 1
Comment: Dear.
Name: G**** H** (**************
Date: 2017-03-02 20:01:16
Rating: 5
Comment: Great experience at Mini Safe Storage. Ive had a jnit here for years and the customer service is easy to work with and hassle-free.
Name: S***** L*********
Date: 2017-01-15 22:30:40
Rating: 3
Comment: Decent rental. A lot of ants though.
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Name: J**** H****
Date: 2024-07-03 17:59:07
Rating: 5
Comment: Teresa and Amber are the best! Give them raises!