MJ Diamonds - Fairlane Mall in Dearborn
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Dearborn, Wayne County, Michigan, US
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Site: http://www.mjdiamonds.com/
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:12–6PM
MJ Diamonds - Fairlane Mall in other cities:
I had an amazing experience buying a diamond ring at MJ Diamonds, everything there was great, the store, the selection, quality, price, and the staff, all together a very pleasant experience. My sales person, Ann, was very knowledgable, pleasant, and helpful. This was an unforgettable experience and I highly recommend this place and my sales person Anne, go see her for a great deal.
Place is a rip off. Toni is a con and they sale you items that are cheap and not worth the money you spend. Had jewelry fixed from them and my stones were stolen and replaced with cheaper stones and my item was destroyed. I would not recommend anyone especially minorities to shop with them. Thieves is what they are. They take advantage of people. Shame on them.
They posted that they respond in a day I sent them the question about my watch they lost it in the shop after I paid 25 dollars for a battery that did not work very very disappointed, after being a customer for 20 years. They took my phone number and a copy of my drivers license and no one contacted me ,I went on September 12 to pick up the watch waited one hour they could not find it. .I wasnt happy about all that but today I received a call from the Manager to inform me that he looked for my watch and it was at the service center and it is ready for pick up .I am happy that his action relieved that sense of doubt about a place I trusted for a long time . Thank you Jymmy
Always an amazing experience at MJ diamond! The staff is always knowledgeable, prompt and very professional. Wonderful quality and exactly what I want for myself or to gift! I would recommend MJ diamond to anyone looking for great quality, reasonably priced, beautiful jewelry!
I was charged $50 to replace a battery in 2 g shock watches. They didnt set the watches and they didnt sync my watch correctly when they replaced the battery. So Im out 50 bucks and watches are in worse shape than they were when i came to them. Id Give these crooks a -5 star rating of i could. 😡😡😡😡
Tony, Ann, Faye and the whole staff treat you like family. I have been shopping with them since 1996. They have cared for all of my jewelry needs for all of my important life milestones. The births of my children, engagement, wedding, birthday, valentines, sweetest day, mothers day, just because gifts you name it. The quality of their diamonds and overall jewelry are impeccable. I recommend MJ Diamonds if you are looking for a fun, family, exceptional service and one of a kind jewelry for any reason or season. I moved away 10 years ago and I still only shop with them. I have to see my family at MJ Diamonds!! Love them😍😘
Went my fiance & I went buy our wedding rings. We were impressed great customer service, very friendly, affectionate, caring have BEAUIFUL rings have EXCELLENT pricee!! My fiance and I walked with paying for 3 rings his/hers wedding rings compared to the price of 1 wedding ring without a band. Well definitely be going back for our children Jewelry!!!THANK YOU MJ DIAMOND AT FAIRLANE MALL
BEST. CUSTOMER. SERVICE. EVER!!!My initial interaction was over the phone, to which there was a miscommunication & I was upset.Out of the blue, my phone rings and its Tony from the store. Tony is calling to apologize for the miscommunication that had occurred earlier in the day. I was shocked! Businesses dont do this type of thing anymore...calling to apologize to a customer! Wow!Tony asked what he could do to make the situation right for me, even going as far as having my item I was looking for, shipped down from one of the other locations so I didnt have to go out of my way. AMAZING!I picked up my item with ease & was able to meet and personally thank the man that turned my day around, and my vision of his establishment! These guys provide top notch, high quality, excellent customer service...I should know, Im a Sales Trainer!My business will now and forever be with Tony and his Team!
I always get what I want from this jewelry shop. They always are so friendly with helping me out with any questions or request that I have. I’ve only bought two pieces of jewelry from them so far but I will come back for more because they are affordable and very easy to do business with.
Customer service was atrocious! Went in to buy a few charms for my girlfriends pandora bracelet, and I was treated awful. The associate helping me had a terrible attitude toward every question I proposed. She was snappy and very vague with her answers to my questions. I wouldnt recommend this place to anyone.
This place is a rip off I spent 6 grand on a chain I waited forever to get had it for about a couple of weeks now so I decide to wear it and it totally different from the one I put on layaway I was so frustrated when I picked my chain up I just wanted to get it in go that I didn’t notice Toni is a con man I spent a extra 300 when I picked it up because I was tired of them sending me in a circle for my chain so I had to take what they had and my pendant has very small diamonds with silver in the background to look like big diamonds like the one I picked out I’m so disappointed with tony and don’t see how they can get away with ripping people off like this it’s sad and makes me very angry because I work super hard for my money and want what I paid for this has been a unbelievable experience
Will not shop there again I had got racial profile by a guy named John he tried to accuse me of fraud because of my debit card so he tried to call my bank and call the police on me and then got mad because everything came back right that I wasnt a fraud . Worst experience I will never purchase anything from there again
A friend of mine told me to check out Mj diamonds for their selection of wedding rings Ive been looking to buy for my future fiancé, not only did I find my girl friends dream wedding ring but they made me feel so comfortable as if I was family, I will be a life time customer from now on, thankyou guys so much
Total reviews rating 4.1
90 Reviews for MJ Diamonds - Fairlane Mall 2023:
Review №1
2022-08-04I had my necklace for over a year and it recently broke so I got my necklace fixed for 87$ and less then 2 weeks before vacation and it breaks all apart
Review №2
2022-07-19Customer service needs improvement. Visited the store for the first time and my first impression isn’t a good one since I waited for up to 10 minutes standing and not being greeted while some workers behind the counter did nothing, and Other coworkers assisting people. Someone could have said something instead of looking at me, I asked someone a question she said “I’m sure they do but I don’t work here” as she was leaving from behind the counter. Just do better with greeting ppl, even if it’s busy just tell customers you’ll be with them in a second. All I had was a question about my item.
Review №3
2022-08-07😡😡😡😡 people are a rip off I had a layaway they took the 2.3 karats heart Diamond ring and switched it with a 1.2 karat and wanted me to pay 7,000 for a 1.2 karat🤬😡😡😡 never shop with them again the sales lady was rushing me to make a decision picking out something else. Terrible smmfh 😡😡😡😡
Review №4
2022-06-30They have the best memorial pendants and I just think because y’all are under rated people think y’all don’t do a great job
Review №5
2022-02-08DO NOT PURCHASE FROM HERE.I have now purchased 3 items from here. I tried to sell them. A 2,000$ ring is only worth 80$. 4500$ for 2 pairs of glasses only worth 400$. I have called multiple times and they just keep hanging up. My off day is Friday I will be there to return these items for my money back or I will be starting a law suit against you Tony. This is not right
Review №6
2022-01-04John Is the BEST hands down! Hes always helpful and patient. I only deal with My diamond Fairlane. I appreciate you John, stay BLESSED My guy💕
Review №7
2022-02-06I do not like the lay-away plan. This was not explained to me at the start of the lay-away. but if you cancel The lay-away they will not give you back your money. It goes to store credit. Not fair!!!
Review №8
2021-06-13Sold me a fake men Miche watch for $550 and sold me a fake necklace for $500. I had the Kay Jewelers lady above them test my “.925 sterling silver” and my “diamond pendant” and they both came back as not real. I recommend going in there with a Diamond tester of buying any diamonds from them.
Review №9
2021-01-08Only Jeweler for Me. Been shopping at MJ Diamonds for years. Best service and most unique jewelry in town. No need to custom make. They have everything. Every week a new selection. Have always treated me and my entire Family with respect. Check them out.
Review №10
2021-03-30Great customer service! Salma was so patient with me and helped me pick the perfect pair of gold diamond earrings. I’m IN LOVE with them! Will be recommending Mj diamonds at Great Lakes to all my friends and family.