Wheelchair-accessible entrance
Yes
Mobil in Rochester
Categories
Location on the map
Rochester, Oakland County, Michigan, US
Accessibility
Wheelchair-accessible toilet
Yes
Amenities
Toilets
Yes
Phone: +1 248-791-2721
Site: https://www.exxon.com/en/find-st...
Site: https://www.exxon.com/en/find-st...
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Mobil in other cities:
Comments (84)
CLEANEST gas station i’ve ever been to and very well organized. They have a huge wide selection of everything, always impressed every time I come in. The two girls at the counter are extremely helpful and professional no matter how busy or rude a customer may be. Job well done!
Owner was very rude. A group of us stopped by the gas station and one of us jumped out to get a coffee. A few minutes later the owner was outside yelling at us to move our van ( which we were in a clearly marked spot). He kept yelling and telling us to leave because we werent buying anything, all the while we were waiting for our friend to come out of the store. Overall will never go here again, he has no respect for customers. Will yell obscene things at customers, for no reason.
If I could give negative stars, I would give this place a -5. I have gone here for years but my experience tonight made me make the decision to go elsewhere. Was stopping in to grab some gas, drinks and snacks. I was waiting in line to pay for my items when I was yelled at by the woman with long black hair behind the register that absolutely no backpacks were allowed. My “backpack” is a tiny Michael Kors purse, I let her know of that it was just my purse and that Im in line going to pay for my items she told me I had to put my “backpack” into my car and come back with only my wallet. I don’t know how this woman works here, with her terrible customer service I would be ashamed to have her as an employee. Rather than giving money to a business that hires someone like her, I dropped my items at the counter and took my “backpack” and went across the street to Shell.Shell had no problem with me purchasing my gas, drinks, and snacks. “Backpack” and all.
Came here the other day and thr girl that was working was too busy on her phone as usual when i go there and i told her 3 packs of one kind of cigarettes and 3 packs of another kind, i purchased several other things i paid for it with my credit card and left. When i got home she only put one of each pack. She didnt charge me in correctly but if your worker would get off the phone and concentrate on the customers you would have made an extra 30$ just from me alone that day. It has happened a few times. And honestly i appreciate customer service and went to shell for years and they always treat me good. Not trying to throw shade but a pretty girl doesnt keep customers happy. Get someine that can focus and get the hell off facetime and her bluetooth.
It was okay A bit pricey though
Great service. Clean and quick..
Horrible service. Woman working there tonight cursed at my friend TWICE. Every time I go there, I say never again, but six months later, I go again out of convenience. Then I regret it. This has been happening since it opened. Beautiful store, VERY poorly run and staffed.
Have bought a lot of gas in this station over the years with never a problem. It is a gas station, after all. Tonight, however, I stopped to fill a tire that was leaking. Put my money in the machine, it started, but the filler nozzle was broken. It blew a constant stream of air, but would not put air in the tire. Instead, when I tried to connect it to the tire, it caused the tire to deflate further. The nozzle itself is broken.When I told the attendant, his response was simple.....not my problem. The machine belongs to a different company and is not his responsibility. He then argued with me whether the machine worked or not. I was amazed that this dude was argumentative but wouldnt go outside to see for himself.I dont care about 75 cents, but I do care when a business is callous and indifferent when a customer is unhappy because the equipment offered for payment is defective. He would not refund my 75 cents, saying it was my problem and none of his.Of course, Ill not ever use this station again, and will put this somewhere on Facebook so others will avoid going there.Just a ripoff. They know the equipment is defective, take your money, and then treat you like it is your problem. That they would do this for the paltry sum of 75 cents tells me exactly what cheap bastards they are. Screw the customer at any cost.
At 9:03 PM October 20th Rafel (may be a fake name) tried to peel my ID apart even after scanning it. Accused me of having a fake and threatened not to sell me anything (only really needed the milk) will be calling the manager. Staff is rude and inconsiderate, avoid this place like the plague.Update: the Tim Hortons bathroom used by employees has a non working sink, and no soap.
I go out of my way just to come to this specific gas station. Huge selection of everything you need, very clean and the staff at the register are always helpful and friendly. 5 stars from me!
Ridiculously high-priced gasoline and subjected to loud and annoying advertisements that are played on the TV screen at the pump with no off-switch or even a mute button.Also, it doesnt seem that their prices for gasoline that are advertised in maps is kept up to date, as it is advertised as $2.70 for regular gas (87 octane) but in reality is $2.80. Whether that is their fault or Googles, Im not sure, so I wont hold it against them.
Terrible place. Sells old cigarettes and tries to say I didnt buy there, when i went back in within a minute. Had Receipt In the ladies acted like I had never been in there The even accused me of bringing in an old pack of cigarettes trying to get my money back. These people are scam artist
Pulled up to a pump and sat for 5 mins talking to my boyfriend about what we should eat for dinner, before he even gets out of the truck a girl comes out and accuses us of pumping someone’s gas. NEVER pumped any gas NEVER stepped a foot outside of the truck. I said we haven’t even been out of the truck and to watch the cameras she said she already did and she saw us standing outside of the truck for 5 mins. Then she goes in and out of the building a few times and eventually asked us to move pumps because she messed up. Completely rude and didn’t even apologize for HER mix up.
Generally good selection of spirits and beers at a decent price
RUDE!!!!!Ive never had an issue until this past weekend. I stopped in to quickly grab some bottled drinks and snacks for my family. My boy and I went to the counter where there was nobody waiting in line. I was thirsty and opened my drink while waiting to pay. The attendant, ignoring me, came to the register with a bottle of wine for another customer he had been helping. I assumed that he was just going to check her out really quick and then wed be next. No problem... except he did this four other times, with the same customer, only checking prices, going back and forth to grab various bottles, and never even acknowledging that we were standing there. He couldnt apologize for making us wait, or even say that it would only be a moment. He said nothing. This went on for nearly 20 minutes while my wife was waiting in the car. By the time he was finally ringing up the $85 bottle of wine for the customer, he rings her up first, then proceeds to meddle with the bottle of wine and still no acknowledgement that I had been standing there the whole time. All the while, a line of 8 other people were behind me and also waiting.I took another few swigs of my water (I was thirsty), set the bottle back on the counter with all of my other stuff, and walked out of the store.I will never stop in this place again and, since I live in the neighborhood, all of my friends and family will also be warned to stay away from this place.
You can get your coffee donuts beer wine and liquor all at one great place with great service!
Over charging for everything. Displayed different price , and charged double at cash counter. Employee said this is not K Mart, we can charge whatever we want. RIP OFF !
Beware when purchasing/exchanging a propane tank from this location. On two separate occasions we received a tank with a bad valve and they would not exchange it.
Terribly rude, nasty sales lady. When I inquired why no one was wearing masks, she told me that if I was that worried, I should stay home!I will never return.
No bathrooms. Great selection of wine, but disappointed that bathrooms are close due to Covid???
Even though there was no power on the area, the convenience store was open
The air compressor took my quarters, but didnt work. When we asked the cachier they said they couldnt refund us. If it was any more than $1.50 I would file a police report, this is theft, plain and simple.
This place sales Remy Martin V.S.O.P. and 1738 at STATE MINIMUM! 🥃These stores in Detroit are price gouging! 🤬Oh yeah and they sell gas. 😋
Guy at the station turned the sprinklers on because we were playing Pokemon on the public sidewalk and then called the police. Not only did I go across the street to get gas after that, but I will never get gas there again.
Extremely rude employees, very high has prices and items inside. Will never be going back!! Would give 0 stars if I could!!!
Staff can be rude. Cheap bags will rip and drop all your stuff on the ground.
Thank you for supporting AMERICA! We appreciate you not cowering to Governor Whit ! God Bless You and the United States of America!🇺🇸
Excellent customer service, and a very wide variety of products. Very friendly employees and lower gas prices than anyone in the area!
You can find a Tim Hortons in here and a machine to check tires pressure.That’s not everywhere. I like it very much...
I love this place! The store is a mobile/Tim Hortons combonation, so you can get yourself and your car fueled up for the road.
The gas pump computers hardly ever work, cannot even use or receive rewards points, and the printers do not print receipts.
Great store in a good location along with Tim Hortons
The set-up makes getting to pump difficult, otherwise, its a gas station.
Very clean inside and outside the only problem I have is that the cashiers could pay more attention to their customers and not be on their phones
Doesnt even deserve one star.... That girl everyone else is complaining about has terrible customer service and a bad attitude.
Drug dealing out of small cigar boxes at the register.. seen it multiple times
Have nice collection of wine and liquor
Huge gas station with everything in store you could imagine
Love this place. We call it the gas station of awesome.
Great coffee fair price good service
The parking lot is a little small for both the gas pumps and the traffic driving in and out.
Poor customer service 😢 😞 😕
Fantastic gas! They offer all varieties of ethonal!
I think this was the gas station.. Served its purpose
My goto liquor store/gas station
Terrible customer service.
Poor customer service.
Gas station with some of the better prices locally.
Huge gas station!
Horrible service....highest gas prices
Clean and the attendant was very nice.
Lady named Myriam was rude enough to me to never return s
Good location.. above average price
Always expensive.
Fast, clean with competitive pricing.
Got gas for the car and now it needs more.
Pretty good service.
Sax Fifths Ave. Of Gas station
Friendly staff and OK prices
Good people there
Great store.
Gas station
Large beer selection!
Clean and safe.
Ok.
Got that Wall of liquor....
Ok
Convenient and clean
Overrated
Very clean
EXTREMELY RUDE!
Rude Staff
Awsomesauce
Good
Total reviews rating 3.6
84 Reviews for Mobil 2023:
Review №1
2021-12-28Its a nice store, but, watch what you are charged. I was buying wine there for a while until I realized that the prices displayed did not always match what was charged. I started watching it and caught a few times when the price charged was higher. When questioned, they blame it on the computer and ring up the right price. I went a few weeks ago and see that they solved the problem by removing the pricing from much of the wine. Pity they are like that, because it would be super convenient to buy there.
Review №2
2022-01-17I didnt know i had to ask to use the bathroom got yelled at for not being able to see any sorce of sign saying closed. Young angry lady with adida superstars was incredibly disrespectful . after leaving we see her flip the sign saying closed. If i could leave a no star I would
Review №3
2021-08-30Friendly service. I was very surprised at the selection of drinks, both regular and alcoholic. I was able to find the protein milk I had been looking all over for and they even had it in multiple flavors. Where most places may have a row or two in a case for some brands of drinks, this place had entire cases of that brand in flavors I have never seen. If you are thirsty, this is the stop.
Review №4
2022-04-25Good service clean station wish they would open the bathroom.
Review №5
2021-08-16Just FYI. Us sales guys always on the road looking to fill-up, get some snacks and use the restroom usually wont shop with you just because you dont want to clean your restroom and open it for your customers. No restroom, no sale. 1 star.
Review №6
2020-11-25Should it take fifteen minutes to simply get gas? I would like to think I am not crazy for thinking this Mobile gas station is the crazy one (this was at night, so there was no line). First pump I tried the Yes/No buttons BOTH did not work (fortunately the cancel button worked on the FOURTH attempt). I went to a second pump after trying that pump for the second time. The second pump needed two tries before it worked. Also, what company puts the Thanks, come back soon type of message BEFORE you pump? In all of my many years driving and using more gas stations than I can count, I have never had this much difficulty getting the gas into my car. Even the end was difficult. The pump did stop automatically when it was full, but the lever never reset, so I had to manually push it in to dislodge it. I will NOT be coming back.
Review №7
2022-06-14They have all your drinking need.
Review №8
2021-02-27As described by MANY. TOTAL rip off artists. Charged me 13.99 for a product that sells for 9.99 elsewhere. Went in the next day and guess what? Bought that same product for 9.99. IMAGINE THAT?!?Ive heard about scamming at this store and blew it off. MY MISTAKE!
Review №9
2019-11-14I like this store. Really good selection in the beer cave, excellent liquor selection behind the counter including single malt Scotch. Im not a wine guy, but they seem to have a good selection. The store is always very clean, and the staff is friendly.
Review №10
2021-02-02Came to grab some Disaronno tonight. The woman at the counter asked me to describe the bottle and thats all she could do for me. Then she said I dont know. How do you have thousands of bottles and no one who knows the product? Hmm.