In-store pick-up
Yes
Monro Auto Service And Tire Centers in Fenton
Categories
Location on the map
Fenton, Genesee County, Michigan, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Wi-Fi
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Appointments recommended
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 810-226-9171
Site: https://locations.monro.com/mi/f...
Site: https://locations.monro.com/mi/f...
Opening hours
- Monday:7:30AM–6PM
- Tuesday:7:30AM–6PM
- Wednesday:7:30AM–6PM
- Thursday:7:30AM–6PM
- Friday:7:30AM–6PM
- Saturday:7:30AM–5PM
- Sunday:9AM–5PM
Monro Auto Service And Tire Centers in other cities:
Comments (172)
They didnt call when my tires were done. Prices are the same as anywhere else.Edit: I appreciate that the owner is actually reading the reviews. I think that deserves another star. The last thing keeping this from being 5 stars was the fact that I wasnt notified that the wheels I brought in had some damage to them. The team was able to get the tires mounted, but with some difficulty as there is a lot of sealant on some of the beads. Had they notified me, I would have definitely bought new wheels.
Staff at this location far exceed expectations. All our vehicles are brought to them for tires. They went the extra distance in finding tires that met what I wanted, could be done, and was most practical for my Beach Buggy.
CAUTION: DONT BUY THE TIRE WARRANTY. They automatically charge you when getting a quote and it is about $20/tire. I made the mistake to buy it and didnt tell them to take it off. A mount later something went through the side wall. I take it in to get it claimed under warranty and they tell me they are still going to charge me about $55 to fix it. What a scam to buy the warranty. Check your quotes!!!!!!!!!!!!!!!!!! Take it off, not worth the paper it is written on. I would have given zero stars but it would not let me.
I had an flat tire on Sunday, which was the 4th of July. Not only did these guys fix my tire quickly, they were some of the friendliest people I’ve met! Great service, even on a holiday when every other tire place was closed! Definitely recommend!!!!
This is the best place to get tires and anything else you need for your vehicle! Edward and Ken were beyond amazing! Such a wonderful experience! The entire staff was kind, very good pricing, and It was worth the trip from howell. Thank you guys for helping me during a stressful time! Highly recommend this place!
I have had numerous experiences with the location in Fenton and all have been beyond excellent. The managers explain pricing and will even walk you out to show you what is wrong with your vehicle if youre not sure what needs to be fixed or why. Service is quick and friendly always. Will take my car there for as long as Don is the manager and Larry is the mechanic
Super fast and great work! Highly recommend this place.
I was in to have new tires put on my 2008 F250. James was behind the counter and was friendly, very helpful, and knowledgeable. Don changed the tires and did a great job. He didn’t scratch the rims and got the wheel and tire assembly balanced without having to go back a second time (like has happened at the place I had been going). I recently bought the truck and Don took the time to walk around it with me while the wheels were off and point out a number of things (both positive as well as what needed attention). Very knowledgeable and friendly guy as well.I was very pleased with the service and will definitely be back. Thanks guys!
This place always squeezes my wife and I in when we need service. They are speedy, honest, and have great prices. Especially for oil changes. The staff is super friendly also!
James, Don and the rest of the staff are honest and hardworking. They took my unfortunate choice in a vehicle purchase and made it into a positive experience! The car drives great and it was worth every penny to repair. I will always bring my cars here- thanks again!
The Fenton location, The manager Robert was very professional. The tire tech’s were over all awesome. They were very friendly and told you everything they were going to do and fix. I applaud them for they’re professionalism. Thank you GUYS.
Very friendly staff, they do a great job, and treat your car well. I try to always use them for anything tire related! Good prices and they generally have a large selection of tires. I have always had good experiences here. The only reason I cant give them 5-stars is how slow they tend to be. I have never been here without at least a 1 and a half hour wait, usually its a 2-3 hour wait, so that should be fine if you plan on dropping off your car but if you dont youll likely have a long wait.
Made an appointment online for a 1pm appointment showed up at 1245 and was told they double booked and that I was going to have to wait longer because of it. Take time out of my day to make an appointment only for it not to happen. Terrible customer service and horrible online booking. This would have been our first time bringing a vehicle here and because of the horrible customer service will never bring another vehicle here!
Very friendly and fast! Ordered my tires from Amazon, shipped directly to Kan Rock, and they were installed with no fuss. Very happy to see Amazon work with local shops like this, where the service is exceptional!
Fast and Friendly service!!! I definitely will recommend this shop to everyone!!!
Open on Sunday is an awesome bonus for this place. No mechanic on Sundays though. But the ability to get tire work done on what is often my only day off is great. Only place in the Flint area I could find open on Sundays. Service was fast price was great. It is not very busy in the first hour after they open, or at least it wasnt they day I was there. Will be back.
I had a completely flat tire, it was fifteen minutes until closing time on a Friday. I offered to leave the car there and come back but James said no that they could help me right away. Hunter fixed my tire and I was on my way in no time. They stayed late and gave me no attitude that is was late on a Friday. They have always went above and beyond this is not the first time. They have a customer for life and you are a fool if you go anywhere else in Fenton.
So this was my first time here and was completely 100% satisfied. I was in town for vacation and needed a tire rotation and balancing as I was behind and didnt have time before leaving and getting on the road, the staff was very friendly and informative along with good prices. Definitely will use again whenever Im in town and need servicing.
We took our car in for an oil change and tire rotation. The staff was very friendly, and the service was extremely quick. Very impressed with the level of service we received there. Would recommend for your service needs.
I live in West Virginia now but still bring my car back on every visit for oil changes, tires, brakes, (this week was a wheel bearing) and whatever else my 257,000 mile SUV needs... Which is often! Always helpful, friendly, and gets the work done quickly. Ive been coming here since I was 16 and had my first car and 20 years later this is the first place I go for auto service. If youre in a bind their 6mo/no interest card is a great option too and has saved me a few times! Nice guys and never feel like theyre just trying to make a sale.
Last year, I took my car here because it was local and convenient. Don helped me out and claimed I needed a “full synthetic oil change” because my car is 2015, and I was told: “every car that’s a 2010 or older NEED full synthetic.” When I came back to pay, he writes me a bill for $79.95, NEVER IN MY LIFE HAVE I HAD TO PAY SO MUCH FOR AN OIL CHANGE. Later on about 6 months down the road, my boyfriend brings his truck to get an oil change just to see how much they would charge him.... $29.99.... EXCUSE ME? I went in there and spoke to James about how I was charged double the price. James was overwhelming embarrassed and surprised that Don would ever think that’s okay to over charge a customer that much. James fixed our problem by giving my boyfriend a free oil change that day, and allowing me to get a free oil change on my car next time it needed one. So today, i head in there excited to get my free oil change that i very much deserved, and it’s DON AGAIN. I explain to him the situation and claims there is “no documentation about the free one on the ford fusion” He is the manager and REFUSED to negotiate, questioning if I was lying as I was so flustered that he was screwing me over for the second time. I left without an oil change and WILL NEVER go back. He’s pathetic and A SCAMMER. He must make commission on over charges and is ridiculous about it. PLEASE DONT WASTE YOUR MONEY HERE!!! THEY ARE SCAMMERS AND CHEATERS.
Good guys & great service at a reasonable price
Their work fell apart on the freeway and almost killed me. Had to have a mobile mechanic come to the rescue and repair the 1500 dollars worth of work they just did the day before. Now the 4 brand new tires they just installed always feel flat and sway all over the road. They insist it was just low tire pressure and they fixed it with no new results. I wouldnt recommend this place to an enemy
Young kid scratched my brand new wheel trying to force them on the machine with the wrong bulkhead. Manager called me and told me they didnt have the right bulkhead and wouldnt be able to mount them. They kind of rushed me out when I went to pick them up and never mentioned scratching the wheel.I went to Unlimited Offroad and they were able to mount them without issue.I filed an insurance claim and its denied because the tech and manager conveniently have temporary amnesia.Avoid these amateurs if you have anything aftermarket.
The WORST customer service EVER. No phone manners at all. Getting the guy to speak was like pulling teeth. Then I dropped my car off and they could not fix it which is fine but when they called me the guy again on the phone mumbled, couldnt explain to me why they couldnt fix it, barley said two words. Seriously, get someone who is good with customers working the phones and the front desk. Awful Customer service. I will NOT be back.
One of the best tire shops in town great people great service.Helped me out in a pinch when nobody in town would touch the lock washers on my Porsche cayman.They got it done!Fantastic job.
***Horrible Customer Service!!! Avoid Kan Rock Tire In Fenton!!!***I am normally not a person to leave a bad review, in fact I leave good reviews all the time but Kan Rock Tire in Fenton, MI will never get any of my money. I stopped there today for an alignment. I was surprised when my vehicle was pulled into the bay because myself and two other customers very clearly heard multiple people making rude and vulgar comments about my vehicle. As I approached the service counter, the service writer that was assisting me walked through the door where my vehicle was located and he was laughing. I let him know that myself and the other customers could clearly hear their remarks, he just shrugged his shoulders like he could care less. Needless to say I will never step foot on their property again and I hope that you do not as well. I work hard for my money and deserve better customer service that Kan Rock Tire has to offer!!
Never again! I took my car in because my tire pressure was low. 4 hours later, with no call that they said theyd make, I picked up my car. According to them they removed a nail and patched it. By the next morning my tire pressure light was on again. This time I went to Discount Tire who removed a screw and repaired my tire in less than an hour (I was fifth in line when the doors opened).
Great people. One day I was having trouble with a tire pressure gauge on my car dash, and I went to a competitor because they were a quick stop away, they told me it would take hours and cost me a consulting fee to test the gauge and on, and on, and I felt swindled, so I left. I called up my friendly Kan Rock where I usually did business for tire-related problems, and not only did they know me, they knew my car make and model well enough not to need a reference from the internet to know that I just had to reset my gauge through my radio of all places. This customer service brought me back for tires which they warranty and they stand behind their promises. My sister had 3 flats on one tire due to a string of bad luck in her first car and since we bought them from Kan Rock, they always took care of her like the valued customer she still is. With the tire-lifetime rotations and balances, and the reminders in the mail for tires and oil, this place takes care of you and your car. They dont just sell you tires, they sell you excellent long term customer service and reliability that cannot be beat, especially with their car trivia challenges like I had about my old car. I wouldnt buy tires anywhere else.
I work 7 days a week. I called to see about getting in for tires after work at around 5 pm (they close at 6). Asked about making an appointment and guy was being kinda dicky and says it depends on whats going on at 5. Hello! Thats why I called to make an appointment!! Forget it; Ill go somewhere with better customer service!
I would recommend this shop to anyone. I went here after going to three different tire shops to have a tire fixed. This place found the problem and took care of it. Great people and great service, you will have my business again!
Wish I give 0 stars. This is a great place to come if you want to overpay for work that doesnt need to be done on your car. I guess it probably didnt help that Im young AND female. Honestly, I have to thank this place for teaching me a valuable lesson that some people really are only looking out for themselves.
1st Experience Sat. Before Christmas AWSOME! Can Do Guys!I needed to add my snow tires last minute trip for Christmas. Walked in without an appointment met Don he happily walked outside to my vehicle, addressed my needs said I can get you done in about an hour and a half and they did! I met all the staff and couldn’t be more impressed. I usually do business with discount tire and they turned me away today. I think I’m gonna be turning them away from now on.I’ll definitely give KanRock Fenton the first shot at any of my vehicle repair needs. Thanks James, Don, and Greg, and the other Nice Technician I didn’t meet.And you all and your family have a merry Christmas; You made mine better; Thank’s guys.sincerely Patrick
I took my car here for a new tire, they said they could do it. They said it would be done by Monday, I call Monday because I didnt receive a call saying it was done, it wasnt done and they said they couldnt do it. We paid in full for this and still havent been reimbursed 10 days later. Weve called the store, no help, and customer service which is also no help. Weve been told multiple stories, my card wouldnt be charged-it was, it would be reimbured in 2 days, 3 days, 1 week, the accounting guy is on vacation... I paid for a service that was never completed and should have been reimbursed immediately but wasnt. Ill never use this place ever again and recommend that no one else does either.
Just got new tires and 4 wheel alignment done. These guys always have great customer service and do great work been coming here for years...special thanks to Mike Swan he is always willing to go the extra mile to help me when it comes to tires.
No one was able to balance my wheels correctly and these guys did it!!They have a road forced balance machine. Usually high performance garage carry such equipment.People here, especially Mike Swan who is the manager is very kind.My car was making noise and they were about to close the shop, then they took their time to fix the issue at no cost!!! You do not see this every day.Thank You guys!
UPDATE: I called your number and left a voicemail shortly after you left this message on here, sadly, I have yet to hear back from anyone???So very disappointed. Purchased 4 new tires from this place, had a sensor that was supposed to reprogram after driving it, sensor never did... My husband brought it back twice and instead of getting it fixed, both passenger side sensors stopped working. The man working told my husband he didnt have tools that could work with such a newer vehicle (2015???) I had to take my vehicle to another business where they replaced both sensors, found a small hole in one tire, and THREE of 4 out of alignment, additionally, two different wheels had lug nuts that were put on too tight and had to be broken off. We spent $800 at Kan Rock for this??? I am beyond disappointed and furious about this experience.UPDATE: I called your number and left a voicemail shortly after you left this message on here, sadly, I have yet to hear back from anyone???
Chris and his crew are awesome. I recommend this Kanrok to all my friends and family. They explain it all, check 2 make sure whats best 4 my car. Me being a woman I feel treated equal and not taken advantage of. Kudos 2 you all 💋.
DO NOT take your vehicle to this shop. We brought our daughters Jeep to have tires put on. The following day the truck went in for brakes and the lugs were so tight they couldnt be removed. They destroyed and over tighten the lug nuts. This included the lug lock key. We took the car back to Kan Rock and they tried to remove the locked lug and stripped our key. They then told us the charge us over $250.00 to fix a problem they created. Now we are not able to get the tires off. I would not let them change the tire on my wheelbarrow.
This place is great. Had a flat and got me in right away. Took only about and hour and fixed it no charge. Did an amazing job. Totally recommend going here!!!
I took my car here for an oil change and tire rotation and balance. My car handled fine before i took it in. After they were done they took my car for a ride, which i thought was odd. When i left my car vibrated horribly, my brakes pulsate and my alignments off. When i called and complained they said it might be a problem with my tires and they would take a look at it. Not about to let them touch my car again. And Discount Tire says my tires are in great shape.
DONT WASTE YOUR TIME AND MONEY HERE! THEY WILL SCAM YOU OUT OF YOUR MONEY. I won’t be going here EVER again. the so called “manager” screwed us over and me and my family won’t be wasting our time with them ever again! DON is the guy that up charged us for a stupid oil change! IF YOU WANT TO SPEND $80 FOR AN OIL CHANGE, TALK TO DON! Lol PATHETIC.
Chris and Mike, and the rest of the crew are absolutely awesome! We take our vehicles to them every time. They have been very helpful with explaining everything in detail. They are honest, dependable, and fast at what they do. If you live in the Fenton area, I strongly recommend Kanrock/Monroe!
I was quoted $1300 for bearings, pads and rotors. I did it myself in two hours for less than $200, with better parts. Plus the rotors that were shot were completely fine.
Wish I could give less than one star. They royally screwed me over. They overtightend my lugs so much that it took my bf literally jumping on the breaker bar just to loosen them, only to have my lug cap break off. Now here we are 3 months later with another flat on a different tire and same thing happened. The guys at the tire store(not kanrock) couldnt get it off.. Ohhhh and not to mention that my tires are just over two years old and theyre already dry rotting even though i still have really good tread..
Good prices, friendly service. Also offer great services with tire purchases like free rotation and flat repair. They also torque lugnuts to manufacturer specifications which means you dont have to be the incredible hulk to try and get them off also showed me that i had some unforeseen problems that i was unaware of on my work van. Did the job fast and exactly as i wanted, thanks guys. Update 9-13-2017 just got another set of tires from kan rock for my crv. Yokohama geolanders g015 a/t i ordered them a day before with a small deposit and they were ready the next day to be installed. Great job guys👍!!!!! You are my new tire shop
They sure as f are kot open today!
Scam artists. They are all talk and make things sound so sweet like you are getting a deal.... tried charging me $744 for a tune up on a grandprix. Got the parts and did it myself for $45... where the got the extra $700 from I would like to know.
My experience tells me to go to discount tire. For a week and a half kan rock had a single tire to replace and all I got was the run around. When I check-in on it all I got was well let you know, well take care of you Sir. I go there after a week and a half theres my tire sitting in the same place with a pile of mail sitting on top. They are unprofessional and dont care about the little jobs!!!! I use to use them all the time not anymore!!!!! Too bad I gotta go elsewhere after several years of service with kan Rock. Hello discount tire the place that takes big and little jobs!!!!
Theyll usually beat competitors price quotes, no questions asked. They secured the donut back in the trunk, removed the factory hub cover off my old rim, installed it on my new rim, and placed my old, slightly-used tire in the trunk for me. This was in addition to what I paid them to do.
Cant believe I actually fell for this, but. . .I called Kanrock and priced a set of Dunlops, but when I got there, they didnt have them. Of course, they had a set of Kellys in stock and for a little cheaper. (Should have left the place right then! ) So I got the Kellys. ...They said that installation would only be about an hour. . . . And over 2 hours later, I was just getting out of there.Worse of all, after 20,000 miles, the traction sucks! Also, the tires cause the car to pull. Of course, rotating them kinda fixes that. But just until that bad tire moves to a front position.Stay away! I hate the fact that i fell for the old, Bait & Switch. But thats on me. The jank tires are on them.Deweys or Discount are better choices.
I have all ways gotten my tires from Kanrock, since I was a kid. I came in after Thanksgiving expecting to wait forever, the guys were very friendly , polite , I was in and out - Thank you again for everything
I was the ONLY one at the shop. They literally took 3.5 hrs to do my brakes. I took my car to them, rather than doing the brakes myself, because I thought I would save some time. I ended up wasting my afternoon in a dirty lobby. Not coming back.
Mike Swan and his co workers were very empathetic to my need. I’m a courier driver for An eye glass factory in Auburn Hills. By the time I reached Fenton air was coming out of one of my tires. It turned out to be a nail. Mr. Swan understood my need to get back on the road. Thanks once again to you and your staff Mike. I would highly recommend Monro Brakes/Tires.
Great place! Knowledgeable staff took my Audi here and the knocked it out of the park!. The manager is the bomb and his staff knows what is up! Look forward to my next oil change so incan take it here!
They worked with us on new tires. Beat any other quote from other buisnesses! Also the guys that work here are so friendly which is hard to find toward a woman. Would recommend for all services they provide!
Kan Rock is the best tire shop in town. Very knowledgable and friendly staff. From repairs to replacements, Kan Rock can help you out and get you back on the road quickly.
Monro (Kan Rock) does an awesome job at great prices for my oil changes and tire rotations. Used to do my own oil changes but it doesn’t make sense at these prices.
Great customer service! Got a flat tire taking my daughter to school, Had my 1 year old with me. They patched it up fast! Had me in and out! Thank you Mike and Alex!
Awesome! I have never been treated as wonderful as I was here. They did a great job and I will never go anywhere else again. Its nice to know that there are still honest businesses out there.
I was looking around for a shop that would put some Cooper CS4 all season tires on my Chevy Aveo. I looked at shops in Fenton and Novi and Kan Rock was the cheapest. When I called they didnt have this tire in stock, so I asked if he could order them. He did and they were in the next day. I got my car in and tires on with a 50 dollar rebate. I knew the car needed an alignment and these guys did that for a good price as well. All said and done Kan Rock did a great job and my car rides like new again.
Great place, went there after my tire blew. They were friendly and helpful. Made sure they did exactly what they said they would.
Great place and good people! They took really good care of me & my truck today. Happy that I chose Kan Rock Tire today, Thank you
I had a punctured tire on a Sunday morning. Kan Rock and Mike were able to help me out and get me back on the road. They are fast, efficient, and affordable!
The new manager is really good.
Took my car to kan Rock tire had the best customer service ever....makes me happy that James is holding true to my grandfathers (who used to own it) values and beliefs when it comes to customer service....may his legacy live on
Service was awesome, the guys are great! Would have giving 5, but the lobby was f____ng hot. Stood outside nadia the heat index was 95, so that tells you what the lobby was like.
Completely Dishonest avoid at ALL COSTS - confirmed a price twice over the phone. Even said that they were the same person we spoke with the previous day. Raised the price by $40 with no reason and wouldnt provide the name of a manager to speak with.
I would like to give a really great shout out to the guys over there at Kan Rock I had a problem I needed a tire immediately I had a flat got a great deal the guys stayed a little bit extra late for me so I can get the tires put on I really do appreciate it I want to thank them again I would highly recommend going there great set of guys great service I just cant say enough I really do appreciate it thank you guys very much I would recommend this place to anybody you need tires thats the place to go
Went in for tire install and James and the crew were so professional and courteous and a really great overall experience. Highly recommend them!
Excellent service. They are very honest when something is wrong with your car and they will fix it and if it is not they will let you know. Good prices.
Charged me far too much for an oil change. I don’t recommend wasting your money here. They have terrible customer service as well.
Don F. Showed great concern for my vehicle, and went the extra mile to ensure it is in the greatest working condition. Thanks for the service, will definitely be back!
Came in to have a tire switched over, was told that it would be a 4hr wait cause they were so busy but yet 3 out of the 4 bays were empty and there was two cars in the parking lot....went to your competition on the other side of town and got in within 10 min and wasnt charge cause of my troubles with you
They are honest and do not take advantage of their customers. Ive been going there for years. They are affiliated with Monro tires.
Made an appointment for an oil change. When I got there they told me their CC machine was down so I had to run out and get cash. When I got back they had brought two cars that were behind me in. Long story short...took over an hour to get an oil change.
I came from out of town to have some tires mounted, the staff was very friendly and the service is priced right.
Mike Swan- thank you so much! He had tires picked up from Novi and brought in to change same day! Super nice and helpful!
Chris(the manager) was very helpful. Don and TJ worked hard on my car. I will be back at this place for service.
The service here is very friendly. And they try to give you the best possible price for car parts and service.
These men were awesome! As if the stress of a wedding isnt enough having a flat tire made things worse and they put my day back on track for me. Thank you guys!
Took the car in for tires go on low they tried to fix but did not tire kept going flat took it back in tried to fix again still going low then they screwed up all the Lugnuts and then want us to pay for their mistake their customer service is terrible I would not recommend you take any vehicle to this place
This place takes excellent care of all of mine and my fiancé’s car needs, as well as service our company vehicles for over 13 years now.
Came in for a alignment, staff was super friendly. Service was done quickly and right! Highly recommend!!
Needed new tires, they were wonderful and very helpful. Loved the store!!!
Chris Mike and there crew have always takin very good care of me and my family and friends. I tell all my friends this is the place to get great deals.
Quick service, store manager was helpful and nice. Great customer service for the long run.
Very helpful staff. I was very impressed with their customer service and the attention they paid to the details.
Management closed Fenton location as of January 2nd 2022
Had a bolt in my tire and just wanted it removed and plugged. Was told they couldnt do it but wanted to sell me a new set of tires!
We have been using Kan Rock for 40 years. They always take good care of us.
Brought my car in for an alignment and some new tires. James took great care of me. Couldnt be happier
Just left KanRock in Fenton and the guys were great. Really appreciate all the info they gave me .Recommend anyone to go. Will be going back. Thanks again guys!!!!!
Just go somewhere else. The dude behind the counter was rude for no reason and charged me 4 hrs labor on a >2hr job
Awesome service with reasonable prices. They always treat me well.
If I could give 6 stars I would. I was completely satisfied and even if my experience was half as good it would still be 5 star
They are fast and efficient, they got me in and finished even when they were busy. The prices are fair and the staff is very friendly.
Took my car in for an alignment because I had a slight pull to the right, other than that it was a smooth ride but now my steering wheel is off and it shakes like crazy and of course they couldnt fit me in all week to correct the issue so I have to get up early on a Saturday to sit there until they can get me in. Not happy with my experience at all and Ive been coming here since I started driving
Good service. Purchased tires. Didnt try to sell me things i didnt need.
Great service, and very helpful! They answered all my questions and were very quick with repairs/service!
Always good service; little older building but good people. Company should really consider an update.
Always go here for my oil changes! They are very nice and take care of you!
Open Sunday ! Great Service ! Fantastic group of guys. Thanks for helping when we were in need.
I just called and asked if they did free vehicle inspections for brakes and such....the response was. Umm well what does that mean.
Treated my mother horribly! They were rude and unapologetic for their mistakes! Terrible customer service! We will never use their services again!
They are experts here..., fair prices and they are fast also make the things right with quality...
Very friendly, helpful place. It’s my first time here and I’m impressed.
These guys are awesome! Honest and fair with great service.
Service was fast and friendly. Don was very helpful and professional.
Local tire shop. Repaired my tire cost was included in purchase price.
Great deal on my tires and oil changes!
Great service and prices!
Have always had the best service here! Great staff as well!!
Liars and scammers. Cheated me out of so much money, and were not friendly at all.
Dry fast efficient and friendly.. Will definitely go back. Thank you Kan Rock
Service writer will lie to you, they do not take accurate milage readings and will not honor their promises.
Been coming here all my life. Never had a problem
First rate service. Super friendly. I’ll be back!!!
These guys are awesome and they always take care of me
These guys will take care of you and your car, save $$ over a dealer
Very friendly & very accommodating.I will be back.
Great customer service. Will return and refer others to this location.
My favorite place to go for an oil change. Usually under$25
Thank you guys for your professionalism and courtesy.
Great work for a great price!
Outstanding service, friendly and just good to work with to resolve issue
Very helpful, quick, and professional.
Long time customer, friendly and knowledgeable service.
WORST SERVICE FOR WAYYY TOO MUCH MONEY.
Great customer service, no run around.
It was very friendly and helpful I will return
Fair prices and good service. Honest.
Great experience, very friendly and convenient.
New tires and down the road !
It was a nice place and the staff was so helpful
T.J. Syromi did a great job.
Great service! Thank you Mike!
Good place
Great customer service and fast
Very dishonest, will never use them again beware......
Great place! Very helpful!
Great price and people friendly
Good guys, very helpful!
Great service and price!
Awesome service as always thanks guys
Good priced fast service
Pretty good value for the buck.
Very good Service.
Laid back place. Good service
Mike and the boys are awesome
Great service and price
Great customer service.
Excellent customer service!
They rocj
Greatest place ever!?
Friendly and knowledgeable staff
Good
Very friendly
Great service
Visit for work
Good place
Fast service
Total reviews rating 4.1
172 Reviews for Monro Auto Service And Tire Centers 2023:
Review №1
2022-04-14Today was the final time I use this place. I placed an oil change appointment through their website, like I have for over 2 years. But this time, they “didn’t have technicians” and “didn’t get notified” that an appointment was made and confirmed? Then how did I get a confirmation? Figure it out. I’ll be recommending any other place but this one for all auto needs.
Review №2
2022-04-15Love the hours and friendly service! I have used Monroe for years and and have always been very happy. Love the new management…very helpful and found a tire flaw I was unaware of. Will definitely come back.
Review №3
2022-06-21We were coming back from frankenmuth michigan when our tire blew out on the Highway. Closest place was monroe, got us in and out quickly. Really good people. Thanks!
Review №4
2022-01-24So upset with the unprofessionalism at this establishment! I have been trying to contact since Friday, phone just rings! Daughter had a flat closest tire was kanrock. Had car towed to kanrock. Now I have made appointment on web trying to get a response. Call another store, they temporarily closed due to staffing issues. I understand, but you need to update Google, your website and your phone system, common business responsibility. How am I getting my keys, or who is going to pay for additional towing?
Review №5
2022-02-16Best service I have had at a tire shop in a very long time. Robert was super friendly and Jason got my car in right away. I definitely will be back for my next car service needs.
Review №6
2021-10-14Ive had 2 tire emergencies in the past 3 months, 1 for my car and 1 for my daughters car. They helped me out both times! Both experiences were well above 5 stars! Theyre fast, friendly and the work was done correctly! I will no longer mess with the other places, I will go straight to them!
Review №7
2022-04-15They were awesome. Wouldnt go anywhere else. Been going here for last 7 years. Solid & trustworthy.
Review №8
2021-10-31The guys at Kan Rock Fenton just saved my work week by getting my car in right away on a Sunday to plug a tire despite being already busy. They even rotated my tires for the winter while they were at it. Fair prices and tires and amazing customer service.
Review №9
2021-11-02Monro Auto Service and Tire Center-Fenton is the only place I go for tire service. The staff are friendly and competent, and the prices are reasonable. Though I dont always see the same faces each time I visit, I am consistently treated well by the employees. Thanks for great service!
Review №10
2021-07-02Made an appointment for a tire rotation and oil change. Got in same day. Appointment was right on time! The staff here is super welcoming, knowledgeable, and down right awesome! They took great care of my truck and I will never take it elsewhere again! Thanks so much guys! Highly recommend!