Moores Sewing & Vacuum - Temecula

Address: 26490 Ynez Rd, Temecula, CA 92591, United States
Phone: +1 951-297-3796
Services: Service options: In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Planning: Quick visit,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,

Category: Sewing machine store, Craft store, Embroidery shop, Fabric store, Quilt shop, Sewing machine repair service, Sewing shop, Vacuum cleaner repair shop, Vacuum cleaner store
Rating: 4.8
Site: https://moores-sew.com/location/temecula-3/
Worktime:
DayTime
Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
Saturday9 AM–5 PM
SundayClosed



Name: D***** C********
Date: 2024-03-31 13:51:41
Rating: 5
Comment: They were very helpful with my sewing machine concern. He knew right a way what the issue was. I was unaware of the frequency you have to change your needle. They also gave me welcomed advice.
Name: J**** H***
Date: 2024-03-08 15:41:19
Rating: 5
Comment: A great place to buy a sewing machine. Ive bought two from them and they work beautifully.
Name: S***** Y**
Date: 2024-02-25 01:32:34
Rating: 5
Comment: Still the best site for awesome customer service, product knowledge and GREAT KARMA! Dont mind driving double the distance to be taken care of here. THANKS JOSHUA AND KEITH! Plus no sales pitch just providing honest model features ...... end up buying ANOTHER JUKI!
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Name: C**** A*******
Date: 2024-02-05 16:14:51
Rating: 5
Comment: My husband surprised me with a Brother Dream Creator XE. It is a beautiful machine. We purchased the service plan and just renewed the plan. I have the machine serviced annually, but can bring it in for service anytime needed. As for the TEAM at Moore’s, they are amazing. They are very knowledgeable and kind. I recommend them to everyone! Thanks TEAM.
Name: D***** M****
Date: 2024-01-03 21:14:49
Rating: 5
Comment: Love the store and their awesome friendly knowledgeable staff! They make you feel like you are family. The manager is always available to help with questions or suggestions to help you with your sewing machine. Nancy was very helpful leading me to multiple choices of bobbins for my particular machine. I loved the colored ones lol.
Name: T*** C***
Date: 2023-11-08 17:24:19
Rating: 5
Comment: Classes by Nancy are exceptional. I learned so much and had a lot of laughs. Plus the staff are so very friendly and helpful ☺️. Cant wait to go back.
Name: K**** T
Date: 2023-10-25 21:22:46
Rating: 5
Comment: Every team member at the Temecula location is so knowledgeable and helpful! I visited the store while on vacation to look at a Scan n Cut machine. I had visited many other sewing machines, stores and brother dealers to try to get a demo of this machine, and to ask questions about it. Every other Brother dealer did not have anybody on the floor to answer any questions about the machine.But as soon as I mentioned it at the Moore store, they knew exactly what machine they had it out to show me a demo and they knew everything about it and all of the features. They also offer classes for this machine. I was so impressed. I bought the machine while on vacation and they shipped it to me with their free shipping offer.I will be visiting their store every time we vacation in CA in the future.
Name: A**** A***
Date: 2023-10-23 02:12:01
Rating: 5
Comment: Repaired my Kirby vac. It’s like new now. Great people and great service! Looking forward to trying one of the sewing classes!
Name: D**** G******
Date: 2023-10-20 23:29:56
Rating: 5
Comment: I went in asked if they fixed seeing machines and Joshua started working on it right away. He was very nice and I guess it was an easy fix so did not charge me and also let me know correct needles to buy and gave me a cheat sheet for them. I was impressed with the place. I will definitely be back.
Name: J**** G*****
Date: 2023-10-16 01:36:54
Rating: 5
Comment: Great experience called and ordered a Babylock Triumph Fast shipping A+ For Moores
Name: L**** G
Date: 2023-10-02 18:20:13
Rating: 5
Comment: Always helpful and knowledgeable staff! Great fun classes on quilting.
Name: F******* M*****
Date: 2023-09-21 22:43:16
Rating: 5
Comment: This was my first time in the Temecula store. The staff was wonderful. I needed some help and was in the area and they were very happy to help me!! Thanks to everyone there!!!!
Name: A*** G*****
Date: 2023-09-21 04:22:18
Rating: 5
Comment: I have been a customer at Moores for about 10 years. Recently I brought my Dream machine in for servicing. I received it back in a very few days. It was clean and a sample of various stitches showed that the machine had been adjusted properly. Great job!
Name: T**** R*****
Date: 2023-09-14 15:27:49
Rating: 5
Comment: I purchased a sewing machine a simple Baby Lock Adventura II. But years later, and I only walk in many once a year, they remember me as I walk through the door. I love that when they know you plus the machine.
Name: R***** J******
Date: 2023-08-25 01:55:30
Rating: 5
Comment: George and staff have been great over these many years
Name: C******* M***
Date: 2023-08-22 14:50:56
Rating: 5
Comment: I always have a great shopping experience at Moores Sewing & Vacuum - Temecula. Great customer service.
Name: T**** B********
Date: 2023-08-10 18:29:37
Rating: 4
Comment: Got a wonderful Janome CM17 for a great price, would have given 5 stars if got artistic software waiting for it. Then I will change to 5 stars
Name: L** P*********** G****
Date: 2023-07-17 18:47:40
Rating: 5
Comment: Very helpful and friendly personnel. I will definitely be going back.
Name: C***** M****
Date: 2023-06-13 18:17:07
Rating: 5
Comment: Amazing service and Freindly!!!
Name: I***** T****
Date: 2023-06-06 15:48:35
Rating: 5
Comment: The employees are very friendly and helpful. You feel like to be at home in the store.I have been an old time customer and really enjoy the sew fun club in Temecula.
Name: R**** P******
Date: 2023-04-28 16:03:01
Rating: 5
Comment: I was very Happy with my Purchase of my Brothers NS2850D. The associate names Leilani a younger associate was great on helping me. Also the associate named Keith was very helpful as well. All my needs were meet during my time spent in the store. I will beck to make my other purchase here with any of my Embroidery needs.
Name: D**** V******
Date: 2023-04-25 19:01:28
Rating: 5
Comment: I brought in my wifes 40 year old sewing machine for service. Joshua looked at it, adjusted the tension and said no other service was necessary at this time. He did this work for no charge. My wife was shocked and very pleased. We recommend Moores.
Name: a*** s*****
Date: 2023-04-23 09:07:09
Rating: 5
Comment: Super friendly and helpful people ❤️ they answered all my questions I had about embroidering on canvas and digitizing. They also have deals on their embroidery thread sometimes which is nice since you get a good amount for cheaper!
Name: V***** S****
Date: 2023-04-12 17:24:04
Rating: 5
Comment: They have very knowledgeable associates that are willing to help with any problem or questions you might have. Plus a lot of great merchandise to help with your quilting or embroidery needs.
Name: J**** S*******
Date: 2023-04-06 03:50:50
Rating: 5
Comment: Moores in Temecula has the most caring helpful staff. Especially Keith he has always gone above and beyond to be helpful.
Name: S****** H*******
Date: 2023-03-05 23:03:39
Rating: 5
Comment: The classes are great and the staff is friendly, encouraging and very helpful. Great selection of products, and the staff is knowledgeable on machines, notions and how to sew.
Name: M*** E**** G*****
Date: 2023-02-17 17:19:32
Rating: 5
Comment: Ordered over phone, machine was shipped next day. Great customer service. Great Machine
Name: J** N*********
Date: 2023-02-15 21:35:46
Rating: 5
Comment: Very helpful staff! Josh and Keith were very informative and friendly. Its always great to talk with people who are knowledgeable and respectful! I look forward to dealing with them in the future.
Name: B****** R*** W******
Date: 2023-01-25 17:29:57
Rating: 4
Comment: The sales rep was attentive and helped me find what I was looking for. He was informative about the products.
Name: D****** N*****
Date: 2023-01-18 19:08:37
Rating: 5
Comment: OMGosh! Am I having a senior moment, or is my Brother sewing machine stuck in reverse? I took my machine into Moores, in Temecula, and immediately, Joshua got inside the machine, tinkering with for a few minutes, put it back together and tested it. Yep! The fabric is going the right direction. I was NOT having a senior moment (so relieved!). And best of all, No Charge! I definitely will take my machine into Joshua at Moores in the future. Im even thinking about some advance classes in the future. I asked question and sewing hints. He answered my questions. As a teenager, I did alot of sewing, but in my senior days, not so much. But with Moores & Joshua nearby, I definitely will be doing more sewing. Thank you Joshua!!!
Name: B***** B*****
Date: 2023-01-14 23:15:30
Rating: 5
Comment: To be honest this is the first post I have done for positive reasons. I went there trying to resolve an issue with my sewing machine, not only did they stay late to fix it, they were able to do so with some spare parts they had and refused to take my money. They will have my business for life. Amazing customer service. Thank you!!!
Name: P******* Y********
Date: 2023-01-02 04:44:35
Rating: 5
Comment: Everyone was so accommodating and amazingly knowledgeable. I loved their eagerness to assist me with my issue.The drive from Hemet was worth it.
Name: M***** W
Date: 2022-12-28 15:42:20
Rating: 5
Comment: I ordered my embroidery machine over the phone with Joshua. He was so very helpful pointing out the pros and cons of the 2 machines I was debating. I went to the store and he showed me all the fun features and the basics for operating it. Im having so much fun now.
Name: C**** B
Date: 2022-12-08 14:26:54
Rating: 5
Comment: I bought a Solaris 2 from Keith at Moores in Temecula. It was a great experience!!! He was very knowledgeable and answered all of my questions without me feeling dumb. He was very patient with me and I feel went above and beyond during and after this sale. I would recommend Moores, and especially Keith, if you are looking for a machine. In fact, the whole staff at Moores in Temecula is helpful and friendly.
Name: K** K********
Date: 2022-11-08 15:54:02
Rating: 5
Comment: Everyone was helpful and friendly. I was told my machine would be ready in a week and they called in 2 days to tell me it was ready. They helped me with both bringing the machine into the store and putting it in my car when I picked it up. Great customer service!
Name: E**** R********
Date: 2022-10-27 13:51:15
Rating: 5
Comment: They always give me a great services ether in services for a machine or a new purchase. They alway help me.
Name: K**** J******
Date: 2022-10-22 00:36:09
Rating: 5
Comment: Called and wanted to order the machine and Keith was so helpful, everything went through like a breeze! Called about two weeks later and ordered the extension table and all went throught great, even received the table earlier than expected! Fabulous customer service!!!
Name: C******** C*****
Date: 2022-10-18 14:55:43
Rating: 5
Comment: My Flare arrived in perfect condition. My confirmation and shipment arrived as stated. Easy transaction.
Name: S A
Date: 2022-10-16 20:53:08
Rating: 5
Comment: Feels like family. Very welcoming and honest. Lots of learning and classes. Very comfortable
Name: B***** D*****
Date: 2022-10-13 15:36:19
Rating: 5
Comment: Went to Trevor Conquergood seminar and it was great. Staff was very helpful and knowledgeable. Had a great time and learned new things.
Name: B****** G*****
Date: 2022-10-07 22:03:55
Rating: 5
Comment: Great sale, customer service outstanding, fast shipping.
Name: L***** B************
Date: 2022-10-03 03:12:51
Rating: 1
Comment: Was there this past Saturday.. all I needed was a sewing machine foot and I had to wait 39 minutes just to check out. While J was waiting I had to listen to a sales associate fawn over two ladies. He did not even acknowledge me! An older woman told me that some would be with me shortly then 20 minutes later a guy comes rushing up to the counter to check me out.. never asked me about the foot I was buying.. never really acknowledged me.. just checked me out and took my card. Way poor customer service .. and why were you in a quilt run when you gave 15 bolts of pathetic fabric? Will not be back… and will not go to any other locations…ridiculous.
Name: G G V
Date: 2022-09-14 22:26:41
Rating: 5
Comment: George Moore is by far the best businessman / salesman I have ever had the pleasure to work with. I am very happy that I asked about a price on a sewing machine and the rest is history! I have purchased 3 Baby Lock sewing machines from George within 4 months and I have also purchased notions and supplies. You cant pass up a great sale! Shipping is fast and items are all packaged very well. My machines arrived safely and work just as if I purchased them from my local Sewing & Vacuum store. Moores is in So. Cal. and I reside in No. Cal.. Was I concerned about the shipping process of course I was but, I couldnt pass up free shipping. Plus being able to discuss what Im looking for in a sewing machine with George just made this deal a lot sweeter! I thank you George for your excellent customer service and excellent communication via email/telephone. Of course, you know I will be back for my necessities. I will continue recommend Moores Sewing & Vacuum to anyone who is seeking to purchase a sewing machine and/or supplies. 5 Stars all the way! God Bless-
Name: L**** V*******
Date: 2022-08-17 18:23:51
Rating: 5
Comment: Fantastic experience.Great . Helpful . Friendly staff.I will definitely be back.
Name: J**** S****
Date: 2022-08-16 00:34:45
Rating: 5
Comment: Keith, thank you so much for all your help today. My machine is working great!!
Name: S****** M*****
Date: 2022-07-15 22:38:17
Rating: 5
Comment: Great service!!! Thank you Judy!
Name: J******* W*****
Date: 2022-07-07 17:55:37
Rating: 5
Comment: Great Company!
Name: D**** H****
Date: 2022-06-07 16:16:35
Rating: 5
Comment: This is a friendly, beautiful store. They had the Pfaff part I needed and then the tech did a quick fix on the broken part as well. Lovely people!
Name: C****** G*****
Date: 2022-05-28 17:43:47
Rating: 5
Comment: Fixed my 40 year old Eureka commercial vacuum!
Name: p**** c*****
Date: 2022-05-27 21:29:41
Rating: 5
Comment: I was watching a video online of 3 new machines Baby Lock. The presentation was great. I understood how each machine, how it worked what the difference was with each machine, and which was best for me. I am still making my decision
Name: S**** H******
Date: 2022-05-17 04:10:20
Rating: 5
Comment: Moores has anything you need for any kind of sewing. Had my sewing machine fixed. Keith is an employee at the Temecula store ; very knowledgeable, helpful, and courteous . I would recommend this business to anyone, great help.
Name: C****** B****
Date: 2022-05-09 16:21:40
Rating: 5
Comment: They have always been helpful.
Name: M** L*** J****
Date: 2022-05-01 02:01:25
Rating: 1
Comment: I visited this place today 4-30-2022 looking for a certain Machine for crafts & every employee there was very Prejudice & acted like they didnt see us, never asked if we needed help, they never acknowledged our Exsistence in the store, they continued to talk to the white people & Never spoke when we said hello walking in, this PLACE I WILL NEVER SPEND MY MONEY IN A PLACE LIKE THIS. HORRIBLE CUSTOMER SERVICE & RUDE
Name: M*** V****
Date: 2022-04-16 15:12:00
Rating: 1
Comment: There is a serious disconnect between the store front and the online ordering process. I ordered my machine online and chose the pick-up option. I was given no further instructions. Assuming I could pick up any time, I drove to the storefront the next day excited to claim my machine. When I arrived the salesman had no idea why I was there and did not have the order. When I showed my receipt he explained that they dont have any machines and Id have to go home and await instructions from the online store. My machine arrived at my home a few days later. That was a wasted morning and a frustrating wait to see what happens with my expensive purchase! What does the storefront do exactly?
Name: W***** I***
Date: 2022-04-16 14:24:01
Rating: 5
Comment: Purchased Janome Skyline S6 online from the Temecula store. Calls were returned promptly with all the information requested. Shipping to Texas went very well. Overall, a very positive shopping experience. I would not hesitate to shop there again and would refer them to anyone looking for an online source for Janome (hard to find).
Name: A******** W*****
Date: 2022-04-08 20:32:18
Rating: 5
Comment: The best customer service in Temecula. I cant wait to go back to attend sewing classes. Thank you, Josh!!!
Name: S***** D****
Date: 2022-02-11 02:52:43
Rating: 5
Comment: Great experience coming here! I have an older machine that I had not used in a few years and wasn’t sure if it needed any repair. Keith was so kind and immediately assisted me as soon as I walked in. He took time to look at my machine and helped me to understand it better since it’s been a few years since I have done any sewing. It was such a great experience and since there wasn’t really anything wrong with it, there was no charge. I really appreciate that Keith sat with me, cleared some dust from my machine and explained to me a lot of features I did not even know I had. This is a really nice place and if anything happens to my machine in the future, I will be taking it here for repairs without hesitation. Highly recommend!
Name: L**** R*****
Date: 2022-01-15 16:38:24
Rating: 5
Comment: I bought a Babylock Vesta which I completely love! I first saw it at Sewing Machines Plus and they were out of stock for a few months. I started looking on the web to see if any other stores had it, and that’s how I found Moore’s. Not only did the have it in stock, they offered the same promotion bundle and I was completely surprised when I got it at a lower price than the other store! It was such a good deal that my sister bought one too.
Name: S H****
Date: 2021-12-24 17:39:59
Rating: 5
Comment: Great customer service! I had the opportunity to try several different machines at the store, no pressure, and they made recommendations based on what I plan to do. Photo of first project below. I am super happy with my choice. I also bring my Featherweight here for service. They have an excellent service department!
Photo
Name: R*** S******
Date: 2021-12-23 15:23:07
Rating: 5
Comment: Moore’s Sewing is great! Super pricing and customer service!
Name: L***** G*******
Date: 2021-11-05 13:52:00
Rating: 5
Comment: Friendly and Knowledgeable
Name: C****** A******
Date: 2021-10-21 13:54:44
Rating: 5
Comment: Love Moore’s Sewing & Vacuum. They have everything you need for one stop shopping and are extremely helpful! So worth the drive❤️
Name: L****
Date: 2021-10-19 17:14:38
Rating: 5
Comment: Great customer service. I had an issue with a new machine and they were able to resolve the issue in a timely manner. The ladies in the store were very nice and helpful.
Name: L**** S******
Date: 2021-10-12 00:30:29
Rating: 5
Comment: I found exactly what I was looking for and more, the staff was very friendly
Name: L******* S*****
Date: 2021-10-06 01:57:38
Rating: 5
Comment: We had a great class there today.
Name: P**** G***
Date: 2021-09-12 17:03:45
Rating: 5
Comment: Josh and Judy are very knowledgeable on their products.
Name: V******* I****
Date: 2021-08-29 21:47:07
Rating: 5
Comment: A someone who sews A LOT, I need a reliable place that can take care of and help maintain my babies (sewing machines, sergers, etc.). Moores not only has an extremely capable staff, but also have spectacular customer service skills with their helpful attitude, friendly demeanor, and bright smiles! I trust them, so it is well worth the drive (even if its an hour trip one way for me).
Name: M******* P*****
Date: 2021-08-13 15:46:19
Rating: 5
Comment: I was working on a quilting project and needed a sewing machine that could do minor lettering. I found Moore’s Sewing and Vaccum in Temecula. I purchased a Babylock Verve Sewing and Embroidery machine. The service was excellent….all my questions were answered, I received it very fast ( I live on the same side of the country…but I got it in two days) and when I got it, of course as you would expect from Babylock…it was excellent! With any new skill…It took a day to learn the embroider element as this was new to me. The end result, I am very, very happy with this purchase and with Moore’s Sewing and Vacuum in Temecula. I would purchase from them again. Highly Recommend! I am a very happy customer!
Name: W*** W*
Date: 2021-07-20 20:05:46
Rating: 5
Comment: Amazing place and so helpful. Have not tried the classes but want to take the kids. Used to own an embroidery shop, so grateful for the knowledgeable people there.
Name: D**** B*******
Date: 2021-07-01 21:34:19
Rating: 5
Comment: Kevin was great and helped me choose the perfect sewing machine that fit my needs.
Name: D*** D******
Date: 2021-06-29 23:10:48
Rating: 5
Comment: Really nice people. Beautiful store..lots of sewing candy to drool over. If you are into sewing, embroidery & such GO! You wont be sorry.
Name: E***** R*****
Date: 2021-06-11 15:51:01
Rating: 4
Comment: Helpful employees.
Name: J**** H******
Date: 2021-05-26 16:37:45
Rating: 5
Comment: Super helpful in so many ways. I came in with a broken machine and not only did they show me what was wrong in full detail that I could understand, they gave me several options on how to resolve the issues.
Name: M**** G****
Date: 2021-05-14 23:28:38
Rating: 5
Comment: I Like Moores. Because they take time to talk to meAbout what I need and help me with my sewing machines Im happy to learn something i did not know before so Im looking forward for more instructions to learn something new on my machines as soon as they get together the classes thank you M. 🍏
Name: J***** L******
Date: 2021-05-13 19:49:20
Rating: 5
Comment: I am a newbie at sewing and messed up my sewing machine, Josh was extremely knowledgeable, hones and helpful. Highly recommend Moores..
Name: J**** H******
Date: 2021-05-12 15:58:21
Rating: 5
Comment: There’s a young gentleman who works at the Temecula store who used to repair themHe’s the best sales person around because he knows the machines INSIDE and OUT.I keep coming back because I’ve never been steered wrong this way
Name: T***** A****
Date: 2021-05-07 15:46:55
Rating: 5
Comment: Moores always has the best deals. Appreciate the ongoing support and machine maintenance. People are great ! George Moore is the best in the business.
Name: E* S********
Date: 2021-04-28 03:39:03
Rating: 5
Comment: Great place to go for a sewing machine or vacuum and to go have them repaired.
Name: D**** V*****
Date: 2021-03-27 17:29:06
Rating: 5
Comment: Walked in to Moore’s a friendly voice greeted me then a young man approached me asked me and asked how he could helpNot being well versed in sewing lingoI described the foot for a brothers sewing machine that I needed we went to the wall and looked did not have one in stock so we went to check the other store locations to see if they had one another gentleman came from the back with one in his hand and they saved my day thank you very much you guys have a good day bye
Name: L**** L******
Date: 2021-02-22 17:49:15
Rating: 5
Comment: Wonderful service !
Name: C**** W*****
Date: 2021-02-20 14:46:06
Rating: 5
Comment: Got my sewing machine back & it works wonderfully! I was told 4-6 weeks to get it back and it took 4 weeks. And there is a 90 day guarantee on the work.
Name: A****** S****
Date: 2021-02-20 05:18:08
Rating: 5
Comment: I bought my Juki TL-2020 PE almost a month ago from Moores. I live in Oregon but I saw it advertised online. The price was very fair and I couldnt find this machine anywhere here in Oregon. The machine arrived very promptly and I love the machine. My only problem is that the bobbin winder on it wont work. I will take it into Portland next Monday and hopefully they can repair it for me. I consider this a manufacturing problem, and not the fault of Moores.
Name: J*** Z***
Date: 2021-02-15 18:43:25
Rating: 5
Comment: Our sales representative K. Shepard was very knowledgeable, pleasant and professional. We took my sewing machine for a tune-up and bought a brand new sewing machine that is fabulous!!!
Photo
Name: G****** N****
Date: 2021-02-11 23:06:59
Rating: 5
Comment: It was Customer friendly, and Keith was very Helpful and Knowledgeable on the Sewing Machines, as he explained step by step instructions and how to use it to My Wife, Highly recommend if need a new Sewing machine and for the Price, 4 Diamond Service!Thank you Keith and the Staff that works there in Temecula, Calif. Plan to exchange & Upgrade to Embroidery Machine.
Name: S***** D*****
Date: 2021-02-08 16:58:07
Rating: 5
Comment: I looked everywhere for a specific accessory for my Scan N Cut. Moore’s had what I needed and they were happy to mail it to me ASAP. Great customer service, very friendly. Looking forward to visiting someday.
Name: M*** F****
Date: 2021-02-06 03:34:04
Rating: 5
Comment: I have bought a couple sewing machines at Moores in Temecula and been a customer for several years and consistently have had great service and great personnel to wait on me. It is always a pleasure to go in the store and their displays give a craft person inspirations.Mary Flake
Name: R*** T****
Date: 2021-02-04 19:07:18
Rating: 5
Comment: Great place always friendly and helpful.
Name: M******* B*****
Date: 2020-12-30 18:18:27
Rating: 5
Comment: I have used Moores Sewing & Vacuum in Temecula for the second time for vacuum repair. I love this business. They are always so welcoming and professional. The repair was done in a timely manner and the cost was very reasonable. My vacuum looks and operates like new. I recommend them without any hesitation.Margaret in Temecula
Name: P**** L*********
Date: 2020-12-12 06:46:24
Rating: 5
Comment: I had a great experience
Name: F****** T*******
Date: 2020-11-21 00:28:07
Rating: 5
Comment: JR is terrific! He is super knowledgeable about the multi-needle embroidery machines, and actually listens to your concerns and questions and answers them instead of just giving excuses or trying to hard sell you on products. I will be recommending this location and JR to anyone who asks me about where to buy a sewing or embroidery machine. The repair department is terrific also and does great maintenance on the machines without trying to overcharge you.
Name: J**** C*******
Date: 2020-11-11 18:29:18
Rating: 5
Comment: There were a couple of fabric it is a small store, they have sewing classes.
Name: D****** O****
Date: 2020-10-25 01:01:13
Rating: 5
Comment: Most excellent company the people the work I cant say how much I love this place.!!! Thank you supervisor and staff.
Name: A***** F****
Date: 2020-10-06 22:24:15
Rating: 5
Comment: I recently purchased a used Brother Innov-is 4000D that needed to be serviced and Moores Sewing & Vacuum - Temecula was the place that came to mind first. I had been in the store a few months prior but this was the first time I was having a service done. Their time frame was 4-5 weeks and to my surprise the 4 weeks flew by and they technically finished sooner than I expected in the week. After running a handful of designs on my machine over the weekend I began getting an error and a rats nest of thread in my bobbin case. I called them a couple days later to see if they could take a look since it was just serviced. In the same day Sam, the technician got the problem solved and explained to me what was wrong.The customer service has been awesome at this location! I even recently purchased a Brother Scan-n-Cut machine from here and the women at the front counter were so wonderful helping me decide to purchase it and how it can really enhance my quilting and applique skills. If you have any sewing machine needs or questions this is the place to go!
Name: J*** J******
Date: 2020-10-01 10:39:38
Rating: 5
Comment: I was searching everywhere for a quality sewing machine and was able to find it a Moores in Temecula, It arrived way earlier than I had expected and the folks there are very pleasant and really know their machines.Thank you so much for this positive shopping experience during COVID-19!
Name: N**** L******
Date: 2020-09-18 14:30:43
Rating: 5
Comment: I love the staffs helpfulness...explaining aspects of the Go! Cutters from Accuquilt with great patience. The sewing machine repair shop is top notch!
Name: O****
Date: 2020-08-26 22:36:09
Rating: 5
Comment: Very helpful.
Name: J**** L** B**** K*******
Date: 2020-08-24 15:16:35
Rating: 5
Comment: Moores is the only sewing machine shop I buy from, the employees are super helpful and wonderful and they have a great selection of machines and notions and their staff is very knowledgeable. Grateful for their expertise and customer service
Name: M A*******
Date: 2020-08-21 19:48:51
Rating: 5
Comment: Service and staff is amazing! They are friendly and knowledgeable.
Name: R********* P*
Date: 2020-07-21 14:57:36
Rating: 5
Comment: Josh was amazing. I brought in a machine with a tension issue expecting to leave it for a few days for service. Josh pointed out (very kindly) I was using the wrong bobbin, then took the time to check out and fix all of the other issues. I walked out with a fixed machine and new bobbins in 20 minutes. Best service ever!
Name: D****** P****
Date: 2020-07-17 17:16:29
Rating: 5
Comment: They fixed my 1937 year old singer. I was impressed
Name: C* D******
Date: 2020-07-09 19:36:52
Rating: 5
Comment: Love, love, love my new Brother Sewing/Embroidery/Quilting Machine with self-threader. Havent bought a machine for 25 years. I took my time going in asking tons of questions until it was obvious which machine to buy. Looking to make a business of sewing for others. Also, I bought a Victory Baby Lock Serger. I have never had one before. Wow, what a speedster it is! Thinking of trading up to the Triumph Baby Lock self- threader. My eyes are not what they use to be and neither are machines. Check out Moores Sewing in Temecula. They were very kind and informative and not pushy. Customer service is number one to me and I will be taking classes soon.
Name: J***** M******
Date: 2020-06-23 20:51:07
Rating: 5
Comment: Went in today 6/23/20 service was great! Thanks Josh
Name: L****** R********
Date: 2020-05-03 03:27:55
Rating: 1
Comment: I understand that we have to be cautious because of the COVID19, but having customers pickup merchandise from the floor is not acceptable. First of all the floor is the dirtiest surface, also, is humiliating just throw items on the floor for customers to pick it up. A little table outside of the door to place merchandise should be very easy to do.
Name: N***** M****
Date: 2020-03-04 01:35:45
Rating: 5
Comment: While cleaning my shampooer, the top wouldn’t close and had issues so I brought it in to Moore’s. At first, I was told they don’t normally fix shampooers but I told them my situation and Josh helped me out, even though he had the same issue I had at first but he was able to fix it. I’m really happy with the service he provided and helped me in a financial situation without knowing it. He was able to get fix in a good time matter which is always a bonus. Thank you Josh.
Name: S**** S** M*****
Date: 2020-01-22 00:42:23
Rating: 5
Comment: Moore’s staff is terrific. Always super helpful. Their classes are the best.
Name: L**** S******
Date: 2020-01-11 03:19:16
Rating: 5
Comment: Love this store--everyones super friendly and helpful without being pushy. If you are looking for a quality sewing machine, either mid- or high-end, this is the place to go! The owner really stands behind his merchandise and listens to his customers.
Name: P** W****
Date: 2019-12-10 20:09:56
Rating: 5
Comment: I went in just to look and was warmly greeted and I am going to take a class the 12/23
Name: L**** F********
Date: 2019-12-07 19:04:39
Rating: 5
Comment: When I first walkin I thought it was going to take at least a week but then I was told probably more like 4 wks cuz it has to be sent out. But I was very surprised when the store called me a few days later to say it was ready and the prices are fair and my Kirby Vacuum works great. Definitely recommend this place.
Name: L**** c*******
Date: 2019-11-14 00:27:26
Rating: 4
Comment: Friendly & helpful staff. Most of the time when I take my sewing machine in for servicing, it’s ready in 1 to 2 weeks. If you are in the market for a new sewing machine &/or accessories, Moore’s is the place to start!
Name: M*** A** Z***** T****
Date: 2019-10-31 16:28:11
Rating: 5
Comment: Love my new Symplicity Vacume !! Finally a lightweight vacume that really works ! Love this store the sales people were Very helpful, nice & informative . even took my old vacume for a trade in.
Name: J** G******
Date: 2019-08-18 16:59:47
Rating: 5
Comment: Moores of temecula is my home away from home the classes and events are awsome and so is the staff Im so glad Moores opened a store near me
Name: L**** H***
Date: 2019-08-09 21:52:16
Rating: 5
Comment: My happy place. Love the people. They treat you like family.
Name: S******* C*****
Date: 2019-08-06 14:42:26
Rating: 5
Comment: Very customer oriented
Name: R*** D****
Date: 2019-03-23 18:39:52
Rating: 5
Comment: Very helpful staff ! Nancy was very welcoming, nice and informative. Vacuum service estimate is 3-4 weeks out I was told.
Name: E*** D* L* T****
Date: 2019-03-12 12:46:03
Rating: 1
Comment: Do not go here it is way overpriced a maint is $350 dollars !!! I had a machine that had an error code very simple fix I called brother and they sent me to Redlands Sewing even without the warranty it still would have been 50$ dollars. When trouble shooting my machine here at Moore’s the lady had no idea how to even use my machine which was the similar to the ones on display. You would think if your a authorized seller of brother but don’t do warranty work 🤔🤔. STAY AWAY. They also said if I have an issue and they fix it there work is guaranteed for 3 months that’s it. If your machine is less than a year old call brother or just call Redlands Sewing it’s far but it’s worth it.
Name: t**** s*******
Date: 2019-01-08 01:11:31
Rating: 1
Comment: Very shady business. Will not give any price range over the phone. And then when you come in they tell you minimim of $200 and they wont even have anyone look at it or give you an estimate for 2 weeks. They are rude on the phone and when inquiring about purchasing a new machine, nobody knows anything. I dont know how they stay in business.
Name: H****** S*******
Date: 2018-12-11 20:02:10
Rating: 4
Comment: TheThey dont carry interface. But they did have fabric on sale.
Name: P**** H***** V****
Date: 2018-11-04 23:05:33
Rating: 5
Comment: Thank you Judy and Josh. I have the the Machine of my dreams. Josh, a very special thank you for your patience in working with me to get the incredible deal on my baby lock destiny and for the thread. Larry bought a dream machine a few months back and once again you gave us an amazing deal. The staff there are always so accommodating, helpful and work with us. Judy, your amazing and worked with us beyond our expectations.
Name: J****** M*******
Date: 2018-10-24 01:21:15
Rating: 5
Comment: Awesome customer service, extremely helpful and friendly. No wonder everyone recommends this place, very pleased!!!
Name: D****** A*****
Date: 2018-10-02 19:51:48
Rating: 5
Comment: Shout out to Jorge Castillo who came to my home in Rancho Santa Fe today. He and his assistant were very nice and extremely professional! :) Ill be sure to call him whenever my machines need servicing!
Name: R***** J******
Date: 2018-09-30 16:55:30
Rating: 5
Comment: Confident
Name: S***** C******
Date: 2018-08-15 01:27:17
Rating: 5
Comment: I took my sewing machine to them for servicing. They are the experts. I have been their customer for many years. Very happy with the service and the personnel is kind and courteous.
Name: D** L***
Date: 2018-08-08 00:57:41
Rating: 5
Comment: I purchased a Miele canister vacuum cleaner for my wife a few months ago. She absolutely loves it! She said, Its terrific! The staff was wonderful too. The sales woman, I believe her name was Dorothy, went into the back room and came back with a gentleman to talk to us. He described the pros and cons for different vacuum cleaner brands in the market and explained their respective repair issues. On his recommendation we purchased the Miele canister vacuum. He was right. My wife told me it takes half the time to vacuum the house. Mieles vacuum is light weight and the floor tool easily rotates under furniture, beds, chairs, etc. By the way we are beloved dog owners and she sheds quite a bit. In conclusion we strongly recommend purchasing a vacuum cleaner from the Moores Sew and Vac Center located on Ynez Road in Temecula, CA. Thank you so much!
Name: D** j*****
Date: 2018-06-15 17:15:45
Rating: 5
Comment: I went in last week to have both my sewing machines looked at, One is old and dusty, the other new but needed at Tuneup beacuse of my reckless activity on it :)Nancy looked at both of them and immediately told me not to waste my $ on fixing the old one, it would cost more than its worth AND....she showed me how to clean and operate my new machine.... FREE of CHARGE. When does that ever happen? I will be making Moores my go to shop for all my sweing needs.
Name: G***** S****
Date: 2018-06-14 00:18:31
Rating: 5
Comment: I love this place.Everyone is so friendlyA place to go for your sewing needs plus.
Name: T*** C********
Date: 2018-03-10 19:25:08
Rating: 5
Comment: Awesome service and really nice employees!!!! I will be going back for my sewing needs.
Name: R*** R********
Date: 2018-02-11 13:01:31
Rating: 5
Comment: I just bought a new sewing machine from Moores and love it. The teaching staff have been wonderful in helping me understand how to use its unique features. The sales people are knowledgable and very helpful. A pleasure to work with.
Name: A******* M******
Date: 2017-11-06 17:43:28
Rating: 1
Comment: The store manager knows nothing about embroidery or the issues that arise with an embroidery machine. I was told my machine was built to do substandard embroidery and that brother makes my machine to be disposable. I didn’t realize a $400 machine can be disposable. I felt like the moment I walked in there, their only interest was to sell me stuff and get me to finance a machine, as suggested by the service manager. I left here in turmoil and defeated, thinking I had to get rid of my machine because that’s what the store manager told me to do. In search for a second opinion, I found a shop with an incredibly knowledgeable person, the owner Aileen of Temecula Valley Sewing Center. She told me NOT TO GET RID OF MY MACHINE, like suggested at Moore’s, made a suggestion and didn’t try to sell me stuff I didn’t need. Now my embroidery comes out beautifully. I will NEVER go to Moore’s again, what a waste of my time and money!!!
Name: L***** A****
Date: 2017-10-18 17:49:30
Rating: 1
Comment: Terrible customer service!! You get these grouchy old ladies on the phone when you call that have a we cant help you attitude. Ill save my money and order my machines and parts online. Get your machines repaired locally cheaper and faster at Temecula Valley sewing center.
Name: M****** O***
Date: 2017-03-27 23:33:09
Rating: 5
Comment: George Moore is ENTHUSIASTIC about sewing and sewing machines. He is an amazing expert on them. And, he has a generous heart. We are blessed to have a store in Temecula.
Name: S***** F****
Date: 2017-01-21 00:33:00
Rating: 5
Comment: I love this store!!There is so much selection and classes!!We got a Christmas present from here!!
Name: M*** L*****
Date: 2016-09-07 18:05:40
Rating: 5
Comment: Wonderful service Eddie at the Temecula store went the extra mile for me.I have always had courteous service (except for Wendy) and would recommend Moores to everybody.Mary L
Name: L******* R****
Date: 2016-04-23 18:02:28
Rating: 5
Comment: Thank you Moores Temecula for being.such customer friendly people. They took great care to make sure I was a happy customer. My embroidery machine needed some repair and you all went above and beyond.
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