Mount-N-Repair Silver Jewelry in Birmingham
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Birmingham, Oakland County, Michigan, US
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Site: https://mountnrepair.com/
- Monday:Closed
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–5PM
- Sunday:Closed
Best experience with the best people! Not only do they have an enormous variety of jewelry but they offer custom creations as well as flawless repairs. I just designed a beautiful yellow gold anklet personally with the owner and was so happy with the outcome and time frame to create. My go to jeweler for everything - would highly recommend.
My family and I have been coming to Joel for all of our jewelry needs my whole life. It’s a family business and you can feel that when you’re there, they are all so happy and kind. They are always happy to design something with you, recently my sister and I converted our grandmothers earrings into 2 necklaces and they were so happy to be a part of that process.The quality of their products outlasts other sterling silver pieces I’ve had, from SS quality to stone settings.This is the spot for all new SS jewelry purchases, any repairs, and custom work.
I love this place! I have been going to this jewelry shop now for over 20 years for beautiful one of a kind pieces and for needed repairs. The customer service is outstanding and the family that owns this shop truly love their craft, are always friendly and it is always a joy to visit!
I have stainless steel bracelet which was broken into two pieces and I doubt it could be fixed. I went to Mount - N -Repair and met Dilan who find a very wise solution to fix the bracelet. I was very pleased with the result and now the bracelet is back on my wrist. Thank you Dilan for great job. I highly recommend the place and suggest not to look for another jewelry smith if you have something to be fixed. Go straight to Dilans shop and you will be pleased with the customer service.
Everyone at the shop has been so helpful. I drought in my bevel to be fixed and the fixed it and cleaned it very quick and for a reasonable price!!! Brought in another bracelet and they attempted to clean it on the spot for me but when they figured out they couldn’t suggested an alternative (affordable option) to make it brand new.
Always top notch service! I have been a customer since the mid 90s having many repairs and even some custom work done on occasion. Joel, his family, and staff are salt of the earth folk!! You can feel the good energy as you walk in the door. i just picked up a pair of my grandmas Sorrento sterling silver earrings from the 1950s. Joel converted them from the old screw back style to posts. I love them!
Your family was recommended to me by a friend, who assured me that all work is done in house, which was very important to me.You see, my mom passed very suddenly five years ago, and it took me those five years to finally be able to uncover the box and bring her jewelry in for resizing.To anyone else, it may have been a typical resizing, a simple installation of watch batteries or normal polishing of worn out jewelry. But to me it was much, much more than that. You took care of her jewelry as if it were your own. Each piece that you handed back to me was a memory of my mother. Each piece has a story, a legacy of its own. She’s nobody famous, but she was famously great to me. You helped me recapture those memories and allowed me to carry on her legacy.From the bottom of my heart, thank you.with warm respect,Kimm
When a family Hannukah menorah was damaged, I was referred to Mount-N-Repair. They quoted the repair very reasonably, and not only delivered a good-as-new menorah back to me, they delivered it much sooner than expected so we could use it for the holiday.Very happy with the quality and customer service of the staff. Highly recommended.
The owner and his son are complete jerks. Very rude and self centered. They do not believe in customer service/customer is right values. I was a loyal customer for almost 11 years. But with the loss of the young lady who has always been very helpful and smoothed over the ignorant behavior of the owner and his son I will never return. I also informed everyone I ever sent there not to return either! Very poor service!!!!!
Total reviews rating 4.9
58 Reviews for Mount-N-Repair Silver Jewelry 2023:
Review №1
2022-03-04What a great shop filled with knowledgeable, local, and caring employees. Excellent selection of jewelry and some watches. Makes me wonder why anyone would ever go to a big box store when you have such great selection locally?!
Review №2
2019-08-24I LOVE THIS PLACE. They have designed 3 rings for my family!The one thing I love most about my engagement ring and wedding band is how unique they are. My husband was able to design exactly what he wanted and came out perfect. Dylan would show him designs before it was set in stone. I had his ring engraved for me and it was exactly what I wanted. Dylan went above and beyond for us! They even designed a ring for my mother as a replacement wedding band. It was stunning. I can’t say enough about Mount-N-Repair. Highly recommend and they ship all over the US. So don’t hesitate if you’re visiting from out of town.
Review №3
2021-07-07I have gone to this shop for years for jewelry repairs and sometimes purchases. The owner, his wife, and others were great. Apparently, the son is taking over and he does not have the same kind personality. He is rather arrogant and seems too busy to help. This is disappointing. I recently went in to get an earring repaired and he was going to charge me to drop the stone (costume jewelry) back into the prongs and said the loop had to be replaced. The price was more than I was willing to pay. I went home and performed the work myself (the loop didnt need to be replaced, just the two pieces snapped back together.) All of the prongs were there, I just needed to tighten them. It took two minutes.
Review №4
2017-12-31Awesome store, Joel was extremely helpful and the entire staff was very kind in helping with my needs. I am excited to have found a great jewelry store that I definitely plan on returning to!
Review №5
2021-11-26They are one of the best jewelry shops in town. Incredible inventory and very affordable for your average consumer. The customer service is unbeatable and they really consider the consumers time and money.
Review №6
2019-08-02They have repaired silver earring posts and a worn Tiffany charm bracelet. All repairs were fairly quoted, given a promise date , and professionally completed.
Review №7
2022-01-13Waiting on my repair but so far super friendly and knowledgeable, pricing was very affordable. Cant wait to pick up my fixed necklace!
Review №8
2020-06-01This is really a great place to do business with. This family run business did an incredible job custom-making an engagement ring to fit the stones that I had, all while making me feel comfortable and not pressured throughout the process. After the proposal, we worked with Mount-N-Repair to create a wedding ring to match my wife’s engagement ring.To show to how satisfied we were with their service, I had them make her a necklace and earrings to wear on our wedding day as well. Even though I was on the road traveling for part of the process, and then moving out-of-state, they were great about communicating and helped me with a rush job without even mentioning it.You’ll be in good hands if you go here.
Review №9
2020-07-22I started going to Mount-N-Repair when a friend recommended them for jewelry repair. They fixed two pairs of my grandmas earrings that were passed down to me and unfortunately broke in different places. One repair was done immediately and the other was completed within two days. They also told me some information I didnt know about the pieces - what type of metal, and the stones in them.Fast forward to about a week ago, my grandmas pearl bracelet broke and I knew immediately where to take it. It was completed in less than a week and was very reasonable in price. The piece was done just as beautifully as the day my grandma bought it and im so happy it will last now!!A final note- while I was in for the bracelet, I was looking for a very similar replacement to a necklace I recently lost. While they didnt have anything in stock, one of the team members brought out multiple books and helped me find the perfect replacement which they custom ordered for me.All around - this store is wonderful and I couldnt recommend it more highly!!
Review №10
2021-05-29I have been going here for 20 years. They have a great selection of all kinds of jewelry. I wanted to get a gift for my granddaughter and I had several options to pick from. They are always very helpful. They offered to clean my rings and bracelet.