Drive-through
Yes
MSU Federal Credit Union OU Credit Union in Auburn Hills
Categories
Location on the map
Auburn Hills, Oakland County, Michigan, US
Service options
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Cash advance
Yes
Phone: +1 248-370-3545
Site: http://msufcu.org/
Site: http://msufcu.org/
Opening hours
- Monday:9AM–5:30PM
- Tuesday:9AM–5:30PM
- Wednesday:9AM–5:30PM
- Thursday:9AM–5:30PM
- Friday:9AM–6PM
- Saturday:9AM–1PM
- Sunday:Closed
MSU Federal Credit Union OU Credit Union in other cities:
Comments (21)
Their mobile app is terrible. I tried setting up auto pay for my auto loan, and I was charged several times in one month. This has happened multiple times now. Their system is flawed and not intuitive at all. I wish I never did business with them.
Never have had to pay for an over draft fee for the 10 years Ive been a member. Great customer service and as its a credit union you can pull money out for free throughout the US.
Totally incompetent. Pick another institution for your financial needs.
I had the pleasure of working with Nicole, she was very helpful and polite. This is a very nice credit union. I will be coming back.
I can always rely on the walk-up ATM. If you parked, be careful as you pull out and head towards the road. People can come flying out of the drive-up teller lane.
Friendly staff, usually the lines are taken care of quickly. They do not fee you to death with monthly charges. )
Great place and great employees
Spoke to Brian, very knowledgeable. Quickly answered my account questions and provided a set of other helpful resources.
You couldnt ask more from a credit Union. Customer since 1999 and zero desire to change that.
Come see us well make sure you get $500 off for using msufcu checks to purchase a vehicle
The Best Service you could as for
Total reviews rating 3.9
21 Reviews for MSU Federal Credit Union OU Credit Union 2023:
Review №1
2022-06-09Employees are very nice. However, one of the woman managers is extremely rude. I’ve been inside this location only a few times since it’s been open and any time I’ve had to speak with her about anything she is ill-mannered, vastly argumentative, and distasteful. She seems to be too young and immature to hold a management title. I would suggest asking for someone higher above if needed. After arguing with her I was able to get my issue resolved with someone in a higher department. Other than that it is a very clean and a nice building. The other employees are always helpful and straight to the point with service!
Review №2
2022-04-11Dont like the new building at all... looks dangerous for the tellers as well... just another thing in life that changed for the worst... can see one thing better about this for the customer!
Review №3
2022-05-04New building, nice furniture, but once you sign in and wait for someone to get you from the lobby, it took 45 mins in the middle of the day to deposit a single check.
Review №4
2022-02-16This is the worst credit union I have ever been to. The employees are completely incompetent and you can sit there for an hour just to change a hundred. Dont join you will regret it.
Review №5
2022-06-21Not fond of the sign on the pad and wait for the teller thingy, no clue how long Im staying and sometimes its taking forever, this visit was a negative experience in terms of wait times
Review №6
2022-03-28New Location!!!!!!!! Drive thru teller & atm.
Review №7
2015-04-14Ive been a member since 2001 and this is the best financial institution I have ever had the pleasure of using. I have personal, business, children and loan accounts here and couldnt be happier with the member services, personal attention and I love the online banking! Theres nothing like being able to transfer money or check a balance while waiting in line at the grocery store and using the bill pay to schedule my payments ahead of time has saved me so many times. If you are eligible to join this small but incredible credit union I highly recommend them!
Review №8
2012-03-24You always feel like this place is behind times with the thick glass protecting the tellers.Their bank online website is a royal pain, most of the times giving you trouble logging in, and they dont seen to care when you complain about it.Most tellers are patient and friendly.I used to be a customer here until they started charging hidden fees, something very common with bigger banks.
Review №9
2018-11-08I believe they have just gotten too big. I hate to say it, but they are starting to turn into those banks/credit unions that just dont care about there members like they used. Always had good experiences with them even when I moved to Kentucky until recently. Acted like I was just a number to them. Definitely not the same, kinda sad to be honest.
Review №10
2015-11-28Happy as a member of this credit union. Low rate on credit card and auto loans. The ability to skip up to two loan payments a year is a nice incentive. Free checks vs traditional banks.The only negative is the lack of locations. Only two branches in the oakland county area. You can use any credit union to withdraw but any other activities requiring interaction you must travel to one of these locations.