Muffler Man in Burton
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Burton, Genesee County, Michigan, US
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Offerings
Amenities
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–4PM
- Sunday:Closed
Muffler Man in other cities:
Be mad at yourself if you come here.You can see the reviews are terrible.I would not trust these guys with a lawn mower I found in the trash.They would charge me $600 and swear filling the gas tank with peanut butter will fix it.Yes they are that bad.Zero morals or professionalism.
Took Chevy truck in knowing exactly what was wrong. Told them that was all I needed done. Finally after 4 days of not hearing a word I called. Right if the top of the conversation I was lies to. They said they called. I left 2 contact numbers and neither line received a call. So as the conversation persisted he tried to tell me it was $800 worth of work. Now I know for a fact the job itself was only $230 parts and labor because I took it else where. This is not the only time they tried scamming people either. My mother in law was told she needed a new gas tank when she was simply just out of gas. There is no absolute way I will ever take a vehicle there again not will I refer even my worst enemy.
Theyve always been honest with me about what my car needed. A few times, I left without anything being done because they told me the repairs could wait for a while.They are very knowledgeable and fairly priced that they have a bit of a line of cars ahead of you. If you need something done, then take it here and make sure you have time to pick it up later.
I took my vehicle there to be serviced.I was told that I needed a catalytic converter however, when it was checked I was shown that it was in fact my exhaust (muffler). Mike (one of the mechanics) showed me where the noise and leak was coming from cleared the engine light.What was quoted $2500.00 ended up WAY less than that!! Im so thankful for honest mechanics!!Especially those that look out for women!!
Took my car in for a quote originally was quoted $50 for full diagnostic testing Scott came back with very vague reports on what needed to be done when I refused the quote to earn my business. Scott them proceeded to use high pressure sales tactics by telling me he already put the parts on my car to try and force me into this service which is illegal to do without authorization from me . Then he claimed the diagnostic cost was $75 which he claimed previously was going to be $50 I denied that price told them them I’d pick up my car tomorrow morning.While having parent pick up my car they tried to once again up charge me too $100 for the diagnostic testBe careful while doing business with this shop my vehicle came back running worse than when I brought it in after such dishonest experience with a company who’s supposed to be providing a valuable service I’d never trust them again with a vehicle and would not recommend them whatsoever!
If I could give this place 0 stars I would. I am not someone who gives a bad review unless it is really warranted. This place is one to stay away from at all costs. They are nothing but a bunch of cooks there. Your car will come out with more problems than it had going in. They will charge you for parts that they dont put on, theyll get your bad ones working temporarily. Just long enough that it doesnt come back on them. It is very hard to find a mechanic these days, and this shop is everything you should steer clear of when choosing one. Its shocking to me that this place stays open.
I took my car here for my oil leaking from my oil pan just to have a second opinion done before getting it fixed.i have never had issues with over heating and drive my car all over the country. Got my vehicle back it has been parked for a few days took my car out today and after 20 minutes of driving my vehicles now over heating and my head gaskets are probably blown now thanks muffler man for charging me $50 bucks after break my water pump. Which Ive not even lost water at all in my car my car has never even slightly over heated prior to taking it to him for an oil leak which I had already had diagnosed i just needed a second opinion apparently because Im a female they took advantage of me and decided they would try and charge me 500 dollars to fix a water pump that they broke!!!!
I highly recommend this facility. After having spent $1200 at a so called repair shop, my emission light was still on! I took my vehicle to this Muffler Man by recommendation from a close friend. I spoke with Dave and my vehicle was done the same day with no more exhaust fumes from a nonfunctional vent valve!Don’t waste your time or money going somewhere else!I learned my lesson and I cannot say enough about this facility and the professional employees!!!Thank you so very much!You are the BEST!!! 👍👍👍
Had good service before.This time, oil change. Employees told me the oil cap was never put back on from last time oil was put in. Thats a lie, I always put my cap back on. The oil they where talking about wasnt from the oil cap, the valve cover gasket is bad. I said nothing because these quacks always think theyre right, theyll fight you for righteousness.I didnt ask for thier lie, I asked for an oil change. Then they put me down with thier oil cap shin-dig.You think Ill give them props and send people there? ROLMBO, wrong....Ill send my people to a different MufflerMan
Went in for an oil change and the lubes guy broke my transmission lines. They tried telling me its just something that happens to my type of vehicle. I had no trans fluid down my car or in parking lot until they took it in and broke them removing the oil filter. I was charged for oil change and for them to put new lines on. Definitely do not reccomend going to muffler man on davison road.
Seriously the worst service ever!! The guys in there are in such a hurry theyre not even listening! I went in for an oil change, and it says on the oil cap as well as on the previous oil sticker to use synthetic 5W30! What did they use? Regular, 10W30! And when I mentioned it to the guy, he said thats all this guy does! He knows what hes doing! I will never be back!
Would not go there for anything except a 20.00 oil change.Do not listen to anything or let them try to tack any additional service/product on to your bill.For instance; I had a fuel line leak on my 07 Chevrolet Cobalt and to replace the fuel line they charged me $250 for LESS THAN SIX FEET of 1/4 rubber/plastic vinyl tubing connected from one end to the other ZIPTIED TO THE OLD FUEL LINE.Second instance; I had a clogged catillitic converter on a 07 Pontiac Grand Prix.I bought a new catillitic converter online and took said part to this muffler man and asked them to cut off the clogged converter and weld on the other.The mechanic on shift the called me into the bay to tell me I wasted my money on the part and that it was most likely not what was wrong with the car.He said I most likely need a whole new exhaust/muffler or a new transmission which that started around $400-$800I then proceeded to take the grand prix and converter to the muffler man on the corner of Pierson and Jennings.The mechanic on shift there was more than happy to ONLY CHARGE ME $50 to simply cut off the clogged converter and replace it with the one I bought online. Took care of the problem immediately and my car ran good as new afterward.Would not recommend servicing here. Take to a different shop.
Got my full service oil change here last week and every since my car has been messing up. I was strained with no coolant just 2 days after getting this service. Called them on Monday and they said it has to be leaking but its not. They told me to bring it back in Wednesday or Thursday so i did and they tell me they dont have time to look at it. They are the reason it needs to be looked at but yet they couldnt figure out what the hell is wrong with my vehicle!? I will never go back to this place and i wont tell others to take their car here either. Horrible customer service!
Been using these guys for a while. If you want your car fixed the right way or want a warranty upheld these guys are honest and get the job done. Ive gotta control arms, rack and pinion, trans rebuild, engine accessories, these guys do everything. Just wish they would do my cam because I know it would be done correctly.
When I say absolutely horrible! This muffler man is a complete rip off. I was told there were several things wrong with my car when they so called did the repairs it wasn’t anything that they said was wrong. Then they overcharged me. They were beyond rude , disrespectful and never repaired my car properly. Good luck if you choose to deal with them.
I took my car here and it took 3 times of towing it here to get fixed. The first time they didnt finish the job so the second time they said it was something else and charged me over $500 and i brought vehicle home and it still didnt run. Towed it back, they realized they missed wiring and finally fixed it. Almost a 2 week process to get it fixed right. I DO NOT suggest going here...especially if you are a single mom like me who is short on funds and you need your vehicle to go to work. Im very disappointed. This whole situation had me extremely stressed. They dont care about their customers. They just want your money and they make up lies. :( im praying for their souls. May God forgive them for lying and taking advantage of their customers. Im not sure how they sleep at night.
Horrible place to take your car! They told me my car would cost 600$ to repair, 5 days later they call and tell me my car is ready and it cost 1500. The guy said it was in his notes that they called and told him it would be over double the price, which was a complete lie, the only thing they called to say was they needed another key for the car. Never again will I go to this muffler man where they lie and have horrible customer service.
I LOVE this Muffler Man location. Going to an auto place can be tough if you dont know about car repairs. This place is very honest and competitive pricing. They dont push extras or uneeded repairs. Its popular, so be prepared to wait a bit or drop off your car and come back. The waiting area has a TV.
The people at the front desk were very courteous and helpful. My car was abled to get examed in 30 minutes, even with a full parking lot. The man who diagnosed my car, Rick was extremely patient and well-spoken. He was able to explain my issue in a way I understood.Plus, they didnt charge me to take a look at it.
Five stars are definitely earned ,these folks are flexible and willing to work with you,( Bring your own parts from Million parts warehouse and save the usual double charge for parts all shops charge) Prices are right on the money or better than most ,and Ive never had to return anyting for faulty work.
Been taking my car there for years and recommended my family and friends . They Have never been friendly but now they are flat out rude and disrespectful. They made a mistake I pointed it out and was just wanting it fixed correctly and I got treated with anger. I dont expect gushing apologizes but I dont expect to get anger directed at me for their mistake either. Unfortunately I will not be back. My mom who I recommended to go there has had the same experience recently with the bad attitudes directed at customers.
They did a full inspection on my car and explained everything out to me and told me how they would fix it and what the part they were fixing did. I think the small things they do here is really nice. They listed what should be done first and why it should be done first and also its really nothing but put a paper car mat in my drive seat so when they had to drive my car it didmt get my floor dirty. Will he back.
DO NOT bring your automobile here. Rude employees and shoddy work. Had engine replaced and have had nothing but problems since. Found radiator fan free floating in engine compartment days after return. They got some kind of chemical stain all over the front of my car and I had to repaint the grill piece. My car is no Lamborghini but having paid nearly two grand for the fix I expected it to be done right. Started making strange noise about 25 days into their whopping 30 day warranty. Due to the fact that it was work they would not be paid for, they told me they would check my car out next... I waited 3 hours and watched about 15 customers come and go. They never acknowledged me being there so long or even looked at my car. If they give you a decent price they WILL try to pull a fast one on you and raise it upon pick up. I strongly recommend going ANYWHERE else.
**Edit: I have obtained some of the pictures of my friends truck. These were parts that this shop says were good road worthy parts.If you like to have working brakes, and an honest mechanic I would highly suggest you go elsewhere. A friend of mine has had her truck in this shop numerous times. The other day while driving, her brakes went out nearly causing an accident. This was the third incident with brakes on this truck after repairs at muffler man. Thankfully she wasnt on the freeway at the time, and there were no children in the truck. She had her truck towed, because her brake lines were blown, and was told the truck needs major repairs. Over $1000 in repairs. The truck is an older truck and was probably not worth the $1200 in repairs she paid muffler man for last fall, considering what all was wrong that wasnt disclosed. They just wanted to make a quick buck so they did a quick fix to get it back on the road. They didnt care what could have happened after it left their shop. Had they disclosed what was wrong with the truck back then, she may not have fixed it...and they would have made any money off her. On the other hand, they could have been honest about it, and told her about the fact the front suspension of her truck needed to be rebuilt, the hub was bad on the drivers side front wheel, (it basically fell off the other day) and all the brake lines were rusted out and loose. They had several opportunities to do so, as it was brought in several times with braking issues. Each time leaving with a quick fix. This truck is in a reputable mechanics hands now...and he said they should never have allowed it to leave the shop. Or refused to touch it in that condition because it wasnt roadworthy. It basically was a deathtrap on 4 wheels and had no business being on the road. Yet, they sent it out. This truck was frequently used for work, and rode surprisingly well for needing so much work. Which is why she continued letting it be driven. I have ridden in it numerous times. It was being driven 800 plus miles a week. They knew this. They still did a quick fix and said it was good to go. They didnt take into consideration that someone could have been killed or seriously injured. It had been back twice for leaky brake lines. They fixed them and sent it out. I have some pictures I will upload so everyone can see the quality of this shops work. That way you can make an informed decision when it comes to who works on their vehicles. After all, you are putting your life in your mechanics hands, you want one you can trust.
I had a 2006 Saturn Ion Ver#3 and they did a wonderful job, I told them I didnt have a whole lot of money and my exhaust had broken in half at the middle and I just had a pipe that went midway to the front seat. It cost me about $300 a little less but if you had a bigger vehicle like a truck with bigger pipe or muffler and would probably be just a little more but the most expensive thing on the whole list wasnt labor or the brand new pipe that they gave me from the manifold of my engine all the way back but it was the muffler itself there was $115 out of the $300! I suggest going to this particular muffler man as they really do work with you and these covid-19 times. they offer no contact service and they have a baggie on their hand every time they take someones credit card or money. so youre safe if you go there. Muffler man cares about the safety of its patrons! Check it out over on East Court Street in Burton.
Half work done on a full brake job - Bought my car 2 years ago at that time rotors, calipers and pads were all replaced. Got the squeak on pads, so called to get a $130 price quote for pads all the way around. Received a phone call telling me the rear rotors were shot and it would cost more to replace, gave the ok. Got a 2nd call that driver rear caliper was sticking would cost more than more to replace, gave the ok. Finally got the call to pick up my car. Paid a total of $463 cash. Drove my car back to work to hear the same squeaks that I took it in for originally. Was really angry when I noticed they didnt even bother to touch the front pads. Called and was told my fronts looked fine so nothing was touched up front. Still have squeaking and vibration when I hit the brakes! NOT HAPPY! NO ROTORS GIVEN BACK OR SHOWN! WILL NEVER GO TO ANOTHER MUFFLER MAN!
Ive been to many repair shops in the past. Whether its with my personal vehicles or with my big truck for work, many of these shops left me feeling suspicious about the needed repairs. I dont like that feeling of thinking Ive been screwed over. But here at Muffler Man(Als Service Center) in Burton, I havent had that feeling here and I hope I never do. If it continues to remain that way, Muffler Man will get all my business.
Was at the business open at 8 oclock waited 2 hours when I asked for my keys finally someone said were going to pull it in now I guess they only have one person doing a brake job will never go there again used it in the past I am done Not one person said anything to me like there are snacks in the back or do you wann Their service is terriblea pop or knowledged anyone The service is terrible
I had my car in there twice in the last 6 months over the air conditioner 800.00 dollars later car is still having the same problem. When I called and talked to the owner about the situation his response was if you want me to find something wrong with your car I can. I would not recommend this garage to any of my family and friends.
Ive been a long time customer there many years. I bought a vechile and asked for an inspection of all suspension brakes etc.I have always been able to look at my vechile for the inspection. They refused to let me look while on the hoist as to not upset employee and gave me a high price to repair failed to remove tires for inspection i can see they werent removed and i told him brakes were sqeeky but told me there good and new. Ill be getting a second opinion very disappointed ive trusted and recommended them. Well no more trust here!!
So to leave a comment I have to leave a star!!! They are crooks!! They were gonna try to rob me basically . So I took my car there because its making a sound. They told me my rotors and brakes were all bad it was gonna cost 500$ all the way around... So I took it the same day got a second opinion.. He takes all my tires off.. Tells me my brakes and rotors are like brand new... Said that mufflerman was probley gonna pocket the 500 and say they fixed everything.. I had a broken stableizer bar it cost 25$ to fix...i do not recommend Muffler man they are liers and crooks..
Everytime I go to Muffler Man , I know I will be getting a great job done and for a reasonable price. They will even install some new parts you buy elsewhere..... I have bought shocks and they installed them for me .... I know working on cars , there is alot of bad shops out there. Muffler Man on Davison rd in Flint. Is a great place to get your vehicles fixed. They do alot more than just mufflers.
Muffler man replaced an engine in our car, and gave us a 90 day warranty. a couple of days afterwards, the car would not start after my daughter drove it to work, and we had to have it towed to another muffler man that was much closer, and they said the vacuum hosed came undone, due to not being tightened properly. We had to take it back in to have them (burton) to look at it to make sure everything was okay.Then, a few days after our warranty expired, my daughter drove the car to the mall, and when she went to leave, the car would not start, and shook terrible. My husband went to look at it, and noticed that the engine was basically falling down. He noticed that the bolts holding the front part of the engine had no nuts and came off some how. He took pictures of it with his cell phone, then we had to have it towed again to the muffler man in burton. Their tow truck driver even looked at it and noticed there were no bolts.Muffler man called us the next day and said we had to pay $450.00 to have it fixed. They claim a part broke off, BUT, my husband had taken pictures with his cell phone, and in the pictures, that part was NOT broke.When we went to Muffler man in person and asked to see the broken part, they showed it to us. We had the pictures printed off, and showed them to them AFTER they showed us the broken part. We asked how it had gotten broke, and they looked like they had seen a ghost! The Owners son, took off didnt want to even talk to us. We waited and waited, until they all got their story straight, but they had no explanation. They eventually lowered our bill to just cover the towing, but only after we debated the repair for about an hour or more.We were very displeased with what they tried to pull.... Will not return to them for any more mechanical work whatsoever!If the bolts had been properly tightened, this would never had happened. They did not want to claim responsibility, because they would of had to pay the $150.00 tow bill. Now the a/c doesnt work, and worked perfectly before they worked on it.....coincidence?
Would not recommend this place to anyone!!!! Very miserable employees with Horrible customer services and poor quality of workmanship!!!! Was there to see why my brakes were sticking after they installed new calipers and pads. They would not Honor the warranty. Also witnessed Al behind the counter give a customer a very hard time and rude comments to his face. (Was an older gentleman) i Went there once and will never go again!!!!!
Im never going back here. The first time I had to leave my car over night their lot got broken into and my license plate got stolen. Yesterday I left my car there for repairs and was told Id get a call back and never got one, and when I went to get my car later I was informed the business was closed and I couldnt get my car until 8am the next morning. Im lucky I didnt have work the next day.
I was using this shop as I just moved to the area ablut a year and a half ago, they releatedly had to repair the same items ( turbo charger and turbo oil line twice , I was charged twice one time 1700 dollars, another vehicle I had the repair of the muffler done and the welds broke a d the muffler came undone, i had to have tge o2 sensor worked on twice ,These people have no idea what they are doibg , they do not stand behibd there work but will keep fixing the same thing and charging you over and over again ,to repair the exact same problem ,I took my truck to another mechanic and the turbo was still leakibg oil , cone to find ojt it was a O ring that was left out durring the repair , aybe the mechanic wanted the ring for his nose or ear and didnt put it back in.The worst ever
They dont like to keep their customers coming back. Had to bring my car back because they didnt do the job right the first time (replacing whipers motor). Also wouldnt take responsibility for the crack in my windshield mysterious there after picking my vehicle up. Avoid for anything but exhaust system work.
I wish I could Rate negative five.... long story short this location charged me $100 to take off a pipe held by 2 bolts and weld all the way around a flange that was already tack welded on by the muffler man in davison.....a pipe I can take off in 10 minutes with a good floor jack how awesome was It when I talked to davison muffler man and the main guy said, really 100 bucks, Id have done that for free.... so in going to your muffler man check the neck tattoos to teeth ratio... if you calculate it right it will tell you to stay the hell away from the DAVISON ROAD muffler man and just go to the one in davison.... theyre good people and have a nice bubbly cute girl who runs the counter too.
Worst customer service Ive ever seen these people have took all of my money one problem turns into four different trips up there paying every time even though it’s there fault anyways wasted $600 for nothing to get fixed please never bring your car here take it to a dealership!!!
Total reviews rating 4.1
199 Reviews for Muffler Man 2023:
Review №1
2022-05-25Customers are served on a first come 1st serve basis. The gentleman at the counter explained exactly how long my wait would be. Once they took my car in, they analyzed the problem and gave me options and solutions for repairing it. The price seemed reasonable for what I was having done. I could either wait or return later to pick up the vehicle.
Review №2
2022-07-30My family has been coming here for many many years. They are always courteous, the prices are more than reasonable and the service is exactly what it should be...exceptional. I love this place, highly recommend this shop to anyone I know
Review №3
2022-07-12Called to get quote for transmission fluid change. Was put on hold for 20mins. A different man answered the phone very rudly. I asked to get a quote about the fluid change, he argued with me about the price when i ask him why the muffler man in clio does it for much cheaper.(I would use them if they hadnt closed 1hr before this location, hence why I even called in the first place) He Got upset and hung up, very unprofessional and pathetic customer service for an individual in a customer service position. 10/10 do not recommend. Glad to see this is how they treat our Military combat vets. Will never return and ill make sure my family and friends also do not do business here as well.
Review №4
2022-08-22Muffler Man has done a great job on past work on my vehicle. I will recommend them to my friends. Love the service.
Review №5
2022-08-13I had to get my Cadillac converter replaced on my GMC 2011 Terrain they did a great job and I was in and out with in 3 and a half hours i recommend this place for any work you need done.
Review №6
2022-07-28The Gentlemen there are always professional. They do quality work. Gve good advice and are reasonably priced.Frank D. Haw
Review №7
2022-04-05My car needed a new flex pipe, and fixed it for $150, also gave me a good deal.., I definitely recommend if you need an instant repair.
Review №8
2022-03-24They checked out my vehicle free of charge, gave me a cost of repairs, very genuine and polite. Both service and desk people.
Review №9
2022-08-21I can’t stand them. They always have an attitude when you call about their services. Don’t bothering responding either. I’m over this place. The one on Davison rd.
Review №10
2022-06-18Got my muffler and exhaust fixed and now even louder than before and truck does not want to get up and go anymore now saying its engine issues.. will never return there again...