Muffler Man in Clio
Categories
Location on the map
Clio, Genesee County, Michigan, US
Service options
Accessibility
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–1PM
- Sunday:Closed
Muffler Man in other cities:
I had a headlight out and needed it replaced. They orignally thought it would take about 2 hours to replace it. But the guy working on it knew a quicker way, so it cut my labor charges in half! They kept me updated the whole time. I would definitely recommend!! The are honest & arent there to rip you off! 🙂
They are not honest at all. I brought my car there last month trying to get the flex pipe replaced they said they couldnt do just the flex pipe said the whole exhaust pipe needs to be replaced 400 to 500 dollars. I jacked up the car and the pipe is all new except the flex pipe. They will get you!!
Cathy took my call and helped me get my mother in-law’s towed there without me needing to come since I was working.Shawn, called me less than three hours later with a resolution. While it’s never fun having a broke down vehicle, these guys never charge more than needed and are always so good to work with.It’s gonna take a few days to get the part but it’s way cheaper than we guessed.Thank you guys for being awesome!
The staff are knowledgeable and are friendly. I feel they are trustworthy and fair priced. My family have taken a multitude of vehicles to them and would recommend their service. Others would agree for they are a busy shop. You may have a bit of a wait but they are good people.
Extremely fair pricing and exceptional service! I have tried going to other mechanics and I always come back to Muffler Man. Shawn and his crew are concerned with quality and customer service. They are honest and their integrity is why I will continue to have them service every vehicle I own. Thank you!
I have used these guys for most of my repairs for the last 12 years Ive been driving theyve always been honest and fair and Gary the mechanic whos been there like 30 years is very nice and informative. I just had a CV axle done there and they did a good job had it done in a good amount of time for way cheaper than anyone else. Anyone Ive told the price to when I was talking about it said that I got a great deal. I would recommend anyone else to come here especially if you have kids. Unlike most shops there Lobby is pretty clean and has room for the kids to run around in
Even though the waiting time can get a bit lengthy, it is quite understanding because you get the best services and no charge for them just to look at what may be the issues with your vehicle. The gentleman that inspected my van was pleasant and I felt he was very honest about what needed to be fixed. He even took me out to the garage and showed me where the problem was. He has completed service on my previous vehicle. No over charging. No scams to get you to have to come back. Honest and very busy shop because of their service. Completely satisfied with the excellent service and I will continue to take my van to Muffler Man.
Great at replacing parts; not so great at diagnosing and fixing your vehicle. Time after time I would take my vehicle here to have them replace a part that didnt fix the issue, and then take my vehicle back to them for them replace another part that didnt fix the vehicle. After dropping thousands of dollars in parts and labor that never fixed my vehicles, I found a new, trusted mechanic. I think the establishment is more concerned with getting vehicles in and out than actually making sure they are in working order when they leave their doors.
Absolutely terrible service. Got in at 8:30 am and its first come first serve. After 2 hours of waiting the desk manager assures us it will be soon. Another two hours go by and she sharply answers there are three people ahead of us still. Instead of sitting 4 hours in a waiting room getting nothing done, we could have gotten any kind of communication on leaving the car there, coming back another day or basically not sitting around half a work day. But, they lost our business for the day and I hope everyone ahead of us was treated better. Will not be back.
Such wonderful people and extremely knowledgeable, always take such good care of me and my family. I wouldnt even bother going somewhere else...rick is awesome and gary is always so nice and very respectful to everyone...thanks again guys for a great experience. Always a pleasure...Sincerely:Michele carlton
Just took my Jeep in for service, was worried that the Transfer Case was going bad, I was ready to pay upwards of over $600 to get it fixed. Pleasantly Surprised to hear from Gary that it was a front drive shaft. Replaced with PARTS & LABOR.....only $110 !Very fast, honest, friendly service. Would not ever go anywhere else, PERIOD.
Brought truck there that they have previously worked on for other work as a repeat customer was told they could change my power steering pump as long as I brought it in by noon they had the truck all afternoon they didnt get it in till 4:30 and said they close at 6:00 so they wont be able to do it that day now. Then proceeded to explain they dont specialize in diesel when over they phone I gave then exact specifications of they year make and model for the quote. There story changes alot and instead of telling me they couldnt fix it they wasted my time as to where I could have got it fixed somewhere else. Waste of time!! Customer service is gone. Spent money there on four other occasions definitely wont be anymore.
My one hour alignment took nearly two hours, and after it all its still not right. Had an inner and outer tie rod replaced and my steering wheel was turned to the left when going straight. After taking the truck here now my steering wheel is turned to the right when going straight. Before replacing any parts my steering wheel was dead center and aligned. I called and asked if they would fix it and they made excuses, never once apologized or offered to assist. This was my first time there, and I wont go back. Now I will be taking my truck to get realigned elsewhere since they didnt want to to correct the problem.
They have good prices they have good mechanics. What they lack is a schedule. People have things to do and when you try to make an appointment they say they wright you down but dont. Was told to be here at 1:15 its 2:41 and their is still 2 people in front of me Im going to tuffy and spending the extra $10 to not wait never again will I give muffler man in clio a dime some of us dont have the luxury to spend 2+ hours in your waiting room on a work day . Get your stuff together MM and stop lieing on wait times for business
Took my truck in to have 6 exhaust manifold bolts done. Had a few cars a head of me and was told it would be done by the end of the day. Not one call to update me. Had to call to find out it didn’t go in till almost 5 and they would have to keep it but it would be done by 945am the next day. Day two never received and update called at 1030am was told they were having trouble with one bolt but it shouldn’t be much longer. 330pm called again due to no update and was told they were still having trouble. I had to be to work the next day and was not guaranteed that I would even have a truck to get there. Never even got the other thing I needed done taken care of and then tried to charge me twice as much as I was quoted because they took 10 times longer than expected.
This is a hit-or-miss mess... although Muffler Man pretends to try and work the best they can with you if you get a good mechanic thats great otherwise best of luck to you! Not only will your diagnosis very immensely but so will the amount of money coming out of your pocket. And if youre a woman thats even worse they will get you for as much money as they can better take a guy along with you who knows a little something about cars.
Put in a faulty Muffler. Took it to another service center to inspect it and they told me it was a bad muffler. Muffler man then told me (after calling them) that they would charge me AGAIN to put another one in, which the first one was under warranty. Then tried to tell me that the new muffler wouldnt be under warranty. Horrible service. Not trustworthy. Will never go there again!
Muffler Man in Clio has now lost all my future business. I have used them for numerous items from brakes, exhaust, oil changes. I took my daughters 2003 Chevy Impala there for a diagnostic issue. The car would stall while driving. They started the normal rundown of what it could be, they changed the fuel filter, Initially this car needed to be driven 15 to 20 miles for the condition to occur, Put it in park, turn off key for 4 minutes. The car would re-fire, and drive like new for 5 or 6 miles, then stall again. Each time it would drive shorter and shorter distances. The technician said he was not able to drive the car that far because he could not be away from the shop that long. Why would a shop not allow their techs to actually diagnose a vehicle they are being paid for? So after 2 weeks, and no resolution I took the car back to take to another facility. I found the keys were locked inside the vehicle. It was covered in Mud, they left the drivers side window half down so the mud was also inside the car. I will never go there again. The star ratiings above need to have a negative star rating. This was a great shop 5 years ago. I can see the quality of mechanics has went way down, from who they used to employ. There are 2 or 3 good mechanics still there.I took to a small shop I have heard does good work, its within a stones throw from the Muffler Man in Clio, it took him exactly 4 hours to find out what is wrong with the car, and to fix it. So I will pick up that car, and take him another vehicle I need work on, when that one is done, I have another one that needs some repairs, sorry Muffler Man, the new shop is getting all this business that would have been yours.
DO NOT HAVE YOUR CAR REPAIRED HERE!!!!!! Had a 2003 envoy towed in that didnt start. The man there told me the vehicle jumped time. I asked how much to repair. The man said to cut the Cadillac converter off and scrap the vehicle cuz it needs a new motor. I went to Louis service in Mt Morris for a second opinion. They checked the fuel pressure and found that the vehicle was flooded out from trying to start it. There is nothing wrong with this vehicle!!!! The mechanics at muffler man do not know how to diagnose a vehicle!!!!#
The wait for normal service is anywhere from an hour and a half to two and a half hours. I went there for an oil change and tire rotation and exhaust check. Arrived less than an hour after opening and waited for an hour and forty-five minutes to be served. Next time Im going somewhere else.
Took my equinox because I kept hearing hissing noises coming from the front of my car and they took it for a test drive and found the issue and fixed it in a matter of minutes. I was just waiting for the bad news and they didnt charge me anything because it was a simple fix. Thank you guys so much :)
Total reviews rating 4.5
178 Reviews for Muffler Man 2023:
Review №1
2022-04-19These guys are good and always friendly. They always make the customer theyre waiting on feel like theyre the most important person that walked through the door. Ive been there quite a few times and never for the same problem twice, except oil changes I keep returning for those because I trust these guys.
Review №2
2022-04-19These guys were amazing. Gave me a great price on installation and budget replacement for my tailpipe. Very speedy work and very accommodating. Will use in the future.
Review №3
2022-04-28I remember the days when theyd actually bring the customer out to their vehicle to show and explain thoroughly the repairs to be done. Those days seem to be gone with good customer service. 👎
Review №4
2022-06-01Ive taken a few different vehicles here now and Im happy with everything theyve done. Ill continue to recommend them to everyone
Review №5
2021-12-19Happy with the exhaust work done. They took the time to do it right and at a reasonable rate. Had me in and out same day while I waited in no time. I even saw the guy measuring everything once installed to make sure everything is even, much more quality than most shops that would weld once and ship it out the door. I’ll be back for more
Review №6
2022-02-03The mechanics and the management are super nice, very capable and helpful. They are busy because they are fair and accommodating. Other places should take them as an example of how to run a business.
Review №7
2022-06-30Able to get car checked,but they were unable to work on the problem. I was referred to a mechanic to fix the issue.
Review №8
2021-11-12My name is Justin. Rick works on my older car most every time literally. Most anyway. He a versatile smart mechanic that has never done nothing but exceptional work. And the owner Sean gives very fair prices. Thank you guys for what you do!!!!!
Review №9
2021-09-09Clio muffler man has is amazing. Very good pricing. Very good diagnostics. They have great scheduling and had no problem getting my car in and repaired. Friendly and helpful staff. Wont be taking my car anywhere else.
Review №10
2022-03-15Very good men that work there in and out i have been going there for years never had a problem