Munro Craft Supply in Berkley
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Berkley, Oakland County, Michigan, US
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Site: http://www.munrocrafts.com/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:9AM–4PM
- Sunday:Closed
I want you to imagine the best craft store youve ever been in. Despite appearing to be of a reasonable size, this store contains more than it logically should. Just when you think youve seen everything, you realize there are three additional rooms full of more wonders then should be allowed in a single venue. Truly this place has embodied the spirit of PT Barnum in a way that I have never experienced through any entertainment venue.
Ive been here a few times and enjoyed my visit both. Such a huge selection of beads and jewelry making supplies. Things are labeled with detail which makes selection a bit tough since I like to know what Im using, but if you know your stones and crystals you can find a little bit of everything here. The prices are very fair and affordable.
Small store with craft items in every aisle, ceiling to the floor. If this place doesnt have what youre looking for, its likely not made anymore. Project items from styrofoam to Swarovski crystals, clock making to display props, adhesives, paints, tools, feathers, findings, and books. Bring comfortable shoes and patience because there is SO much to look thru. They have handicapped parking, are pet friendly, and have a customer bathroom. Its worth the trip.
Nice store that has all type of jewelry, decorating and nik nak making supplies. They have crystal for jewelry and jewelry already to go. They have bags for retail or personal business use. You can use these to deliver your products to your customers. They have all type of things that are hard to locate.
Munros is the place to go for crafting supplies for either amateur crafters or serious professionals. Cant leave there without purchasing something. Theres no place like it. The employees are extremely friendly. You can wander the aisles without being hassled. Yet theyre very helped when you ask for assistance. The prices are very good. Discounts are available if you buy in bulk too!
Nice shop in Berkley. A little overwhelming unless you are looking for a specific itemZ they didn’t have what I was looking for regarding bubble gum beads. The lady assisting me was very nice and helpful but I did over hear another sales associate speaking unkindly to a customer and she was visibly starting to get upset. I wasn’t impressed with the prices. I probably would not go back.
I was so excited to support a local, family-owned jewelry store to start my new business ventures but am very disappointed and I will not be shopping there again. The beads are very overpriced and the staff is very rude. Check return policy before buying anything from this store. Do not recommend.
First time here, wasnt sure what to expect. They have so many craft supplies. Prices on some items are really fair and others not so much. The most off-putting thing was the store is not very organized, super cluttered, theres no rhyme or reason, nearly impossible to find what your looking for. It also was musty smelling.
The selection for the seed beads I was looking for was limited in colors. The staff was ok but not friendly. The prices were high for what you get but overall if you needed something quickly you might find it there. The string they sold me was too thick for the beads I bought so I ended up going on Amazon to order something else. They did have a lot of fancier beads and alot of charms for bead prodjects, but they wanted 1.00 per charm again I found it cheaper on Amazon a bulk box of charms for a better price.
One of the best craft stores that Ive been to. They offer wall to wall products that any person would need in order to complete their crafts. The staff are knowledgeable and are good at explaining what will need to be done in order to finish your project. They even offer craft classes on certain days of the week.
Amazing selections of so many jewelry and craft supplies that it boggles your mind. And not only jewelry, they have 2 seperate rooms full of supplies for making all kinds of crafts. That said, I have a question to the owner: why are the people who work here so frequently condescending towards the customers? Not just me, I notice it is a common theme in this place.
First time I ever went there , and it will be my last. The women who work there seem like they hate men. It was a bit of a drive for me, but the had what I needed, and I didnt want to wait days for the items to arrive if I had ordered online. But I guarantee next time I need something of this nature I will order online and wait the 3 or so days. Ive never felt so unwelcome in a place of business that I actually spent money in.
Love this place! They are very busy and there are times they must move on to another costumer while waiting on you in order to meat everyones needs. I have been a costumer for about 11 years and very sattisfied with their service and availability to product. I stone a lot of baton and skater costumes, I can call and place an order one day and the order is to me the next day. They have gotten to know me over the years and are interested in the work that I do. If I travel into the store they have often helped to brainstorm new and creative ideas.
Wow what a gem of a store. Great selection and fantastic staff. I bought supplies for a project. Plenty of finishes and sizes in cable, ends to clamp, rings etc that I needed. As I explained my needs to the staff, they realized I was about to over buy a product and offered it in a smaller quantity, saving me over $20.
Great family owned and very much family operated. Grandma where is the... was heard during my visit. Generations seem to know the huge amount of product well. But it was the older staff who had to help me find what I needed. Dont shop in a hurry not just because they are busy but do you dont miss something you might need or miss a chance to learn something new.
I have never felt more not welcomed in an establishment. The customer service sucks. They act as if asking them a question is forbidden. They are so overpriced. Its ridiculous. If I could have gave them zero stars, I would have. Pass this place by and stop by Suns Crystal & Beads on Woodard and 11 mile where your business is appreciated.
Every time we have shopped here~the selection has always been so impressive along with the quality, prices & helpfulness of the employees treating EVERYONE in the store with respect! I notice these things because Im a retail Artist! We will be shopping online & every time were back in town~thank you Munro Crafts!!!
Reading through these reviews, I have to guess that you ladies are too sensitive. Every time I go to Munro they are busy busy, so yes it takes a minute to get checked out or ask a question at the counter. There is no line because the whole counter is also a display case where people shop...I absolutely love this store. Its packed with things I cant find elsewhere except for online and their pricing is really reasonable. Dont go in with 20 minutes to find 10 things because its not going to happen, go in with at least an hour to devote to searching and you will find all sorts of cool little craft components you didnt know existed. I do about 3 large trips to Munro a year and love it - and Ive never had the staff be rude to me.
I live in Canada and just received my first order from Munro Crafts. I was unable to find the supplies that I needed in my local craft store or from online Canadian companies but was hesitant to order from the US knowing the cost of shipping for heavier items. Munro Crafts not only called me regarding my order but went out of their way with shipping to save me lots of money. They have a huge selection of items. Their prices are great and the additional discounts on most products that are offered based on total spend are up to 50% off! Amazing! The products are as described. Part of my order was polymer clay and it was fresh. I cant say enough good things about this company and will buying all of my future supplies from this wonderful store!
Some people have noted that they have gotten less than stellar customer service, or that the employees were crabby. I have sometimes felt that the order takers were a little aloof, but I can only attribute that to being extremely busy and harried. Anyway, I have been ordering from Munros for years, and the folks I have dealt with (though not overly chatty or friendly) have fulfilled my requirements perfectly: they have the best prices on polymer clay and a low minimum order to receive their 50% discount. They also dont require a resale/tax number, and its not an issue for me because I have one, but many people dont. Also, they always let me know immediately whats in stock in case I need to substitute something. I have no complaints. As a bonus, their website has been upgraded so you can order online (slight glitch: your charges for shipping come through separately from the merchandise - again, a very tiny inconvenience for such great prices.). I received my order 3 days from placing the order online. Im a happy customer.
I will never visit this place again. They are racist and accused my 10 year old niece of stealing. They followed her around the store while other children who were not black ran around and gallivanted through the store. When I confronted them they became hostile and I taped the whole ordeal. I asked them to show me what they assumed she took and they could not produced anything. She had on a coat that sleeves were long and they asked her why her sleeves were so long and what was she going to do with the beads that were in her hand. I will never, ever, patronize them again. I actually loved this store before and referred people to it. Theyll never get another penny from me.
This store has a large selection for what it is because there are so few bead stores in Metro Detroit. It is VERY overpriced and the family-owned-business staff is unhelpful and rude. I have never had an incident but after several trips there I just realize it’s an unpleasant experience to shop there. The store is very unorganized and dimly lit.
I used to shop here often, about once a month or so, but I got finally got fed up with the poor customer service. I did some online searching and found many products at a better price. This place is just too much (and not in a good way). There is too much product stuffed everywhere, so much that you can barely walk around. Much of the product on the shelves is old stock. The staff is unfriendly. The prices are high. I dont like shopping here and I will ONLY come here if I dont have enough time to order what I need online and/or I cant find it anywhere else and Im desperate.
I buy as much as I can here. I never had poor customer service but they can get very busy and very crowded. Could be some improvement in the organization but they dont deserve the poor reviews Ive read here. They have a great selection and plenty of it. I dont need to be babied and cuddled just give me the beads!
Oy, what a miserable place to shop for beads. Ive been to other bead shops in metro Detroit, all staffed with friendly people who actually want your business. Go to them--this place is a pit of misery, from the dusty old products on some of the shelves, to the signage to the big ole ATTITUDE you get from the staff. Person below says everyone is too sensitive? No, its more that I dont want to give my business to a place that treats their customers so badly. This place is dirty, unorganized and needs an attitude adjustment. Go any day of the week at any time, the nastiness of the staff is the same. Munro Crafts--close down for a couple of weeks, clean and organize and send the staff to charm school. Build a separate area for checking out while youre at it. If you feel like being abused, by all means shop here.
Munro Craft Supply is great. So yeah it is somewhat crowded and organization is not up to the standard of a chain retailer. But dang, they always have what I need. I spent 3 trips last sunday trying to find a list of supplies because I was in a hurry and Munros was closed (I went to Michaels, Joanns, and Blick Art Supply). I couldnt get anything on my list. Monday I went to Munros and got everything AT WAY CHEAPER PRICES. Too expensive? I got grommets and the applicator tool for $3. THREE DOLLARS.When I went up to the counter the woman helping me made sure my elastic would fit in the beads I bought because she didnt want me to waste my money if it did not work out-That is care and customer service.They are always extremely knowledgeable and willing to help you work out an issue you are having.What you get there is quality and expansive choice in product that you absolutely cannot find anywhere else. There are quirks to being an independent business but trust me-take your business here. It would be a shame to not have places like Munros.
The staff is very rude and racist!!! The granddaughter is disrespectfully rude! Save you hard earned dollar and spend your coins where theyre Respected!! They do not like African Americans only your coins! Go online and order your products for a better price and service!!
This place has everything, and theres always something on sale! From beads to feathers and sculpey to origami paper. They have every kind of swarovski and an entire wall of pearls. They have how to magazines and shrinky dink paper. Wood trinket boxes and cardboard boxes to decorate. Sculpting tools, carving tools, jewelry tools. They really do have it all. Not everything is the best price, but their sales make it better! And its one stop shopping! I love this place and can wander for a couple hours!
Munro Craft Supply is an awesome inspiring place to shop for creative needs, especially for beads of all kinds. There are so many different kinds of beads. Its such a rush to walk in the doors. We appreciate the wide selection of beads especially because we design so much jewelry. However most of these beads are not labeled with general information like stone variety. This is a bit concerning because I like to tell my clients exactly what kind of bead are used in the design. The more information the better and consulting the internet for information on beads is incredibly difficult. It is up to you as a designer and your crystal knowledge to decipher what beads are what and if the price is worth it. Along with not knowing the stone variety, we wonder what the country of origin is and who cut the beads. I love the variety but crave more information and organization in the semiprecious stone department.One of the reasons Munros is an awesome place to source beads from is they have different shaped beads like stars, hearts, skulls, the works. You dont find such a variety of beads shapes anywhere else. Its amazing! There are so many kinds of beads from precious stones to pearls, crystal, and glass beads from all over the world. You can walk into this space with any budget or idea and get the supplies to create it. This is also a fantastic place to purchase displays for jewelry if you do vending or gem shows. You will be truly inspired when you come to Munros Craft Supply. Thank you for opening your doors to creatives around the area.
I LOVE MUNRO CRAFTS! I can find everything I need here! And lots of things I dont need but want! From feathers to pearls and sculpey clay to shrinky dinks, swarovski crystals, tools, you name it, they have it. This is a family owned business, passed downto the next generation. The ladies are wonderful and helpful. Great place to shop!
The lady with the Note 8 phone case was very ride and nasty!!! It was my first time buying crystals for my Converse Sneakers and she would not assist me in picking out pearls or anything!!! She just pointed to an open area fill of beads!!! Very unprofessional!!!👎👎👎👎👎✌️✌️✌️
This store is so-so and I have been going here out of convienence only for a few years. Every single person I know that goes to this store says the exact same thing. The customer service is horrible!The associates act as if they are doing you a favor and not the other way around. I can see why everyone has the same bad attitude...its probably in their family and they just dont know any better.
Ive been going there for over 15 yrs~!! They are very knowledgeable, and will go the extra mile~!! I went in there today and currently have a little trouble using my left hand---without asking...I was given excellent personal service...w/o ever knowing if I was going to purchase anything~!!
Total reviews rating 4.4
199 Reviews for Munro Craft Supply 2023:
Review №1
2022-04-18Beautiful store but will never shop there again! My daughter and I went there looking for beads, which they had a beautiful selection of. While shopping employees were bickering and being rude to other shoppers. When it came our time to check out, two things did not ring up on sale like they were supposed to be because their employee did not take the signs down. The rude clerk told me, we’ll give it to you “this time“. The customer was definitely not made to feel important here. They acted like they were doing us a favor. We left with such a bad taste in our mouth that we wanted to go back in and return everything because we didn’t feel comfortable giving this place our business. There is a very nice bead shop right around the corner on Woodward with very friendly staff that we will be shopping out from now on!
Review №2
2022-04-21Everything you could possibly want in crafts, beads, crystals etc. And the staff is sooo helpful. Took some bracelets to have the clasps changed and they said they would fix and they were done expertly in a couple of days. Wonderful!
Review №3
2021-01-27What a fantastic little store! they have such a variety of crafting supplies and SO MANY BEADS. I wish there were more size 10 Czech seeds and maybe silver sheets but that was totally fine bc I got everything else I needed. the employees are extremely knowledgeable and friendly. 10/10
Review №4
2022-03-10Like this store, they have a lot of stuff for every craft you can think of. I was looking for seed beads and the selection was not the greatest, but found other things I wanted, so it wasnt a wasted trip. Fun to just walk around for awhile. Not a great place to take kids.
Review №5
2022-06-21They have so so much, if you cant find it there...it must not exist. Started with a very nice lady that helped me out, but grumpy lady checked me out. My have a nice day fell on silence :(
Review №6
2021-02-16Munro is the best place to find supplies. This place has everything you might want for crafting. They have a vast selection of different supplies you can’t find anywhere else local. The staff is always friendly and helpful. They’re knowledgeable about the products. Support a small business!
Review №7
2022-05-17Do you need beads? This store has anything you need plus a little bit of everything else. Very cool place
Review №8
2021-12-28Such a nice hidden gem. I am so happy to have stubbled upon this store as they have everything you could possibly need craft wise and are very informative if you may have any questions. My daughter recently got into jewelry making and loves the variety of beads and charms. Will always choose to shop here now over the box stores!
Review №9
2022-02-26Absolutely giant selection of beads and craft supplies! if you are missing something in your collection, come here. they have everything. was so overwhelmed and amazed at the same time.
Review №10
2022-01-02I absolutely LOVE this place. They have an impressive inventory & their team is knowledgeable & helpful beyond any expectations. I get exactly what I want & then some when I shop here.