Wheelchair-accessible entrance
Yes
National Storage Centers in Livonia
Categories
Location on the map
Livonia, Wayne County, Michigan, US
Accessibility
Phone: +1 734-422-6500
Site: https://www.selfstoragespecialis...
Site: https://www.selfstoragespecialis...
Opening hours
- Monday:9AM–5:30PM
- Tuesday:Closed
- Wednesday:9AM–5:30PM
- Thursday:9AM–5:30PM
- Friday:9AM–5:30PM
- Saturday:9AM–5:30PM
- Sunday:Closed
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Comments (149)
Great Location! The staff here is very friendly and answered all the questions I had. Trusting my things will be in good hands with good people. The units are VERY clean. 5⭐ business indeed.
Everything about my experience was perfect. Jessica was so knowledgeable and kind. I would highly recommend this company to all my family and friends.
This place was extreamly clean, staff very attentive and friendly. Was happy to have used! Alos had a great experience with their UHaul Rental.
The staff were always very helpful and responsive. I was able to leave a key to the storage unit with them in case I lost mine. The facility is very clean and dry, They also have carts and other moving equipment available to help when moving in or out of the unit. I had never rented a storage unit before and am happy to say it was a positive experience!
I did extensive research on where to put my things while I save up money for a home, this place was call 5 and I talked to Rachel! She was amazing! Told me all the specials, made sure they had what I needed. I went in for a tour and Rachel was very professional and helpful! Super friendly and made sure my storage needs were met above and beyond what any other place did. I’m glad I went with NSC!
Cathy was a great with helping me get the right size storage unit I needed.The place was real clean, user friendly and priced right. Their location is very convenient also.
Storing at National Storage Livonia is a great decision. Carol, the Manager, has such a welcoming smile and she is super knowledgeable. The building is clean and she makes you feel so comfortable with the process. Thank you, Carol!! Ill be recommending anyone who needs storage to come and see you.
Had a wonderful experience! Kathy was able to help me find all the supplies I needed for my move. Friendly service and knowledgeable staff.
Enjoyed the climate-controlled self storage. Gary was very helpful in answering my questions completely which helped make my final decision.Thanks Gary.
I was finally able to move out of my storage unit, but lost my key! Jessica contacted a locksmith for me, set up an appointment, and showed up to work early to assist with the process. I can’t say enough good things about Jessica’s kindness and professionalism.This young lady embodies the qualities that any company would look for in an employee.
I only have great things to say about my experience with National Storage Center. My storage units were at 13635 Merriman, Livonia, MI. They did an awesome job with my accommodations in getting storage units. I would highly recommended these folks with any of your storage needs. Not to mention, a full line of moving supplies and U-Haul trucks. They have you covered. Just stop in and see Jessica for your moving and storage needs! Awesome job, folks!
I have been using this storage unit for over 13 years. At one point I had 3 units rented. These are convenient, clean, well priced, and easy to access at various times during the week. The staff and especially Elise are the best. They have a good thing going on here I hope they keep up the good work.
Nice clean units, could use new doors on some but all in all its a good place. Kristin is very helpful and friendly.
Recent relocation and visited multiple storage facilities in area but ended up selecting NSC Livonia for my storage needs. Clean, secure facility and excellent customer service at this location. Katie was absolutely fantastic as she was instrumental in facilitating a stress-free move. Will definitely use this location for any storage or uhaul needs. Thank you!!!
The facility is very clean & unit spotless. Plenty of carts that roll easy & elevator right at doors. My husband is handicap and those things really matter to us. The manager very helpful & great personality. We just started moving in yesterday & so far are very happy :) Ive attached a picture to show how clean.
Highly recommend for all of you storage needs. The most helpful, friendly, and professional staff you could ever hope to work with.
Very convenient location, right off the highway. Kathy is a great help! I feel my belongings are very safe and secure!
National Storage Center in Livonia is the best because of the manager and her organization and cleanliness of the facility. The manager Rachel is so professional and knowledgeable, showed us multiple units to compare and helped us choose the right unit for us. I would highly recommend using this Livonia location & Rachel for all your storage needs. It is climate controlled, secure, easily accessible and has other amazing amenities. Rachel proved to go out of her way for us and offered the top notch customer service that made choosing this facility a very easy decision.
I went in and I talked to Kathy, she was very friendly and so helpful. I will recommend this storage to all my family and friends.
I had a great experience when I stopped in for boxes and packing supplies. Carol was very helpful and a total delight to deal with. I 100% recommend this business and location. Thanks for fantastic customer service.
To whom it may concern I am very happy with Kathy and Carrie at the Merriman Road national storage unit is my first experience with a storage unit and they were very helpful and very informative and very polite you better keep them on thank you
Wonderful customer service, Katie was such a great help with everything i needed! I would recommend this storage center to anyone, very clean and well maintained! Thank you so much!!
It was very easy to get signed up and assigned a storage space here at National Storage - Livonia.The staff was very friendly and helpful and explained everything in good detail.The facility is very clean, easy to access and they have a few carts and hand-trucks available to help move items around.I would highly recommend using National Storage Centers - Livonia to anyone who is looking for good, easy-access and climate-controlled storage space!
Super friendly staff, very clean facility! They have pretty much everything you need for storing your stuff, including locks for your unit and boxes to pack stuff. I definitely recommend them!!
I Love storing my things here. Very helpful and attentive employees. Very clean and puts me at ease trusting them with my belongings. Would recommend to anyone
Kathy is friendly and she keeps the property spotless. This location is very convenient and I feel safe keeping my belongings here.
The woman who I spoke with was the kindest, friendliest, upbeat, & most helpful manager? Ive dealt with during my storage location search. your facility is nice and clean. Ill be back soon.
Jessica was really professional and helped me with every question I had. She made the moving in process easy and quick. I highly recommend National Storage Centers
I just recently rented a 10 x10 climate control unit from National Storage on Merriman Rd in Livonia. The expert staff made me feel at ease. The registration process was quick and the review of the unit and helpful guidance made the unit selection simple. The facility is clean, secure and very functional with Elevators for 2nd floor units, large hallways for easy moving and dollies and hand trucks available to assist in loading and unloading. With many storage facilities to choose from, I would definitely recommend first checking National for your storage needs.
The staff is always very nice. I like that there are automatic lights and security codes for safety. The hallways are large enough for me to move the carts and large furniture through. It is very clean with temperature control.
Super friendly staff! Very clean and great service for an affordable price! Definitely will go back when I need future rentals and/or storage!
Carol was very helpful in helping me select the correct size unit I needed. She answered all my questions I had. The storage units are clean and reasonable.
We have been using this storage unit for a couple of years or more. Access is conveniently available 7 days a week. The facility is always secure, clean and well lit. There are always carts available for bringing in new items or removing old items.
Have stored here a few times for business purposes, they always have good deals at move in and have always been so friendly and helpful. Thank you Kathy!
Clean, friendly, thorough and efficientBeen with them for almost a year. They are always friendly and helpful with questions and work to give you the best pricing possible. Highly recommend them.
Very clean and well maintained by management and other tenants alike. Wide hallways allow for ease of moving large items around. Dollies and carts are always available when I need them. Highly recommended.
Love this storage facility. It is clean and convenient. The lady in the office( I believe her name is Carol) is always upbeat and helpful.
Carol @ National Storage in Livonia was extremely professional and helpful with finding me the proper storage unit to fit my storage needs! Thank you Carol for being so helpful and explaining the process in such detail!
Great prices and sizes for units, Kathy will get you all set, come see her!
Great rates, and a friendly staff. I’ve kept my things at a few different storage places over the years, but I’ve never been happier with a facility.
Carol is amazing! She has wonderful personality and so helpful. Thank you for such a wonderful and welcoming experience!
Professional Staff! Carol is amazing!! She made it so easy, during a stressful time, from start to finish. Highly recommend.
Bree was very helpful and patient. I wasnt sure what I needed but she was able to help me think it through. She was pleasant and professional from beginning to end.
National storage center in Livonia is a safe and clean place for me to store all of the things I want to keep and just dont have room for.The climate controlled storage rooms are easy to get to and I am always greeted warmly by Elise.She was so helpful when I first came in to rent the unit.Great and safe place.Thanks
Ive been there 3 yrs best customer service ...best management ive ever had at a storage facility.
Very Friendly and helpful staff! Storing my belongings inside a building compared to outside makes a big difference!
Carrie and Kathy was very helpful and I definitely would send my friends and family to them if they need a storage unit thanks
Kathy was was very nice and made the process of renting a storage unit easy.
Excellent customer service! Thank you Stephen! Very nice facility and drive-up accessible units!
This is one well run place, hell of a job by Kathy. Very clean and great customer service.
We have used them for years. Each year there is a 10% price increase. Our costs have gone up $70 in just the last three years. I need to use flashlights when in our unit. When we moved in, there were lights in the hallways. Our hallway has had a light out for months. I think that when I mention it, they leave it out to spite me.
Kathy is a delight as well as the other staff! The price is fair and the place is very clean. I would highly recommend!
Kathy and the entire team was a great help! I would definitely recommend storing at this Location!Thank you, Kathy for a great experience!
Kathy is amazing! So kind and awesome. Very clean facility
Great place to keep stuff. Always clean around the building inside and out. Friendly people here. Jessica is very helpful too.
A pleasant experience working with Jessica on getting set up. Convenient location and easy to get in out. Very clean inside and out.
Facility was clean. Great Location and staff was very friendly and helpful! I would highly recommend this location.
The storage unit was clean and secure. Easy to access and easy to add and remove items. I would rent here again if needed.
Cathy was excellent, very helpful. Unit was clean. Easy access to units climate controlled
This is the best storage center around and Jessica is absolutely the best manager. Shes always so sweet and knows her stuff!
Purchased wrong size box ...surprise no return..upset on same day. Bait and switch thoughts sign said Uhaul !!!!!
Very nice people. The staff walked me to my storage and were very helpful.
Second time this year needing a unit for my moms stuff. Very helpful and friendly. Love the convince of this place! Close to home and can access it at anytime.
I spoke with Katie on the phone inquiring about prices and her customer service is awesome. She was patient and also very kind! Thank you so much
Jessica was extremely helpful with our U-Haul issues and was very polite and validating. I would definitely recommend them!
Carol was very helpful when I was purchasing boxes she made sure I didn’t forget tape or bubble wrap.
Clean, safe storage for your household goods. The units are easily accessible to the customers with moving vans.
Jessica was so friendly and helpful! Property is well maintained and safe
Jessica was a great help. Easy access. Great customer service.
Kathy is very friendly and the facility is very clean and very well maintained.
Its a storage unit. Nothing to get excited about. No lights in the units. Thats pretty cheesy. The rat traps on the outside of the building dont exactly inspire confidence.
Went in inquiring about a unit for my parents, Katie was a great help and hopefully will get stuff ready for storage soon.
Good experience. Kathy was great in helping quick transaction and a nice smile. Thx
Jessica has been very knowledgeable and treated us above and beyond. Will be back if needed. Will Recommend.
Very friendly, patient and helpful. Gave best solution for our temporary 3-bedroom storage needs-with an awsome deal. Thank you, Ladies.
Staff is very friendly and helpful, location is clean and secure. Everything you could want within a storage facility.
Everyone here is so nice and wonderful! I will differently keep going back! Best place I have ever seen for storage!
The staff was really helpful and friendly. I would definitely recommend this place.
Quick sign up, quick tour of the facility, easy check out. Very friendly staff.
Staff is courteous and helpful. Facility is clean and bright. Easy access to freeway is a plus.
The employment here is amazing, very helpful and will work with you the best they can! Highly recommended! :)
Very accomodating to all of my needs, and the staff was amazing. Climate control was an added benifit for all of my electronics.
Best service and staff!! Very polite, helpful, and positive during a very stressful move. Highly recommend!
Carol was very helpful when i was in the store getting shipping supplies. I will go back again.
Kathy was very upstanding and polite and so very helpful.....thank you for for the pleasant and trouble free experience !!!!!
The staff are polite friendly and willing to help in any way they can.
Great price, friendly staff, clean and secure facility.
Super friendly staff! Easy and smooth transaction from storage rental to truck rental and return.
Kathy was very helpful with every question I had and helped every step of the way.
They made the entire experience painless. I was able to rent a unit and move everything in at the same time.
The manager was very friendly, helpful and knowledgeable. Well maintained facility.
Super friendly staff, Jessica helped answer all my questions about your facility!
I went in not knowing what I needed. Carol was knowledgeable and helped me decide what was best for my needs.
Great service and friendly folks. Especially Cathy and Jessica.
Stopped in for boxes and they had everything I needed. Carol was very nice.
Jessica was great and the facility seems very secure highly recommended
The manger Katie that works there is so kind and has treated me with great respect! You dont find that often .
Very clean facility, just got done with my storage unit will be back to store next year.
Great Staff and super clean. Love using them all the time!
I really loved the services everyone was so nice also the grounds was very clean
Awesome place, Katie was super helpful and knowledgeable! Highly recommended.
Very friendly staff and the facility is clean and very safe and secure!
Had my things stored here for a while and the staff has been very helpful!
Clean facility and a very helpful staff. Prices are affordable.
Katie was very helpful with answering all questions we had!! Very pleasant and informative!
Great staff, clean facility and reasonable prices!
Staff is very friendly and units are very clean. I highly recommend this facilty.
Very clean facility and Carol was a delight. 👍
Katie, on-site manager, made the sale! Very good to work with.
Very helpful and friendly. They go out of their way to be helpfull
Wonderful customer service. Very 😄
Clean facility. Friendly staff. Easy process.
What a great facitlity. I feel my belonging are safe and it seems super secure.
Great place employees are awesome, and always willing to help out.
Very clean & great staff!
Called in with a few questions. Katie was super helpful and answered my questions.
The manager Katie was very helpful and kind!
Excellent service
This place is one of the best places to rent from the MGM is awesome
Jessica is customer oriented and goes the extra mile
Highly recommend this place!! Great staff also
Katies service was great, thank you
Staff is super friendly and the facilities are clean!
Clean facility! Jessica was a fantastic help!
This location has never failed to meet my every expectation
Clean and friendly. Convenient with everything they offer
Had great customer service
Go here and see Kirstin she’ll get you right
Very clean and secure, easy to work with.
Katie was great to deal with, thanks!
Easy to use. Very accommodating
Great service and convenient for my location
Katie was absolutely amazing!
Great Management and Customer Service
Carol is the best!
Jessica was a delight!
Love this store!!!
Good service
Great service!
Total reviews rating 4.9
149 Reviews for National Storage Centers 2023:
Review №1
2022-07-04Kendell was extremely helpful getting me set up with a climate controlled unit! Appreciate the personal time and the patience. Excellent service thus far. Sad to hear theyre moving away from having a person at the facility, though.
Review №2
2022-08-11Wet easy to get information and see a storage site before signing up. The front desk guy was friendly, courteous, and easy to understand all rental details. So far a great experience and easy to get my stuff in storage space.
Review №3
2022-07-20I called several facilities and Adam was the most responsive and helpful by far. Adam’s service is the primary reason for me renting here but the facility is also very clean and secure. Thanks Adam for excellent service!!
Review №4
2020-10-04Great customer service! Clean inside and out. Very helpful and accommodating. Recently rented a unit. The manager got me taken care of promptly in a last minute pinch, just before closing. Thank you Kathy! You were very helpful, I definitely appreciated your concern and ability to multitask in order to get me in a unit and taken care of. Units are secured, key pad entry and carts for easy transport of your valuables. All packing and storage items as well as locks can be purchased on site. 5 Stars. 💫💫💫💫💫
Review №5
2020-09-12Jessica was so helpful! She was very informative and showed us around. When we returned to rent the unit she remembered us, which was a pleasant surprise. The facility is very clean and the temperature seems to stay set. We felt safe going in and out at all times. The location is ideal for us, being close to the highway. The price was great!
Review №6
2021-04-25Kathy was the most awesome person I’ve ever encountered . She was off duty and saw me sitting there stranded and help me get my furniture tied properly so I could be safe driving home she stayed a whole extra hour and a half to help me and took that out of her personal time to make sure that I was taken care of. She was an angel that day. Thank you Kathy Grant! :)
Review №7
2020-12-07The unit was very clean and looks secure. I feel safe storing my belongings here. It was fast and easy getting in. The customer service here is amazing. They will definitely keep me as a customer and I will recommend these storage units to all my friends
Review №8
2020-06-09I traveled 10 miles west to store my items here, and let me tell you, it was worth it. Ive heard so many horror stories about critters and neighbors and everything that could go wrong with storage. I experienced none of that. Even when I was late with my payments, I never felt the threat of loosing what was precious enough for me to store. I enjoyed every interaction with staff. I think her name is Jessica...and everytime we spoke she treated me with the utmost respect and care. I appreciate that..sometimes when we need to use resources like storage space, our lives are in major disarray...so having someone patient and kind while you are trying to get things ( literally ) in order is so helpful! Thank you so much!
Review №9
2019-03-14Jessica was extremely pleasant and knowledgeable. She was very helpful with my needs,making me feel at ease. All was very neat and clean. I will definitely be back with future rentals and storage. I will highly recommend your services to others.
Review №10
2021-06-25Very clean and great employees. Working with Kathy who was very professional and helpful. Will recommend to anyone looking for a place for your storage needs.