Wheelchair-accessible car park
Yes
Nationwide Ignition Interlock in Farmington
Categories
Location on the map
Farmington, Oakland County, Michigan, US
Accessibility
Wheelchair-accessible entrance
Yes
Amenities
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 866-694-6099
Site: https://www.nationwideinterlock....
Site: https://www.nationwideinterlock....
Opening hours
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (60)
I want to give a special shout out to Matt at the Farmington Hills location! He did a vehicle transfer for me and the tow truck for the disabled car was quite late. It is very difficult to get two cars there at the same time especially when one doesn’t run and you can’t drive the other one. Matt reassured me it will be OK and instead of complaining about the vehicle getting there late he just reassured me it will be ok and he made it happen. If you need an interlock - get one at Nationwide Interlock! The phone customer service is great, the Drager works great, and employees like Matt treat you with dignity and respect! Matt is an A+ employee! Thank you Matt and Nationwide Interlock!
I hated having the machine!! but Nationwide Interlock was all right! good people to deal with very helpful and easy to contact!! And hope I dont ever have to have this machine again lol
Never had any issues with the interlock device. No false positives for blowing. No malfunctions. They offered me a light that goes off when youre supposed to blow and without that I probably would have missed a few. It did cost like 10$ extra but its worth it. The machine is easy to use. Happy
Great service. Appointments were always timely. Phone calls and emails were always answered quickly and professionally. Great customer service. Never had any issues with the device.
Everyone was awesome.! Throughout this whole experience they made it easy and convenient. The service is awesome and easy to use, they explain and go through the process with you. Only had one issue with the device and they were there to help. I would definitely recommend them for the future.!
Very helpful people all around. Professinal and very easy to work with. The ladies in billing are so friendly. Whenever I called it felt like I was talking to a friend. I would definitely recommend this company for any services needed.
They have been a great service for me since the I got my dragger unit installed. They took great care of making sure I had my proper paperwork and the billing ladies always made sure I knew what was going on they were also very kind and sweet 👍. The technician service was great also.
Nationwide is real professional very helpful always there at your disposal 24/7 assistances. If anything was wrong with my device especially through this hard time with the covid-19 pandemic. The technician was awesome too always helpful, fast and convenient.
My experience with Nationwide Interlock was very positive. I cant speak to the value because I didnt check around anywhere else for prices. I had heard a lot of horror stories about interlock devices detecting false positive samples, which was worrisome to me. I had no such issues with the Drager device. The staff is very helpful, and scheduling was always very flexible/prompt. If you have to go through the hassle of having an interlock ignition device I would definitely recommend Nationwide and the Drager device.
Nationwide interlock takes the time to understand each of their clients individual situations and works to find solutions as problems arise! They were upfront and transparent with their policies while always diligently working to find any information that I was seeking. They are a great example of strong customer service!
Great customer service and all around the best company to pick for the services offered.
There was one malfunction with my first device that had to be replaced. That was quickly taken care of and theres no other troubles to report. There were no false reports, and my year with the device went smooth. I would suggest this device to a friend.Would have been 5 stars, but I thought it was petty that I had to pay $10 extra every month for the (necessary) LED attachment. One $10 payment would have covered that actual cost of the LED and then some. Was very displeased about that.
Nationwides customer service made a not great scenario much easier. They were always extremely polite and helpful. Good people.
Highly recommend! I chose a competitor the first time around and they used an inferior unit to the Draeger unit Nationwide Interlock installs. Needless to say I had many issues and that cost me a chance at having my driving privileges restored. When I received a second chance I chose Nationwide Interlock and had just one issue which their technicians promptly replaced at no charge. Everyone I dealt with, from scheduling to the techs were friendly and professional. I am happy to say I received full driving privileges from the state. If you are in need of an Interlock device, don’t hesitate to use Nationwide Interlock, you won’t be disappointed.-Chris-Pinckney, Michigan
Nationwide interlock was great to work with! All staff was super friendly and helpful! Highly recommend.
I have had my interlock device through Nationwide for about 5 years, and scheduling is easy and fast,service is friendly, there were very minimal problems that were resolved immediately,I would recommend them.
The folks at Nationwide have been true professionals in communicating billing, scheduling or questions in general. The Drager unit worked as designed and didnt provide any false readings. The equipment does make a difference, and it also helps to have knowledgeable and qualified technicians like the Team at Everdeen Auto in Kalamazoo MI. Thank you all.
I was nervous about picking the correct Breathalizer company bc I heard horror stories. I end up picking Nationwide interlock in Farmington Hills and I was definitely satisfied with the service I had with them for the year. I highly recommend them
Always fast and friendly. Willing to go the extra mile.
I never had an issue with the device they gave me, Ive used other companies and had major issues before, highly recommend using this company if you have interlock restrictions
Very friendly staff and quick service every time. Glad I am done with it but never had one single issue with the service.
They did a great job answering all my questions and setting up appointments.
Staff is helpful and nice ☺️
Affordable, good communication, ease of appointments, and friendly staff. I have recommended to multiple people.
Best prices around Matt and Mike were helpful And knowledgeable good customer service
Very good people to work with not trying to make things worse for you.. they are trying to help you..I highly recommend these guys..dont waste your time,money,or freedom going anywhere else satisfaction ends here would like to have place to calibrate in Mt.pleasant or Clare michigan but that is not end of world..
Super Friendly staff , alway’s helpful.Mike and Matt were nothing short of amazing every time I came out . Thank you guys ! I would highly recommend.
Professional, punctual, and made you feel comfortable in a bad situation. Hopefully I dont have to recommend anyone there but if I have to I will.
Great experience and customer services.had this service for three years no issues.
The guys that work here are always nice and are very efficient.
Always helped me night or day the 24 hr assistance is the best out of any electrical company I have dealt with .
Had the interlock on my car for almost 2 years always had professional help and service
Very good experience working with them.They were always very helpful.
Interlock helped make a tough situation much easier. Everyone was very helpful throughout the entire process!
Friendly and quality service! Easy to work with
Professional and quick. Mafe extra special appointment for me.
Great company, period, people are great, on time just A1
Great service, great technicians, great staff. Highly recommend!
Nice techs, fast service. Would recommend!
Nick and his crew are great
Good company. Reliable Service.
Very professional, gerat customer service
Excellent company to work with.
Necessary service. Quick, polite
The owner is respect and responsible。
Great staff and service
Fast and friendly service
Good and reliable
Quick and easy
The technicians have always been efficient and friendly. If you need an interlock device, these people are great to work with! The bad reviews I saw are not warranted, just everyone elses fault they got a DUI lol
Total reviews rating 4.7
60 Reviews for Nationwide Ignition Interlock 2023:
Review №1
2022-02-16The representatives are very nice and easy to get ahold of a real person. They also had lawyers available for me to talk to when I had any concerns or problems. Great company!
Review №2
2021-10-22I had a interlock installed in my vehicle for 1 year through Nationwide Interlock. Every single agent was very respectful and professional. Other than the fact that they require a monthly payment and a removal fee they have been very easy to work with throughout my experience.
Review №3
2021-10-15When picking what interlock to go with there are many choices, I chose Nationwide because they were reasonably priced with the closest location. Had good customer service, not so good payment system. All in all it wasn’t horrible, it wasn’t fantastic. I would use them again if I had to.
Review №4
2021-09-07Wonderful technicians, always on time, they helped make this time in my life easier to deal with. If you have to get an interlock installed in your car, this is the best company that Ive found. Hopefully I never have to do this again but Id choose them over any other company.
Review №5
2021-10-25I was always impressed by the service provided by their employees, especially in handling very sensitive issues pertaining to interlock device issues, and the flexibility they provided me when needing to reschedule appointments. I would like to give special thanks to the scheduling team and Nick in Kalamazoo for all their help and accommodation they have provided me over the years.
Review №6
2021-07-26They were kind, understanding, helpful, and transparent with any questions. They always sent out my schedule in a timely manner and they rescheduled my appointment when needed with ease! They’re incredible! They made a horrible situation as easy as possible.
Review №7
2021-01-27I had a device in my vehicle for nearly 2 years and they were wonderfully helpful every step of the way. Very professional. Always fit me in when I needed it. The gals in billing are always prompt and professional. Everything was always explained to me from start to finish. Never a problem with the device in regards to false positive blows. What was a very difficult situation, Nationwide in Farmington Hills made it easy and smooth. The gentlemen in Farmington that serviced my vehicle every month we’re always polite, on time and super friendly! I would highly recommend Nationwide Interlock!!
Review №8
2021-02-24I chose this company because I was advised that their devices are less likely to give you a false positive, and it was true. Never had any issues with my device. Anytime I needed to call, whether it was a question for customer service or their IT guys, they were always helpful and courteous. I highly recommend this company should you ever need an interlock device installed in your vehicle.If you are located in or near Kalamazoo, you are in luck! Nick @ Everdeen Auto will be taking care of you and let me just say that this man is AMAZING! He completely goes over everything you need to know about the device and will always be available to answer any questions or concerns you have.Thank you, Nick, for caring for your customers and taking the time to ease their worries. I was very grateful after meeting and talking with you. You made the whole interlock experience as good as it could be. You truly care for your customers and it’s obvious that you want them to succeed!!
Review №9
2021-06-07The device can be kind of pain have to get used to it. I had mine for 2 years a year longer then I was suppose to do to COVID. But as far as the staff and customer service is concerned. No complaints did a good job installing and removing and working with me on problems that arose. In the phone customer service could not be better.
Review №10
2020-02-03I am very impressed with Nationwide. I have had an interlock system for over 2 years and i have had zero issues with my device or Nationwide as a company. I used Cadillac Automotive as my installation/servicing site and they have been fantastic also. THANK YOU MIKE!! I have seen some pretty angry reviews on here about Nationwide but the bottom line is this: Nationwide was not the one who ordered me to have this interlock in my vehicle, they did not make me get a DUI, they are simply providing a service so i can legally drive my car. If you follow the rules and pay your bill ON TIME and make it to your scheduled appointments ON TIME, they will do everything they possibly can to make the difficult situation easier. I hit a deer so my car needed to be in the body shop for a week. I spoke with Nationwide and they helped me through a vehicle transfer (ultimately the unit stayed in my car) so the body shop did not have to deal with the interlock device. They have waived a number of fees on reports, and were extremely cooperative on scheduling. I would highly recommend Nationwide to anyone that is required to have an interlock installed in their vehicle. THANK YOU for making a miserable situation just that much easier. I am getting my device out today so i can honestly say, from start to finish, Nationwide was a great company to work with!!