Natural Way Lawn & Tree Service in Roseville
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Roseville, Macomb County, Michigan, US
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Site: http://www.naturalwaylawn.com/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–4PM
- Saturday:Closed
- Sunday:Closed
Natural Way Lawn & Tree Service in other cities:
This company is a joke they serviced my lawn this morning no warning that they were coming left the gates wide open my dogs got out had to go out and find them thankfully I had put air tags on them and I could locate them but when I called she didn’t even offer to wave the bill saying she couldn’t do it all in all don’t recommend them been bad since day one
I am pleased except when I had a problem with my lawn it was another treatment - and another charge. They had been doing my lawn since March so I should not have had a problem. I see lots of people are having trouble with their lawn services. I would like to know when they will be here so I would be home.
This place is absolutely horrible. They do not pay attention at all. When I scheduled my aeration and weed control, I told them to only do my front and not my backyard because I have dog that plays in my backyard and I have several gardens where I grow food. Twice (once to aerate and once to fertilize) they came and did my back even after I told them after the first time not too. They said they would make a note. Now my dog can’t play in the backyard and I cannot eat my garden produce because they spread poison throughout my backyard. DO NOT TRUST THIS COMPANY BECAUSE THEY CANNOT LISTEN TO SIMPLE INSTRUCTIONS AND WILL PUT YOUR DOG AND FOOD IN HARMS WAY!
Nothing but praise for this company.I was previously using Scotts Lawn Care but they were sold to TruGreen and I was not happy with there Trugreen services.After searching on Angies List website saw the great reviews for Natural Way and gave them a shot. I have been using for 2 years and my lawn has never looked this good. In addition, they also provide tree and shrub services with certified professionals which I utilized to give me great tips to help improve my tree which were having issues.
Services compared to past years has really gone down hill. They used to call and let us know when they are coming out. We have a dog and it’s nice to clean up his toys and refuse before the fertilizer company.This year we have had all new people. One guy through a cigarette butt right in front of me in the front of my house.I never had to bother the guy last year. He said there were notes in his computer that says do not fertilize the vegetable garden area. This year I asked but no one listened.I also asked if we could get that courtesy phone call last last years so I can have toys and dog poop picked up. They guy told me he doesn’t mind the dog poop because he drives all over it. And I thought to myself yeah and push it all over my back yard.Last application our backyard was flooded from the rain. It didn’t stop them from going back there and giving us burn outs in the grass and tearing it up. There was at least 2 or 3 tear ups from their orv. Dog toys rode over with fertilizer and squashed poop in parts of the backyard feomthem running over it. And fertilizer specks in my food garden beds. And yes I do eat right from the garden or did. Thanks. This company went from friendly and hard working to just give me your money and I’ll find someone off the street to fertilize.Please I hope you did right and took me off your final call back list. The service was expensive and seemed like every application I had to stress when they were coming so I could have the lawn ready to go. If you call the office, the customer service is great. But it’s the actual work being done that needs to be improved greatly. I’m feelingenerous with an extra star.
Last year i called and canceled my services with them. They sent me a bill. I sent it back to them and instructed them to cancel their service.I did speak to them about getting a aeration done. So what did they do, next they came out and fertilized my lawn. When i called them i got the rudest customer service agent ever. I had to ask to speak to manager. At that time they just stuck to they auto renew and we have to cancel. I told them i spoke to you twice and sent your bill back to you.Don/t even get me started about the service the provided and why i canceled. They never even covered the full property. When i asked the guy about it they said it was close enough. Save yourself the frustration and dont go with them
This place is horrible, they constantly missed going into my back yard to fertilize it. When you call they always want to send someone back out. Great but enough us enough, why don’t they do the job right in the first place. Can’t imagine how many other people get cheated on there service who don’t catch it. This company scams people.
Total reviews rating 4.2
48 Reviews for Natural Way Lawn & Tree Service 2023:
Review №1
2022-03-17Weve hired Natural Way, 4 years in a row.1.Competive pricing with packaging bundles2.Responsive customer care3.Our tech this year (2022)A mature and wise fellow.Instead of pulling out the big machine during 60 degree weather with soggy and soft grass he decided to walk our property and spread the treatment walking and using a hand spreader.I certainly appreciate him going over and above and truly going the extra mile.Im sure with this warm saw spring the four-wheel motorized spreader would have definitely left its mark on my lawn.Im thankful that this seasons Tech was an out-of-the-box thinker and I go getter, sparing my lawn any damage
Review №2
2022-03-16We have used Nature Way for several years now. We have had great luck and continue to have one of the best-looking lawns in the neighborhood. The other lawns that look good also use Natural Way. :)
Review №3
2021-10-14I have been using Natural Way for several years now and my experience has been fantastic. The appearance of my lawn has improved dramatically. Several of my neighbors have switched to Natural Way after seeing the improvement and are also extremely happy with the service. Natural Way is an easy company to work with and even through the pandemic their service and schedule flexibility was great. I would highly recommend Natural Way to anyone.
Review №4
2021-10-15I switched to them from another well known lawn fertilization company, and I am glad I did. My lawn looks great, had 1 issue and they came out to fix right away. They call and warn of the visit and they areALWAYS on time which is appreciated. Great price for services!
Review №5
2021-10-14Started using Natural Way mid summer of 2020. Our grass has improved dramatically since that time. 2021 was the first full season. Every time I have called for extra treatments, the company is very responsive and prompt in treatment. Would recommend them to anyone who wants a reliable, professional company to handle their lawn fertilization.
Review №6
2021-10-14Have used Natural Way for years. They always address any issue we have with our lawn and always keep it looking great. We have also used them to fertilize our trees and they brought back pine trees that we were sure we were going to lose. Highly recommend.
Review №7
2022-02-08I used Natural Way many years ago and stopped after they killed my lawn with a poor fertilizer application. Now they call me all the time to use them again. Today they called me 3 times back to back while i was in a meeting. I thought maybe it was an emergancy call from my childrens school or wife. No, it was a sales call to get me to use thier service again. So glad I had to excuse myself from a very important meeting to take that call.
Review №8
2021-10-14So I moved into a new home in 2021 and like many home owners I work mad hours and don’t have a lot xtra time to take care of my lawn. So I looked up many companies and finally selected Natural Way for really no other reason then they were close to my house, but after 1st treatment I noticed a significant difference and within the spring and summer months and a total of 4x treatments my lawn was absolutely FLAWLESS and I was very happy and satisfied and will be a continued customer. Thank u
Review №9
2021-10-14I have used them for a couple years now. The first year I seen a new person almost every visit. Then the next year was a little better. My yard is finally looking like a yard. Wish someone would do a follow up call after visit to explain more in depth of what they are applying and what to expect. Not just put a two sentence comment that we have dogs and they see weeds.
Review №10
2021-10-14Natural Way is a great company! Most workers are very attentive and blow the fertilizer off sidewalks when done. Very responsive if there is problem. Also they walk our applications on our grass, and don’t mind.