New Century Honda
Address: 1235 S Brand Blvd, Glendale, CA 91204, United States
Phone: +1 818-244-8674
Services: Service options: Delivery, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Oil change, Repair services,
Payments: Credit cards,
Phone: +1 818-244-8674
Services: Service options: Delivery, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Oil change, Repair services,
Payments: Credit cards,
Category: Honda dealer, Auto parts store, Car dealer, Used car dealer
Rating: 4.6
Site: https://newcenturyhonda.com/
Worktime:
Rating: 4.6
Site: https://newcenturyhonda.com/
Worktime:
Day | Time |
---|---|
Monday | 7 AM–9 PM |
Tuesday | 7 AM–9 PM |
Wednesday | 7 AM–9 PM |
Thursday | 7 AM–9 PM |
Friday | 7 AM–9 PM |
Saturday | 7 AM–9 PM |
Sunday | 10 AM–9 PM |
Name: J***
Date: 2024-06-24 01:52:20
Rating: 1
Comment: The dealer is very rude. I feel really sad and angry. I thinks his name is Myung (Daniel) Kim.
Name: M E
Date: 2024-06-23 04:13:56
Rating: 5
Comment: Drew is the man!! What a true professional. Beyond friendly and so knowledgeable. Bought a beautiful new Civic and Drew knew every single detail about it. Very impressive. Finance guy was great too. So glad with our experience and would certainly recommend!
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Name: G**** M*******
Date: 2024-06-21 20:31:58
Rating: 5
Comment: Very satisfied with the job they treated me great and I want to thank Alex Gutierrez for treating me with courtesy and respect
Name: K******* R********
Date: 2024-06-20 01:56:49
Rating: 5
Comment: I Had An Amazing Experience At New Century Honda In Glendale . Everyone, Especially Martin In Sales, Mgr Chris And In Finance, Matthew Were Very Helpful, Understanding And Very Patient . Will Definitely Recommend Family And Friends Here . Thank You For My New 2025 Family Car . 🫶🏻
Name: A** A
Date: 2024-06-19 15:46:15
Rating: 5
Comment: Hi, the sales person Daniel who helped us was just Amazing I would say above amazing. He went above and beyond for us and made this transaction smooth. I would give him 10/10 awesome Daniel. Keep it up !!!
Name: B***** A
Date: 2024-06-18 18:20:10
Rating: 1
Comment: I was very unhappy with there service I went to go see a car fast on Father’s Day for my daughter who bagged me for a car she wanted so I decided to purchase it for her and realize later not much is explained to you.. not much cars are available for purchase when purchasing a car, they just give you a bunch of paperwork and tell you signed. They don’t even explain to you. when you don’t purchase their insurance or gap Mr Parker gives you attitude. I was there for 4 hours super thirsty and they don’t even offer you water I never knew Honda to have such bad service. Thinking about it I was disappointed so the next day from purchasing I tried to return the car and was told it can’t be return it was final sale. I was never told it was final sale however I will have that paper work over look with my family attorney my suggestion to others who buy cars from Honda is make sure you read everything in the contract and ask questions whether they have attitude or not.
Name: C**** P******
Date: 2024-06-18 16:06:28
Rating: 5
Comment: I recently purchased my seventh car from New Century Honda, and I can’t say enough about the exceptional service provided by Lenny and his team. From start to finish, they made the entire car-buying process quick and easy.Lenny’s expertise and professionalism ensured that I got the perfect vehicle for my needs. Their attention to detail, transparency, and friendly demeanor set them apart. I appreciate their commitment to customer satisfaction.If you’re in the market for a new car, look no further than New Century Honda. Lenny and his team have earned my loyalty—I won’t go anywhere else! 🚗🌟
Name: �**
Date: 2024-06-17 02:49:12
Rating: 5
Comment: They are very kind to us and give us very reasonable price.I really appreciate it.
Name: A****** Z*****
Date: 2024-06-15 00:01:37
Rating: 5
Comment: Absolutely 💯 Drew made my day. I pretty much walked in and had my car ready to test drive. Had my paperwork ready. Super easy. Thank you for your customer service.
Name: A***** C********
Date: 2024-06-14 22:21:29
Rating: 5
Comment: I bought Manny cars is in my time. This was the easiest one ever. I did it all over the phone thanks a lot guys.
Name: K*** M***
Date: 2024-06-14 02:10:28
Rating: 5
Comment: Narbeh is 🔥 bro, quick, accommodating, and always responsive even via text.I appreciate him hooking meUp and going the extra mile
Name: A***** V****
Date: 2024-06-13 23:52:58
Rating: 5
Comment: The staff here are amazing. Everyone is professional and efficient. Joey and Drew walked me through the process with ease and gave me a great deal on my beautiful new Pilot. Thank you!
Name: L*** S****
Date: 2024-06-13 23:36:11
Rating: 5
Comment: Service was Efficient and great, they communicated well and even helped with drop off transportation while getting serviced.Been coming here for a while. Never have any issues!Also thank you ro the service Advisor Alex who gave me a run down of what was needed and what they worked on accordingly!
Name: E**** W***
Date: 2024-06-13 23:04:25
Rating: 5
Comment: Service time can vary, even with an appointment, but waiting area is comfortable with a snack machine and multiple outlets. Costs are fairly reasonable (for a dealership) and I enjoy how most of the service agents don’t try to make you get unnecessary services. Will be returning for many years to come!
Name: A***** N*********
Date: 2024-06-12 23:41:43
Rating: 5
Comment: I love this service department. Louis was so helpful and friendly. They always go above and beyond to make sure I’m taken care of. It really means a lot. They truly are helpful Honda people!
Name: A****** Q****
Date: 2024-06-12 17:29:22
Rating: 5
Comment: The service was excellent the nice gentleman even arrang free car wash I was so embarrassed didnt have cash to tip himHope next time .Thank you .Only issue is while I was driving home tier low pressure alarm start beeping.
Name: P*** R****
Date: 2024-06-11 17:59:10
Rating: 5
Comment: I had the most excellent experience with Louis Witherspoon. I will definitely be back again. Most professional and understanding service. He always helps me with my problems and/or questions.
Name: S******* H********
Date: 2024-06-11 16:52:39
Rating: 5
Comment: Alex G in service is amazing! He always shows amazing customer service when we’re there.
Name: S***** A*****
Date: 2024-06-10 20:13:08
Rating: 5
Comment: I bought my car back in 2022 here and I been returning back for car service ever since … I’m extremely happy with the staff and the service car team … I recommend them 1000 %
Name: M*** A******
Date: 2024-06-10 19:56:48
Rating: 1
Comment: Went in for an Oil + Filter change and Tire Rotation. Ended up getting upsold on an air filter replacement and brake fluid flush, and extremely overcharged for both. What should have been an hour and $80 of service ended up being 3 hours and $400. Will most likely look elsewhere for my next lease and service.
Name: S**** G*****
Date: 2024-06-10 03:55:28
Rating: 5
Comment: From the Purchase of the car to the Maintenance Its been a Great experience With the fine Folks at New Century Honda ! Definitely recommend the drive for anyone interested in A new Honda !
Name: P****** M**
Date: 2024-06-08 15:27:14
Rating: 5
Comment: They did a great job, helped me decide what work could be done and what could be put off. Finished on time and provided a rental car loaner while they were working
Name: G** Q****
Date: 2024-06-07 05:50:31
Rating: 4
Comment: Drop off at the service department was efficient with an appointment. Service was completed at estimated time. Minus one star for poor communication. I requested a shuttle, but was never told to go to the cashier to make the actual request.
Name: k****** a************
Date: 2024-06-07 03:53:20
Rating: 5
Comment: Super happy with my new car. Issac was very knowledgeable and made the process super easy and help me figure out all the futures on my new vehicle. Much appreciated
Name: J**** P***
Date: 2024-06-05 20:12:46
Rating: 5
Comment: Its nice to get a coupon and get an oil change done safely and at a cheaper price than regular auto repair shops.
Name: C****** S*****
Date: 2024-06-05 20:05:17
Rating: 5
Comment: Truly was blown away by the level of peerless professionalism here. After having bad experiences both at Culver City, and Honda of hollywood, I was nervous to attend this location. However, my service associate Alex relieved that anxiety immediately with his down to earth friendliness, and patience with questions from someone who doesn’t know a ton about cars. Let it be firmly said, I didn’t feel taken advantage of in any capacity whatsoever which is a breath of fresh air when considering this was my experience at virtually every other Honda dealership I have been to. Even if this location isn’t the closest, it is worth the commute. Thank you all again for your hard work and care!
Name: K******* S*****
Date: 2024-06-05 13:19:09
Rating: 5
Comment: The easiest preowned car buying experience! Drew the Internet Sales Manager was a dream to work with!! He kept us engaged and laughing throughout the entire process. Matthew in finance got us through the paperwork quickly. If you’re looking for a new or preowned car plllleeeaaaassssseeee go see Drew at New Century Honda.
Name: P**** O*****
Date: 2024-06-04 18:49:34
Rating: 5
Comment: Excellent service! I was really impressed. Highly recommend Getting service at this Honda location. There’s also a couple of breakfast spots to walk to while you’re waiting for your vehicle.
Name: K** T***
Date: 2024-06-04 01:17:00
Rating: 5
Comment: Great work today. Did my oil change and this time it was faster rhan they said it would take. Friendly advisor and to check out was quick and easy.
Name: D***** P********
Date: 2024-06-03 22:48:03
Rating: 5
Comment: The mechanics were honest and went above and beyond to help me. They even pointed out to me that it’s possible squirrels or rodents were roaming under my hood and a remedy to help with the situation.
Name: P***** B*******
Date: 2024-06-02 23:20:29
Rating: 4
Comment: Very good service. By text, I was kept apprised of the progress. Will definitely use their service again.
Name: L*** R********
Date: 2024-06-01 16:13:06
Rating: 5
Comment: You can’t go wrong they will make the perfect deal for you and you won’t walk out without a car, any deal they will make it work, ask for Steven, he speaks Spanish as well and if you are Latino like me you will feel really comfortable knowing he is working to get you the best deal ever.
Name: J*** R***
Date: 2024-05-30 22:58:59
Rating: 5
Comment: Victor and Issac were great to work with, no pressure, and totally willing to work with me on my schedule. I feel like Ive left with a great car at a good price, what more do you want when buying a car?
Name: M**** F*********
Date: 2024-05-30 06:52:40
Rating: 5
Comment: Waited just a few minutes for my scheduled service. Chris was so helpful, informed and kind.When I came for pick up they had my van ready to go immediately. The whole experience was prompt and as I expected. I will be happy to return for future trustworthy service!
Name: A****** G*****
Date: 2024-05-30 00:01:31
Rating: 5
Comment: The customer service was great and my car was ready in just a couple hours.
Name: A** A**
Date: 2024-05-29 21:09:43
Rating: 5
Comment: This is the fastest deal Ive ever made, Mr. Kim was wonderful, everybody was so helpful.
Name: R** C*******
Date: 2024-05-29 00:26:56
Rating: 3
Comment: Service Department was great, I am well pleased, however Appointment Scheduling Department has very poor service. I was booked for a day when the Service Department was closed, that person should have known that
Name: S***** S******
Date: 2024-05-28 03:30:40
Rating: 5
Comment: Great service and not too long of wait time even if you choose to stick around and wait instead of going home! The service people are very nice as well. I go to this Honda even though its not the closest one to me. Worth the drive across town.
Name: M**** B****
Date: 2024-05-27 17:05:09
Rating: 5
Comment: Mr Kim was great. So honest and straight forward. Would recommend him to anyone!
Name: J*** M*******
Date: 2024-05-25 23:36:14
Rating: 5
Comment: Great people and services!thanks Mr.Alex, David and the rest of the team youre all professional Im glad keep it up!
Name: R***** M********
Date: 2024-05-25 00:19:34
Rating: 5
Comment: I visited New Century Honda and can say I received the best customer service I have ever experienced. Especially with Narbeh who didn’t push us in a sale and was very fair and above all kind. I definitely recommend to see Narbeh if you are looking into a Honda dealer. Also wanted to thank Matthew in finance who was so friendly, smart, fast, and professional. Overall wanted to thank everyone there at New Century for being nice, reliable and there for us. We highly recommend them and appreciate them for their hard work and great service.
Name: W****** H******
Date: 2024-05-24 21:35:30
Rating: 5
Comment: Very good people to work with. Id been coming here for years and they are not just helpful but also treats me like family
Name: E**** E*****
Date: 2024-05-23 20:54:15
Rating: 4
Comment: I took my vehicle in for a check engine light. The diagnostic fee is large $195 but luckily the price of my labor and part was only $176 so that’s all I paid. They were able to shuttle me to and from my work and were quick to repair my issue. If the work holds I will continue to service my vehicle with them.
Name: A*** G****
Date: 2024-05-23 04:45:38
Rating: 5
Comment: The other day I bought a Honda hrv car from these guys. The sellers are responsive and answered all my questions. Im happy with the purchase.
Name: N**** T*****
Date: 2024-05-22 00:01:43
Rating: 2
Comment: I have been coming here for over 10 years. It is important to keep your receipt just in case you need them, but i wont go into that hear. Last week, I showed up to my oil change appointment. I was told it would take the typical 30 to 45 min. After waiting for a bit over an hour, I went to ask my advisor what was taking so long. He said he would check on it. I decided to walk the premises and discovered that my car had not been worked on this whole time. It was just sitting there while the technician was working on something in the computer. I was VERY upset to say the least. I spoke to my advisor and gave him an earful, even though I know it was not his fault, but still its his workers. Needless to say, I was compensated for my time.
Name: E**** D******
Date: 2024-05-21 21:44:49
Rating: 5
Comment: Anthony was great in service the whole crew was very welcoming and polite. The service took a couple of hours, the waiting lounge was clean and so were the bathrooms. They offered fresh coffee (I was there in the morning) and though I didnt have any coffee the other customers seem to enjoy it. I would recommend New Century Honda, overall it was a very good experience!
Name: C**** J**
Date: 2024-05-20 22:48:01
Rating: 5
Comment: Huge thanks to Chris and Sergio for making my car buying experience fantastic. Very honest about everything and willing to help us out where they could.
Name: E**** A********
Date: 2024-05-16 20:20:15
Rating: 5
Comment: Shadi is a young and friendly salesman. My experience with him was great, he even came in on his day off to help me take delivery of my vehicle!
Name: S******* A****
Date: 2024-05-16 01:09:02
Rating: 2
Comment: Took 2.5 hours to do an oil change. I had to call them to find out what’s going on with my car before they said it was ready. Will not go again due to wait times.
Name: e*****
Date: 2024-05-14 20:35:59
Rating: 5
Comment: We are so happy and satisfied with the service of our sales agent Steve and his Honda manager here at Glendale, you can feel the sincere intentions of helping us achieve what we really wanted and most especially didnot Rip you off and take advantage of their buyers! For sure, I will be a loyal customer of HONDA GLENDALE. KEEP UP THE GOOD WORK AND KUDOS!YOU ALL ARE GREAT PEOPLE!
Name: M****** M*******
Date: 2024-05-14 15:55:33
Rating: 5
Comment: We were first time car leasers and Ali, Chris, and Matt helped us feel comfortable and patiently addressed all of our questions and concerns. Felt like we were working with caring humans and it was very appreciated.
Name: J**** G*****
Date: 2024-05-14 00:33:06
Rating: 5
Comment: Chris and Martin took great care of us. The experience was easy and simple. I’m so happy with my new Honda.
Name: P************
Date: 2024-05-12 16:02:38
Rating: 5
Comment: Excellence of Execution ‼️ Sales staff were exceptionally elegant of Lionheart ‼️ Nothing but greatness fromNew M.Marco ‼️ This is not a joke, best car dealership after looking for more than 15 YEARS, and they even had the right color, ‼️ The process was the quickest, no hassles, to be honest, they are Ultimate guys, that make it extremely easy on you, and if you state what your looking for, they will assist you in the best way possible, at least I got to test drive one, even tho the HONDA PROLOGUE was out of my range price, definitely a MUST-HAVE. Normally I dont give 5 stars but this is quite legendary after looking for 20 years, they have extremely good service. For a random walk-in, no appointment, this is Greatness ‼️
Name: A***** S*****
Date: 2024-05-09 01:48:23
Rating: 5
Comment: Chris was great very professional. I was impressed with how smoothly everything went with all the construction going on.
Name: L***** N******
Date: 2024-05-08 17:35:58
Rating: 5
Comment: Ali was a great salesman! Made sure to help me find the best car possible!! Highly recommend this location.Also made sure to help me with a minor mishap of my tire! I suggest working with him, he meets all expectations 🙏🏼
Name: M***** S*****
Date: 2024-05-08 00:55:08
Rating: 5
Comment: Best experience at Honda Alex a very kind gentleman assisted me with my cars mirror they assembled a new mirror for me very happy with the results love how it looks
Name: A**** M******
Date: 2024-05-05 01:43:08
Rating: 5
Comment: Great friendly service. Technician Arce has always greeted me with a friendly salute and warm smile. Edward was the gentleman that helped me at today’s visit. I appreciated his friendly and knowledgeable service in my visit today.
Name: E**** B*******
Date: 2024-05-04 20:50:19
Rating: 5
Comment: Excellent customer service! Walked in with no car and walked out with my dream car:)
Name: M****** C******
Date: 2024-05-04 18:50:24
Rating: 5
Comment: I Always Have a Great Service When I Bring My Honda Ridge Line Im Very Satisfied
Name: T***** S****
Date: 2024-05-04 16:03:22
Rating: 2
Comment: The backup camera on my 2019 insight stopped working. I brought it here to get it replaced. Turns out they didnt have the part in stock. Instead, they had me wait 4 hours and then tried to charge me $200 to diagnose the issue.Their diagnosis is that the backup camera needs to be replaced. 🤡 I ordered the part and replaced it myself.Absolute ripoff from these guys and I wont be back.
Name: G** B**
Date: 2024-04-30 17:32:05
Rating: 5
Comment: Really impressed with servicing associates especially Jose Areca who was very friendly and professional showcasing what true customer service means, thanks.
Name: M***** P****
Date: 2024-04-30 02:08:23
Rating: 5
Comment: Service here was amazing and super efficient. Lennie aided my purchase and did an excellent job making it very easy to get a run down of the car and all of its abilities. My purchase is my daughters first car and Lennie made it very special and was able to get it delivered right away. This made everything very accessible as I did not have to do much while Lennie went the extra mile to make sure everything was taken care off. Overall great experience.
Name: E**** Z
Date: 2024-04-29 21:26:41
Rating: 5
Comment: Customer service is good. I usually come here for my work car maintenance. The prices are reasonable as well. One thing they can improve on is by providing more accurate estimates to complete the job. Instead of saying at least 2 hours, they can say between 2-4 hours. Overall pleased with the service and will come back.
Name: J***** H*****
Date: 2024-04-29 18:21:13
Rating: 5
Comment: Daniel Kim gave us a super best deal! This is the second time that we got our car here. Highly recommended!
Name: D***** S****
Date: 2024-04-28 05:03:51
Rating: 5
Comment: I always take my Civic here for service and have been very satisfied with the quality and speed of service. Lots of restaurants cafes within a 20 min walk while you wait.
Name: E**** M****
Date: 2024-04-28 02:31:33
Rating: 5
Comment: This is our 2nd time going through New Century Honda and both experiences were amazing! Joey was professional and a pleasure to work with. He knew exactly what we were looking for and needed for our family and life style. He made the process smooth and quick! He was knowledgeable, honest and very accommodating to our requests. We will continue to recommend you to our friends and family!
Name: M***** D*******
Date: 2024-04-27 22:52:43
Rating: 5
Comment: The best dealership weve ever been, thank you Daniel and Chris.....our kudos too to Sir Sergio.....the best!!
Name: A** A**
Date: 2024-04-27 00:24:05
Rating: 5
Comment: Anthony and Maxim were both very helpful while my car was in service. I appreciated that they took the time to fix the problem in my vehicle and were kind enough to also wash my car.
Name: K**** H********
Date: 2024-04-26 15:16:24
Rating: 5
Comment: First time buying a car and Alfredo made it as easy and quick as possible. I showed up right before closing and I was able to test drive and close the deal out with him in a fast and efficient manner. Thank you Alfredo and New Century Honda!
Name: S**** S******
Date: 2024-04-26 00:35:31
Rating: 5
Comment: First visit here, came for service. Received a mailer for discounted services. Great price and immediate availability for my vehicle. Alex was direct, fast, and kind. He also diagnosed something covered by an extended warranty that had been an issue.
Name: J*** M***
Date: 2024-04-25 23:13:15
Rating: 5
Comment: From start to finish my buying experience was great. The staff members were professional, knowledgeable and kind. I would highly recommend this dealership to anyone.
Name: R*** E*******
Date: 2024-04-25 05:16:34
Rating: 5
Comment: The dealership is under construction and it looks terrible, almost abandoned! Having said that my experience was amazing! Daniel was my salesman and he was great! Honest, friendly guy that made me feel comfortable and not pressured. Finance guy was also great, didn’t push me to buy things I didn’t need and got me out of there fast! I hate buying a car but these guys made it painless and enjoyable! Thanks guys! Hope you guys get the construction done soon!👍🏼
Name: J* G****
Date: 2024-04-25 00:56:37
Rating: 5
Comment: It all starts from an effective, friendly and caring advisor. I can sum that up by a gentlman name Max! I feel confident cominv to the dealer because if him.
Name: D***** S***
Date: 2024-04-24 06:56:08
Rating: 5
Comment: I’ve had a great experience with Honda new century!! they got me really great deal and bought my car outfully covering payout fee ( when CarMax offered me 2 thousand less deal) also gave me 15 days insurance for free !Best dealership !! Thank you
Name: O*** K**
Date: 2024-04-24 03:15:32
Rating: 5
Comment: Had a great experience at New Century Honda. The team was very helpful, patient, transparent, and easy going. I never felt like they were pressuring me into something I did not want. Fantastic group!
Name: c******** g***
Date: 2024-04-23 19:05:02
Rating: 4
Comment: Everyone is very nice and friendly however I waited over an 1 1/2 for an oil change and thats a long wait Ive never waited that long before at this location and I had a 9:00 appointment it was also about a 15 min wait to get my car after paying not sure if Ill go there next time for service
Name: J****** H********
Date: 2024-04-23 04:34:27
Rating: 5
Comment: Place was amazing great communication awesome deals originally went for a Honda civic 2022 came out with a Honda civic sport 2024 best decision I made thank you Alfredo and the manager ! They were so understanding and patient. Would 10/10 recommend it
Name: E***** C***
Date: 2024-04-21 22:16:11
Rating: 5
Comment: Oh my! Exceeded my expectations. Honestly we were not thinking of buying same day as typically sales person is so pushy. This was not the case. Myung Kim was great. We negotiated a bit but nothing crazy. Manager Chris was also very pleasant. We mutually agreed on the price and set! Less then 2 hour we were driving off with a new honda HR-V
Name: A******** B*****
Date: 2024-04-21 03:03:03
Rating: 5
Comment: I had an extraordinary experience when buying my car. Daniel Kim, my sales consultant, Chris Mazzio, the sales manager, and Matthew in finance, were so incredibly kind and helpful. The experience was quick and painless. I would definitely recommend New Century Honda of Glendale to anyone looking for a great car and an amazing deal!
Name: K****** G****
Date: 2024-04-20 23:08:20
Rating: 5
Comment: Everytime I go to this Honda I always leave with my car running new and in great shape. The service is amazing, always asking questions and answering them too to help figure out what’s wrong and what was fixed. Shout out to Anthony, always helping me out whenever I book an early appointment. Glad I chose Honda over any other car!
Name: M******* M******
Date: 2024-04-20 15:10:52
Rating: 5
Comment: Louis Wheaterspoon and the team that work on my car are top quality and always make sure the car is in tip top. I always come to this Honda dealership for all my cars maintenance. Thank you!
Name: J*** M
Date: 2024-04-20 00:51:38
Rating: 5
Comment: First time at this service department. The staff and Louis (Service Adivsor ) excellent service. Welcoming and professional. Will definitely come back again. Thank you for a smooth experience.
Name: C****** D******
Date: 2024-04-19 20:36:09
Rating: 5
Comment: New Century Honda made the car buying experience easier by working with us to get a good deal. Ali and the sales manager were willing to offer a couple different pricing options, explaining everything thoroughly so there were no surprises or hidden fees. In the end we got a car we love without having to go to multiple dealerships. Thanks!
Name: A********** I*
Date: 2024-04-17 19:01:21
Rating: 5
Comment: Shadi and Chris provided excellent service and feedback. They were very responsive through the whole process and even followed up. I had contacted a lot of dealerships looking to negotiate and these guys were the best. They were communicative and responded quickly. They were also honest unlike what we found with other dealerships where they quoted a lower price and then switched things up once we got there. These guys are great and honest!
Name: B**** P*******
Date: 2024-04-15 22:16:16
Rating: 5
Comment: I stopped at New Century Honda this morning to take care of a recall matter. My service rep, Max, said why don’t I get an oil change at the same time since I’m almost due anyway? I didn’t want to take the time to do that, but he assured me it would only take an hour to an hour and 15 minutes. To his credit, it took exactly that almost to the minute. Max was friendly, knowledgeable, and efficient. Once again, it was a pleasure to have dealt with New Century Honda service department.
Name: P**********
Date: 2024-04-15 21:03:01
Rating: 5
Comment: Want to say thank you to Issac, finance department and most importantly the General Manger at New Century Honda in Glendale. I was in search of purchasing a champion white FL5 type R for over a year. I wanted the delivery to be special because the Type R is a special vehicle. I spoke to the General Manger, told him what I wanted and he absolutely made it happen. Got updated on the Vin allocation, when it’ll get delivered and video footage of the Type R coming off the trailer . Excellent experience and thank you so much 😊
Name: T***** R*******
Date: 2024-04-14 23:37:51
Rating: 5
Comment: This is the first time going to this Honda dealership. I felt they assessed my needs correctly looked for a coupon to save me money and had my car ready before I thought they would. Chris was very professional and kind.
Name: R**** K****
Date: 2024-04-11 19:23:03
Rating: 5
Comment: The New Century Honda is a great place for any sort of maintenance. I have been going to this place for long time. All the people working are extremely friendly, and helpful. I will definitely recommend to check this place for any sort work or help needed.
Name: K**** P*******
Date: 2024-04-10 19:21:15
Rating: 5
Comment: Car had an issue on the way to work (window decided not to go up) and Christopher H. got us processed in and he put us in a Lyft to work all within 15 minutes and we had 4 minutes to spare before clock in 😉 whew!
Name: B** A******
Date: 2024-04-08 22:32:42
Rating: 5
Comment: I came due to a recall on my car. It was easy and quick! Plenty of communication by the person in charge of the fix (name was Anthony)
Name: a***** e********
Date: 2024-04-07 22:47:30
Rating: 5
Comment: Mr.Myung Kim was very helpful to me and me dad. He was very nice and knowledgeable. First time buy a new car and I will highly recommend him. Straight to the point and did not give us the run around which is what we liked. Really nice guy.
Name: N**** L**
Date: 2024-04-05 22:20:09
Rating: 5
Comment: This is my first time at New Century Honda. The manager and staff are supert. The service advisor Louis did an outstanding job of 4 wheel alignment for my Honda Accord. I highly recommended this dealership for Hondas service. Keep up the good work!
Name: P**** R******
Date: 2024-04-05 01:28:32
Rating: 5
Comment: They were amazing to work with, as they repaired my CR-V’s sunroof after it was shattered the day before. So accommodating and got me scheduled the next day. They were life-savers for me!
Name: D***** V******
Date: 2024-04-03 04:13:37
Rating: 5
Comment: Bought my first car here, and it was a great experience. Isaac and everyone at Glendale Honda are friendly and great people. Everything went smooth as well. Will recommend to come here and buy a car.
Name: A*** B******
Date: 2024-04-02 23:49:00
Rating: 5
Comment: Great service each time. My service advisor Max P has always been super helpful and knowledgeable.
Name: S*** M******
Date: 2024-04-02 17:48:16
Rating: 5
Comment: Great service. Felt my car was taken care of. Louis made sure to clear and transparent with me and very helpful. Highly recommend his help with honda service
Name: I***** D****
Date: 2024-04-01 23:14:36
Rating: 4
Comment: Great service experience. I went with Edward Gonzalez, was helpful and great with communication. Also loved the customer service experience with a nice lounge if you want to sit there and shuttle/lyft access to the mall nearby. Will certainly return for next service.
Name: G*** M***
Date: 2024-04-01 22:46:00
Rating: 5
Comment: Anthony Ponce at New Century Honda Service in Glendale is top notch. He is professional, patient and courteous, despite having to deal with my hectic schedule changes and limited availability.
Name: A*** S******
Date: 2024-03-31 01:52:59
Rating: 5
Comment: Great experience with Ali and Shati — after a not so great time at Van Nuys / Keyes (likely just the people and not the whole dealership), these guys made everything incredibly easy. Recommending anyone I know who is in the market for a Honda to head over to New Century. Great people, great experience.
Name: a***** a*******
Date: 2024-03-29 15:16:00
Rating: 5
Comment: New century Honda is the place to go Alfredo Angel took care of us and helped us find the perfect car for our growing family. They catered to our budget and worked with us to find the best fit. We appreciate new century Honda in Glendale for taking the time to show us a wide variety of vehicles new and used. My family and I love our new 2024HRV
Name: S******** C**********
Date: 2024-03-27 20:51:24
Rating: 5
Comment: I came in on Monday because the lease of my vehicle was about to expire. I came with hesitation because thus far my experiences with dealerships were not the best. But I can confidently say Narbeh from New Century Honda completely changed my outlook. Narbeh was realistic but also gave me options and looked out for what worked best for me!The process was so seamless, easy and fast!! I was truly floored by the professionalism and knowledge Narbeh provided me during this process.I cannot recommend New Century Honda and Narbeh enough!!!
Name: e****** h********
Date: 2024-03-26 18:42:05
Rating: 5
Comment: Victor was the person working with us. We went to see used cars. The price were a little higher than expected. He showed us a new civic and explained to us this would be a better price. We went home, thought about it and made sense what he told us. We called him the next day worked with us and helped us get the price we could afford. Victor was very patient and knowledgeable. Answered all of questions. God put him there to cross our path.I just want to say that he was about to leave and stayed behind to help us. We were there for another 30-60 minutes with us explaining features and questions. Never pressured us to get the car, but told us to go home and think about it. Victor and Sergio (financing) made us feel at home. That to me made me feel secure about our purchase. I would like to say thank you to Victor and Sergio. I will come back because of who they are and their professionalism.
Name: E**** S******
Date: 2024-03-25 21:22:26
Rating: 5
Comment: My advisor was great. Overall I experienced outstanding service and care from the beginning to the end. Also, great location. Definitely coming back again.
Name: E**** L****
Date: 2024-03-25 19:46:04
Rating: 5
Comment: I had my oil change on Saturday and found a coupon online for a $60 oil change, took it in and my car was ready in less than an hour. Alex was the one who helped me & it was a quick and easy process. Thank you Alex !
Name: H***** A****
Date: 2024-03-25 02:15:42
Rating: 5
Comment: Very friendly and helpful staff! Was treated with respect. Very happy with our Sales Consultant, Ali and very happy with Matthew in finance. The whole process was very satisfying. Thank you for the discussing the terms we were terms upfront with us. Definitely recommend New Century Honda! 😁
Name: 5 E*******
Date: 2024-03-24 19:55:59
Rating: 5
Comment: Very smooth transaction, was in and out within 2 hours with a BRAND NEW car!! They worked within the price range I felt comfortable with. Everyone at the dealer made me feel welcome and were very professional. I want to give a shoutout to Daniel Kim, for the purchase of the purchase of the vehicle. Daniel was a professional from beginning to end, and promised a deal I would be comfortable with. Everyone at New Century Honda were a pleasure to work with. I stand by my statements with high regard, thanks again New Century!!
Name: M**** T
Date: 2024-03-22 16:20:41
Rating: 5
Comment: My car needed an oil change so I called an made an appointment. When the date came I dropped my car during my lunch break. They provided me with a ride to my workplace and when my car was done, Louis texted and called me to let me know. I asked him and he get me another ride to pick up my car. There was a bit of confusion with the address from where I had to be picked up from but Louis took care of it. Him and Jose assisted me and I had a nice experience that day. Keep up the good work.
Name: I*** V******
Date: 2024-03-18 19:41:24
Rating: 1
Comment: This dealership has never changed its abrupt service since I bought a new vehicle and has always denied me the warranties Honda Accord 2.0 9-speed transmission are defective.They never want to provide service in Spanishadvisors always try to humiliate you!
Name: G***** G*******
Date: 2024-03-16 22:53:53
Rating: 5
Comment: Parker and Ali did a great job on helping me with the car selection and giving me right advices. Very satisfied with choosing Century Honda as my new dealership. They beat all the other venues with the customer service. Well done guys.
Name: J******* M*****
Date: 2024-03-16 21:58:22
Rating: 5
Comment: Parker, Lennie, and Sergio were all so helpful! They gone the deal done quickly and painlessly. I would 100% recommend!
Name: J**** F******
Date: 2024-03-15 16:26:55
Rating: 5
Comment: Ive gone to different dealerships for service and although this one is a tiny bit out of the way for me, the service, speed, and courtesy they provided has me deciding to come back regularly. Louis was my specialist and was super friendly and approachable and made ne feel welcome to inquire about anything else.
Name: R***** C*****
Date: 2024-03-15 01:24:04
Rating: 5
Comment: Update 3/14/24 - Had a wireless charger installed in my new Accord Hybrid EX-L. After some discrepancies regarding labor cost and labor hours expected, Anthony and the New Century Honda team worked with my needs and delivered an ultimately positive experience, including a reasonable settling of the bill and a convenient loaner car for the duration of the repair. And the charger works—my car now has everything I need. Very happy here.———-Update 9/15/23 - Had another regular service appointment a couple of days ago, and was happy that the coupon I received in the mail was honored and I didnt have to pay any more than expected. Alex was amiable and helpful with the kind of positive energy that makes tasks like getting the car serviced that much easier to deal with. I waited in the lobby and worked on my laptop, and when the car was done, the friendly cashier had me out of there in just a few moments. Very happy with New Century Honda!- - - - -[previous review]I had never come here before, and this time I decided to get my 2018 Civic serviced more locally than at the usual dealership (where I purchased the car, a 45-minute drive from home). I was greeted by all with friendliness and professionalism, asked if I needed transportation (I didn’t; I waited there), and was kept informed of any details concerning the service. I worked comfortably on my laptop in the lounge, and all has been trouble-free since I left with my well-serviced car. Excellent experience! I highly recommend New Century Honda.
Name: N****** I****
Date: 2024-03-14 19:52:03
Rating: 5
Comment: Thank you very much for your quick service. Usually it take very long to be get served but everything was well coordinated and done properly. I am satisfied with your service 100%
Name: D***** D******
Date: 2024-03-14 02:58:45
Rating: 5
Comment: Best service and amazing deal. Alfredo speak Spanish and was very helpful and explain everything so easy. Thanks guys I’m enjoying my new Honda hybrid.
Name: S******* D******
Date: 2024-03-14 00:29:16
Rating: 5
Comment: Worked with Parker. He was amazing, he got me what I wanted, everything worked out fantastic. Great experience. Financial transaction went smoothly. I recommend this business 💯
Name: V******* M*********
Date: 2024-03-12 07:05:49
Rating: 1
Comment: I wasnt able to get a alignment because they did not have the correct equipment. I asked for my tire to be looked at since its been going very low. I was told it fine. Next day the tire was low. I asked for my tires to be rotated, instead of calling me to let me it didnt need to be done. It just wasnt done.
Name: n***** b****
Date: 2024-03-10 22:15:59
Rating: 5
Comment: Faisal Ali and Mateo definitely went above and beyond! I’m forever grateful! I had dealt, with con artist at other Honda dealers. I would recommend this dealership to everyone and anyone looking for a car and also for my future needs! Thank you again!!!!!
Name: R***** B*****
Date: 2024-03-10 19:43:22
Rating: 3
Comment: Giving this rating at 3 star because Honda did a good job with servicing my van, the employees were very nice and accommodating- there were no complaints there. However, when I got my van back the inside of it was extremely messy! They had to do a bunch of recalls and move things around inside which is understandable, but all of our stuff was left on the car floor (kids jackets, papers, blankets, etc.), the back seats were all folded down, the head rest of one of the seats was left off. One of our car seats that was removed from the seat and was just left in the back. I didn’t expect them to install the car seat back but I also didn’t expect to receive a messy car!
Name: N*** S****
Date: 2024-03-08 22:52:44
Rating: 5
Comment: Even while under construction, the service was great. Parker was very helpful in helping us pick out our new car.
Name: J*** & D***** L***
Date: 2024-03-04 04:11:22
Rating: 5
Comment: Alfredo in Sales and Matthew in Finance were AMAZING to work with. They made the process of purchasing a new car so incredibly seamless and stress-free! They were patient and moved mountains to make things happen. We can’t thank them enough and promise to send all our friends & family your way!
Name: M***** C****
Date: 2024-03-02 18:18:45
Rating: 5
Comment: First time here - great service! Came for an oil change, they accepted the coupon and had a cozy lounge to wait in. Will come back, thank youuuuu!
Name: K***** A******
Date: 2024-03-01 18:14:17
Rating: 5
Comment: Overall, the Service Department and Technicians are very helpful. They explain in detail what the process is and what they will be doing or changing in the car. The wait times are always reasonable. They always communicate promptly when the service is complete and vehicle is ready.
Name: D***** D****
Date: 2024-03-01 02:44:02
Rating: 3
Comment: I’m giving only 3 stars because although I thought the salesperson was great (I actually abandoned another dealership because it felt like I was getting scammed), I felt abandoned after I drove away with my new car. Return phone calls pretty much don’t exist, from the sales person to the sales manager and all the way up to the general manager. It’s been 2 months and I still haven’t gotten my measly touch up paint. And I ordered a lot of add-ons which were fine except for the back seat factory sun screens which were “handed” to me when I picked up the car (the salesperson wasn’t there and delegated the delivery to someone else). The screens never stayed on the window. No one told me until last week that there were”clips” in the carry case that had to be adhered to the doors. I thought the screens would be installed. I’m a little nervous about adhering clips to my leather trim. Anyway, I was an easy sell (I’d done my research), paid cash and that was it. It took 2 months for them to inform me about the screens and still no touch up paint.
Name: J P
Date: 2024-02-28 19:32:38
Rating: 5
Comment: Always fast professional service when I come to century and my service advisor always makes the maintenance process that much easier to deal with everything needed
Name: J** C*******
Date: 2024-02-28 18:08:51
Rating: 5
Comment: Despite the construction and small temp office, the buying experience and our sales rep, Vartan, were fantastic. Initially went in to lease a dark blue Pilot, turned out we liked the white one better and ended up buying it, as we plan to keep it for a long time.
Name: J*** S
Date: 2024-02-27 18:42:55
Rating: 5
Comment: Everyone I dealt with today was very friendly and helpful. Anthony was my service rep., and Erika was the cashier. I was in and out at promised time.
Name: K**** S*****
Date: 2024-02-27 04:32:58
Rating: 4
Comment: People were very friendly and explained things well. my representative, chriss, was very helpful. My only issue was that I was not told beforehand that if there were parts I needed I would be paying for them at that moment, even though they had to be ordered and not come for a few days. I had a very big bill that I just wasn’t expecting.
Name: J******* M*******
Date: 2024-02-26 01:36:12
Rating: 5
Comment: One of the best services Ive had with Honda I would definitely bring my car back for service. Location is super close to work and everyone super friendly and helpful. I literally made an appointment same day for routine work and they were also able to take care of my recall without any issues.Thank you!
Name: V****** C******
Date: 2024-02-25 17:10:28
Rating: 5
Comment: My car salesman Fernando was professional, respectful and not pushy or aggressive. These are important qualities I look for when shopping for a car and trying to make the best decision. The last thing I need is pressure from a salesman. Look for Fernando if you are looking for a pleasant car buying experience. 10/10 Experience! Thank you!
Name: E***** P******
Date: 2024-02-24 20:42:10
Rating: 5
Comment: Parker was a great help and was there everyday/every step of the way. I’ve been working with him for a year and he has given me the best advice. Thank u Honda and Parker!
Name: C**** C****
Date: 2024-02-21 23:11:24
Rating: 4
Comment: Great customer service by Anthony in the Service dept. They were able to pinpoint and fix the problem with my vehicle while providing some regular maintenance/preventative service.
Name: R*** A
Date: 2024-02-21 03:19:28
Rating: 5
Comment: As a life long dedicated Honda person I have to say this is a Great place ! Great dealership ! Under construction but still a comfortable environment for being under construction! Parker was great ! Will definitely be back in the future
Name: R*** M******
Date: 2024-02-20 17:17:16
Rating: 5
Comment: Love bringing my vehicle to them for any service needs. Walk in with the peace of mind that your vehicle will be well taken care of every time. Staff is nice and treats you with respect. Shout Out to Chris Jimenez and his crew behind the scenes for assisting me and keeping me updated. Great Job guys! Keep up the Good Work!
Name: B*** Z******
Date: 2024-02-19 19:35:39
Rating: 5
Comment: Brought car in for a recall service. Our attendant, Max, was friendly, knowledgeable and professional. Service was finished quickly (more quickly than originally quoted) and another simple problem was addressed at no charge.
Name: K******* G*****
Date: 2024-02-18 22:06:49
Rating: 5
Comment: Multiple horrible experiences later with Honda, I FINALLY had one great experience. Chris pulled some strings and was able to work out a great deal for me when I was ready to walk away.The cherry on top was Matthew in finance. He was fun, quick and thoroughly explained and answered any questions I had.
Name: E Z
Date: 2024-02-18 21:29:51
Rating: 5
Comment: Got my car serviced there. Oil change, trans fluid and brake fluid. Want pretty well. Lou who was my rep helped me. No problems there. It’s as it should be.. take your car in they service it and boom ur out. Lou was very friendly and communicative I’ll go back for my next service. And it’s not too far from the Glendale galleria. So you can go see a movie or eat if you want while waiting for your vehicle which next time I’ll definitely go and do.
Name: K*** B
Date: 2024-02-18 00:23:38
Rating: 5
Comment: Fernando took care of me and leased me a new Honda civic sport. Overall I was happy with my experience and I think they were fair and transparent about the costs. I had mediocre credit and they were able to work with me to be approved which I appreciated.
Name: T**** P*******
Date: 2024-02-16 20:13:06
Rating: 4
Comment: A solid 4 stars. It’s convenient to the Los Feliz area, it’s fairly easy to get an appointment, they were polite and they finished the work when they said. For a five-star experience, they could have a snazzier drop-off area (I accidentally drove into the Lexus service bay, and it was truly classy) and spruce up the customer lounge a tad. Also, it would be nice to have direct access to the new car lot. But overall, I have no complaints.
Name: C******* P********
Date: 2024-02-15 19:39:04
Rating: 5
Comment: It was a great experience with good and accommodating staff Jayden Belmonte to orient me with car features different from my previous car. Thank you so much!
Name: J***** C****
Date: 2024-02-14 01:22:07
Rating: 5
Comment: Ali and New Century Honda were amazing! I submitted an online inquiry and Ali contacted me immediately, in less than 5 minutes! Ali and I discussed what I wanted; he confirmed the car I wanted was available, I told him I had my financing and I got my car without any hassles! I didn’t spend countless hours, this dealership didn’t play any games! I’m definitely one HAPPY customer 😊.
Name: A******** M********
Date: 2024-02-14 00:06:05
Rating: 1
Comment: I’ve purchased the car in April 2023, the speaker went off very first day. This is the best and only one pick up truck Honda has. Guess what they told me not to listen to the music too loud. But the main issue is my CarPlay and display itself not working, it gets frozen, turns off, get pixeled etc. after 4th visit to the dealership they told me that this is part of the struggle having this car. So no loud music, CarPlay or navigation in my 2023 Honda.P.S. Alex from customer service is the most disrespectful, rude, unhelpful, unprofessional and unknowable. He bragged about his more expensive car and that Chevy don’t have this issues. This is Honda representative telling me that I’m poor and should’ve get a better company car.
Name: r**** b********
Date: 2024-02-12 21:30:50
Rating: 5
Comment: First, the sales man Parker Scheehey took care of me explaining detailed all my questions about the car in a pleasant and professional manner. We took the test drive very well. Came back to his office and helped me get the best deal. His Manager Chris Mazzio approved my offer and no hassle whatsoever. I’ll recommend this New Century Honda in Glendale, California to all of my family and friends. It was a pleasure meeting them seriously people. Pay them a visit you won’t regret it. Big thank you Parker and Chris 🙏👍🏼
Name: M****** R******
Date: 2024-02-10 20:00:33
Rating: 4
Comment: New Century Honda’s service was kind and direct. Most of the pricing seemed fair compared to other dealerships I’ve been to. Would go back. Eddie was very helpful.
Name: E*** S*******
Date: 2024-02-10 02:20:46
Rating: 5
Comment: This week has overall been a fantastic exemplary week I am blown away by the experience Ive had with all the people I have met especially at New century Honda. Parker the salesperson went on and beyond to meet and exceed my needs he was truly professional thorough and kind and assisting me and purchasing this vehicle I am excited to drive this car
Name: O*** S*
Date: 2024-02-08 03:10:05
Rating: 5
Comment: Got great service, cool people. Needed a small part, quoted a reasonable price and installed without long wait. Thanks.
Name: g**** r*******
Date: 2024-02-07 20:06:04
Rating: 5
Comment: Alex from Service is a sure excellent worker of New Century Honda. He is a kind, compassionate and dedicated employee at the Service Department. He took care of my problem right away and understood the urgency of the problem. God bless you Alex from the Service Department!
Name: H**** O*******
Date: 2024-02-07 18:27:52
Rating: 3
Comment: It’s always busy. They don’t accept simple oil change without appointment. Even with appointment, usually it takes more than an hour.Employees are very friendly and respectful.Alex helped me with my oil change and he was very detailed oriented and respectful.
Name: K***** S******
Date: 2024-02-06 17:41:54
Rating: 5
Comment: Edward did an amazing job with my car service. I did an oil change and also bought a new needed battery!! I had an appointment but since it was also raining they were not so busy.
Name: M******* P*****
Date: 2024-02-01 19:13:13
Rating: 5
Comment: I worked with Chris and this is the first time I have gone to a dealership for service and not felt like they were trying to take advantage of me or upsell me on a bunch of things I didn’t need. My car and services were taken care of and it was done promptly and with great care.
Name: R*** L*****
Date: 2024-01-31 22:51:47
Rating: 5
Comment: I was a first time buyer. My experience was great. You always hear about horror stories at car dealerships and this was not the case at New Century Honda. From the beginning, I was working with ALI. He was wonderful. No pressure, up front, and professional. I was in and out in less than 2 hours driving away in my new car. Ali was helpful in the days leading up to visiting the dealership and even helpful after I purchased my car with a couple follow up questions I had. Overall, everyone was helpful and if I need anything in the future, I’m calling Ali.
Name: g******* v****
Date: 2024-01-31 19:56:40
Rating: 4
Comment: Bought my used Honda HR-V earlier this month, very happy with it. Sales service was good once we got on the same page, didnt want any add ons. Finance was straight forward.
Name: Y***** C***
Date: 2024-01-30 00:39:48
Rating: 5
Comment: Walked in today to test drive a used KIA, I was impressed by how professional and knowledgeable the staffs are. Alfredo did a good job leading the test drive experience and Chris the manager helped figure out the absolute best deals I can get for the car.
Name: K***
Date: 2024-01-29 19:21:42
Rating: 5
Comment: Purchased my first CRV hybrid car at New Century Honda. Sales manager Chris Mazzio and Alfredo Angel were super helpful in making sure I got a great deal for my new car. I highly recommend coming to New Century Honda if youre in the market for a new car. Given the prices of vehicles today and the market, I felt like I got a fair deal and very happy with the new car.
Name: G*** L***
Date: 2024-01-27 00:18:58
Rating: 5
Comment: Alex Gutierrez, did an excellent job! 5 star service across the board. Id go back to New Century Honda to continue having him as my service advisor. From start to finish he was very professional, kind, understanding, and knowledgeable in his line of work. Thank you for hiring service advisors like Alex. Thank you, Alex! ⭐️⭐️⭐️⭐️⭐️
Name: A****** I*******
Date: 2024-01-26 22:22:08
Rating: 5
Comment: Topknot service! Every everybody is super respectful. They accommodated in every way and didn’t brush me off when I had several questions specifically working with Max has been really great because he really listens to what your needs are. I definitely recommend this business 100%!!
Name: C******** M*****
Date: 2024-01-25 19:40:52
Rating: 2
Comment: I used to be very happy with Century Honda when Haybert was still there as a service advisor since he really knows how to take care of his customers. Today and the past couple of years, I’ve noticed that they are just concerned about advising more services and charging as much as they can. Today, after spending $$$ for the service when I really just went in for a due oil change, they didn’t even care to throw in a quick wash for my car. When Haybert was there my car would always get a complimentary quick wash after each service. After spending so much I think customers deserve getting the car back clean even on the outside. The place has lost their care for customers which is not a good thing.
Name: M****
Date: 2024-01-23 20:58:14
Rating: 5
Comment: This is a review for the service team only. Alex and Rudy provided excellent service. They were very sincere and took time to make sure I had all my questions answered. There was a bit of a miscommunication on my service and they were quick to remedy. Rudy went above and beyond to explain to me and visually show me an issue on my vehicle. I would come back again for service here.
Name: H****** E****
Date: 2024-01-23 08:19:01
Rating: 5
Comment: I had a great experience purchasing my new car at New Century Honda. Vartan was great. His attention to detail and customer service was a 10 out of 10!
Name: J******* B*****
Date: 2024-01-22 18:58:19
Rating: 5
Comment: Staff was very friendly, helpful, fast and efficient! I received excellent service in a timely manner that was affordable and effective. Thank you so much!! Highly recommended!
Name: B******** D******
Date: 2024-01-19 17:41:55
Rating: 4
Comment: My service at new century was great from the start getting the appointment for the recall Anthony got me in gave estimate for the time service. The service was performed and I was on my way no problem
Name: M* O*****
Date: 2024-01-19 17:13:24
Rating: 5
Comment: To our service advisor Alex @ New Century Honda…Thank you for taking care of us and our car. I highly recommend their service to any seeking quality care for their Honda.MO
Name: l***** h****
Date: 2024-01-19 02:37:18
Rating: 5
Comment: Anthony is very personable & professional. Gave us a great deal, communication was excellent keeping us informed when adjustments to the work being done needed to be done.
Name: W*** J********
Date: 2024-01-19 00:01:00
Rating: 5
Comment: Quick turnaround, my advisor was prompt in keeping me up to date on status and timing of parts arriving. Ended up repairing the slider door in my Odyssey and completed 2 recalls in 2 days because we had to wait for a part. Very happy with my experience at Century Honda.
Name: C**** S******
Date: 2024-01-18 02:36:09
Rating: 5
Comment: Outstanding service. The whole team was great to work with. Got an amazing deal on an amazing vehicle. Big thanks to Lenny, Carlos, Narbeh, Sergio and the whole team.
Name: K***** A******
Date: 2024-01-08 20:45:36
Rating: 5
Comment: Alex was incredibly helpful on my visit. He let me know the exact cost I could expect for the service, gave me coupons to lower the total, and had my car out of there quickly!
Name: E**** E******
Date: 2024-01-05 17:20:58
Rating: 5
Comment: Awesome place! They make it easy to buy a new car without the hassle and drama! My wife and I just bought our 2nd car from New Century Honda which was a 2024 Honda Pilot and the first was 2020 HRv. Narbeh and Daniel Kim are the best in the business! Next time you need a Honda look for them!
Name: A****** F*****
Date: 2024-01-04 01:44:26
Rating: 5
Comment: If you need a car, go see Daniel Kim. He will make it quick and easy to get in a new car. Everyone is very professional and friendly at the dealership. Special thanks to Daniel Kim, Chris Mazzio and Lennie Roman for making my deal happen. They even stayed open on New Years Day to make it happen.
Name: P**** M****
Date: 2024-01-01 03:38:52
Rating: 5
Comment: From beginning to end a great experience. Great explanations and they make you feel at ease about any issue. Definitely taking my car there again next time.
Name: A***** V******
Date: 2023-12-30 17:30:09
Rating: 5
Comment: Victor was highly knowledgeable and professional in assisting me with the process of purchasing a vehicle. He worked diligently and sufficiently. I walked out of the dealer within less than 2hrs! I am very impressed with his service. Thank you Victor!
Name: J*** S****
Date: 2023-12-22 20:17:14
Rating: 5
Comment: Ali handled my purchase of a new vehicle excellently. He introduced himself after I inquired about the price online and was courteous, knowledgeable, and communicative throughout the buying process. I was originally looking at a certified pre-owned which Ali took the time to prepare for a showing while providing constant useful updates. I ended up going with a new vehicle, and despite the quick change of plans I was able to drive off the lot with it thanks to Ali’s work. I would do business here again and would recommend New Century to friends and family.
Name: J***
Date: 2023-12-22 09:22:04
Rating: 5
Comment: Just purchased a new ‘24 civic sport! Jayden, Sergio and Joey we’re very friendly and helpful. Negotiation was straightforward, no pressure. Jayden made the buying process easy and smooth. Would highly recommend this dealership for a hassle-free experience!
Name: F******** A*******
Date: 2023-12-20 17:07:52
Rating: 3
Comment: My car got service this morning, my service guy was not very friendly since the beginning, he asked me if I had an appointment, I told him that I didn’t have one, he then went ahead by telling me that for just an oil change it was going to be hours because there were a lot of people ahead of me with appointments, and I understand that, I got there today at 7:00 am. Then I told him that I had received a service and parts gift card from New Century Honda and he said that he couldn’t take it to do this service, i just don’t know, I felt uncomfortable and not appreciate it. I am sorry, i hadn’t felt like that before.
Name: J**** D**
Date: 2023-12-18 20:22:07
Rating: 5
Comment: My lease was ending so I went in here to review my options. My Honda was not originally from this location and I wasn’t sure I wanted to stay with Honda. From walking in the door to taking the keys to my new car I loved this place. Alfredo was so helpful and Chris the manager was INCREDIBLE. They worked with me and my budget and I’ve never left a dealership feeling so complete.I am a forever customer. Thank you!!
Name: D***** O****
Date: 2023-12-18 19:21:37
Rating: 5
Comment: Highly recommend New Century Honda service department. Went in for an oil change and was greeted professionally by Chris who answered all my questions. Was set up with an way one way lyft ride while they worked on my car. Within less than 2 hours my car was ready. I recommend scheduling an early appointment if want to avoid waiting. Overall it was a great service experience.
Name: A****** K******
Date: 2023-12-17 00:59:31
Rating: 5
Comment: Made an appointment for next day service, arrived early and they took the car right away. Was told it would be about a hour ish and it was done even sooner! Everybody there was super nice and helpful. When I came back to pick up the car it was even given a car wash.
Name: J** K**
Date: 2023-12-16 17:26:50
Rating: 5
Comment: Visited several dealerships before coming to New Century, and the only thing I regret is not having come sooner! Ali is truly one of a kind; patient, transparent, and puts the needs of the customer first. As my family and I were fed up with the typical tactics and conversational patterns of prior dealership reps, I was very straightforward with the car/price I had in mind when I first talked with Ali. Ali was not pushy at all and even offered a lower price, to which I was skeptical at first, but Ali patiently reassured us throughout the process and to take his word for it. (As the initial conversations were done through text).When we finally got there, Ali showed us the vehicle and presented the OTD price as agreed upon through text, not a penny more or less! While Joey (? I hope I got his name right) guided us through the paperwork, Ali and team had the vehicle washed (as it was quite dusty in the photos). Joey was friendly as well and transparent about what we were signing, which made the paperwork process a lot less daunting for my family as well. We were able to drive off with a new and clean 2024 Hrv and we couldnt thank Ali and the team enough! Ali really went above and beyond with his kind and reassuring attitude, and he makes sure customers are satisfied about not only the price but also the process as a whole. Thank you! :)
Name: D*** E******
Date: 2023-12-16 16:26:08
Rating: 5
Comment: From the moment I arrived at New Century Honda to the moment when I left, Lewis was a very professional, and kind advisor explaining everything to me. I am very happy with my experience there.Id definitely recommend it to anyone.
Name: S**** P*******
Date: 2023-12-12 16:53:50
Rating: 5
Comment: My husband and I had a wonderful experience at New Century Honda in Glendale! Jayden and all the staff were friendly, accommodating, and prompt. We traded in our older Honda CRv for a newer civic with excellent safety features. The experience was streamlined and quicker than other previous car purchases!
Name: R****** S*****
Date: 2023-12-06 22:36:28
Rating: 4
Comment: They got me in quickly, Alex was very communicative about what work would be done. My family was able to wait comfortably in the lounge when it took a bit longer than anticipated. The staff was friendly and my car is running smoothly.
Name: O*** B
Date: 2023-12-06 05:27:48
Rating: 5
Comment: By far the best car buying experience I’ve had. Out of the 10+ cars I’ve bought during my time I can honestly say Faisal Ali has been the most pleasant car salesman I have ever dealt with. Ali was honest about the out the door price and did not try to add any hidden fees once at the dealership. He made the deal quick, smooth and easy. If you’re looking for a Honda call or email Ali. Highly recommend.
Name: �** �*
Date: 2023-12-05 10:40:16
Rating: 5
Comment: Super incredible Honda Century dealers!I bought my Honda Hybrid CRV 2024Just in couple hours!Shadi and Jayden sales managers they do professionall and fast. Highly recommend to contact with this two guys. They %100 know what they do. And big respect to Matthew. He is paperwork very fast, by the way he explain all the points of lease contract. Thank you again guys! Highly recommend! 5 stars for sure ⭐️
Name: M******* D********
Date: 2023-11-17 00:09:50
Rating: 5
Comment: Luis was my service technician and he took very good care of me. He processed my service quickly and provided helpful suggestions and notes for a follow up visit.I utilized the lobby while I waited. There was ample room in the customer lounge and the wifi password was readily available and clearly posted. Everyone was courteous from the technicians in passing to the bright eyed smiling cashiers on my way out.
Name: A*** m*******
Date: 2023-11-15 17:49:56
Rating: 5
Comment: My appointment was at 1:00 for an oil change. I was attended by service agent Max. Max was patient and kind. He answered all my questions in regards to my service visit. He was very courteous and pleasant! I appreciated him making me feel comfortable and not feeling rushed when asking him questions. Overall great visit! I truly appreciate such great customer service!
Name: T*** J*****
Date: 2023-11-11 16:33:21
Rating: 5
Comment: Got a good deal & it happened quickly!A huge thank you to Parker & Joey for working with me. I am very happy with my vehicle & to have been a part of the Honda family since 2000.
Name: B**** K*******
Date: 2023-11-08 04:12:00
Rating: 5
Comment: So glad I went here. After purchasing brake service at a different mechanic my brakes were still squeaking. And they did a horrible job. New Century confirmed my suspicions that the other place did an awful job and likely ripped me off. New century has my car running better than ever. I can’t thank them enough. Competitive pricing, great service.
Name: C******** G********
Date: 2023-10-03 18:09:56
Rating: 5
Comment: Professional, kind and courteous. Over all very respectful business. My car was done in the time frame he gave me. Alex Gutierrez thank you for making this process smooth. Definitely will be continuing to contact you for whatever my Honda made need. Thank you again!
Name: T*** H*
Date: 2023-10-03 13:53:30
Rating: 5
Comment: The service department is top notch. It was my first time ever at this dealer for a service appointment. As soon as I arrived, someone already knew what I was there for and helped me out. Theres a small customer lounge area where you can wait until service is done. They are very prompt and will keep you updated along the way. I was out way before than I was expecting. Overall, great experience!
Name: K***** C****
Date: 2023-09-10 20:29:43
Rating: 5
Comment: The service department was so helpful! I had driven down from Northern California and something on the bottom of the car was scraping. Ernesto was able to take my car same day. They were faster than I was expecting and a very reasonable price. I’m so grateful they were able to take it before I drove back home the next day!
Name: W*** D***
Date: 2023-08-31 16:47:41
Rating: 5
Comment: Parker was great. Personable and answered all our questions. He was the real deal! He even showed us a vehicle that had only been on their lot for a day (which we purchased). Oscar in finance was great too. Gave us options without pressure and made suggestions about warranties that we would not have known about otherwise. We will definitely be making future purchases here!
Name: S** A**
Date: 2023-08-29 13:20:24
Rating: 5
Comment: Great experience with Daniel Kim (the sale agent). He was very transparent with the pricing. I shopped around and this place was able to beat all other offers. 10/10 service. The finance guy was also nice and personable. They went above and beyond with a few other requests.
Name: E**** R********
Date: 2023-08-07 05:58:27
Rating: 5
Comment: From the moment I stepped onto the lot, I experienced exceptional service that truly set this dealership apart. The staff was not only knowledgeable but also incredibly friendly and accommodating, making the entire car-buying experience smooth and enjoyable. What struck me most was their commitment to providing good deals without compromising on the quality of their vehicles. I was pleased to find a wide range of options at competitive prices that catered to different budgets and preferences. Additionally, their level of communication was top-notch; they kept me informed at every step of the process and were always prompt in answering any questions I had. This dealerships dedication to customer satisfaction, coupled with their commitment to transparency and excellent deals, has earned my trust and ensured that I will be recommending them to friends and family without hesitation.
Name: K
Date: 2023-07-21 16:29:04
Rating: 5
Comment: I am long Honda fan and wanted to purchase my lease-end Honda Accord Sport and also lease a new Honda Civic Sport for legacy. From the moment I called in to the moment of getting my new car keys, Sales Manager Chris made it classy, he patiently listened to me and made sure I get the absolute best deal, passed additional discounts as courtesy to me, with loyal customer being at the center of an exceptional buying experience and customer service. Highly recommend New Century Honda dealership in Glendale. Thanks!
Name: I**** R***
Date: 2023-07-05 22:48:28
Rating: 5
Comment: .Daniel Kim was awesome! He was a big help and very friendly. Chris the manager was also awesome. They made the whole process very comfortable and painless. Buying a new car is almost NEVER an easy thing to do, but on this occasion, it was easy as can be. I was in and out of there very quickly and was never hassled about anything. They were willing to listen and explained everything. In the end, I got my car at the best deal possible. I highly recommend coming here.
Name: J***** B*******
Date: 2023-06-28 18:02:38
Rating: 5
Comment: We love our new 2023 Honda Pilot Elite! Excellent customer service from Daniel Carrera, Omar Garcia and Chris Mazzio. The process was quick and easy and got the deal we wanted. Will definitely recommend all my Family and Friends. One Amazing sales team at New Century Honda!
Name: R****** I*****
Date: 2023-06-16 19:58:21
Rating: 5
Comment: I brought my Accord in for service this morning (Friday 06/16/2023) and it’s always a pleasure to be helped by Louis when bringing our car in for service. Alex this morning was also very helpful and both of these gentleman are really good people to work with when bringing our car in for service. Just wanted to say thanks for the good communication along with making it so nice & easy for me to get the service done in a such a professional manner.
Name: P******** C*****
Date: 2023-06-15 16:50:34
Rating: 5
Comment: My experience with Issac and Joey were smooth, fun and knowledgeable. Issac accommodated any questions I have regarding the suv and Joey answered any warranty questions and scenarios I asked. Overall, my car buying was fun and a learning experience with them. And I got the Honda CRV Hybrid I wanted!
Name: r** t******
Date: 2023-03-27 20:25:48
Rating: 5
Comment: I had a hassle free experience with absolutely no pressure by our sales representative Daniel. Joey in finance was also a very pleasant person to work with! I am completely satisfied with my buying experience at New Century Honda in Glendale!
Name: D**** H****
Date: 2021-08-23 00:38:57
Rating: 5
Comment: I worked with Alexis. He was so professional I drive all the way from Victoville to help my dad purchase his new Honda Passport. They really came to bat for me on my trade and as you can see from this picture my dad is so happy. He was literally crying. Big shout out to general sales manager. I think his name was Carlos. He really helped out so much. I didnt feel pressured at all which is why I really recommend New Century Honda.
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Name: D** F******
Date: 2024-06-24 19:40:17
Rating: 5
Comment: A+ service from Victor and Narbeh. Called about a particular vehicle and Victor had the exact OTD numbers I was looking for in 5min. He went above and beyond getting the vehicle prepared and even drove my other car home for me after the purchase, so I didnt have to come back to get it. Narbeh was cool, calm, and professional and explained all the numbers clearly for me. They were with me every step of the way and made the whole process stress free.Joey in Finance was awesome, clearly explaining all my options to help me make an informed decision, even with their financial software down.I bought a car here and couple of years ago and didnt have the best experience but I believe in second chances and I am happy I tried again. Highly recommend!