North Main Storage
Address: 1280 N Main St, Manteca, CA 95336, United States
Phone: +1 209-239-9200
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Payments: Debit cards, Credit cards,
Phone: +1 209-239-9200
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Payments: Debit cards, Credit cards,
Category: Self-storage facility, Automobile storage facility, Boat storage facility, Moving and storage service, Moving supply store, RV storage facility, Storage facility, Wine storage facility
Rating: 4.2
Site: https://storagepro.com/storage-units/california/manteca/north-main-storage-435002/
Worktime:
Rating: 4.2
Site: https://storagepro.com/storage-units/california/manteca/north-main-storage-435002/
Worktime:
Day | Time |
---|---|
Monday | 9 AM–5 PM |
Tuesday | 9 AM–5 PM |
Wednesday | 9 AM–5 PM |
Thursday | 9 AM–5 PM |
Friday | 9 AM–5 PM |
Saturday | 9 AM–5 PM |
Sunday | Closed |
Name: C* R****
Date: 2024-06-02 22:13:45
Rating: 5
Comment: Stellar service! Lauren was helpful, warm, and extremely professional. The location is convenient and kept very clean. Highly recommended!
Name: M****** N***
Date: 2024-05-31 21:11:47
Rating: 5
Comment: Super friendly and polite, always there to help and prices are great.
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Name: J**** L********
Date: 2024-05-11 00:13:15
Rating: 5
Comment: 1. Friendly, knowledgeable staff.2. Secure, clean storage units.
Name: J****** R***
Date: 2024-04-20 01:51:42
Rating: 5
Comment: I love this place! The staff are so helpful, professional, and knowledgeable. Lauren always goes above and beyond to make sure our needs are met when storing inventory for our small business.
Name: K**** S*********
Date: 2024-04-13 22:19:35
Rating: 5
Comment: I was thinking a Chain taking over the storage would be bad. I WAS WRONG! Nice, friendly people. Good deals.
Name: L N
Date: 2024-04-07 00:05:43
Rating: 5
Comment: Amazing customer service 😁 great deals
Name: F***** H***
Date: 2024-03-07 11:11:02
Rating: 5
Comment: Great customer service keep up the good work ladies 👍
Name: T*** R********
Date: 2024-02-03 18:13:11
Rating: 5
Comment: Lauren was efficient and kind!
Name: R****** B******
Date: 2024-02-02 16:36:22
Rating: 5
Comment: Easy access. Clean facility and excellent costumer service personnel.
Name: T******
Date: 2024-01-15 16:14:46
Rating: 1
Comment: Secure place, clean, very, very expensive. My stuff been here for 4yrs. The price keep climbing. If youre looking for temporary place thats ok but long term dont do it
Name: M**** S****
Date: 2023-12-30 20:35:22
Rating: 5
Comment: I highly recommend North Main Storage. The staff are friendly, knowledgeable and helpful. I switched from a smaller unit to a larger one. The process was smooth. The units are clean. I rent one of the temperature controlled units. I have had a storage unit here for many years and the current management is much better than the previous.
Name: H*** H******
Date: 2023-12-18 23:07:05
Rating: 5
Comment: Friendly and very helpful. Forgot the mans name or I would have given him accolades for helping me. 😊
Name: S******** 4**
Date: 2023-12-05 06:42:55
Rating: 4
Comment: I called the service number and I made a reservation. The operator said that I get the first month free. When I went there and told the lady that I have a reservation, she end up charging me. Dont get me wrong, she was really nice. We had a nice conversation and laughed. Other than that I am happy with the monthly bill. Their prices are way better than their competitors. I ended my membership. The boss lady wasnt there. I gave my last payment to the other lady. Im still being called on.
Name: F******* V****
Date: 2023-12-03 03:50:27
Rating: 4
Comment: Great customer service… Great location too…
Name: M*** S****
Date: 2023-11-25 20:35:49
Rating: 5
Comment: Nice people good prices
Name: A*** C*******
Date: 2023-11-03 21:16:15
Rating: 5
Comment: Nice customer service
Name: G P*
Date: 2023-10-30 21:23:02
Rating: 5
Comment: Friendly staff and professional
Name: s****** h***
Date: 2023-10-29 18:08:35
Rating: 5
Comment: Maddison was helpful thx but the storage spot was not clean
Name: D***** S
Date: 2023-10-16 23:07:46
Rating: 5
Comment: Lauren made the process seamless and painless
Name: T***** c*****
Date: 2023-10-12 23:27:43
Rating: 5
Comment: Very helpful, knowledgeable courteous and so friendly.
Name: K**** B
Date: 2023-10-11 00:43:46
Rating: 5
Comment: Lauren and Katherine are great! I went to several different storage facilities in the area to compare them all, and these managers (Lauren and Katherine) were the most favorable individuals by far out of all the different local storage facilities I went to!
Name: S** B
Date: 2023-09-14 00:21:50
Rating: 5
Comment: Very friendly and professional staff.Storage unit clean.This is second time used this facility and have same experience.Thank you for your courtesy.
Name: I**** W*****
Date: 2023-08-06 20:54:08
Rating: 1
Comment: Customer service is very bad. They promised me on the phone if I complete all process online, then I get a gate code, since a manager was not there on Sunday. I completed everything, signed all documents, provided my ID, my card was charged. But I didnt get a gate code. They said Sorry, we cannot give you a code. You can come back tomorrow. I have to cancel. Very disappointed.
Name: O M*****
Date: 2023-07-27 19:41:23
Rating: 5
Comment: We were very pleased with the storage units. Extremely clean very well organized!Lauren was very professional and explained everything in detail.
Name: C**** W****
Date: 2023-07-15 20:49:26
Rating: 5
Comment: The employee there by the name John is always nice and Very patient with my husband and I. He go far and beyond making sure we are satisfied with everything. Love him and this place it is very convenient in town as well. John regular place of work is in the Modesto Ca area
Name: J**** C******
Date: 2023-06-19 14:35:44
Rating: 5
Comment: The employees at North Main Storage were really cool and very easy to work with. The units are clean and secure, and their prices reasonable. I would definitely recommend them for you storage needs!
Name: J*** C* N****
Date: 2023-06-06 04:43:54
Rating: 5
Comment: I just want to thank Arie Castro for your help you are amaising thank you thank you thank you!!!
Name: P
Date: 2023-06-02 07:39:19
Rating: 5
Comment: I want say that I Highly recommend North Main Storage, Lauren and Melissa a rest girls staff were awesome, very helpful and understanding this will be my forever storage place.(Again Highly Recommend…Thank you very much…I appreciate it…;)
Name: 2* G***
Date: 2023-05-27 21:33:26
Rating: 5
Comment: I was extremely pleased with everything involved with storing my vehicle with storage pro management at North main storage in Manteca. Lauren who helped me was extremely informative and made things very easy. I would definitely recommend this place
Name: A***** M*****
Date: 2023-05-12 21:07:30
Rating: 5
Comment: Had a very good experience renting a Storage space at your facility. I rented a 5x5 and found that it was too small and your manager was very helpful in helping get into a larger unit. Therw was only one thing about this transaction that was a bummer, and it was having to pay the administrative fee twice. Other than that, my experience was great. Thank you.
Name: j**** m*******
Date: 2023-05-04 08:40:43
Rating: 5
Comment: Great staff, Very informative. Great Customer service!! Manager took the time to personally show me a couple of units to se what better served my need!!
Name: M***** F****
Date: 2023-03-14 03:05:30
Rating: 5
Comment: Lauren was the very best help me with all my moving needs boxes tape and even showed me around in the pouring rain. Very reasonable prices, clean and very nice
Name: S*** W*****
Date: 2023-03-10 22:47:01
Rating: 5
Comment: Staff is always friendly! Facility is always clean. I always felt my storage unit was secure. Reasonable pricing for Manteca as well.
Name: s***** b*****
Date: 2023-03-09 21:12:39
Rating: 1
Comment: Expensive. Moved out before the end date and was not able to get refund for automatic billing that was taken out
Name: S*** T******
Date: 2023-03-03 22:30:24
Rating: 5
Comment: Renting from North Main storage was a great experience. The facility is clean and well maintained. The manager, Lauren, was kind, helpful, and professional. I would definitely recommend this business!
Name: J* L*****
Date: 2023-02-28 04:30:18
Rating: 5
Comment: Lauren was great setting up my rental. Friendly and efficient.
Name: L******* C*****************
Date: 2023-02-11 22:19:13
Rating: 5
Comment: The person name I talked to was John and he was very pleasant and very helpful to rent my storage I needed online. Very polite. I recommend this storage facility highly. Answered many of my questions. Thank you again for a smooth transaction.Mrs L. Chapman.
Name: C**** C*****
Date: 2023-02-11 03:14:46
Rating: 5
Comment: I had a great experience with North Main Storage they were all very nice and friend and got courtesy calls so I wouldnt be late and have to pay over charges. They were just very helpful and very nice about everything and I locked my gate open a few times and they would put a lock on it just to make sure nothing would be stolen. Call me up and let me know and then unlock it when I got there which I thought was really great if I ever have to have storage again I am most definitely gonna go to North Main storage price was good. I had a huge locker indoors. Easy to get to just a real great experienceWhenever the staff is an excellent group of people, then you know youre in good hands with the rest of the place
Name: T***** M*****
Date: 2023-01-14 07:12:23
Rating: 1
Comment: Overpriced, with all the extra charges, corp refuses to work with customers with excessive rules and regulations. The mgr. Herself has her hands tied with insane as well assinine rules, if it wasnt for her and such a pleasant smile and attitude I would have been doing business with others .
Name: P********* P*********
Date: 2022-12-29 21:56:44
Rating: 5
Comment: Lauren And Stephany are soo awesome with impeccable custom service skills great communication and warm and friendly environment this is hands down the best storage I have ever been to
Name: M**** M
Date: 2022-12-29 05:41:48
Rating: 5
Comment: When I got here I was impressed by how clean it was. And then I talked to Stephanie. Not only was she a pleasure to talk too, but she made me feel like Id known her for a long time. Super person inside and out. Excellent choice for a manager. Smiles
Name: B** R**
Date: 2022-12-11 15:58:53
Rating: 1
Comment: DO NOT DO BUSINESS WITH THESE CROOKS!!!! This companies employees robbed me, and stole my unit by not sending me a bill and deceiving/lying to me about my bill due date. I called to get my balance and due date. They told me I would be okay to pay the following monday and there was no auction date Then when I went to pay my storage on Monday like they instructed me to, I then learned they sold my unit at auction thr Friday before that Monday. They straight up robbed me for all of my Grandmas possessions and my sons possesions. My Grandma had just recently passed, and the North Main grounds keeper at the time had an uneasy interest in the contents of my storage. I was lied to and robbed. Never would I allow anyone I know to do business with these crooks. Nobody wanted to resolve my issue. I was never contacted back after complaining, and the lady Diana at the front desk was extremely rude. It took a lot for me not to do anything in regards to retribution. Every chance I get I will let people know about these faulty crooks. DO NOT give them your business!!!!
Name: V****** D****
Date: 2022-12-03 20:30:02
Rating: 5
Comment: Love the AC units. When I needed help last time, the young lady in the front office was so helpful.
Name: R**** D********
Date: 2022-11-29 02:20:42
Rating: 5
Comment: This has got to be the best storage facility in manteca California...the manager Lauren and her staff keep everything clean and is very knowledgeable in customer support and thier needs..I will always recommend north main storage as the number one place to go for your storage needs...thank you again.
Name: B C**********
Date: 2022-11-05 00:45:04
Rating: 5
Comment: The ladies in the office are very helpful and awesome with anything I need. 😉
Name: M****** B******
Date: 2022-10-03 23:08:32
Rating: 5
Comment: New Management is 👍. Very happy here. Very safe and secure. Longer access hours would make me a lot happier but still a A+ facility.
Name: V*** S***** p******* A********* T*
Date: 2022-09-06 09:46:46
Rating: 5
Comment: Under new management… Silly gate rules are gone… so far so much better!
Name: D***** C******
Date: 2022-08-20 05:09:03
Rating: 5
Comment: Great storage and great service. The staff is very friendly
Name: A** T*****
Date: 2022-06-08 13:10:52
Rating: 5
Comment: Previous customer and this is the only place in town that gives you true customer service satisfaction. Highly recommended. From moving in and out of California and back the service never changed just got better. I had a storage unit there for 10 months. I always paid them. I had an emergency i had to leave the state to my new state. I didnt give them 30 day notice. But I didnt forsee an emergency that i had. But overall, I rate them Five stars☆☆☆☆☆!
Name: C****** L****
Date: 2022-03-22 07:31:41
Rating: 5
Comment: North main storage is a great place to store your belonging safely an secure. The staff is very helpful an always willing to work with u on your payments . The facility is clean an the staff is always willing to lend a hand . I would recommend North main storage to anyone looking for a nice, clean an safe place to store your belongings an Mrs Diane is always fair an reasonable .
Name: T***** L*******
Date: 2022-01-30 17:37:43
Rating: 5
Comment: Great people working friendly eviormennt and my thing are safe highly recommend getting one there best deals around... Thank you Mrs.Diane and Mrs.Bree yall are wonderful..!!!!
Name: C****** M*****
Date: 2021-12-09 01:38:46
Rating: 4
Comment: They dont take cash.......... sorry let me rephrase. Its a storage place. They dont do anything but units. All different dimensions. They have a unique security feature for hallway units. Here Ill give you an example. There are three doors to each hallway, 6 really. 3 on either side of each building. But bring a door stop. But for my example I will give the 3 doors on one side each a letter to explain. The letters are L.. O.. L.. . O is the unlocked door?? That gets you in the hallway. Now of course if your unit is closer to either of the L ends, you will have to prop them open with something. Otherwise you will be walking back to O every time you want to get back to an L. Overall a decent place with a secure code gate, restrooms, and frien....... buisness oriented staff. If you need to pay your bill however, money order, bank or credit card. NO CASH.
Name: J**** D****
Date: 2021-12-06 03:11:58
Rating: 5
Comment: I was inside one the building my unit is in, waiting for the elevator to come down in the partially lit building. I faintly hear a womans voice playfully say, Ive been looking for youuuuuu! I call out but bo one answers. I figure I must be tripping. Then I hear the same voice tell me in a menacing, raspy voice, I found you! I shuffle towards the elevator and bolt in as soon as it opens. I step out at the second floor which is fully lit and has louder speakers that are playing music. Apprently the buildings have speakers that play music and the same artist was singing some pop song. I never laughed so hard at myself. 10/10 experience and 10/10 customer service. These people are really on top of taking care of you and make me feel valued.
Name: Z******* T*******
Date: 2021-10-11 16:22:52
Rating: 3
Comment: You are at the mercy of the employees to open up the climate controlled bins. twice arrived at 9am only to wait a while until they unlock the inside
Name: C******* G********
Date: 2021-09-14 00:42:58
Rating: 1
Comment: I tried to purchase a replacement lock today since my key was kept with TSA when they took my pepper spray on a flight. I was told that I had to pay $25 cash to cut the lock when the signs say NO CASH. I was being told the new lock was card only since they don’t accept cash. The customer service woman couldn’t explain why I would be forced to pay two different transactions and wouldn’t let me complete a card payment. She wanted me to go down the street to get exact change and complained that she had to close before 5pm when the signs say they business closes at 6pm. I ended up leaving since she was being difficult and couldn’t justify the separate transactions.
Name: A***** M
Date: 2021-08-24 04:16:38
Rating: 4
Comment: I have worked with this storage facility on and off for the last 10 years whenever I had a need to store a few items I have always recommended friends to go to the storage facility I love the front desk help Diana the manager is amazing helpful if Im in the area and I ever need to store things again I will definitely come back
Name: C
Date: 2021-06-06 15:12:19
Rating: 5
Comment: Cheapest storage I could find
Name: B*** T*******
Date: 2021-05-14 21:14:37
Rating: 5
Comment: Very nice and professional people was a good experience
Name: C****** M****
Date: 2021-04-19 16:57:58
Rating: 5
Comment: Diana and Kenny are awesome!! Between the conformation call follow ups, helping me find the right storage unit that would fit my budget and the space I needed, to the paperwork process, they were both so friendly and helpful.I would highly recommend North Main Storage not just because the location and pricing but the absolute superb customer services as well!!
Name: J******* B****
Date: 2021-04-15 20:38:39
Rating: 5
Comment: Im very sure thats the place I would recommend to people who expect service,respect and extraordinary manners at the front desk.Thank you Diana
Name: J**** R****
Date: 2021-04-08 22:24:52
Rating: 5
Comment: Clean and sanitize. When you go ask for Diane
Name: J**** E*******
Date: 2021-04-08 22:22:00
Rating: 5
Comment: Great place. Kind people work here. Helpful and attentive. They have a wide drive area. Tall units that are all accessible from outside. So its easy to unload. We had a full 20 foot truck that was easily unloaded. Thanks again
Name: U***** B*****
Date: 2021-03-31 19:19:41
Rating: 5
Comment: The staff members are pleasant, accommodating, and good customer service. They keep the premises safe and clean. Good specials. We like the size of the storage 10 x 10 x 10. We rented a space inside. It is climate regulated. Therefore you are comfortable during rainny season and scotching hot weather. We visited storage regularly downsizing our possesions. When it was time to move to a smaller space, the staff worked with us to make our move successful.
Name: R**** D***
Date: 2021-03-10 00:39:06
Rating: 5
Comment: We have been using North Main Storage for years & are highly satisfied. Convient location, easy access to property & units, clean & safe. Diana & staff are kind, friendly & professional. If needed, they will go to great lenghts to help. They also have a moving van rental on site which is an enormous benefit for convenience & time saving! They receive the highest rating from us!!!
Name: R***** R******
Date: 2021-02-07 12:45:57
Rating: 5
Comment: Super helpful people ms Diana and Kenny walked me threw the process.
Name: e********* k*****
Date: 2021-01-29 22:03:49
Rating: 5
Comment: Very very clean place the management is up to par and on top of the jobs very polite
Name: T** L****
Date: 2020-12-02 02:14:43
Rating: 5
Comment: Cant share......... thats where my stuff is secretly hidden from the world..... just get a unit there.... your stuff will be safe. Mine is.
Name: B****** l* f*****
Date: 2020-07-11 04:46:38
Rating: 4
Comment: Nice clean units the free truck was a plus l. Prices were a little high
Name: c*****
Date: 2020-06-14 19:57:36
Rating: 1
Comment: My Husband and I moved from Idaho in Feb to California. We researched a good storage option, and decided on North Main Street Storage and booked a package through THEIR website. Well when we got there from our 2 day drive from Idaho with all of our things, we show up to the storage unit only to be harassed by the manager (Diana, her name is everywhere. I couldnt forget it if I tried) telling us that the special we had email proof that we received doesnt exist and she tried to bully us into paying the full $190 a month for the unit-- which I of course refused and told her she would honor the $80 deal we received. She agreed to do that for 4 months and would put notes into the system so we didnt get charged the full amount. So we moved into our unit.The following month I called in 4 days before rent was due to pay-- she couldnt find her notes and was insisting I needed to pay the $190 rent. I refused and told her to keep looking. Diana eventually remembered our interaction the month prior so she allowed us to pay the prorated rent and assured me that she would make sure to have notes on our account this time. Then 2 weeks later while in Texas visiting family I get a call from my mother telling me that we got a letter from our storage place and asked if she should open it, I agreed. The letter was a threat for not paying full rent telling us they were going to lock us out of our unit if it wasnt paid within a few days. I was livid and called North Main Storage only to get Diana. She tried to convince me I was wrong AGAIN. Then after 20 mins on the phone found her notes and assured me we wouldnt be kicked out of our unit.The following month we were still in Texas (thanks Covid), so I called to pay our rent again. Only to do the exact same thing as the previous month-- down to the threatening letter to remove us from the unit for partial rent.The 4th and final month we were in our unit, I asked my husband to call and deal with Diana because I was DONE. Of course he calls and gets wonderful, easy going and competent Kenny (couldnt say better things about this guy, he was awesome.) So within 2 mins Kenny found Dianas note about our account and my husband paid for our final month-- no issues.Then during the 4th and final month my husband and I flew into CA after covid restrictions were lifted to clean out our unit and move our belongings. The first 2 days we were clean it out we had wonderful Kenny, so we werent harassed. Then on the 3rd day we showed up at 9:10 to our unit (it was supposed to be unlocked by 9am btw) and the units are still locked. My husband left me to try to find Kenny to ask him to let us into the building to clean out our unit, but found and unlocked door on the other side of our building that someone else was using to get into their unit, so he walked through it to open our door so we could access our unit. Well at 9:30 here comes Diana who is accusing us of breaking in... and arguing with my husband as he tries to explain that it was going to 106 degree day so we were hoping to get started early, and since the door on the other side the unit was opened he just walked through. She was so hostile to us. Honestly TERRIBLE customer service. Their units get to like 90 degrees during the day (so much for temp controlled).We would NEVER store with them again. It was a terrible experience because of their site manager. There facility is nice for a storage place, but not nice enough to be harassed and accused of BS all the time. BEWARE.
Name: K**** J*** S***
Date: 2020-06-09 21:06:26
Rating: 5
Comment: Dianna was so Personable and Caring!! Best Customer Service ever!!!! Thanks so much!!!!
Name: J*** D*****
Date: 2020-06-04 18:23:10
Rating: 5
Comment: Shopping first time renter went into this place they have excellent service and great prices, very clean . When I’m ready to rent I will very likely be coming back to this place
Name: J**** D******
Date: 2020-03-08 08:36:55
Rating: 5
Comment: Great place! Wide alleys for trailers and good deals on 10x20
Name: D*** J****
Date: 2019-10-14 20:28:02
Rating: 5
Comment: Everyone in the office to the surrounding buildings inside everything is great clean and no worries very nice storage place two younger gentleman inside very friendly and very helpful
Name: M******* E*******
Date: 2019-09-03 19:46:55
Rating: 5
Comment: I had a storage here until I moved into a bigger home. I had a great experience here, friendly staff!
Name: C M
Date: 2019-08-13 00:26:37
Rating: 4
Comment: Well...... Just recently started renting a unit to clear out some space at home. Bottom line is thorough about the details of the rental...... friendly.... reasonable prices.... very secure facility. But hey some of the perks I didnt mention..... jar of candy in the lobby.... classic rock pumped through the whole facility...... super clean place. And though while signing all the paperwork she will discuss it with you......... a very nice referral discount. So make sure to mention me when you call.
Name: E**** A****
Date: 2019-07-21 23:38:17
Rating: 1
Comment: 5 years after taking my stuff and closing out my account Im being accused of leaving the unit locked. Why am I being gone after FIVE YEARS LATER? You would think that after a few months of delinquency I would be contacted, but nope. No letters, no phone calls, just a bill thats apparently already been sent to collections demanding that I pay HUNDREDS of dollars. I rented here for LESS than a month back in 2015 while I was waiting to move into my new place and when I left I took the lock that I bought from the facility along with the rest of my things and moved on with my life thinking that was that. Now all of a sudden all these years later Im dealing with this S storm. So rent at your own risk and KEEP YOUR PAPERWORK so if they come after you 5 years from now youll be able to prove that theyre crooks.
Name: J*** A******
Date: 2019-06-26 04:23:59
Rating: 1
Comment: The lady that works there during the day is SO RUDE!!!! We called to use moving truck in the morning. We got there about a hour later and she started our time from when we called in to reserve truck. And her response was it wasnt her fault that we took so long to get there. VERY UNPROFESSIONAL. Will never go back here again.
Name: R**** V***
Date: 2019-04-25 06:52:51
Rating: 5
Comment: I was looking to rent storage for the very first time so I had bunch of questions. Diane was very helpful in answering all my questions regarding climate control storage unit. Staff was wonderful in showing me the different size of units. Facility is very clean. I liked the shutter type doors. They even have one complementary truck for moving depending on the availability.
Name: G**** M******
Date: 2019-03-31 16:54:16
Rating: 5
Comment: Loved North Main Storage. The staff was always friendly and accommodating and the climate=controlled units cant be beat!
Name: S***** G*******
Date: 2019-03-30 18:52:55
Rating: 5
Comment: I have been a customer for over 3 years and Diane (employee) is very personable, friendly, honest, professional and overall the greatest asset to this company. I wouldnt hesitate to refer anyone whose looking for a storage facility to store their belongings here.
Name: J**** E*****
Date: 2018-09-19 04:32:39
Rating: 1
Comment: RENTERS BEWARE, DO NOT RENT HERE!!! Rude staff members, prices always rising, and they close their doors 30 minutes before closing. The doors to get into the indoor units are supposed to be open until 7pm. They close early all the time. I show up at 6:25pm - 6:30pm and the doors are locked. I even call them to let them know I’m on my way, please don’t lock up early and they don’t care. I pay $300 a month for my unit and I can’t access my property because they close early. When I signed a contract to rent here the hours clearly state that they’re open until 7pm. I drive here from a different city and have to turn around with carloads of stuff all the time. The staff “Diana and Jennifer“ are incredibly USELESS and RUDE. One time I pulled up and Diana looked at me and said “not you again”. And this is because I expressed to them that they are contractually obliged to keep their doors open during the agreed hours. I’ve tried to contact the owners several times and I get a call back from a staff member. I DO NOT recommend this storage to anyone. I don’t ever leave reviews, but I can’t consciously not warn people about their unethical behavior.
Name: c****** w****
Date: 2018-09-05 18:22:33
Rating: 5
Comment: Great staff and great prices.
Name: J* E*******
Date: 2018-07-26 20:44:41
Rating: 5
Comment: Clean, secure, always great customer service!
Name: f*** t***
Date: 2018-06-09 17:49:00
Rating: 1
Comment: Office people are very rude and not helpful at all, boxes are expensive. I would not bring my money here
Name: m*** w****
Date: 2018-06-08 22:03:54
Rating: 5
Comment: Kind and very helpful
Name: M*** F
Date: 2018-02-26 22:27:00
Rating: 4
Comment: Clean, secure, and easily accessible. I surrounded my storage with sticky traps and sprayed monthly, as a precaution. Never was there any evidence of bugs or rodents.
Name: S*** O*******
Date: 2018-02-26 22:10:21
Rating: 5
Comment: The storage facilities are in great condition, excellent security system, and everyone there is great. I would recommend them to anyone looking for a good place to store their belongings.
Name: V****** V******
Date: 2018-01-05 17:00:49
Rating: 4
Comment: Clean facility. Staff was friendly and helpful with the exception of the manager, who was abrasive and rude.
Name: A***** S*****
Date: 2017-12-31 01:26:26
Rating: 1
Comment: Staff is rude and unhelpful, don’t ask for Jennifer the manager because she’s useless!
Name: G******** V*********
Date: 2017-12-07 17:03:51
Rating: 5
Comment: Clean, Very friendly Staff and has a clean bathroom for the kids to use while Im busy there.
Name: m***** r******
Date: 2017-07-24 18:39:10
Rating: 5
Comment: To Who It May Concern my experience with North Main storage was exceptional in particular with the manager Diane her customer service and professionalism attention to details courteous and respectful to my storage needs helped making my move effortlessly I would like to thank North Main storage for having her and staff as employees great choiceThank you Diane
Name: J**** F**
Date: 2017-07-08 11:02:42
Rating: 4
Comment: Clean and well run
Name: J***** G*****
Date: 2017-05-10 04:28:50
Rating: 5
Comment: Shawn was really helpful. He knew exactly what size storage I needed.
Name: M****** S****
Date: 2017-04-10 17:45:01
Rating: 5
Comment: Easy time I had moving from Oregon
Name: J****
Date: 2017-03-26 00:57:56
Rating: 5
Comment: Location is super secured and well-maintained. The staff is very professional and friendly as well.Diana, Shawn, and Alex are all helpful employees who know their stuff!
Name: c**** h*****
Date: 2017-03-25 17:18:09
Rating: 5
Comment: Excellent, both the manager and the people in the office. great people
Name: S***** S*********
Date: 2017-03-23 23:46:16
Rating: 1
Comment: There website prices are not accurate.
Name: C***** H*****
Date: 2017-03-23 18:20:05
Rating: 5
Comment: Awesome customer service friendly and very helpful. It was a great storage rental ezperience would come back again and suggest them to everyone.
Name: G**** H** (**************
Date: 2017-03-02 19:54:30
Rating: 5
Comment: My experience with North Main Storage in Manteca is always pleasant - good customer service, great rates, excellent facility overall. easy location and no-hassle with the contract. as with any rental agreement any where, Id suggest opting for insurance in case of unforesable events such as water damage etc.
Name: J***** B*******
Date: 2016-12-26 03:42:55
Rating: 2
Comment: Just left this storage! The manager Diana, is very rude, and unpleasant. The other workers are great and helpful, but I couldnt deal with her!
Name: K******* A*******
Date: 2016-10-01 01:01:52
Rating: 1
Comment: Dont use this storage.. . When moving out my parents and I rented three units. My storage unit was broken into second month I had it. I closed it promptly after but did not pay for the insurance. Three months after that my parents units were also broken into and they lost several valuable items. Now returning to the last unit to clear what we could and make sure there are no more important items in it we found mouse droppings all over the unit. Sadly a few of the employees are nice but it isnt worth the recurring head aches.
Name: M****** H*****
Date: 2016-08-31 19:16:57
Rating: 1
Comment: Diana is the most rude customer service person I have ever experienced... Promised a discount over the phone then backed out when in person... Promised their box truck with proof of liability then was extremely rude and said she needed to speak to be insurance agent personally... Nana needs to get with the ages and realize its done online now... Extremely rude, terrible service, very unprofessional... Willing to literally pay more at another storage place to not have to deal with her
Name: R*** G*******
Date: 2016-08-02 00:30:01
Rating: 1
Comment: *****DO NOT STORE YOUR STUFF HERE*****Our stuff got stolen and they could care less. Management hasnt contacted us in anyway! If I owned a business like this I would at-least call the customer! I wouldnt be surprised if it was an inside job. YOU HAVE BEEN WARNED DO NOT STORE YOUR STUFF HERE!!!!
Name: M*******
Date: 2015-12-04 21:33:02
Rating: 1
Comment: This place is the worst the employee Diana Duran is the worst her atitud is terrible
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Name: L*** R M***
Date: 2024-07-06 02:03:17
Rating: 5
Comment: Excellent customer service and the beststorage experience that I ever had! I will definitely recommend North Main Storage to my friends and family!