Wheelchair-accessible entrance
Yes
O. H. Pye, III Funeral Home in Detroit
Categories
Location on the map
Detroit, Wayne County, Michigan, US
Accessibility
Amenities
Gender-neutral toilets
Yes
Phone: +1 313-838-9770
Site: http://www.pyefuneralhome.com/
Site: http://www.pyefuneralhome.com/
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Comments (70)
Horrible experience and we paid an enormous out of pocket expense for this funeral. First the mortician did a poor job on my mothers body and she looked nothing like herself. After a few do overs, she was presentable for the funeral. She was buried the first week of April 2020 and we still have not been able to get her death certificate and we are going into September. The morgue says the funeral director never certified her death. After speaking with Pye staff several times weeks ago, they assured me we would have the death certificate in a week but nothing yet. I have left several calls for management and they have not returned my calls. Additionally, no one has ever apologized for this inconvenience. I would never use or refer their services to anyone.
My experience at pye funeral home was not very good.. I must say they did a wonderful job on my father he look very good. But on the business end it was terrible. First they give me a window of 4 to 5 days for his insurance money to come through. On the fourth day they’re asking me to pay for my father‘s funeral out of my pocket. The cemetery was more forgiving and willing to work with me. They even called the insurance company the day of my father‘s funeral to make sure that the money was there and it was. But the funeral home refuse to call the insurance company to check for the money. When I paid out of my pocket on Saturday, January 22 they said that the business with Mr. James Kennard was done..SHAME ON YOU!!!..I think you could have been more considerate...the money was there..would it have killed you to check one more time on Monday January 25th..it’s all about the money!!!!
I looking at the reviews and im baffled. There were other options . There are other funeral homes in the city. My experience with Pye was wonderful. I told them my expectations and I dont do excuses. You are spending your money. Thank you for everything. FYI-I live in GA.
Didnt post my mothers schedule of events until 2 days after her funeral and the associate I contacted about this didnt apologize for this major oversight. She simply said it was up now and that I should contact family and friends to encourage them to leave thoughts and memories.Constantly bothered us for more insurance money despite the funeral had been prepaid... No more money given and we were treated with little respect.I dont recommend Pye for your funeral needs.
The employees of O.H.Pye Funeral Home were very courtesy, friendly, respectful, patience and understanding during our time of bereavement. They were accommodating and made my experience less painful. The staff work with me to provide the best home going for my love one with my budget. I would recommend this funeral to family and friends.
To whom it may concern..On Wednesday August the 25th the going home of Annie Scott (Hadassah), was the worst experience ever, we were on time and was rushed out quickly. We did not get a chance to complete the program on the obituary, nor was able to read it. We were limited to 3 people for remarks of deceased, barely got that opportunity.We did not get a chance to sing or anything of that nature. They just took the family money, with no sympathy for the family or the deceased.. This is the worst experience ever..
Things went from horrible, to terrible, to just ridiculous and unacceptable. Our funeral coordinator, Erica, did a horrible job communicating with my sister and I. She fell off the earth after payment was made. My mother’s name was spelled wrong on their website and after communicating the error several times to Erica, it was never fixed. Her makeup was not done very well initially, but was fixed at the viewing. We specifically asked if paul bearers were needed for the service, in which Erica answered no, but at the end of the funeral service the director called for paul bearers, luckily we had enough men present to volunteer. Death certificates took 6 weeks to arrive and when they did, her middle name and maiden name was spelled wrong!!! Now we have to wait for a correction to be submitted and corrected copies to arrive which they are estimating could take 10 days. On top of everything gone wrong, they take no responsibility and blame the family for their screw ups, when I have email correspondence of everything on our end being communicated correctly. I will never recommend this place and will go the extra mile to provide warning to anyone who is considering them to take care of their deceased loved ones.
From the time my family entered this funeral home to make arrangements for my mom to the very end every employee we came in contact with was very professional. Thomas S did a phenomenal job on my mom. She was absolutely beautiful. Thanks again O.H. Pye for making this process a professional one it truly made a difference.
This was the first time I ever had to plan a funeral. Me and my brother both are very happy with O H Pye Funeral Home. They did an excellent job with my mother who was only 56 years old. Rita Jordan was a pleasure to work with and they were very accommodating with everything we asked for. 10 stars to Pye Funeral Home
O.H Pye, III Funeral Home did an outstanding job servicing my cousin/big brother recently. From the planning to the burial, they were professional and compassionate. My cousin was involved in a serious accident and the family was prepared to have a close casket funeral. However, the funeral director told us to give them a chance and a picture of my cousin, which we did. When I say Pye recreated his look, they did THAT!!! If you need a funeral home in the Detroit area to take care of your love one, this is the place. I highly recommend O.H Pye, III Funeral Home.
Pye would of received five stars if they had done everything that I asked and expected. I wanted everything to be white and gold because those were my mothers favorite colors. The carnations they showed me in the book were red but they assured me that they could do white carnations. I was fine with that but I was shocked to arrive at her funeral on October 19, 2019, with bright RED carnations on her casket. The young woman who helped us make the arrangements (Erica Fossett) on October 13, 2019, informed us that the online obituary would show up on their site two days from the day we made the arrangements however that was not the case. The obituary didnt show up until after they received their money, that Friday on October 18, 2019 which was also the viewing day. So the two day thing wasnt a true statement. Overall, they did a good job in terms of how she looked. But when I went to touch her hand, her arm dropped down. Not sure why that happened however I never experienced anything like that.
We recently used O. H. Pye, III Funeral Home in April of 2019. I was very pleased with the level of professional and the overall performance by O. H. Pye IIII. He and his wife were A1 and I would recommend their service before anyone else. My mother looked very polished and the undertaker did a good job on her remains. Thank you for a really good finale.Rev. Joseph O. Jackson ~
Our family is very upset and dissatisfied with O.H. Pye. First, they prompted my father-in-law to get and pay for an unneeded embalming for my mother-in-law when we were clear that my mother-in-law was to be cremated without delay, in accordance with her clear expressed wishes. Second and most seriously, it has now been over three weeks since my mother-in-laws body was transferred to O.H. Pye, payment was rendered and documents were signed, and they have still not completed the death certificate or the cremation of my mother-in-law! It is unclear how much of the delay is incompetence, versus a lack of diligence or a lack of caring. Our services were simple and on the low end of the price list, so perhaps my poor mother-in-law is simply a low-low priority. I would advise anyone with funeral services needs to steer away from this outfit.
They took very good care of my granny and our family! They were very organized, professional and also very compassionate! This includes everyone from the owner all the way to the janitorial staff! They were amazing at this delicate time an I truly appreciated it! God bless them!
Pye has taken care of my closest family members. I was treated like family. With dignity, respect and patience. I would not trust my loved ones final arrangements with any one else. I am grateful that they are in our community.
Avoid this funeral home at all costs. I have paid all the costs for daughter funeral and they still have not gotten me her ashes. Its been over a month and they said they would call when the ashes come in . When I have called and inquired they lady has been rude and short tempered.They are so inconsiderate, I need closure and all they do is cause me further pain. So sad they would treat a grieving parent like this.
The Rudest staff Ive encountered dealing with consumers. Anthony and Kenny was rude and insensitive to a mourning family...I was hung-up on then put on hold for15 minutes, every question I asked nobody knew the answer to it. Ive never been treated so bad. Pye wasnt my first choice and I wish I could move my love one to Peace Chapel. Thanks Pye Funeral Home for making this difficult time most memorable.....Very Disappointed...
I’m truly disappointed about the streaming live funeral for Thelma Woods, it cut off at 30 minutes 44 seconds. I tried refreshing several times and even tried watching on my phone. Sadly to say it didn’t work. I called the funeral home and was told that there was nothing they could do. She was a beautiful, gentle soul who should have been honored better than she was.
I spoke with a young lady on the phone, her name was Damiya (I think that’s how to spell it) she was very helpful She made this process much easier for my family and I Job well done!
SMH.... I very disappointed with the services provided.... My family has used O.H Pye III Funeral Home many times but this time not such a good experience! The staff dropped the ball in a couple areas.... and the makeup team needs to be FIRED!!! He had My Mother looking like a 2$ hooker... and Totally Unrecognizable, until I had to persistently Insist that it be changed.... wanted to make some changes but nobody knew anything, nobody knew how to assist or accommodate me.... I dont think Ill ever use there services again!
They did a tremendous job in assisting my children in the burial of their dad Rodney Gooden Sr. They were very patient with them and myself. My oldest daughter Nina had the pleasure of working for the father at the O L Home for the Aged years ago so I can see the up bringing. Keep up the good work.
I attended my cousins funeral today and made the mistake of going to the restroom when I had encountered the most disrespectful staff ever! While I was in the bathroom I heard the staff members at the welcome desk call me names and continously ridicule me in a extremely loud manner and all this is going on while Im at a funeral!! I was extremely uncomfortable as my family members were walking by and most likely hearing the staff members loudly ridicule me and call me names. I immediately informed the funeral director of the staffs rude, disrespectful, unprofessional behavior at the end of the funeral and informed him that their staffs behavior is a respresentation of their business.My cousins funeral was a beautiful sendoff but the staff made it terribly uncomfortable!
Pye Funeral Home help me with my dad and did an excellent job explaining the cost and services. Although this was a pre planned funeral 5 years prior to his death on July 11, 2014; Mr. Hodge had all the documents and funeral arragments that we made 5 years ago.One item is a plus is the car service they provided to furneral home and taken home after the services.Keep up the good work Stan Neal
They did a great job on making my Grandma look just like herself. Great service and hospitality. They have done a great job once again. They helped me 5 years ago with my son and they did good work then and still doing it now. Thx O. H. Pye
Very unprofessional and very disappointing. Lamar Matthews doesnt know what he is doing. Me and my sisters met with him to plan service for our father. He gave us wrong information and doesnt return phone calls. This added to the stress of a already sad occasion. OH Pye is interested in the quantity and not quality. I would not refer them to anyone.
Pye was very professional you were treated like family. there was no high-pressure sales tactic no matter what price range you were in they managed to send you off like the family spent millions, very tastefulO. H. Pye was on point with the flower person, the printer for obituariesAnd their follow up. CLASS, CLASS, CLASS all the way
I would give zero stars if possible, Very unprofessional... the female directors has the worst angry attitude I’ve ever encountered. She’s just nasty and combative. Her attitude was so bad that I had to walk away from her before it escalated. She was also armed with a gun, which by the way she didn’t conceal properly and had on her during the service at a church! Unbelievable!!!
Why are you charging $500.00 for a viewing to be after 4pm. Working people would like to support the families , especially since numbers at funeral services is limited. Shame on you!!!!
The amount of care we received from them for our family and the care of my sister-in-law was amazing. They walked me through every step of the way and made it seamless for our family. Thank you so much
TOLD 2 HRS B4 VIEWING I BROUGHT WRONG INS POLICY HUSBAND BEEN THERE 10 DAYS NO ONE CALLED ME WOULD NOT HAVE SERVICE UNLESS PAID IN FULL $10,300 SERVICE INTERRUPTED TO START ANOTHER SERVICE AWARDED $1500 GRANT THEY WONT RETURN TOOK 60 DAYS FOR DEATH CERTIFICATE. THEY WONT RESPOND TO BBB, LARA OR STATE FILED MILLION DOLLAR LAWSUIT
They were EXTREMELY DISRESPECTFUL! My grandmother didn’t get the burial she deserved and was promised. If I had to option to move my family that has been buried here I most definitely would. I’m very disappointed I’m this service.
My brother, Michael G. McGee was 64 years old. Pye made him look like he was in his 20s. Exceptional Work during COVID-19. RIP my brother
The staff was very professional, BUT the mortician that did my aunt did a horrible job, at the time of my aunts passing she was COMPLETELY EMACIATED, my cousin told him that she would be fine with a closed casket but he told her that he would be able to restore her to her former self before her illness just give him time which we did, he had seven days to work on her.......... Upon walking into the viewing room to see her there were multiple things I noticed wrong as a mortician in training who is being trained by some of the TOP morticians in Atlanta, 1 Her face was very dry, 2, He did not stuff her clothes to give the appearance of them hanging not sinking and to make it look like she had weight on her, her clothes looked like they were on a wire hanger, 3, I told him politely the things that he could fix to make her look better and he told us that everything would be fixed for her service that Tuesday morning, 4, The next morning I arrived to the church early to do my Inspection of her ,NOTHING he agreed to fix was fixed, in fact she was actually worse the tissue builder in her face actually wore off and her face was sunken in as it was when she initially died and her face was still dry and her clothes were almost completely sunken in on her body..............
During The Time Of Our Bereavement (Regarding Mr Walter Carey Jr) My Grandfather, O.H. Pye Funeral Home I Must Say Explained Detail For Detail To Our Family From Beginning To End On Our Expectation An How The Care Of Our Loved One Would Be, There Were No Misunderstanding And They Were Patient With My Family, (Prep Team And Mr Big Bruce The Basement Crew) Made My Grandfather Look As If He Was Sleep And Just Like The Pictures We Provided, My Family Was Most Satisfied, Pye Funeral Home Was My Grandfathers Living Wish And Also This Is A Scott Memorial Church Funeral Home As We All Are Member, Job Well Done.
Pye funeral home gave the best care not only to my mother whom I lost but to me even when the insurance that we thought my mother had did not cover her funeral was patent with me and we got my mother tooken care of they were more than a funeral home they were family all dealing with our time of need in fact Im making an appointment to pre paid my service I know that I will be in the very best hands
O.H.Pye,lll Funeral Home Very professional very caring and loving funeral home, I personally thank Mr.Kevin and Mrs Kellee Miller-Hall Showed our family love Caring they were very professional in their Interaction with my family, In 2015 my Father pass Harold Pollard sr and they are the same wonderful and caring Funeral Home,that also Provided wonderful care for my Mother Sallie Pollard who passed July 31,2019 Thank you Pye Funeral Home and staff.
They definitely took off a lot of stress I was feeling. They basically took care of everything we needed. Great staff , professional and understanding.
I love all of the Pye s I was the Medical Assistant that took care of all the Pyes at the dr Office and my family has dealt with them they has done an awesome job i would recommend them over anyone in michigan THEY ARE THE BEST!!!!!
I truly appreciate your kindness and service! My mom was beautiful and the entire process from start to finish was great! Thank you much!
O.H.Pye,III did wonderful job taking care of Moms service.They handled my Fathers service a few years ago and did a great job!!!
I was given a time slot and the tide staff end my time early and was very rude and combative. I had the worse experience putting my dad to rest!
O.H PYE made planning my brother funeral so much easier This is a great place. Great staff .
You did a wonderful job on my cousins funeral, she looked beautiful. The Ingram family.
I love this funeral home they did a outstanding job with my father AND I LOVEEEEE KELLY
I will NEVER use PYE again. Terrible experience and unprofessional.
This location is a funeral home. The staff was very helpful.
I Love This Family,They are kind and friendlyThey make your Love oneLook good,With grace & dignity,
Stevens son looked amazing they did a great job. REST IN POWER STEVE JR.😩
This is a very generous funeral hom! Im glad they are in our community!
Very caring and attentive staff. Thank you for making a difficult time easier for my family.
Thanks So much I would recommend you guys to Anyone The Best service 5 Star Thank you All.
Attended family services, clean n safe
OXI FRESH CARPET CLEANING just want to say thanks.
Very professionalEverytime i visited
Very clean and professional
Very professional and courtesy service
Their communication sucks!!!
This is a funeral home O.H. Pye
Highly. Recommended.
Excellent place
Total reviews rating 4
70 Reviews for O. H. Pye, III Funeral Home 2023:
Review №1
2022-04-27O.H. Pye has handled over 5 of my loved ones over the last 12 years. They have always been very upfront, honest and compassionate. They have always done a great job making my loved ones look good and have always been on-time as well as attentive, especially during proofing. As much as I hate to interact with them I wouldn’t take my family anywhere else in the city.
Review №2
2022-03-03OH Pye has THE WORST customer service!! Since my brothers services on Jan 5, 2022, I have had to hound them about the status of my brothers cremation remains, his death certificate and insurance payout. I finally was able to retrieve the death cert and remains. However, I had to pay for the services upfront because we didnt, initially, have his insurance policy. Presently, it is in a state of limbo. I have to continually call and leave messages. They dont even have the courtesy to return a call. It seems once they have your money, it us onto the next!
Review №3
2022-07-17Not a Happy time. Visiting a loved one who has passed. Staff helpful. Great service in the chapel.
Review №4
2022-06-01I went to a funeral service on June 1,2022 with my In-Laws. This was the worst service I have ever been too!!The staff is inconsiderate and rude!!! Please dont send your loved ones there, they are unprofessional.
Review №5
2022-01-04O.H. Pye III is the most compassionate place to allow to care and prepare your loved one for their final rest.It all starts when they answer the phone. You just get this feeling that youre in the right place. They treat your loved one with dignity when they come to transport them to the funeral home. You are not rushed when you go to make the arrangements. They understand grief and have the utmost patience with you every time that you visit the facility or they have to be in face-to-face or phone contact with you. Your concierge is kind and compassionate.On the day of your service the funeral director and his assistants are kind, patient, compassionate and understanding. They totally know how to treat the family and everyone around them. We were very well taken care of and we are very happy to have used OH Pye III.If you had even a tiny concern, you could have voiced it. I was assisted and guided in every way possible. The service given made my moms home-going a really peaceful process. Even the funeral guests were amazed at the empathy of the funeral director and his assistant. OH Pye III takes the stress of planning arrangements from beginning to end. I wanted to express my sincere gratitude to each and everyone who assisted in the process.I didnt get everyones name but thank you all for being so gracious and kind. Namaste.Ms. Demyia WilliamsMr. L. GarrettMs. JasmineMr. Albert WeirMr. Devonté SherardMr. & Mrs. Pye
Review №6
2022-02-04The absolute BEST in the business from start to finish!!!!! They did my mothers service in March 2014 and my father in January 2022. I had no worries and no regrets!! The entire team was very professional and accommodating to all the needs and requests of my family!!
Review №7
2021-10-22When I called Pye Funeral Home my call was promptly returned. They had the best price and terms for the service that I and my family were looking for. The funeral director was friendly, welcoming, thorough and helpful at every stage of the process. From providing a letter we needed for our insurance claim, directing us as to where we may get supplemental financial support to helping us determine the number of death certificates, we got everything we asked for.The front desk receptionist, as well as entire staff were very good in their respective roles. I would recommend Ozie Pye III funeral home for anyone who is seeking a place to take care of their loved one. In such a time of stress, you need a place that will guide you expertly on every step of the way.
Review №8
2021-09-08They made my family feeled cared for, and heard, during an extremely difficult and emotional process. Our father made his wishes known which included OH Pye specifically handling his arrangements. The staff answered all our questions and provided guidance that felt gentle and rooted in our best interests. We cant express our gratitude enough. Thank you again.
Review №9
2021-08-04Pray that your loved ones do you use this funeral home should you pass away. They are over-priced -- very expensive -- and they want all of the money up front before visitation begins. They charge a small fortune to send the necessary information to the countys Vital Records Departments; however, they do not do so until they are called multiple times to inquire about what caused the holdup. Everyone who answers the phone is very polite; however, no one can ever answer questions without speaking with either Mr. or Mrs. Pye -- who are NEVER there. Forget about getting return calls. Our office jumped through hoops to pay for the funeral expenses within the timeframe of the funeral homes policy, and again, no one could confirm that the wired funds had been received until they spoke with Mr. or Mrs. Pye. I would never use this funeral home nor would I ever recommend it to anyone.
Review №10
2019-11-26My siblings and I lost our dear sweet beautiful Mother November 11,2019. It was our Mother who in trusted O.H. Pye Funeral Home with her final arrangements. We honored her every wish as did they. She was laid out so beautifully and we know that she was treated with the dignity and respect that she deserved. The staff was amazing! And so professional on every level. I want to thank all of you from our hearts for the wonderful caring job that you did for our Mother and our family. God bless.