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Phone: +1 248-852-5483
Site: https://www.oaksathampton.com/
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Total reviews rating 2.9

125 Reviews for Oaks at Hampton 2023:

Review №1

2022-01-27

Love my apartment here! Maintenance is done timely. Allan is kind and courteous in fulfilling any maintenance request. He actually talks to you instead being quiet and leaving you in the dark. He made sure all my concerns/ questions were address before leaving that day. The whole maintenance team worked together Craig, Phil, and Allan to get things repaired and cleaned in an efficient manner when the pipes in my apartment got clogged and water was on floor. It wasn’t a pretty sight.

Review №2

2022-02-23

The reviews here on Google make it sound like if Alan ever left you have no reason to come and stay here. I would like to correct that impression. We moved here about two years ago after a fire in a nearby apartment from lightning. Since we moved here it’s been nothing but pleasant. I lived in my old apartment for 12 years so I know something about apartment living. If you can’t put up with noise from other people around you don’t live in an apartment, the office staff is not responsible for noise in your apartment from Neighbors, it comes with the territory. The maintenance crew here does get to you right away, if you feel like they don’t a simple call to the office will push this along. Antoinette helped us gain our apartment two years ago and Maria in the office is wonderful. The area is nice, the neighbors are usually nice, the scenery is pleasant. I leave for work at 7 AM and when there’s ice and snow they have already been out and plowed and salted. They are not chintzy with the salt. They have even gone as far as putting a bucket on my porch when I requested it. When there was something wrong with my washing machine they just came and replaced it. The only thing I would say is the floors are very delicate and you will have to get some kind of foot protector for the legs of all your furniture. Knowing that in advance helps. That’s my reason for the 4 star instead of 5. My consumer and DTE bills are accurate for my lifestyle so I cannot agree with reviews complaining about that. Overall we have been very happy here and are currently moving my mother into an apartment here as well. People nowadays are angry at life in general. Don’t let those bad reviews ruin your chance to live in a great complex.

Review №3

2022-02-03

Beware of lease termination charges:They do not add to your initial lease contract during move-in. When you give a move-out notice you will sent the contract with all clauses. They add rental income, administrative charges on top.Pros:Rest of all things are fine with apartment. Only they need to fix their electrical systems and window leakages in winter, so electricity bills go down (you pay $300 approx. in winter). Maintenance people are quick and clean.

Review №4

2022-04-13

Allan came to replace our boiler and was professional, timely, and fast. He did not leave a mess and finished our new installation in under 40 minutes. He was also very polite and respectful. This was the best service I’ve had with the maintenance team.

Review №5

2022-06-30

The maintenance guy, Allan, did a great job replacing our fridge. He was quick and very helpful. Took care not to ruin any of our rugs and furniture.

Review №6

2022-05-14

Way too expensive, quoted me at one price and changed last minute because of an error on thier part. Super intense rules about what you can have on you balcony. Heavy on hidden fees, and quite old. Is a nice, safe, and calm neighborhood though, but this complex has management that will ding you and scam you at every single possible opportunity. Would beg you to avoid at all costs. The only positive reviews on here are for Allen the maintenance guy... literally carrying this 1 star complex with a solid 3 star rating, mad props to Allen.

Review №7

2022-05-31

Had the AC go out and within 15-20 minutes of reporting it, Allan got here to assess and fix the AC. Quick, professional and very attentive, thanks again Allan for the quick response time and for saving us from the heat! Awesome job!

Review №8

2022-05-13

Maintenance guy Allen was extremely helpful and professional when he came to fix our sink. and then put in extra effort to help with a couple other minor fixes around the apartment.

Review №9

2022-01-14

Allan with the Maintenance Department is just the best! He is always very punctual and polite. It can be uncomfortable having someone in your home that you don’t know, but Allan is so personable and friendly that it’s like talking to an old friend. There hasn’t been anything that he can’t fix!

Review №10

2021-11-22

The maintenance at oaks at Hamptons has been amazing. I’ve put in a maintenance request for a light bulb and had it fixed the same day! Also when we moved in we discovered our washer didn’t work. The next day they replaced the motor in it and we were good to go. On the other hands what ever company is utilized for the new renovations we had for our unit hasn’t been as smooth but not terrible. Pretty much every new appliance or renovations we’ve had problems with or you can just tell it’s just sloppy work. Now that we’ve had all are issue taken care off from the usual maintenance guys were smooth sailing now! So far I’ve dealt with Alan and another person but I didn’t catch his name, But they were both awesome!