Office Depot in Trenton
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Trenton, Wayne County, Michigan, US
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Site: https://www.officedepot.com/stor...
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:9AM–7PM
- Sunday:10AM–6PM
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I went in the store to look at a new lap top for my online schooling because I am about due for a new one..I wasnt sure what would be best for me and didnt even know where to start looking. I was very thankful for Zac, the associate that was working at the time that had asked if I needed any assistance and of course I did because I had no idea what I needed. He was very knowledgeable about the different options and what would be best for me in particular. This store needs more employees like him, he was so kind and helpful, he didnt mind helping me one bit even when I did not make a purchase. I truly appreciated it more than he will ever know! When I am ready to buy my new lap top I will definitely be going back there to see him!
Superb and excellent service by Michael who took great care of me in the print & ship section. He is very attentive, kind and even though he was alone and very busy with several customers he didnt lose his calm and cool and was very friendly and helpful. I noticed that Michael enjoys going above and beyond for the customers, thank you for gue great service!
Just wanted to say that the customer service at this location is amazing! I picked up a monitor that had been damaged out of the box and when I called I was informed that they were all out. The manager Mandy was kind enough to call another location and have them hold their very last one for me until I could pick it up the next day. I wish consumers were lucky enough to get this treatment everyday.
I went for some cheap legal pads and I almost left because they couldnt find them and an employee yelled to me and said he could help me. He was awesome. Price matched them online and getting them shipped to my home for free. Wish I knew his name because he really helped me out.
Office Depot is the best office supply store that I have had the pleasure of doing business with. I have tried many others and none were as quick with delivery. Also their website is so simple to navigate, I think OD should have the commercials with the big red EASY button. Customer service with this company is a breeze. I have had issues here and there, but all were fixed promptly and with little hassle on my end. I have been ordering all of my office supplies from this company for the last 3-4 years, and have also purchased many excellent computers and printers from Office Depot and all at great prices (Wait for the Sales!!). Choose Office Depot and you wont be disappointed. Baring this company going out of business (which I assume could happen only in the case of a Zombie Apocalypse) I will never order from another office supply store again. Thank You Office Depot! - Assistant Secretary for a Refractory Fitting and Maintenance Company downriver.
ABSOLUTELY HORRIBLE. Very Unprofessional and understaffed. I was kind enough, to let them know since my project was jammed in the printer that I would come back at 8:00 a.m. to pick it up and even VERIFIED with the lady I was working with that it will be done AT 8:30 a.m. because I NEEDED it for TODAY, and she said YES. NOT ONLY THAT, when I called the gentlemen, Grant, he was talking to other customers as well as myself at the same time and continued to give me an attitude and to tell me that he said it would be done by 9:00 pm tonight. Being an assistant manager, he is very rude and absolutely very unprofessional.
Total reviews rating 4.6
74 Reviews for Office Depot 2023:
Review №1
2022-06-13The staff were very helpful and friendly 😃 guiding me to the item I was looking for. They have an enormous parking area and are definitely handicap accessible for those who need to avail themselves of this option. Its a good place for businesses and the public when looking for the answer to your office supply needs. And masks are optional at this time.Rick Zorn
Review №2
2022-03-15Every time I go to the Woodhaven, Office Depot I always get great customer service, but one individual stands out and his name is Grant. Today, I had an issue at home not being able to print out my receipts from last year, so I can use them for write offs for my taxes. Grant was so patient and figured out the problem. He couldnt fix the problem on his end, but he did tell me what was going on so I can get it looked into. What he did in the mean time was have me forward the emails and he scanned them back to me, so I would be able to see them and print them out.I appreciate that type of service.Thanks so much again Grant!
Review №3
2022-07-25Many thanks to Jenn D, Services Advisor at the Woodhaven store. My husband needed some exacting work done on his material and she did it perfectly and professionally. He’ll be asking for her when he gets other work done.
Review №4
2022-07-06I am at your Woodhaven-MI location at least once or twice a week with an array of print project needs. Your management, print shop techs, and sales staff all treat me wonderful while often going out of their way to see that I am happy. Thank you.
Review №5
2022-03-08Great supply of materials for any need. The staff very helpful and knowledgeable...helped me tremendously at the Print corner as Im not a very techy person...took much stress off being able to complete my task. They were very friendly and professional...a nice positive experience!
Review №6
2022-07-09The store manager went above and beyond to help me and explained my printer to me and how to keep it working well. Very professional and courteous. I will go out of my way to go to the Woodhaven store.
Review №7
2022-07-22Great customer service Grant was the sales person great customer service., Actually the whole store every employee had great customer service.
Review №8
2022-03-12Great, kind, helpful, professional, and efficient staff. Regarding cost effectiveness: I use the Copy, Print, and Ship resources (very) often and rarely spend more than $5 at a time. The services are a real bargain.
Review №9
2022-05-16I had a really good experience at Office Depot the people are very nice there especially Mike in CUSTOMER SERVICE is very nice to me
Review №10
2022-06-29Knowledgeable, courteous staff! Completed my copy work in a timely manner! Thanks Office Depot!