OReilly Auto Parts in Holly
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Holly, Oakland County, Michigan, US
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Site: https://locations.oreillyauto.co...
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:8:30AM–8PM
OReilly Auto Parts in other cities:
Two women workers neither one was wearing a mask. I asked if they should be wearing a mask and one of them said they want us to but we dont want to... and then only one put a mask on and immediately took it off when I left the store. Additionally another customer walked in without a mask and neither employee said anything. I will never go back to this place..
Went here the first week they were open. They refused to turn a rotor because they didnt want to damage their new machine. They said it couldnt be done.My dad is a mechanic for GM and already took the proper measurements so I know it was possible. He ended up turning it at work and voila... Worked just fine. Unfortunately this resulted in me not trusting the employees here so my business goes to Auto Zone.
Excellent Customer Service!!! Knowledgeable Staff!!I have been a faithful customer of OReillys for over 6 years, I just transferred all my business and all my friends business from the Fenton Store to the Holly Store. The Holly store is great and I will do all my business here from now on!!***Public Service Announcement***Avoid the Fenton Store at all costs!!! New management is terrible!!!
Total reviews rating 4.2
38 Reviews for OReilly Auto Parts 2023:
Review №1
2022-02-19Kristina and Joan waited on me, one of the coldest days in Feb. I needed new wiper blades on my car, Joan put on her coat and gloves and immediately went out and put them on the car for me. Wonderful experience. Buy one and get one free, I was excited.
Review №2
2022-04-27Clean store great people. Got me a steering gear. A few days later A spark plug since one of mine fell apart. They always welcome my doggo.
Review №3
2022-01-10Best experience I’ve ever had at an O’Reilys. The employees were SO helpful with my battery issues. I am extremely happy that I chose to go to the Holly location. Thank you so much for your help today!
Review №4
2021-04-02Needed a new radiator cap. Jason helped me get the best one for my vehicle and then offered to install it for me as well. Super helpful and very kind! It’s hard to keep a smile on your face when working with the public, but even through his mask I could tell Jason was smiling and genuinely nice. Thanks for your help good sir!
Review №5
2021-02-21I purchased a power inverter here and had trouble getting it to work. Turned out that what I wanted to do wouldnt have worked. Thats fine. I brought it back once before, because of the issue. I left with it, and forgot the box it came in. My brother in law came over that night and fixed the issue, so I didnt need the inverter. I never used it. I brought it back and they told me that I needed the box and it looked like I was returning it because I got my Use out of it and no longer need it. I told them what happened when I walked in. There is LITERALLY no wear or sign of use on this thing. Because I didnt use it! The mood shifted and they grudgingly gave me my refund. I dont like being made to feel like I did something wrong, when I didnt.All they had to say was that they couldnt take it back, because they have a policy against returning electrical items.Very rude.
Review №6
2020-09-01One of the best auto parts places around. Audrey is smart and knowledgeable, and always helps me find exactly what I need. She has great customer service skills. Plus she is the most gorgeous person to ever walk the Earth. Pretty sure she is a Godess
Review №7
2021-05-20I wouldnt even give 1 star this place is just awful always giving us wrong parts ordering wrong items an the other day called and told them to order a part for me they said ok its ordered it will be here at 7 am the next morning ... So i called the next day and they. Never even ordered the part like whhhaaat ... So I called corp and told them so corp called the store and the workers basically said i was lying said that we asked about that.oart but didnt tell them to order it like what happen to customs are always right .. Just need a better experience at this store better workers and people who know how to order the correct items...
Review №8
2021-02-18Changing raying since they installed the wrong battery into my Aveo. We were told theyd take care of damages. Turned in receipt for luckily only $180.00 maybe close to 6 months ago and havent heard from them. At the time, they said it would require word from headquarters
Review №9
2022-03-06Went in this morning had no help came back this afternoon no help girl was on lunch sorry but this is not a way to run a business
Review №10
2022-02-15Staff is better than average the store is typical.