Parkshore Resort in Traverse City
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Traverse City, Grand Traverse County, Michigan, US
Great stay! Husband and I stayed the weekend and we have zero complaints. Rooms are newly remodeled and modern. Very nice hotel and atmosphere
Had an amazing experience here while on our anniversary trip. The staff was wonderful and great. The lounge had great drinks, and food. Will definitely be back when visiting.
For being a newly renovated hotel it seems like they could have replaced the toilets with ones made for adults. It was a very uncomfortable height. Toilet & tissue paper were of the lowest grade. Towels were very scratchy. Room was clean, it was nice to have a mini fridge and a microwave in the room. Front desk check in was quick and the woman was very pleasant although one of our keycards was not activated. Missed my Select Comfort bed but if xtrafirm beds are your thing this place is for you. I did not sleep good the entire stay. There was no channel guide so it was difficult to find personal preferences. Food from the bar was very good. The continental breakfast was extremely limited.
We were here last year for our anniversary as was this trip. Room was comfortable, they had remodeled the rooms. Everything was great. Miscommunication with cleaning our room one day.
Clean, updated, amazing shower, great restaurant/bar, and to die for location. If you like to beach comb or sunbathe...this place is the bomb! Great staff, atmosphere and beach.
If I could put a negative, it would definitely be a negative number!!! We had to move to a new room at 1:30 because we found BED BUGS in our beds Room 430. They tried saying that it wasnt a bed bug and werent sympathetic at all. we even looked it up and took pictures. They only gave us half off. The 2nd room 425 had a clogged sink, the slider door to the balcony wouldnt close all the way and there were flying bugs everywhere. The pool was super salty and made us feel nauseous, we only swam about a half hour because it was so gross.
Everyone was so nice, and accommodating. Couldnt swim because of all the ducks, and dead fish, but thats not the hotels fault. We would stay again!
The room is spacious, the view is spectacular! The restaurant is cozy, say hello to Alexa a very fine server. Love the view of the lake 🤩
Very nice place to lay your head after a long day of fun! One thing I really noticed was how quiet it is when in your room! The lake is so close you can dip your feet right next to the hotel and the view is outstanding. Traverse city is an ideal place to visit and a very lovely town all around
Outstanding location helpful staff. Clean updated room with Great Lake views. We are planning to return next year.
The let us check in early. Without a early check in fee. The rooms where clean n updated. The bar area was ok. The staff was amazing but the bar area it self is darker in color. You have the water right there. I get the water thing but it to over done in smaller hotel restaurants. A look like ...a blue green like the waterWhite like the snow with the green n darker blue evenWith a tan flooring.Easy reven. That would make a world of difference.N omg on the weed post. It legal in Michigan. I get u dont want us to use it on the property but a lil over board....You want to a mint.Tc has a cigar bar. Make a pot friendly hotel on the balcony only. Waiver signed. Not liability. But your still responsible for any and damages.
Room was in clean and comfortable . Everyone working the front desk were friendly and helpful ! We look forward to staying there again !
We loved our room and the locationHowever the evening staff was lacking in personality and costumer service. The staff wasnt friendly or that helpful at all.
I always enjoy staying here. Great staff and friendly people.. very comfortable rooms.
We love the room we like the resort we had a great time we will definitely be back
Great location right on the beach. Room was clean and had an awesome view.
Its our second time staying at the resort we always stay in the jacuzzi suite beautiful view of the Bay everybodys down home and friendly the restaurant attached pours great drinks and a friendly crowd
Very friendly. Room was immaculate. The restaurant/ lounge here had the best oysters and salmon. The prices and food here are better than most of the places in downtown traverse city. Crystal was excellent, she provided the best customer service I’ve had in a long time. Highly recommend this place. It’s right on the beach, quiet, and peaceful. Indoor pool and hot tub are very nice amenities too!
Hard beds, no breakfast, tvs only work sometimes, food at the bar is well below average even for a dive. Spa broken. Clean though
Nice place with a bar/restaurant. Everything pretty clean hot tub seemed a bit dirty tho.
Excellent service and beautiful hotel. Thank you for being accommodating during a last minute trip.
Great hotel with good views of the water. Has a great lounge downstairs as well.
We had not bad experience. Well definitely stay here again when Were in Traverse City
It was a little run down and parking was rough as patrons of the restaurant took spaces for those paying to stay here. The free breakfast was a bagel with coffee and juice so we paid to eat out for better options. The view of the bay however was wonderful and the rooms were clean.
Couldnt be happier! Our 2 night stay turned into 4 because we loved it so much!! The staff is amazing, so helpful, and fun to talk to! The Lounge was great too, great food, happy hour specials, and I was especially happy with Sunday $5 Martinis! Our room overlooked the bay and we loved playing in the sand with the kids! The pool and hot tub were a blast--- open until 10pm, and 10pm-11pm was adult swim!! The Barnums will be back for sure!! Thank you Parkshore for a memorable time!!!!!!!!!!!!
Our meal was great and our server Diane was fantastic! Got off to a rocky start when we were told first that we couldnt be seated and if we didnt like it to see a manager. Went back in and spoke to Diane who was able to seat us right away. Note to first man we spoke to....never turn away business.
Friendly staff great views nice facilities. Lounge people and staff very nice. Will come back when warmer too.
Great view, nice beach, bed and pillow comfy, Desk staff nice, appreciated the attached restaurant with option for room service. Continental breakfast was terrible, the cheapest off brand yogurt and muffins, no fruit, bagels cereal. I know it is covid times but if you can serve things make sure they are edible! Esp for $320 a night! Had to ask for sheets to be changed and room serviced and only made the sandy bed and left towels and took trash, The pool looked the clean but the hot tub needed service.
Second time staying here. Nice room. Very clean.
The room was extremely clean. And well maintained. However, When you spend $280 per night. One would think you would have more for breakfast that consisted ofa child size yogurt.1 muffin.1 Fruit cocktail cupand 1 water. We need to do better than this.
Tina? Housekeeper very professional, thorough and wanted to make sure we had everything needed.
Clean, peaceful.Nice pool and hot tub.Rooms are spacious, great employees.
Really enjoy your place. Great price. Thank you for your service.
Stopped by for dinner at the suggestion of a friend and was pleasantly surprised. Great menu options and my server, Johnathan, was fantastic! He suggested the Ahi Tuna dinner, the pineapple margarita, and the peanut butter pie. Service was on point and the food was all great. Ill be going here for dinner again! As an added bonus, you can sit and watch the lake while you dine.
I only wish I could have stayed longer and I do intend on returning in the future. Very impressive. Highly recommended.
The food was good however the two profane drunks at the bar ruined the atmosphere. The bartenders are not properly discerning when to cut people off and all the tables are close to the bar. We won’t be back. 10-17-21, 6pm
Staff was helpful and welcoming on arrival. Got us checked in quickly.We got a lake view room and were blown away at the view.The rooms are a tad bit outdated but were clean and comfortable.Would easily recommend this hotel and will be coming back again for sure.
A nice place to stay! Me and my fiancé got a patio room out to the beach. It was great! So nice to be able to walk out and be right there by the lake. The room needs a little bit of an upgrade and definitely one of the smaller TV’s in a hotel room I’ve ever seen but we don’t watch TV on vacation so it was fine. The front desk employees were sooo friendly and full of great knowledge! The lounge attached is an added bonus! On the weekend they have a DJ that comes in. The bartender, Will, is the BEST!! Food is good there to maybe a little pricey. Overall, a nice place to stay! Clean and great service!
Great place to stay friendly staff nice rooms great food
A great place with a great view at a great price. Didnt eat there but the bar staff is friendly and attentive! Clean rooms and lovely view of the bay. Dont feed the ducks or theyll follow you home. 😉
Older place with nice rooms with a view if you can afford a bit more. When they are in full action, not during limited menus & etc great food. Did not use the pool.
Our room had a smokey smell and overall was very dingy. The carpet was very worn and had some weird bumps, the cover sheet on one of the beds had a rip in it and the bathtub floor was dirty/discolored. I was also disappointed because we paid for a partial view room which had an obstructed view because of the roof and some stuff on the roof of the building next door. My kids were especially disappointed. I would not stay here again.
10/10! Fast and prompt service when you need something. Clean rooms and friendly staff. Great deals at the restaurant/bar on site within the hotel. Asked to be in a room close to family staying that week and not only did they get me on their floor, they put us right next door!
Under renovation which is fine but our room had a huge machine parked right in front of our doorwall. I did complain about that and I did not care for our room at all it was very outdated and just not appealing.Front desk was very helpful and gave us an upgrade. I did appreciate that very much! View was gorgeous! Thats about the only thing I liked about this hotel. Went to onsite restaurant and didnt care for the food
We have stayed here for years, always great people, always friendly service. This year it has changed, totally different clientele, the pop smoking in the parking lot is horrendous. Cant sit on the balcony because of the smell. I dont want the kids on the beach, they dont need to be around that. So very sad, we will have to find a different place to stay.
Clean and beautiful view, you right there front of the water and if wanted to rent a boat is just 5 minutes walking distance to rental place. Hotel have indoor swimming pool and jacuzzi. Family swim time till 8:00am to 10:00pm but still can swim between times but the last hour adults only from 10:00pm to 11:00pm
This hotel was awesome! The hot tub and pool area were super nice. The hot tub had super strong jets, and the atmosphere was very nice. The rooms were nice, beds were super comfortable and no cheap hotel comforters. Everything was very clean and nice. Excellent customer service and the longer area was elegant looking.
My husband, son and myself stayed 6/5-6/8/2020 in room 407. The hotel staff was very friendly and welcoming. The room was clean with the exception of so many bugs on the balcony, which I know is not their fault. The carpet leading to the bathroom had staples sticking out and is the reason I gave 4 stars.We ate at the lounge, one of the nights we stayed, and the food and drinks were very good. It was reasonably priced as well.If we go back to Traverse city we will definitely stay there again.
Finally change in appetizer menu, but slow service. Good happy hour drinks. Friendly server
We have stayed here multiple times. Great time every time.Right now they are doing some renovations however they still make you feel welcome and comfortable.The view is priceless 👌
The hotel is nice. Rooms are clean the beds are ok. Great location. Continental breakfast is a joke the worst. Had to goto Dennys.
Wee love this place. Location , staff and restaurant are excellent.
I stayed for my honeymoon and we got the deluxe king room with the whirlpool tub. We were on the lake and had a patio & fireplace as well. Service at the desk was good and the martini special on Sunday was great. We had an issue with our tub and they were quick to find a resolution for us without delay
The condition of this resort is awful. It is a shame because I am sure it was wonderful at one time. It is dirty and run down the wall paper in Our room was ready to peel off and the couch was filthy . I would not walk barefoot on the rug. Spider webs were in the corners . We had a storm last night and there were many buckets in the lobby collecting water dripping through the ceiling .The restaurant was excellent and the service in the dining and bar was wonderful. A great place to eat while staying somewhere else. The view is beautiful but for the expensive price you would expect much more
I accidentally booked for the wrong date. The receptionist was nice and understood and told me I would get a refund as I would not be in the area that day. A week later I received a email saying they were backing out of the deal and not refunding my money. This is a very dishonest hotel. I would not take them at there word.
The food was great and the bartender was just as great. Hopefully the restaurant will open again soon.
Great location and well-maintained resort with thoughtful amenities. Great for families with young kids. Onsite restaurant offers room service at a reasonable price. Amazing views of the bay from lakeside balcony.
This resort was okay. If it wasnt for the view it would not be worth staying here. The view was everything. The tile and grout was filthy. I even found a fork on top of my entertainment center, With a few crumbs of food. the Jacuzzi bathtub has scratches all over it. Its a shame because the bathtub could look brand new for $100, just re glaze it, there are plenty of holes in the walls that need to be patched and painted (45 min repair) it is my opinion this room should be the cleanest of all times do to the pandemic. I dont even think a vacuum has ran through when we walked in. My fiance and I paid almost $700 for two nights. You complained about it but we never heard back. Pay the extra $80 a night and stay at Sugar Beach.
Cozy hotel right on the beach. Room service was great on site restaurant cooked tasty food bar was well stocked. We are looking forward to our next visit. Unfortunately during our stay it was during the winter so we only walked the beach on sunny yet frigid days.
We stayed with my 2 teenage boys and our baby. We got a suite which had the jacuzzi, which was nice and big, couch, 2 TVs, fridge, microwave and extra sink..and they brought us beds for the boys. It was nice having room service, being we had a baby it was nice to order room service ALCOHOL!! We could enjoy a couple drinks in the privacy of our room. We did not expect this as an option and loved it. Very nice view from the balcony. Very nice pool and hot tub
We scheduled a room with a partial view of the lake. I wld hardly call the view even partial, mostly of the parking lot! So, we upgraded to full lake view room. The room smelled and was not clean! Save your money and dont stay here!
This is our second visit to the Parkshore. I just love this place! The place is clean. The staff is friendly. The rooms are very comfortable. The restaurant is great! My only complaint is that the beach is maybe a quarter of the beach it was two years ago, thanks to Mother Nature. However, the beach is awesome, especially for little ones. It’s shallow and clean. We just loved both of our visits 💙
Bed was comfortable!Room had an odor. Several cigarette butts outside on patio area. Lawn chair broke.. Hole in the screen door so we couldnt have it open to hear the water, because May flies were terrible. We were charged $135.00 for 1 night stay. Later saw it on Booking.com for $80.00. Would not price match the next morning on questioning them at check out.. So, be sure to check other sites before just checking in with the hotel itself. We will definately check out someplace different next time!
Took my wife for her birthday. We had a blast staff was nice and prompt food was great and the lake view is beautiful!!! Only thing was the fish flies but to be expected of the lake..
We stayed for 2 nights the next morning from the first night we woke up to bites and then found a BED bug crawling in plain sight of course the roads were horrible so we couldn’t go home, we asked to switch rooms (Also the manager came and got the bug from my room herself along with a house keeper and tried to say it’s a beetle, it’s clearly not) well this morning once again we woke up with bites and found another bug, I informed the manager before leaving and got a nasty attitude so I’m assuming nothing is going to be done. Not to mention when we switched rooms I was told the bed would be inspected properly but they didn’t even change the very bottom bed sheet, it still had juice on it from the previous person that stayed. Thank god I caught it before we went home and had it all over our house.
Was a excellent stay with awesome service and environment
Hotel is in poor condition & is in need of major updating. The employees are nice but I would never stay here again. Attracts a big party crowd & we were woken up multiple times by yelling and screaming. Also, the place had a strong weed smell throughout the hallways. It’s like the Put In Bay hotel of traverse city.
The room was disgusting. Upon our arrival, there was a dead bug on our bed. There were bugs flying throughout the room, on the walls and on the sliding glass door. When we got into bed, there were two more living bugs in our bed.The staff offered to move us to a different room. Other than that, they did not offer any other options. They were not apologetic and made little effort to help. I was told to call hotels.com (where we booked the room). Hotels.com responded immediately, we were granted a refund through their website and were able to leave.The place was a dump and the customer service was terrible.
Ked to switch rooms (Also the manager came and got the bug from my room herself along with a house keeper and tried to say it’s a beetle, it’s clearly not) well this morning once again we woke up with bites and found another bug, I informed the manager before leaving and got a nasty attitude so I’m assuming nothing is going to be done. Not to mention when we switched rooms I was told the bed would be inspected properly but they didn’t even change the very bottom bed sheet, it still had juice on it from the previous person that stayed. Thank god I caught it before we went home and had it all over our house. Dont come here if you care about your health.
Room and views were beautiful, food in the lounge downstairs was delicious, and the staff were very friendly and kind. My husband and I totally enjoyed our time here. Could maybe use a modern makeover but I will definitely be coming back!
Great rooms great location smells clean nice view of lake... Hot tub and pool area is wonderful
Great place to stay. Loved the balcony.Ducks were cute, but also duck feces in the water. Gross, the ducks should not be in a public beach.
The hotel smelled like weed in the hallways but our room was ok. We went to the lounge restaurant for and it was NOT ok. Our waiter did a good job keeping our iced teas full but that was it. They forgot our appetizer completely and my husband took one bite of his perch and couldn’t eat anymore. I watched two servers stand outside and smoke then come RIGHT back inside to help guests. No hand washing or anything. My Cesar salad tasted like Kraft dressing and our fries and soup seemed like they were just reheated from Gordon’s food service.We were SO disappointed. We will never ever return.
Disappointed that we were unable to come into the restaurant/bar at 10:30pm and watch playoff basketball and Hockey while having some food and drink. The employee said they are closing even though the place was packed and it was only 10:30. Covid restrictions are over and this type of establishment doesn’t want our money. It doesn’t make sense to me. I’m sure there are $1000s of dollars that are being lost due to this type of philosophy. Open up! It’s the middle of summer and tourists are here to spend money!!! Come on man!!!
Nice hotel! We had the suite with the whirlpool in the room and it was fantastic! Nothing like watching some shows with a jacuzzi in your room. Ordered room service from the lounge late at night and the food arrived quickly and warm! Will definitely be back! Did not see breakfast in the morning however, but we already had breakfast plans in Traverse City so it didnt matter to us.
The hotel is conveniently located just off the beach, but is difficult to grab a spot thats close to the hotel. Theres only a single elevator for the four floor building and its exceptionally slow. The hotel room mattress was overly stiff and gave me a tight back during my stay. The wireless internet disconnects every other minute making it annoying to watch/stream or do any work. The hotel floor smelled like marijuana and all management did was slide a piece of paper with a warning of a cleaning fee under all the doors. Overall, its not worth the cost to stay at this hotel. I recommend anyone thats considering Traverse City for a vacation destination to choose a different hotel there less expensive. The city of Traverse City and area around it has an exceptional amount of activities that you can enjoy without the price tag of an expensive hotel stay.
Loved it! Husband and I were here during the Christmas holidays and we got the Romantic Package which included a beachfront room (with a very nice view!) with whirlpool hot tub, credits for their lounge restaurant, nice champagne, 2 customized glasses and gourmet chocolates. It was very worth it. While it was in Traverse City, it was about 5-10 minute drive to downtown. We tried walking from there back to the hotel but it started to rain so we grabbed a cab. Place was clean and they have the basic toiletries so it was fine. They also have friendly staff. Room comes with breakfast but we decided to just eat outside. Overall it was a pleasant experience.
The breakfast buffet was good, but the eggs were decent (I would recommend honestly the biscuits and gravy). The beds were very comfortable, and I slept very good. In my opinion, the chlorine was not very high in the pool or the spa honestly but it was very relaxing after a hard day. I went with my 4-H Service Club, and we first off visited the beach before we could do anything mainly. The view is amazing, and it is way better than any place I have ever visited. I would highly recommend the Parkshore Resort, as it is a very well experience.
Its been a long time coming thanks to my Daughter who got me a weekend away at Parkshore Resort. Very friendly staff. Room was perfect and the scenery was beautiful
The rooms are clean with comfortable beds and some have beautiful views of the water. The staff are extremely helpful and sweet. You can buy a hit continental type breakfast in the pub for next to nothing...I believe it was like $6 per person. We stayed in the off peak time so it was really quiet. We came for a weekend getaway with friends for a wine tour but there are several other things to do.
Room and food was nice how ever we went to pick up our take out order one of the patrons in the lounge was very drunk and was very rude to my wife which I did not appreciate. I think they should escort people out the door if they get too drunk and belligerent. Not very well experience. Will not be back to this particular Hotel. Everything was great right up until that moment.
Wow they are redoing every room and i can say the new updated room is awesome. If u are planning a trip to tc this is the hotel u want to stay at. Tell clark i said hi lol
My husband and I booked this hotel since it was the only one we could find with a partial beach view during the cherry festival. This hotel wasn’t worth the $225 we spent per night. It looked almost run down. There was holes in the curtains and the shower curtain, stains on the sheets and someone’s pad liner behind the nightstand. One of the lights didn’t work, the partial view should of been called a partial partial view since you had to be hanging out the side in order to see it. The lounge bar was average at best. House keeping never gave us any new coffee cups or coffee, they only gave new towels. The staff was super nice and all seemed helpful. Wouldn’t stay here again.
We had room #207 the view of the bay was amazing.. It is 5 years past due for an update, for the price of the room at $250 pr. night the mattress was not that comfy and the carpets need to be cleaned/replaced. The restaurant had great service & food. The ladies at the front desk were professional and polite.
Well, they charged me for two nights. But they caught there are before I checked out. The room we had was very nice. It had a gorgeous view!The water for our showers was always plentiful and hot. We didnt use the pool or any of the other amenities, but we did go down to the beach in the evening just to look at the bay. Very relaxing.Because its in Traverse City during the summer, the room was not very cheap.
Overall a pretty comfy place with very friendly service. There were some issues with room service not being cleared out. It wasnt even ours but there were trays of dirty dishes that would sit on the bench next to the elevator for 12+ hours.
This hotel needs major upgrades. I stayed in a king deluxe room and it was anything but! The elevator was directly in front of our door and it is beyond loud at night. The walls are paper thin and we heard the people next door playing their music as well as their conversations. The patio that we upgraded to seriously needed to be hosed off because there were flies everywhere, we ended up barely using it due to that and the outdoor furniture being tore up with a ton of holes and sagging chairs. It smells like cigarette smoke and we went out of our way to go and buy Lysol to spray everything.
Showed up with no reservation. Was a non issue. Room was great, had a view of the bay. Rates very good, actually better then expected for the area. Experience was very positive. Restaurant connected to hotel was very good and staff was pleasant and very good prices both on the meal and on the drinks. Would recommend. Only complaint about whole experience was little fruit flies or similar in the restaurant. We sat against the window looking to the street, not sure if the flies were just in that area or all over. Very little and very annoying.
This hotel is in desperate need of a make over. Our room had mold around the tub spout, carpet ripped up, wallpaper peeling, and the back of the toilet was all chipped up. The sheets were wrinkled and stained. The bed has sparse bedding and is horribly uncomfortable. The vending machine literally gave us HOT drinks and the complimentary breakfast was horrid. And this was all in a deluxe suite. Do yourself a favor and pay extra for a nicer place. The view and employees were the only good things.
Kinda bummed, small bar only open til 11. Nothing to do close by gotta drive to do anything 😪 I do love my room beach front is a plus, cost me 48.00 more 😪 When I was already quoted a price for beach front. Kids in pool 😪 I think 7 oclock is good for kids so adults have time to enjoy
My wife and I couldn’t sleep from the smelly room. I had to use air freshener for 4 days, because I didn’t feel like arguing over refund. The curtain had cigarette holes on it. The pillow was dirty. I can go on and on. For 260$ a night you at least expect a clean room. The motel down the street was probably cleaner. So disappointed.
Enjoyed our stay here. The room was overpriced at 311/night. Majority of the hotels on the beachfront are a little outdated so I knew what to expect. The hospitality, view and experience makes up for everything the rooms might lack. We try a different hotel each time we visit. They are all pretty much the same.
Stayed here with friends on a wine tour. Our room had a nice view and everything was well-appointed. The staff did a great job taking care of us despite a crowd of rowdy seniors that seemed to require a lot of attention!
Bar and Lounge area was great! Room was average at best. Could not even sit outside and enjoy the view due to the bugs. At this point, I will never stay there again. Ill have dinner at the Lounge though.
Clean, nice staff, comfy beds, needs something in the rooms telling people all the amenities you have & what the times are for them
Homey, comfortable hotel. Staff is very friendly and helpful. The weekend breakfast buffet for $5.95 is really good! Met so many new, fun peeps in their Lounge. Convenient location on the waterfront. Definitely will be back!
Room was beautiful, nice views of the bay. But, at 4 am, when its time to wake up and go to work you expect, at a minimum a clean bathroom and hot water. There was lots of long brunette hair in the tub and no hot water whatsoever for the shower.They offered a move to another Room but at 4:42 in the morning, after fighting the hot water for 40 minutes, I wasnt prepared to pack up and add additional time to my packed morning. Wont stay here again. A beautiful room is useless if it doesnt have clean, working amenities.
I had 2 different rooms and the toilet was messed up in both rooms. I would stay here again even with that experience. The lounge has good service and food.
Good hotel. Just needed a place to turn in to as we explored Traverse and Leelanau county. Nice view of bay. Would stay again.
The had terrible service. They booked us for 2 nights when we only scheduled for one. They finally only gave us one night, but only after raising the price originally quoted us. They also gave us a room with one king instead of the two queens we requested. The breakfast was not included. We did buy it, but it was bland and definitely not worth it. It wasnt any better than a continental breakfast at a chain hotel. Overall, I wouldnt stay there again. And I wouldnt recommend it to others.
Nice room and good service. Loved the beach on the bay, but there is no water safety equipment, not even one lifering.
Friendly staff, clean hotel. We had the two room jacuzzi suite on the 2nd floor. It was a great balcony suite. Needed some repairs (air conditioning didnt work in the bedroom, patio door didnt lock, fireplace didnt work) bed was not very comfortable but all in all it was a great hotel. Clean and reasonably priced. Clean beach right outside the hotel. Restaurant pub is nice and the breakfast is very tasty. Definitely a good choice.
The hotel room was mostly clean, a few stains on the head board. Our stay was quiet and we were able to get plenty of sleep. There was a decent bar and restaurant on the first floor. They offer a very limited continental breakfast also
Horrible hotel. Old and filthy. We only stayed because we planned on checking out of our other hotel to head to picture rocks but the weather up there was to bad and we didnt want to cut our honeymoon short. The hotel we were at (grand traverse) didnt have any vacancy and neither did other hotels in the area. So, we stayed here. Paid almost as much as we did at Grand Traverse. (Totally worth every penny for that hotel). The fireplace wont stay on with the door wall open so forget about wanting to hear the waves while enjoying a fire. The carpet hadnt been cleaned in who knows how long and despite asking for our room to be cleaned, it was only cleaned 2x in the 5 days. One day when I called to ask why it wasnt bc I had thrown our sheets down to be cleaned, they said that all the housekeeping had gone for the night and there was nothing they could do about it. I demanding someone come and change the sheets and clean the bathroom (which also hadnt been done) and they said they would get housekeeping up there for us. 🤔. Thought they had gone for the night. You cant check out early if you dont like it either. We tried. I noticed in the reviews that every time someone leaves a negative comment, management replies and apologizes then offers some lame excuse for the reason things played out the way they did and then says they hope you will give them another chance to make it right. No thanks. I wouldnt stay there if someone paid me. The one positive thing I will say is the restaurant has really good food and drinks. The bartender was exceptional there too. I would stay somewhere else but eat there one night if you have a chance. But, trust me....... You will regret your decision if you choose to book a room.
The rooms are nice enough. The staff was friendly. But the bed was just awful. The coffee pot didnt work. The continental breakfast was cold hard boiled eggs, mixed fruit and stale bread products. The many many hallways were confusing to navigate. Not a bad experience but Ive had better at a $40 super8.
The hotel itself was decent. The room was adequate. The pool is small. No free breakfast, only a breakfast buffet for $5.95 for adults. No food poisoning, so that was a plus.The best part of the hotel is obviously the beach. There is also a small area with two bonfire pits off to the side.
The room was very comfortable, nice and clean. However, my husband and I received notification that our son was in the hospital and had to leave only a few houes after checking in. When I informed the front desk they quickly refunded us for the room to help us get home. We are so very grateful for their cooperation.
Beautiful hotel and wonderful staff so helpful and kind great place
Always stay here on our annual ladies wine trip. Nice and clean. But bar / lounge is very small. Which is where they serve dinner & breakfast. Which is hard to find a seat since there are not many. But they do there best.
Very nice room. We had an upper floor room with a balcony overlooking the water. The view was beautiful. The room was very clean and comfortable. And because we booked during the week with our AAA discount, we got a nice price on the room. The breakfast buffet was ok, although it was not included with the room; it was an extra $6 per person. All in all, we had a wonderful stay and were very please with Parkshore Resort.
Great place to stay. Clean, food was very good, everyone was very polite and helpfully. Would recommend highly.
The view is spectacular from a beach view room but the property is in need of some TLC. I thought the nightly price was a little steep for the condition of the property but it is more than passable and I guess in line with the area. Beds were comfortable and the room had a mini fridge. Housekeeping was meh at best. When we arrived there were beard clippings all over our bathroom vanity that couldn’t be seen because they blended with the granite top. But when I wiped it with a towel into the sink it covered the entire sink and towel with hair...GROSS! That was the only area that looked unclean though but it instilled doubt. The restaurant/lounge food was pretty good with decent choices and it was open late. All in all...it’ll do.
We came here to celebrate our 17th year wedding Anniversary and the room that we wanted was $230.00 which included a jacuzzi tub.. this room was so old and so dirty. So I asked to be moved to a regular room. The room we was moved to was also dirty and had bed bugs.. we will never stay in this hotel again our experience was awful..
Restaurant and bar were great! Martinis are a must. Perfect beach property location. Clean rooms.
Loved the place great views of bay... Only couple things keeping it from getting 5 stars..One being that pool doesnt open till 8 am most pools Open at 6 and then theres breakfast that not served till 8 am and then going to cost you 8 dollars but it was alittle better then the free breakfasts you get at other hotels. The dinners they serve here are top notch . I had the lobster and steak combo and it was very good and the escargot was a great bonus to the meal. All in all great place will stop here again....
We didnt stay here. We called. The lack of customer service we (didnt) receive over the phone was atrocious. She was so incredibly inconvenienced by my call Im surprised she didnt hang up.
Love its on the beach, Staff was very helpful and friendly. There remodeling going on in hallway sure it will look nice when done, would recommend staying here!
My wife and I stayed a couple years ago for our anniversary and the staff is wonderful. The beach front is very nice also. The food especially the open face prime rib sandwich was to die for. I will stay again and stop again for color tour.
Stayed here for two days in early October while we were having a warm spell. Got a great bay-view room for cheap! The balcony overlooking the beach and water was breathtaking, especially in the morning at sunrise with some coffee... It was still a bit too cold to go play in the water, but we lay out in the sun and really enjoyed the indoor pool/hot tub. Great time, staff were friendly and even went above and beyond getting the wifi to work for us. Would definitely stay here again.
My husband and I booked a romantic package and got the room with the whirlpool tub. This was after Christmas and before New Year so it was snowing but the whole ambiance made it really nice. Our room was right on the shore so we had a good view of the beach and we could go to the parking via sliding window doors. Fragrant soaps and shampoo. Breakfast though was not much to look forward to but its ok. Room also came with good sparkling wine and dark chocolate trufles. I liked it but my husband didnt like it.
One of our favorite places to go for drinks,happy hour family amoshere,great service excellent martinis and great music on DJ nights. We both went there today and Dam our waitress was wonderful! Thank u for a great experience every time we come
First the pros: friendly staff, clean room, comfortable bed.Cons: this NOT a resort. It is a hotel with beach access. Thats all the resort you will get.The a/c unit in our room did not work. The entire unit had to be removed and replaced.This is an older hotel that needs a pretty extensive remodel.We will not return to this property.
This is a hotels / bar they had you some food. It took a while to get the food, I ordered a turkey melt that came with chips and it took about 45 minutes for my food to come out. People in my party ordered the nachos and they appear to be microwaved with very little meat on them. When it came time for the bill the waiter had the entire process mixed up. Everyone in my party had items on their ticket that were not theirs and one person who had requested their ticket got no ticket at all. they do have great views on their Beach of the bay
I stayed here once for an anniversary. It was FABULOUS! We had a killer time. It was February so there was no chance for the beach but the hotel was great. The lounge is nice, classy and very relaxing. A bit pricey, but its suited to the environment.
Had a good stay. My girlfriend and I went to happy hour in the hotel, which was nicely priced. The one negative thing we saw was when we booked the room online, we assumes beach view meant a good view of the beach. Instead we were on the second floor overlooking the parking lot with the beach barely visible behind a wall.
Nice beach and pool. A few things missing, i.e. no pool towels or water in gym, and just cold breakfast. Would have expected more for the cost.
Nice staff very clean room but breakfast was so sad. I felt like I was in Elementary school again aghhh. Pool area was nice with a cozy hot tub. Ohh and the bar food was Excellent!!!
I loved it!!!! Hotel & room were clean & well maintained.Staff was nice & helpful.Restaurant was nice & prices were good.Had a beach front balcony room & the view was amazing.Only downfall was there was no microwave in the room
Do not go here. First, we were given the wrong beer but more importantly, they were not following any restrictions, very crowded. Wait staff wearing mask over their mouth but not nose, but really this is an indoor bar and they are PACKING the bar. Tables 1 ft apart not 6ft indoors. Just want people to know what to expect if you choose to go here.
This place is a great place my anniversary spot every year
Staff is always friendly...food Ive had from lounge has always been good as well...couple minor minor issues..no microwave in room...real soft pillows..could use few more pillows on beds..good location...beach front..just outside of downtown..can use side roads to get to other side of town.. avoiding downtown traffic..all in all a good place to stay..👍
Awesome place to stay. We have stayed many times and its always wonderful. Dee H the manager is so wonderful. She has one great team working there. No matter if our stay is shorter or longer than planned its always a great time. The rooms are really nice and the view is always beautiful! The lounge has some wonderful food and amazing staff. The bartenders really know what they are doing and are on top of making sure you have drinks all the time. Dee H has done an amazong job, you always see her there with a smile on her face and always working. Keep up the great work and we look forward to staying with you guys even more.Michelle Tedder
Customer service is good, bar on the first floor is good. Nice location. Price was ok. Beds are terrible. Like sleeping on sheet of wood. Pillows are terrible. Literally sleeping on wood with a cinder block as a pillow. Disappointed they dont have breakfast unless you want to pay for it on the weekends. Kind of annoying and greedy.
The breakfast buffet was great 👍
Very nice resort. The price was perfect for the room with a fireplace and jacuzzi tub. Right on the beach, large room, comfy bed, and stunning room view. Continental breakfast was small, as is the room towels (also very scratchy). Would definitely be back for the summer.
Nice hotel on the beach. The beach is about 1/2 the size of the picture they use. But its still nice. Rooms are clean and okay, if a little outdated with the small flat screen TV still in the huge old cabinet that held a traditional tv.
Nice hotel staff; rooms and facility need updates/upgrades, however this is common with Traverse City hotels outside of the core brands. Conveniently located.
Great front desk service. Views are great the lake view. The Resort provides free beach chairs which are great. Hotel rooms are clean and spacious. We were looking for a Lakeview hotel with a beach right off the back of it and this hotel has all that plus a nice staff.
My office set up a stay at the Parkshore Resort for me. I had never been in Traverse City before and was sure it would be some cheap hotel. I was surprised when I got there. The view of the lake was amazing, and the beach was so pristine. There was a relaxing mood of the place. The front desk staff was helpful in giving me directions and making suggestions at places to go. The room was clean and neat. They even provided room service, which was great since I was real busy on that trip. Overall a very great hotel.
Nice location and staff is very good. We spent a Friday and Saturday there and had room 234 above the lounge and the noise was soo loud no one got any sleep. Any other room away from lounge and noise and we would have given them a five rating.
The room was nice, outstanding view of the water. Also the guy working the front desk was very helpful and also let us use the pool for an extra 20 minutes after it was supposed to be closed. The one bad thing was the service at the restaurant. We were there for 2 hours, had 2 drinks, and everything in the process was very slow with the wait staff.
Just stayed here this week and was very pleased at the way the staff handled a situation that could have completely ruined our trip. We had just arrived back home to Chicago and received a call from the staff asking us if we had possibly left something valuable in our room. We realized that we had left our Canon DSLR camera and case. We had to provide a description and they confirmed it. They let me know that they would ship it to me. I am very grateful to the housekeeping staff and the front desk the way they handled this situation, and I admire their honesty, and their help in getting this back to me. Not only is the camera very valuable to me, but the pictures of our family vacation are much more valuable. Thanks again to the staff for going out of their way. Much appreciated!!!
Had a great time for the wifes birthday beautiful views of the bay friendly staff and the bar had good food and drinks
Not very clean. Poor amenities in the rooms! Bathrooms dont even have a vanity. There is a foot square shelf to use! Television is a wall mounted 32 inch flat screen. Would not stay here again.
Thank you Parkshore resort for making our vacation a rememberable one as always! The front desk staff were great super helpful. The hotel did a great job keeping everything sanitized. Btw dee the manager, you’re amazing!!! The front desk staff were extremely friendly and kind. Again great hotel! Great staff! See you guys next summer.
Such a beautiful view We love nature we love the Ducks We love the beach we love the scenery there is so much to do there greatest staff ever an extremely comfortable place to vacation at Internet I would consider this place a 5 star hotel It a 5 star hotel if it was up to me
Great room, nice & clean. The balcony was so nice! Friendly staff. The beach & the fire pit on the beach were so awesome! Overall, it was a great hotel choice for our getaway weekend!
Outdated Ac would not get cold even when on all day, lowest setting only 66. Pay for breakfast as a guest. No HD channels. Breakfast was bland and some breads were moldy. Pool was badly lit at night and a shaded color of green. Not enough tables surrounding pool area, too many beach chairs for an indoor pool. Excellent beach view for those rooms. That made the price worth it to me for the one time, but not again at the price I paid
Food was delicious, unfortunately our plates were not timed very well. My mom received her soup and salad at the same time. I also received my entree and salad at the same time. Not to mention we waited about 20-25 minutes. Personally I expected my salad and her soup as a starter, and was sadly disappointed as I was extremely hungry. Our server was kind though and Id definitely be willing to give the place another shot, perhaps on a quieter night. My only other complaint besides the timing on our food would be the mac and cheese bites I ordered to go. I would not recommend those to anyone. I was expecting panko crusted ones similar to Bubbas; however they were incredibly greasy, beer battered, and terribly bland.
This is an older hotel but its a great location right on the beach of lake Michigan, room was clean.
Nice place. Lean. Friendly staff.
Wait staff was stood. For being totally packed. Prime rib king size was all fat sent back they sent me a cold one with all fat on it. Drinks were good.
If you dont drink dont bother the bed was very uncomfortable for a 4 star hotel thats not good my food was ok it was very pricey and got it cold and on top of all that went to get breakfast and the lady at the desk was snappy and very rude didnt even get a good morning deffiently not what I was expecting from a 4 star hotel
Excellent rooms. Mediocre room service.
Not worth the pain! They charged us $206.00 for the absolute worst night Ive ever spent in a hotel. The bed was basically a brick with a blanket on top of it. The toilet doesnt stop running. The wall paper is pealing. The TV has programs from the 80s. Needless to say my back is all jacked up. And we are currently loozing to book another room so we can enjoy the rest of our time in Traverse City. Do yourself a favor and never choose this place. Worst hotel ever!
When I arrived to the Room, it had pubic hair on the toilet seat. And the room was vacuumed very poorly. I was expecting an building to be outdated and that would have been fine. However, how unkept and filthy it was became alarming. Due to a Soccer Tournament all places are sold out or I would have switched. If my kids were not with me,I would be sleeping in my car.
Parkshore is a good place to stay. Its on the beach. Great location off main drag of traverse city.
Great location right next to the lake. There is also a place to rent kayaks, boats and do parasailing very nearby. The place is a little bit older than some of the other hotels in the area. We were told that we would be able to get an early check in at 3, but when we arrived, they said that wasnt possible. So we ended up waiting about an hour. Other than that, everything was good.
My family stayed in a kid themed suite, room 427. We had a wonderful time. The staff were friendly and very helpful. We ordered room service from the restaurant below and it was amazing! We will definitely be coming back again.
Stayed here for a relaxing weekend getaway and it was the worst experience. I will not be back and would not reccomend to anyone.Original reservation was for a waterfront room for 3 nights booked 3 months in advance. My boyfriend ended up getting scheduled to leave on a work trip on Sunday and we had to cancel one night. Instead of refunding the money paid for Sunday they said the rates went up on the room and we would be paying the same price for 2 nights as we originally did 3. Eventually after talking with multiple managers they did end up refunding us for the price of the one night.We called and asked if there was any transportion to downtown available from the hotel since often times a hotel will have a shuttle. On the phone the receptionist said they did not offer this service but there is a public bus stop right out front of the hotel. When we arrived to check in they said they knew nothing of any bus routes and advised us to uber.Then when we checked into our room there was no view of the beach that we paid extra for. When I called the front desk to ask for a different room they said there were 3 rooms available but to move we would be charged an additional $100. The receptionist was extremely rude and condescending. I am sure we could have stayed somewhere off the beach for much cheaper which I will do next time I am in Traverse City.
I thought the layout of the halls, elevator, and lobby were kind of weird. It felt like walking through a storage hallway to get into the resturant. The room was nice, but nothing to write home about. My biggest complaint was that the room could have had more/brighter lighting. Will come again soon. Rates were within reason.
Winter Getaway (Beachside King Hot Tub Suite with Sofa Sleeper)...Wide selection of room styles. Hot tub suites, kids bunk rooms, beach front walkouts. Beautiful East Bay beach. A++ staff members aim to please and retain business. Clean rooms. Large pool/hot tub. Amazing food, prices, staff in lounge. Beer and Burger Wednesday special was worth coming back for! 3 minute walk to State Park and bike trails. Breakfast was nothing to write home about, but certainly got the job done for our family with children who just want to swim anyway.
Service is decent, and attentive. Pool area is very lackluster. Hot tub was cold, were not told before signing out towels. Bar/restaurant is very nice, bartender is very generous!
This is a very nice resort. We were there off-season, so many things werent available. Our biggest problem was the price. While the website had posted $79, we were charged $85 before taxes. And this was with the AAA discount. Sign out front advertised a rate of $49.......Would have fought harder, but staff seemed disinclined to help. Breakfast buffet was pretty good, but could use some fresh fruit to balance all the hot food.
Even though there were plenty of rooms open they put us across from a room they were working on. Furniture, sawdust plug up the hall way. Food was terrible, waited an hour to receive our meal and the restaurant was not crowded. We walked out and didnt even touch the food. We still had a good time in Traverse City and surrounding area. We will go up again but next time we will stay somewhere else.
We enjoyed our stay at Park Shore resort. We checked in late as we traveled across Lake Michigan and when we arrived we were greeted with great hospitality by Jessica. The view was beautiful and all staff was friendly and helpful. We will stay here again
Booked the resort for our honeymoon and was pleasantly surprised with the room. Very clean and staff was friendly. My only two problems with the room was the bed (it was terrible) and the fireplace was broken. But I would still stay again. The real complaint and I wish I could review them separate was the restaurant in the hotel! I was absolutely appalled by the service and food. We both ordered a steak because the menu was very limited, the waitress informs us that there is a 45 min wait on the food. We said not a big deal it was already 8pm and we didnt have anything planned. And hour and 15 later the food came. A bunt ( no exaggeration) 21$ steak and fake mashed potatoes. I sent it back and got chicken Alfredo. Pre cooked teriyaki chicken over some noodles. I was beyond pissed. Needless to say do not waste your time or money on the parkshore lounge!
Gorgeous view. Id love to come back in the summer. Rooms were clean, balcony was spacious. The restaurant and bar was awesome. We chose this bar two nights in a row. Well be back for sure.
My husband and I decided to stop into the bar/restaurant attached to the hotel and invited some friends to have drinks with us our last night in town, we were there for a while ordering drinks minding our own business, our friends asked for their bill to check out and our waitress brought both theirs and ours, though we didnt ask for it. The waitress then began rudely and repeatedly asking my husband why he wasnt paying it, a few minutes later he put his coat on to go have a cigarette and she ran over asking are you going to pay your bill? Why are you putting your coat on? She proceeded to ask her bar customer to watch him and look for him outside, approached me (still sitting at our table with all of our things, my husbands phone included) and said to me I dont think hes coming back, he left and I dont see him outside, I would feel more comfortable if you would just pay your billThat night, there were DOZENS of other people there dancing, drinking and patronizing just as we were and not a single one of them was spoken to or discriminated against the way we were. Coincidentally, my husband was the only Mexican man in the bar on this night. I payed he bill after having words with the waitress who tossed the payment book at me at the table and began to argue with me and then as we were leaving, her bar regular she had watching him followed us into the lobby in attempt to fight my husband.We called the hotel this morning to speak to the manager regarding this situation and despite being the victims of this horrible unnecessary incident, were met with more rude tones and told my husband tried to fist fight the bar customer who followed him..... Im disgusted at the actions of the staff in this establishment, insulted would be an understatement. This type of discrimination doesnt belong anywhere, we came in dressed well and minded our own business the entire night, there was ABSOLUTELY NO REASON for anyone to make the assumption that we had any intention of walking out on our bill and for anyone to speak to their customers that way. I would never recommend this hotel to anyone for any reason.
My wife and I took a road trip on Saturday morning. We ended up in Traverse City by nightfall. We were looking for lodging with a jacuzzi, resturant and bar with dancing all in one place. Parkshore had it all. The place was well kept and clean, the food was really great and the bar was comfortable and cozy with plenty of nice people having fun on the dance floor! We will be back!!!
My friend and I (both women in our 30s) spent time in the hotel lounge/bar. We happened to hit it off with some hotel staff and danced with them there. One staff member bought us a drink even. However, after 40 minutes of being back in our room (approaching 3 in the morning) that same staff member used his hotel access card to enter our room without our permission. Obviously, he felt entitled to more than dancing after buying us one drink. The hotel management did nothing to make this right... No comping our nights stay or giving vouchers for future stays. Said they fired the employee and another who was aware of what he was doing, but we have no guarantee of that. WOMEN TRAVELING ALONE DO NOT STAY AT THE PARKSHORE!!!!
Got a great deal on a 3 night stay. Hotel is right on the water and has a bar/restaurant attached. Hotel is close to several other restaurants and a short drive to downtown TC. Room was very clean. Had a fridge but no microwave. Also pool and hot tub on site. This was our second time here and will likely be back!
Great stay overall. A few minor issues with the room, but we enjoyed the walk out to the beach from our small patio on the first floor. We were unable to check in until after 4pm, which felt very late. Friendly staff.
Nice clean rooms with a beautiful view. Good restaurant and bar on site. Only issue was rooms were not ready until an hour after check in for up and two hours later for others. They did give up free drink coupons.
I booked the hotel thru priceline, the hotel description said every room has a balcony or lake view. Thats not true, but they were quick to fix the problem. They moved my room to a room with a balcony with a view and calling to fix the description on the website. Great customer service. A little outdated but honestly a nice clean hotel.
Started with check-in and they front desk was rude about getting there at 1:30, Told us that check-in was at 4 pm. I asked them if the room could be ready any earlier and againthey said 4 pm. I left my number and asked nicely if they could call when ready. I have 4 year old twins and would of made it easier if I could of checked in. No Help. They did have our room done at 3:50. Beware. They should not use the word RESORT.Diiner- Sunday with 10 of us it took over 1:30 to get dinner. It was busy but it was good when we got served.Dinner Monday- No one in Dinning room. I thought with my wife and 4 year olds I would give them another shot. Same service- took and hour and this time it came out well done-prime rib sandwich . Mac and Cheese Kraft- good and the small pizza not done.After waiting and hour plus had to go back to room to order Pizza.They should not use the word Resort. It is a motel with a nice beach. Come park at the motel and use the beach. Dont waste your money staying here.
Beautiful views and extremely acomidating staff. Best happy hour in town. Hot tub rooms are definatly worth the little extra.
My husband and I had an Amazing time the view from our bedroom was absolutely breathtaking, the room was clean and the size was decent, we recommend this hotel enjoy!!
I loved it there. Our room had a perfect view and the service was decent. They had a very nice breakfast buffet.i loved the easy access to the beach
Definitely would stay here again. Clean, comfortable, great location. The staff have been wonderful.
Girls overnighter.our room was beachside with a small patio..we had beautiful visitors on the patio..Hotel was pleasant
Let me start by saying that the best thing about this resort (if thats what you want to call it) was the view! Other than that it was not worth the money! Rude customer service and housekeeping is a joke. Our room was never cleaned and when complained they just said sorry. We had to clean our own trash and bathroom and ask for fresh towels while the dirty ones cluttered the floor in the bathroom. They were also resealing the parking lot and gave no notice of this. Instead they woke us up early in the morning to move our car and it wasnt even our car that needed to be moved. It was someone else...they called the wrong room. Again all we got was a sorry. Breakfast is ridiculous. The front desk attendant acted as if it were this buffet with a variety of food. Nope...bagels, cereal and hard boiled eggs. Otherwise you had to pay for breakfast. Pool and hot tub looked cloudy and it seemed as though it was never cleaned or kept filled. I would move on to another hotel or resort!
To Parkshore Resort,I write to thank all the staff and personnel at the Parkshore Resort for your superb hospitality and service during my stay in Traverse City last week.Names of staff particularly Joyce and Dee, who went the extra mile with sending back my jewelry. I left it on the bathroom sink in the room and once I knew I left it I was already 4 hours away. They both helped me by dropping off the jewelry in UPS so I could have it back within days. I never felt so mad at myself and relieved at the same time.But everyone at the Resort really was outstandingly helpful and I cant praise everyone enough.Please tell everyone you have a number-one fan over here in Macomb, MI. Ive been bragging to everyone about the Parkshore Resort in Traverse City!That very special atmosphere you all promote so gently, and so naturally, was much appreciated and makes all the difference.Thank you. Thank everyone.
Nice, clean, friendly, good value. Fantastic view from rooms facing the bay. Nice bar. Reasonably priced food and drinks. Breakfast buffet just ok.
👍
Awesome location. Room was pretty average. Pretty expensive but the view was kinda worth it.
Sucked, expensive and a cheap ass hotel. Beach is ok at best. Small tv phones never work (only for room service) there was no extra anything whatsoever i.e blankets or pillows. Room had brown wall and was patched with only wallpaper. Bathroom was puny with no space. The whole hotel is got except the rooms which were an astonishing -273* Celsius. My key card didnt work for my room just after we had to come in from the lounge filed with drunks dancing and kissing everywhere with my child, because the door was not working. They told me its been broken for 3 years. So theyre not fixing it anytime soon. To actually have fun at the beach we had to go to another beach. So 1/10
Visited here mid October. Rate was too high considering the late season. Pool hot tub not working. Place needs an overhaul. Staff was courteous and helpful.
We were really disappointed this year. We have stayed here the past few years and the quality has really gone down. It’s still a decent hotel but will look elsewhere for next year’s vacation. Too bad because we loved staying here.
Total reviews rating 4.1
199 Reviews for Parkshore Resort 2023:
Review №1
2022-04-11The newly remodeled spacious room included a king bed comfy! And the bath had a standup clear glass shower and huge shower head! All very new! Our room with a view of the bay was perfect! The indoor pool and hot tub were clean and both a very comfortable size...the restaurant had a good selection of entrees and cocktails. The staff were so courteous and helpful. I really appreciated our time there. Right across from the state park, it feels less crowded.💕😀
Review №2
2022-06-18All staff members were amazing. The room was very nice. The mattress was a little too firm for my husband and I. The view from the balcony was breath talking. The breakfast was good and there were plenty of choices. We dined in one night and the food was just ok. The location of the resort was perfect for our stay. We will definitely book again.
Review №3
2022-05-01The manager Dee totally impressed me. She was so helpful prior to my arrival, when I asked questions. While there, it was evident that she is a dedicated and hard worker. Her staff were all exceptionally friendly and helpful. Rooms have been updated and very nice. Definitely a great place to stay!!
Review №4
2022-06-27So the hotel and staff were amazing! Very accommodating! Loved the view Room was beautiful and new! However the food was absolutely awful! Ordered a 12oz steak and it was 50% gristle! No seasoning whatsoever bland as all hell but cooked perfectly! Wife got lobster and it was awful bland and rubbery! Way over cooked
Review №5
2022-06-21Staying in town for work. Great facility. Clean like new. Newly remodeled, comfortable and friendly people like family. Warm and engaging atmosphere, nice atmosphere restaurant and bar, beautiful beach. Great Anniversary stay, kids loved the pool and hot tub.
Review №6
2022-05-06I stayed there in May of 2022. I can’t deny that my room views were astonishing. The room was clean and it had all basic amenities needed including a small refrigerator, microwave, TV, iron, and hangers. It also has a balcony with lake views. Restroom was clean and renovated.However, they are clearly understaffed. I had an incident during my stay when someone came and started knocking hard on my door around 1 am. He kept coming back and knocking. I tried to call front desk several times, no one was picking up. I was about to call police. Next day I asked the front desk why did no one picked up? He said there is no front desk available after midnight. So basically you’re on your own after midnight there is no one available for emergencies. What a joke!Another issue is the AC. It’s too loud and old, I had to turn it off many times after I couldn’t take it no more being too loud.I think they have an excellent location and great facility. They definitely need more staff and a new management.
Review №7
2022-03-28The hotel itself was ok with cleanly rooms and pool area. The shampoo and conditioner smelled horrible and I wished I hadnt forgotten mine.The first floor had a room that smelled terribly of cigarettes at first and then weed when you walked by.Their breakfast is a simple continental setup and not helpful for any special diets.The room next to us played rap music loudly until 11pm when we called the front desk and the front desk acted annoyed at having to deal with it.On the plus, the bed was comfortable and the shower was nice.
Review №8
2022-02-24We did the romance package and the stay was fabulous. Service, food in the restaurant great. The room was always clean. We will be back. Loved it. We will be telling everyone we know to go there.
Review №9
2022-05-23Decent place to stay on the water. Room was a bit musty and their paper products are as cheap as you can get. Decent bar/lounge on site. They could use another elevator. During the busy morning hours there are staff and guests all trying to use one elevator. It becomes a bit of a wait.
Review №10
2022-06-26Me and my husband enjoyed our stay with Parkshore. Front dest staff was all helpful and kind. Housekeeping was helpful and kind as well. Rooms was clean and cozy!! Will definitely be back!