Parkway Express Quick Lube and Car Wash in Wyoming
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Wyoming, Kent County, Michigan, US
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Site: http://www.parkwayxpress.com/
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:Closed
Great place to wash my truck, and I love the monthly option! I use them for routine maintenance as well. They are always very honest and informative. I work in the heavy equipment service industry, and its always refreshing to find a shop that isnt looking at a woman like someone to take advantage of.
Quick and friendly service. Always go here for my oil changes. Good quality and they don’t pressure you to buy a million things you don’t need. The car wash is good too, the typically do a good prescribes before you enter the car wash, it’s nice to have that extra human touch.
Second time I used them. First time it seemed as though it was a mistake that the pit tech left a mess when changing the oil filter and I had oil dripping from the bottom of the truck after the oil change. When I went back, the manager tried to make it right. Now a second time the tech does the same thing. The same tech was very careless about doing light checks as well. Don’t think I’ll be back..
Parkway Express has been my go to place to get my oil changed, Reasonable prices, and knowledgeable technicians. I have a 2006 impala and I was hesitant on letting them flush out my transmission but I was very impressed how clean they got it. Highly recommend this business. Thank you for the great work Parkway Staff.
I have gone here for my last three oil changes. They dont attempt to sell me items when I simply need an oil change or dont ask. They also seem to value your time and have always gotten me through very quickly. Additionally, I have found the staff to be professional and polite. I will continue to come here even when I move downtown.
Very disappointed... brought my 2016 Buick Enclave through this car wash and it ripped my top roof rack rail bar and two of the back roof rack chrome side pieces on the rack ends including the antenna and it’s base. It also damaged my chrome wheel rim by whatever was caught in wheel brush and made scratch and pitted marks with whatever hit it. I’ve never experienced this kind of damage with this car and have gone through numerous car washes with this car. We were told to talk to the manager and were reassured that he would ‘take care of you’. I understand perhaps an antenna they warn you about or loose parts , however, this was extensive damage, and we had taken this car through car washes many times before. So, my husband spoke with the manager apparently and all he said was that ‘if’ they find the parts he would let us know ... lol. Seriuosly, those parts don’t have far to go, they are inside the building. I’m sure that when they do find them, they toss them out because why keep a damaged part to show what your car wash actually did. And even at that they would be damaged and useless. So what is this suggestion by the manager?? He made, no attempt to ‘take care of us’ at all. Where are people of integrity these days? It doesn’t bother him that he loses a customer or that he gets a bad review, because it’s no skin off his back. Well, hopefully , I am saving someone else from experiencing this happening to their car and having to deal with the lack of professionalism and integrity that should be part of any business of excellence or standards. Sad. They know who we are and did have my phone number if they wanted to rectify the situation correctly.
I was referred to here by a nurse at the VA. I had an issue with my truck and they took care it. They didnt even charged me but said Thank You for your service. So as I was leaving I got my truck washed as well for $10 what a great deal. They are Awesome! I will return. 😊
DO NOT GO HERE!!!!!!This place is the worst car wash I have ever been to. I bought a brand new car 3 weeks prior to going to this car wash. In the car wash I heard the metal crunch on the roof of my car. When I exited the car was I had 3 HUGE dents in the top of my car. The manager wouldnt even listen to us saying that this has never happened before and there is no way it could of been them and it must of been on the car when I bought it. Well there is a first time for everything. He wouldnt even agree to work out a deal or pay for some of the damages to be fixed. $600 later and my car is fixed. This car wash ended up costing me $608. So yeah screw you guys and your car wash. I will never be going back to you scum bags.
Just got an oil change here today and it was fantastic! The staff was great and efficient! As a young girl I hate getting my oil changed due to the fact of always being hackled by the workers to get other stuff done that is unnecessary but this staff was amazing. Definitely recommend and will be back!
This is my convenient car wash place to go. The rates are responsible and progressive in price for the service rendered. It takes approximately three to five minutes to get stationed in position, which includes paying for the service. The attendant will hand spray the exterior and then hand wash with a light bristle brush any spots in advance of the actual wash.
Received an oil change in the morning, come to find out later in the day they didnt install the oil pan detent. Dumped probably 4 quarts of oil on my driveway in the course of a few hours. Also, the oil is black and sludgy and doesnt even appear as though they replaced it with new oil. $127.00 for a full synthetic oil change and this is the WORST oil change Ive ever received. I wont use this place ever again once I get them to do it right. Extremely dissatisfied.
Sitting in the parking lot right now to recap my experience with Nick. The temp is 79° out so needless to say I can empathize with changing oil today (I was a tech back in high school for almost 2 years). I watched him verbally mouth profanities as he guided me in the oil change door. A new system prompted him to ask for my name/address/tele #. He asked as if I was inconveniencing him. As he rifled under the hood, he was less then thrilled. He vaped while waiting for my receipt to print. I think that should be done on a break not during a transaction. No upsell. No interaction. Zero. I really don’t think my tire pressure was checked or windshield washer fluid was filled. I hope your day gets better, Nick!
Total reviews rating 4.5
95 Reviews for Parkway Express Quick Lube and Car Wash 2023:
Review №1
2022-02-03I was at Metro Hospital and broke my windshield wiper in the midst of a blizzard. I pulled into Parkway Express Quick Lube and Car Wash and they greeted me and replaced my windshield wiper in a matter of minutes. I appreciated the quick and friendly service given by Bryan.
Review №2
2022-04-21Best service I have had at this shop. Guys running oil change were super friendly, and courteous. They actually checked my tire pressure and other fluids which most places skip these days, and they had me out quickly. Great job!
Review №3
2022-03-29Stopped in for a much needed oil change and the staff couldn’t have been nicer. They didn’t have my filter but ordered it and it arrived within a couple hours. Went back and they completed the service with no trouble. Very efficient, professional and accommodating.
Review №4
2022-05-07This is the best and only place where I get my oil changed. The staff are great and do not push sales. They have great prices and treat you with respect.
Review №5
2022-05-17Jason, who did my oil change, was very friendly and fast! I feel like other oil change places up sell everything, but he didn’t! We will be returning, along with my husband!
Review №6
2022-08-16Always ok. Web site say clearly open till 8:00. Call and they say they close early. If your are only open till 7:00 put on you website open till 7:00
Review №7
2022-04-02Fast, Friendly Service! They were happy to accommodate my needs as I use Amsoil Synthetic Oil so I paid them the labor and we were both happy! Thank you guys!
Review №8
2022-04-26Guys were on point, quickest oil change I have ever had. can’t beat the $4 wash as well
Review №9
2022-07-09I wont take my cars any place else. The crew there is always super friendly and helpful
Review №10
2022-06-16I went here for the first time today and Ive found my new place for oil changes. The guy who helped me was very friendly and they got me in and out for my oil change.