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Phone: +1 248-957-2111
Site: https://stores.partycity.com/us/...
Opening hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:9AM–9PM
  • Saturday:8AM–8PM
  • Sunday:10AM–6PM
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Total reviews rating 3.7

162 Reviews for Party City 2023:

Review №1

2022-05-20

Tan in to pick up a table cloth fir catering even. Great price.

Review №2

2022-02-19

Spent over 100.00 on balloons for my dads 80th birthday. Less than 40 balloons next day they were on the floor. I could have gone to the dollar store and got better

Review №3

2022-05-24

Ordered balloons... 18 of them, only got 14 and they were all deflated within 6 hours. (and they were kept in the correct conditions).

Review №4

2020-08-12

Bridgette is a marvelous woman!! She was so helpful that I thought she owned this branch!! Definitely a viral asset, as employees just dont care anymore!! Even with her mask on (thanks Covid-19) - I could see her big welcoming smile, (and yes, she had it on correctly lol). This store has a huge collection and if they dont have it in stock - will order it for u ASAP! Will be back for future parties!

Review №5

2021-12-12

Trying to get someone to help you at this store is futile. I ordered balloons for a baby shower, green,gold and white……they put black ribbon on them. I asked for white and they said they couldn’t get white. Shelves are just about empty, I will never be back!

Review №6

2021-09-07

False advertising. Website says that they fill balloons with helium. We bought special balloons not available from Party City. Took them to the store on Sunday AM and were told they had a 2 hour wait for filling balloons. Lack of staffing. But filled their own balloons immediately.

Review №7

2021-10-11

Great place for party needs! Found all the minion stuff we needed for grandsons birthday party! Got tablecloths, plates, napkins, plastic cups for goodie bags, hanging decoration sand a piñata!

Review №8

2022-06-13

Have a great variety of things youd look for to have an event.

Review №9

2020-06-26

If I could give this store zero stars, I would. I called to check on the status of my order and was told that the confirmation number I was provided with from my online order was inaccurate. A representative gave me the information to contact Party Citys corporate department for further research/review. After speaking with the corporate department they provided me with a difference reference number. After calling back to the store, a rep answered the phone and asked me to call back due to a line instead of assisting me or even placing me on hold. After agreeing to call back, the store stated that they were still unable to locate my order with the order number corporate told me to reference. This customer service is beyond horrible and I strongly believe the representatives and corporate department will need to go through more professional development training in the customer service area.

Review №10

2019-10-28

I would have only gave a zero star if it wasnt for the amazing worker at the Party City location in Novi. The staff there was no help other than him. I was frustrated because I had ordered online for store pick up at the Brighton location and got a cancelled email afterwords and they stated they couldnt find what I had ordered but what got me was the money was still taken out when it wasnt suppose to until I picked it up. I called the Brighton location and they said they couldnt help me and to call Party City which I did and it was closed for the weekend. I checked my bank account today and the money was still not refunded. I called party city today and the women was nothing but dry and rude on the phone. Telling me I have to wait 5 days to have my money put back on my account and there was nothing they could do. The money should have never been taken out until I picked the product up. If youre going to take it out and not give me what I ordered saying you couldnt find the product but shows online you had 3 of them.. then you should make sure people get their money back quick. Thats a lot of money I spent to just not be given back in a timely manner. Especially when I had to buy a new one and on top of having to pay for 2 more for my children. The costumer services sucks just as bad as the staff besides the gentle that FINALLY helped me finding my second option.

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