Penske Truck Rental

Address: 42188 Winchester Rd, Temecula, CA 92590, United States
Phone: +1 951-719-1084
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,

Category: Truck rental agency, Moving supply store, Van rental agency
Rating: 4.5
Site: https://pensketruckrental.com/locations/us/california/temecula/652810/
Worktime:
DayTime
Monday7 AM–6 PM
Tuesday7 AM–6 PM
Wednesday7 AM–6 PM
Thursday7 AM–6 PM
Friday7 AM–7 PM
Saturday7 AM–4 PM
Sunday7 AM–2:30 PM



Name: S****** B*****
Date: 2024-07-01 17:24:42
Rating: 5
Comment: Staff was professional and courteous. Very helpful and informative. Very satisfied customers.
Name: M**** T*****
Date: 2024-07-01 15:06:24
Rating: 5
Comment: I drove a 16-foot truck from Temecula to Austin, Texas. Overall, the truck performed well, but it had a significant issue with pulling to the right, which was frustrating during our 1300-mile journey. It would have been better if this issue had been addressed before we began. Despite this, Penske remains my top choice for moving truck rentals, and I would choose them again in the future.
Name: S****** V****
Date: 2024-02-13 14:12:54
Rating: 2
Comment: I booked the truck four days before we left for Florida. My husband was the one who picked up the 16’ white Penske truck with an Indiana license plate. The truck was inspected only the body was but never check if the engine was good. We had a problem while we were driving from Temecula to Houston!!!And they charge us for the hsnd dolly which we don’t even have one inside the truck, called them they said you don’t order one but We got the receipt and they did charge us $ 20. Poor customer service and now the truck has a problem with the engine sml burning!!!!
Photo
Click here to view more comments
Name: J**** C*******
Date: 2024-01-25 22:20:27
Rating: 5
Comment: Great people great service
Photo
Name: J**** H**** R***** G*****
Date: 2023-07-25 19:27:41
Rating: 5
Comment: Nice clean truck’s and excellent customer service
Name: J**** R*****
Date: 2023-05-27 02:22:49
Rating: 4
Comment: Drove a 16 foot truck from Temecula to Austin, Texas. The truck was good except that it pulled to the right really bad. Wish they had fixed it before we started our 1300 mile journey. Penske is the best of moving trucks rentals though. Would use them again.
Name: B** S
Date: 2023-02-20 21:41:20
Rating: 5
Comment: Looking for a moving truck rental; well look no further. This Penske is a definite YES. I compared pricing with other rentals in the area; their rates were the best, and on top of that you get great customer service. The rentals are in really good condition. If you are a AAA member guess what; another reason to go with them. They offer an AAA discount. This is now my go to spot for moving truck rentals.
Name: N*** Y*
Date: 2023-02-01 09:13:28
Rating: 5
Comment: Great rental place better than the Big U for sure! Their prices beat anyones around
Name: O*** F*****
Date: 2022-08-18 15:10:48
Rating: 4
Comment: It was a very good experience.The patience to help and diagnose the issue on the spot was awesome. Came in and explained and figured it out quick on the spot and out the door. Awesome service.
Name: M***
Date: 2021-09-23 01:50:50
Rating: 5
Comment: Good service
Name: J*** M****
Date: 2021-09-18 18:12:56
Rating: 1
Comment: Today is 9/18/21 and I will no longer rent from Penske due to the overboard mask and distancing mandate inside the rental office. My decision is probably not popular but it’s time to stop the nonsense.
Name: A***** M****
Date: 2021-07-19 18:55:03
Rating: 5
Comment: Very nice experience.
Name: T*** H****
Date: 2021-05-23 00:10:21
Rating: 5
Comment: Great truck! Drove from Wa to San Diego with zero issues!
Name: V******* L**** (*****
Date: 2021-05-01 20:02:46
Rating: 5
Comment: Very good place to rent work trucks
Name: C******** W*****
Date: 2021-03-15 03:20:53
Rating: 1
Comment: I am extremely disappointed with Penske. This was the first time I rented a truck from them instead of my usual go-to U-Haul. I arrived at the Temecula location, and the truck was ready. I picked it up, drove a few miles only to find out that the steering wheel is shaking vigorously. I brought the truck back, and the Penske employee told me that she knew about it, but that the steering wheel was doing it only in the beginning of her drive from San Clemente. I could not believe that this unsafe to drive truck was given to me when the employee knew about the issue. I had to scramble looking for a U-Haul rental and had to pay extra to get the truck I needed. Unnecessary stress, frustration the day of the long-distance move is not something I needed when I gave Penske a chance. The employee did give me a free day on future rental, but seriously, I feel I cannot rely on Penske again.
Name: R*** C*******
Date: 2021-03-01 00:31:27
Rating: 5
Comment: Quick and easy
Name: P** N*****
Date: 2021-02-04 19:58:36
Rating: 4
Comment: Great friendly staff. 1 star removed just because their reefer diesel trucks leave a little more to be desired. 1 truck I rented, the cab A/C had went out mid trip, and in 100+ degree weather. Another truck I rented at a later date felt like it was going to rattle itself to death at freeway speed of 55 MPH lol. But other than that not a bad place to do business
Name: N***** w***
Date: 2020-08-16 20:26:53
Rating: 5
Comment: This is my local return place, they are good ppl
Name: D**** F*******
Date: 2020-08-09 14:49:59
Rating: 3
Comment: I like this place but when returning the vehicle, even though I was the only person waiting there, Andrew thought it was more important to check in vehicles that were parked instead of spending the 2 minutes to make sure the dolly and blankets were on the truck.So, I had to leave the key in the drop box and take the chance that Andrew would check it in properly.Im disappointed
Name: S***** S******
Date: 2020-02-16 01:23:23
Rating: 5
Comment: They have the Truck you need
Name: J** M**
Date: 2020-02-03 19:58:33
Rating: 1
Comment: Terrible policy and customer service, we filled the gasoline to where it was when we returned the truck, but they still charged us $16 penalty on gasoline because it sounds like only they have the final say, not fair!
Name: R* R**
Date: 2020-01-17 18:10:24
Rating: 5
Comment: Excellent location. Friendly.
Name: E**** J*****
Date: 2019-12-28 18:14:24
Rating: 5
Comment: I was just here yesterday renting a truck to move my stuff to my new apartment in Murrieta (Hallelujah!! Thank you Jesus!) and the customer service was awesome and the truck was super clean (smelled nice too) and the quality of the truck was as great as the service!
Name: P**** G****
Date: 2019-11-20 03:54:04
Rating: 4
Comment: Trucks are okay but theyre Tommy lift is a hazard four hands and feet
Name: A****** R****
Date: 2019-10-23 20:50:24
Rating: 5
Comment: Great service with perfect time !!Thank you Luis .......... 👍🏼👍🏼
Name: P C
Date: 2018-09-09 15:02:13
Rating: 5
Comment: Good service, excellent selection
Name: P*** N****
Date: 2018-04-07 17:37:05
Rating: 5
Comment: Are you kidding, these guys are the best, professional, friendly, knowledgeable, its a culture there that probably comes down from the top management. Ive been renting there for 10 years and had great experiences, even if we did hit a bump in the road so what, we dont live in a perfect world, so far everything has been right on.Much better than the other options in Temecula. Had an emergency one day, on the weekend had to use U haul, they raped our small farm for $375 for a 1 day rental, will never go back to them. They laughed and said that demand was high and that was their price.Go Penske!
Name: B* B******
Date: 2018-01-18 09:25:30
Rating: 5
Comment: These guys did it right
Name: C******* W**
Date: 2018-01-01 00:57:22
Rating: 5
Comment: Excellent service
Name: B****** V********
Date: 2017-06-14 14:53:58
Rating: 5
Comment: Loved it
Name: A****** H*****
Date: 2017-01-20 16:11:25
Rating: 5
Comment: Quick and easy
Name: L**** M*********
Date: 2016-08-10 19:53:23
Rating: 2
Comment: Im disappointed in Penske Truck Rental of Temecula. I was charged two hours for a one hour rental. My actual receipt showed a total time of one hour and four minutes, BUT that included both the time it took for them to go get the truck and bring it around the front of the building for me and the time it took them to go check out the truck and check mileage after I brought it back (clearly those two things took more than four minutes). Even if the guy at the counter would have stopped the clock when I handed him the keys I would have been under one hour! Seems pretty petty to charge me for their time, not actual rental time. Im not worried about $7.50, but thought others should know this as Im sure this happens all the time at Penske (probably to boost revenues).
Name: N*** S******
Date: 2016-07-02 01:06:53
Rating: 5
Comment: This is the best Penske location Ive been to. Customer service is amazing, especially with Tavish. Been coming here for years!
Name: M*** F******
Date: 2016-06-24 01:43:09
Rating: 5
Comment: Best costumer service I have ever had.Hands down best penske in the country!👌👌👌
Name: E* M***** S*******
Date: 2015-04-14 07:21:20
Rating: 5
Comment: If your looking for a high quality truck with a lift gate ramp or both Penske is your spot and if your looking for a truck rental facility that almost never runs short on trucks and the staff are extremely friendly and helpful look no further
Name: E**** S*******
Date: 2014-04-14 01:13:02
Rating: 5
Comment: Best place if your looking for a good quality truck !!! Great customer service