Performance Plus Quick Oil Change in Battle Creek

Review №1

2022-05-14

I would like to applaud the employees for there professionalism and honesty. They serviced my car with an oil change, checked and aired my tires and topped off my other fluids in precision time. They at no time tried to sell me on any other service. I will most definitely continue with them. Again thank you Sirs for an awesome service.

Review №2

2022-03-15

My first time here the staff was amazing all very helpful and friendly also Buba went above and beyond thank you Buba

Review №3

2021-09-03

First time I ever showed up & there was no waiting. Staff unfriendly & unprofessional. I actually drove off. Did not want any of them touching my vehicle. You will lose business with this staff. Went to another oil change business near by that was just as professional as they were busy. I think you know where I’m going. Bye! And that 1 star, is a minus star!

Review №4

2021-06-14

BEWARE! I had an oil change done here on my 2 year old vehicle. I paid almost $100 for it plus I tipped the service tech. About 2 weeks pass since I got the oil change. I noticed a burning smell from my car. I was in Portage so I stopped at PepBoys and asked them to diagnose the problem. The oil drain plug was not properly secured. Oil was leaking out all over the underbody of my car. I was a quart low. I never noticed oil spots in my driveway because the skid plates prevented it from dripping on the ground. If I had not taken it in for inspection this mistake could have ruined the motor in my car. I called the store and complained. I spoke to Mike who stated he was the manager. All I got was an apology. Not good enough! I want everyone to know how their service technicians are trained. Go here at your own risk. They offer no refunds. Not that I wanted one. However it would have nice to have been offered a future discount, not that I trust them to service my vehicle again. At the very least they could have offered a good car wash or detailing to remove some the oil mess. Save yourself the time, headache, and extra expense even if it is minimal. Next time Im going to the dealer!

Review №5

2021-08-18

Stopped by with my 2006 Honda CRV and got an oil change, in and out in 15 minutes and tgey were so nice and professional. Right now for a basic oip change the cost was only $29.99!!I will be going back in 3,000 miles!!Thank You !!!

Review №6

2021-08-06

Poor management. & I witnessed an employee of theirs get hit by a customers car while trying to guide her in for her oil change . The employee went flying 15 feet from where he was standing , got a concussion, scraped arms, and complaints of neck and back hurting. And the manager still required the rest of the employees to service the car, and accepted $40 from the lady who hit the guy with her car, in exchange to not get police involved . My fiancé , who was also an employee there and I was bringing him lunch at the time, called the police to make a report to handle the situation the correct way; and was fired on the spot for calling the officer to explain the situation. He was fired for simply trying to handle the situation correctly . And they had already lost an additional employee that same morning. The manager also smokes on the job with other employees, does burn outs in the parking lot and speaks very inappropriately in the shop. Very poor management.

Review №7

2020-12-29

I came in for a basic oil change. The technician broke my dipstick off in my van, I asked if they could get it out. They told me they could not (they didnt even try). I then asked to talk to the manager and asked for them to either get the dipstick out or make it right some how (discount or really anything). They refused to do either, the manger who wasnt even working on my van said the dipstick was damaged before I got there. Which was simply not true. Very disappointed that they wouldnt even try to get it out of my van. I have lost complete trust in the shop, if they cant even get out the dipstick then how can they change my oil?

Review №8

2020-08-22

I’m from out of town and I needed a oil change called in the morning to make sure they had my oil filter a lot of places do not because I drive a bmw ! But they had more then enough to get the job done for me and others I really appreciated that! They were very friendly and thorough all the guys that worked today very friendly and knowledgeable I will be back thanks guys keep up the great work!!!!

Review №9

2022-07-11

Got an unexpected $10.00 off coupon this time!!!! WOW Thanks so much!!!!

Review №10

2021-05-18

Went to get my oil changed on Thursday because I was leaving to go back to Texas on Saturday. While there they said they added transmission fluid (didn’t ask, just did it.if they would have asked I would have declined and gone to Honda or Acura to get it.) i only said I wanted my oil changed. While driving to texas my transmission started to slip a little while speeding up around 75-80 mph. Got to Texas early Sunday morning. I Took my car to Acura to have the transmission checked and I’m told I’ll need to pay almost 1,000 because they put the wrong kind of transmission fluid in my car! When I called the manager he was rude and couldn’t stop himself from interrupting me, very unprofessional. While I was telling him what happened he was having conversations with someone in his office. He then insisted that Acura was lying to me because they must have seen the sticker they put in my car?!? Not sure where THAT came from because I took the sticker was off because I hate having them on my window so they didn’t see anything. At that point I realize he’s a liar and trying to weasel his way out of being responsible so I was done talking to him and demanded to speak to someone else, he says hell get someone if I could hold for a minute. I said yes and he said, okay, bye then hung up. Acura said I was lucky because it could have caused my engine to blow. Wish I would have never gone here because my car is ruined from their mistake. Definitely stay away from this place.