Performance Plus Quick Oil Change in Lowell
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Lowell, Kent County, Michigan, US
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Site: http://www.performanceplusoil.com/
- Monday:8AM–7PM
- Tuesday:8AM–7PM
- Wednesday:8AM–7PM
- Thursday:8AM–7PM
- Friday:8AM–7PM
- Saturday:8AM–6PM
- Sunday:Closed
Performance Plus Quick Oil Change in other cities:
I started going to another place a while ago because the customer service wasnt great, they were not being honest about what my car really needed they were just trying to upsell instead of really help me, I was being charged more for oil changes compared to other places, and there was a couple of times were my change was not given back to me around $3 or so. And being a younger girl I was to shy to say anything and just thought well Ill just consider it a tip. But now I definitely regret that.
We just went in there to get a simple oil change. All the guy did was upsell upsell upsell all I wanted was a simple oil change as I stated before after hearing that all I wanted was the simple oil change the guy became very rude one of his buddies came in there to get his oil changed at the same time. He went over there gabbing with him for at least 5 minutes then comes back looks at us throws the clipboard at another guy says you finish this up will never Grace this place again.If there was a way not to put any stars on here thats exactly what I would have done cuz one star is way too much.
After going to get an oil change my car started leaking oil in our garage. I came back to the quick lube to have them check why it was leaking and they quickly inspected the car most likely tightened what was loose and then proceeded to tell me it must be my engine leaking fluid. I took my car to the garage of lowell and had to spend another $40 for them to tell me there was nothing leaking. This proves to me that nothing was leaking in the first place you need to own your mistake not cause someone to spend more money because of it. I will never ever visit this establishment again and caution anyone who does.
Very inexperienced staff ... I had to walk down stairs to teach the pit guy how to grease a dodge truck... $50 for an oil change tech says we don’t carry conventional oil... being my truck is a 1974 synthetics would be the worst for my engine .... these guys are seriously morons ... stay away!!!
I had my oil changed here and ended up leaking almost all of it out. I went back and they told me it was the oil pan, so I took it to a repair shop. It turns out they caught debris from the bottom of the engine on the lip of the oil filter, causing it to not be seated properly.
Total reviews rating 4.1
63 Reviews for Performance Plus Quick Oil Change 2023:
Review №1
2022-03-08These guys are awesome! Great customer service! They got my windshield wiper back on and working today in a few short minutes! Thanks again!
Review №2
2022-03-21This is the most honest oil change place I’ve ever been. They are good, honest people who are here to help and will not upsell you if you don’t need it. They do an excellent job, very fast, and I highly recommend them.
Review №3
2021-12-23Stopped in for an oil change and received exceptional service. The guys were very nice and offerred some recommendations. They were not pushy at all if I said no. I will definitely return for next oil change as this location is extremely convenient!
Review №4
2022-01-27The attendants were courteous, efficient, fast, and not at all pushy when having to bring other details about my car to my attention. I will be making this my regular oil change place.
Review №5
2021-12-04The guys were quick. They let me know there was a chance they would not have the proper wipers. Afterwards they were able to find a pair. Oil change, fuel cleaner, new wipers, all in 15 minutes. Thanks guys.
Review №6
2022-01-19Friendly staff fast service but seriously when did oil changes cost $50 and they try to sell all the add ons. I get it is their job but damn
Review №7
2022-05-09Always fast and efficient. In and out in about 10 minutes. Very friendly.
Review №8
2018-11-02They have outstanding service. Theyre very knowledgeable and straightforward. I have never felt pressured into getting something. If you tell them you dont want something they dont haggle you like other places I have been to. Also for my military brothers and sisters they have a 10% discount. I will definitely continue to go back.
Review №9
2020-08-01I give these two Technicians Brenton & Chris 5+ stars!!!! First thing I appreciate there mask policy! They are a major asset to your company! They are very professional and very throughly and NOT pushy! Brenton does great in the sales! Keep up the great work! Thank You!
Review №10
2022-02-06Fast, friendly service at a fair price.