Kerbside pickup
Yes
Pet City Pets in Ypsilanti
Categories
Location on the map
Ypsilanti, Washtenaw County, Michigan, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 734-487-0800
Site: http://www.petcitypets.com/
Site: http://www.petcitypets.com/
Opening hours
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:9AM–7PM
- Sunday:12–5PM
Pet City Pets in other cities:
Comments (199)
Took my Aussie doodle in there staff was amazing very gentle with my dog thanks pet city
The personal there are very knowledgeable. The store is in immaculate condition. The animals are well taken care of.
They had what I needed at a good price. Very knowledgeable staff.
I have been a Pet City customer for over 15 years. I bought my very first dog (Yorkie Poodle) there. She was the best dog ever and gave me so many years of pure joy! I also have purchased two cats from there. I only purchase my cat food (Taste of the Wild) from here because it’s top rated and the only food my cat will eat. The owner and employees have always been extremely knowledgeable and helpful whenever I am in the store. The store is very clean and the puppies and cats all seem well cared for and happy. I would recommend purchasing your next puppy here if you’re in the market for one. It does help to go and get to know the puppy and choose which one suits you best, they all seem to have their own personalities. This place makes the experience very fun and don’t make you feel pressured to buy, that was important to me. Thank you Pet City for all the happy memories and good years with all of my fur babies!!!
Got our puppy there a week ago she is great and we love her love this place will recommend
I had the most amazing experience buying A puppy for my daughter, Dee and Pat Were amazing, They answered all my questions and we’re very very thorough letting me know To contact them if I had any further questions I would highly recommend coming here.
I walked in simply to check this place out for myself after reading about the deplorable conditions their puppies are kept in, in addition to the fact that this store only obtains its puppies from PUPPY MILLS. This store deserves to be shut down for continuing this practice. STOP SELLING PUPPIES!!!! Anyone who purchases a puppy from this store is most likely going to have many expensive vet bills down the road. They come from very bad stock.
Per City Pets in Ypsilanti is really cool! Quality pets and people.
Great selection of exotic reptiles, fish, and arthropods. Very friendly and helpful staff. Id much rather support a small buisness like these guys than petco or petsmart. They actually take proper care of their animals here!
Other than the smell and the kennels.... It is a good place for buying exotics.
Cute puppies, reasonable prices, nice people, decent selection from fish to spiders to dogs.
Over the past couple of months Ive visited this pet store on multiple occasions without purchasing a single thing. I was looking for a puppy, and wanted to gather as much information before making the life long commitment of bringing a puppy into my home. The other pet stores I had visited had a hurry up and buy attitude. Not here at pet city, they were more concerned about a bond between the person and the pet. After spending two hours yesterday hanging out with a mini aussie and asking Steve a million questions (thank you for your patience Steve) we made the connection with the mini aussie. Now heres something that those who have read some of the negative reviews should know about this place. They wont just send a puppy out the door with you just because you are ready to buy. If the puppy isnt ready they let you know when it will be, which for us was today. They make sure the dog is eating, drinking, going potty as it should, and that its healthy. We took our puppy home today and after about an hour of being home with us he has quickly adjusted to our home. Hes eating and drinking just fine, and both times he has went potty it has been outside. I appreciate you guys taking all the time you did with us and helping us find our newest family member.
The favorite local pet store to stock up on pet products! Dogs sell fast here because I swear they only get the fluffy and cutest ones! They carry a large selection of doggy products considering it is a small building! Great for reptile products as well! 💗💗 they have fishies too! 🐟 🐟
I got my puppy from there he’s a great puppy 🐶
Only been here once to buy dog food, but the entire atmosphere felt off during that time. Ive mostly come here to review that this store has been raided by the Humane Society, and the owner has pleaded guilty to animal neglect. Something I feel folks deserve to know.Theres an article on MLive that goes into detail about the puppies with Parvovirus and those that were found dead next to heaters, for anyone with the stomach to read further. I highly suggest not supporting this location and finding somewhere else. Animals deserve to be happy and healthy, not sick and dying. If you love animals, this is probably not the place to stand by.I cannot speak to their current operations, but reading through the case/article detailed some truly horrific things and a long history of concerning practice, and I am absolutely shocked that they have been allowed to remain open.
This place is great! Really has that family pet store feel to it! They always have an answer for every question I have( which I love) since I am a 1st time pet owner. Always my go-to place for my 🐕 !
Wonderful staff, clean and very welcoming with my dog and myself.
Great prices and very helpful owner and workers! We have purchased 4 puppies from here that have all been very healthy, wonderful temperaments, and lived to very old ages happy as can be(3 are still with alive). We will be purchasing from pet city pets for years to come!
I had a great experience here finding my new healthy fur baby a havanese/shih-tzu/poodle mix. Both Steve and Stu were very informative and helpful. I was even contacting them with all kinds of questions after I brought my puppy home and was provided with much guidance. Was also provided a puppy package upon taking my puppy home.
The owners are awesome, and the staff are generally pretty good and helpful too. I always come here for pet food. They have a good selection of fish, and a decent selection of reptiles as well. Theres always a couple kittens and a few types of puppies as well.
Lots of puppies on the weekends. Sales people are very nice and knowledgeable. It smells more like fishes and reptiles then puppies or cats. Doesnt smell too great, they need a ventilator. Variety of dog food, treats, harness collars, all reasonable price. Its too bad its in a trashy neighbor, the people I saw today look really frighting with their bald tattoos , long ugly beards, ugh they scared my kids, we left.
They staff here do not show any interest working with animals or with the public. Not friendly or helpful people. The store itself is in pretty rough shape, the animals are in even worse shape... prices on everything is very high, but you can definitely tell its not going back into the store or care for the animals. Its on record with the humane society, that they had and were trying to sell sick dogs, knew the dogs were sick and did not seek vetcare.. Ive personally supported this store in the past, hoping it was trying to improve its establish and care, but sadly its getting worse. The store reached out for support from the community, asking to voice personal experience and opinions of their store because they wanted to improve things after this last animal abuse investigation. Then proceed to block every negative comment, concerns and questions, That were asked or voiced.I definitely do NOT recomend this petstore.
I rarely take the time to write reviews but I have to put this out there. My experience with Pet City Pets has been awesome from start to finish. I have been looking for the right addition to my family for almost a year and visited there frequently and was always treated great. I finally found my furkid and she, Sweetie, a small toy poodle, has been awesome. You can just tell by her personality how well she has been treated. I have been there a few times after my purchase to look at puppy stuff and get her a check up and each visit has been great. Thanks to Pet City Pets I have everything that I could ask for, after all, this is a long term commitment and big decision. I am very happy!
Loved this place at first. The store had a variety of animals in the shop and friendly staff who loved the animals and were willing to work with you. However, we put 100 down on a dog just to come back to pick him up and them give us a different dog that they tried to pass off as the other one.
Really nice owner of store durex to earth really takes time to talk to you. Lots of pets to see. Love all the puppies and looking for kitties.
I bought my dog here Aug 2019. I am just now finding out of the abuse and neglect at this pet store. I am happy I got my dog out of there and that he is healthy, but it is unfortunate I supported their business. Shop elsewhere.
This is a great place, and I have to be honest when I first started going there a couple years ago there was a strong smell in there and I couldnt stay in there long. I am sure it was because of past employees that didnt do what they were supposed to be doing to keep it clean and no longer work there. As time went by and I went in more and more and the smell was less and less. And actually thinking about it (because I was reading the reviews, it reminded me I had forgotten about it Lol!) I just went in today there is no longer any bad smells. I am impressed! Keep up the good work Stu and employees! Heres to many more years of your wonderful pet store.
I originally started going here when I got a bearded dragon, they always answered any question I had, happily. They even helped when I thought he was sick. And I didnt even buy the lizard from them, they were just glad to help. Not long after I bought a great dog, with no health problems. And about a month ago I bought a puppy who is in perfect health. They even give you $25 dollars in supplies when you buy a puppy, which is very helpful. Before I was born my mother bought a cat there that lived to be 15, she was in perfect health but unfortunately a wild animal got her. I have only ever had good experiences here and I will always go back! This place is so helpful.
I just spoke with the most unsympathetic person. The dog that was given to me as a gift was purchased from there and is now ill with heart worms. He was quick to tell me that wasnt covered and if it was heart disease it would be covered but he didnt offer any suggestions as to a vet that they use that may give a discount....he was quick to tell me that he have to get off the phone with our 2 min conversation. But, I remember when I called when the dog was still a puppy that the conversation wasnt rushed. Ive been recommending this pet store, but with this experience I wont do that again.
I had such an amazing experience here. Steve and Frankies mom (Im sad to say I never got her name) were awesome. They treated me and everyone who came in as if we were old friends. They were so helpful in making my decision and very knowledgeable. I will definitely be back. Thank you so much! My puppy is perfect!
Bought my Australian Shepard from this pet store. My family and I love him so much!!! They were very helpful with concerns and questions bit pricey.
This is a really great pet store. The employees are always super friendly. One time I needed crickets for my salamander really badly and when we pulled up they were locking the doors. We just about to go to pet smart but one of the guys stopped us and asked us if crickets were all that we needed so he took us in and let me buy a bag of crickets even though they could have just said they were closed. This was so nice that we didnt have to drive to pet smart and pay 3 more dollars for the same amount of crickets you can get for $1 at pet city. Great place!
Still Curb side. Good price on ghost shrimp. Ripped off on cherry shrimp. So very small and expensive, $3.99 ea. only to have them gone by the next day. Friendly staff. Likely only there to buy ghost shimp. 10/1.00.
Have been in the store several times and this place is hands down filthiest pet store i have been to. Staff are knowledgeable but dont seem to care very much. My experiences have been mostly positive here but seeing expired dog/cat food is concerning the smell is horrid prices are very high especially on expired food... most supplies around the store are far over priced i understand making a dollor but dont right ripping people off is sad. Parking lot is loose gravel that people peel out on shooting rocks at cars. Overall look of the store is not great looks rundown ive seen some work getting done. Then nothing very siprised thought this place might turn around i will be taking my families bussiness elsewhere from now on thank you.
Great experience. We purchased our puppy over a month ago from them. The staff was very friendly and helpful. The store offers a free puppy check with your purchase and my dog passed with flying colors.
Prices were okay. However they sold me an Australian shepard that Id most definitely a rough collie mix. The staff is helpful. But I wouldnt be surprised if their pups come from mills and are not responsibly bred.
Outstanding store and experience! The staff is very friendly and knowledgeable. The prices are reasonable and great care is taken for the animals. I highly recommend visiting Pet City!
I go to the grooming in pet city pets for my dog Riley, he loves her and enjoys going. my dog has certain needs and most groomers my dog is mean too. I keep going to her she treats my dog so well, very nice and respectful. I am happy i decided to stay with her as my dogs groomer. i always recommend people or friends how have dogs to her.
Been coming here since 1988 college days. 3 dogs, all wonderful. * Groomed too! 10 yrs, 15 yrs...and new one. Folks aways have been great.
Dr. Hermann DVM , mobile veterinarian was there.His staff was extremely nice taking care of arrangements for my dearly departed service dog, CHILI. Great veterinarian. Great staff. Dr is very inexpensive compared to other veterinarians
They always have the dog food that my dogs eat in stock and the staff is extremely helpful and knowledgeable in what types of dog food is good and what they have in them. They take the time to explain how to care for the reptiles and what not that they sell there as well. I do wish they would stop selling puppies though.
After looking at the local shelter and not finding an older dog that would fit into our home, I convinced my boyfriend to come here. I knew their puppies were cheap and the staff is generally nice. I felt confident that a family owned store couldnt be a puppy mill because of the condition its in. (Like PetLand, flashy and overpriced).We went on a very good day, because the gentleman (I forget who) who helped us, was very friendly and gave us opinions about breeds and talked to us about all the puppies without being pushy.We decided on a aussiepoo, who passed his free examination and fecal. The only thing that concerned me is that he lost a few ounces (ounces mind you) on the second trip. The vet said probably because they sit a lot in that store.I asked how big I should expect him and the guy who helped us said he didnt know. I then pressed and said well dont you know the breeders/ where the puppies come from? He then said oh yes the owner knows them personally. So I asked again well how big should I expected him? He then said 60-75 pounds. Thats a huge dog to just have grow up in your home if you were not expecting that size! So Im not sure if the puppies were new and the guy wasnt brief on their parents or what but we shall see if he does grow into that size.
I found this place online and sent my husband here just to look, he fell in love with a puppy right away! It was a litter of three beautiful little girls, they are English Bulldog/ Australian Shepherd mixes, and they were playing with each other an being so cute. My husband ended up putting a down payment on one before he left. The next day we went back together and brought our Ziva home. She is in great health and all up to date on her shots. Pet City even paid our first vet check.
The staff there were awesome I purchased my 2 month old Shih Tzu. They had the Vet on site that day she received her check up and passed with flying colors. Steve also gave me a free bag of dog food ($16) for her.
This store sold me a kitten who tested positive for feline leukemia. He was sold at a discounted price without any word of warning. I dont care if their staff is nice, if you have dealt with this place, get your pets checked!!
Glad I got my boy out of there 3 1/2 years ago, place is a dump. He has a scar on his head from when i got him he had a large wound on top of his head. And he was also deaf which they never mentioned, Due to him being a Double Merle, (caused by irresponsible breeding which is known to lead to birth defects, google it) just more proof they are negligent and should not be handling animals.All that being said, I love my sweet Falkor and we have learned to cope with his impairment. I hate to think what might have happened to him if they did know he was deaf or to any of his littermates that may have been deemed unsellable
So I wont sugarcoat it, this place used to be DISGUSTING. It was like the poster child for why pet stores need tu be a thing of the past. Always smelled horrible, super filthy, with sickly sad looking animals at ridiculous prices. I dont know happened in the last year, but things have definitely changed.We decided to look into getting a puppy for Christmas. We had NO intentions of ever purchasing an animal from Pet City, I just went in to get some mealworms. Well, the place looked like a Petsmart! Spotless clean, smelled nice, good looking animals that appeared properly cared for, and both the guys on staff were nice and personable. Then we looked at the puppies.All seemed in good health and spirits, clean cages, and all their prices were roughly half of anything wed ever seen in there. We fell in love with an Aussie heeler. They allowed us to pay half and then pay the rest a week later when we picked him up. Our vet gave him a full bill of health and 5 months later hes awesome!So in summation, the place aint that bad anymore. Id say go in and give em a chance.
I worked with Steve to purchase an adorable 9-week old golden doodle. He was helpful and responsive. The store held the dog for 24 hours so I could come after work the next day. My son is allergic to most dogs, so Steve worked with the owner to allow me a 5-day window to return the dog if my son, Aiden, couldnt handle him (with a $25/day fee, which I think is eminently reasonable). Id figured if I got Bob (my sons choice for the dogs name) home and gave him a good bath, Aiden would be fine. I was right. The photo is me and Bob. This terrific dog was only $800 (a steal for this type of dog).
Super helpful and knowledgeable, we took the kids to find out if my niece should get a corn snake for Christmas. They took out snakes for her to hold. Great place to find out if your pet will be a good fit.
It has been remodeled on the inside..... Corner pet stop not a big box shopping store.... Prices are reasonable.... Staff is friendly.... The the doggie is a friendly greeter .... My husband like to purchase VICTORY DOG FOOD from this pet store
Everyone who says this crap about the puppymills is lying. the owners here are wonderful and caring and i could not believe that they would be a part of that. the puppies here are always in good spirits and are healthy. steve has an incredible amount of knowledge about reptiles and i trust him over anyone when it comes to my ball python. i will never go anywhere else and i am so happy they are in business.
Great place . . .Great staff very helpfully, quality supplies. Not to mention a mobile vet comes threw on certain days of the month. .WAY WAY CHEAPER then a vets office. Me and my dog Gizmo use it all the time. . .
I try to always shop here VS big chain stores. Low key mom and pops type place with really good customer service. I dont know anyone personally there but they treat my like a friend. I love this place ♡
I take my pup to Melissa to be groomed and she is very knowledgeable and personable! I appreciate how she makes herself to answer my questions, clips his nails and is just pure awesomeness!
I have never been into a worse place. The smell that smacks you in the face when you walk in the door is nauseating. The store it self is UN-organized and clutter laying everywhere. Their puppies for sale are $450-$500 and are locked in tiny glass cages with what looked like urine soaked towels. I felt SO bad for these poor animals. On their website they claim to have a play area for the pets but in reality its a 4ft by 4ft box with glass walls they they use just to show you an animal not let them play. Some of these tiny boxes had more than one dog in them as well. This place should be shut down for sure. I literally held my breath and ran out to get fresh air. No doggie should live like that :( The humane society of Huron Valley is SO much better and their animals are treated with the love and care they deserve.
Definitely smells like a pet store and is low budget but the pets looked well cared for and the owners/employees were pleasant and helpful. Nice change from chain stores.
The store has always been very clean,even though without an attention to buy a pup they let us play with the puppy and puppies are very adorable
Over all a great store! I’m a regular customer and go there at least once a week to get food for my lizard. The staff are extremely friendly and happy to help.
I love this place! It is such a good store but there are 2 rude staff members. The nice workers got out the animals and they talked about them and let me and my family hold them ❤❤❤❤❤ I would definitely recommend this place
I came here just to look and fell in love with all the puppies they had! They were all playing with each other an being so lively, and had a lot interaction with the people working there. They had four of the most CUTEST Pomeranians I had ever seen an left with my very own girl Pom that day named Alice, she is in a great health an is the most adorable thing you could ever imagine! Pretty sure she is close to a teacup pom but she wasnt sold as one, and was a great price! I would of paid 1,000 for her hahaha.
I have lived in the area for the past 3 years; An Employee there Steve is a great guy that has alot of knowledge when it comes to reptiles; he helped me get through some feeding issues I had with my snake. His help would be greatly appreciated when I had to have a certain kind of mouse for my very picky eater. Im a fan of supporting small business over corporate monopolies, Pety City is a great choice. They have many different puppies that they let out towards closing time, so its great to go in there and get your puppy therapy. We just bought a American Eskibull puppy from them 3 weeks ago; he is healthy as ever, and very well mannered. Meghan is a great help when she calls to check in on him and see how we are all doing with training. She has many great tips on training habits, and deals on vaccinations. I would recommend them to anyone who needs advice on the care of their pets, or looking to add a puppy to their life.
Nice folks at Pet City Pets. We purchased a Cockapoo from Pey City Pets in Ypsilanti. Very friendly and helpful. We followed up with an exam at a local Vet office, the puppy was healthy with the exception of a minor ear infection which Pet City Pets reimbursed for the treatment.
I did an internship program here and although the place doesnt have a welcoming odor, thats mainly because of the pets going to the bathroom because WE ALL GOTTA POO! I enjoyed my time working there temporarily and I would recommend going here to most people in Ypsi. Not to stuck up, bourgeoisie folk from Ann Arbor (especially the scorned women that I find the majority of the unfriendly reviews written by). If you can handle the smell of dog and cat scat combined and are looking for a pet, visit here. The staff are gracious (if you respect them like human beings) and the owner is an all-around great guy. Please ignore these ignorant one to two star reviews, written by cherry-picking, upper class, purse-dog wielding female dogs. Thank you.Note: if you organize every review from lowest to highest score, pretty much all the bad reviews are written by women XDDont expect these gals to give you much respect from day one. (Especially the *****es that use the dog snapchat filter)
I Love this store. Im able to get help when I am there to find what my Turtle/baby needs.
Staff is friendly and knowledgeable about animals they have. If I need anything for my pets Id make the drive to go there again!
They have an amazing selection of pets and pet supplies. Customer service is great and prices are very reasonable
Decides to return home in the comfort of his own bed as two puppies will be passing away through the night due to Parvo. This place personally feels that they can treat Parvo themselves. This is called animal abuse! Google it! They have recently been raided due to an ethical practices, dirty facility etc.
If it is true that they buy puppies from puppy mills, and I have it on good authority that they do, that is reason enough to never enter the store again until it stops that cruelest of all practices. It is stores like this that keep puppy mills going. Both should be closed down.
They are awesome people with a passion for their pets. They helped us pick out our new puppy and all the supplies we needed.
I got my adorable yorkie poodle here it is one of the best places to buy your new pet i love how they have a little play area 😁
Melisa is the best groomer EVER!! Gentle, loving and cares for the best as if they were her own!!Would recommend her highly.Signed,Deb and Godson
They sell puppy mill dogs. If you dont know what a puppy mill is, google it and prepare to be horrified and sickened. And if (more like when) your puppy gets sick due to the horrid conditions they were born in (and the suffering their parents went through, and go through, and go through), Pet City will not refund you the money you paid for the puppy or help with the vet bills. STAY AWAY. There are puppies galore in countless animal shelters and rescue groups. If you want to save a puppy, go to one of those places. By buying a puppy from Pet City, youre not going to be helping or saving the puppy youre buying, because as soon as your cash is in their register, theyll have yet another puppy mill puppy taking the one you boughts place.
They are not as good as I thought in the beginning, I purchased a puppy from them and it turned out that she has some mental issues and when I contacted them about the issues, they told there was nothing that they could for me. So I guess the guarantee doesnt mean anything!
Pretty nice place we been going there over the past few years they seemed very knowledgeable on any questions weve had about our animals always been very friendly
My dog riley main haircut place, very nice there and my dog Riley loves her and she so good with him. Recommend her to all my dog moms and dads :)
It smells but the staff is very nice and helpful. Oh knowledgeable especially with reptiles!! Megan Steve and Sky are always welcoming
Pet City Pets has always been worse than a dump. I have lived here for 30 years and if I had of thought I would have kept a record of the filth that I have witnessed every time I had gone in there. I have kept small animals before and when I bedded them I used shavings of one sort or the other and when I first went in there all of the rodents were in 2 of feces and the place reeked of urine. That was years ago and since then I decided that I would go in there just to keep track of the conditions and every time it has been filthy with some form of feces and urine. The store always stinks and is just plain nasty. It is a little store and it is a very old store and the people that own it are just trying to make a living but off the people in that community. That is wrong. The community has been struggling for years and they tell you that their puppies come from local breeders. That is not completely the truth. They do have people that are breeding those puppies for them. And those places are as filthy as the store. They also purchase some of their puppies from those horrendously abusive Puppy Mills where the adult dogs live in conditions that a rat wouldnt find acceptable. Those adult puppy mill breeder dogs are suffering unimaginable torture every single day of their little lives. It is sickening. It upsets me to think that this man Stewart who owns the store would think that selling these puppies from these abused breeder dogs is fine and to his customers that he is so dedicated to that he will match them up with the right puppy? Yeah right. The only thing that he is interested in is making money. And he is doing that. Off of those unsuspecting people who go into his store looking to add a cute member to their family in the form of a breathing living creature being a puppy. This is still not right. These people dont know where these puppies are coming from. He tells them from local breeders. What they do not know is the torture that the parent dogs are going through in order for him to make that special match for your family. A lot of people do not realize what Puppy Mills are and of course the store owners are not going to tell you the truth. It is all about the money.I would think that after all of these many years anyone with a good heart would get tired of lying to those friendly community people who trust him for being the nice guy that they think he is. How can anyone go to bed at night knowing how many people they have taken advantage of just to make a few dollars. And then to think of the conditions that those breeder dogs are suffering through just to provide him to sell in his store those dear sweet family type puppies. I dont understand how anyone can run their business and thus their life knowing that they have taken advantage of the community that his stores are in. I just dont understand how anyone can be as heartless as this man is. Or anyone that purchases puppy mill puppies.
My roomates come here all the time for feed for their snakes and massive fish. I was amused by the aquarium section and the cute pup that greets you at the door.
Small family owned pet store with great customer service. They always offer to take my 40 pound dog food to my car.
Great service and great products. Its an hr away from where I live and I take the journey to shop there for my pets and their needs
Been going to Pet City since I was little and now that I have my own pets this is where I go to get their stuff literally right down the street. Good people good staff
Store was nice and clean.I bought all my dogs from here and they all are healthy and doing great.Great service and all around great store.
Our bully destroys tennis balls all the time. We stopped by to get one before we went to the park. It was 5 after closing, they still went and checked (they didn’t have any), but gave us a freebie! Thank you! We’ll be back!
Weve been going here for years and have yet to have a bad experience. They might not be the biggest pet store, theyre a mom and pop type store and very welcoming.
Pet City Pets may be a little store, but they make up for their size with their knowledge of reptiles snakes to be specific. Theres 1 man that works there and he knows about snakes because he has a real passion for them.
Waaaaay overpriced on essentially mutts. Nothing wrong with a mixed breed dog, but in my day, these dogs were given away or sold for $20...not $599.
I found the man running the shop was very honest and upfront about the puppies and wasn’t pressuring me to hurry up and buy, he answered all my questions and I left with the sweetest shih-poo 💗
Every month I have to buy a certain kind dog food. Out of the past 12 months theyve been out 4 times. Thats a failing grade. And every time it seems like they just dont care. Never going back!
Love the customer service 👌 Nice an Clean Store .
I got my yorkie poo from them and I love him so much he is healthy and awesome thank you ♥️🐾💙
Oh my gosh the puppies were do adorable and well taken care of...The Staff were very helpful with information related to the puppies
Great animal experience here. So happy with our new Australian Heeler
Awesome local pet shop. A little pricey but all in all GREAT. Willing to work with prices
Huron Valley Humane Society had to RESCUE several animals from here a few week ago. Including puppies.
I love this store! Staff are very friendly! I bought two kittens from there. The kittens are playful and friendly too.
This is where I got my beautiful Shorkie pup. They are the nicest ppl and have the greatest pets. I love my pup ❤️❤️❤️
Very pleasant small town pet store. A wide variety of pets at very affordable prices.
Great service! Very happy with our puppy bought from Pet City.
Local community family owned store. Close to home and open when I need them. Personable staff. They have a wide variety of animals.
Great staff and prices. Staff is very knowledgeable when it comes to care and feeding of your special friend.
Dont buy any aquatic pets or coral. Horribly kept!
Good people that care about animals. Always been helpful and have a good variety and quality of pets and supplies.
While my experience was a while ago, my puppy lived less than a week because their negligence and greed was more important than properly cleaning after a case of parvo.
Melissa is Amazing... (grooming) my dogs love her and she does a great job
Very good place to shop low cost wellness and vaccine clinic for dogs and cats
I really liked this place. Im satisfied with the puppies I got from here
The place smells absolutely horrible. I tried to ignore it, but the smell was overwhelming. I had to wait in the car while my friend got his feeder fish.
A great place for any pet that has dietary problems or allergies. Helpful, knowledgable staff is there to help!
Close and friendly service good prices for my pets needs
Our family loves pet city great pet store. Friendly staff.
Very small. Little selection. Unhappy seeing attendant slamming loudly on the glass repeatedly to gain the attention of the puppies.
The best place for all your pet needs nd they have great customer service
Horrible inhumane treatment of dogs!!! From puppy mills and kept in small plastic containers- even the bigger ones! They don’t take care of them!!
It was a bit shabby and there were cars in parking lot with all flat tires. You know they had been there a long time
Cut my doggies nails
A little scary, if this is the place I went to, w 2 pups laying out as dead in a fish tank: IDK.
Always friendly and helpful! Very good Groomer and nails next door
Love this store, I drive 40 minutes just to get my rats from here.
I know the employees here, its a great place for everything pet related!!
If you buy ANYTHING from this place, you are supporting a business that utilizes puppy mills. STOP SHOPPING HERE
They always have what I need. I have gotten two dogs and a cat from them.
Always the best place to be for anything! Always helpful staff too. Been going here for years.
The owner is a great guy! This is a five star place when you consider where it is at.
We always get our dogs food here.
Steve and the other staff are nice. We always give them our business.
Excellent staff very friendly will differently be back
Love the people that work there been going there for years
There are great i like this place they are very helpful.
The guys there are friendly and easy to talk to.
It smelled horrible! Animals were not well taken care of. The poor little Parrotlet was in terrible condition.
Love this place Steve is an awesome guy and helpful , all the workers here are always so nice and love to help
Great place to get all your pet supplies.
Great people, great pets, and puppies. Puppies are all very healthy.
4.2 out of five. So much to the rating system. Dead puppies, really!
Great selection of rare pet items and food
Its always a friendly and nice customer service especially with steve and megan
Friendliness, family oriented and they won’t sell you anything you don’t need.
That were we got our puppy she great
Always helpful and kind.Great prices and clean environment
Very customer friendly staff. Well knowledgeable
Love this place but the website needs to be fixed, I cant view anything without some scam page popping up.
The only place I can seem to rats for pets without paying to much for them
Good service
Great staff friendly and knowledgeable and great pricing
The staff is so down to earth and friendly
I did not visit pet city. I was visiting hair salon next door to there.
Love going here and cuddling fur babies!❤
Love Meg and Steven they are so helpful.
Stinks but great staff.
Neat store! Really nice folks.
Not sure what to think. It is dusty and old but pets are well cared for.
Friendly, Helpful.
Great place love their honesty and great hospitality
Staff is always friendly and very professional
I love pet city. Always willing to go the extra mile
Bought a pupie from pet city and have a PARVO and died after five days
The staff are amazing and very helpful.
Service was great....Steve is amazing!
Very friendly staff. Great experience
Only one person wearing a mask. Disgusting.
Very nice woman, very affordable.
Some really cute puppies
They have a little bit of everything and starting saltwater
They are always so wonderful and helpful
They always have what we need.
Best pet store in Ypsilanti
Doing a good job and helpful 👍
Love looking at the cute puppys
Large selection, great price
Very knowledgeable and helpful
Clean...knowledgeable friendly staff
Great and helpful staff!
Fav!!
Do your research and go somewhere else.
They need to a air freshner it stink!!!
Nice pet store close to home
Friendly! A++
Always full of information that we need
Very Nast
Great mom and pop place
Fun place
My next companions will be from here.George
Friendly staff and helpful!
Friendly and sufficient.......
PUPPY. MILL. PUPPIES.
Great people, and service.
The animals there as adorable!
So friendly and knowledgeable
I love customer experience
Total reviews rating 4.1
199 Reviews for Pet City Pets 2023:
Review №1
2021-06-30Very please with my recent purchase from Pet City! We bought Dixie a month and a half ago and she is a great dog. Healthy & friendly! When we went in to look for a dog, the cages were clean, the dogs were fed and had water.I do believe they have upped their practices here after issues in the past.Absolutely recommend.
Review №2
2022-05-29We purchased our mini Aussiedoodle puppy here in early April. We went in on a whim and did not do our research on this place beforehand which we should have. While we love our dog very much, we do believe this pet store to be negligent as our puppy came home sick and has been sick since we got her. Conveniently when we took her to the veterinarian the pet store recommended she had a clean bill of health even after we expressed our concern about the things we had noticed during the first few days after bringing her home. We took her to our local vet after a few more days to get a second opinion and thank goodness we did because she in fact was unwell like we had suspected. She has been on medication for about a month now and we have racked up hundreds in vet bills already. Like I said, we love our dog and would never want to return her to the pet store, but they should be held responsible for their negligence in caring for these puppies. Even when adopting a dog from a shelter the pups are well cared for and checked for all kinds of sickness before they are allowed to go home with a family. We paid over a grand for a sick dog and thankfully have a wonderful vet but I want to make sure that others know what they are in for when purchasing a pet from this pet store.***Update*** Our vet suggested we get a DNA test done to see if our pup was at risk of any genetic disease causing mutation. Glad we did it because she is at risk for several and we found out she isn’t only poodle and Australian Shepard like we were told but she’s also 25% cocker spaniel and 25% American Shepard…something to keep in mind if you’re looking here for a particular breed.
Review №3
2022-02-19A mom and pop style store. Owner is very personable and helpful. Surprisingly great variety of items. Some fish items they have Ive only seen with YouTube fish experts. Prices are also very reasonable.
Review №4
2022-05-20Love this place.. owner is super friendly!! Wish they had a bigger variety of pups. Always the same breed it seems.
Review №5
2018-03-15This is the ONLY pet store in this area that Im aware of (& Ive been to them all); that sells Call of The Wild cat food. It is the ONLY BRAND that Ill feed my cat because its ALL NATURAL, NO GRAINS, NO FILLERS, NO BY-PRODUCT OF FOOD OR ANIMALS, NO GMO, ETC.; & is extremely reasonably priced. While I realize that other stores such as Petco, Pet Smart, Target, Meijer, etc do sell other natural cat food; NONE of them sell this brand. In addition to that, & equally as important to me, is that it is LOCALLY-OWNED & NOT a corporation. Given the option, I will ALWAYS SUPPORT LOCALLY OWNED 1ST. They know me, my children, & most importantly our cat!
Review №6
2020-03-09I just brought home a lovely little lady from Pet City Pets. She looks healthy, nourished, and well cared for. I dont know what theyve been through, sounds like a lot. I met decent, hard working, kind people running the store. It was clear to me that they are doing what they can to improve. Were very happy with our Evie, and they made the sale process easy to understand and clear.
Review №7
2019-04-06Great place! They have an awesome variety of animals and the staff was extremely helpful! Went in because Ive been unsuccessful at switching my ball python from live to frozen. They recommended I buy live and thump them. Sure enough, within 5 minutes, my ball was swallowing his first animal in months! Thank you guys so much!
Review №8
2017-07-07I had a very pleasant experience with them. I had some issue with my first puppy and the owner came up with a very professional solution to resolve the issue. Now I am very happy with my healthy pupStrongly recommended.
Review №9
2021-08-12Super impressed with this pet store! The employees were extremely knowledgeable and friendly. It was clean and organized. There were many adorable puppies to choose from and we picked one out to be a part of our family.
Review №10
2021-06-07I just bought a puppy from here a few days ago... the nicest people you will ever meet here.. and their prices are very reasonable... they even helped my with supplies to take home for my puppy. I would definitely recommend this place to anyone who wants to adopt an animal..... Oh and did I mention they were extremely nice people? 💛😃