Pet Supplies Plus Battle Creek in Battle Creek
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Battle Creek, Calhoun County, Michigan, US
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Site: https://www.petsuppliesplus.com/...
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–8PM
- Saturday:9AM–8PM
- Sunday:10AM–6PM
I have to give this place credit where its due the crickets are the main thing I can speak for I keep getting them from here and have only gotten from petco twice and those two times are the only two times my crickets started dying off or eating eachother the only time i have problems with pet supplies plus crickets is if Im doing something wrong not to mention everything is at least 5 dollars or more less then petco this will always be my one stop shop for any of my pets
Ive never been one to go to pet supply stores. Usually because of prices. Theyre just so darn expensive. But in this case I had been unable to find my PetSafe automatic litter box refills ANYWHERE but Amazon. I bought the litter box at Meijer and I literally have only seen them in stock one time in several months. So I signed up for their reward card since they run quite a few specials for reward members. The prices werent that bad as Ive seen in other places but again I dont shop them so they may be the same everywhere else now. I was happy to find what I needed and bought some other stuff for my new cat. I just received a 25% off coupon for my whole purchase so Im going to go and make a big purchase on things like the litter refills that are $20 a piece that last for about 3 weeks. Bonus its the closest to my house of all of them. Staff was friendly and one woman was actually quite helpful for something I was looking for. Show me where it was and told me all about it. She probably talked to me for 15 minutes. She was very nice and helpful. Changed my standard opinion of pet supply stores.
It was my first visit and it was a good experience. They have a lot to offer for your pets. Prices are about average, but do have money saving programs for some of the brand. We spoke with staff because we wanted advice. They were very helpful. The person at checkout was also very friendly. I would recommend this store!
I love the dog wash....buy a dirty dog pass($25 for 5 washes) 1/2 price buying then that way. Its super convenient, I love the elevated tub, and the hair and mess is all there and not in my bathroom. Strongly recommend checking it out of youre going to wash your own dog.
I cannot say enough about Chris and his team. Customer service is their number one concern and they truly understand how important our fur babies are to us. I have never had an issue with this store in the five years I have been a customer. They go above and beyond to make sure you and your pets are well cared for. They are all my favorite people in the world and so thankful they have been able to supply me with the food that I need for my pets during this terrible pandemic. Bless them all and please be sure to keep them protected from the virus when you shop. Although masks are no longer required, please make sure you are vaccinated when you visit their store or please wear a mask.
I have always had excellent service when I and my furbabies shop here. The staff always is friendly and helpful. I needed a harness for my newest baby, and the clerk was very helpful finding one that would fit and be difficult for him to reach to chew on. She took the time to put it on him to make sure it would fir properly. When I use a cart, the cashiers always ask if I want a blanket or towel for the cart as my dogs are smaller and the littlest one has gotten his foot caught in the cart at another store. These are touches that make me come back.
Stopped in to pick up a bag of Redford senior dog food yesterday and they were out of the size I needed. The manager was very helpful and made sure the bag I needed was in the next order. He called me the very next day to let me know it was there and he was holding a bag for me. Excellent customer service! Make sure Pet Supplies Plus Battle Creek is where you shop for all your pets needs!
I met my dog’s foster mom at the adoption center here and it’s where I first met my little Lewis!The staff at the store was so friendly and happy to facilitate our meeting! After meeting, the staff helped me pick out a harness for Lewis and they really took the time to make sure he was comfortable.I’d recommend this store to anyone who loves their pup as much as I do!
Just brought my boy in after our grooming system stopped working. The new updated grooming system is wonderful and no longer coin operated but the drying system isnt heated so it takes longer to dry a poodle. Thats fine though since my system is so I can dry him almost completely and go home and dry him and fluff him at home. Staff is always friendly and we love talking to the grooming ladies.
You can tell they are trying. But this is twice that I have gone there and had to check my receipt because it didnt add up right. I had to go back inside and show the cashier and another worker who then got the manager bc the price on what I purchased was labeled cheaper than what they charged me. I do however appreciate the service here. I was asked 3 times if I needed help finding anything while I was looking for what I needed by a different staff member each time. You can go to petco and never see a worker besides the cashier, and have to walk all the way to the front to ask for help. So I do appreciate that! I have fish, and am completely disgusted at the fact that they still sell fish bowls and sell live fish in tiny containers where they are forced to swim in their waste and ammonia all day.. It is utterly inhumane to keep any fish is anything smaller that a 5 gallon tank. Stop trying to make a few bucks. I have a beta in a 6gal tank, and thats too small. He has spunk and character. As well as a consciousness. It is ignorant to think any living creature doesnt. Get it together pet stores. I did the same kind of review at petco. So dont get it twisted. Its animal abuse at the least. To sell something and promote it as easy, is horrible. Any living creature that a human chooses to take in as a pet, deserves to be treated with the best life. And if you cannot provide that, you shouldnt take the responsibility!
This pet store has a better selection at cheaper prices then petco does. It is also cleaner and more sanitary most of the time Petcos animals escially their birds are stressed and dying quickly! Those people are very poorly educated! I have told them several times but they do not seem to care this store takes much better care of their animals and they also look healthier and happier. I would personally remmonend this place over petco. They also seem to keep stuff in stock more often also!
Spotlessly clean, professional and helpful. I had called ahead to find a product for a pet clean up problem; Chris checked and told me the sizes and prices available. I asked him to set aside one for me at customer service as I would be in after an appointment. When I got there the product was waiting for me. I bought our pet food, went up to check out and a very polite young lady asked if Id like some help out to my car. HowI appreciate that! Purse, oxygen tank and right after an eye doctor appointment. Yes, I am very grateful that this store cares about our pets and the customers. Thanks again. Their courtesy took a lot of stress out of my day!
This place is phenomenal! It is a small store but carries all of your essential needs for your pets. The groomers are excellent and very loving to your fur babies. The staff and manager are some of the nicest people I have ever met. I am sure you will love it as much as I do 🐩💗🐩
I take my dog here for grooming and I have to say that Gail is amazing with her. My dog is older so she has hearing problems and cant handle the personal dryers so they accommodate and use a cage dryer on her! She is always treated so well here! I appreciate them so much!
I buy a lot of dog food. They are THE best place in town for your dog food purchases. They typically have the most stock of any store in town, a number of different options, the best prices and a lot of helpful and friendly staff. No need to go searching for help, there is always someone readily available to help.
I went there to wash my doggo. It was $10 which was ok because they supply the shampoo and towels and do the clean up...however, I didnt realize when I got in there it was like a carwash and you had to add extra money for the water to come out. Im glad I had some 1s on me. The dryer is pretty neat. I figured it would scare my pup, but he was ok with it. Not too loud. Id go again. If you go, take a wad of 1s!
My dog was sprayed by a skunk full face-on. When no groomer would touch her, I took her to this location to use the dog wash station armed with peroxide, baking soda, & dish detergent (popular internet wash solution). Staff said “no,no,no — you want an enzymatic” and recommended a product in the store. It worked like a miracle!! One 20 minute wash wasn’t enough to fully clean our dog, and staff were very gracious to allow us additional time with the water at no additional charge. This was a great customer service gesture that remedied a terrible situation, and I was delighted to spend my money on necessary apparatus replacements at this store rather than online. I will definitely purchase from Pets Supplies Plus in the future!
Lots of pet food brands to choose from and a variety of other pet supplies.Reasonably priced dog grooming and nail clipping services available.Staff is very friendly and helpful.My boyfriend lost his wallet there and they kept it in the office for him until we called around to places we went that day.
All the employees were so pleasant and bent over backwards to help you find what you needed. I will be a loyal customer from this point forward. They do cost comparisons for you so you can get best price available. Help them out by taking a pic of good price you see and they will match it👍
Took my tiny jack Russell to get her to nails clipped and watched the staff handle her like she was pitbull. They slammed her on the ground when the dog got upset that they were pulling her little legs in an awkward position. She came out with 3 BLOODY PAWS! Customer service was nice but offered no help. They refused to cut my bigger dog because they saw me struggle to get her out of the car.. because shes big and scared not because she was acting in any way aggressive
Took my puppy for grooming but wasnt happy with Gales work on him this time..he came back very stressed didnt eat the whole day and wanst his playful self.I had to wash him at home as he was itching badly.Never grooming him there again.But the store workers are very helpful and friendly. The store is well organized.
Honestly one of my favorite stores to go to. When i first arrived i was very pleased by the variety of the foods they have the moment i walked in the door. I got my first fishtank here while they were doing their 1$ per gallon sale. Everyone was always really kind and helpful. I commonly come in to get different fish for my tank but most common is my feeder fish. Love the koi and pond plants they have this summer. They are so beautiful!
I gave 2 only because my cashier was SO friendly and helpful but the girl who I asked to help me find puppy formula and was rude and instead of asking how old my puppies where when I asked if she thought I should get bottles or a dropper she said how would I know I don’t how old or what kind, almost just walked out and went to pet co witch I will do in the future even though I live a block away from pet supply that will be my last visit and hopefully many others when I share
Not the greatest location, but excellent pet store!! The have a MASSIVE selection of dog foods and even several raw option. The staff seemed very knowledgable and willing to help. Be sure to join their free rewards club to save on most items in the store.My new favorite pet store in the area.
I love this Pet Supplies Plus location. Its always clean, well organized, and the staff is so friendly and helpful. I had a young man spend a good 20 minutes going over different food brands with me when I was switching my cat to a senior food, and it was very helpful. Their small animals, fish, and birds are well cared for, and their reptiles are cared for better than chains like petco and petsmart (in my opinion as a reptile person). This is the only store in the area I will buy pet supplies at, and I highly recommend it!
I shop at the Pet Supplies Plus on W. Columbia in Battle Creek. Its quite convenient since its close to Meijers. All the staff have always been very curtious knowledgeable and helpful. Sometimes when Im in a hurry, I ask where something is and they take me right to it. Ive been shopping there for almost five years and have never had a complaint. They have a good selection of pet needs. On the rare occasion they didnt have what I was looking for, they did their best to ordered it and had it in store before I expected. Needless to say, Im very happy with Pet Supplies Plus.
We love the Doggie store we get to ride in Moms cart & everyones so nice to us! We always go to Toenail Tuesday. Thats when its half price for toenail trim! The girls do a good job. I have watched them groom other dogs while there and I think they do a good job. I groom my dogs myself. We get our food & treats there, too! Good selection of food, toys, accessories, etc for all animals! Great place! 🐕🐕🐕🐕🐕
Everyone there is Always willing to help you with WHATEVER you Need. Like Your Questions, Their New Products , an internets🤔Suggestion,etc...& some have added what they have tried and worked their pets. ☺️Very Helpful! The Best Place, that I have tried and found, for My Finicky Cats!!! ★I think we might have finally found the best two kinds of food for My, Of Course, Perfect 2 Cats! Thank-You, so very much, Pet Supplies Plus for the Wonderful Help!😀
Normally this would have recieved a good review as the staff are always helpful and attentive (plus they love my dogs, so thats cool). However, I am slightly miffed that one of the self serve dog wash basin is still out of order. Its been 5+ months since my last visit BECAUSE I need that closed in, higher wash basin. One of my dogs cant be bathed at home because of her hate for water and a groomer is out of the question for that same reason. She flails, cries, chokes herself on the lead, etc. You name it, she does it. I always purchase the dirty dog wash card and would live to be able to use it regularly but need the equipment in working order. Im sure the money spent to remedy this issue would be recouped by consumer use. It makes no sense to me and I consider not even using the store for any bn of my pet needs.
Nice clean store.. HOWEVER.. dont ask me to keep my face mask on when the cashier keeps asking me what I said over and over again bc she cant understand me/hear me. MY BODY MY CHOICE.. because of this I wont be back at this store. If you are scared of the rona stay home!
Super disappointed that they got cheaper and smaller pig ears that our dogs, and our neighbors dogs wont even touch now. We were told it was to save money. Well clearly. Theyre half the size and they definitely arent from pigs. They arent even the same texture. But they sure do cost the same ridiculous amount!
There was a rude employee that Battle Creek PSP. We were trying to get dog food and toys for our pets. She was said they were curbside only that we had to order online and then come back.On the Facebook post made by Battle Creek PSP, they said party of two may enter the store. She didnt even acknowledge what we were trying to inform her.
Walking into the Battle Creek MI Pet Supplies Plus is like coming home. You are warmly greeted. They quickly learn your name and your pets. The staff is friendly, knowledgeable and an exemplary example of what customer service should be. Anytime you have more than just a few items or any large bags they offer to carry them to your car. Just stop in and you will see what I mean! Thank you PSP Team from Cindy & Serena!!
Total reviews rating 4.6
199 Reviews for Pet Supplies Plus Battle Creek 2023:
Review №1
2022-02-13My fiance bought a Scorpion! Really I was terrified but was reassured by 3 employees that they cant climb! We barely see him but he is kind of a cool/different pet. Our 3 year old named him Peter.Woke up this morning to a climber! Is this normal?
Review №2
2022-03-19I have been a customer of pet supplies Plus for at least 20 years. Chris in the Battle Creek store goes above and beyond, he is always very knowledgeable and helpful. I love being a part of their member rewards, as I always get good discounts and I have referred others to this store as it is such a great experience. They have a good selection, and they appear to care about the animals that they have in store. Thats very important to me!
Review №3
2022-06-30Best place around to buy live crickets. My birds love the food, I love the low prices and rewards perks!
Review №4
2022-06-08This was the first time I had shopped there. I was pleasantly surprised how knowledgeable the associate was that help us. And what we were shopping for was on sale for a good price, a win win.
Review №5
2022-02-13Great place with friendly staff. I love their manager as shes always helping me with fish. Fish stock is kinda lacking, but most stores have told me itd been really hard to order since covid. I would say my only concern is other staff who dont have as much fish knowledge catching the fish for you. I would like to see a little more care and attention to detail so the fish is a little less stressed when being chosen. Im ok with taking time :)
Review №6
2021-12-04This was my first time going to Pet Supplies Plus. We dont live in town and were visiting. I wanted to get a chew toy for our 69 lb puppy. They have an GREAT array of dog toys, treats, and food along with many more items. We found exactly what we needed yak cheese!! Our teething puppy loves yak cheese!! The staff was very knowledgeable as well! I highly recommend this store if you are looking for great puppy ideas!!!
Review №7
2022-02-26I highly recommend this store. The pet supplies are great and on the rare occasion if there is any problem, they listen and remedy the situation. They are also good with the pets that are brought in. They trimmed my dogs nails in just a few minutes. Thanks!
Review №8
2020-12-22I can bring my fur baby with me in the store and we always find something she wants,needs there.The staff are always friendly and helpful.
Review №9
2022-02-22Chris the Manager was amazing, he helped the Haven ministry of rest, and the LRP Life Recovery Program out with fish supplies and knowledge.We were able to put up a community African cichlids tank effectively.Thanks so muchDennis Michael Mclynn 👍
Review №10
2022-07-01Very helpful ladies; I had to find medicine for my cat that I had never bought before.