Pizza Hut in Adrian
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Adrian, Lenawee County, Michigan, US
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Site: https://locations.pizzahut.com/m...
- Monday:3–8PM
- Tuesday:Closed
- Wednesday:Closed
- Thursday:3–8PM
- Friday:3–8PM
- Saturday:3–8PM
- Sunday:3–8PM
Pizza Hut in other cities:
I called a local number but spoke to someone NOT in Michigan and im not sure they were in the U.S. Anyway i ordered a BBQ chicken deep dish pan pizza and breadsticks. I repeated my order THREE times and the woman repeated it bsck each time. I received a BBQ chicken thin crust with sauce on the side. Super disappointed. I blame the outsourced ordering person. Pizza Hut should use local Americans.
Pizza is typical Pizza Hut. What stinks is ordering online and my order not ready. Stated would be ready at 6:05. Only 35 minutes later I got the pizza.I will never come at a busy time again. I may never come back period.I understand being busy but why is there a huge line when70% of the people in the store have ordered online and paid for. Terribly inefficient.
Pizza was delicious as always, but what really made me happy was how polite and friendly the employees were with my son who was turning in his first book it reward. They were encouraging and excited for him and made it a special experience that he was getting his first ever reward personal Pizza. Thank you for making a little boy feel like a million bucks and encouraging him to keep reading.
If i could give them less than 1 star i would. They have, on more than 3 occassions, screwed up on our orders in a row. 2 times they have given us the wrong items on our pizza and tonight they over charged us by not hearing our request for items on the $5 flavor menu and charging us full price for less food (missing the other half of breadsticks that come with the flavor menu order). When i called, they stated we technically got the food we ordered and so there was nothing they were going to do about their mistake. The customer service here is sub-par on a good day and horrible on an average day. i will not be using them again.
We enjoy all the items on the menu. The toppings always were fresh for us. The biggest and only complaint was the call center when you are busy. I speak English. The person trying to take my order however didnt. It took me ½ hour to order a Hawaiian w/no green peppers.1st of all... it doesnt come with green peppers. 2nd of all... she was asking me questions as if I were purchasing a Lexis. 3rd of all... hung up on me AND charged my card. Pizza Hut Call Center = poopoo center. However, Pizza Hut rocks!!!! Love the food!
They made a mistake on my large pizza , so they had to make another one , meanwhile my other to pizzas , bread sticks , chicken wings sat in the warmer and were not very tasty , matter of fact , we didnt even touch half of it , was not happ , the girl said she would give me a price adjustment , never seen , not happy
We always shop local,because it MATTERS, enjoy the pie, but would like to see some sort of LOYALTY program, pizza hut,and others offer it. And invest in your business, guys at work say they dont stop in,because it looks dirty. We argue, my wife wants Aubrees, but i insist on LOCAL! Take pride in your landmark.
I ordered 3 pizzas they were all made poorly one had no sauce at all it was supposed to have extra sauce.I called the manager she was very rude about it she would only replace if we brought the whole pizza back when we took it and showed her she said that has never happened before.After calling us liars i will never recommend anybody to eat at pizza hut in Adrian Michigan!
When I call to order my food all they can tell me is no I cannot do this no I cannot do that seriously if you cant give me a pizza for about ten bucks and when I ask to get the cross stuffed and Im willing to pay the additional $2 and tell me know that is absolutely insane I will spend my money elsewhere
Total reviews rating 3.8
127 Reviews for Pizza Hut 2023:
Review №1
2022-06-25Customer service has been lacking in all service industries over the last few years due to staffing shortages. However, the gentleman that was running the register when I picked up my pizza at the US 223, Adrian, MI location was by far the most pleasant and professional employee that I have had the pleasure of dealing with over the last few year. That young man needs to be recognized and applauded for being the type of person that seems to care about providing great service.
Review №2
2022-05-309 months pregnant , and didn’t know they close at 8pm … called at 7:55pm, and this wonderful guy still took my order and was absolutely understanding about it ! Food was delicious!
Review №3
2022-02-08The stuffed crust pizza was over cooked. Almost burnt. Which dried out the cheese in the crust. Lousy. Seems like mgmt needs to wake up. The store has a history of short hours and over cooked pizzas.
Review №4
2021-10-24My pizza was hot, fresh and tasty. It also had a good amount of toppings and best of all the man up front took care of me as soon as I walked in. He built rapport with some light conversation and was very polite. I arrived about ten minutes to close as well. Alot of other places would have been rude due to that fact. That is the kind of customer service that made me feel appreciated and valued and will bring me back to order more pizza more frequently.
Review №5
2022-01-22Ordered the stuffed crust with garlic Parmisan alfredo sauce with Sausage and Pepperoni. The Alfredo sauce was so salty we couldnt eat it..
Review №6
2021-06-22Placed order for delivery. Only received half the order. Called them, sat on hold for almost an hour. Then was told they needed to get management. The manager literally just hung up on me. Refused to talk or even fix the issue. I called back and asked to get refunded for what was not received, got hung up on again by the manager. I will NEVER EVER order from Adrian Pizza Hut again. They are the rudest and most unqualified people that could be hired in there.
Review №7
2021-07-10Ordering was fast and easy. The pizza was delivered quickly, and it was still quite warm and very tasty. The price was more than I wanted to spend, but it was still a good value.
Review №8
2022-07-23Google says its open but its closed ever since covid why not update Google...
Review №9
2021-01-31While waiting at Adrian, MI store on 223 I watch an employee go out of hes way to help a customer. An elderly man tried to enter store to place an order and was greeted by a young male employee. I couldnt hear the conversation but I understood the employee was explaining to the man that orders needed to be phoned or made online. Customer wasnt able to do that so your employee instructed him to wait in car and he would help him. The employee returned with paper and pen to take his order. What a nice young man I thought and had to share so others knew of his kind efforts. Not only did we enjoy our pizza but left knowing your company has a wonderful young employee who goes above and beyond to service your customers. Wish I knew his name but only know he was a white young male and the incident happened 1/30/21 at 5:15pm at your Adrian, MI US 223 store. Please let him know someone saw his kindness and congratulate him for doing the right thing.
Review №10
2021-10-17The pizza is great, but Im reviewing the App. It really needs help. It does not work and wont remember your info, so it takes forever to type everything in. It needs revamped to be user friendly and efficient, because it is not. It drives me nuts every time I want pizza. Please advise!