Pizza Hut in Canton
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Canton, Wayne County, Michigan, US
Site: https://locations.pizzahut.com/m...
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–11PM
- Saturday:11AM–11PM
- Sunday:11AM–10PM
Pizza Hut in other cities:
Bit of a roll the die if the food will be good or not here. Sometimes it hits, other times it is a complete miss. And lately it has been the latter.
Headed there for a pickup on lunch break tonight. The food was ready perfectly on time and tasted delicious but for some reason the dude working the counter, after handing me my food as I was walking out the door says “I love you” to me. It took me a minute to process so I didn’t react but bruh, I love you too. 💕❤️💕😂
Pizza was very delicious and our out of town guest enjoyed the pizza as well.
Placed a contacless curbside take-a-way for $56 and when I arrived I had to illegally double park and sat outside forever. When I went inside the lady was rude and kicked me out. Never got my food and I paid these people a $7 tip just to bring my pizza out to me and they couldnt even handle that! Beware the entire parking lot is a mess and they share parking with two other resturants that also do cubside take-a-way. Ill probably have to fight the charge with AMEX next week, what a waste of time! Beware of this place, rude and very poor service! I can only imagine how poor the food would have been because again, I didnt get my order! What a complete joke!
The order delivered as per the instructions. I placed the order online for carryout curbside pickup and to be placed on the passenger side of the vehicle. So, as soon as my order was ready somebody from the store came up and delivered it exactly as mentioned.
EDIT: They are now on DoorDash like a sane person. Well done, Dave. 5 stars achieved.Let me tell you about Dave. Dave was pretty cool. I called Dave and said Hey Id like some pizza delivered and Dave said Awesome. We dont have a delivery guy, but we understand technology exists to solve this, so well Doordash it.Amazing! Hardly 3 miles away, perfect and reasonable response (considering I can get it from literally anywhere and anyone else almost 10+ miles away. Like, idk, Buddys. Slice of the 80s, etc.) Dave was, and still is, worth 5 stars. Class act, Dave.Now let me tell you about Angie. Angie picks up the phone and goes we dont have a delivery guy. I say Well sure, Dan last time just did it through doordash, why cant we do that?This reasonable suggestion coupled with my frustration as to how Angie could possibly be any different from Dave was met with immediate frustration and passive aggressive anger.I began to understand immediately how different from Dave Miss Angie was.We get through the order after I realize that Pizza Hut apparently just calls regular pizzas pan style, whatever that means, with no help from Angie who instead decides the best way to correct my idiocy of Pizza Hut branding terms is to put me on hold. Times like these I wonder What Dave Would Do.After discovering Im an idiot, Angie places the $50 order with a nice, passive aggressive comment of Well, we dont have a driver and now the order is put through, so itll get there when it gets there.Nice. Succinct. Proper. Classy.
I havent been to PH is many years, but this was the first time since then. The food was good, we ordered off the $5 menu. Service is also good and fast!
Not a great service. Employees handle food without gloves, orders made incorrectly and not in time.
Poor quality of food. Bare minimum toppings. Wrong crust than ordered. No side pepper or ranch offered. Did not show prepared pizza upon counter delivery. Poor customer service. No smile No eye contact No Welcome No Thank you. Just bad quality of pizza making. Very unhappy with overall experience. And this is not first time. This is new normal for pizza hut.
The website was a bit cumbersome to use. Then when I was done ordering, I was told that the store i was ordering from was not delivering at the moment, and I had to pick up. Not a big deal, but the website did not save my order when switching to pick up, so I had to enter the whole thing again.Edit: In order to submit the survey I was sent, it is making me leave one of my answers as a public review. The comments in this review were specifically in response to the question on how they could get me to strongly agree that I would recommend to a friend. I did agree that I would recommend, but not strongly. Overall, I liked my experience with Pizza Hut, and would order again. The website thing wasnt a deal breaker. My family enjoyed the food.
Where do I start... Late pizza and I ordered a stuffed crust with beef, green onions and mushrooms and my pizza tonight SUCKED!DRY with no sauce, barley any toppings, over cooked etc. I will NEVER order here again! EVER
Okay, I call and place an order at 815pm this evening asking to pick it up at 945pm since thats when Id be passing the store on my way home from work. The guy who took my phone order was short and sounded none too pleased about me placing an order to pickup 15 minutes before close, I apologized and promised to be on time. I arrived at 940pm to a store with the open sign off and a guy that Im presuming to be the same one as I spoke to told me they were closed and had been closed for 2 hours. I checked the address and phone number of the location and it was correct. To say Im dissatisfied is the understatement of the year. Train your employees to have a better set of customer service skills please.
Extremely horrible service. Food was 30 minutes late, and cold. Called the store and was hung up on 3 times.
The Pizza was a cover cooked, barley any sauce. The bread sticks on the other hand were under cooked and a bit doughy. When we got there we had to ring a bell to get their attention and it took a bit to help us.
My pizza was left on my porch. No one knocked or used the doorbell. It sat there for a half hour in the cold, until I called the store and they said to check the porch. Also, not enough cheese. I like cheese!😀
I am not happy because I can’t order online my special order without half cheese, so I called to order one pizza by phone and one I order online, I hold phone for 45 min no one came to take my order, once I order from store still they did mistake waited .45 min to pick up my pizza by the time I was tired to eat, once I came home amd it was one pizza cold since I order one pizza online second one I waited for 45 min because they put the cheese on it inside of half no cheese, I am customer since 30 years use to was good but your phone out sources is very bed, last time I order the party and I need half pizza with out cheese called got one same issue. I like pizza but Next time I might be not order from Pizza Hut due to ordering issue.
Hmm educate your managers on proper food storage temps, to preserve the freshness of ingredients. The pizza was over-cooked by a lot, I had to fight for every bite. Before finishing my 2nd slice; I tossed it in the trash. In times like these you would think people would go out oftheir way to provide a good product.
Delicious Pizza. No contact Curbside pickup was fast.
Best flavour! The new Spicy range of pizzas are simply the best!
Always love the yummy fresh pizza
Pizza arrived with all of the toppings stuck to the top of the box, it was definitely dropped or flipped over. The plastic container the wings came in was smashed and garlic sauce was smeared on the outside of the container. Not happy
We had a party. Everyone was very disappointed to learn that the flavored crusts have been discontinued. Please consider bringing this back, especially the Hut favorite!
25min to make your pizza in weekend , it was ok the pepperoni pizza.
The absolute worst experience Ive had in a long time. Order our pizza at 6:50 PM, went to pick up at 7:30PM. Paid for my food and waited until 8 before i was told your order is coming out now, busy Friday night so that didnt bother me much. Waited another 10 minutes to be told, Im sorry we are just putting your pizza in the oven, so i told the young lady that i just wanted to cancel my order and get a refund. She apologized and then proceeded to call the manager over. This young man told me that he was too busy to process my refund and she was going to copy my card information and do it at the end of the night. Where is it that people are trained to write down customers credit card info and shoooo them away to hopefully get a refund later? I cant pay after I determine if my food was up to par. So needless to say i will not be going back to this establishment.
The app was easy to use and gave me the the choice of cash payment (something other apps do not offer). Tracking was also easy and accurate. And the food was great.
Horrible experience twice in a row.. the first time they left me sitting 30 minutes after I called to pick up (couldnt find my car was their excuse). Then I picked it up tonight and my breadsricks were burnt and inedible, and my 3 topping pizza had barely any toppings. The worst of all was the ladys sass and poor costumer service at the front desk 😯😯😯
I waited triple as much time as what they had told me my pizzas would be ready. No parking and the lot was crazy lots of cars driving in circles trying to find a parking space. This is the second time buying here but never again
The pizza was great, and the garlic bread with cheese on it was great. This pizza hut on sheldon and canton is for take out only, But they have the nicest lady who took are order, and brought out to the car.
Make the pizza as ordered. Requested and paid for double cheese…did not get. This was a meat lovers pizza…all you could taste was italian sausage
We were the only table there for about 15 mins. Ordered our food before another table was sat. They got theirs first somehow. Ours came out wrong. (Was even written down and she admitted she wrote it wrong) it happens, whatever. There was absolutely no sauce on either of the 2 pizzas we ordered but we werent going to wait again after they messed up the first time. While we were there the phone was ringing off the hook. She answered the phone once!A gentleman came in and asked for his carryout and it wasnt there. Said they never received that order. He even said he talked to her specifically.Something needs to change or the restaurant wont make it much longer. There was a wait of take out orders as we were leaving and the server/hostess was severely overwhelmed.
Pizza was terrible, cold.waited minimum 30 minutes (50 min total). woman doing curbside got angry when I asked for her attention and barked I cant deal with you right now you got to hold on
This review drops in a few weeks when they close this location to move into a smaller storefront. I love this Pizza Hut because it is hands down the best buffet Ive ever experienced. Seriously, Ive never seen anything like it. Selection, quality, and service. Who needs more?Long live the Hut, a Wichita original.
I’ve been ordering here for years and I’m always impressed! Good is always made perfect and the lady running the front is even better. 5 stars!
It was alright. Not very cheesy. I will not buy again. We just got Saul on top. Maybe the Delhi are better. I’ll tell u this they have cars in front of the store.
Be nice if their phone worked, then ordered online and that didn’t go through....I keep wondering if there is a camera watching me lose my mind lol. Usually their pizza is great. Today the service was bad. Phone order didn’t get delivered, online ordering not working. It’s covid so let’s give them a break right!! Happy 2020.
We always get pizza from here, and Ive never been disappointed with the quality of pizza we get.One time, we ordered bread sticks, and we showed them the free coupon (it was a random deal we got in an email) and because they took an extra 5 or 10 minutes to make the breadsticks, they sent us an email giving us a free large pizza the next time we ordered.The staff is awesome, friendly guys who just want you to enjoy your pizza.
Wait times are often longer than what they tell you when you order. For instance today, order was supposed to be ready in 14 minutes took nearly 30. They also wont give you everything you pay for or order. Last trip they forgot to include my red pepper flakes shaker, and today they left out the sauce for the bread sticks and icing for the cinnastix.
TERRIBLE experience from this Pizza Hut! I love the food but will never order from here again. I live on a dirt road. The delivery driver never came, an hour and 15 minutes later I called. The gal on the phone said that the driver couldnt get down my road and cancelled the order. WHAT? I ordered delivery because people are drinking on Christmas eve. The manager had the gal respond with (note- the manager did not speak to an unhappy customer directly..) they will re make the order and I can come pick it up. Are you kidding me? If they delivered me the pizza and apologized I wouldnt have been angry. They could have saved all of this bad word of mouth.
Great place but they go extremely light on toppings.
It was great, order was correct, nice and hot, plus the person who I dealt with was really positive and great to talk to
Came to pickup an order and was approached nicely. As I went to ask for a 2 liter soda after getting the pizzas, the manager (who was taking care of us) got a phone call and answered it after he rang us up for the pizzas. So we waited for him to get off the phone which was okay, but as soon as he got off the phone, he ignored us and started helping other customers... making us wait until the other customers problem was dealt with then rang us up for the soda. Irritating to be pushed behind and wait for another customers issue as we were first in line.
The only thing that I really really like from here are the little personal pan pizzas. All the other pizzas are ok. The buffalo wings are different. Usually you can count on most buffalo wings tasting pretty much the same.... Not here. There is a different taste to them that I dont like.
I have noticed a considerable decline in the quality of their pizza. Used to be so good, now tastes like cardboard. Also why do I have to pay a dollar for a small ranch cup? That’s way too much, considering it should be free. I feel robbed.
Just had an excellent lunch. Lee was the most friendly, quick efficient server who couldnt do enough for us. Buffet was fresh, hot food constantly replenished we have ever had at Pizza Hut. All other Pizza Huts should follow their example . Lee should maybe nationally train others how to provide such outstanding customer service.
Pizza was excellent! When we got it home it was still hot it was made perfectly!!!
Pizza was ready on time very good costumer service they even bought our pizza out to our car.
Worst customer service ever... other than the order was wrong
Please save your money and buy an edible pizza elsewhere. Two stars are for easy order and quick pick up. Otherwise the pizza is not worth two stars.Thanks
The service was fine, food was okay but the ambiance was horrific. We went to dine in and found the restaurant very unclean, unorganized & cold. The atmosphere was not inviting at all. I had to sit on a chair that was rocking because it was broken. The worst part was dealing with the unclean plates. I almost felt like walking out when the waitress brought completely wet & unclean plates to our table.
Old style pizza hut. Was happy to see that. Thin crust was great, good staff. Many Pizza hut locations are so disappointing. This place is what I remember growing up, taking the kids, and first daddy daughter lunch😀😁
Bread sticks not as good as they used to be. Ordered double order and was very disappointed, pizza was just ok
Service sucked and we had to correct the waitress multiple times. Wouldnt advise dining in, but carry out and delivery has all the benefits of decent pizza without the hassle.
Consistent Freshness and quality of the ingredients same in Dubai and the Philippines. I used to manage a Pizza Hut store in the Philippines.
Was really sad when the Plymouth location closed. Very happy to see this place still serves delicious pizza and still serves the lunch buffet. Excellent food, reasonable prices. Definitely worth stopping by if you are in the area.
I just think charging .75 cents for small packet of garlic sauce for my bread is greedy. And the sauce isnt even that good. Wish I would of known that before I spent .75.Also, why not just have a 5.99 special for one pizza. Why must u buy two to get that deal? 5.00 menu should be just that...5.00.
This pizza never made the pizza the way I ordered paid for it. I paid for double pepperoni but never received it. I tried 3 different times. One time they offered to remake it but it would be an hour wait.
I had ordered the pizza box with 2 pizzas 🍕 😋, breadsticks, and cinnamon rolls. It was cooked just right and the staff who waited 9n me was excellent.
Food was prepared as ordered. Fast delivery. Food was excellent. Great prices.
Everything was cooked perfect. It was all delicious!!! Thank you so much.
Took nearly an hour to get my order & food was AWFUL Parking is a HUGE issue as well. This location is so disorganized. Will not order here again! Only gave one star because I had to.
Its was not as good as before .I will be getting a frozen pizza from my local grocery store next time.
Wintissed a guy waiting 45 minutes for his order when it was ready for a long time. Same with my order. I revieved it 20 mins after the listen pick up time. This has been my second instance where my order was very late, and I witnessed another order being very late. Wouldn’t recommend.
Tried to do carry out no one answered the phones until the 4th call. Was told they are too busy and i wouldn’t get it until midnight it is 9pm and they close at 11.
Super friendly and the pizza is on part with what you would expect from a national chain. Took my family and we were all very happy. Other customers were friendly and talkative as is common for this area.
Poor service. Salad bar looked like a war zone. Waitress didnt even acknowledge we were eating our salads with our fingers because she hadnt brought out any forks. The saddest part was I hadnt been to a Pizza hut in over 20 years and couldnt recall why.....thanks for the reminder.
We ordered delivery and after a hour i called to see what the status of our order was since they had told me that it would be there in 20-30 minutes.When spoke to them i was told that all orders have been sent out and that i should expected them shortly.Well its now an hour and half later and we have not received our order.Terrible service.
Good pizza and I always love the bread sticks there. The employee was extremely nice as well.
My pizza was cold and I was not able to enjoy my dinner with the family.
Our order took a lot longer than expected. Our food was cold
Delivery was 20 minutes later than what was estimated. Pizza tasted as if it was sitting in a box for an hour or two. Kids werent happy, either.
Ordered online, when they first opened and my food was over cooked. The cashier was sneezing and had tissue up her nose while touching my food. Disgusting and a waste of money!
When you order a pizza Make sure you mention you want the toppings on the pizza and not on the box.I ordered 2 pizzas and some sides. Both the pizza boxes looked like as if they were crushed from the top. All the toppings stuff to the top and fries tasted horrible with oil and bunch stuck to one another.We were starving to call, complain and get a replacement. We just ate the dough.Going back to jets and papa johns . Wont order Pizza Hut again. Thanks
Pizza was overcooked and and over priced
Pleasant, efficient cashier. Order was hot and just about ready when I went into the store.
Horrible customer service.. Called ordered a pizza called right back because they never asked if I wanted it delivered..Called back an hour later because never received my pizza and was told no record of my order.. How can I talk to two different people about my order then an hour later say they have no record of me ordering anything.. To make it worse told me it would be 45 minutes for delivery. Manger was rude and did nothing to compensate me.
Driver handling food with NO gloves or clean hands, nobody knows how to use the app. Stacy was friendly and helpful as usual
Service was slow and our waitress seem to rush us to finish our meal. Also they didnt get my order correct, but did offer to cook it again.
Was charged an was told my card was declined I have proof it was not Matt sad call who ever you want get me fired if you want he dude not care this is the 2nd problem with this store a drive stole my card number added his own tip I will never go back to this place
Excellent 👍👌 Pizza eating experience.Excellent service on pre orderExcellent smiling and courteous staff ofExcellent to be termed The Palace than Hut .I loved by visit
I’d ordered take away Pizza online. Service was quick & good staff.I found the ambience good. Nice place to chill out with friends.
I go to the lunch buffet. Excellent service. Clean place. Not a huge selection for the buffet. Thats why I took one star off. Otherwise it would be 5 stars.
Food is excellent as always, but they were understaffed. I guess theyre closing down the dining room in Jan or Feb, which probably means we wont be ordering there any longer.
We enjoy the food but the staff are incredibly friendly
Staff was friendly pizza was fresh and hot.
Worst pizza i’ve ever had in my life. wings were so so.
The new location has been terrible they will try to serve you burnt pizza’s nothing is made right whoever the manager is needs to be fired because the food is BAD to the point I’m ordering dominos again smh please don’t order from this location I’m given you the heads up TERRIBLE
Have always enjoyed the Pizza Hut. Thank you much 😁
Whoever just answered the phone first off rude to just hang up on a Customer, and he seemed so unhappy in the phone did anyone teach you manners?
I ordered a Shaq pizza online and they immediately denied my order because its 11:30am very annoying will never eat here just because of the inconvenience
Online deal for half off all pizzas. Unfortunately this franchisee in the area does not participate.Well I guess since they dont want to participate then all should just find another pizza chain!
Easy to order online, order was ready early, great food!
This is the second time we order from this location and our order was incorrect. Not sure we will order pizza hut again.
Make the pizza better. There was no sauce, hardly any cheese and it was flat as a pancake
This review is long overdue but our experience was great the best part of coming to this restaurant was meeting this lovely and helpful guy named Lee he is so nice and so helpful he is like a dad im going to start coming to this Pizza Hut more often so he knows the menu serves you quickly and makes dining hear a pleasure thank you lee
Pizza hut pizza prices have gone through the roof. I ordered medium pizza with three toppings and a drink. It costed $17.86 for pickup. Dominos costs 40% less. Bye bye Pizza hut. Hello Dominos.
Woulda been nice to know they were closed.I sat on hold for 5 mins before i called back 6 times. I guess its too much to ask that they make a message telling people whats going on. They made me put one star, its 0 for me...
Food was prepared on time, everything was exactly as it should be. Friendly service.
I did wait for 25 min in the parking lot after my curbside order ready time
Not equipped with the requested additions. Quite ignorant towards the people waiting for their orders even outside the store.
Always has amazing deals. Good pizza place. Super friendly staff.
Pizza was nasty waste of 20 dollars never again
Great new Detroit style pizza, ready when promised and friendly staff.
Pizzas were delicious and great customer service.
Amazing friendly & kind staffKeep the great workLove the Bread sticksOne of the best pizza huts in the area
Luke warm pizza. wings were very small and not worth eating. Pizza just doesnt taste good like it used too.
Staff was fantastic, food was delicious as always. was in and out in 5 minutes
I had a great experience here, the manager Matt went above and beyond making sure that we were satisfied with the service and quality of food that was being served.
Ordered carryout, as expected for chain pizza. On time and fair value.
Awesome pizza. My go to for sure
The waitress is amazing shes been there years and does a great job every time i go there ..i dont dine in unless shes there.
Good for whole family. Pizza for kids. Low carb salad bar and wings for me! BEST waitress ever here!!
Best Pizza Hut buffet Ive ever been to, and its great every time. Service has always been good to me too.
. When they do make mistakes: the management corrects them. Repeat customer. Good employees at this location.
I ordered a pizza and was ready inike 15 minutes i was impressed
The Pizza ok....the buffet salad bar I was given a,hard time because I wanted to share the salad bar with my 7 year old
Food arrived early; was hot and fresh and tasted good
Great place ive been going there for 8 years i would highly recommend this pizza hut love the food and service
The pizza hut on Ford Rd in Canton mi is always amazing
Everything was great. It was nice seeing you Eric! Kathie
Service was very friendly and pizza was delicious
Not a restaurant, this is a take out place only. ..still the same great pizza ready in 15 minutes for all of you walk-ins.
Best pizza in town with Best price they work so hard for you I hate it when People but one star they didn’t have anything better to do people work inrestaurant work so hard for them and then they still have room to talk and put one star
Even during falling snow the delivery was quick
Been coming here for over ten years, always great pizza and great customer service!
L o ve the new location. Carry out only, but great staff and quick. Chi Ken Alfredo was on special.
The lady was very disrespectful to everyone there...
Pizza isnt that good for the prices, paid $5 for 5 breadsticks?! Will be going to a different pizza place from now on
The buffalo chicken pizza was too salty and not tasty as we expected
Answering service messed up my order. repeated order 3 times and she still got it wrong!!!!
Wow it’s the customer service that we miss in the corona days thank you
Great Customer Service fr Very Friendly and Kind Red head lady, sorry i forgot her name, but shes very nice
Ordered from here last night , ate .. woke up vomiting 5/6 times to where I had to go to the ER ! I have food poisoning! Thanks Pizza Hut 👌🏻 DISGUSTING........
Lighting needs a bit of work inside the restaurant, but for carryout and delivery their pizza is amazing 8.5/10
The lady working the counter, the kitchen, the curbside, she did it all WITH a smile on her face!
Their salad bar the loudest was mostly bad pieces and the Caesar one bad pieces and no Caesar dressing and the Boneless Wings had fat through it and bloody vain pieces not good........
Smiling staff and great pizza...
Its ok. Not much else to say
Clean place with friendly staff, ordered online, the Order was ready on time and delicious.
I love me some Pizza Hut. I always get good service from this location.
Nice restaurants not too many left this one is closing on Monday are waitress was there 24 years
Under staffed, had to wait for 10 min to get a carry out. One person is taking care of restaurant serving and cash counter.
Take out pizza was cold. Crust was hard. Frozen pizza may have tasted better. Disappointed.
This place is a horrible Pizza Hut I called for a delivery an she said she don’t go past 275 an I was right at the bridge was rude didn’t have any kind of customer service
Some of the Chicken Wings were really tiny for what they cost
My pizza was cooked perfectly. The staff was very friendly and took care of business
Because you have to buy the marinara sauce for the bread sticks which is free at Target
Pizza was good, service was great. Mens bathroom filthy.
Love the driver, tip you waiters and drivers even if u cant its the thought that counts.
Pizza was good but employees always seem rushed and understaffed.
Quick service but order took long time due to it of state ph numbet
Great food. Great value. Yummy, yummy.
Loved it
Great food, great service and the girls working were very friendly
Completely messed up my order.
Manager is great! Very personable and accomodating.
Great friendly staff food is always right!!
Messed up order.
So sad this location is closing soon and being replaced with a new place down the road. Carry out only.
Lunch buffet always has fresh pizza, service always great!
Best Pizza hut. Lady has been working here for like 17 years is amazing
Pizza was great. Fast and friendly service
Its just okay youd better just get a large one item of your choice somewhere else for the price
Can be busy at times, almost like staff is thin. Always friendly though
Love the bread sticks. Wish they were still a sit down restaurant.
This place as awesome food and great service and excellent pizza.
No parking space ...literally i was stuck there and wait for 15 to 20 minutes
Very nice staff, yummy pizza
Did you know that Book It! is still happening? I remember doing that when I was in grade school and now my kids are doing it.
Slow and unengaged service. Pizza was not very good.
I love their pizza, so do my son!
They hav good taste 👌
Very good
Horrible!! Im not sure if the recipe changed or they were having a bad day, but never again!!
Excellent customer service. Good pizza
Quick service with quality food.
Ive had better pizza from this location.
Always fast delivery and really great pizza !
Pizza was good. Ambience was casual. service good.
Food is great. Wouldnt recommend dining in.
Tricked me into a pizza i didnt want...no love
I love the pizza and the service is amazing
Friendly staff and very efficent
Stuffed crust is the best in this industry
Nice place but cheese bread and pizza was overcooked
Poor customer service and all I ordered was breadsticks.
The server was awesome and the buffet food was fresh!
I love this place for carry out. My kids love it.
Nice service. Pizza was slightly greasy.
Great service. Manager Matt awesome service and super great guy!
Total reviews rating 3.9
199 Reviews for Pizza Hut 2023:
Review №1
2022-06-27Great experience. The staff was super polite and friendly. The store was clean. The arcade game in the corner reminded me of the old local Pizza Hut with games and the salad buffet. All around no issues and better than expected interaction with better than expected pizza! One of the better simple pepperoni pizzas in a chain available!
Review №2
2022-08-29I havent had Pizza Hut in a while so it was a good change in my dietary habits. We got a hand tossed and original, the original had a little too much crust. Although, their crust is one of a kind, it kind of extended out too much into the center. Time the order should have been ready was a little off by a few minutes.
Review №3
2022-09-12Poor experience. Online order for delivery. One of the pizzas was forgotten. No big deal, however when driver returned about 45 min later with the pizza it was cold and no longer fresh. I called store and manager stated that I was wrong and I was told to have a good night and the call ended. So much for customer service. Again, I realize that things happen. There is a right way to correct mistake. The customer should feel like they are causing an inconvenience. Hopefully they can correct this issue for future customers.
Review №4
2022-07-17This review is strictly from a DoorDasher perspective, not as a customer. Ive only been to this location a few times, but enough to determine that I dont want to dash here anymore.The first time was ok; no issues there. The employee was polite and the order was already ready. The second time, I had to wait about 20 minutes for my customers order, which kills a dashers earnings. Again, the employee was polite and offered me and another dasher a free drink for the long wait, but the front end was so slammed and running around like chickens with their heads cut off that I didnt feel like they really had control of the situation.This last time, which happened just a little bit ago, I walked in with my pizza bag and there were three employees behind the counter. Not ONE of them asked me what my customers name was before handing me a large order meant for someone else. They all just saw the pizza bag and jumped to conclusions. This resulted in the disgruntled customer going off on ME for being given the wrong order, which meant I had to drive back to restaurant to get the correct order. They eventually gave me the right order, but no apology was offered to me and no gratis was offered to the customer for the muck-up.Granted, I should have double-checked the name on the receipt, but for no one to ask me what the customers name was grossly negligent. It also doesnt help that this location is near a dangerous intersection. I wouldnt waste my time, gas and energy going here as a Dasher OR a customer. Its not worth the headache.
Review №5
2022-05-10Pizza was terrible tonight! Ordered a hand-tossed $10 3-topping with mushrooms, ham and onions. Got a burned thin crust with hardly any toppings. Tried to call the store to complain but was on hold for almost 7 minutes in an electronic loop. Threw the pizza in the trash. Wont be ordering pizza hut anymore.
Review №6
2022-07-12Normal, what you expect from pizza Hut. If you want your order correct do it online. Every time I try to call in my order they dont understand and its wrong. (English is not the first language)
Review №7
2022-08-07Never received our delivery. Store manager hung up on me when I called to tell them, then refused all further phone calls. No effort made to fix or cancel the order. Worst experience ever. Avoid the Canton, MI Ford Rd location at all costs.
Review №8
2020-06-15I don’t know what happened to Pizza Hut... I remember ordering cheese breadsticks and there being an abundance of cheese just gooey and delicious! Whenever I order them now, I get a sprinkle of mozzarella cheese across them leaving them burnt, overcooked and just not at all how I remember them being. I’m so disappointed because I used to LOVE Pizza Hut!
Review №9
2022-04-28I received the complete wrong order. When I called to let the store know they were very apologetic and said they’d get fresh stuff made for me and sent out within ten minutes. It has now been over two hours and I have not received my food and have been sitting on hold waiting for the store to answer for the past ten minutes. I have never been so let down by a food place. I would never order from here again.
Review №10
2022-09-18My order on the app charged my card 4 times, showed the charges from my bank account to the store shift lead employee and she refused to help at all! Worst customer service, bad attitudes and not worth it.