Planet Fitness in Oak Park
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Oak Park, Oakland County, Michigan, US
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Site: http://www.planetfitness.com/gym...
- Monday:5AM–12AM
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:12AM–10PM
- Saturday:7AM–7PM
- Sunday:7AM–7PM
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The name is so fitting because this place is out of this world. It is a planet of its own. There is no way anyone can beat that price. Who couldnt afford $22 a month for the ultimate selection in State-of-the-art machines, never a wait to use any of the machines, extreme cleanliness, immaculate showers/locker rooms, amazing massage chairs, and the piece de resistance: the Hydro beds, which are the Cherry on top. Ive taken people who were so adverse to going to the gym & turned them into PF lovers.
In the middle of my workout I got kicked out of the section I was in for a class... no notice, nothing just told “I have a class so you have to go.”As a black card member I pay the same price as everyone who was signed up for the class so we should all get the same privileges since we are paying to use the same equipment.I wouldn’t mind if the piece of equipment I was using was located in another location but the wall balls and the trx are only in one part of the gym.I recommend putting up a sign or something 10 minutes before the class starts just so we can better plan our workouts
Nice location. As others have said it’s always super clean. The staff are very nice, helpful, and welcoming. I’ve enjoyed working out here for a number of years.The only negative would be the number of outside personal trainers working with their clients here. They’ll tie up multiple machines or cordon off a section of the gym while working with their people. I’ve been told that it’s Planet Fitness’ policy that there is to be no outside trainers but I see it at least once or twice a week. It makes getting a decent work out a real hassle at times. If you report it to the front desk, they will sometimes talk to the person but then again sometimes not.
It was my first training visit to this location and since the beginning of the Covid-19 Ive been very apprehensive of the atmosphere that Im in and very observing to the behaviors and habits of the people in it, but I was most pleased ti see that careful actions and habits were being exhibited from the staff and members which calmed my thoughts of what it would have been and I was able to enjoy my workout. Thumbs up to this facility, I say thank you!
Theres a new manager named LaShawna and shes making me reconsider my membership! As soon as she seen the door open she walked away from the POS going to another computer. I was left standing there until a staff member came from the back. Said manager at this point still didnt acknowledge me i asked the staff member are you all trying to get everyone to use the app? And Lashawna yells across the way Yep .... I asked her named and made a complaint! She has a very negative vibe about her... Since shes been there I have noticed a change in staff. The equipment isnt maintained. I pointed out a jagged screw sticking out on a machine that can make contact with someones inner thigh she did nothing about it and that was 3 days ago. Today there was a staff member there reeking if weed, eyes low obviously under the influence and she did nothing. Hey Planet Fitness I will be saving my money and using my home equipment.
The gym closed in March and stopped automatically charging my account. When it apparently reopened in September, they snuck out an automatic fee and unfroze the automatic charges from then on regardless of whether I had been actively attending or not.When I asked for a cancellation due to safety concerns and a refund on the charges (that they reactivated without confirming with me beforehand), I was told they werent accepting refunds even though I havent been anywhere near the gym sense the pandemic began...
I have been to many different planet fitness locations around the US, this one is the cleanest and well kept up. Everything looks brand new, the hours are amazing and the staff super nice, I had an issue with my key card and they took care of it efficiently and still keeping the smiles on. Thank you!
I travel quite a bit and always look for a PF. This is by far one of the cleanest locations I have been to. And not just a one time fluke but consistently day after day! The staff is friendly and knowledgeable. They definitely need to be a training facility; other locations could benefit by learning from them!!!
Everything looks great. Im glad this location has opened. Its closer to my house. I love the layout. Super friendly staff. I suggest upgrading to black card to get all the wonderful perks like the massage chairs and tanning. I will definitely be making this my go to gym. Keep up the good work!
Really enjoy the gym. Nice members and employees! I would say Ive moved around quit a bit in the last couple years and have been to plenty of PF, & the only down side to this gym is how busy it is ALL the time. I wont take away from the rating because thats not anyones fault but no matter what time of day I go there is always so many people. I know theres another one close by in royal oak but, its almost like they need another one in the middle so theres not so much traffic 😅
Very misleading staff. I have been a member with Planet Fitness off an on for years. I contacted the staff about the annual fee as I had planned on cancelling prior to it being pulled from my account. The staff advised it would pull on the 17th of February. I check my account and see it was pulled on the 1st of February. I called and spoke with the manager who advised the fee is non refundable and apologized for the staffs mistake.. I want a refund not an apology. Will be reporting this to the BBB.
Watch out- I enjoyed this planet fitness location for a couple of years but when it came time to cancel my membership, the front desk attendant did not do it properly and a few months later, they refuse to refund me. It was so embarrassing that they (including regional management) acted like I was lying about it. The fact that PF employees failed to do their task should not impact me- any other business with customer service experience would understand that.
Just being in the parking lot of PF it makes you want to run from the car to the treadmill....it naturally motivates you! When you have a motto of judgment free zone already makes you feel comfortable and you could just be you without feeling ashamed! The staff is very sweet and makes you feel like $1000000! They always have a smile on their face! One of the ladies who works there should be on a Crest commercial thats how bright her smile is! Every day I say to myself Ive gotta go to PF!! You feel rejuvenated and a whole new person after every workout! If PF stands for Planet Fitness but it also stands for Perfect Family!
The staff here are always super friendly & attentive to members when they approach the counter. Always a clean gym, clean locker rooms, equipment is never faulty & relatively newer, sometimes busy early mornings on weekdays & afternoons on weekends but that just keeps your workout interesting !
I was one of the first to walk through the door. It has a great feel. The layout is very nice. There are lots extra equiptment for peek times. The location is fantastic! It is modern, fresh and comfortable! I cannot fail to mention how personable the staff is! Thank you Darrin and Jason for a wonderful experience! Great start! Keep up the good work!
Ive been going to Planet Fitness for the past month now and Ive seen remarkable results. It is definitely, judgement free and I feel extremely comfortable doing my thing. Its more inexpensive then, the YMCA downtown Detroit, where I spend at least $80 a month in parking fees, plus my monthly membership fee. Thanks Planet Fitness
A woman was rudely talking on her phone while on the machine. She was asked to take it to the lobby, as is the posted rule on the sign. She didnt stop. So the workers were asked to tell her to stop, but they didnt do anything. I hate it here. I wish I could cancel my membership. The workers dont care. I wish that people would just follow the rules. Dont come here if you want a relaxing experience, because everyone is so rude your day will be ruined. The rules wont be followed.
5 stars for the location. I joined PF at the Farmington location years ago. I started going to the Southfield location and when the Oak Park location opened I made this one my home (closer to my home). Im usually an early 3 or 4 a.m. person and have only experienced the ever changing staff on that shift and most are pleasant. This morning though I had to take a moment to compose myself because the young woman working really pissed me off. I just left a comment on their website about one particular young lady who usually works midnights that when she cleans she puts the bars on the weight benches up to the very top hook. Im 51 with R.A and feel like no one should have to reach that far up to access the equipment that we pay to use. I shouldnt have to disturb another patron to ask them to bring it down either. I spoke with management a couple of days ago and he assured me that he would let her know that she should leave the bars midway. Well, the very next day I go in and they are all up to the top and thank goodness the nice young man who works there was there to bring it down for me. That young lady has also trained the new employee to do the same with the bar. I asked her this morning could she please bring one of them down so with an attitude she walked down and took the bar from the top hook down to the second one right underneath and walked away. I just stood there and stared at her because it was clearly a smart ass gesture that infuriated me but I kept my composure. She obviously say my displeasure with her actions and then smartly said, is that not far enough for you? I just stared at her and told her to just leave and asked my husband to pause his run on the treadmill to bring the bar down. It unsafe and makes no sense to place those bars up to the very top like that. That young lady really tested my patience and hopefully she doesnt encounter someone who is not in the habit of exercising restraint in those types of situations. Those two girls are the only ones who do that at every gym that Ive been to and for some reason refuse to just place the bar where its accessible to everyone not just those who are 6 feet tall.
This is my favorite Planet Fitness Ive been to in MI. During what should be peak after work hours there is always plenty of space and you are never waiting for any cardio equipment, or long for any of the machines. The strength training area is usually occupied by guys but this is common at any gym. It is a little weird that their 30 minute express workout station is in the very middle of the gym (fishbowl feel), everything else is awesome. Would visit again.
Id given it 5 stars but some of the staff members are rude and condescending. I asked about the price of a lock because Im a black card member and the staff member rudely said if I didnt want to purchase the lock at PF then I could go next door to the dollar store and get a cheap one. Rude and extra!!! First of all, who purchases cheap locks to store their belongings in a locker room?? Second what does the dollar store have to do with me asking how much a lock is??? He almost made me judge him in this judgement free establishment.
I came in the guy at the desk didnt seem like he wanted to help me. I told him I wanted sigh up didnt explain any of the programs to just told me . Its 26. Dollars to sigh up you need your checking account ect. Not very welcoming. Makes me very sad. I really want to join.
Total reviews rating 4.5
199 Reviews for Planet Fitness 2023:
Review №1
2022-05-24Staff is great. Facility is clean but they dont have the ONE cardio machine I can use comfortably pre-knee replacement surgery. I have to go to Troy. Bummer cuz Oak Park is 2 miles from both my home & work. Update: owner or Mgr responded right away! Ive attached a copy of the cardio machine I use at Troy that I can use w/o knee pain. Im hoping to have access to one of these post-surgery as well.
Review №2
2022-06-12I usually dont write reviews. But, I just wanna express my gratitude for what planet fitness is bringing to the world. Its affordable, clean, friendly and get your job done. Hands down.
Review №3
2022-04-25Not as large as many other PFs, but its a good place for a quick workout. They dont have all the machines that larger PFs have, but there are free weights, bikes, ellipticals and treadmills. I didnt use, or even view the massage chairs or the Black Card area, so my rating doesnt include this.
Review №4
2022-06-11Took my money without my knowledge or prior notice over my card & you have to pay a fee of exactly how much you paid to get in just to cancel. Their whole system is messed up.
Review №5
2022-06-29What an amazing concept and facility. The coaches are fantastic, the workouts are challenging and it all happens in a gorgeous and clean space!!
Review №6
2021-12-20I love my gym...but I want to take a minute to spotlight an all-star employee named SHIRLEY...she is just the sweetest person and always makes me smile. She dresses up in Christmas lights for the holiday season! Besides that, she works really hard keeping the gym clean and keeping members happy, and she deserves a big shout-out. Thanks Shirley!
Review №7
2022-03-21The gym is really clean but to many employees at the front desk, need to be always cleaning it best rhe customer feel better knowing that the place is clean
Review №8
2022-06-21Love this place. This Oak Park Planet Fitness is very spacious. The gym is clean, and I love that. If the equipment is broken they quickly have it fix. The staff is great! I enjoy working out at the gym.
Review №9
2021-03-25I really like Planet Fitness because The staff is very Friendly. Its always clean, every piece of equipment its set up for 6 ft apart for me to workout comfortably
Review №10
2022-01-12All the hydro massages are broken, except two but one of them doesnt even cover the whol body and Im short so they should find someone to fix that. Other than that its a great place to work out.