Kerbside pickup
Yes
Planet Mobile in Dearborn
Categories
Location on the map
Dearborn, Wayne County, Michigan, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Safety dividers at checkout
Yes
Offerings
Repair services
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 313-749-8666
Opening hours
- Monday:10AM–7:30PM
- Tuesday:10AM–7:30PM
- Wednesday:10AM–7:30PM
- Thursday:10AM–7:30PM
- Friday:10AM–7:30PM
- Saturday:10AM–7:30PM
- Sunday:11AM–6PM
Comments (122)
10/10. A++. Absolutely 100% satisfied and pleased with my experience. Bought a used iPhone 6 for my wife, had an unforseen issue with it later in the day, brought it back the next and it was fixed within 15 minutes. Will go this place in the future when its time to replace my phone. Also very much enjoyed the owners company while waiting. Is one of the best places I have ever done business with for anything . Highly recommend
I went to Apple and they diagnosed my concern with the phone as a bad battery in my 5S. Was quoted $83 and considered this place to do the work after I found it was going to cost me about $40 just for the battery and tools, then Id have to do it. Called Planet Mobile and they said they could do it for $20. Took them about 25 minutes and bam, I had a replacement battery installed. Im charging the phone up as instructed and all seems to be good! Id recommend them! They have great prices. I bought iPhone headphones that retail $29 everywhere else for $15 from Planet Mobile Great place!! Great value!
Walked in 5 Mins until Closing time to drop my phone off to be repaired, Planet Mobile staff stayed after to fix my phone! Highly recommend
Screen repairs are done within 20 minutes. Staff is great. Prices for their phones are second to none. Always give warranty on their products. You really should check them out you’ll save a ton and you’ll be satisfied i guarantee it.
This is definitely where you want to go to get your phone fixed. They were friendly, knowledgeable, and fast. The price was excellent, cheaper than everyplace Ive been to by 40%. They buy and sell phones and other accessories too.
I am a very happy customer of Planet Mobile! I went there on 11/05/17 to fix my iPhone 6. They knew exactly what was wrong with my iPhone 6 after I described its problems to them. They then fixed it in less than 1/2 hour of time and the cost was very reasonable. Yes. I would highly recommend Planet Mobile!
Always good customer service. Their products can be a bit janky sometimes. Bought a phone where the face id feature was failed and I couldnt use it. I then purchased a screen protector that said it was for my phone but when I opened it it wasnt. I cant even finesse and try and use it. So yeahh.....
Horrible, i spent $250 because of my lcd screen and the first time they gave me it, the screen was making cracking noises like crazy and then they had to re-order and now its making less noises but now its typing on its own every time i try typing. NOT WORTH the $250.
I just moved to Dearborn and my iPhone screen wouldnt turn on/work and the earpiece wouldnt produce any sound. They fixed it within an hour for a fair price. Place seems honest and cordial, I will send any family/friends here in the future.
Dropped my phone off to fix a cracked screen, got it back in under an hour and I wouldve understood had it taken them any more time. Incredibly professional and efficient, Ill continue to use this business in the future for screen repairs. Beats the Apple Store in terms of time and prices any day!
This place is absolutely amazing! They have awesome customer service. I’ve been dealing with them for years now and they never disappoint. Amazing and friendly staff, definitely will recommend this to all friends and family.
This is my second experience with Planet Mobile. Walked in with a cracked screen and inoperable display. Walked out with a phone that was better than new! Im telling you, Planet Mobile never ceases to amaze me with its excellent customer service, mind-blowing turnaround time and unbeatable prices. I AM A FAN AND LIFETIME CUSTOMER!!!
I have taken my phones here for repair for 2 years now. iPhone screen repair was done in 10 minutes at a great price. Highly recommend them.
These guys are the greatest to work with! You cannot beat their quick turnaround time (iPad screen repair x2 within a month) along with their pricing...you will not be disappointed!
Very Nice Staff, recommend to go here outta anyplace 10/10 only if ur looking for the best deals & a good Cellphone/ or need a cell phone fixed. Staff is wonderful so is the service. You wont regret it. Had my phone done there a dozen times and every time they seem to amaze.
This is a very good cellphone shop. If you buy either a new or used item they will stand behind their warranty. You will always have good service. They are very professional.
The guy was able to fix my iPhone 5 which Apple claimed they couldnt. Super friendly customer service as well as fast results. Ill definitely return back to this place if I have a problem with my phone again.
They did a great job repairing my IPhone 6 s plus. My headphone jack was broken. I was repaired in 30 mins and repair cost was fair. Would recommend.
About an hour wait, however, the service is always rendered in a great way. Never had any issues, been going for over a year.
I cracked my phone screen today on Easter called Planet Mobile. They told me they were about to close in a few but hey would wait for me go get to the location. Took me 30 mins to get there dude fixed my screen In 15 mins. With reasonable prices.
Very amazing customer service gives and professional repairs. I dont know what I would do without planet mobile. Ive gone through so many phone repair shops and they all are very bad but planet mobile.I will surely be back to there shop if I break my phone I HIGHLY recommend them there amazing. I give this shop a 10/100!!!!!
I had my iPhone 5s screen fixed and these guys were great and fast. My phone is back to new and the price was the best deal anywhere. Highly recommended!
Granddaughter shattered her iphone screen, we found planet mobile as it was nearby. Screen was repaired and serviceman also repaired damaged wire for free. Excellent customer service, very friendly accommodating staff. Glad we selected establishment!
Got my phone fixed last friday and now its not touching its like the screen froze so I will be up there today to either get my money back or they fix my phone!!!!!
Best mobile phone shop and accessories. The staff is morally very nice and the spirit happy to all the customers. Thank you very much for the outstanding services. I would recommend everyone to go to this place
These are honest people who do great work. They go above and beyond to ensure that you had the best experience possible. You can see this because they put their pride in their work, not just after the money.
These guys replaced my iPhone 7 Plus screen within half-hour at reasonable price.. great work
Took my boyfriends iPhone 8 Plus that I shattered the front and back of and they fixed it with no problem these people will definitely be saved in my contacts😊Great Service and great price his phone looks brand new
Great was in and out service was great.
The guy is very very nice and it only takes 30 minutes make this your place where you wanna fix your phone these guys are so good you won’t regret it they fixed my iPhone 7 Plus in 25 min
They are fast on the repairs and they have good prices easy in and out! Well done Planetmobile you guys are the best!
Great store to repair or buy cell phone and other stuff. Fix watch or get phone plan. Accessories also available. Great friendly service. Bi lingual speaking staff. Really fun☺️😊😄🎈🎈🎈
I went to a phone repair store before and they fixed my phone and charged me so much money, in few days the screen broke because it was cheap asffffff🤬.I went to planet planet mobile and I got it fixed for a good price, great customer service and It didn’t take them long to fix it!
Good and fast service. Fixed my iPhone 7 in 20 mins for a fair price. coming to get my 6 fixed too lol
Sorry but this is the worst place anyone can go too fix there iPhone screen I’ve changed my iPhone screen here about 6 7 times and the next day or 2 it’ll fall on carpet getting off the couch and it’ll break I asked him to fix it and give me another price b cuz I’m sorry I’m not paying another 50$ after I’ve spent almost a iPhone and he told me No so I got another iphone and asked him if he can help me witch to metro pcs and he told me str8 up No how damn rude could this guy be I went to another phone store near by not even 2mins my phone was up and working told him my problem I had change my iPhone screen for 20****$ and it’s been almost 2months and not a single scratch
Fixed a iPad screen within 24 hours for a great price! Super satisfied! Thank you!
Love this place! Fast pace, and friendly!!!!!!! The best service, the owner is really helpful and nice pricing! Love the price for my iphone 7plus
They really do what they say they are going to do.
How much would it cost for a screen replacement fir a iPhone xr
Fixed my phone in 25 minutes for cheap. Even fixed things I didn’t originally come in for. No extra charge! Love it
I been taking my daughters Iphones there the past couple years and the fix it every time with no problems... And inexpensive
All the technicians are cool at the store. It was good customer service and they answer every time to there phone call.
My screen was cracked they charged me 45 dollars and after I got it fixed all of a sudden my phone kept powering off over heating went back they said it was fixed but it was still doing it went back it was still doing it go back they said it’s unfixable went to a real store comes to find out they was taking my esd out of my phone and charged me 45 for a fix screen that they had to get on eBay that was 15 dollars
Very professional, courteous, and affordable. I had visited several other stores before stopping here, and they were BY FAR the most helpful and reasonably priced.
They overpriced they repairs and it took too long I cant in a phone and Monday and didnt get it back into Saturday
Excellent work. My cellphone was a mess and now looks like new. It is cheap to change the screen of an iPhone 60 $
Best place to get iPhone repair done. They fixed my iPhone in less than 30 mins.
Best seller Ahmed
Very good services with very good prices. Walked in and got a deal. I recommend planet mobile to everyone.
Great service took a half hour to replace a broken iPhone screen at a reasonable 100$ price. Very friendly and professional
The best people the best place to buy a used phone without any hassle its better then buying on offer up.
Great cell repair shop. Prices reasonable. Owner is awesome.
Did a great job on my phone. They fixed my phone in 20 mins.
Very friendly and helpful staff. Good prices , fast service and they do the job right.
Super fast service! Fixed my iPhone 6 and works great! Highly recommended!
These guys were great! Very friendly, fast repair, and honest.
Nice guys, terrible customer service. No follow up, no updates given on my screen they had to RE-ORDER
Very fast phone repair. Best prices in town! 5 Star phone shop!
The phone I took to them wasnt touching. They said it was a mother board issuedThey took care of it . I had been to many shop no one had any ideas about thisThank you
By far the only cell phone store that actually helps people out when in need. Kind, respectful,great service !
Don’t Go!Awful follow up. They attempted to fix my cracked screen and while fixing it they installed a screen that is now malfunctioning.
I have been dealing with these for a while and they have done very great job on
Very honest and respectable people. You are in good hands.
Scammers. didnt even fix my phone. better off going to a real store.
Fast service competitive prices. good customer service
Great great service everyone needs to go there Im telling everyone I know to please go there 5 plus stars
Best and trusted pawn I’ve been to. Your phone will be spotless
Owner Is Awesome Very Helpful, Any Problems That You Experience He Will Fix It No Problem. Awesome Please.
Cheap products nothing lasts
Great service and helpful guysNew and used mobile are available
Quick and fair priced iPad screen replacement service
I’ve learned that this place is really for the customers great place great guys love them all
Very honest, fast and professional 👏
Awesome great service, quick repair & great prices
Thank youGreat professional job fair prices
My iPad were fix when every repair shop didn’t even look at it
Best service - fast, friendly, helpful, and a great deal. Couldnt be happier!
I repeatedly use this place. Good people!!!
Cool people but they didnt have what I came in for 🤷♂️
Excellent customer service. You get more than what you paid for.
Very friendly Staff and Great customer service.Thank you Ali!
Great prices on fixing phone
Fast, nice and very reasonably priced!
Fast and worth the trip reasonably priced
These guys are the best, really took care of me
Good 👍
Highly recommend this place for screen repairs
Overpriced but they get the job done
Great customer service
Best repair place ever! 😍😍😍
Keep your money these people re scammers!!!!!!
Fantastic treatment
Wow this store is good.
Love them fast and reasonable
Probably the only place I have or will go
They have the best deal.
Great service and even greater customer service
Very good customer service
Good low
Fixed my iPhone screen in 45 minutes.
Excellent service and honest
Thank you planet mobile your the best
Quick , made my phone like new !!
Awesome people there
They are very fast
Great service!!
Typical gas station
Great
Great service
Great service 😂😂
I love this place
I got my phone back and the screen was broken 😡 and I don’t have the money to fix it
Total reviews rating 4.6
122 Reviews for Planet Mobile 2023:
Review №1
2022-07-20Went in to get my screen fixed and it only took half an hour. Very pleased. Great service, I definitely recommend them.
Review №2
2022-06-08Very professional and polite. They fixed my phone while I was waiting . I will definitely be doing business with them.
Review №3
2022-05-04Quick service. However, its funny how people forget how to say thank you when you spend money at their establishment. For that reason I wont be back. The black dollar runs the world. Common courtesy.
Review №4
2021-06-08I’ve supported this place for over 5/6 years ... send many people to them all the time. This time, I went while in my hometown and the screen they replaced mine with is super cheap! The screen shakes , my kids pictures look like cartoons on the home page... I’m upset.
Review №5
2020-06-29My brother dropped off my phone earlier today for a repair and they were amazing! They made sure the screen worked before he left their store, and they even offered a 30 day guarantee. Great customer service, would definitely recommend! #supportsmallbusiness
Review №6
2019-07-13Great experience. New glass and screen protector installed while I waited. They offered a few different solutions to my problem - ended up with excellent materials at a very fair price. Very pleasant to work with - nice job.
Review №7
2020-09-23ZERO STAR* Went in to get the glass on the back of my 8 plus fixed (which took 4 hours) and received it back with orange colored spots on the front screen. The back camera wasnt focusing and now it doesnt even work as well as other problems (I didnt have any other issues with my phone until I got it back from them). I took it back so they can fix what they did to my phone (took hours) and Im still having problems. The guy wanted to charge me an extra $20 for taking time to fix my phone on something that was their fault to begin with. I wasted $90, my gas going back and forth (living an half hour away), and my time and still ended up with a phone that has problems. Im NEVER stepping back into that place again and I DONT recommend anyone going there too. Thanks to them, I have to take my phone to a actual professional to spend more money to get my phone fixed the way it was supposed to begin with.
Review №8
2021-12-26Planet mobile is usually very fast I got 2 iPhone fixed for my children in less than 2 hours.
Review №9
2015-12-01So I come in with a locked iPhone 5s that has a shattered screen. I call the store and they tell me that they can fix my screen same day for 90 dollars. I drop it off and come back around 30 minutes later and he says its all done. I ask him how much it is to unlock it and he does it for just 10 dollars in 2 minutes! I had to go to Canada for a week but my screen started acting up and had a white hue on the screen. I couldnt see anything from the side and since I was in Canada I couldnt fix it. As soon as I came back I called and the worker said I should bring it in and hell see what he can do. I bring it in and he tells me the screen could have been faulty and replaces it for free! Now its working perfectly and Im very thankful for that. For real this is a great store and whoever might need something phone related should call this store first! Great customer support and super quick service! Would recommend this store to everyone!
Review №10
2017-07-12Ive been coming here an year now, and I love them honestly gets the job done at a reasonable price. The chargers and cases are an awesome quality. My sister got her iPhone 6 screen repaired and they also included a tempered glass screen protector! So nice 👍 💕