Plymouth Computers & Phones in Livonia
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Livonia, Wayne County, Michigan, US
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Site: https://plymouth-computers-phone...
- Monday:11:45AM–7PM
- Tuesday:11:45AM–7PM
- Wednesday:11:45AM–7PM
- Thursday:11:45AM–7PM
- Friday:11:45AM–8PM
- Saturday:Closed
- Sunday:Closed
I Dropped my laptop and broke it Friday, was told by Best Buy that it would take 3 to 4 weeks and wanted me to purchase a whole new laptop for $800 until mine was fixed. Brought it here instead, and he fixed it within an hour and for a fraction of the price it would cost me else where. One of the sweetest and personable gentlemen I’ve ever met! My new computer guy!!
I had called the store and asked an employee there whether or not they carried any S9014 transistor triodes for purchase and the gentleman went out of his way to search for and obtain such a unique and tiny component, sent me high quality pictures of them, and offered me a very fair price. The response was professional, timely, and very helpful. I would recommend Plymouth Computers if youre looking for a store that has employees that care.
I found out about this store by randomly searching for a computer repair to fix an issue with my laptop. Nasser was super great, so knowledgable and have a great experience in his career. I definitely went to the right place and I advice anyone having any issue no matter how complicated it is to go to this store. Price is very reasonable and will fix your issue in almost no time. If you are looking for a caring, experienced and someone to trust working on your laptop, this is the right place. I definitely recommend!!!
DO NOT GO HERE They were rude and said I stole the iPhone 13 pro max that brought in to be fixed bc I forgot the phone passcode bc it’s my daughters phoneAnd I forgot what it was and couldn’t call her because I had the phone and they are really racist poor management and employees are rude as well DO NOT GO HERE
Dont look any further! Go to them!!My computer suffered a bad fall, and being a Mac Pro I had no idea what to expect in terms of waiting time (parts are expensive and normally ordered as needed). I cant work without my computer...I was feeling trapped. I took my computer over for an evaluation, they let me know the problem and even accepted me going over past closing hours to order the part on a Friday to try to speed up the process. My happy thoughts expectation was to get it by Thursday, given the wait for the part. What was my surprise to get a call saying it was ready before noon on Tuesday!I have nothing but to thank them for the help and fast service!Their price is fair, and their service falls no shorter than excellent! And if you need it fast... they can do it too!
My wife recently passed away and the only thing my son is excited about is building his own computer. Searched high and low for installation screws. Either places were closed or didnt sell them. The owner of this business was so nice and just gave me the screws I needed. And he refused to take my money. I will remember this place.
I brought my gaming rig in due to an overheating cpu, my issue was resolved quickly and just happened to be some wiring in my pump that had somehow disconnected. I was updated often on the progress of my order and my diagnosis was entirely truthful. On top of my diagnostic my drivers were updated as well as other maintenance I had managed to overlook and I was shown my issues in detail in order to avoid them. I felt comfortable in a place that I could entrust my rig. Ill definitely return in the future.
The guy who owns/runs the place is super accommodating and kind, and also does his best to save you money. The shop itself is also nice and has a good selection of electronics you can buy if needed, like headphones, screens, etc. Very knowledgable dude who got things done quickly. I would recommend to everyone I knew who had phone/computer problems.
Awesome service. He doesnt charge you anything more than what is required, and he is a genius at fixing whatever computer problem you have. A+ service, and he sells products/computers too. Shouldve originally bought my computer from him, and Im sure I wouldnt have had my current computer problems (but he fixed them anyways).
I purchased a used HP from Plymouth Computer. I had difficulty connecting to my WiFi. I called then returned with the computer to the store. I was extremely impressed with the skill of Maher. He established that the computer was not at fault. The apparent problem was the lack of strength of my WiFi signal. He supplied an amplifier, and back at home, I had WiFi.The patience he had with my 84 year old mind and body is commendable. I sincerely appreciate the service I received and I fully recommend Plymouth Computer.
Great experience! Helpful on the phone, great in store service. Put new battery in my iPhone 8. Apple would have done the same, only I had to mail it to them and wait 5 to 9 days. Here, I dropped it off and came back in a few hours. Will use again and have already recommended this business to others. Thanks! Very happy camper!
Incredibly Impressive! My 2010 MacBook Pro died. I needed a new laptop and my files from the previous hard drive. Thankfully there was Nassar, the owner. I brought in my old MacBook, he was extremely welcoming. He explained everything perfectly. He gave me numerous options, sold me a newer, refurbished MacBook that was completely updated and more powerful, and got me a great deal! He transferred all of my files completely and gave me all of my old parts and I had a smile from ear to ear! Simply phenomenal! Hes my new computer guy! Beyond an excellent experience! I highly recommend!!
Great and fast service and even better prices for screen repairs. My screen cracked and other places wanted the cost of a new laptop and it would have taken almost two weeks. Went here and the owner said I can have it fixed tomorrow and the price was wonderful. Will return again to make a purchase.
Would highly recommend this place! Nasser took his time looking at my laptop and explained everything in great detail. I was lost without my laptop, I’m so glad it’s fix now. Thanks again will be back if I have anymore problems in the future.Edit- May 2021-I had to return to get my laptop fix thats not even a year old yet, the hinges were loose. I had took it to Best Buy first which was a mistake on my part, the person made my laptop worse and claimed I would be without it for a month. I should had went with my gut and just return here because the service was excellent here the first time. Anyway, got my laptop fixed in a few hours not a month. I received great care here. Thanks again!
I refuse to go anywhere else but here! I use to take my laptop to the Geek Squad and I refused to EVER go back there! Plymouth Computers & Phones analyzed my laptop and then were able to tell me EXACTLY what was wrong with my laptop. Every time I went to the Geek Squad they had no answers and my laptop was always worse off.Lastly, I will say that not only are these people good at what they do, Nasser was extremely professional, he responded quickly, was able to explain everything (as mentioned above) and the price was great!
Im pretty sure my 13yr old daughter broke her iPhone 6 on purpose, thinking she would get the new $1000 iPhone 11. Good thing I found this repair shop. I called 4 other places, and they had the best prices. The service was awesome. The tech was knowledgeable about the phone, and he gave me advice on how to get the most out of the older model phone. I received fast and professional service.
I needed a laptop screen replaced. They were quick, reasonable, and did an excellent job at a more than fair price.This is a father and son shop, and the best part of my experience there was the father telling me the work I required was too delicate for him. Only to beam with pride telling me his son could, hes the best there is.
Great service, great price, great people. I took my laptop there for them to change the broken screen. They did change the screen and also at no cost, fastened loosed screws and replaced missing screws. They are simply awesome. I will definitely go back there. I highly recommend this place to everyone.
Excellent electronic repair shop. Took my laptop in to get a broken screen replaced and was ready the next day. That was over a week ago and the screen is still working nicely, no visual glitches or errors. The owner was extremely courteous and helpful, a down-to earth type of guy. Would recommend to anyone needing their electronic devices diagnosed or repaired, 5 stars!
I dont live in this area, came to visit family for a week but had to do school work while I was here and forgot my charger to my Dell laptop. Went to Best Buy and they had one that wasnt even the right one, it was for an HP, and it was loose, didnt even fit right for $60 and then they had one that was the same that somebody returned for $50. I was not impressed with Best Buy, so while we were at BB, my cousin googled and called Plymouth Computers & Phones. He said he had a cord for me that would fit. So, when I got there he had one that fit my laptop better than the one I DID NOT buy at BB. Plymouth Computer & Phones is great! I received great customer service, he was super nice and down to earth, very helpful in my mini dilemma, and they had great prices. He could tell that I needed to have a charger and the appropriate charger at that, to get my work done ..... I was very impressed! If need be, I will be coming back here, if I am in town. Thank you!
Five star and first class service. Cant even imagine why anyone would leave anything negative On here. The store itself isnt dingy like other computer places Ive been to. Everything is organized and very clean. The Owners are great people. Malek opened an hour early for us Knowing we needed our computer screen fixed urgently. The model of our dell is relatively new and he had the screen in stock. Very reasonable pricing. The cost to replace my phone screen at Apple was almost the same and thats in comparison to a full size computer. Only took 15 minutes to replace. Highly recommended.
We had a great experience!!!! My young son tripped, fell, and busted our old, outdated laptop LCD screen. Nassar was immediately available and ready to help that evening. Other places I called a bit closer to our home were brusk and overpriced. Nassar was the opposite! He was kind, thorough, and less expensive than the others. He had it done within two hours. He is a great guy who loves what he does. I cannot recommend him enough!
This was one of the best purchasing experiences I have had in a long time.They stayed open later on a Sunday so my boy and I could look at the MacBook Pros he had for-sale.He was very nice, great people person. Very knowledgeable about computers.Felt very comfortable purchasing a MacBook Pro from them. 60 day warranty!I highly recommend stopping in to see what they have to offer. Will definitely be back for any upgrades down the road!
Best computer repair in the city, I came here twice to get my computer problems figured out and the Owner here was amazing with letting me know what was up and what was needed to get my computer fixed. They will explain everything you need to know so there is no confusion or misunderstandings. Ill be coming here for ALL my future computer problems, its safe to say that these guys are the best around.
I went and got my phone repaired at this shop... my screen was a mess and I was completely happy with the results when they fixed it. A few days later, the whole screen itself becomes loose....like the screen is literally peeling off around the edges. When I go to push it back in, the screen cracks. I payed $175 for the repair, and I asked him several times if it was at OEM screen and he said it was... turned out to be just a really cheap plastic screen replacement, and now I have to pay again to get it fixed. Completely unsatisfied.
Let me tell you about this place.... my computer was not running properly after being without power for a week. (DTE Energy....) I found this companys ad on craigslist, brought my computer to this company and in less than 48 hours, I had a brand new machine! It was running fast and had all of the security features and programs installed that were helpful and efficient for my business! This guy is amazing. He knows what he is doing and most importantly... he WANTS your business! I had a minor issue & he reminded me of my warranty & there being no cost to fix it! Nasser EXCEEDS my expectations... EXCEEDS THEM. How many businesses do that these days?! Please bring your computer here. Let him know the issues, give him time to fix them & enjoy an efficient & smooth running computer!
Great and friendly staff, took the time to help me with my needs in any way they could. This post is long overdue. I brought my moms tablet in which had a broken screen. I wasnt sure if it could be fixed or even if I would not be able to get all the data off it. As I was standing there frustrated and unaware as what to do, the owner came over and explained all my options to me. He helped with getting all the data off and needless to say, I couldnt thank him enough! I highly recommend this place for your repair needs.
Before I even got to the shop, I called and spoke to a gentleman over the phone who was very professional and very helpful for what I was looking for. When I got to the store, I was SUPER helped by Mr. Nasser, the owner of the store, who is also an accredited engineer. He did everything he needed to do right in front of me, unlike most repair shops. If you have ANY computer problems, THIS is the place you need to go!Follow me on IG: @Prod.byTunde
Today I came in to have my lab top fixed and the experience was awesome. My lab top was fixed in no time. I guarantee that you will be satisfied with the excellent professional service. This is my second time coming. The owners son fixed my phone and the father fixed my computer. Please come and support this business.
Nasir was great. He is very knowledgeable, but most importantly honest. My laptop stopped charging. The charger would not go all the way in the port. I originally took my laptop to Best Buy where I purchased it. They never tested it. They said they do not do repairs in the store and that I would have to pay $85 for them to send out and then whatever cost it would be to repair the found issue. I instead brought my laptop to Plymouth computers, Nasir initially said it could be a few things, but he tried a new charger and problem resolved. $30 for a new charger. He is great and I will certainly be back and will recommend him to anyone. Nasir values his customers as people and not like a $ like other places I have gone. I really appreciate and respect that. Im very thankful, Nasir.
I couldnt have asked for more! I was terrified not knowing what the outcome would be after losing data from two sources. I went to BestBuy after damaging my laptops motherboard and had my data backed up onto another source and suddenly that stops working too! I called the staff here and they were amazing, and more importantly super knowledgeable and were willing to listen to what had happened. He laid out all of my options and wouldnt give up despite calling me to inform me that I had a damaged source! I truly appreciate all of your hard work! A+++ I highly recommend these guys to anyone who needs honest, reliable, and confident work!! Thank you so much!
The guys at Plymouth Computers were the absolute best! They took care of my broken phone for a very reasonable price, they answered all of my questions and they gave me a good deal on a case and screen protector. Very friendly. Much appreciated when youre like me and you dont know anything about these phones and devices.
A Terrible situation turned into a happy ending. I accidentally spilled water on my Macbook Pro and I thought I destroyed my laptop. Plymouth Computers & Phones was able to fix the motherboard and it is now working perfectly! Owner and employees were understanding, knowledgeable, and polite. I would definitely recommend this place to my friends and family.
After going to Best Buy for Geek Squad, who stated that theyll take some months, and PC Gladiator, whos owner said they there was no way my laptop could be fixed- I am so happy that I stopped in Plymouth Computer&Phone. TRUE experts. Incredible technician took the time to actually diagnose the issue and work very tediously to fix my laptop. He took my laptop apart and put it back together like surgery. Forget Geek Squad, my laptop was fixed in a WEEK and at a low cost, beat that. So thankful for Plymouth Computer&Phone!
My laptop screen was cracked, so i took it in to get repaired. The price for a new screen was a little high for me, and when i expressed this the tech suggesed that he could get me a refurbished screen for only 80 dollars!!! the screen looks brand new!! Also i was on my way to work at the time so he fixed it in 10 min for me!! Thank you soo much.
Took my MacBook computer first to the Apple Store and then Microcenter once somebody at the Genius Bar told me to do so. They told me my battery was broken because the SafeMag wasnt lighting up and my logic board was broken and irreplaceable. They said I should cut my losses and get a new one. I took it to Plymouth Computers & Phones and he fixed it within maybe two minutes. I am dead serious. My MacBook is working fine and healthy and I was about to buy a $130 battery for absolutely nothing. Please skip the Apple Store and Micro Center and come here! Amazing shop!!!
I work nearly exclusively off of my phone, so when my screen shattered I needed it to be fixed immediately. I brought it in and these guys fixed it within 15 minutes! They were so accommodating and wanted to make sure I was all set before they closed up, it was a terrific experience!
I HIGHLY recommend them for any phone or computer repair you may need. Malek fixed my phone twice (he fixed my phone once then I broke it again). The staff is so friendly and knowledgeable about the swrvices they are providing. This will be my go to for any future repairs.
Just picked up my Galaxy s6 that would not charge. The charging port was broken. They not only replaced it the same day but were very honest, knowledgeable, courteous, and priced below any other repair shop I called. I will be referring everyone to this shop for repairs in the future. Thanks again!
I have been to this wonderful place a few times, not only did they get the job done quickly, but the quality of the work was the best I have ever received. The owners are very kind and caring, and can brighten anyones day. They know what theyre doing and are passionate about their work. The only place I trust to fix my phone/computer. I highly recommend going here, you will not be disappointed.
This place is awesome! I took my computer with a busted screen in and my daughters computer that would not start up. I dropped them both off around 3, and I was able to pick them up by 6:30. The service was fast, and the people were very friendly. I am a very satisfied customer, and I can say they went above and beyond what was expected.
Loved it, service was great. Nasar helped me with my software problems, was able to remove the virus on my laptop!!!! He recovered files from my hard drive that would have been impossible to recreate. I would recommend Plymouth Computer and Phone over the apple store itself!
Awesome guys here.. I called all over to find a screen for a note 3 no one had it in stock.. and it would take almost a week to get.. except here. I took my wifes phone to get the lcd screen and glass replaced.. and the guys gave her a new battery for FREE.. Im glad I drove over 40 minutes to get here.. I definitely will be back if I need a phone fixed.. thanks again for being an awesome business..
I purchased a late 2012 iMac based on an ad on Letgo. The first issue is that the iMac has a wall mount stand attached. This wasnt mentioned in the description nor was it visible on the picture in the ad. I already own an iMac, so I figured i could just swap the stands out. I was wrong. Its only possible if you remove the glass panel which isnt easy to do. Its also not recommended by Apple that you attempt to do this. I want a refund. Ive been calling the store. Ive left a message. They have yet to respond.
Nasser went above and beyond for me. The keyboard on my work computer broke and I was referred to Nasser. Nasser got me the keyboard in a few days. He immediately called me when it came in and I dropped off my computer. After about a hour, Nasser informed me they had sent the wrong piece. I was nervous because my work computer is essential and I had upcoming meetings. Nasser assured me he would make it work. I put my trust in him and it paid off. After about 6 hours (3 hours past the store closing), Nasser reached out to let me know he had finished it. I didnt expect him to work past closing hours but he did exactly that and it meant the world to me. I went to the store and my computer looked brand new. I couldnt believe it. Nasser is amazing. Most people would have given up but Nasser did not. He made sure my computer was fixed. I whole heartedly reccomend Nasser for any electronic problem.
My experience was fantastic. The people here are very patient and kind, willing to accommodate, and try everything to meet your needs. Although the store is small, it is neat and organized. Their size does not stop them from trying to help you with whatever you need. I would recommend them to anyone with technical problems, and can assure you wont be let down.
Incredibly happy I came here. Got a 240GB SSD installed, windows 10 install, external enclosure for my internal HD and my fan duct cleaned, for a GREAT price. Highly recommend. Also, wont try to upsell on stuff you may not need. Just educates you on potential options and what the benefits of doing X, Y or Z are. Never felt pressured.
This place has helped me with everything I needed! They recently did a phone for a friend of mine whos screen was cracked and as soon as he finished it, the screen looked like a brand new phone!! I will definitely tell people about this place, plus I will be coming back for a laptop and a few security cameras. Thanks guys a lot keep up with the good work!!
Malek took very good care of me, reasonable price, and speedy repair. Dropped my HTC Desire 626 off at 1:45 and it was done by 2:30. Came in under $50 out the door. Awesome. When I picked my phone up, he even let me hang out in the A/C while I waited for my Uber driver. Go see this guy HE WILL GET YOU RIGHT!!
Brung my gaming pc in to get checked out just to see if anything was wrong with it..the owner informed me that it needed some piece and wanted to buy it from me for 50$ so I thought something was really wrong with my gaming pc so i let it sit in my storage for months then decided to post it online for 350$ to whoever buys them or fix them sooo someone buys its for 350$...The guy i sell it to informed me nothing was wrong with my gaming pc so not only could i have sold it for more money i also lost alot of money because they lied and told me my gaming pc needed a part!!! Smh!!!!
On July 30th, 2016, my phone screen went out because of my tinkering with it. So I took my phone to Malek at Plymouth Computers & Phone to be fixed. He told me that my antenna was bad and needed replacing. Charged me $35 to fix it. Now mind you, im a little tech savvy and had reason to doubt a bad antenna which is for reception, not a black screen. After some research on YouTube, I had forgot to snap the display connector back in place. Moral of this true story...TRUTH outweighs a LIE any day. Support them at your own risk or risk losing unnecessary money for something thats functional and not bad like I did. Shame! Where is the integrity!?!
I had my I phone Xr repaired there and when they gave it back it was fine for one day or so and the screen fell off completely not only that my wife took a computer there to see what it was worth and he said $20 but yet he had the same one for saleFor $350Total bs place they make you wait for no reason like there is not other places to go that are better
It was great they gave me nice deal on IPad Air 2 which I bought from them...And wonderful service..You can blindly go to their place and get your stuff... They are cool and friendly..I really appreciate their service and looking forward to do some more business with them.😀😀😀😀😀
These Iraqis boys are so rude and disrespectful they sold phones on craigslist when i drove to the address they gave me. They ask me to come inside when I was refusing to get in they were mad didnt want to come out with the phone and said to me go back home . Why do you have a business and sold things on craigslist? Im not meeting no Craigslist creature inside their place.
Best experience with a repair, this company repaired my LG g2 in 25 min my phone was down for 2 months, other phone and repair shops wanted to charge over 150$ the price I paid at Plymouth computer and phone repair was no where near this wayyyyy lower if u want the best bang for your buck honestly come here PLYMOUTH COMPUTER AND PHONE REPAIR
When I first went in I was looking at the Nintendo 3DS (original) it was black handheld with a lot of games in the pouch I couldnt afford it so the guy told me he said I have some tablets (as is refurbished tablet) I was going to say no because I thought the Wi-Fi will mess up but I only have $25 bucks out the door for the tablet Im using now I know its cracked but they put a screen protector so my thumb wont get cut from the shard of the screenLong story short I paid $25 out the door now I have my second tablet its better than Amazons Fire and HDX but this is a lot better and again screen is cracked but I will fix it next timeBut all and all I will come back and buy a case to this and Im not far away from here my house is where schoolcraft and I-96 is atBut all I thank you for support I come back next timeSincerely yoursDarnell RogersAnd lastly what are your store hours???
Total reviews rating 4.8
199 Reviews for Plymouth Computers & Phones 2023:
Review №1
2022-07-19Repaired two laptop screens for me and one of them is my technical workstation and has all my years technical data. This guy is super competent and provide excellent customer service in terms of response time and technical knowledge. The back of my laptop is full of dust and he volunteered cleaned for me and make it like new. I am very satisfied with his service and definitely recommend for anybody looking for computer repair service.
Review №2
2022-03-22My Son lost his data that He had been working on for over two years. He thought it was over and reformatted his hard drive. We brought it in and was told He could retrieve the lost data. He did just that and helped and made it better than new. Very satisfied with the service and the price. It’s refreshing to find someone who takes pride in his work. They have used computers or any other electronic needs. Need a repair?, they took care of us and they will you . With the one one care I suggest you take your business there, You be excited about your equipment all over again
Review №3
2022-02-22This place is great. Nasser the owner and tech that fixed my old Dell system was so friendly and informative. Not once trying to push new computer on me. Mine now runs like new after he went through it. Highly recommended!!
Review №4
2022-05-19The best computer store in town. Always very helpful and gives excellent customer service. And pricing is always affordable. So happy l found this store for my family!
Review №5
2022-07-01Ive been to these guys a few times and every single time they are GREAT. They do good work quickly, and at a good price. Nassar really knows what he is doing and he always goes above and beyond expectations. If your computer or phone needs help, these are the guys to visit.
Review №6
2022-04-07Nasser was reliable and took the time to explain what was going on with my laptop. Nasser offered life wisdom in addition to his technical knowledge. I very much appreciate the service I received here and recommend this store to others.
Review №7
2022-04-24They where so vary helpful during a very stressful time. Diagnosed the problems with my laptop that wouldnt turn on. then went above and beyond to find me a gaming laptop in their stock I could use to replace it. I highly recommend them.
Review №8
2022-06-02I can’t say enough about this family owned business! The father and both sons couldn’t have been any kinder or more accommodating. I googled computer repair near me and took a chance in a desperate moment of wanting my laptop to work for a trip I was taking. So glad I did because they solved my issue in very little time. I will not only go back every time I have an issue but I will send everyone and anyone I know there who needs help with the services they offer.
Review №9
2022-05-20THE BEST COMPUTER REPAIR SHOP IN MICHIGAN HANDS DOWN!!!I will never allow anyone else to touch any of my devices…not even Apple.I have been coming to them for almost 4yrs now.I’m so thankful to have found them.Great family business with exceptional customer service.They can fix the impossible repairs quickly and reasonably.Look no further they won’t disappoint you.
Review №10
2022-05-10Definitely recommend ! I upgraded my phone from a XR to a 13 and had no use for my old phone it was in wonderful condition so I decided to see what I could get for it and I must say they did not low ball me at all the guy was nice and quick I was in and out!!