PostalAnnex

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Name: T***** F******
Date: 2024-06-28 17:32:37
Rating: 5
Comment: We tried for 2 weeks in our Mexican Beach Town to get old school ink fingerprints for the ancient, behind the times, Canadian RCMP criminal record check. Wasted hours and money out the window with untrained, uninterested staff. Decided to try from our other home in Santa Clara. We went to another franchise member near this one and total disaster again. Then we hit the Jackpot. Wonderful owners, highly intelligent, energetic, helpful and make you feel like a valued customer. The fingerprints were accepted by obsessional Canadian authorities and the photocopies were much better than the government originals. In 2024, in this post COVID world, most businesses are completely ensh*tified so why take a chance elsewhere? Lets make sure this last of a dying breed, unicorn, prospers for many years to come!

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Name: V***** V******
Date: 2024-06-28 05:06:49
Rating: 5
Comment: Excellent service. Margharita was super helpful in reviewing our child’s OCI application - she was able to suggest changes to it in order to be safe and the application successfully went through. Highly recommend this center!

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Name: M**** W*******
Date: 2024-06-17 06:27:28
Rating: 5
Comment: Postal Annex is such a great place and Im so appreciative every time I use their services. Shipping out returns is always a breeze with them and takes the stress out of making sure Im sending it through the right carrier when they have it all. I recently needed a visa photo taken and they were beyond helpful in making sure the photo was the correct dimensions, even looking at the countries website to ensure it could be uploaded correctly. Everyone is so friendly and truly genuine, kind people. Not to mention how cool the store is in general; while waiting its fun to look at the art posters, decorations, and everyone along the walls. Ill use their services time and time again, thank you!! :)

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Name: S**** S*****
Date: 2024-06-15 08:06:08
Rating: 5
Comment: Fast, friendly, and the customer is always right ✅️

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Name: M******** N*********
Date: 2024-05-26 15:02:52
Rating: 5
Comment: Courteous and efficient staff with attention to detail. Would definitely recommend for Notary Services

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Name: E***** C*******
Date: 2024-05-10 02:00:00
Rating: 5
Comment: Love this Postal Annex. Theyre all very attentive and amicable.

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Name: S***** k
Date: 2024-05-09 21:39:35
Rating: 5
Comment: Amazing service with whatever they can do to fulfill your needs. The staff especially the lady is very friendly and makes you feel at home and helps you with your requests. I wouldn’t go anywhere else if it was under my driving distance. Keep up the good work!

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Name: C*********
Date: 2024-05-09 00:12:07
Rating: 5
Comment: The kindest and most helpful people Ive ever come across at a shipping and business service center. Seriously, they are the best.Big shout out to Margherita for all her help!

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Name: S***** L****
Date: 2024-04-28 03:11:04
Rating: 5
Comment: I absolutely love everyone that works here. They are so sweet and helpful. I wouldnt go anywhere else

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Name: K**** S******
Date: 2024-04-18 14:28:58
Rating: 5
Comment: My go to place for all of my printing and packaging needs. Superb customer service. From the moment you walk in the door you are warmly greeted, and treated like a VIP.

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Name: S*** A****
Date: 2024-04-03 22:27:00
Rating: 5
Comment: Excellent service provided!

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Name: S**** S****
Date: 2024-02-23 02:44:43
Rating: 5
Comment: Awesome Livescan fingerprinting service open late till 7pm. Easy to book a time online thru Booksy before arrival. I’ve had to be fingerprinted 15 times for work and this is by far the best experience I’ve had. Thanks for your 5-star service. I’ll be back

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Name: A******** T*****
Date: 2024-01-27 22:28:46
Rating: 1
Comment: Its very slow because they have multiple places. avoid this place for uhual you are wait long.

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Name: K*** B****
Date: 2024-01-11 01:54:35
Rating: 5
Comment: Service was professional, and quick in helping me ship iternationally via DHL. Awesome job!

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Name: T***** T****
Date: 2024-01-05 20:36:24
Rating: 5
Comment: Great staff! Always there to help… even when they are swamped with customers!

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Name: R****** S***
Date: 2024-01-01 04:31:00
Rating: 5
Comment: Very friendly and helpful!

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Name: H***** W******
Date: 2023-12-24 15:49:56
Rating: 5
Comment: Outstanding service and the staff are great customer service and very professional .

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Name: M*** S*******
Date: 2023-11-17 18:05:58
Rating: 5
Comment: This place is fantastic. Margharite is so sweet. They saved us staying open late on tax filing day! Wonderful people. So many great services there. One stop shop!

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Name: E*** R***
Date: 2023-11-14 02:29:42
Rating: 5
Comment: I tried sending a laptop to Canada through another ups. They charged me so much money, and the person on the receiving end they wanted to charge her another $90 in Canada. I told them to send it back. They sent it back, I then went Postal Annex, they told me the proper way to send it to Canada, how to label it. It cost me $35.00 to send with no issues. She received it, all good.

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Name: O** W*********
Date: 2023-11-02 19:09:13
Rating: 5
Comment: Friendly, efficient

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Name: L**** B******
Date: 2023-10-31 21:29:08
Rating: 5
Comment: I had to return a defective wheelchair and went round and round with the recipient to the point of tears! Margarita and staff helped me so very much! Will always use this shop when I need a post office THANK YOU POSTAL ANNEX!!!!

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Name: S***** C***
Date: 2023-10-31 20:35:02
Rating: 5
Comment: Thank you Margherita for your help! Had a great experience here. There was a line when I arrived in the morning around 10 AM but it moved quickly. They can easily compare rates from different carriers for you. Definitely going to come back again.

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Name: U*** J***
Date: 2023-10-14 18:24:09
Rating: 5
Comment: Extremely helpful and knowledgeable staff. Our #1 stop for anything shipping/ printing

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Name: L***** M*******
Date: 2023-09-20 03:10:33
Rating: 5
Comment: Love the atmosphere and the how everyone always greets you.Thank you

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Name: C****** B********* D**********
Date: 2023-09-03 02:55:04
Rating: 5
Comment: The store is ok. But the staff who is prompt to reply with inquiry (in Yelp), fast to attend to people (once in the store), helpful & professional by the name of Margherita makes it a very good place to go to for the services they offer!

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Name: P***** S******
Date: 2023-08-28 15:48:33
Rating: 5
Comment: Really good experience dropping off FedEx packages here. The team also helped me with wrapping and packing a couple of packages. Very professional and helping.Andrew and Margarita were really helpful and provided a very pleasant customer experience

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Name: A****** G
Date: 2023-08-25 13:42:07
Rating: 5
Comment: I really enjoy being your customer. Thank you for being there and setting a new bar for what a local business looks like

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Name: S**** C******
Date: 2023-08-24 18:56:25
Rating: 5
Comment: Very helpful & friendly and completed my transactions in a very timely manner.

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Name: J*** M******
Date: 2023-08-16 21:37:30
Rating: 5
Comment: I recently had a great experience at Postal Annex that shows their exceptional commitment to customers. After closing time, an employee noticed me outside with a package to mail. He kindly offered to send it out for me the next day, which I gladly accepted. His helpfulness after hours demonstrates the outstanding service that makes this mom-and-pop shop worth supporting.My family has been loyal Postal Annex customers for over a decade because of their personal touch. Whether its advice on shipping, notarizing, taking passport pictures, or providing a safe storefront for customers during COVID, the staff always goes above and beyond with a smile. In an age of impersonal online shopping, its nice to have a local business that still believes in treating people right. My positive experiences over the years with this local family-run business speak for themselves. Thank you Thomas, Margherita, and staff!

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Name: B****** G******
Date: 2023-08-11 22:05:56
Rating: 5
Comment: What a fabulous place to do business with,Margherita and the whole Postalannex Team!I have done personal business with Postalannex since they open. This was my first time requesting their services for a charitable event banner.From the get go Margherita didn’t hesitate and saying yes we can do that for you. When it came time to getting our banner and all the information formatted in a way we could continue to use it. Plus add to it in the our event next year. Margherita and her team was able to make everything happen. The banner was perfect, durable, and most importantly ready to be used again with new addition to it no problem. We couldn’t have done this without their support and professional creativity with making a large banner to fit all our needs. Thank you for you support and generosity.I would love to be a reference for them and can provide pictures of our banner so you can see the spectacular work they provide with banner services.Thank you,Barbara Gawaldo

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Name: H*** T****
Date: 2023-08-10 05:19:05
Rating: 5
Comment: From the moment I walked into this UPS location, I was met with exceptional service. The staff here truly embodies the ideal of customer-centric service. Their patience and dedication to ensuring each clients needs are met is commendable. Not once did I sense any frustration, even during peak hours, and I was pleasantly surprised to see that they allocate adequate time for each customer, making sure all questions and concerns are addressed. Its rare to find such dedication and professionalism these days. Kudos to the entire team for setting a high standard for service. Highly recommended!

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Name: A**** K***
Date: 2023-08-08 23:28:06
Rating: 5
Comment: Having had a wonderful experience working with PostalAnnex+, I plan to continue utilizing their services.

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Name: N******** R****
Date: 2023-08-08 05:49:45
Rating: 5
Comment: Great one stop shop, I truthfully did everything in one place. Received a quick livescan, mailed out a package, took passport photos, then had some documents copied which were printed and emailed to me. The staff is very kind, helpful and quick.

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Name: V****** D*****
Date: 2023-08-05 00:54:00
Rating: 5
Comment: Customer service was perfect, accommodating and very kind front desk person.They provide many services, I needed to get fingerprint cards and mail them, and they did a amazing job.

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Name: S****** L**
Date: 2023-08-02 16:02:05
Rating: 5
Comment: Great location and staff! I had a shipping issue with a return and the staff was more than helpful. They provided advice on how to contact the seller to get a pre-paid label. I contacted the seller and was given a pre-paid label but was told by customer service that a label wouldn’t be sent for another 24-48 hours. The staff allowed me to keep my heavy packages in their store and provided their email and contact where I can forward the label once received. They saved me money and a trip bavn!

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Name: K****** B***
Date: 2023-07-31 17:41:04
Rating: 5
Comment: Huge thanks to the folks at PostalAnnex+! They turned around banners for us in record time and were an absolute pleasure to work with. Many thanks to Margherita and the whole crew!

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Name: G***** A***
Date: 2023-07-22 04:33:59
Rating: 5
Comment: Margarita was fantastic! She was extremely helpful and knowledgeable.

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Name: K**** U********
Date: 2023-07-16 18:48:12
Rating: 5
Comment: The staff goes above and beyond to make sure my staff and I are taken care of!

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Name: R***** K*****
Date: 2023-07-14 01:50:26
Rating: 5
Comment: Weve shipped from this location many times and have always had a friendly, cost effective experience.

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Name: L***
Date: 2023-06-08 18:21:49
Rating: 5
Comment: PostalAnnex Santa Clara, CA is the best. I have my box there for several years. They are very helpful, answer my emails promptly. They forward my important mails for my request.Margherita is the best. Thanks for making my life easier.

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Name: A******** F*********
Date: 2023-06-03 18:36:35
Rating: 5
Comment: Great neighborhood shipping place, super helpful

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Name: R S
Date: 2023-06-01 21:17:55
Rating: 5
Comment: Would highly recommend this store. The service is excellent, affordable, professional and speedy. Margherita and her team will go above and beyond to make sure you get what you need, whether it is receiving or forwarding mail, shipping packages or anything else that you or your business may require. Keep up the great work guys! Many thanks for the years of fantastic service! 🙏👍

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Name: J***** R****
Date: 2023-05-28 21:49:47
Rating: 5
Comment: Very personable and professional service. Really enjoy Marguerita caring and expedient customer service. Highly recommend this Postal Annex!

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Name: C******** B*******
Date: 2023-05-22 07:26:29
Rating: 5
Comment: Margherita is amazing. I was in need of a quick print&delivery order and they got it sorted within a day. Friendly and knowledgeable staff, highly recommended!Update: Needed the same thing done twice, exact same amazing service. Thanks PA!

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Name: A***** M********
Date: 2023-05-21 20:32:05
Rating: 5
Comment: Came to take a passport photo and renew/ship my passport. Super easy and seamless process. The employees were friendly and helpful throughout my experience. Highly recommend this store!

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Name: A*** S*********
Date: 2023-05-09 07:49:25
Rating: 5
Comment: Margherita and the whole team are absolutely amazing! Always helpful and friendly. Best service!

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Name: S*** S*********
Date: 2023-05-06 02:21:34
Rating: 5
Comment: These guys are absolutely the best. I emailed at 10:30pm in hopes of a response... Within 2 minutes my security code emailed with a smile. Unbelievable service like this is truly hard to come by these days!! Bring your business here you wont regret it!!!

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Name: H***** N
Date: 2023-05-01 06:53:13
Rating: 5
Comment: Took care of my documents that needed to be notarized really quickly and was very responsive!

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Name: A*** M*******
Date: 2023-04-30 04:03:21
Rating: 5
Comment: I’ve called in before to find out if appointment was necessary and was delighted to find out they take walk ins. I needed a live scan application completed and they where very helpful in explaining the process and fees associated. The place has a warm inviting vibe to it, they offer a multitude Of services I definitely suggest going here for their excellent customer service, Thank you once again

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Name: C***** L****
Date: 2023-04-21 03:20:29
Rating: 5
Comment: The staff all offer a wide variety of services and deliver it with such a positive attitude. This location is the only few Ive ever experienced that is able to offer notary service during regular business hours with no hesitation. Prices are fair and competitive to national chains like UPS Store to name a few.

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Name: K****** A***
Date: 2023-04-20 01:03:28
Rating: 5
Comment: Did a Walmart return via USPS/FedEx ship. Fast and super smooth.

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Name: K**** W*********
Date: 2023-04-17 21:44:12
Rating: 5
Comment: You really spoil me. I didn’t know who to use for my mailbox and I saw it was family run. But, I think I have unusual requests and I really appreciate you folks are there for me.

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Name: R*** T***
Date: 2023-04-14 16:01:03
Rating: 5
Comment: Great customer service, great attitude, always efficient. Best delivery service in the area.

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Name: G**** S***
Date: 2023-04-13 06:20:58
Rating: 5
Comment: I researched a lot of different places for mailbox rentals and am so happy I went with PostalAnnex+! The price point, the hours of operation, 24/7 access and email/text notifications for mail can’t be beat! On top of this, Andrew and the staff are so incredibly kind, helpful and go above and beyond! I got to pick my mailbox number, he had a change of address postal form handy that I filled, and took the time to patiently walk me through all I needed to know. Would 100% recommend!!So happy I went with PostalAnnex+ in Santa Clara.

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Name: J***** M
Date: 2023-04-09 17:56:43
Rating: 5
Comment: This store is top-notch. The customer service provided by all employees has always been great. I cant say anything but positive remarks.

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Name: R*** N****
Date: 2023-02-03 03:31:11
Rating: 5
Comment: In this one they speak Spanish, they are open 7 days, they print, they help with the prints, very hard work.

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Name: A***** J*** A******
Date: 2023-01-25 05:26:05
Rating: 5
Comment: They deliver all posts from USPS to FedEx

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Name: S**** H******
Date: 2023-01-20 21:26:53
Rating: 5
Comment: Margherita thank you! Your the best! If you want exceptional service with that personal touch this postal annex goes above and beyond!

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Name: J****** Z****
Date: 2022-12-10 20:34:44
Rating: 5
Comment: Very convenient and friendly staff

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Name: E****** M*
Date: 2022-11-30 03:39:29
Rating: 5
Comment: Postal Annex is an exceptional and necessary service that is provided to communities. Their service is straightforward and timely.I can come in with my child who has Autism, and even with his tantrums, Staff is polite, friendly and respectful.Postal Annex in Santa Clara is like family!

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Name: B****** W***
Date: 2022-11-29 02:26:32
Rating: 5
Comment: This place is great! Super friendly and knowledgeable staff. If you live nearby and need mailing/notary service, I highly recommend them!

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Name: L*** M*****
Date: 2022-11-09 03:26:14
Rating: 5
Comment: Have kept a mailbox at Postal Annex for several years now and have been very happy with the service. Margherita, Thomas and team are always personable and efficient. The location is easy to park at and conveniently located on El Camino next to Target. A great spot with a wide variety of services. They even sell cute greeting cards and gifts. Give them a try!

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Name: f***** F*****
Date: 2022-10-26 21:36:23
Rating: 5
Comment: For all postal services this is the best place in Santa Clara.

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Name: y w
Date: 2022-10-23 21:59:16
Rating: 5
Comment: They always give a great service!

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Name: H******* M*******
Date: 2022-10-18 05:33:50
Rating: 5
Comment: They have the best customer service. I tried getting my ink fingerprint done at two locations and were rejected due to quality. Margherita was very patient in explaining us the process and assured me that the quality issues were because of the ink used at other places. She got my perfect ink fingerprints which were accepted for further processing

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Name: E*** G******
Date: 2022-10-15 00:48:46
Rating: 5
Comment: Though I live and work in San Diego, I visited your location during a business trip to ship a bunch of loose catalogs and documents. Since you reached out to me, I wanted to let you know that I left your store thoroughly impressed.In the past, Ive done my own shipping far too many times to count and never left a local PostalAnnex, MailBox Etc, or FedEx store feeling that people there knew much or cared much. It was entirely different at your location because in a very short time my stuff was packed up well, in the right box, with optimal service arranged. And even though busy when I came in, I waited only a short time and never felt ignored.

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Name: M****** C************
Date: 2022-10-10 08:32:56
Rating: 5
Comment: Prompt, professional, knowledgable support. Margareta made my entire experience delightful. I highly recommend Postal Annex for any and all services they provide.

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Name: M** T*
Date: 2022-10-02 02:08:27
Rating: 5
Comment: Friendly and quick response

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Name: J***
Date: 2022-09-23 20:45:36
Rating: 5
Comment: Excellent in customer service and courteousness. Margharita is top notch in taking care for my postal needs.

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Name: N***** U*****
Date: 2022-09-21 12:46:21
Rating: 5
Comment: I enjoy the Friendly and Knowledgeable staff at this Postal Annex. Any time I come in they greet me with a smile and know exactly what I came for. The get customers in and out but at the same time make sure to take care of every customer’s needs.I encourage everyone to help support this small business.

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Name: j******* m******
Date: 2022-09-15 08:53:36
Rating: 5
Comment: Hello I just got this message regarding the superb service of all the team in postal annex. I love it so much that I can’t replaced your superb service that I experienced that’s why I keep coming back for more and more returns lol. Margherita is such wonderful person that I ever met . I never have such great service in postal annex.Appreciated very much for helping me?Jennifer Mijares

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Name: S******
Date: 2022-09-13 01:23:19
Rating: 5
Comment: Super helpful staff. Will use their services for all my future shipments

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Name: K****** P***** - C*********
Date: 2022-08-31 18:10:50
Rating: 5
Comment: Excellent location. They are very attentive, polite and efficient. Would highly recommend this location over anywhere else!

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Name: T**** E***
Date: 2022-08-23 23:10:54
Rating: 5
Comment: I hired for mobile notary services for work and everything went very well. I will be using again if needed.

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Name: B**** V*****
Date: 2022-08-17 14:26:57
Rating: 5
Comment: I am grateful to have found Postal Annex (Santa Clara Town Centre) right after they opened their doors many years ago. I have experienced nothing but professionalism, caring, and patience even when there is a line of customers that are waiting to be helped.The range of services they provide is immense.…I had help with passport processing.…Apostille application guidance and mailed to the proper State agency.…Shipped packages to my son (Germany and Spain) and my Daughter in law and Grandson in Argentina.…Uhaul rental more than once (van and truck). They made this process easy and seamless.…purchased supplies, I.e., postage stamps, greeting cards, mailing supplies ..I promise that we are not related to the owners or anyone that works there. The above are all the wonderful experiences that we have had a postal annex. We recommend them whenever possible.Thank you Margarita, your husband and your staff for caring about your customers.Sincerely, Theresa and Brian Vieira

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Name: A****
Date: 2022-07-19 04:41:49
Rating: 5
Comment: Amazing customer service. The staff are so kind and friendly. Thank you for helping me figure out my shipping. Will be back!

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Name: A R*
Date: 2022-07-14 21:40:16
Rating: 5
Comment: Good service we go here for our notary needs too.

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Name: M****** J*******
Date: 2022-07-14 19:38:59
Rating: 5
Comment: I had a very positive experience at this branch of the PostalAnnex+ recently.Margherita helped me choose the best option for mailing a package internationally and made sure all of the paperwork was in order.I will definitely return any time I need to mail packages locally or abroad and would wholeheartedly recommend this branch of the PostalAnnex+ to others.

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Name: A**** R***
Date: 2022-06-23 19:17:51
Rating: 5
Comment: Great service, and friendly. Very patient working with my son while shipping his gift.

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Name: J**** S******
Date: 2022-06-17 21:03:47
Rating: 5
Comment: Friendly staff and reasonable prices for their services. In and out with the things I needed quick!

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Name: E**** P*****
Date: 2022-06-12 00:50:16
Rating: 5
Comment: Outstanding customer service. They always get things done.

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Name: L**** M****
Date: 2022-06-12 00:02:37
Rating: 5
Comment: We just walked in for a notary signature, Mr Luzano went above and beyond to fix the document produced by the agency and get it faxed properly. Awesome guy!

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Name: M*** A******
Date: 2022-05-30 20:58:30
Rating: 5
Comment: Excellent Service and the staff are a very happy group. The mangers are very professional and very knowledgeable and seem to get the job done as as soon as possible

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Name: C********* X*
Date: 2022-05-18 14:16:59
Rating: 5
Comment: The service here is perfect! I needed a notary, photos and shipping return envelope for a visa. I went to ups and they couldnt do any of the task smoothly. I came here and the lady helped me with everything. She immediately calls out the photo requirement size according to my visa.

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Name: J******* S****
Date: 2022-05-03 22:29:51
Rating: 5
Comment: Andrew is a shipping rockstar. He performed surgery on our box to help us out. Genius! Thank you.

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Name: T***** L******
Date: 2022-04-03 20:24:06
Rating: 5
Comment: Working staff are always accommodating and friendly! Best service always given to customers. Ive been coming here for years! Love this place!

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Name: C***** P**
Date: 2022-02-27 22:13:10
Rating: 5
Comment: Extremely competent staff. Assisted me in formatting and printing a pamphlet. Also one of the only locations open on Sunday. Fast service.

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Name: H***** W******
Date: 2022-01-23 19:16:19
Rating: 5
Comment: Best Postal Annex,friendly Staff, professional and helpful.I have been using sonce 2017 till now.I always appreciate their service.

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Name: L W*
Date: 2022-01-19 21:31:07
Rating: 1
Comment: Feel free to go to this place if you’d like to spend 40min on a pickup.

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Name: D** P*****
Date: 2022-01-17 20:31:56
Rating: 5
Comment: Great service!!

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Name: H** L**
Date: 2022-01-14 02:22:03
Rating: 5
Comment: Updating my review as USPS was responsible for the lost package, not the PostalAnnex team.Margherita reached out to me and helped me track down the lost package and now its been found! Huge sigh of relief. Many thanks to her and her team.

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Name: S****** K*****
Date: 2021-12-28 20:14:10
Rating: 1
Comment: Avoid this place. They lost my package due to their negligence to give package to the right carrier. When I come to the store to ask for the status, they say the USPS guy picked up the fedex packages as well so its lost.. people working in the store are so negligent with customer packages.The prices in the store are exorbitant too. Ripping people off with high charges and then they lose your packages.. Insane!

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Name: l***** y****
Date: 2021-12-19 22:47:45
Rating: 5
Comment: We needed to get some documents notarized. After a horrible experience with UPS, we found postal annex online. They were really helpful and even offered veteran discounts.

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Name: D******* H*****
Date: 2021-12-19 15:53:45
Rating: 5
Comment: Wonderful family-owned shop!! Love it here

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Name: P******
Date: 2021-12-11 11:39:07
Rating: 5
Comment: I am a long term customer, and I am beyond happy with the levels of professionalism, and person to person interactions that I continue to have with each individual, whom have become almost like family to me.Not to mention how kind, and down to earth the amazing people are, whom are very sweet and patient, and informative.Thank you so much for the terrific service!!!God bless you all.- Paulina C. Raymond

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Name: D****** G****
Date: 2021-12-10 03:53:47
Rating: 5
Comment: Each time I visit, the staff is very helpful. And Margherita is a package wizard, making sure my odd shaped gifts are packaged securely. I always appreciate the time they take to provide me with the best shipping option. Keep up the great work!

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Name: L**** B****
Date: 2021-11-03 19:03:42
Rating: 5
Comment: Customer service at Postal Annex is exceptional. They treat everyone like family. The staff and owners go out of their way to deliver the best service by always giving you delivery options to help you pick the best prices and timing.

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Name: P**** B*******
Date: 2021-10-29 23:08:30
Rating: 5
Comment: Best personal best service guys are really good

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Name: K**** K******
Date: 2021-10-21 09:50:17
Rating: 5
Comment: Weve had excellent service from day one when we moved to Santa Clara. Staff has always been very attentive. Now that weve moved away, Margherita is doing an amazing job at managing our postal box. Always excellent service. THANK YOU!!

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Name: M*** B** T****
Date: 2021-10-01 03:10:03
Rating: 5
Comment: I have been thier customer for years now, very fiendly and professional,Also using thier mail box services not had a single complaint

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Name: K* S**********
Date: 2021-09-19 01:45:55
Rating: 5
Comment: I stay in Cunningham Street which is very near to El camino and Los Padres. In the past if I had to go to the Post Office, either I go to theone in Franklin Square or the one at Kiley/Benton junction, both were far away from where I stay. It was a boon given to me by God to see the Postal Annex near the Target.I go there regularly where the most friendly and personalised services aregiven to all. Thank you the Postal Annex 14024 and Best Wishes.I have now moved along with my son to Danville, CA 94506 and realize the most courteous help I was getting from the owner couples. I was thinking I am being given a special service because of my old age and wentthere to see how others are being served. OMG Ms.Margherita is as sweet with all customers and I admire her memory power for all questions answers be it about various postal services, rates on parcels,various rate differences etc. In Danville the nearest Post Office or a Postal Annex is about five miles away ....no public transport available

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Name: R***** K***
Date: 2021-09-01 06:31:44
Rating: 5
Comment: Very Professional & Helpful by All means,Answers to All Your Requirements 😊👍🏻

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Name: S** J****
Date: 2021-07-23 20:11:47
Rating: 5
Comment: So quick and friendly and amazing! I came in with a book in a box with packing material. They helped me print something for inside the box ( I emailed them the file), then taped up the box, then printed my label from the address on the email file. They even got me a discount because I was shipping a book! Just awesome service!

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Name: M**** B
Date: 2021-06-07 22:26:08
Rating: 5
Comment: I love the Postal Annex, I seriously go here for fun bc the ppl are so nice and like literally, how is any other mailing service in business? PA IS EVERYTHING IN ONE PLACE with a smile :)))

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Name: S******** L**
Date: 2021-05-18 12:48:57
Rating: 5
Comment: I was more than happy to experience utter kindness of people there!

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Name: J**** L*****
Date: 2021-03-07 23:59:57
Rating: 5
Comment: Came in to drop off an Amazon Return via UPS and the Postal Annex was able to take care of the label via email and the drop off without needing to go to a UPS retailer. Thank you!

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Name: M****** P****
Date: 2021-02-03 23:39:45
Rating: 5
Comment: I worked with Margarita who was wonderful! She helped me create my client labels, track them and ultimately follow up on a 1 delayed package. I highly recommend Postal Annex, Santa Clara.

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Name: A**** H*******
Date: 2021-01-27 20:41:36
Rating: 5
Comment: Margherita was very kind and helpful. Thank you!

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Name: F****** W*
Date: 2021-01-05 18:16:29
Rating: 5
Comment: Its a small business with everything you need for shipping. Very friendly service and the location is convenient. The line (if any) is usually short. Pricing is great. Id come back again and again. Thank you!

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Name: J* C***
Date: 2020-10-06 18:42:14
Rating: 5
Comment: I love this place for shipping my stuffs. The lady was very professional and kind.

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Name: d**** a******
Date: 2020-09-11 23:15:09
Rating: 5
Comment: The gentleman behind the counter was polite and professional.

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Name: S****
Date: 2020-08-28 19:32:02
Rating: 5
Comment: The reviews are accurate! I drove 30 minutes to this location instead of the one near my home simply off of the reviews. I had a pleasant experience completing both livescan and passport renewal in almost less than 20 minutes! I appreciated that they observed social distancing by only allowing 2 customers at a time. Margherita was so sweet and patient with all my questions! Thank you 😊

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Name: B** B******
Date: 2020-08-26 05:59:07
Rating: 5
Comment: I had a few documents sent today and Margharita was super helpful. She guided us through the notary process and sending my documents.

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Name: N***** S*****
Date: 2020-08-23 05:34:55
Rating: 5
Comment: They do know their passport photos and documents requirements!

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Name: R***** S*
Date: 2020-08-09 00:09:21
Rating: 5
Comment: Their service is really nice and great. They are so friendly and patient.

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Name: D N***
Date: 2020-07-23 00:34:02
Rating: 5
Comment: This place is great. The service is awesome and it is a black owned business.

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Name: E**** G**
Date: 2020-07-14 22:01:10
Rating: 5
Comment: This station has a 4.8 star overall rating (as of July 14th 2020) for a reason. The staff members are all very knowledgeable, friendly and I feel they genuinely care about our needs. They often times go above and beyond to help us just make our lives a little bit easier and that is very much appreciated. We would recommend PostalAnnex+ Santa Clara Towne Centre to anyone for your shipping needs and much more!

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Name: J*** S****
Date: 2020-07-02 23:17:21
Rating: 5
Comment: Came to have a passport photo taken. After taking my photo, the agent helped another customer and got distracted and forgot about me (had to wait 3-4 minutes), he apologized and without me even asking - gave me the photos at no cost. Very friendly service and they care about their customers. Kudos to the staff.

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Name: R** M****
Date: 2020-04-16 16:33:15
Rating: 5
Comment: Highly recommended /excellent costumer service

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Name: Y* Y*
Date: 2020-03-18 19:03:54
Rating: 5
Comment: Amazing customer service. Great prices. Its amazing to be treated like a regular, even if I barely go. They never make me feel crazy over obsessing over my packages and mail!

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Name: N****** B******
Date: 2020-03-11 20:02:58
Rating: 5
Comment: Every time I visit this location, I am totally pleased with the professionalism and kindness shown. I have had help with passport, and now fingerprinting livescan, and I would choose no other location than this one.

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Name: P** N***
Date: 2020-02-10 23:58:51
Rating: 1
Comment: I would give it zero stars if I could. I sent a customized snuggle blanket for a friend battling breast cancer. The package was delivered, but my friend didn’t receive it. When I called to inquire, they sent me the tracking info and couldn’t offer any other information on how to try and rectify this situation. The customer service was insensitive and could care less that this was sent to comfort someone fighting for their life. If you want to do business with an insensitive business who cares less what happens to your packages, this is the place to go

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Name: K** S
Date: 2020-02-05 04:38:22
Rating: 5
Comment: I am beyond pleased with the customer service here! The gentleman working today went the extra mile helping me find the most economical option for sending my package. Originally it was going to be $68 at FedEx to ship a small painting, and at Postal Annex it was going to be the same thing; however, the gentleman went above and beyond and put together two boxes they had in the back and put the painting in there. The total then jumped down to $19. I am so happy with how much they helped me out!! I will definitely be returning !

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Name: J** H****
Date: 2020-01-28 16:20:15
Rating: 5
Comment: Used them for a PO box and couldnt be more pleased with the value and the service. The staff was always friendly and often greeted us by name. Margherita is a gem!

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Name: J****** I** V******
Date: 2019-12-24 00:05:56
Rating: 5
Comment: Update 12/23: Changing my review to five stars based on my recent experience.The store owner took my feedback and moving forward my experience has been really great. Whenever I need to open and scan a document, it was completed within an hour. Document shreds have been completed all through the app as well. The technology is neat and efficient, and this branch demonstrates its best potential.This was what I was hoping for when I got my Anytime Mailbox. I apologize for my earlier review as I was just having a bad day. I understand these things happen. The staff and manager earnestly have done their best to rectify the initial hiccups, and I look forward to receiving my mail at this location.___This is in regards to Anytime Mailbox services being offered at this PostalAnnex+. Anytime has a feature where you can open & scan mail on-demand. This PostalAnnex+ branch has not been able to keep up with the demand for this feature.I had to visit after sending in my request and watching the letters disappear in the app. It appeared as if my mail just went missing!So I wasnt really happy walking into the store in the first place, because we were promised this feature would help accessing our mail easier everywhere -- lies. But in addition to it all, I was told to wait because only one staff member knew about Anytime Mailbox and how it worked.I am going to keep Anytime Mailbox and observe how it goes but this really is untenable. You cant just advertise that you open and scan your mail anywhere, then fail to deliver on that promise and blame it on too much going on during the holidays.It is your job especially to keep up during these times.These letters were important and were from my employer too!To see them disappear in the app like that suddenly, well -- I am just not very confident in Anytime Mailbox or PostalAnnex+ services at all now.

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Name: K*** J*****
Date: 2019-12-18 19:57:13
Rating: 5
Comment: Staffs are very helpful and friendly. Definitely use here for shipping anything!

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Name: H****** G*****
Date: 2019-12-10 18:16:18
Rating: 5
Comment: Excellent friendly service - compared prices provided options for sending letter by international priority mail. Highly recommend

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Name: J****** A****
Date: 2019-12-08 20:18:35
Rating: 5
Comment: Always super helpful! I come here all the time.

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Name: M***** N****
Date: 2019-10-22 00:42:06
Rating: 5
Comment: Excellent service, very knowledgeable and wonderful people.

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Name: J***** B******
Date: 2019-10-08 02:41:52
Rating: 5
Comment: Great service

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Name: P******* M********
Date: 2019-09-04 23:37:00
Rating: 5
Comment: Great service!

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Name: J*** A***
Date: 2019-09-04 07:50:03
Rating: 5
Comment: This place is great, Margherita was really helpful and professional, she helped me to rent exactly what I needed when the website wasn´t showing rentals available, and other 3 U-haul places were also telling me that there was no availability for the weekend. She found a cargo-van available but it wasn´t in their system, and when others were just telling that there was nothing in the bay area for the weekend, she figured out the way to unlock that van after making some phone calls and I was able to rent it. Thanks a lot Margherita!

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Name: M******* V*******
Date: 2019-08-29 05:53:23
Rating: 5
Comment: Been there a few time and the lady is always super helpful. She will let you skip the queue if youre just dropping off.One place for all your need, regardless of the carrier and the opening hours are great too. My goto place!

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Name: M** K
Date: 2019-08-09 06:06:58
Rating: 5
Comment: This place is very professional and great! First of all, the prices are very very VERY competitive, way cheaper than others in terms of renting a mail box, half the price of other places!Second, the place is clean and neat. Organized and looks new.Third, and most importantly, the customer service is outstanding. I was greeted as soon as I walked in, and got helped right away because it wasn’t very busy. Very friendly manager/owner. Very professional, and amazing. Also, the lady there was very nice, Margarita I believe.I am glad I did business with this establishment. A++

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Name: e*** m******
Date: 2019-07-25 16:59:58
Rating: 5
Comment: Friendly staff, and fast service.I always look forward to picking up my mail.

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Name: A** M***********
Date: 2019-05-29 21:30:13
Rating: 5
Comment: Very friendly and helpful staff! It took me a life time to email them a shipping label properly (I was out of patience myself after making a couple of mistakes in forwarding the email ) but they were waiting very patiently. They helped me to pack my package properly and send it as easy as possible.

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Name: R*** M*
Date: 2019-04-18 03:53:01
Rating: 5
Comment: Staff are nice.

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Name: T**** X
Date: 2019-03-27 22:25:05
Rating: 1
Comment: I sent a package to overseas but did not know that item is not allowed in the country at receiving end. I had items in package in the amount of over $250 and Annex charged me $179 to send Via Fedex. Now custom at receiving country charging us penalties and fees for not allowed items which exceed $300. I called fedex that we were not informed at Annex that certain items can not be shipped. Fedex does have that list but Annex apparently does not. Now non of them Fedex or Annex taking responsibility for my losses. Fedex say go to Annex as I paid to Annex and not Fedex. Seems loss of $400 plus is all my mistake. Annex said just destroy the items and called Fedex to destroy the package. that was the only option as I am not willing to pay $300+ fees for no reason. For 2 months neither Annex or Fedex contacted me as tracking system keep saying its stuck at custom for over 1.5 months. I have to find out myself and contacted local authorities overseas about penalties and fees. So in the end I lost all that.

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Name: T**** L*
Date: 2019-03-10 00:00:25
Rating: 5
Comment: Very friendly and helpful service! We had five documents notarized, photos taken for Canadian citizenship for my 6 month old baby, a document emailed and printed, and sent out the entire package to Canada after all has been done. They were very friendly through out the entire process and were very detailed.Will be looking to come back again for any future needs. This trip utilized most of their services : notary public, email&print, baby photos, and letter envelope shipping.

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Name: R****** M****
Date: 2019-01-17 23:54:25
Rating: 1
Comment: Terrible place I paid $103 so my package can be delivered in 3 days international, but it took 2 weeks I should have used post office and did not get the money back.

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Name: G***** S***
Date: 2018-11-15 21:15:37
Rating: 5
Comment: We had an outstanding service today:Margarita, who was originally answered the phone, allowed as to get a life scan on fast notice.She even allowed us to use her company computer to change and process a new application (our was wrong)She patiently waited then we finished, guided us through the application.After that she put a lot of efforts to get my husband fingerprinted,He is in construction, for many years of hard work his fingertips get cut,Margarita spend extra time got many attempt to get clear image.Absolutely fantastic personality and professionalism!thank you!

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Name: S***** K***
Date: 2018-08-17 20:43:01
Rating: 5
Comment: This is my go to place - they are so helpful and friendly for any thing Ive needed from shipping to printing, even a last minute card. I am really glad that they are here.

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Name: X***** S***
Date: 2018-07-31 22:39:58
Rating: 1
Comment: Terrible places, they dont know what they are doing. DO NOT choise this place as your pick up. Totally waste your time. Sucks

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Name: F* A****
Date: 2018-07-03 18:21:47
Rating: 5
Comment: Great Customer Service.

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Name: P*** K******
Date: 2018-04-16 17:05:04
Rating: 5
Comment: Great service!

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Name: N***** K*****
Date: 2018-03-22 05:34:10
Rating: 5
Comment: Very nice folks..explained different rates for postage. Also seems more reasonable than other postal annexes. !

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Name: A*** E********
Date: 2018-02-23 17:12:56
Rating: 5
Comment: Great service!

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Name: S******* K*******
Date: 2018-02-11 02:43:48
Rating: 5
Comment: Amazing service! Very helpful!

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Name: C**********
Date: 2018-01-16 19:06:40
Rating: 5
Comment: We use Margherita at this location to do Zums livescan fingerprinting, and they accept walk-ins! Awesome.

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Name: A**** G****
Date: 2017-11-15 02:24:26
Rating: 5
Comment: Extremely helpful staff, always takes the calls and low wait times

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Name: M*** H*****
Date: 2017-10-29 20:48:53
Rating: 5
Comment: Great experience

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Name: D**** P****
Date: 2017-09-26 06:14:11
Rating: 5
Comment: This place is incredible. They went above and beyond packing an extremely fragile instrument for me last minute. Prices were better than I found online anywhere else. Ill always go here first!

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Name: V******* B****
Date: 2017-09-21 19:10:11
Rating: 5
Comment: I stopped in, looking to have 7 very important documents notarized. The owner, Thomas went above and beyond by not only providing me with notary services, but also advised that I take the time to correct a couple of errors that he noticed on the document in the computer first. I was there for several hours, and both Thomas and Margherita were so patient with me; I never once felt rushed. To them, it was more important to see that I had my document correct before just providing me with notary service. And to me, that spoke volumes, and attests to their professionalism and their commitment to providing excellent customer service to their customers. I look forward to returning to this location for all of my mailing, and notary needs in the future.

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Name: S J
Date: 2017-05-06 20:16:41
Rating: 5
Comment: At times they might be slow of they are many people. But they do pretty good job and pay attention to details.

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Name: F******** R******
Date: 2017-04-20 00:02:38
Rating: 5
Comment: Great service, when I ask DHL to deliver something with them, they even give me a call when receive the package! And they have everything you may need for a gift, boxes, packaging, etc

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Name: J******* T******
Date: 2017-04-08 19:17:13
Rating: 5
Comment: Super friendly front desk lady. They ship UPS, USPS, Fedex, DHL. All in one!

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Name: D**** B******
Date: 2017-03-10 18:53:27
Rating: 5
Comment: They provided me with a passport photo and tracked mail service for materials to renew my passport. The staff was friendly and knowledgeable. Their prices seemed good. Later in the week, my wife and daughters used them for the same reason and had a similar positive experience.

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Name: Q*** A*
Date: 2016-10-30 07:57:14
Rating: 5
Comment: Before going to this place I wonders how come a shipping store could possibly be enjoyable. And after going there several times, I know everyone is exactly right. The people there are so nice, personal and truly helping others as if they are a friend of ours. Other than that, they are really professional in the shipping business too! Thanks and please keep it up!

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Name: B****** Z********
Date: 2016-10-21 21:19:56
Rating: 5
Comment: Awesome service and honest people. I would highly recommend over the many other shipping and printing stores. This will be the only place I will be going.

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Name: M**** M****
Date: 2016-09-25 00:06:18
Rating: 5
Comment: Amazing place and great service.

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Name: A********** C*********
Date: 2016-09-17 21:57:19
Rating: 5
Comment: Awesome service for all things mail, documents, copy and public notary related. A true family business that cares about their customers. The owners are a pleasure to talk to and they truly know their stuff. Prices are definitely the most competitive compared to other postal stores I have been to. Thank you for making my life so much easier.

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Name: J*** G****
Date: 2016-04-26 18:01:26
Rating: 5
Comment: Fast, Friendly and efficient! Good prices, most importantly: Did what I asked, not like the first shipper I called.

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Name: P***
Date: 2016-03-13 00:45:25
Rating: 5
Comment: The personal service is great! If you have a mailbox, you feel like the people really care about you! I was gonna be there 5 minutes before close, called ahead, and they were super cool about me grabbing my packages with zero stress!

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Name: B** F************
Date: 2016-02-20 22:35:12
Rating: 5
Comment: Great service. No wait, knowledgeable staff, good prices. Shipped a package to Kodiak, AK for

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Name: B**** M***
Date: 2015-12-11 20:10:45
Rating: 5
Comment: Wonderful service. Wonderful People. Highly recommended.KathyH

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Name: T***** W****
Date: 2015-08-19 23:02:13
Rating: 5
Comment: I live close-by but had a hard time finding this place searching through Google. Since its a relatively new Postal Annex, it doesnt come up very easily when you search for it. Once I got a phone number, I called and was able to confirm they were there and open for business.The locations great if you live close to the new Target, Sprouts, etc. shopping center at the corner of Scott and El Camino (The Postal Annex is literally right next door to Target). All I went in for today was some copying and faxing, but it was a seamless and reasonably priced experience. The lady who works there, Marguerita, was also very kind the whole time I was there. Ill definitely go back for my packaging, shipping or faxing needs due to the location and customer service I received during my first visit. Good luck with your Google visibility Marguerita!

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Name: A******** H*****
Date: 2015-08-09 18:13:16
Rating: 5
Comment: I visited California and needed to ship some items home and this postal Annex was awesome. The customer service was great made feel that my items were important. They packed my items with care and concern for safe and durable shipping. More importantly, my items arrived at my doorstep on the date they indicated when I returned home. Great place to do business.

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Name: S*** P*****
Date: 2015-07-23 21:27:48
Rating: 5
Comment: Went in for a notary and managed to copy the document,overnighted all in one easy and super friendly stop!Amazing customer service and experience overall!Highly recommended!