PostalAnnex

Address: 711 Center Dr Ste 105, San Marcos, CA 92069, United States
Phone: +1 760-741-1112
Services: From the business: Identifies as women-owned,
Service options: Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,

Category: Shipping company, Fingerprinting service, Mailbox rental service, Mailing service, Notary public, Packaging supply store, Passport agent, Shipping and mailing service, Truck rental agency
Rating: 4.7
Site: https://postalannex.com/location/san-marcos/3002
Worktime:
DayTime
Monday10 AM–2 PM
Tuesday9 AM–4:30 PM
Wednesday9 AM–4:30 PM
Thursday9 AM–4:30 PM
Friday9 AM–4:30 PM
Saturday9 AM–2 PM
SundayClosed



Name: K** M*********
Date: 2024-06-20 19:52:06
Rating: 1
Comment: Would NOT recommend. We use them for our local mail that we most likely wont even need to receive since we closed our local office. The necessary paperwork was signed when the trip was made there to shut down our old office. I simply called because we needed to have employee names added so they are able to pickup any mail or packages if we ever have any. I called to make sure that all had been done (as a previous email with Ayman said it had been done) and to ask if we needed them to sign and notarize the same paperwork. Ayman the Store Mgr was soooo NOT helpful, rushed and kept cutting me off and was just really reall rude. He did NOT provide any useful information so now I will have to call Postscanmail to resolve this. Since the owner and myself live out of state this is really unacceptable. Go elsewhere is my suggestion!!!
Name: E*** A******
Date: 2024-06-19 19:42:43
Rating: 5
Comment: Everyone was so incredibly helpful, made the process of having something notarized and sent out so streamlined and easy. They were so kind to my son and helped entertain him while we got everything taken care. Would definitely recommend coming here for your postal and notary needs.
Name: R** C*****
Date: 2024-06-08 22:47:48
Rating: 5
Comment: Went in to renew my passport, the clerk was very helpful in making sure my application was filled out correctly, good photos taken, and made sure I had the correct payment method and documents. Initially I wanted to do an expedited service because I dont like not having a passport but he talked me out of it saying that theyve been coming faster than the times on the Dept of State website. Sure enough, my new passport arrived within three weeks, the card the week after, and my old passport the week after that. Great service and very friendly!
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Name: A*** M*
Date: 2024-05-15 17:45:00
Rating: 5
Comment: Everyone was very nice and funny! They treated you like another human being, 100% recommend! It was fast and easy 👍🏼
Name: G**** E*******
Date: 2024-05-10 22:58:40
Rating: 5
Comment: Veryyyy nice, love the time efficiency!! Cheaper than other live scan places!!!
Name: s***** L*****
Date: 2024-05-09 19:18:13
Rating: 5
Comment: Quick and easy livescan! The employees were fast, efficient and had a great sense of humor, thank again
Name: M***** L********
Date: 2024-05-07 19:03:23
Rating: 5
Comment: Always have a great experience and knows what they are doing
Name: B***** M*******
Date: 2024-05-07 19:03:04
Rating: 5
Comment: Such an easy process to drop off my packages! highly recommend!
Name: M**** C****
Date: 2024-04-29 19:57:22
Rating: 5
Comment: Dropped off my U-Haul truck and needed to print something and do a live scan. Was able to get it all done in one trip. Very convenient and good service. Nice people!
Name: K*** F*****
Date: 2024-04-23 22:51:01
Rating: 5
Comment: Great customer service! Great store!
Name: D**** D** R*****
Date: 2024-04-23 18:10:10
Rating: 5
Comment: Absolutely phenomenal experience. Everyone was so friendly, helpful, insightful, and had such a great sense of humor!
Name: M** K****
Date: 2024-04-22 17:46:59
Rating: 5
Comment: Great place for a Livescan - fast and friendly!
Name: Y**** R******
Date: 2024-04-22 17:17:48
Rating: 1
Comment: They are just rude
Name: J**** M*****
Date: 2024-04-19 23:43:45
Rating: 5
Comment: Very friendly and helpful. Made the live scan process easy and quick.
Name: K D**
Date: 2024-04-08 22:06:34
Rating: 5
Comment: Staff is amazing and friendly! Quick and quality service will definitely be shipping out of this location more often!
Name: D***** P********
Date: 2024-03-28 17:35:09
Rating: 5
Comment: Friendly service and efficient package handling!
Name: C**** B****
Date: 2024-03-27 17:06:25
Rating: 5
Comment: The staff made my live scan fingerprinting quick and easy. They’re personable, kind, and funny. I’ll be recommending and returning in the future!
Name: R****** H****
Date: 2024-03-21 12:14:11
Rating: 5
Comment: As far as postal annex stores go, this place has been my favorite. Friendly staff and world class customer service. Thanks guys, keep up the good work.
Name: J****** S****
Date: 2024-03-20 23:03:41
Rating: 5
Comment: This location is absolutely amazing! I dropped off 30lbs of shredding and the The staff were so helpful and kind!
Name: K** S
Date: 2024-03-20 06:05:35
Rating: 5
Comment: Went in for a livescan last week and the process was seamless, I was in and out in no time. I enjoyed conversing with the staff, great service overall. Greetings from the NY girl!
Name: b***********
Date: 2024-03-18 20:36:22
Rating: 5
Comment: CustomerService is 10/10 got greated by everyone employee, very clean location.My visit was quick and very professional, thank you
Name: K******* F***
Date: 2024-03-13 15:37:30
Rating: 5
Comment: Was very fast and efficient.
Name: R*** M***** V*****
Date: 2024-03-12 23:02:02
Rating: 5
Comment: Efficient and proficient service. Make sure to come before 4pm or the LiveScan service ends up shutting down.
Name: D***** R*******
Date: 2024-02-27 21:13:39
Rating: 5
Comment: Love this place the people are so nice and helpful
Name: O****** R*****
Date: 2024-02-21 00:15:13
Rating: 5
Comment: This location’s customer service exceeded expectations. From the moment I walked in, I was greeted with warmth, professionalism, and humor. The staff went above and beyond to assist me with my shipment and the process was extremely quick. Awesome staff!
Name: s** v*****
Date: 2024-02-20 20:21:07
Rating: 5
Comment: Very kind people and quick service for my livescan
Name: J****** M*****
Date: 2024-01-29 18:31:16
Rating: 5
Comment: Fast, friendly and efficient. Had a live scan done and explained everything in detail and great conversation. Highly recommended ❤️❤️❤️
Name: S***** J******
Date: 2024-01-26 03:12:46
Rating: 5
Comment: The staff here is wonderful. I booked an appt to do what I thought was a ink fingerprint but found out I had booked it under something else. I never got his name, but the gentleman who runs the place explained that they usually never do two of the kind I needed per day due to the stress level, but they had already done one. He made an exception for me. He was very hilarious and you can tell hes really on top of the ball. I came back to have my ink prints shipped out today. Would rate this place 7/5 if I could. Highly recommend.
Name: E***** O*******
Date: 2024-01-25 22:54:13
Rating: 1
Comment: Be careful using this branch. He will start charging for yhe air you beath when you are inside. The Owner is immmoral and unethical for the way he runs his business.
Name: D**** I******
Date: 2024-01-18 17:50:56
Rating: 5
Comment: This shop reminds me of the good old days when customer service was king. The man in charge is efficient and helpful. I had a return label issue and he was able to find a solution so I could send my package. He is a pleasure to speak with and you can tell he cares about his customers. Highly recommend his services!
Name: E**** G
Date: 2024-01-03 23:42:29
Rating: 5
Comment: Great prices, helpful and trustworthy! Excellent customer service!
Name: C**** C********
Date: 2023-12-19 17:35:43
Rating: 5
Comment: MY UHAUL EXPERIENCE WAS A PIECE OF CAKE HERE. It was my first time ever renting a uhaul and I was suprised how easy it was. The owner of the store is such a nice guy and cares about his customers. Would recommend 10/10
Name: L**** O*****
Date: 2023-12-09 00:16:03
Rating: 5
Comment: I was here to scan some documents to my email. The store clerk was very accommodating after i explained how Kohls couldnt to take an Amazon return for the same item I had returned (they shipped the wrong item twice). He was busy but still walked me through the process of selecting the correct return item on my Amazon. He printed the return label and took care of the return ASAP. He saved me time as I didnt need to go to the UPS store after coming to them. Its a one stop shop!!! Thank you so very much I will definitely refer friends and family here! Excellent customer service!!!
Name: M****** S****
Date: 2023-12-01 21:07:28
Rating: 5
Comment: Best PostalAnnex experiences ever.Update: I cant believe its been 10 months since I found my favorite shipping place of all time. Theyre still rocking it, too.
Name: T** M*******
Date: 2023-11-26 15:58:15
Rating: 5
Comment: They do it all here, passports, live scan, U-Haul rentals and mailing out anything you got. The place is busy cause it’s good. The staff took care of my live scan same day I called. They get my coveted 5 star rating…haha but for reals they were awesome.
Name: A K
Date: 2023-11-16 21:12:11
Rating: 5
Comment: Best local business for postal service. Management made me smile and so very helpful! Thank you!!
Name: H**** P
Date: 2023-11-08 22:56:49
Rating: 5
Comment: The gentleman working was very professional and was quite a delight to deal with. This place is definitely a place id recommend for your needs. They do a little of everything. Come check them out and you wont be disappointed!
Name: M****** B*******
Date: 2023-10-28 17:13:37
Rating: 5
Comment: Great service and easy to work with.
Name: F******** P
Date: 2023-10-25 16:14:45
Rating: 5
Comment: Cool dude works here. Hes super helpful
Name: V***** L**
Date: 2023-10-23 23:45:01
Rating: 5
Comment: Quick and easy service.Extremely efficient and convenient!!
Name: P******* S***
Date: 2023-10-12 22:00:53
Rating: 5
Comment: Great service, helpful & explanatory! Highly recommend
Name: M** S*** T******
Date: 2023-10-06 20:43:16
Rating: 5
Comment: Very warm welcome upon entering. The owner was very funny and loved that he has an amazing memory of people, places and things. Great customer service.
Name: H**** H
Date: 2023-10-06 18:29:55
Rating: 5
Comment: Great customer service! Highly recommended and would come back.
Name: M**** Q*******
Date: 2023-10-06 00:15:47
Rating: 5
Comment: Staff at this location was so friendly quick and efficient. Very happy with the service. Thank you so much
Name: A M******
Date: 2023-10-05 22:29:29
Rating: 5
Comment: I went to get a livescan without an appointment and the owner was very welcoming and accommodating . He took me in right away even though he has two other customers. He’s an amazing multitasker very quick and efficient! Thanks again for your help. You’re amazing!
Name: l********
Date: 2023-10-05 22:26:02
Rating: 5
Comment: Very nice gentleman, excellent service and great speed.
Name: A****** S*****
Date: 2023-10-02 21:48:01
Rating: 5
Comment: Outstanding customer service! Thank you for your help. Highly recommend this location.
Name: L**** L****
Date: 2023-09-23 19:24:09
Rating: 5
Comment: The gentlemen that helped us gave exceptional service.
Name: M******* D******
Date: 2023-09-23 00:13:52
Rating: 3
Comment: They have great service when open...but the hours are off either on google or they just close shop earlier than their working hrs. Twice now I have gone around 5:10 pm to 5:15 pm and its closed :(
Name: D****** F**********
Date: 2023-09-19 18:35:06
Rating: 5
Comment: Thank you team for your very courteous service!
Name: L*** M*****
Date: 2023-09-18 23:31:22
Rating: 5
Comment: The staff here are handsome & helpful. Went above and beyond for this guy here! *two thumbs up*
Name: M****** A****
Date: 2023-09-11 19:31:53
Rating: 5
Comment: The staff is professional, phenomenal, and friendly. Ill definitely be back!
Name: M****** L***
Date: 2023-08-02 22:59:06
Rating: 5
Comment: Helped print some copies. Great quality.
Name: S******
Date: 2023-08-01 22:29:05
Rating: 5
Comment: Great staff. Very helpful
Name: R** M*******
Date: 2023-08-01 17:16:05
Rating: 5
Comment: Super friendly staff and great customer service!!
Name: K******** K*****
Date: 2023-07-30 21:30:06
Rating: 5
Comment: I had a pleasant experience at this postal annex location, the gentleman helped me even though it was close to closing time and walked me through sending a shipping label to him to print for me.
Name: C****** Y*****
Date: 2023-07-28 18:14:21
Rating: 5
Comment: Super awesome team, helpful, guys got jokes
Name: H***** S*******
Date: 2023-07-27 22:53:54
Rating: 5
Comment: Very enjoyable experience! Owner is very funny and nice
Name: K** S*****
Date: 2023-07-24 19:16:33
Rating: 5
Comment: Owner was very helpful and accommodating with my Amazon return
Name: J***** W*
Date: 2023-07-18 01:30:49
Rating: 5
Comment: I had a package coming in from overseas and it was held up for the last 3 days by DHL, past its original delivery date. Every day that passed, I grew increasingly anxious. You see, I am set to leave the country this evening. I asked for DHL to divert the package to this PostalAnnex+ location in hopes Id be able to pick it up from here. But DHL didnt even let me know that it had been delivered to here.The long-winded preface is all to say that I was 100% freaking the heck out, hardcore. I needed this package, as it was the gift for 9 people in a bachelor party. It would mean a lot to so many people, and I was about to leave the country without it.I called this PostalAnnex+ at 4:58pm asking them to confirm they received the package, and told them I was on my way to pick it up. To my absolute shock and horror, the employee working told me that they close at 5:00pm, not 6:00pm. This sent me into a panic attack. I practically begged the employee to stay. I knew I was asking him for a lot. I was asking him to stay an extra 20-25min, unpaid, past his closing time. This employee, an absolute angel, must have sensed the desperation in my voice. He relented, and said hed wait 15 minutes.What followed next was 25 minutes of the most extreme, adrenaline-fueled drive of my life. It was peak rush hour, and traffic was really bad. At that the 20 minute mark, I said to myself I really cant blame him if I get there and hes already gone.Fast forwarding, I raced into the nearest parking spot to the store and flew out of the car. The store was dark and I couldnt see anyone inside. But suddenly, a miracle--the employee appeared at the door and opened it to let me in.I almost cried. I offered him a big monetary tip, I was so thankful. I wanted to show my appreciation somehow. He refused, and said he didnt do it for the money. I promised to post favorable reviews on Google and Yelp and I asked for his name so I could mention him. He also refused to be mentioned by name, opting to just give credit to the store.This man is an absolute saint. What he did for me was incredibly noble. He didnt have to, but he went out of his way to be kind. This store will forever have my vote and my business and I will be coming here for all my package and shipping needs. Thanks again to PostalAnnex+!!!
Name: J**** M*****
Date: 2023-07-14 00:07:26
Rating: 5
Comment: Big fan of Postal Annex. I always go here instead of the post office or UPS store!
Name: P**** S******
Date: 2023-07-01 20:14:06
Rating: 4
Comment: Leaving room for growth as the gentleman told me! Great experience with him in a very stressful situation, he was honest and even helped me save a couple of dollars. Highly recommend them for your shipping needs!
Name: T****
Date: 2023-06-16 18:18:11
Rating: 5
Comment: Great business and great experience. Will definitely come back to this location. Thanks
Name: U******
Date: 2023-05-19 18:32:35
Rating: 5
Comment: Awesome customer service. They didn’t even charge me for a label. Thanks again!!
Name: b*** a**********
Date: 2023-05-08 16:17:58
Rating: 5
Comment: Fast friendly service! Def come here again, even printed my label for free!
Name: F******* C***** I**
Date: 2023-05-03 16:03:44
Rating: 5
Comment: Everyone should come to this postal annex. The owner is the kindest gentleman that you will meet and is very accommodating. I will always continue to support small businesses like this when they are ran by genuine people.
Name: T*** L***
Date: 2023-04-23 17:58:43
Rating: 5
Comment: Customer service is first at this postal annex! Come here if you need stuff taken care of ASAP
Name: M****** E*******
Date: 2023-04-22 16:52:10
Rating: 5
Comment: Great service at this location! Very engaging staff who are super friendly.
Name: C****** L***
Date: 2023-04-17 18:02:21
Rating: 5
Comment: Excellent customer care!Store Staff are so kind and helpful
Name: A****** R******
Date: 2023-04-13 17:42:33
Rating: 5
Comment: Best customer service! Thank you
Name: J**** P****
Date: 2023-04-05 19:33:06
Rating: 5
Comment: Gave me great service. Everyone was kind and respectful. I will be back again.
Name: B****** Z**
Date: 2023-04-01 23:15:32
Rating: 1
Comment: Do not come here for printing service. There is a $2 service fee for printing (regardless of how many pages) and they charge $0.30 per b/w page. Printing prices are not posted anywhere and wasnt mentioned prior to printing.
Name: C**** M****
Date: 2023-03-29 16:16:06
Rating: 5
Comment: I did the live scan and went very smooth expirence was very professional
Name: H*** B******* V*****
Date: 2023-03-17 20:50:53
Rating: 5
Comment: They are amazing, they made returning my package so easy !
Name: E******** R*****
Date: 2023-03-17 20:08:15
Rating: 5
Comment: Extremely helpful and sweet staff. Love that I can drop off all of my packages at one spot. Thank you so much.
Name: K******* O*****
Date: 2023-03-14 14:30:54
Rating: 5
Comment: I seen some sassy costumers walk in and out trying to blame the workers for their own mistake and frustrations when the employees did not deserve it. I personally want to thank this location and the gentleman who is straightforward. He helped me complete what I needed and help me move on my way. 🤘🏼
Name: B***** C*******
Date: 2023-03-05 00:33:17
Rating: 5
Comment: Super friendly staff great service
Name: S****** T******
Date: 2023-03-04 19:10:29
Rating: 5
Comment: Store staff was great! Quick service and I will come back again!
Name: G****** S********
Date: 2023-03-04 00:17:56
Rating: 5
Comment: Live scan was very quick and easy.
Name: E**** C****
Date: 2023-03-03 19:38:18
Rating: 5
Comment: Amazing service! Super kind and made everything easier and less stressful. Also Amen was very funny and charismatic!
PhotoPhoto
Name: M****** W***********
Date: 2023-03-02 22:48:38
Rating: 1
Comment: This place is trash. If I could give a review of NEGATIVE five stars i would. Do not send fedex packages here.…or anything. They are supposed to keep them for five days but apparently if they want they’ll send a package back early and laugh in your face about it, so if you work for a living and show up on day four…your package won’t be there. When I called them to discuss it, the guy working there said he did not care and to get over it. Never go here. They’re trash.
Name: A****** E*******
Date: 2023-03-02 21:02:50
Rating: 5
Comment: Very helpful and extremely nice. Will definitely come back!
Name: T***** M*** H*****
Date: 2023-03-01 21:47:18
Rating: 5
Comment: Thank you so much for your conversation and help!
Name: P***** P***
Date: 2023-02-18 19:21:03
Rating: 5
Comment: Very Friendly staff. They offer FedEx, UPS, DHL, printing, notary, passport photos and much more. Always there to help you.
Name: S***** M*******
Date: 2023-02-11 23:49:57
Rating: 5
Comment: Very helpful with getting live scan done
Name: A****** B****
Date: 2023-02-11 21:49:34
Rating: 5
Comment: Amazing experience. Thankful for such a smooth process .
Name: r** K
Date: 2023-02-08 20:13:27
Rating: 1
Comment: I had done a lot of business there but they lost my mail two times without any explanation or apology I was done as their customer. But then they charged my daughter $6 for a single manilla envelope decided to let the masses know how they do biz.
Name: C***** H********
Date: 2023-02-06 19:42:07
Rating: 5
Comment: These people were so awesome here. VERY helpful, and left with a smile on my face. 10/10 service, Thank you so much!!!!!
Name: C**** D*****
Date: 2023-02-02 20:40:18
Rating: 5
Comment: Excellent Staff & all services!Thanks so much!
Name: Y****** T
Date: 2023-02-02 00:04:24
Rating: 5
Comment: The store staff is truly wonderful, Great customer service! This will be my to go for all returns!
Name: L*** H************
Date: 2023-01-30 22:26:31
Rating: 5
Comment: Very helpful… will definitely return for all my fed-ex & ups needs!!
Name: J***** A*****
Date: 2023-01-30 19:51:58
Rating: 5
Comment: Great staff! Thank you for helping with my happy return!! Super sweet man!!
Name: A***** S******
Date: 2023-01-24 18:11:36
Rating: 5
Comment: I have no idea what I’m doing with all this new return QR codes and thankfully they are always willing to help me and take the extra step in helping w returns
Name: T*** P*****
Date: 2023-01-20 20:01:13
Rating: 5
Comment: Quick and friendly service! I highly recommend!
Name: E**** F****
Date: 2023-01-17 19:40:27
Rating: 5
Comment: Amazing customer service! They make shipping so easy and stress free! My whole family has been using this location for years.
Name: K*** J*****
Date: 2022-12-28 19:54:22
Rating: 5
Comment: I needed to send a package and postal annex was fast and painless. They showed me the options and I was on my way.
Name: J**** Y****
Date: 2022-12-24 18:01:48
Rating: 5
Comment: Great service team, Thank you
Name: T**** P*****
Date: 2022-11-30 18:45:52
Rating: 5
Comment: Great and knowledgeable! Friendly staff.
Name: T**** M***
Date: 2022-11-04 17:36:58
Rating: 4
Comment: Great service. Fast and friendly! Would visit again!
Name: S**** B****
Date: 2022-10-13 20:01:46
Rating: 5
Comment: I was told up front to make an appointment and when I did, I was able to been seen right away and get my Live Scan Service done immediately. Both men in the front were nice and very helpful.
Name: C******** P****
Date: 2022-10-13 17:36:26
Rating: 4
Comment: Went here to send a fax. Fax was a little pricey however it was 7 pages and they didnt charge for cover page. Staff was friendly and very funny.
Name: G**** S******
Date: 2022-10-12 23:39:16
Rating: 5
Comment: Tristan was great and provided great service in a timely fashion. Definitely recommend to rent a uhaul here!
Name: K*** W******
Date: 2022-10-06 22:25:12
Rating: 5
Comment: Great customer service. Very pleasant experience.
Name: b b
Date: 2022-10-05 18:13:18
Rating: 5
Comment: Excellent experience. Shop owner is very knowledgeable, Very helpful and very sarcastic but I am a huge fan. I really appreciate all the quick and fast help he provided. He even went the extra mile and prepackaged my prints with a piece of cardboard in order to make sure that they ship without damage free of charge . Thank you!!
Name: D******* W**** (********* S*******
Date: 2022-10-04 23:53:23
Rating: 5
Comment: I have had a 5-star experience at this Postal Annex location (Nordahl & the 78 fwy) EVERY single time I’ve been here! It feels good to know that regardless of the type of help I need, whether it’s shipping, faxing, making copies, notary services, and/or printing, I can count on the good people that work here to get the job done in a timely manner. I have also utilized their LiveScan services and the procedure and experience went seamlessly. Enkil has especially been my go-to for all of my Postal Annex needs, as he is always nice, helpful, has a good attitude, and goes over and beyond to do the best job possible no matter the request! In addition, I am eager to try their UHaul services when I need help moving in the future. Great job, Nordahl & 78 Postal Annex team :) you have a return customer for life!
Name: C***** B*****
Date: 2022-10-01 16:40:44
Rating: 5
Comment: Great place! They helped to print my UPS return label as I dont have a printer
Name: C********** C*****
Date: 2022-09-30 22:31:41
Rating: 5
Comment: Great experience sending items, everyone was a joy to be around!
Name: D**** G*****
Date: 2022-09-28 22:21:15
Rating: 5
Comment: Great experience incl a small but free water.
Name: A****
Date: 2022-09-21 17:09:30
Rating: 5
Comment: The guy who helped me complete my life scan was very friendly! The process was quick and easy. Customer service was fantastic!
Name: G******* G*****
Date: 2022-09-19 23:40:21
Rating: 5
Comment: They are so awesome. We got exactly what we were looking for and they were very accommodating. If you had ten stars, I would certainly give them that!
Name: D****** D*****
Date: 2022-09-19 22:24:33
Rating: 5
Comment: Just sent package. Wonderful to work with! Take great care of customers and know them by name!
Name: T** W******
Date: 2022-09-13 00:00:31
Rating: 5
Comment: Inkil was a lot of help and had a lot of knowledge in his store. He made my visit quick and pleasant.
Name: I*** E*****
Date: 2022-09-11 22:50:14
Rating: 5
Comment: The management was extremely professional and helpful in assisting me reroute my package to the store. I really appreciate the stellar service.
Name: D***** P*******
Date: 2022-09-08 18:17:34
Rating: 5
Comment: Great customer service and very friendly staffing. Treat them with respect and kindness and they will do the same.
Name: L**** P****
Date: 2022-09-06 16:28:49
Rating: 5
Comment: Postal Annex was great with their timing and customer service. My first time doing business with them, I’ll surely return.
Name: N** S******
Date: 2022-09-03 22:34:02
Rating: 5
Comment: Got me in fast and out faster for my live scan. They were closed too!
Name: D**** D***
Date: 2022-09-03 22:13:05
Rating: 4
Comment: This isnt my first time at this store but its the best experience Ive had so far. The guy there was very friendly and helpful. I would recommend then to anyone and I will definitely come back.
Name: A*** N*****
Date: 2022-08-26 18:21:40
Rating: 5
Comment: Great service! The gentlemen at the front was very helpful and he was juggling all the people himself! 100% recommend. Thank you sir!
Name: M**** L****
Date: 2022-08-23 18:18:46
Rating: 5
Comment: Great prints! Friendly place and the owner is fun!
Name: E***** W*****
Date: 2022-08-15 21:16:26
Rating: 5
Comment: Awesome one stop shop for everything you need!
Name: J****** M*****
Date: 2022-08-10 19:58:20
Rating: 5
Comment: Kind, patient, sufficient, and great place to get my livescan done. Quick and easy♥️♥️♥️
Name: s**** g*****
Date: 2022-08-10 18:40:36
Rating: 5
Comment: Great service here! Very helpful and kind and I will definitely be coming back for anything else I need.
Name: Z** W*****
Date: 2022-08-09 17:50:31
Rating: 5
Comment: Great customer service! Went above and beyond to be helpful!
Name: M******** T*******
Date: 2022-08-08 19:50:38
Rating: 5
Comment: Great service, very friendly staff and very helpful as well.
Name: M R
Date: 2022-08-05 19:51:03
Rating: 5
Comment: Ayman was very courteous and knowledgeable. He made it easy to get in and out of the store in a timely manner. He obviously deserves to be paid well and/or promoted. He’s just what your business needs.
Name: m****** b***********
Date: 2022-08-03 23:52:45
Rating: 5
Comment: Wonderful family experience here with these to strangers taking care of my shipping box. I had a wonderful time along with them doing their professional work. Thank you so much
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Name: S**** Z*****
Date: 2022-08-02 23:59:16
Rating: 5
Comment: Friendly and helpful! Got everything shipped out for me with ease. Even printed and taped by box up! Very nice!
Name: J***** D
Date: 2022-07-28 19:27:55
Rating: 5
Comment: All three of the employees working here were nothing but helpful. Top notch service, especially from my girl Karen.
Name: B******* S****
Date: 2022-07-20 22:42:45
Rating: 5
Comment: Hands down best customer service ever!
Name: S*** M*****
Date: 2022-07-20 21:36:11
Rating: 5
Comment: Super helpful & pleasant customer service. I went to get my finger prints scanned for a new job & they were very kind. 10/10 would recommend & use again.
Name: N*** E*******
Date: 2022-07-13 17:02:37
Rating: 5
Comment: Great service, had fingerprints done in 10 minutes
Name: M**** P******
Date: 2022-07-11 21:05:14
Rating: 5
Comment: Such helpful people Only place I bring my shipping
Name: J**** F******
Date: 2022-07-08 21:05:03
Rating: 5
Comment: Enqil and Karen are great representatives help out with great customer service
Name: S****** G******
Date: 2022-06-15 17:36:34
Rating: 5
Comment: Great customer service! Easy and fast live scanning services!
Name: J**** R*******
Date: 2022-06-06 23:01:02
Rating: 5
Comment: Great and speedy customer service I highly recommend
Name: A****** N*****
Date: 2022-06-06 21:40:58
Rating: 5
Comment: Super great customer service! Makes mailing easy and hassle free ⭐️
Name: L***** L**
Date: 2022-06-06 17:13:59
Rating: 5
Comment: Quick and fantastic customer service. Recommend to all for your shipping needs and more.
Name: R****** B*****
Date: 2022-05-26 18:12:07
Rating: 5
Comment: I will say they don’t have any fleas yet! Funny and humorous workers also tell jokes along with your printing needs!
Name: e************
Date: 2022-05-26 06:54:20
Rating: 1
Comment: Would not recommend. There’s an old man there when I went to drop off a package and wouldn’t scan my QR code on my phone, he wanted me to email it to him and he was extremely rude throughout the process.
Name: S***** M*****
Date: 2022-05-19 23:18:58
Rating: 5
Comment: Great customer support and excellent service.
Name: R***** a** D******* G****
Date: 2022-05-10 22:59:02
Rating: 5
Comment: Went to get my live scan today and had the best experience ever. I highly recommend going here for all services.
Name: K**** L****
Date: 2022-05-05 00:38:05
Rating: 5
Comment: Great Customer Service Enkil and Karen have some of the best customer service I’ve experienced in quite a while very refreshing to come in and see a friendly face and get helped as quickly as possible even tho they are understaffed!!! I’ll be coming here to do all my shipping and and Notarizing needs!!!
Name: B***** B*********
Date: 2022-04-20 17:46:08
Rating: 5
Comment: Great, quick service for live scan! I messed up my appointment time and they completely accommodated me and still had my fingerprints done within 20 mins
Name: M****** S******
Date: 2022-04-02 18:14:07
Rating: 5
Comment: Did a live scan and it went great. Was done very quickly 😊
Name: C* M*******
Date: 2022-04-01 17:56:41
Rating: 5
Comment: 10 out of 5 star service!!! I would recommend all friends and family here! I’ll be coming back as a long time customer! Thanks Postal Annex
Name: R**** H******
Date: 2022-03-28 20:59:37
Rating: 4
Comment: I came in to return a package and wasn’t sure if I should use the company’s return label or pay for it myself. The owner price checked it for me and saved me $100! He even taped up my box for free 😌 Great customer service.
Name: C***** L*****
Date: 2022-03-24 18:47:32
Rating: 5
Comment: Super friendly and helpful, will be coming back to ship future packages!
Name: L*** G******
Date: 2022-03-17 17:52:01
Rating: 5
Comment: Postal annex was great thank you so much for the wonderful help they had the team was very kind and went over and above on every need I had they always take care of people I’ve been coming here for 12 years
Name: Y****** A*******
Date: 2022-03-16 22:52:02
Rating: 5
Comment: Great place for mailing, making copies and getting great facts!! Owner is a really nice guy. Will definitely use them again!!
Name: n*** k*****
Date: 2022-03-15 17:49:16
Rating: 5
Comment: Great service and assistance! Live scans went very smooth with the help from the gentlemen inside.
Name: B***** B*******
Date: 2022-03-14 16:31:09
Rating: 5
Comment: Supper nice and friendly definitely coming back here again! Supper helpful as well.
Name: C******** C****
Date: 2022-03-12 18:20:16
Rating: 5
Comment: Great customer service! Very great people here! Came for notary services on a Saturday:)
Name: A** H********
Date: 2022-03-09 03:07:47
Rating: 5
Comment: Ive been to this location twice and the staff is always friendly, courteous and help everyone in a timely manner!I will continue to go to this location for all my printing/shipping needs. I definitely recommend this postal annex store 👍
Name: E*** N*****
Date: 2022-03-05 19:15:14
Rating: 5
Comment: Great live scan experience. Excellent customer service.
Name: J****** S*****
Date: 2022-02-26 17:29:57
Rating: 5
Comment: I came in for a live scan fingerprint and they did a wonderful job. Professional, courteous, explained everything in detail and had me in and out quickly. Would recommend to anyone in need of a live scan.
Name: A*** K*****
Date: 2022-02-18 21:17:30
Rating: 5
Comment: Amazing serviceFast, friendly, does so many things to accommodate business needsSee Ayman he is great!
Name: M******** R********
Date: 2022-02-14 19:21:38
Rating: 5
Comment: Wonderful experience. I got in before my appointment time and they were very quick and thorough. Funny to :)
Name: N*** R***
Date: 2022-02-11 18:24:26
Rating: 5
Comment: Very accommodating, fast and friendly service. Will return with all my postal needs again.
Name: D*****
Date: 2022-02-08 19:03:56
Rating: 5
Comment: Store employees have displayed exceptional customer service and provided precise knowledge and skills. This will be my go to store for now on.
Name: J***** G********
Date: 2022-02-02 22:44:21
Rating: 5
Comment: These guys are very helpful and we’re fast and I will be back
Name: D***** G*******
Date: 2022-02-02 00:34:28
Rating: 5
Comment: Awesome place to go for your passport pictures and the staff is very friendly.
Name: B******* R****
Date: 2022-01-31 23:16:38
Rating: 1
Comment: Absolutely refuse to spend money at this location. The guy with the glasses was so rude and disrespectful to what Im assuming was a new employee.Absolutely disgusting.If you read this I hope youre ashamed of yourself.Theres signs saying there is worker shortages everywhere and to be patient.You expect the public to be patient with you, and you are not patient with your new employees?
Name: A******** S*****
Date: 2022-01-28 23:39:04
Rating: 5
Comment: Excellent and friendly staffWould highly recommend going to this one over others as they offer fingerprinting services and other ones compared to the others locally.Thanks guys
Name: E*** C**
Date: 2022-01-28 20:02:36
Rating: 5
Comment: Needed a notary fast! They were amazing and quick and god the job done and we’re awesome!
Name: A**** C******
Date: 2022-01-24 23:00:12
Rating: 5
Comment: Great guys took me without an appointment for the live scan everything went smooth !!!
Name: K**** L****
Date: 2022-01-21 17:37:54
Rating: 5
Comment: Great customer service. Super nice staff. Willing to help, and assist in any way. One stop shop, made life easier! Highly recommend
Name: d***** B*******
Date: 2022-01-17 16:37:24
Rating: 5
Comment: This location is awesome! Always helpful and quick
Name: T*** C
Date: 2022-01-05 00:43:04
Rating: 5
Comment: I came in to this postal annex looking for a specific size box and got exactly what I needed. The gentleman that helped me used extra box pieces to make it work and make it fit exactly and even though as able to get it out to ups right on time. Great customer service. Really appreciated it. Will come back again
Name: L*** B******
Date: 2021-12-30 20:23:52
Rating: 5
Comment: Exceptional service!! We recycled our styrofoam from our new TV. Took it without a problem and was very creative with packing it up. I would absolutely come here again for any postal needs!
Name: C****** C
Date: 2021-12-30 18:57:20
Rating: 1
Comment: Two men were working in the store, the older man telling the younger employee something. The older man had his mask off his face. I walked in without my mask asking for envelopes and he said you need a mask for state mandate I said I cant get envelopes then? He said not without a mask I said youre not even wearing your mask he said I had it off to talk to him I said wheres the logic in that? Comply away. And left.This is why Amazon and UPS are eating up small stores. Enjoy Local businesses while they are here...truly becoming dinosaurs with no brain workers submitting to invisible rules. I went to UPS and got my envelopes with no mask, the employees werent wearing theirs either.
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Name: D******* G*****
Date: 2021-12-09 20:44:44
Rating: 5
Comment: Painful/ lengthy but got the fingerprint card done with same day appointment and professional service- highly recommend for FD-258
Name: M**** G*****
Date: 2021-12-08 21:10:01
Rating: 5
Comment: Great location and friendly owners/employees. They take good care of our going packages for any outbound shipments (normally what I use them for).
Name: N****** D* T*****
Date: 2021-12-04 21:48:43
Rating: 5
Comment: Second time getting livescan done here, customer service was pleasant and fast!!
Name: R*** B****
Date: 2021-12-04 18:28:40
Rating: 5
Comment: Great staff. Had to get some things notarized and they had no issue trying to keep my 3 yo entertained
Name: C***** R******
Date: 2021-12-03 21:05:42
Rating: 5
Comment: Very efficient and very nice workers!!! Definitely using the store again
Name: h**** z***
Date: 2021-12-03 18:33:33
Rating: 5
Comment: They were great. They helped entertain my son while my husband and I had documents notarized. The notary was very well versed and helpful!
Name: I** V*********
Date: 2021-12-02 21:11:09
Rating: 4
Comment: This place was quick and efficient. I was in and out for a Livescan in less than ten minutes.
Name: N**** R*******
Date: 2021-11-30 21:12:02
Rating: 5
Comment: Best postal annex Ive been to ever... staff is amazing quick and funny.
Name: M*** S****
Date: 2021-11-19 22:27:32
Rating: 5
Comment: Great service. I walked in without an appointment with multiple task, and they politely helped me out. Truly appreciate it.
Name: A*** P****
Date: 2021-11-18 18:55:50
Rating: 5
Comment: This place is the best, Ayman and Dia are the best. My wife and I are coming here for any notary, mailing, etc. needs from now on.
Name: F****** U******
Date: 2021-11-11 18:03:36
Rating: 5
Comment: Great service! Extremely nice, quick, and thorough attendants. I forgot a folder there and was promptly called and notified. Thank you, PostalAnnex!
Name: T**********
Date: 2021-11-09 00:44:23
Rating: 5
Comment: The Service at this Postal Annex is the best out of all the ones I’ve been to The LiveScan Technician is one of the best in the County
Name: C* C*******
Date: 2021-09-28 01:09:19
Rating: 4
Comment: They were very helpful took care of my passport picture and expediting the process of doing my renewal
Name: A********
Date: 2021-09-04 04:54:54
Rating: 3
Comment: Accessibility: unfortunately there isnt accessible parking right in front of the store; there are usually lots of empty parking spots but someone could come park next to you at any time so that wouldnt work if you need extra space to get in and out of a vehicle. There also isnt a ramp to get up to the sidewalk right in front of this store but there is one farther down in front of another store. To get into the store it is a pull door, but once you go inside it is very small and narrow so maybe not great for wheelchairs.Experience: I have been here a few times to print things and make copies of keys but this is one of my less favorite stores. The man who owns or runs this store is very direct in his communication but to the point of abruptness/rudeness. Sometimes it feels like he is talking down to you and he will say things like I did all this work for you so its going to cost extra, as if resizing an image to be printed (which takes one single minute) is insanely hard (it is not). But considering all this, it is cheap to print things, make copies of keys, get a passport photo taken, get cards and packaging so it gets the job done when you really need it.
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Name: i*******
Date: 2021-08-04 00:03:29
Rating: 5
Comment: They do a GREAT job here! I only use Postal Annex, and this one is especially good. They work hard to help you out and get it right, and they go above and beyond!
Name: M**** S*******
Date: 2021-07-09 18:51:47
Rating: 5
Comment: Great customer service! Very helpful in shipping a return
Name: B****** J****
Date: 2021-02-11 01:57:10
Rating: 5
Comment: I needed to send a package Express to NY before a deadline for a customer. They helped me pick the best company to ship with and saved me a bunch of money on the shipping costs. With the shipping company they recommended my package ended up arriving early and I looked like a hero! Ill be using them again in the future and I feel a lot better about expanding the services and shipping areas of my business with their help and expertise.
Name: W***** F*****
Date: 2020-12-07 22:16:37
Rating: 1
Comment: Avoid. Everytime I drop off a paid shipping label and ask for receipt they wont give that to me.. trying to save money on a small piece of paper. They will not tape anything for free like others. Every chance they can charge you a penny they will. Also, employees arent that friendly. Sometimes I get attitude when I ask a question like Im supposed to know. If I knew the answer then I wouldnt be asking. Stingy horrible service.Youre better off going anywhere else.Replying to owners feedback below. My review is based on experience way before covid days.I still dont go there anymore. Ill drive an extra 2 mins to get decent service with no attitude. Not everyone can run a business. Im sorry.
Name: D***** E****
Date: 2020-10-27 16:47:05
Rating: 5
Comment: Postal Annex in San Marcos on Center drive is awesome!! They were very professional and accommodating. I had to get a live scan done and they accepted my short notice request. They provided excellent service. Thanks again, you guys are the best!!
Name: f*** f******
Date: 2020-09-12 21:36:48
Rating: 1
Comment: Went in to drop off USPS prepaid shipping today. Aymar refused to take packages with Usps prepaid shipping from Ebay unless I paid him extra money... 3 total packages, 1 envelope 2 small 8 x 12 x 4 boxes. He told me to call corporate if I had a problem with it...Ill l update when I hear back
Name: J**** P***
Date: 2020-08-27 17:24:02
Rating: 5
Comment: Ive been here several times for notary and shipping reasons and its always quick easy and friendly service. Really no reason to go anywhere else for me.
Name: s******* m*****
Date: 2020-06-27 01:14:22
Rating: 5
Comment: Went in today a little frustrated because I had to re ship a package & I had a bad experience with USPS. Once I sent my shipping label to the postal annex email the gentlemen helping me made my day!!! Excellent customer service! Super helpful, nice and kind. Made a frustrating experience end more positive! Will be back again.
Name: R*** R***********
Date: 2020-04-08 15:48:32
Rating: 1
Comment: What a shame there is no lower rating that one star, it is too great a honor for the pitiful establishmebt Postal Annx. Despite their shotty service, entire lack of connection with their parent company online and inability to properly organize stock these are not in fact the issues that marred PA for me.It was actually, two different promises made by two separate employees that were not only never fulfilled but impossible to accomplish for someone at their level. In essence, the employees of PA will dish out untruthful information judiciously reguardless of consequences.As a single former customer there remains not much I can do save warning the general population of this affliction on society. Adjectives such as scam and unprofessional will forever come to mind when PA enters the thoughts. Do yourself a favor and choose any PO box service than PA.
Name: I**** M*****
Date: 2019-08-21 18:38:20
Rating: 5
Comment: Live scanning service was very quick and professional! Great job!
Name: C***** M******
Date: 2019-08-17 01:24:29
Rating: 5
Comment: I love this postal annex! There are 2 close to my house, this one just a little further away, but I will always go here. They are always so helpful and willing to package up big, bulky, awkward items for me and help with whatever I need!
Name: A**** A****
Date: 2019-03-25 20:31:00
Rating: 1
Comment: What an awful awful customer service. Fact that I was just dropping off the package & wasnt paying anything the guy told me that he can’t receive my package now & will email me the receipt in 3 hours as someone else showed up after me & wanted to help them 1st. I couldn’t leave my package worth $2000 & I took my package and he yelled at me & asking for $2 for the tape I used. I rather drive extra mile & go some where else.
Name: a***** b
Date: 2019-02-13 08:12:10
Rating: 5
Comment: Great experience with renewing my passport! Mr. Aziz was very helpful with making the process very easy!. I will go back with my husband to get his passport renewed in the future. Thank you!
Name: C**** K
Date: 2017-10-17 13:05:22
Rating: 5
Comment: Most helpful staff, very patient with hot mess people like myself that come in unprepared and unorganized.
Name: E* M
Date: 2017-10-16 01:41:18
Rating: 5
Comment: I walked into this Postal Annex, and saw he was taking care of someone getting their passport photos done. I sighed, as I knew how long this could take. Especially with two small children.Imaginemy surprise and delight, as he not only took care of the passport photos, he got my package together and shipped. In what I consider a decent time.This store understands, your time is valuable.
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