Powerhouse Gym 247 in Birmingham
Categories
Location on the map
Birmingham, Oakland County, Michigan, US
Accessibility
Site: https://powerhousegym.com/locati...
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Powerhouse Gym 247 in other cities:
The only gym for a Birmingham resident that is close to home and isnt packed (e.g. LA Fitness, Lifetime). For myself, the price off-set by company gym reimbursement making it fair for the location and amenities. For cardio, weights, basic machines, and general people who mind their own business - this is perfect.For the most part, the equipment I prefer to use (free weights, bench, treadmill, cable machine) are all generally available during peak hours. My only complaint: The locker room shower doors are basically see-through.
I have been a member of Powerhouse gym in Birmingham for close to three years. I find it to be Birminghams little secret. Its very conveniently located in downtown Birmingham directly across the street from one of the city-owned garages where you can park for two hours at no cost. The cleanliness of a health club is very important to me and, in this regard, Powerhouse of Birmingham is certainly above par. I have been a member of clubs that did not maintain their equipment, but, this club is not one of them. I also like the fact that they use top-of-the-line equipment. I dont care for the big-box health clubs that lack intimacy. Powerhouse is cozy, yet, has everything I need which includes weight machines and a wide variety of cardio equipment. One other thing I like about the club is that the people who work there are professional and friendly and there has been very little turnover in full-time personnel in the time I have been a member. My only regret is not joining sooner.
Powerhouse Birmingham is a great place to work out! The facilities and equipment are state of the art. The staff are knowledgeable and friendly. The gym attracts an affable clientele who mind their own business and are there for one thing - to work out! Five big stars!
Probably the worst costumer service I have experienced. After searching for a 24/7 gym while in town for work, I stumbled across Powerhouse. I called the support where a lady named Ashley answered. I told her I was in town for work and wanted to purchase a day pass. She told me she didn’t take orders and I would need to call someone else. After repeated attempts for help I finally gave up.1/23: the person who answered the after hours number listed on front of the Birmingham door said her name was Ashley. I made the call on Wednesday morning, 1/22. Please ask the person who was responsible for answering the phone during that time.
The things I love about this GYM....1. It is clean2. Huge variety of well kept equipment3. Yoga classes - I like that they have a lunchtime yoga class scheduled.4. The proximity to my office allows me to actually get off my butt, walk 2 blocks and get some exercise5. Employee know my name and are always in a great mood.
I initially started shopping around for gyms because I was a bit sick of my old gym (Planet Fitness). I was coming off of having my appendix out a few months prior and had been cleared by my doctor to begin exercising again. I generally wanted to get back some of the fitness I had lost and work with a professional.I found Powerhouse Gym in Birmingham, and it checked all the right boxes on paper. It was a very clean facility, and it seemed like most of the staff was incredibly nice and professional. I asked if they could help me with personal training, which specifically for me meant paying a trainer a lot up front to get a plan and then slowly scale back how much I use the trainer as I recovered (most likely scaled back to every 2 weeks or so after an initial few months of heavy use).I was either lied to or the general staff that works there is not very knowledgeable on the product that they offer.I played phone tag training organizer for a long time (and ended up telling her my goals about 5 times which she forgot every time), and was assigned a trainer to work with. I had expressed to both people I had talked on the phone with for scheduling what my fitness goals were. When I arrived, the trainer again asked me what goals I had. He seemed confident he could help. It was a very nice workout, but then it turned a bit odd. He started telling me he couldnt help make me a long term plan. He then said that I should buy some sort of extra supplement that he sold and that I could pay him in advance in a 20 for $80 deal ($1600 for someone that didnt help me)I assumed it was just a case of a personality clash. After another few weeks of phone tag I was finally given a call by another trainer. I told him what my fitness goals were and he stated that he would call me back in a few hours to set up a time….after a week I called the person that scheduled training again who did not get back to me.I decided to talk to the manager. I was about a month and a half in of having absolutely no help with my long term goals. He was very nice and apologetic, and was especially concerned that I was considering cancelling my membership. He made sure I was called on Monday, and on Monday I was told that they needed to know all of my fitness goals….AGAIN.At that point I quickly told her that I was terminating our business relationship and cancelled the gym after work. I asked the manager to call me later.I received a call from the manager, who began lecturing me about my poor decision to cancel. He insisted that I had hung up on his trainer, and that I was essentially trying to cheat the trainers by getting a plan that I could work even if I wasn’t directly with the trainer. I expressed again that I felt ripped off and that I hadn’t even received nutrition advice...he stated that they don’t even give that type of guidance as they are not licensed (misleading me from the start). After having him raise his voice to me a bit, I told him that I couldn’t continue my relationship with his gym and that it had been a thoroughly unsatisfactory service experience. I also expressed my displeasure that he had specifically called me up to lecture me about how wrong I was, versus trying to address any of my concerns or perhaps try and win me back.In short, I have never experienced such miserable service and never been made to feel like I was such a low priority. If you are looking for a premium gym experience, I would recommend a planet fitness over this place...and I’m sure there are better options in Birmingham. I hope this review perhaps saves you from having to find another gym at the end of 2 months and saves you the $250 fee I had to pay to get out of my contract for a gym that didn’t do ANYTHING to help me.I’m sure now that a post will go up below mine, saying how wrong I am and how they are sad to see me go. But let me ask you this, do you really want a gym that is going to take time out of its day to lecture you on how wrong you are to not like it and not even attempt to make things right?
Powerhouse novi is over double the size of this location and also has way better amenities including hottub/pool, basketball court and cafe but Birmingham charges over two times more than novi. There only reasoning is the location and that theyre higher class which makes no sense because the gym is not that nice. I would choose LA fitness, fitness 19 or Royal oak gymOver this.
This is a gym thats run how it should be. They take care of the things from big to small. My brother goes there also religiously and told me a story that wasnt surprising because of the family atmosphere there. He has 2 kids, lives 5 miles away, and forgot his shorts. Realized this when he got to the front desk and begrudgingly started to walk out as others were walking in. The front desk attendee called out and when my brother explained his predicament he was shocked when the guy offered him a pair of his gym shorts. He declined because he didnt want to take the guys shorts from his bag when he needed them for his own workout. But then he accepted the very kind offer when the guy told him that I can take the day off, but you are on all the time with two kids and a wife to go home to. I think you pay for what you get at most gyms and at powerhouse you get a lot more.
A very clean facility with lots of options of equipment to train with. The staff - Matt, Jeff, Ethan, Christi, Taylor - all are so friendly and helpful and so are the trainers - Oksana, Chuck, Christina, et al. The credit for cleanliness of this facility goes to Vladimir.
Total reviews rating 4.5
46 Reviews for Powerhouse Gym 247 2023:
Review №1
2021-12-14Wish I would have joined earlier...just discovered what a great gym this is! Welcoming, helpful, clean, well- equipped. I am really enjoying the BodyPump and Yoga classes!! Parking can be tricky sometimes so leave yourself time if attending a class.
Review №2
2022-05-18It’s a decent facility and in a great location. But, the steam room almost never works and this is a large reason why I even joined this gym. Thinking about canceling at this point. It’s extremely unfortunate and hoping that things get fixed soon.
Review №3
2022-03-24As an Internal Medicine physician and Longevity Lifestyle expert, I take decisions about my fitness center expectations seriously and deliberately. Everything from the comprehensive equipment, specialty exercise studios, towel service, ultra cleanliness to the courteous and professional, yet friendly staff and culture at Powerhouse Birmingham is just what the doctor ordered.Tom Rifai MD FACPCEO, Reality Meets Science Inc.Diplomate, American Board of Lifestyle Medicine
Review №4
2022-05-26Awesome coaches and gym! Nice variety classes times offered, making it easy to fit into any schedule. Recommended!
Review №5
2020-03-23I have been a member of Powerhouse for almost two years. I was a little skeptical at first since I had never belonged to a gym other than one related to a University before. The experience so far has been very good.They have very flexible hours and plenty of equipment of all kinds to match your physical health needs. I dont think I have ever had to wait in line for equipment to become free.The facility was recently upgraded. Re modeled showers, steam and sauna. Never a problem with access, towels or lockers.It is a nice place. I am glad I joined and look forward to the reopening in the near future.
Review №6
2021-07-10I had a slight billing issue that was not really any one particular persons fault. It was more of a miscommunication. Rather than making things difficult, the manager was professional and prompt and put me, as the customer, first in addressing the issue. This is a gym that puts customers above the bottom line. I do not live in Michigan anymore, but I would recommend anyone in the area check out this gym.
Review №7
2016-05-29Hard to beat Powerhouse when it comes to gyms in the area. The gym is clean, and the equipment and weights are in great shape. Powerhouse does an awesome job staffing this place, everyone working the front desk is incredibly helpful and they really want to get to know their members and their goals. The yoga teachers are all top-class as well, and the classes they offer are very beneficial. The importance of staff is huge, without dedicated employees there would probably be a much more corporate feel, but you dont get that here. I really cant say enough good things about the place, definitely worth checking out.
Review №8
2017-05-02I love this gym. I am strictly a class participant and do not work out individually. Each and every instructor has been excellent - friendly, professional, and always concerned about safety and technique. Its small enough to make it personal and not a ware house of machines and bodies. We are consistently greeted with a friendly hello upon arrival and leave with a wish for a nice evening when we leave. Always clean too.
Review №9
2019-04-22I have been a member at Powerhouse Birmingham for several years. Good gym with a wide range of well maintained a clean equipment. Good changing rooms. Friendly well informed staff. Gym members all appear to attend for all the right reasons - to use the equipment and to stay fit.Great value.
Review №10
2020-06-23Great gym that I’ve joined, left and rejoined a couple times due to moving / college. Excellent service and not like other gyms that make it impossible to cancel (huge reason to come back). Were also very accommodating during the COVID shutdown. 24 hour service was critical - wish more gyms were like this one.