PRO Aggregate Inc.

Address: 3668 Hicks Ln, Chico, CA 95973, United States
Phone: +1 530-342-8028
Services: Service options: Delivery, In-store shopping, Same-day delivery,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Payments: Credit cards, Debit cards, Credit cards,

Category: Landscaping supply store, Aggregate supplier, Garden center, Ready mix concrete supplier, Recycling drop-off location, Sand & gravel supplier, Statuary, Topsoil supplier, Trailer rental service, Trucking company
Rating: 4.1
Site: http://proaggregate.com/
Worktime:
DayTime
Monday7 AM–4 PM
Tuesday7 AM–4 PM
Wednesday7 AM–4 PM
Thursday7 AM–4 PM
Friday7 AM–4 PM
Saturday8 AM–4 PM
SundayClosed




Name: a***** l****
Date: 2024-07-01 21:34:27
Rating: 1
Comment: Asked a truck and trailer if con mix and 3/4 road base. The road base to be spread on a driveway. I get home to piles in the driveway and not spread as I have many times before. I call up and no apology, no we will fix it, just excuses and a 5$ coupon for another delivery. Best driver Rory and Tom the scheduler…Should have believed the reviews…

Name: M**** T*****
Date: 2024-06-13 22:37:30
Rating: 1
Comment: They don’t cover the loads on the freeway and material was constantly flying out of the truck sandblasting my paint. Idiots.

Name: Y***** R****
Date: 2023-09-12 16:47:49
Rating: 1
Comment: Dumped 5 yards of gravel in front of my gate😡where I need to have access daily . Called and asked to be moved, they were going to charge me up to $300 . Really ??? More than the actual gravel and delivery fee.
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Name: R**** V********
Date: 2022-11-14 06:42:07
Rating: 5
Comment: I’ve had 3 different deliveries from these guys, all 3 times the driver came at the scheduled time and took the time to place everything just in the right spot. Very professional and never in a hurry. I would highly recommend this place if you are looking to landscape your house.

Name: P**** S*******
Date: 2022-09-07 21:11:43
Rating: 5
Comment: Great help, timely delivery, excellent service thanks to driver Travis!

Name: D***** H*****
Date: 2022-07-12 23:59:03
Rating: 5
Comment: Some of the most helpful and knowledgeable people youll find for all your xeriscape or hardscaping needs. Check them out and you wont be disappointed.

Name: M***** T*******
Date: 2022-07-05 15:35:17
Rating: 1
Comment: Broke driveway rather than dumping fill from driveway drove off edge into 30 inch hole I was trying to fill next to newly poured driveway side in Paradise new house. Didnt occur to me professional drivers would drive off the edge into the hole to dump so I went inside after showing them the hole. They claim Im liable for all driveway damage and Im lucky the truck didnt get stuck and I shouldnt have directed them to drive into a hole which I obviously didnt. Fortunately insurance will simply solve the issue as I reported the incident immediately and have pictures etc... Having many contractors and small business owners in the family it is a shame they havent called to offer to repair and discount. Taking care of small mishaps keeps insurance rates down for your business, gets life time customers, and their life time money, and good reviews, so more business as is several friends and contractors have lost faith or know they arent professiona workmen. I know employees are hard to find but they do need training. They referred to me signing forms several times which I signed nothing, was told nothing, which I assume is another mistake on their part. Makes me sad. Id submit a pic but that would be sad too. A huge hole no one would drive into, but dump next to and then a broken drivway. Im changing incident to claims on the 12th of July if the company wishes to turn the situation into a better outcome. I have a heart for business owners working hard and not so much for insurance companies.

Name: B S T
Date: 2022-06-02 21:44:17
Rating: 5
Comment: Mike is the man!We are mainly out of the Bay Area. They are a very busy company, but Mike always has all the time it takes to help us. From questions to last LAST minute orders. Super glad when we get to work with them.

Name: D****
Date: 2022-04-08 21:50:18
Rating: 1
Comment: Do business with this company at your peril. Their rental equipment damaged my vehicle and very nearly killed me.They took responsibility for the negligent maintenance on the equipment in question, only to back out of their promise to cover the repairs when the auto shop bill came due. Dishonest doesnt do enough to describe them. Take your business elsewhere!

Name: K**** B
Date: 2021-12-11 23:44:55
Rating: 5
Comment: Website is very intuitive, accepts a lot of payment methods. The people are wonderful and very helpful. I love the Super sack!! It holds a full cubic yard. Ive used it with them three times now and plan to keep coming back!

Name: T***** G*********
Date: 2021-05-05 00:38:27
Rating: 5
Comment: Great place!

Name: M****** M*****
Date: 2021-03-24 15:33:52
Rating: 5
Comment: Always on time and a good price. The drivers are always professional too and it’s obvious they take pride in their work. My go to spot for gravel and other landscape material.

Name: l********* l*********
Date: 2020-10-23 02:28:43
Rating: 5
Comment: Best restaurant in chico really good food

Name: C****
Date: 2020-10-21 18:03:40
Rating: 1
Comment: I commute early mornings. On more than one occasion Ive been stuck behind one of their trucks and each time my car has been pelted with rocks! COVER YOUR LOADS!

Name: S***** K***
Date: 2020-07-25 09:21:43
Rating: 5
Comment: These guys made a huge donation of soil to a Homestead family that lost their home in the Camp wildfire. Look up the show Homestead rescue S6 E11. Great work guys!

Name: S****** C****
Date: 2020-06-06 20:06:34
Rating: 5
Comment: We’ve always had a great experience with the service at Pro Ag. Robert is our go-to guy- always so helpful, knowledgeable and always has a positive attitude.

Name: G*** D******
Date: 2020-04-11 13:52:28
Rating: 5
Comment: The yard is clean and organized, staff is friendly and helpful, and the super sacks for material are very convenient.

Name: M*** D******
Date: 2020-02-15 15:00:27
Rating: 5
Comment: Great quality materials and knowledgeable staff.

Name: K** H**********
Date: 2019-07-17 03:17:38
Rating: 1
Comment: Never again. Hidden charges, short loads, inferior product, and sour service. I went in today to get some playground chips for the Costco play set I built. Started in a good mood, so I didnt notice they shorted the first load by half a yard until I got home. I am not guessing; I leveled the chips and measured what was in the trailer. Asked (and paid) for 4 yards, got little over 3.5. They did the same thing on the second load, but I was paying attention this time and let them know it was short while I was still in the yard, thinking it was an honest mistake. But instead of fixing their error, the kid argued that since the bucket was 2 yards and since they tipped it twice there must be 4 yards in the trailer. I said I wasnt arguing the capacity of the bucket, just the volume of chips they actually got into the trailer, which was clearly less than 3.5. They again stated the volume of the bucket, to which I again stated I wasnt arguing its volume, but how much it had been filled prior to dumping based on a direct observation of the under-filled trailer. They finally said they would put in another scoop if I wanted and would only charge me for 1 yard, which still didnt make sense, like I was supposed to split the cost of their idiocy...but I had my kids and didnt want to use the force of language it was apparently going to take to explain potential vs actual to the room temperature IQs working that day. Well, I should have unhooked their trailer and left...that load was close to 5 yards for 8.5 total. But when I get the bill they charged me for 9.5 instead of the 8.5 I got or the 9 they said in the yard. Plus, they add 10% to the total bill for some kind of waiver or something, which is total BS and not posted anywhere. Bush league amateurs. The icing on the cake was the abjectly unfriendly lady working in their office. Absolutely zero personality. My 2-year old daughter, who is objectively adorable, said Hi! to her probably 25 times and she just stared at her monitor while the invoices printed. Such a loser. Ill take my money elsewhere in the future. Oh, plus the playground chips were full of bark and they are supposed to be an all-wood product to provide longer life, less compression, etc. This place just sucks, avoid it at all costs.

Name: C**** W*******
Date: 2019-06-17 15:21:02
Rating: 5
Comment: Highly recommended!!!!

Name: K*** G***
Date: 2019-03-04 20:31:31
Rating: 5
Comment: Your one stop shop to recycling wood waste, clean concrete, and decorative rock.Great service
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Name: T**** M*****
Date: 2018-10-26 23:38:19
Rating: 5
Comment: Soil was a good price and they delivered the next day.

Name: S**** W******
Date: 2018-10-06 14:18:50
Rating: 5
Comment: Great customer service and personnel on site. Good selection and good prices. Easy access. Great delivery service.😁

Name: B**** �****** L**************
Date: 2018-01-29 03:06:27
Rating: 5
Comment: One of the people I work for had a septic problem and hired Pro Aggregate to come fix it. They had it fixed in just a short time and left the yard looking great for having heavy equipment on it. And the work they preformed was top notch. Theres no doubt I would recommend them to a friend. Great company.

Name: M****** A********
Date: 2017-10-04 21:07:49
Rating: 5
Comment: Awesome place. Everyone there knows what theyre talking about. Called them with my square footage and the quote they gave me was spot on. Great customer service.

Name: C*** D*
Date: 2017-09-08 04:26:09
Rating: 5
Comment: Really nice helpful staff, people seem to like rocks as much as I do. Let me pick pieces off wrapped pallettes to get just what I wanted. Got some cool big focal pieces that were really affordable that my friends always complement. Delivered altogether for one price which was awesome.

Name: T*****
Date: 2017-08-22 00:47:14
Rating: 1
Comment: Werent willing to help resolve issue when they overcharged me.

Name: C**** T******
Date: 2017-08-21 14:09:57
Rating: 1
Comment: By far the worst customer service Ive ever dealt with. They charged me for two delivery charges of $50 each when I was shorted on the bark I purchased. Then they tell me to call them first thing Monday morning and that well come up with something and I called them and they tell me pretty much I am burnt. Why waste my time

Name: T**** N******
Date: 2017-03-29 14:08:49
Rating: 5
Comment: Moved to a new home about a year ago... These people know what they are doing and selling... They have helpful money saving suggestions and ideas for my landscaping needs... I just give them a call and its delivered to my home in a day or 2.. Service is excellent and all the people I deal with are very approachable and professional.... I also love seeing all the dogs that they have out there... Fun for my whole family... The kids always ask to go out there to see the German Shepherd named Bobbi!!!!