Public Storage

Address: 10100 S La Cienega Blvd, Inglewood, CA 90304, United States
Phone: +1 424-266-7782
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Payments: Debit cards, Credit cards,

Category: Self-storage facility, Automobile storage facility, Boat storage facility, Moving supply store, RV storage facility, Storage facility
Rating: 4.7
Site: https://publicstorage.com/self-storage-ca-inglewood/171.html?pspid=pslocalsearch
Worktime:
DayTime
Monday9:30 AM–6 PM
Tuesday9:30 AM–6 PM
Wednesday9:30 AM–6 PM
Thursday9:30 AM–6 PM
Friday9:30 AM–6 PM
Saturday9:30 AM–5 PM
Sunday9:30 AM–5 PM



Name: J**** R**
Date: 2024-07-05 09:59:14
Rating: 5
Comment: My fiancé and I were moving and we have delt with some really off customer service from others do it was very refreshing to be greeted and assisted by jasmine she has such great customer service skills and on topOf that she’s super funny and cool. She really helped a lot 😊😊 … THANKS JASMIME💕😊😁
Name: E**** J******
Date: 2024-06-30 19:02:11
Rating: 1
Comment: Horrible locked me out 9 months pregnant over 30 dollars and I paid 400 on first over late fees crazy
Name: C******** T*****
Date: 2024-06-22 18:23:57
Rating: 5
Comment: Alexandria is absolutely wonderful and made my entire day (week!). She is as very helpful and informative, very sweet and eager to help. I would recommend both this facility and Alexandria again, is an indelible sweetheart and I will definitely remain loyal to this location because off my experience (and I have a handful of Public storage experiences throughout the years!)Thank you Alexandria :)Best,Christina
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Name: M*** C*****
Date: 2024-06-15 18:00:47
Rating: 5
Comment: Dulce and Alexandra were lovely helping set up my acct and the app
Name: C** B
Date: 2024-06-08 05:37:09
Rating: 5
Comment: Dope storage location. They always accommodate. Thanks Diamond🙏🏽
Name: T**** T*******
Date: 2024-06-08 00:00:13
Rating: 5
Comment: Diamond help me so fast when I came in she is so nice and just a sweetheart we need more like her there thanks Diamond
Name: F******* T****
Date: 2024-06-06 23:14:10
Rating: 5
Comment: Jasmine was very nice and showed me where my storage was. She was kind and sweet will continue to rent from this location.
Name: G*** G*******
Date: 2024-06-04 23:19:28
Rating: 5
Comment: Jasmine was magnificent. She was very helpful and kind. Property is always clean and in order.
Name: R***** B*****
Date: 2024-05-26 21:39:22
Rating: 5
Comment: Diamond was really great with helping me with what I needed
Name: R*****
Date: 2024-05-17 21:54:19
Rating: 5
Comment: Thanks Patrice and Diamond such great help
Name: R***** B*****
Date: 2024-05-17 21:53:29
Rating: 5
Comment: Thanks Diamond and Patrice great help
Name: V****** L****
Date: 2024-05-08 23:54:08
Rating: 5
Comment: Tyrone was outstanding! I highly recommend him. He was very professional and knowledgeable. Great service!!!
Name: D*** R****
Date: 2024-05-02 18:57:41
Rating: 5
Comment: Jasmine Lee was very helpful in helping me arrange for the storage I needed. Not only was she very helpful on our initial visit but every time we come in she always has a smile and is willing to go the extra mile to provide us with great service.
Name: I******* C****
Date: 2024-05-01 20:32:45
Rating: 5
Comment: Jasmine was incredibly kind and helpful! Great service and very friendly people. Would highly recommend, she made a very stressful situation seamless and easy.
Name: O**** T*****
Date: 2024-04-25 20:10:56
Rating: 5
Comment: Jasmine and Dulce provided excellent 👌 customer service and top notch treatment! Tha k you
Name: I** R*********
Date: 2024-04-25 19:27:19
Rating: 5
Comment: Jasmine and Dulce were fantastic!
Name: R** B**
Date: 2024-04-19 17:25:50
Rating: 5
Comment: Thanks Patrice and Diamond for all the great help
Name: T****** D***
Date: 2024-04-17 18:43:11
Rating: 5
Comment: I just rented a second larger unit here and Jasmine was exceptionally helpful—not to mention kind and affable— in not just setting up my account, explaining about the changes to the rental agmnt, why insurance is now $15/mo., showing me the new unit, etc., but she also did all she could to link my 2 accounts here with my other account up at Barry & Olympic Blvd. it slip was required, but her natural helpfulness, pleasantness, good humor, professional demeanor, and efficiency was admirable.
Name: A****** C******
Date: 2024-04-15 19:45:08
Rating: 5
Comment: Diamond has delivered the best customer service you can receive on today. The service was outstanding and her attitude was the best. I recommend this to anyone who needs to come to public storage. OK.
Name: K**** K***
Date: 2024-04-12 23:07:01
Rating: 5
Comment: Jasmine was extremely helpful and patient. It made everything very easy to manage. Ms. Patrice was very polite and also well versed and informative. I was very happy with my experience.
Name: T****** W*********
Date: 2024-04-12 20:48:14
Rating: 5
Comment: Patrice was excellent!! Extremely patient and, very helpful
Name: L*** A* A****
Date: 2024-04-10 03:14:56
Rating: 5
Comment: Affordable, clean and a great, actually, better than average customer service.
Name: G***** H*******
Date: 2024-04-09 08:09:59
Rating: 5
Comment: Jazmin is a total professional she goes above and beyond thank you.
Name: M****** E*****
Date: 2024-04-04 23:02:46
Rating: 5
Comment: Jasmine was so sweet thank you
Name: H**** B* W****
Date: 2024-04-03 18:43:58
Rating: 5
Comment: Best Public Storage property Ive rented from thus far. Very professional, understanding, and helpful staff members on site. Clean property that I actual saw the staff cleaning with my own eyes. They have no problem helping you understand the app, how to enter the property, and the breakdown of your bill. HIGHLY RECOMMEND this particular property to anyone in need of a storage space. Ask for Jasmine shes the BEST.
Name: j*** g******
Date: 2024-04-02 01:46:45
Rating: 5
Comment: I wanted to take the time and make a review about Jasmine, she was amazing wonderful and gave us an amazing Customer Service. She was kind and sweet. Thank you for helping us out Jasmine. We really appreciate you
Name: D**** N****
Date: 2024-04-01 21:26:08
Rating: 5
Comment: Jasmine was so helpful and helped me save money once again i had a space before and had to come back sges the best
Name: p**** h*******
Date: 2024-03-21 22:46:54
Rating: 5
Comment: JASMINEand Diamond,Has been excellent in serving me whenever I visit public Storage.
Name: J****** Y*****
Date: 2024-03-13 18:38:03
Rating: 5
Comment: I came to get a quick small unit.when I said Jasmine went above and beyond to make sure I was satisfied with the service provide. She also made it very easy for me with my move. Thank you again
Name: C******
Date: 2024-03-10 18:22:52
Rating: 1
Comment: This place is secured but that security is defined by police harassment and illegal surveillance once you arrive. The street behind the storage building (that dead-ends) is a known police tactical stagging area. If you park anywhere near there you will be approached or they will take pictures of you for later investigating. Its wrong and none are concerned about it. Avoid this area if you detest cops spying on you.
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Name: B******* F*******
Date: 2024-03-06 22:22:59
Rating: 5
Comment: Self Storage is definitely my new go to for storage! I’ve been an “Extra Space Storage” member for now 10yrs and never have I ever had the opportunity to have access to the entry via an app on my phone. That’s essential with all the technology we have today. Also the process and enrollment was as simple as a phone call, made reservations and the remote staff was very knowledgeable and helpful with my reservations. Then to seal the deal, as I arrived at the location, I met the very vibrant, helpful and friendly “Jasmine” she was enthusiastic and didn’t mind walking me through to explore the different size storages to make my final decision. Once my decision was made I went ahead, made my purchase and am very satisfied to be a proud “Self Storage” member. As for the cleanliness, security and staff I’d say 10/10 definitely recommend. Thanks Jasmine again for your extra steps you got in for me walking the facility “wink wink” 😆
Name: J** S****
Date: 2024-03-04 19:45:59
Rating: 5
Comment: The process was smooth and I got a deal, thanks Jasmine!
Name: K** H******
Date: 2024-03-04 02:38:29
Rating: 4
Comment: Updating my review. Manager reached out and fixed the weird smell. Place has been cleaner the last few times I stopped by.
Name: s***** E***
Date: 2024-03-03 04:07:49
Rating: 5
Comment: Alexandra & Jasmine helped so much ! Super sweet too! Great customer service& kindness. Thank you ladies!
Name: a****** s*********
Date: 2024-03-01 01:14:55
Rating: 5
Comment: I recommend this location staff so nice specially Manager(Jasmine)she was very friendlyclean location no smell in side. Good deal in this area
Name: R** I********
Date: 2024-02-29 21:05:15
Rating: 5
Comment: I like this location ! No hassle at all. Jasmine is a big help and took care of my issue with no problem.I’d recommend to any looking for storage .
Name: J***** M***
Date: 2024-02-28 20:55:58
Rating: 5
Comment: Jasmine was so helpful with getting my account together live this location
Name: B****** a** V***** (******** M******* d* V****
Date: 2024-02-23 18:36:17
Rating: 5
Comment: I want to express my gratitude for the excellent service we received from Jasmine at Public Storage. She was incredibly attentive, kind, and professional, guiding us through the entire process with clarity and patience. Our experience of moving our belongings into the storage unit was smooth and stress-free thanks to her dedication. A big thank you to Jasmine for making our experience so positive.
Name: J**********
Date: 2024-02-19 00:27:52
Rating: 5
Comment: Friendly staff and great service. 5 ☆☆☆☆☆
Name: V****** H******
Date: 2024-02-16 23:45:02
Rating: 5
Comment: Thank you so much Public Storage for your services! The help that I received from the property manager was thorough, helpful and pleasant along with the young lady that works with her!BestValerie Hampton
Name: J****** B****
Date: 2024-02-16 21:52:48
Rating: 5
Comment: Ashley and Patrice where the best today with helping me with getting to my storage space would recommend this location to all family and friends
Name: C***** R****
Date: 2024-02-11 23:20:02
Rating: 5
Comment: Jasmine and ashley were so helpful kind courteous and patient with helping getting myself and my brother‘s accounts situated and paid before any additional fees best property hands down
Name: R*** E******
Date: 2024-02-03 18:30:15
Rating: 5
Comment: Thanks Patrice and Alexandra you guys where a great help and customer service I would recommend this location to all my friends and family
Name: c**** W*****
Date: 2024-01-27 00:17:24
Rating: 5
Comment: Daisy and Myra were outstanding in providing fast and accurate service. Both were very professional and polite.Thank you Ladies!!
Name: R*** F****
Date: 2024-01-20 16:53:09
Rating: 4
Comment: I reserved a unit online and got a quick call the next morning from Jasmine. She was really exceptional on the phone and when I came for a walk-through. Im a little nervous about the homeless encampment outside but decided to rent here anyway. Ill try to update after a year or so, see how things go.Update: I’m down rating to 3 stars as I sit here and wait for the place to open. After six months they increased my rent by over 1/3. It’s been a pain scheduling my travels around the limited access hours. The homeless camp mostly hasn’t been a problem thankfully.Update 1/20: Uprating to 4 stars because the city or county cleared out the homeless camp, which had continued to grow into the street. I would guess that PS played a role advocating for the cleanup.
Name: C**** A****
Date: 2024-01-18 23:14:11
Rating: 5
Comment: Love this place! Danielle the customer service rep is top notch! She helped thru getting thru the entire process and helped it go very smoothly! If I could giver her 6 stars I would! Definitely happy moving my stuff here!
Name: L***** V********
Date: 2024-01-18 20:53:49
Rating: 5
Comment: Excellent service!! Very helpful, clear, and thorough with processing information to customers with a smile. “Fasho you right on” (Keith Lee voice)
Name: C****** L********
Date: 2024-01-16 20:11:45
Rating: 5
Comment: Daisy was simply delightful very polite and amazing good soul. Thank you for the good service.
Name: J R
Date: 2024-01-15 21:30:19
Rating: 5
Comment: Thank you so much to Alexandra, we went in on Friday and she made sure we were able to unload our items and have them in a safe place. She is an amazing representative, very kind and we are so grateful we were able to meet her on her last day here. Thank you once again Alexandra you will be missed!
Name: L*** P****
Date: 2024-01-13 23:23:21
Rating: 5
Comment: Danielle and Alejandra were extremely helpful in getting me the correct space thanks!
Name: I** C********
Date: 2024-01-12 02:47:46
Rating: 5
Comment: Jasmine deserves all 10 she was perfect and so helpful
Name: A** S******
Date: 2024-01-12 00:21:58
Rating: 5
Comment: Great and knowledgeable. customer care and support. Jasmine and Danielle were both great.
Name: J***** B**********
Date: 2024-01-11 23:25:14
Rating: 5
Comment: Jasmine and Alexandra and Danielle were so much help thank you so much
Name: J*** F R**
Date: 2024-01-10 19:10:03
Rating: 5
Comment: Thank you jasmine for helping me set up the app you are so helpful
Name: J**** G*****
Date: 2024-01-09 19:06:37
Rating: 5
Comment: Jasmine was a really cool person and helpful and charming
Name: G****** G*****
Date: 2024-01-09 19:05:32
Rating: 5
Comment: Jasmine was very helpful wish i can give 10 stars
Name: T*** F*******
Date: 2024-01-01 00:35:33
Rating: 5
Comment: Great service! Alexandra was very polite and much help with assistance.
Name: Q**** T* T****
Date: 2024-01-01 00:24:00
Rating: 5
Comment: Alexandra and Mark at Public Storage on La Cienega Blvd were incredibly helpful, patient, and awesome. Their exceptional assistance made my storage experience smooth and stress-free. Highly recommend their service!
Name: C**** B*
Date: 2023-12-31 23:35:06
Rating: 5
Comment: Thank you Alexandra, Jairo and Mark for making my move in super easy.
Name: m***** g******
Date: 2023-12-24 20:03:56
Rating: 5
Comment: Daisy was great help, informed me with what floor I could find my storage and offered to assist if I had further questions.
Name: T**** W***
Date: 2023-12-19 08:18:22
Rating: 5
Comment: Alexandra turned my day around. It was a stressful, last minute move. The unit I booked was not large enough to fit my things. Alexandra listened to my concerns and offered to walk us to other units that would meet our needs. She then assisted patiently to move over the reservation and also helped when we had trouble with the lock. While all these are likely within her job description, Alexandra had a fantastic attitude and was warm and welcoming despite assisting other customers at the same time. Self storage isn’t known to be a customer centric business and I appreciated the white glove service. Thank you!
Name: S**** L
Date: 2023-12-18 22:30:59
Rating: 5
Comment: Thank you to this wonderful young lady Alexandra, she is very helpful and really knows her stuff. Definitely recommend her and this location.
Name: G***** S******
Date: 2023-12-16 07:15:26
Rating: 5
Comment: Although this is my first experience with, Public Storage, Alexandra answered all my questions. Her customer service made me feel comfortable ! She helped so much!
Name: A**** M*****
Date: 2023-12-16 02:33:00
Rating: 5
Comment: Showed up and was greeted with a smile by Alexandra, she was very helpful and accomandating. Simply a nice expirence.
Name: C******* J****
Date: 2023-12-14 03:12:47
Rating: 5
Comment: Thanks Alexandra for being welcoming and the customer service was absolutely perfect.
Name: M****** M******
Date: 2023-12-14 02:35:04
Rating: 5
Comment: Great service by Alexandra! Very helpful and knowledgeable at her job! Very happy with the service I received
Name: S****** W***
Date: 2023-12-04 17:59:50
Rating: 5
Comment: Alexandra at this location was very versatile helpful and courteous with me. Also very patient because I had a lot of questions that she answered and eased me and made me feel much better about my situation. Hats off to Alexandra. 10100 LaCienega Blvd.
Name: M******* P*******
Date: 2023-11-30 23:35:15
Rating: 5
Comment: Jasmine Mayra and jairo were so helpful with my spaces
Name: F***** M******
Date: 2023-11-26 16:50:59
Rating: 5
Comment: Yesterday Alexandra was so helpful and polite she made my e-rental experience very satisfying not only that but she went out of her way and lead me to my unit really appreciate her professionalism thank you again i will all relatives to come to public storage for their storage needs 🙏🏽🙏🏽
Name: x* j*****
Date: 2023-11-22 06:03:56
Rating: 5
Comment: Jasmine is a really nice lady. She help me to bring my luggage very late night. The service and fee for storage is also very reasonable. I will definitely come here to store my luggage if needed next time.
Name: P****** Q******
Date: 2023-11-22 01:42:26
Rating: 5
Comment: Jairo and Jasmine were amazing! Thanks so much for everything!
Name: A********
Date: 2023-11-17 02:42:58
Rating: 5
Comment: Thank you alexandra for providing such wonderful service and being so helpful and helping me find the right storage i definitely recommend her
Name: H**** X
Date: 2023-11-16 19:40:41
Rating: 5
Comment: Jasmine was very helpful with everything made this experience very pleasant very grateful & thankful
Name: R***** G******
Date: 2023-11-01 23:49:35
Rating: 5
Comment: Jasmine was very friendly and positive and made move in easy and seamless. Thank you!
Name: Y****** O****
Date: 2023-10-27 23:18:32
Rating: 5
Comment: Alex has been an amazing help! She’s always answering all my questions without hesitation. Storage is always clean
Name: R****** B*****
Date: 2023-10-27 18:49:01
Rating: 5
Comment: Alexandra made this experience amazing and easy to understand, such great customer service.The future is bright for this lady. May Alexandra keep prospering and keep up the good work 💪🏾
Name: P****** m******
Date: 2023-10-24 16:38:44
Rating: 5
Comment: Jasmine was so helpful to me today, she walked me through every step thoroughly and made sure my experience was A1!! I do recommend!!
Name: R****** S********
Date: 2023-10-19 01:15:26
Rating: 5
Comment: I loved this rental experience. The staff is so kind but specifically, Jasmine! Every time I needed to stay because of my work schedule, she was beyond empathetic and communicative. So grateful for her and the staff at this public storage location
Name: p*********** c*
Date: 2023-10-19 00:51:29
Rating: 5
Comment: Came in today just to get some information and ended up renting a unit thank to the manager Alexandra gave all the information i needed and showed me a a couple units that best fitted my needs not only was she very polite and professional but she guided me threw the whole process step by step and was very patient with me so i highly recommend you ask for her if you are thinking of renting a unit here she made my move in super easy and fast im very happy with the service she provided
Name: A******** K*****
Date: 2023-10-13 01:06:14
Rating: 5
Comment: Jasmine & Jairo helped us out so much! Great facility, friendly staff on call who made the stress of moving a little easier. Highly recommend.
Name: E*** W*****
Date: 2023-10-13 01:05:48
Rating: 5
Comment: Jasmine and Jairo were extremely helpful when I was vacating my unit and made the experience very smooth - thank you so much!
Name: A*** V******
Date: 2023-10-12 23:22:56
Rating: 5
Comment: Jasmine who works at this public storage was so helpful. Her customer service was above and beyond superb. I won’t store my possessions at any other place because of her. Thank you so much Jasmine!!!
Name: g**** t*****
Date: 2023-10-09 23:47:10
Rating: 5
Comment: Alexandra is the best. She made my move easy and was super kind and friendly from the first phone conversation. She was very helpful to everyone. It is obvious she loves what she does!
Name: R***** F*****
Date: 2023-09-13 01:21:54
Rating: 5
Comment: I came with my mother here and it was so much easier than i expected. Alexandra was so helpful and answered the question we had. Great customer service!
Name: D** M*******
Date: 2023-09-12 23:05:35
Rating: 5
Comment: These guys/gals are great! Level headed with the most emotional movers solving problems like clockwork. Alexandra is especially helpful nicely checking with me that everything is alright, which it is. I’m a big FAN of her and people like that who make business a pleasure!!
Name: J*** M*****
Date: 2023-09-12 20:03:30
Rating: 5
Comment: Jasmine was so helpful with getting me the right space I needed at a different location instead of having me running around she hooked me right up thank you
Name: J****** Y***
Date: 2023-09-11 16:59:01
Rating: 5
Comment: Jasmine was amazing to work with and so helpful. Patient and knowledgeable w all my questions and even helped me get my stuff in towards the day when everything was closing. She deserves a raise and endless wealth 🙏
Name: S***** k*******
Date: 2023-09-05 23:55:19
Rating: 5
Comment: Jasmine was so helpful and friendly I was a lil hesitant at first but she made my experience worth every bit of it definitely come see Jasmine he is the go to person for public storage
Name: E**** A*******
Date: 2023-08-31 21:06:42
Rating: 5
Comment: Jasmine is THE BEST. So sweet, accommodating, helpful, and had great suggestions, She really knows her stuff! Whatever we needed we went to her and I know others have preferred her as well! This location had a terrible street issue with homeless but it is clear now I am so happy for the staff and the location now as well that they have a better workplace they deserve it!
Name: J****** W*********
Date: 2023-08-22 18:26:15
Rating: 5
Comment: Jasmine was wonderful… provide great customer service with a smile.
Name: C****** C********
Date: 2023-08-18 21:15:21
Rating: 5
Comment: Alexandra, was very helpful and prompted. She went out of her way to show us the storage space before even renting it. And she was very informative with us. Very good customer service.
Name: J***** W*******
Date: 2023-08-13 00:35:44
Rating: 5
Comment: Ms.Alexandra was a good help and I really appreciate her assistance. She was very helpful as well as respectful.
Name: A**** F*****
Date: 2023-08-04 01:43:39
Rating: 5
Comment: Brandy, Jasmine, and Alexandria were so helpful when helping me rent my storage unit. I reserved my unit over the phone and they spelled my name and my email wrong and I spelled it out for them, twice! Jasmine, brandy and Alexandria made sure all of my information was corrected and had a unit for me faster and more efficiently than over the phone.
Name: K**** H*******
Date: 2023-08-04 01:37:34
Rating: 5
Comment: Jasmine, Alexandria, and Brandi gave us great customer service. They were very helpful and kind.
Name: L***** R*****
Date: 2023-07-30 20:13:58
Rating: 5
Comment: Alexandra and Jasmine These beautiful ladies were so professional they really made my day okay
Name: N*****
Date: 2023-07-26 22:06:00
Rating: 5
Comment: It was so good seeing Jasmine again and Victoria so helpful thats why I came back
Name: J******* K***
Date: 2023-07-19 18:06:08
Rating: 5
Comment: The property manager Jasmine was super helpful and extremely friendly and relatable. I enjoyed the services offered and how informative she was.
Name: G*** A********
Date: 2023-07-01 02:40:25
Rating: 1
Comment: Do not use public storage they CAN and WILL raise the rate of your rent at ANYTIME . horrible for anyone that is on a strict budget they have raised my rent 100 dollars. Ive only been in the unit for 5 months... And after they have you in a lease the staff becomes DRAMATICALLY less helpful lol
Name: F*******
Date: 2023-07-01 00:49:12
Rating: 5
Comment: Jasmine is an absolute rockstar!! She was extremely helpful throughout the entire process from start to finish. Her customer service skills are stellar. She really knows what shes doing and Public Storage is lucky to have her working for them. I want to thank Jasmine from the bottom of my heart for everything she did to help us during a difficult time. So thank you Jasmine!!
Name: A***** D****
Date: 2023-06-21 02:52:51
Rating: 5
Comment: Jasmine went above and beyond to ensure the best customer service. She guided us through everything and it was seamless. This is a very safe and secure storage unit, there is security here making sure that the units are safe and secure. There were cameras everywhere and with the service we had it was amazing and felt very comfortable.
Name: c**** s*****
Date: 2023-06-21 02:51:48
Rating: 5
Comment: Jasmine was the most helpful and kind employee. 5 stars for her incredible help. Would highly recommend this place for anyone looking for affordable and reliable storage room.
Name: E**** S****
Date: 2023-06-14 22:50:32
Rating: 5
Comment: Eric and Jasmine were very and helpful and personable. Eric even helped to move some items in to my unit while my partner finished up signing us in to the unit. Great customer service
Name: B******* L******
Date: 2023-06-14 22:49:48
Rating: 5
Comment: Eric and Jaz made signing up so easy! They’re super friendly and I was able to get my unit and out the door in like 15 minutes. My belongings are in good hands! 🙌
Name: A***** Q****
Date: 2023-06-13 17:47:25
Rating: 3
Comment: They raise the prices without giving enough notice and the LaCienega location is surrounded by homeless encampments, like SERIOUSLY!!! Black widows in my unit and I havent been there that long.I can say the staff is extremely nice, very professional. Jasmine is a gem!! Sometimes Public Storage will try to work with you on certain things.
Name: R*** G*****
Date: 2023-06-12 18:55:04
Rating: 5
Comment: We had an emergency this past weekend and Alexandra Mesa was Gods sent help for me. She went above and beyond to make sure l had the right storage for my needs. She kept me well informed about the instructions on the lease and worked out our paper on time even though the system kept failing her. Alexandra is the definition of upstanding customer service!!!!
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Name: C*** A********
Date: 2023-05-03 06:19:34
Rating: 5
Comment: The staff is very polite and very helpful. The store Manager Jasmine is very professional and really caters to your storage and makes it her responsibility not to over sell you on space you may not need. I would recommend anyone to this specific facility if you need storage space this is the place to go.👍🏾💯
Name: K****** C***
Date: 2023-05-02 19:16:01
Rating: 5
Comment: Needed to rent a couple units for a family member. The team here was helpful and efficient. Both the woman we purple highlights and the black woman w braids. Units were exactly what we needed. Can’t comment on upkeep bc we just moved in. Units were clean when we moved in. They have restrooms that customers can use. Rates are…not controlled by customer service so it is irrelevant to comment. It’s 2023 in non recession - recession capitalist America. If you come here expecting yesterdays rate it doesn’t exist.If your objective is to find safe storage, you found it. Ppl have whole businesses stored here. Your grandpappy’s baseball cards will be fine, bro.Welcome to LA if you complain about the unhoused please take an Econ workshop bc you’re probably the problem.
Name: Z***
Date: 2023-03-06 23:09:07
Rating: 5
Comment: Hi, I’m given a shout out to Tiara property manager and Mayra District manager for running this Clean and smell good and organized location. Thank you Ladies for looking out for me as a rental
Name: J**** W**********
Date: 2023-03-02 19:01:25
Rating: 5
Comment: Jasmine has provide great customer service helped me with the app and my space definitely recommend her services
Name: K********* S*****
Date: 2023-03-01 19:24:53
Rating: 5
Comment: Jasmine was truly amazing! She made my day so much better! She answered all of my questions and addressed all of my concerns. Bravo customer service!
Name: F*** F****
Date: 2023-02-24 22:09:19
Rating: 5
Comment: I had the best experience here because of Jasmine!! She went above and beyond for us, answered all my calls in a timely manner, and her customer support was extraordinary. Since it was my first time using public storage she made sure I was well taken care of and well informed of everything. ⭐️100/10!! Will definitely come back here if I ever need to store anything and that’s thanks to how well Jasmine treated us 😁❤️
Name: T**** T*****
Date: 2023-02-15 10:33:59
Rating: 1
Comment: I would not trust leaving anything valuable at this location. I came to check on my things the weekend of New Year’s Eve and my lock had been cut off. My last two visits I arrived and found the staff had placed new locks on my unit without my permission. Each time my original lock looked like it had been tampered with. The staff at the front desk made me show ID to get into my unit on the second time. I’ve come twice to find my unit not in the condition I left it in. You should be in and out when you’re coming to get your belongings and you shouldn’t constantly be checking in with staff to get to your belongings and being inconvenienced after you’ve already driven out of your way to get to your belongings. All of my payments have been made on time, so I should never even have to deal with contact with staff. I added a picture of how my lock was cut off. I found the lock broken and lying on the inside of my unit and the staff made a note that my unit didn’t have a lock on it. I believe there are thieves working internally at this location. I lost track of time on 2/14/23 talking to my sick father in the hospital and the black female manager with a blue ponytail and gap in her teeth threatened to call the cops on me for trespassing. She interrupted me when I voiced concerns about my lock being cut off without me being notified first and she rolled her eyes when I told her I was talking. She is not professional at all.
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Name: S**** W*****
Date: 2023-02-13 22:17:47
Rating: 5
Comment: It’s my first time renting out a storage unit. I was really happy with the customer service I got from Jasmine. She was Amazing! There was another Lady who was there who was training and I can tell Jasmine was teaching her and showing her all the proper procedures. They both had positive energy and were very welcoming. Thank you Again for helping me out today! :)
Name: K***** P****
Date: 2023-02-09 16:20:21
Rating: 5
Comment: Whenever I come to the property I am always greeted with a big smile from Jasmine and Alexandra they have been the best hands down I look forward to seeing and them when I come to the property
Name: B** D******
Date: 2023-01-29 00:36:43
Rating: 5
Comment: I was helped by a professional. Her name is Alexandra. She made me feel welcome and was very knowledgeable. When I thanked her she told me Im not alone and that this is a team effort. So thank you to her manager Jasmin who she says taught her everything she knows. They are easy to find and approachable. You can tell when people like what they do because it shows in their excellent customer service
Name: L***** O* T** G*****
Date: 2023-01-28 22:29:07
Rating: 5
Comment: Jasmine the Great & Queen Alexandra!!! Thanks to the gate keepers, sweetest duo of the land. Promotion please!!!! They opened up early just to accommodate, breakfast on me.
Name: C**** B**** j*
Date: 2023-01-24 00:02:32
Rating: 5
Comment: Jasmine was so helpful with getting my space set up even helped me with the app best manager hands down
Name: S* R******
Date: 2023-01-22 21:09:22
Rating: 4
Comment: When Jasmine arrived as our new facility manager, i noticed the positive changes to the location. A vast improvement in housekeeping, security measures electronically and foot patrol. Numerous times i have witnessed our manager clean various areas including the bathroom to an acceptable level. For years i have reported to management any issues with the property. The followup  by Jasmine has always been satisfactory.Jasmine  brings above and beyond service to Public Storage. Her proactive efforts show how fortunate we are to have her run our facility.
Name: V*** G***
Date: 2023-01-18 21:10:42
Rating: 5
Comment: I’ve been at public storage since Dec of 2021 when I first came there till now it’s like a completely different storage now the grounds are clean and the restroom was so filthy and bad with order to be he point that you couldn’t even use it today it’s not the same I actually went to the office my last trip there and commended them on how clean it was especially the restrooms thank u so much for changing management who ever u have now is doing a wonderful job they are to be appreciated
Name: A***** G*******
Date: 2023-01-13 00:47:08
Rating: 5
Comment: I Came to look for a storage and jasmin was a very good at assisting me with show me how things work around here she is the best highly recommend
Name: A***** W***
Date: 2022-12-24 00:47:58
Rating: 5
Comment: Sweetest employees. They were so helpful and accommodating! Especially Jazmine, she helped with a lot with my storage info.
Name: C******* R***
Date: 2022-12-21 18:01:21
Rating: 5
Comment: Jasmine is the best! Not only is she always professional, but she goes above and beyond to make sure her customers are taken care of. She helped me out a lot during the few months I rented my space...and always with a smile and pleasant attitude. Jasmine rocks and deserves only good! Thank you, God bless and Happy Holidays!
Name: D**** 2*
Date: 2022-12-07 01:42:31
Rating: 5
Comment: This is an incredible property. The help I received from Jasmine and Alexandria was phenomenal. The staff there is very helpful and accommodating. I came in with a variety of concerns and they address them all. Making sure I got the right size space for all my things. They helped me with registration so that I didn’t have to do it by myself online. The best experience thus far.
Name: M****** A*******
Date: 2022-11-20 21:29:08
Rating: 5
Comment: I was never treated as nicely as I was by Ms. Jasmine, who was wonderful. In ever aspect of my rental agreement. I highly recommend Ms. Jasmine as my next endeavor with public storage.
Name: M******* W*******
Date: 2022-11-13 22:57:35
Rating: 5
Comment: Jasmine was so helpful with getting my space together helped me save money and got me close to the elevator would definitely recommend coming to see Jasmine. Great Experience! ❤
Name: k***** D******** K********
Date: 2022-11-03 01:20:32
Rating: 4
Comment: Its a nice place to rent for reasonable prices. It was better when the gate access was a bit earlier than office time because you might want to start handling business and putting stuff in storage early or might need to remove things early.
Name: B**** D****
Date: 2022-11-01 19:24:44
Rating: 5
Comment: Jasmine was absolutely amazing. She helped me move out and made sure I was overcharged. Great customer service, super friendly and helpful.
Name: F******** B***
Date: 2022-10-28 22:18:24
Rating: 5
Comment: Jasmine was so wonderful with helping me get my space set up pay in advance and also at a parking space so my moving experience would be a lot smoother I would recommend this location to all of my friends they must come and see Jasmine
Name: A**** k**
Date: 2022-09-22 11:29:08
Rating: 5
Comment: Jasmine is the best.. super nice.. super friendly & easy to work with appreciate your help 100% with something so simple but you made the experience much better!
Name: M**** O******
Date: 2022-09-13 20:42:50
Rating: 5
Comment: Jasmine is by far my most favorite employee I have had the pleasure of dealing with in my past 20 or so years of renting with public storage! On many occasions she has been beyond helpful and accommodating in sticky or tough situations. Today I called with an issue and left a callback voice-mail, and she did the research and extra steps to fix my problem before she even called me back. Before I even got to tell her what the problem was! I am blown away! Amazing, amazing customer service. Give that girl a raise! 👊
Name: T**** A*******
Date: 2022-08-29 00:41:17
Rating: 5
Comment: Jasmine gave me everything I needed and taught me so much my old storage never even mentioned. I was late and she still hooked me up, she saved a dolly and everything! Thank you so much fr!
Name: D***** G******
Date: 2022-08-27 19:06:28
Rating: 5
Comment: Jasmine was wonderful not does she take my payments on time but she helped me set up the mobile app so I don’t have to get out my car wonderful customer service BEST WORKER PUBLIC STORAGE HAS
Name: N***** B******
Date: 2022-08-17 20:10:41
Rating: 5
Comment: Even at two different propertys Jasmine and Debra is so amazing they help me with everything I was so happy they get an A+ if I could give them a grade higher it would be A+++
Name: R** G**
Date: 2022-08-17 19:37:36
Rating: 3
Comment: Facilities are nice and clean, elevators are big enough to handle large furniture, and the property seems very secure. Theres a homeless encampment down on the corner but they dont seem to bother anyone. They have flatbeds that you can borrow that make it easier to wheel your stuff from the parking lot to your unit. The staff is also very helpful. There are no waste bins, so if you need to throw stuff away, youll need to take your trash somewhere else. Thats understandable, I could see where they wouldnt want to handle so much trash.I have two main complaints. First, the weekend hours are a little too short. Most people move on the weekends, so it would be nice if the units were accessible later on weekends. If you are already inside the gates, though, you can stay as long as you need. You just cant go out and come back in after closing.Second, the rent goes up quite a bit each year, it seems like more than the rent for living accommodations. When I first rented my unit back in 2013, I was paying $138 for a 10x10 on the second floor. This year (2022), I got a notice saying my rent was going up 20% to $417, so my rent has tripled in the past 9 years. And this was after my rent went up 28% six months ago. I had to call to find out why my rent was going up twice in six months (before this, they were just raising rents once a year) and they agreed to hold off on the current rent increase for another six months. But still, its crazy how they dont seem to value their long term renters who are providing them with a steady source of revenue. I think Ill look around for another storage place so I can start off again with lower rent.
Name: V****** M*****
Date: 2022-07-22 21:08:16
Rating: 5
Comment: Jasmine has been a lifesaver in helping navigate an unanticipated move we had to make when another storage unit facility closed and forced us to relocate, AND helping smooth out administrative issues I had with a business account. I have never experienced such thorough helpfulness, willingness, and kindness at Public Storage (or really from any place Ive had to work with as an office manager). It will be hard for me to consider renting at any other facility moving forward (I dont see myself ever wanting to). Thank you, Jasmine, and the incredible team at this location! Looking forward to continued membership.
Name: S***** B*****
Date: 2022-07-08 20:10:32
Rating: 5
Comment: Jasmine is an outstanding property manager she provided me with excellent customer service she’s very knowledgeable about her job and she is pleasant with a bubbly personality and she takes care of the customers she’s an outstanding employee Any customer will be satisfied with Jasmine’s services and I will be more than happy to recommend all my friends and family to this Public Storage.
Name: H**** P***
Date: 2022-06-27 17:21:40
Rating: 4
Comment: Got a late fee charge and bad check charge even though I’ve had auto pay for over a year and never had a problem till now and prices kept going up but Marissa was very kind and helped me out a lot
Name: M**** S****
Date: 2022-06-10 22:07:32
Rating: 5
Comment: Thank you Jasmin for helpinge out. She assist me into lowering my rent. Shes friendly and and very very helpful. Will continue to use this location on La Cienega and Century. Very happy with your service thank you so much. Happy customer 😊
Name: V**** B****
Date: 2022-06-06 08:06:52
Rating: 5
Comment: Jasmine and Daisy are professional, efficient and friendly!! They went the extra mile to make sure I received the best deal on a unit!! Happy customer! Thank you!
Name: C********* L****** V****
Date: 2022-06-06 03:57:58
Rating: 5
Comment: Despite being Sunday I had a great experience today at this location, 10100 S La Cienaga Blvd, and it was all because of Jamin. She is knowledgeable about the business, cordial, very helpful, patient, and she does all that with a smile. Thank you Jasmin!
Name: C*** A**
Date: 2022-06-01 10:51:25
Rating: 5
Comment: Jasmine was amazing! She was so kind and helpful and honestly made my experience at Public Storage the best it could be :) I will happily continue using their services and hope to continue working with Jasmine for my storage needs!
Name: B**** S******
Date: 2022-06-01 01:45:30
Rating: 5
Comment: Ive had a wonderful experience with this storage unit thus far! Employee Patrice has been super nice and saved me from spending $100/month when I thought the storage unit I requested may have been to small. She visited the unit with me and looked at my things and assured me they would fit. Very thoughtful woman and I appreciate it a lot!
Name: M**** L****
Date: 2022-05-29 00:18:15
Rating: 5
Comment: Jasmine and Daisy came through in a CLUTCH!! Me and my brother got to the gate just past closing time and thanks to them we were able to retrieve his suitcase so he could catch his flight. We appreciate y’all so much cuz that could’ve been a tiny disaster, lol. They need a raise!
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Name: A***** E******
Date: 2022-05-04 20:52:02
Rating: 5
Comment: Greetings, I would like to take this opportunity to give an over due, Thank You to Mark G. His warmth and professionalism is exemplary. We so appreciate his work ethic and integrity. Thanks again Mark from the folks at Beyond o2 Alkaline water House, Santa Monica, CaliforniaPeace and Abundant Blessings!!!🐬💦💦💦
Name: J******* V******
Date: 2022-05-02 14:07:14
Rating: 5
Comment: I went in to handle a few matters and Jasmine was so helpful! So patient and took matters into her own hands. Great organization, highly recommend!
Name: D A*************
Date: 2022-03-20 19:39:48
Rating: 5
Comment: Mark was very helpful he got me a good storage very friendly and knowledgeable. This storage is really good thank you for your help Mark!Mark was amazing with me abd my momHe help me the most I will recommend your business to all my friendsThank you you are the best
Name: S** K***********
Date: 2021-09-29 01:34:28
Rating: 5
Comment: Carolyn was AWESOME!! I came in (obnoxiously) very close to closing time to get everything out of my unit and she was super kind and helpful helping me get my stuff to the trash, and helping me with my mattress and box spring because I was by myself. If you’re using this public storage location look for Carolyn and she’ll definitely help you out :)
Name: T**** H*****
Date: 2021-05-26 19:20:14
Rating: 5
Comment: I knew when I got to the storage 15 minutes before closing that I was cutting it close. when Britney informed me that theyd be closing at 6pm, I told her that I was waiting for someone, and that their ETA was 6:04pm. She told me that I had to at least be outside the gate. I mentioned that I not only had to move my car, but that I also had an electric car that needed to be moved. She was extremely helpful by pushing the electric car to the gate, while I got my car. I appreciate her going above and beyond to help me. I couldnt have done it, and been out by closing without her help.
Name: J F*******
Date: 2021-05-07 03:50:49
Rating: 5
Comment: Honestly I was having a pretty bad day and went in to Public storage for some boxes and who would of knew that the young lady that assisted me (Brittney I think her name was) would change my whole mood. She was so helpful and pleasant and I needed that. If you want great customer service you guys should definitely keep her.
Name: J*** A****
Date: 2021-04-30 19:04:41
Rating: 5
Comment: I’ve been renting storage units at Public Storage for many years. Had the need to rent a storage unit at this location. The store manager, Karolyn, is probably one of the most customer service oriented Public Storage manager I’ve ever dealt. Exceedingly friendly, knowledgeable and made the whole rental transaction seemless from start to finish. Public Storage should be proud to have such a manager on staff. I rented an outside unit and the exterior of the property is very well maintained.
Name: m****** d*****
Date: 2021-04-07 18:22:08
Rating: 5
Comment: We want to thank Karolyn at Public Storage 10100 La Cienega, Inglewood CA. She was efficient, knowledgeable, very helpful and friendly, with a great attitude. We needed to downsize our unit, which she handled very well. Super employee!
Name: A****** A**** C***
Date: 2021-03-21 00:23:34
Rating: 5
Comment: This facility is very clean, professionally managed and a great price. Located very close to 405 freeway - and the airport - there are indoor and outdoor storage units.I often go there alone - and feel very safe. They have cameras everywhere!!!And today - I was late returning my trailer - and one of the wonderful employees - Mark - stayed a little later for me!A great Public Storage!!!
Name: J**** M******
Date: 2021-02-06 16:43:41
Rating: 5
Comment: Had the pleasure of renting here with my wife for some time and I never had any issues, management is great want to say thank you to Karolyn and her staff for the special care you give your customers . I will definitely be using this storage location again in the future.
Name: B** P*****
Date: 2020-11-20 13:44:21
Rating: 5
Comment: I found myself in need of a storage unit for work materials after selling a home. It was a guess on the unit size needed. After moving everything into the unit at Century Blvd / La Cienega close to LAX I found it was too small. I visited with Karolyn in the office and she cheerfully helped me find another unit close to my original space so moving my supplies would not be too difficult. She escorted me to the available space to ensure it met my needs and fit my budget. I found her to be professional and she really helped me out of a tough spot. She turned what could have been a very bad experience into one that I felt good about. Great job Karolyn. Many have forgotten about good customer service but not you. Thanks much.
Name: G***** N*****
Date: 2020-10-26 17:14:41
Rating: 5
Comment: Mark and Anthony were extremely professional and showed me the utmost respect. As many people around California continue to struggle with the fallout of Covid life tends to get difficult. These two were patient and understanding with my situation. Great management!
Name: K**** W*****
Date: 2020-06-16 19:36:08
Rating: 5
Comment: Had a really great experience with Mark working the front desk! He helped me set up a unit with safe, socially distant practices, and was extremely patient and helpful when answering all of my questions. Ive checked out multiple other Public Storage locations but this one had the cheapest rates, but still felt as safe and protected as the other ones. Would recommend!
Name: D******** C****
Date: 2020-03-13 04:00:27
Rating: 5
Comment: Karolyn is such a good employee she is always friendly and smiling. asking me how my day is and really cares about the customers ! She helps us exceed our expectations. Love this facility !! It is very clean and organized.
Name: C***** D*************
Date: 2020-03-06 21:39:26
Rating: 5
Comment: Thank you to the Awesome Staff and The Manager Karolyn for giving me amazing customer service and attention to detail to make sure I was happy comfortable and safe!! Thank you I will definitely will recommend anyone to this location for the best customer service experience at the best Public Storage!!!
Name: M**** M*******
Date: 2019-12-13 06:08:50
Rating: 5
Comment: LOVE THE RENOVATIONS AND LOVE THE STAFF-ESPECIALLY MARK! I have been renting from Public Storage at this location since August of 2016. I saw the new renovations for the first time in September of this year-the place looks amazing! I was even MORE amazed by the customer service rendered to me. My reason for being there in September was to downsize to a smaller unit. Mark went above and beyond to help me while I moved my belongings to my new unit. (Which was very close to my old unit). He even offered to assist me with the trash I needed to dispose of-THANK YOU MARK FOR MAKING ME FEEL SO SPECIAL AND TRULY CARED FOR AS A PERSON!
Name: E*** G****
Date: 2019-10-23 00:03:10
Rating: 5
Comment: Staff were great. I am happy with the location I choose to store my stuff. Caroline was really helpful, patient and determined to get my issues resolved. Will definately ask for her next time I have issues, concerns, or questions.
Name: M*** J*****
Date: 2019-09-02 18:14:20
Rating: 5
Comment: Valerie and Mark were so friendly and amazing! The unit and property is very clean, and the whole process was quick, clear and easy! I highly recommend storing here if you need storage!
Name: N****** I*****
Date: 2019-06-27 18:12:06
Rating: 5
Comment: Karolyn the property manager and Valerie on duty are so helpful and so nice. They really made my day and made my transition so easy and convenient. They’re painting the building and the site is clean and well kept!Thanks ladies!Natalia
Name: D***** S*************
Date: 2019-06-16 04:50:13
Rating: 5
Comment: We were thrilled with the high level of service from Julio and Karolyn. Julio was so polite, professional, had a sense of humor and was very accommodating. His genuine demeanor made him pleasant to speak with and made the process of signing up for our storage unit seamless and easy.
Name: H********** G*****
Date: 2019-02-14 04:09:59
Rating: 5
Comment: Karolyn and Valerie were very helpful today. I came in to make a payment and they assisted me right away! The building is always clean and the customer service is the best. I highly recommend this storage location.
Name: J***** C***
Date: 2019-01-25 04:04:57
Rating: 5
Comment: I had an urgent need for storage and came here. Dorian helped me find the right unit ASAP and made it easy. Mark and Karolyn were amazing as well. They helped me to understand the rental in more detail and Mark helped me take the boxes I purchased to my car. Great staff!
Name: c********** m****
Date: 2019-01-25 01:14:16
Rating: 5
Comment: Rented at this location today got helped out by Dorian she was a great employee! Very detail oriented and friendly . The property manager was nice too her name is Karolyn. I recommend storing here
Name: S******* S******
Date: 2019-01-12 01:13:35
Rating: 4
Comment: This place is pretty sweet. Karolyn was nice, helpful and patient. She showed me the unit, tried to convince me to get a bigger unit and when I declined she didnt fight me and she was understanding and patient when I asked her to let me read the entire contract befire signing. The facility looks a little worn but what can you expect from a public storage place. Theyve got high security which provides peace of mind.
Name: D****** G******
Date: 2019-01-07 16:45:18
Rating: 5
Comment: Dorian was a huge help to Manny and I. I highly recommend this location. The customer service we received was awesome. I view moving as a hassle but Dorian made the experience quick and easy.
Name: J**** G********
Date: 2018-11-30 22:39:17
Rating: 5
Comment: Karolyn and Valerie are great gals. Very helpful even when they are very busy. Great attitudes and ready to help in their best ability. I recommend this location, for their great customer service and cleanliness. Thanks girls for always taking care of your loyal customers. Keep up the great work.
Name: A*** Z******
Date: 2018-09-21 19:46:48
Rating: 5
Comment: Quirsten is outstanding.... Above and beyond with her extraordinary customer service. Hands down best public storage team in great harmony with Karolin another great employee :)... First time ever storage units are actually a true relief. Ty ladies
Name: H***** C*******
Date: 2018-08-31 17:31:55
Rating: 5
Comment: Karolyn was awesome today Im glad I made the reservation to rent . She called me right away and within 10 min I went in to do the rental. Very efficient service
Name: E**** G******
Date: 2018-07-23 02:39:46
Rating: 5
Comment: I like to mention Mark, the young person with a nice attitude and patience that helped us choose an storage space. He really went out of his way to explain which doors and how are are supposed to get access to the property. Explained the charges for the remainder of the month and what the charge would be for next month. My wife and I are very satisfied with his service. Thank you Mark !!!
Name: F*** E****** L******** I*** L**
Date: 2018-07-12 17:39:44
Rating: 5
Comment: I went to visit my storage in Inglewood just yesterday 7/11/2018 around 3:00p.m. and was first having problem with my code at the gate, finally met the Storage employee Miss. Quirsten who was extremely courteous, and helpful to assist me. Her attitude, and attention given to me was extremely outstanding, and before I left I went inside the office and met with another staff : Miss. Karolyn who was also very helpful with my questions.I am happy with our Public Storage service, especially with these two outstanding employees.
Name: K******** R
Date: 2018-06-09 19:58:17
Rating: 5
Comment: Valerie was excellent great customer service. Will make a great management team. First time renting at public storage and she made everything smooth will be giving a good refferall of the place. 😁
Name: A*** G
Date: 2018-06-04 18:54:42
Rating: 5
Comment: Quirsten was extremely helpful and informative when I was looking for a storage unit. She showed me a lot of units and was very understanding and gave me helpful feedback. My experience was very smooth thanks to her!!!
Name: T***** R*********
Date: 2018-06-02 21:58:17
Rating: 5
Comment: Today I came into Public Storage at 10100 and was meet by Karolyn the Property Manager. She was one of the most pleasant people I have ever meet. Kudos to her for her excellent customer service. Her and the team at Public Storage was very pleasant to speak with. I look forward to seeing them very soon.
Name: M**** T*****
Date: 2018-05-13 05:17:03
Rating: 5
Comment: Karolyn is AMAZING! she is so friendly and welcoming every time I come in. Seriously the best employee public storage has! Everyone can learn a thing or two from her !!! Thank you for everything you do Karolyn never change !!! Someone give this girl a RAISE !!!!
Name: J***** C J*************
Date: 2018-05-04 19:38:12
Rating: 5
Comment: Today Devonte was very helpful with showing me a unit, He explain all the benefits very well and gave me many options to choose from. Employee from property 21815 was excellent today. Every property needs his customer service.
Name: K***** O****
Date: 2018-05-01 22:36:25
Rating: 5
Comment: DeVonte was very helpful and informative making sure we knew everything we needed to know about our storage unit. He gave us multiple options of storage units and really tried to make sure we were comfortable with our selection. He was honest about the whole process and he made us feel like he really wanted us to be prepared for all that we needed. Thank you for having such a great person team member apart of your team!
Name: K**** P***
Date: 2018-04-17 23:02:59
Rating: 5
Comment: Employee associate Devote, was excellent with his customer service today. Everything was explained in a pleasant manner and he was very helpful. I appreciate the service and I am satisfied at what we accomplished together. Thanks!
Name: F*** S******
Date: 2017-09-08 17:28:33
Rating: 5
Comment: Javier and Alex are the best people in the world. I really enjoy coming here. Always have the good vibes everything I come. Always helpful. Im glad I rented here with them. Thank you 😁😁😁😄
Name: L*** O****
Date: 2016-12-02 21:49:07
Rating: 5
Comment: Javier and Alex the best of the best. Always having a great vibe at the office. Im really happy with the customer service. I recommend this storage at Lennox location. Those guys need a raise and corporate needs to Lower my rent.
Name: A****** D***
Date: 2016-10-28 20:08:07
Rating: 5
Comment: Javier represented Public Storage in a top notch. Awesome job taking care of my storage needs. Way to go. Alex manager handled a very angry client in a very professional manner. Way to go to you as well. Im now a happy client. Thanks PS
Name: A*** B********
Date: 2016-05-16 22:40:09
Rating: 5
Comment: The customer service here is excellent, the lot is secure and the units are pretty straight forward.The guy who initially set me up with my unit here was really nice and professional...I wish I could remember his name.The real star behind the counter is Kanisha. Ive seen her deal with difficult customer service situations when Ive happened to be in the office behind difficult people. She clears communication up really easily and has made at least one upset person I witnessed who was really behind on their rent feel at ease.Today I happened to get carried away organizing my storage stuff in my car, listening to tunes in the lot, when my car battery died. I wasnt sure what to expect when I went into the office to ask for a jump but Kanisha was there with a smile and without hesitation drove around the lot, gave me a jump and got me going again. It was so awesome not to be met with my request for help begrudgingly or with any kind of resentment, but with quick and unquestionable help. Thank you Kanisha, you made my day! Keep smiling!
Name: J* H*******
Date: 2016-02-10 20:23:39
Rating: 5
Comment: KAYVEON, ALEX, & Javi all have delivered great service with a smile. They ask about my son that Ive brought along for time from time. Any request Ive had has been handled quickly from needing to vacate, grabbing a cart, unlocking the restroom, and redistributing my gate code when I lose it and forget. Definitely gonna miss the staff.
Name: l******* l*****
Date: 2016-01-02 06:37:42
Rating: 5
Comment: Amazing!!! Alex and Kayveon made my first moving experience a calm one I am forever grateful. My moving during on of the biggest holidays New Years Eve and New Years, it was hard to find the accommodations on such short notice but they worked we me and put me at ease....... Thank you all sooo much!!! Happy New Year!!! Peace&Blessing!!!
Name: J*** F*****
Date: 2015-11-13 23:00:53
Rating: 5
Comment: Alex and Kannesha were fantastic in showing me the unit and providing me with all the help I needed. The facility was clean and the staff was friendly and professional despite the office being very busy. Overall it was a great experience and I highly recommend it to anyone needing space near LAX.
Name: C****** G*******
Date: 2015-10-12 01:53:53
Rating: 5
Comment: Alex was incredibly helpful the day I got my storage. He was very busy and managed to help everyone including myself efficiently. Overall, it was a great customer service experience.
Name: B**** S*****
Date: 2015-09-29 18:38:43
Rating: 5
Comment: Javier has been very helpful, I lost the key to my storage unit. He informed me that the manager could cut my lock off if I purchased a lock from the company. This proved to be very helpful, it was both cost effective and a time saver.
Name: R*** W*
Date: 2015-09-05 20:54:56
Rating: 5
Comment: Public storage was a great place to house my belongings. I stayed with them for 17 years...yes...17 years...OMG . They were fair, they worked with me when I had no money, and all the workers were always friendly and understanding. Their facilities were safe and above everything else, CLEAN.
Name: D*** K******
Date: 2015-07-06 18:53:18
Rating: 5
Comment: I rented a storage space from this location for a month and had an overall great experience! I think Javier (could have been Jacob!) kindly helped me with all the paperwork and explained everything thoroughly and coherently. He was so helpful he even changed the original storage space I was assigned when we checked it out together because the hinge on the door wasnt working very well with the lock. Jacob and Eddie were also very nice and attentive when I was filling out paperwork at the front desk. The three of them really made this public storage office amazing!!! Very impressed. The actual storage units and grounds of the public storage are very clean and secure. I would highly recommend this public storage to anyone in the Los Angeles area!
Name: B******* A****
Date: 2015-05-05 18:33:41
Rating: 5
Comment: Javier was great! His customer service was excellent and he had a great sense of accommodating my storage needs. I had a very big project to take care of, consisting of several hours and teams, and he was very helpful in coordinating the entire process.
Name: T**** R**
Date: 2015-03-08 00:03:00
Rating: 5
Comment: For over three years Ive been with public storage and I would like to say its been a wonderful experience. The staff there is extremely knowledgeable specifically Patty Lopez was extra supportive and nice she deserves a raise! Thank you God for this wonderful experience thank you public storage!!
Name: L******* T*****
Date: 2014-09-20 16:53:58
Rating: 5
Comment: I have been using this facility for the last 9 months. I absolutely love it. I dont visit often however when I do the associates are so polite. I went in to pay my invoice and check on my things stored and Alex was super personable and professional. He provided me with all of the information that I requested in a timely manner and with a smile. No issues, no hassles. I know my belongings are safe with these people. I trust this location for my storage needs and would recommend this particular location to anyone. Ask for Alex. Trust me you wont be sorry.
Name: C***** R*** P****
Date: 2014-05-13 06:58:06
Rating: 5
Comment: I have used other storage facilities in the past and there was always someone unhappy with their job at the desk and always made you feel like you were doing something wrong or trespassing on his property...and if you dared ask for the bathroom... the looks... anyway, I have to say that at this Pubic Storage location none of that happened. Alex and James are extremely helpful and welcoming and for one they look like they are enjoying their job. The place is very conveniently located and clean.
Name: J*** M*****
Date: 2014-04-29 22:38:57
Rating: 5
Comment: We have had a unit here for about 1.5 years and it has always been a very clean and helpful storage facility. We were in preparation to move and sent our mover with a key to the unit to move our stuff to us as we had already left California. On the morning of the move he lost the key to the unit and had no way to get in. We were able to work with Myesha to get our unit lock drilled out that same day (she had to do extra leg work to find a district manager that was available) so that they could do the move out the next morning. They were able to fax the paperwork to our house so that we didnt even have to go anywhere. The entire process went very smoothly and we were never made to feel like they wouldnt help us. We really appreciated our stay and will use public storage again in the near future. We will also recommend it and especially this location to our friends and family.
Name: D**** W********
Date: 2014-03-22 16:55:24
Rating: 5
Comment: My first time in LA. I had to move here for work. If everyone I encounter here is as considerate and friendly as these people I will never leave. Forgot my license at the office and this wonderfull staff stayed late to let me pick it up. Wonderful people. I recommend to anyone.
Name: P****** L
Date: 2014-02-11 19:54:06
Rating: 5
Comment: Just rented space at this PS facility and was very happy with the level of service. In particular Alex and Myesha who were so pleasant and helpful. The process was quick and simple, They got me in and out in 20 min. Thanks!Ps: Alex wears great cologne and Myesha is adorable!
Name: D***** W************
Date: 2013-12-19 01:03:35
Rating: 5
Comment: I recently returned to this Public Storage facility after being overseas to check on my locker and was pleasantly surprised by the professional manner of the staff, LaTonya, Pattie, and Alex. They answered all of my questions with 100% satisfaction. It makes me feel good to know that my property is in good hands with a storage facility with a solid reputation. Please keep up the good work.
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