Public Storage in Canton
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Canton, Wayne County, Michigan, US
Site: https://www.publicstorage.com/se...
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:9:30AM–5PM
- Sunday:9:30AM–5PM
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Its been a great experience. I rented a 10x10 storage unit from Jan. 2018 through May 2020. The staff was always very nice and helpful. All of my 1 bedroom furniture pieces were stored here for the entire time and in the end, they were in great shape and I was able to sell them in great conditions. The place is very clean and in a perfect location. Highly recommend!
Gema was super friendly and professional! She gave me lots of information on my unit and the storage facility and recommended different helpful products to keep the items in my unit safe and damage free. I left there feeling happy to have chosen Public Storage as my storage space for my stuff. She even helped me get set up online to make it easier to pay/monitor my account online! Definitely recommend this location for your storage needs!
I want to say Thank you to Kari, who helped me review storage space, quoted me storage prices and also went over the importance of having insurance on storage unit. Within 15 minutes, I was absolutely confident that this would be the storage location for my items. Kari also greeted me when I came in the door, even though she was helping another client at the present time, and once I decided to sign my contract, I was at peace with that Public Storage was the right place.Thank you for your excellent service Kari!!!!
Kari was EXCEPTIONAL. She went above and beyond to get me what I needed even when the computer wasn’t working right for her. She has outstanding problem solving skills and is very customer service oriented. I appreciated her so much today!
Customer service is excellent! Kari was extremely helpful, nice, informative and professional. All of my questions got answered without me having to ask 100 of them and got me exactly what i needed with no hassle. If your in the market for a storage unit or even some moving boxes i highly recommend this location!
I work at a business near by, and during the holiday season we use this Public Storage for our overstock merchandise. Kari has helped us year after year with finding the units that’ll work best for us at a fair rate. She makes a connection with us, and remembers our employees even if they only stop in once. Thank you Kari for always accommodating us at our busiest time of year, we appreciate you!
Kari is good in communication. She has good information regarding her job. instead you getting storage, my personnel experience she is good character and provide all necessary information. Good Job!
Pam is awesome! I came in pretty close to closing time on a Monday evening, but she willingly took time to assess my needs and find the storage unit best suited for me. After showing me the unit, we went back into the office to complete the paperwork. She did not rush through it. Pam made sure that I understood my rights and responsibilities of renting the unit. She made sure that my access code worked properly, and told me that I could always contact her with questions or concerns. Pam was kind, understanding and thorough. Exceptional customer service like this is a rarity nowadays. Im very grateful for your help! Thanks Pam!
This was the best rate we could find locally, however, the customer service Pam provided to us was the best we could have imagined. She stayed, late to make sure we could get registered and get our storage unit after 2 accidents on the road held us up with a full uhaul. She was extremely accommodating, and beyond helpful taking her time, and giving us extra time and assistance. Units are clean, well lit and location is great.
I had the pleasure of working with the manager Pam. She was very professional, knowledgeable, friendly & patient with me. I had NO clue about renting a storage unit and Pam explained everything in detail and showed me what all of the units looked like & she definitely went above and beyond to help me. I have told everyone that I know about how great Public Storage is mainly because of how Pam treated me. Pam is the reason I chose Public Storage. You can see that Pam really enjoys & loves her job, especially working with the public. Thank you Pam from the bottom of my heart!😊
Pam was extremely helpful, she made the moving process a breeze. Moving is stressful enough but with her help and OUTSTANDING customer service it kept us smiling the whole way. I couldn’t be more thankful to have such an amazing person in the office. She always has a smile on her face and such a positive attitude. She goes above and beyond for her customers, that’s hard to come across in today’s society. Thank you Pam for all your hard work and dedication to your customers. You’re one amazing employee that Public Storage is lucky to have!!!!
OMG Kari and Kris were the greatest. Answered all my questions and customer services was awesome. Even things I didn’t think about they addressed. All my doubts were washed away. Thank You ladies. I’m glad I decided to store my belongings here!! Customer Service is everything!! And you ladies Nailed It!!!!
My husband and I rented a storage unit this past Sunday from Daniel at this location, to store our things prior to our moving date. He was very personable and friendly and it was a delight to work with him. He had great attention to detail in relaying all the information we needed to know, as well as answering all of our questions with patience and clarity. You can tell he enjoys helping people find the right fit for their needs.We were very happy with the prices as well as the type of unit we were able to rent. We have already loaded some of our stuff into our unit and everything worked as stated.So to sum up - Rather than being a dreaded chore to rent a storage unit, it turned out to be a most informative and enjoyable experience, especially our interaction with Daniel. :)
I had went to try and price out some units. Never rented a storage unit before. I had talked with a young woman named kari. She was very helpful, And took the time to answer all my questions. I would definitely recommend to anybody looking for a storage unit.
I originally went to the Beck/Michigan Ave location and was redirected here by Rita so I could get a better deal (how awesome is that?). Great service at both locations! Im a first time renter and Kari was super helpful and friendly, explained everything in detail and answered all of my questions clearly. I would recommend 10/10.
I am REALLY pleased with the service here. I went to go rent a storage locker somewhere else, and they gave my reserved locker away to someone else. I called Public Storage at 5:15 at this location, and Kari, the store manager (I believe), and told her I needed to rent a locker. They close at 6:00, but she said she would stay late and wait for me. Sure enough, when I showed up, Kari was waiting and stayed late and we finished the whole process. She was amazing!
Kris was extremely friendly and helpful. I had a unit at the Public Storage on Joy Road in Canton for years and it was a horrible experience with the rudest manager I had ever dealt with. I was very skeptical to try Public Storage again, but this location was the complete opposite. Worth driving a little further. No longer feel like a bother when you open the door of the office. Instead, greeted with a welcoming smile and small talk. I wish I would have switched locations years ago!
I looked for many storage options around my area and couldn’t really find a place I liked. But when I met Kari at public storage on Haggerty I knew that this was it. She made everything so easy and convenient that I knew I wanted the unit before we even looked at it. Thanks to you I have my property safe and secure.
I just had an great experience checking into my Unit. Kari was helpful answering all of my questions and reviewing the property with me. We discussed 2 units one from my reservation and she showed me an even better one. Quick, Easy and Awesome customer service Thx Kari 👍🏾
Great customer service from Danial at Canton-Haggerty Road location. Very friendly, professional and helpful. Highly recommended! -unit 2020 customer
This is my first time using a storage facility. Setting up everything and moving in has been a breeze. Kari was great! Very friendly and helpful. Helped me decide on exactly what I needed. Explained things clearly (and repeated anything I didnt understand.) Hoping the rest of my experience is just as good. 🙂
I had trouble getting my storage unit open as the door was stuck and we couldnt lift it more than an inch to see why. The manager Dan responded to my voicemail in five minutes, and they had the problem fixed within 24 hours! One of my items had shifted and blocked the lip of the door. They were able to shift it for me to get it open again. Super grateful for the fast and courteous service!
Had a property here for about 6 months. Never received no notification about my property cutting my lock off. Never received no email or text message about my due date or nothing. Very unprofessional. Would not recommend for any of your storage space. Extra storage is cheaper and they also provide emails when the account is due.
Pam was so helpful! She eased the stress of keeping my things safe and secure while I am away from college. The space she showed us was very clean and with the gate system I felt very assured. I am very grateful for their service. Thank you Pam!
Moving from California back to Michigan I needed a place to store my things until I knew what my final living arrangements were. Brittany made the process painless. First she asked me a few questions to get a feel for what size space I might need. Then she showed me a few storage units so I could determine myself what size I might feel comfortable renting. She worked through the paperwork quickly but thoroughly and explained to me everything I was signing. Then she walked back with me to the storage unit to show me how to set the lock in the door.She was even willing to call around to other locations when I asked if a semi-truck might be able to get through the gates to drop off some items. I ended up declining but it was great that she had the foresight to ask and offer.They allow for more than one person to have access to the storage unit which is good for spouses, room mates, etc.The site itself looks a bit well-worn but clean. Hopefully my experience unloading and storing my items will be as hassle free as the rental went.
I was quite pleased with how well my recent storage unit rental went. The facility manager, Pam, was outstanding to work with. She was extremely helpful and highly knowledgeable about the facility, rental processes, etc. I was in a bind due to a reservation goof up at another facility. Pam fit me in for a same day appointment to look at available units. While I was there the exact size/type of unit that I needed became available. Pam steered me through their website so I could quickly reserve the unit, lock in a good rate, and set a start date. Later, I requested to pull ahead the start date and that was accommodated as well. My only small gripe was that there was no advance notice about the property insurance requirement. I was initially forced to purchase Public Storages insurance, and then to cancel it and get a refund I had to return with proof of my own insurance. Had I known about the insurance requirement, I would have brought my proof to the initial contract signing....not a big deal.
Amy & Marissa were extremely helpful & pleasant! They answered any questions I had and were very efficient. The storage unit size Amy recommended was spot on, as well. Facility is very clean and they even offered temporary 24 hour access to me while I moved my things over the weekend.I have zero complaints!
I came here the other day because I was told they had great prices on boxes from a friend of mine, and I needed a certain kind of box. I had the pleasure working with Ashley. She helped me decided on what box I needed after spending about 20 minutes here I had to come back because I couldn’t use that box and she was able to return that one so I could get a different one .So not only do they have great prices but you can also return them if need be.
Went in to get a storage spot and was extremely happy with the service! Good facilities, and the employee that helped me, Kari - helped me feel super at ease and made the process very easy! Highly recommend!
Went in to rent a unit and Kari helped us. It was a great experience as I have never rented a storage unit before. She was very knowledgeable and answered any questions we had.
Amy always has a cheerful smile and attitude whenever I walk in! She is very reliable and ready to help. We love the safety and security of the Canton Public Storage and love how up-kept and clean the facility is.Its also nice that there is always a dolly/loading cart available for communal use, and seeing how our unit is upstairs it really helps loading/unloading onto the elevator. The rates are awesome as well!
I loved the experience. Brittany was very nice and went through everything with my husband & I. I love the price for the drive up unit 10*15. Unit was very clean and easy to get to. I just wish the gate hours were longer than 6am-9pm. Other than that I love it.
I recently rented a unit at this Public Storage location and was seriously impressed with the customer service I received from Marissa. Beyond being extremely professional and helpful when I first moved in, as I was moving out I was stuck in the unenviable position of needing to contact roadside assistance for the moving vehicle I had driven there. All of my belongings were locked in the vehicle, including my cell phone. She allowed me to borrow her phone to contact roadside assistance and receive updates when they would arrive. Now thats going the extra mile. I would highly recommend this location, in no small part, due to excellent customer service I received from Marissa.
Theresa was incredibly polite and accommodating. Thank you!!!!
I came in looking to buy some sofa covers and Marissa was very helpful and informative in order to make sure I was purchasing the correct product. She also had a smile on her face the whole time. Awesome customer service!
Gema was amazing she got me into a 10 x 20 storage unit as I was driving in and it was only one unit left but she was able to complete it over the phone and have it ready for me when I got there for that I give her 5 stars thanks Gema!!!
I have been with Public Storage for about 1 1/2 years. The location is really convenient and the unit size is perfect. I would like to inform you guys that at my recent visit to my unit. On this day I didnt have anyone to help me. One of your employees by the name of Amy offered to help. I thought that was very nice of her to offer her assistance. I just want to take the time to give her Kudos!!
I would recommend this store strictly based on the customer service i received, i came in to pick up a few boxes & was helped by a team member named Kari.Kari was super friendly & even helped me take my boxes to my car when my kids were being less than cooperative. Much appreciated!
Needed a storage unit right now for some unanticipated stuff. Amy set me up with a very convenient and easy to access storage unit. Process went quickly and I moved stuff in within the hour!. Access to the facility is very easy and their location is great. They have plenty of moving or storage supplies on site. Loved it!Ill be back!
Very simple and quick process. The associate Brittany was very detailed and explained everything thoroughly. I would definitely store here again. Would give them 5 stars, but it seems like a big money grab to have special locks and plates that are very overpriced and can only be purchased from them.
Pam made my experience for moving amazing! She was very helpful and I was in a rush to get back to work and she made everything a breeze and fast! Thank you Pam for all your help hard work!!!! Public storage should be happy to have you as an employee! Thank you! Thank you! Thank you!!
Daniel and Kari were extremely accommodating, kind, and thoughtful. They made the storage process effortless. Highly recommend!!!
Kari was wonderful! I had several items that needed to be boxed up and she went above and beyond to help me pick the right sizes and bring them out to my truck.
Tyra was very helpful in walking me through this process. Very professional. I would definitely recommend you ask for her when choosing this location to store your items. She was GREAT!
Recently used a storage pod after my rough summer. The staff was excellent and the property was very nice. You can tell they maintain this location very well! Excellent job and thank you team public storage!
Brittany was a very good customer service person. She knew her job, and made you feel like you were someone special. I would recommend the company to others.
My family and I recently rented a unit at Public Storage. The employee on duty, Amy, was so friendly, well informed and willing to go out of her way to help us. I am very pleased with our experience and would definitely recommend to family and friends. Thanks Amy!
I rent at a different location but had to go in to update some info on my account and this was the closest location to me at the time. Jan was incredible, she has so much energy and is so kind. She took great care of me.
I been using public storage for about four months now. The ladies at the counter are always nice and helpful. I like how you can pay your bill online or at any public storage location. Amy is very friendly. I recommend their services.
Went today to rent a storage unit. Meet Kris who was very helpful in giving us all the information we needed about renting a storage space, she was professional, pleasant and made the process easy.
Very good service. It was easy to sign up, and I got a very good price by booking online. When I was done, I was even able to cancel online without visiting the site (I did call to check that it worked). Thank you for understanding the Internet. Great experience, and would use them again.
Karen was very helpful in explaining everything to us and showing us the storage options before we made our selection. The process was quick, thorough, and handled very professionally. Great job Karen.
I stopped by to check out the storage space. Pam was very patient in showing me three different spaces. She was thorough and helpful which made a difference in helping me make a decision that same day! Thanks, Pam!
When I first got my unit here my experience wasnt the greatest. Since I have been dealing with Kari she really changed my mind about it and the service I have received from her has been amazing! Thank you!
Rented a climate controlled unit. Good deal ($1 first month), clean and friendly service. Manager Kari patiently helped me through the sign up process and walked me through the first walk-in. If you need storage, give them a shot.
Jan at the Canton Haggarty store was a blessing. Very friendly and helpfull. It served me better to go to the Joy road location where I met Kari. Another blessing! Super knowledgeable, friendly and helpfull. They got me into my unit in under a half hour.
This place is truly amazing. The staff is friendly, professional and always willing to help In any way possible. I am beyond happy with my experience here! Kari and Krystal are the best!!!
Pam and all the staff at this public storage are absolutely amazing! They are extremely polite and friendly. In addition they are ever so very accommodating. This is the best storage, hands down.
Perfect location for me as Im always at IKEA next door. I need a box from time to time for my big crafts and the girls are always nice and its always very clean. Felicia is a nice young lady. Good job!
I had a great experience with Public Storage. The Two people that I encountered Pam and Brittany were great people and wanted to go above and beyond to help. Great Customer service!!!!
I got a great rate here and all of the staff was very helpful. Amy got me the perfect sized unit and went over everything with me. Craig from the Westland location also helped me to find the best price in my area. The property is very secure.
May be the least customer service oriented organization that I have ever seen. Makes Comcast look like the gold standard for customer service. On-site personnel are surly and incompetent. District Manager does not return phone calls. Started out trying to scam me and have gone downhill from there. Place is filthy and in disrepair. If I had the ability to get my stuff out of there I would, but I no longer have a trailer or a truck.
Tiffany was so awesome. First time using Public Storage and she walked me through everything. Very courteous and polite.
Amy was amazing and professional to my needs. She handled everything and made my experience simple and hands free. I was stress free when i left knowing everything was perfect and organized. Thanks Amy!!
This seems like a great establishment, the property was clean and kept up. The agent that took care of me, named Sarah was very knowledgeable & friendly. She made the whole experience pleasant..Overall I would defiantly suggest this place to friends & family
Great customer service from Daniel at Canton-Haggerty Road and from Tiffany at Canton-Michigan Avenue. Everyone was kind and extremely helpful!
Kari was super helpful and knowledgeable about the building and company. Things have been crazy trying to get moved, but Kari made storage easy peasy. Thanks Kari!
We were pleased with the customer service we received when renting a unit there for the first time. Kari was very kind and helpful.
The place is very clean and I received great customer service by Kari. She answered all my questions and left me feeling confident about which unit I needed.
I have been calling for a week straight with no responce to make sure my unit is cancelled and we will not be charged next month. I have yet to recieve a phone call, after using them for over a year you would think they could return a phone call.
Moving sucks, but I receive great customer service from Kari who made this process of the move extremely easy. Would recommend this business.
Pam helped me with my move in and she was amazing!! Thank you for making everything so easy and fast! She was awesome!!! Thank you Pam!!
Amy is fantastic! She is very helpful and answered all my questions with little to no confusion. I would definately go back and refer this public storage because of its good business and amazing workers!
The place was very clean very secure, the manager Kari was very nice and friendly very easy to talk to very helpful in explaining what goes on and how to enter and exit the building very nice and courteous with a pleasant smile she also explain everything in detail thank you sincerely. Robert Ford
Kris was extremely helpful with getting my cleaning company a storage unit. Answered all my questions. Excellent customer service!
Pam was extremely helpful and very friendly she explained everything with very good detail and made my visit quick and easy. I would recommend this place for any of your storage needs.
I had a unit in another of their locations for over a year. I wanted to rent another unit on Hagerty road so went on line and got a deal for a Dollar for first month and Internet rate. But when I went to the location the manager refused to honor the 1 Dollar for first month deal by saying since I am renting another unit in a different location I would not qualify.This is ridiculous to deal with an existing customer. I would cancel and go to another company after 1 month.
This is my second time storing here and I will be returning next year as well! Kari made the storage experience easy and enjoyable!
We were well pleased with the customer service received by Manager Amy. The service that she provided DIDNOT reflect someone that is weeks/days away from delivering a baby! :) Thank you Amy and congratulations!
Kari customer service was awesome. She was friendly and helpful in helping me to decide on the correct unit that was needed.
Worked with Pam to get setup with storage rental. She explained everything and made rental very easy process. I recommend this place because of great service and location.
A very great experience with the manager Pam. Very knowledgeable and left with all the info I needed in making my choice to go with Public Storage. Awesome customer service!
Denise was very helpful. She had great energy even though it was 100 degrees. She made my transitioning experience very easy.
Very pleased with the customer service. Kari did a great job of explaining everything and walking us through the process.
Ive had this unit for 6 months, I had some things I absolutely had to have tonight but the locked door would not open when i put my code in and said call manager but they close early if you work for a living. Huge inconvenience to not be able to retrieve things from my unit.
The space was good but over the last year, they never got the electricity to work. And they kept raising the price. We are moving out. There is no reason to spend that much money on things that you are not using.
Description:I rented a storage unit back at the end of September of 2014 and was told at the time of my rental that the light in my unit did not work they it would be fixed in a couple of weeks ok no problem so back in December of 2014 I went to the storage unit the light is still not working when I inquired then I was told that there is was a bigger problem and that now it probably wont be fixed until March because there is an issue with the lighting the that entire area and some stuff had to be dug up . I was never called and told this I just went to the unit one night and did not have any lights I fell as though had I not complained no one would have ever told me. It is now May the lights still dont work and now the rental fee has increased I fell that I the rep misrepresented the unit that the property knew there was an issue with the lights and rented the unit to me anyway knowing that once I was in there I would not want to move cause it is more of a hassle. I have contacted customer service who told me to contact the property cause the property manage had to deal with my issue when i contacted the property manager he told me I had to talk to customer service so now I am getting bounces around from person to person and cannot get a resolution I have only been told that corporate knows about the lighting problem and are working to get it fixed but they dont know how long it will take. I rented a unit with the expectation that I would have a working light and I have not had one the website clearly states that the facility is clean and well-lit well my unit is not so now its also false advertisement.
Kari and bell are awesome people and we at planet fitness love them oh so much thanks for the best customer service ever!
Everything was nice, clean, and professional. Thanks to Amanda for helping me out with my storage, she was very helpful with explaining to me all of the details of Public Storage. Great job Amanda!!
Im so pleased with the customer service! Marissa is the most pleasant person. She is very efficient every time I come in!
Kris is the best propery manager in all the states iv been too shes so helpful and thoughtful makes the customer s feel right at home even though im from nj miles away She keeps the property clean inside and out her cystomer service skills are A1 Will be using this same storage just for that deff a great choice THANK KRIS !!
Amy was a great help at the Canton location, every question I needed answered was. She really broke down the difference in the units and helped me pick the right one. Awesome service.
Super friendly and easy to use! Ashley was so friendly to set up my unit with me. Thanks for everything!
I loved public storage in canton, I had Pam & she helped me find the perfect storage unit for me. I couldnt say anything better about her & this property!!
Lushawn was excellent! Very helpful! She made it a quick and easy process! I will refer others because of her great service!
The place is very clean and Rachel helped me step by step. Big thanks to her she made my experience great.
Brittany was incredibly helpful. She made sure to show me the other options before I made a decision. Very friendly and made the process very simple.
Daniel was so friendly and helpful! Definitely recommend this location.
Daniel is an awesome manager. He is funny and knowledgeable! The property is clean.
Excellent staff very helpful and polite.Its a safe and clean location to leave your belongingsI will continue my services at this locationAlthough Ive move downriver its worth the trip.
Kari was very helpful and got us set up with our storage unit right away!
I was looking for a reputable location with knowledgeable, helpful staff and I found exactly what I was searching for! Im glad to know my items are safe at a price I can afford. Would highly recommend this location to anyone in need.
My daughter and I just got a storage unit, Pam was great very professional and great customer service skills. Pam was a pleasure to work with
Reserved a unit here, husband went to rent it at 4pm and she said she didnt have any units available. When he got back at quarter to 5pm I called and asked if the unit I had reserved was available and she said yes. I asked if he could come up there right away and rent it (he would have been there at 5 pm... Again). And she said no, the computer is already shut down. Horrible customer service, a waste of time and now I dont have a storage unit for the weekend.
This is the second time weve used Public Storage! Kari, at the front desk, was very helpful, friendly and made our check in a breeze.
Fast and easy registration. Good pricing especially with the promotions. Amy was very helpful showing us the units although it was freezing COLD.
Came in to get a mattress bag and Kari was very helpful and helped me get just what I needed! GREAT customer service!! :)
Kari was great, very personable with excellent customer service. Have gone here for years and always had a good experience.
Pam was amazing!!!She was very informative and extremely knowledgeable about public storage and its services. Highly recommended!!!
Kari was awesome. Fully explained everything which made the whole process smooth and stress free
I have always had a good experience with this location. Its always great seeing Amanda when I go in to make my payment. Great customer service!
The staff here (Kris) was very friendly, explained the process clearly, and helped me set up my space with ease.
Pam was a great help, she went above and beyond to make my experiance wonderful!!! Many thanks to her.
Manager “Jan” handled reservation quickly and efficiently. All questions and concerns were professionally addressed and laid to rest. Facility was very clean.
I needed help with a situation and I was very satisfied with the help that was given to me! I spoke on the phone with a gentleman named Germaine and he was very helpful. I recommend everyone go here.
I had a great experience at this storage unit. I even had one of the managers (Kris) stay over to help me.
Great place and excellent service. Kari is great and she will extend her hands to help you out.
Amy was so helpful! She let us meet her on a Sunday to set up the unit and very understandable.
I was running a little late to pick up my stuff from my storage and Kari stuck around and waited till I got there. Really appreciated!! Thanks Kari!!!
Kari and Kris made my move awesome. They are professional and friendly. Thank you
Karen was a really good person she worked with me. I love the service she gave! Nice person
I recently rented a unit here - Kari was very helpful and thorough in explaining everything.
Amy is super friendly and easy to work with. I was all set in no time. Great service!
Kari provided very exceptional customer service! Check-out was simple and quick!
Three simple words.. Pam was amazing!!! I would recommend this location to anyone. Thanks Pam for the wonderful Customer service.
Very professional service Kari was very accommodating to my needs, and attentive to what I desired in my tenure at this facility.
Tyra gave me five-star service today. She was very thorough and patient🙂
I came in to look at boxes for my move and Kari was the lady who helped me. Great prices and deals as well.
Went in to look at a storage unit and Amy was very helpful and very friendly. Very happy with the service provided and with the unit itself!
Great Service!! Had to store some furniture for a little over a year, and never had any problems! Convenient Location! Highly recommended.
I needed a storage unit right away and Amanda helped me out. The process was fast and efficient. Storage unit was clean and readily accessible. Thank you!
Good deal ($1 first month), clean and friendly service. Manager Kari was very good and helpful person .I like this place 👍🏻
Great costumer service. Pam explain everything really good very professional . I really recommend this place for your next storage place
I am a customer of public at this location and I came to make payment arrangements and was greeted with a friendly smiling manager Lushawn very good customer service she is definitely a keeper.
Gema was very thorough with the process and answered all my questions and friendly
Awesome experience working with Kris at Public Storage! Very helpful & a great sense of humor.
Kari and Amy was very awesome!!!!!!!!!!!! They answered all my questions and assisted me in finding the perfect unit.
Getting my unit was very fast and Kari was very informative and answered all of my questions, very good employee.
Wonderful location and pricing for our needs. Chris has been incredibly helpful every time we go in, and is very friendly and informative.
I would like to say Kari and Valerie were very professional in assisting my and my husband in our move wont to say thank you
Second time using this location Amy was so kind and helpful went above and beyond for my situation will never go anywhere else we need more people who care like Amy thank you so much
Daniel was very nice and explained everything on details.The price is very reasonable.
My daughter and son-in-law stored some stuff here. The prices got outrageous. The unit they had leaked (no compensation). The outside was clean though.
Got a great storage locker and Krystal was super helpful showing units and processing me in
I recommend this place because of good service. Manager Gema is very cooperative and helpful.
Great location and awesome customer service! Very flexible in helping me find what unit best fit my needs.
Krystal was extremely helpful with all my storage needs. Highly efficient. Thanks
Kari was very helpful with setting our storage up.
Ive been here for a year and the service Ive received from the supervisor Pam and staff has been just wonderful.
Amy was very helpful and nice, assisting my family with a storage unit.
KARI..... WAS A FABULOUS WORKER, SHE WAS HELPFUL AND VERY INFORMATIVE.... IM EXCITE TO HAVE MY THINGS HERE AND KNOWING THERE SAFE.... ROCK ON!!!!!
Marissa at the Canton location was great, professional and knowledgeable. Thanks for the quick and easy process.
Amy was extremely professional and courteous. She is friendly and helpful.
I AM A CUSTOMER OF 2YRS AND I HAVE EXPERIENCE THE MOST UNPROFESSIONAL EXPERIENCES FROM THE DISTRICT MANAGER OF THREE LOCATIONS OF PUBLIC STORAGE, WESTLAND AND 2 LOCATIONS IN CANTON MICHIGAN. PUBLIC STORAGE, I AM SURE ESTABLISHED THE BUSINESS TO PROVIDE THEIR CLIENTS WITH STORAGE AND EXCELLENT SERVICE. WELL AS I CLIENT ,UPON PAYING MY PAYMENT ON A MONTHLY BASES .I EXCEPT THOSE QUALITIES. I HAVE HAD THE MOST HORRIBLE EXPERIENCES RESOLVING PROBLEMS THAT WAS CLEARING THE FAULT OF PUBLIC STORAGE, AND CLEARLY SEEING THAT THE STAFF AT THESE LOCATIONS ARE ABUSED AND PUT IN DIFFERENT SITUATIONS, HAVE MADE ME A VERY DISSATISFIED CLIENT.FOR EXAMPLE... AT THIS LOCATION 2101 N HAGGERTY RD, IN CANTON MICHIGAN YOU HAVE NICE STAFF MEMBERS, PROPERTY MANAGERS, KELLY AND AMANDA. FOR THE LAST 2 MONTHS I HAVE RENTED TWO SPACES TO STORE MY VEHICLES, A COLLECTORS MERCEDES BENZ, AND A TOYOTA PRIMEVA. SINCE DECEMBER WE HAVE BEEN CLOSED IN WITH THE SNOW MAKING IT IMPOSSIBLE TO MOVE THE CARS , START THEM, OR EVEN CLEAN THE SNOW FROM THEM. WHEN I EXPLAINED THE MATTER TO THE STAFF THEY TIRED TO CONTACT THE DISTRICT MANAGER TO ARRANGE THE PLOW COMPANY TO REMOVE THE SNOW. THE DISTRICT MANAGER DID NOT RETURN ANY RESULTS TO RESOLVE THE MATTER, STILL PAYING MY PAYMENTS , I LEAVE OUT OF TOWN ON BUSINESS AND NOW RETURNING BACK , FEB 5,6,7 AND THE SNOW IS HIGHER AND NOW WE HAVE SNOW INSIDE OF OUR MERCEDES BENZ , AND I STILL CAN NOT GET MY CARS OUT .YOU SEE THE SNOW , WITH RAIN HAS BECOME SO HEAVY THAT IT CLASPED THE TOP OF THE SUNROOF ON THE CAR HAVING SNOW FILLING THE FRONT SEATS. I CONTACTED AAA TO COME OUT THEY SAID WE CAN NOT REMOVE THE CARS UNTIL THE SNOW IS REMOVED, I DID SPEAK TO THE DISTRICT MANAGER ON FEB7, 2014. I SPOKE TO HIM ABOUT THE DAMAGE ALL HE SAID WAS HE IS SORRY ABOUT OUR PROBLEM , BUT HE WILL TRY TO GET THE PLOW COMPANY TO COME OUT MONDAY, (MAYBE) REMIND YOU TODAY IS FRIDAY. AND GUESS WHAT I STILL WAS CHARGED FOR THE MONTH, WHICH I DID PAY. CANTON POLICE CAME OUT AND MADE A REPORT, LOOKING IN DISBELIEF THAT WE WERE STILL CHARGED.THIS IS ONE OF MANY BAD EXPERIENCES WE HAVE RECEIVED FROM A UNPROFESSIONAL DISTRICT MANAGER OF PUBLIC STORAGE IN RESULT I WILL NOT RECOMMEND ANY OF MY FRIENDS, FAMILY OR BUSINESS PARTNERS TO PUBLIC STORAGE IN THE LOCATIONS HE MANAGES.
The service manager Pam is a wonderful person and always get stuff taken care of when I ask her to
I went into the location on Haggerty today to get prices on some boxes. Kelley the manager was extremely helpful in getting me what I needed.
Jan is very helpful and professional. Great customer service is hard to find these days. Thank you Jan.
Kari was awesome she was very helpful kind and courteous
Kari was professional, helpful and very friendly. Great service
My experience was wonderful,Kari was very knowledgeable, helpful , and friendly....
Management is awesome great place to store your stuff. Chris and Pam are very helpful with your questions.
Very convenient location; manager (Amy) was very helpful when needing to move to a different unit. Been there for several years.
Awesome service! Pam was very nice and very helpful every time
Kari was very helpful, answered all my doubts and helped me finish the whole process very fast.
Pam and Charlotte are amazing they have the best customer service i recommend this place to anyone
Staff made the rental process easy. Highly recommend!
Awesome place, great prices,last but not least grade A customer service.
Lushawn, our guide through the complex was very helpful in finding space that we needed and didnt try to sell us on extra space we.didnt need
Always pleasant and helpful, Marissa is usually the one that helps me, she is AWESOME!!!!!
Great service and price! Didnt go with them but their service upfront was fantastic
Clean, organized, always excellent staff. After research, def best price around.
Amy was very helpful over the phone as well as in person!! Really appreciated her helping me!!
Colleen was very helpful!
Very Clean Facility!
Just rented the space so I have no details. Jayzah took care of me and did a very good job .
Pam was amazing!! Thank you for such an easy move in!!
Kari was very attentive, polite, and knowledgeable.
Super friendly and efficient. Thank you Kari awesome job.
It was a great experience and i love the place. also amy was great to work with to.
Best rate i could find in the area for the size that I needed. The manager Amy was knowledgeable and helpful.
Amy was very thorough and helpful. Quick and easy experience. Thank you!
Loved it! Great location, friendly staff, great promotion. Everything I needed.
I been at this location for 2 years, always felt welcome and the staff was always professional.
The best ever. Kari is the best ever. Forever and ever, amen.
I had a good service from the manager Amy at the canton location.
Great customer service Lushawn is very friendly and does great work!!
Straight-forward process. Friendly service and got the perfect unit for my stuff.
Kari was very quick, informative, and friendly!
Amanda was quick and efficient in getting me just what I needed.
Total reviews rating 4.8
199 Reviews for Public Storage 2023:
Review №1
2017-09-12Management and staff are first rate. It is safe and secure. Easy on and off north and south bound I-275. Be careful at intersection of Ford and Haggerty especially if you have a trailer. Great rates too.
Review №2
2022-04-01I had a lock issue and the person on site (Colleen) was awesome! She quickly assisted me in getting my issue resolved with no hassle. Thanks!
Review №3
2022-03-27The office person Daniel was outstanding and very knowledgeable!! I only gave 4 stars because I could not operate the gate with my app. Otherwise I highly recommend
Review №4
2022-05-26Great service from Teresa. Answered all my questions and made the process of transferring my unit when I needed more space. Highly recommend this location.
Review №5
2022-02-21Daniel was one of the best customer service experiences I’ve ever had, Not only did he get me the best deals for my move-in day he also was nice!!! and explained everything very well I would highly recommend this place and Daniel
Review №6
2021-10-15Daniel and Karen were a huge help getting me set up with a storage that met my needs. Even made sure to stay a little late for me so I wouldn’t have to wait til the next day. Definitely recommend!
Review №7
2022-02-01Daniel made the whole experience of renting a unit, painless and timely.He was very informative and courteous.
Review №8
2021-11-04When recently renting a unit, I received much help from Daniel, who is patient, courteous and professional. He answered all my questions satisfactorily and encouraged me to let him if I have any other questions or concerns in the future regarding my unit.
Review №9
2019-06-11Not only a great deal but great service as well! Kari was so helpful and very attentive. She went over everything in great detail and answered every question I had for her with a smile on her face. The storage unit is very clean and the area feels very safe. Impressed by the level of service and price of my new storage unit.
Review №10
2022-01-26I was helping a friend of mine with his unit and Colleen came by to check on things. She was super friendly and helped my friend with a couple questions he had.