Wheelchair-accessible entrance
Yes
Public Storage in Sterling Heights
Categories
Location on the map
Sterling Heights, Macomb County, Michigan, US
Accessibility
Phone: +1 586-722-0593
Site: https://www.publicstorage.com/se...
Site: https://www.publicstorage.com/se...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:9:30AM–5PM
- Sunday:9:30AM–5PM
Public Storage in other cities:
Comments (199)
Tabitha and Rachelle are both awesome and helped me every step other way. Thank you for taking me last minute.
Stopped in today for some prices and was helped by Scott. What an awesome help he was! A 1 customer service! I made a reservation to store there and am looking forward to having him as my property manager!!!
Scott was absolutely amazing! I made a reservation online and he called me within 10 minutes to confirm my reservation. He broke everything down in detail for me during one of the hardest days of my life. Thank you Scott!!
Scott helped me tremendously today and he is genuinely very nice and beyond helpful. I appreciated his kindness and his knowledge he answered all my questions. And also Sarah always helps me as well whenever I need her too.... They are both awesome!!
Thank you for your help.Rashelle You were awesome so helpful. I will.be in to get my storage unit from you. You have been highly recommended , a pleasure to speak to.
Yesterday I visited this location and received help from Scott who was AMAZING! He was very helpful and took his time with helping me. This is my very first unit and he helped make everything super easy. The process was quick and the location is extremely COVID friendly if you’re nervous about current times. I felt comfortable and safe.
Scott was an awesome help to me!Im thankful for people like Scott working in public storage willing to help their customers when a huge mistake occurs on another location site . Scott went above and beyond to help me . Thanks again Scott !
Rashelle was amazing and helped me with everything I needed ! Highly recommended
Wonderful service rashelle was very helpful gave me a wonderful deal she was very caring asked me about my day she was very concerned about the look on my face when I walked in I was able to express to her what a horrible service I had at another location she gave me advice on how to handle the situation that I went through and gave my the sources to solve my situation she so wonderful I recommended this location to everyone
They really helped me move my stuff from PODS to their storage unit for 50% off on the unit for the first month. Scott the manager is really nice and friendly. Good location to do business with.
Rashelle was helpful and accommodating. She helped me combine my units and set up autopay. The location is clean and well maintained.
Excellent help from Manager. I was locked in the elevator she was there with me every step of the way. She did an AMAZING JOB making the correct calls & getting the help I needed. Thank you
Rashelle was a great help. And got me what I needed
Sarah and Del assisted me with my move in today, and their customer service skills were phenomenal! They made me feel welcome the moment I walked into the office, they were happy to answer any questions or concerns that I had. I am very pleased with my visit today and will definitely refer this location to friends and family.
Rashelle is awesome she took me at the last moment and provided great customer service 😊
Just rented my unit from Sarah and she is absolutely amazing! Her customer service skills are above any other location i have rented from. She was able to answer all of my questions with confidence and i felt like she truly cared about my belongings just as much as i do! I would definitely recommend this location!
Great to deal with. Sarah explained the options, the facility and pros/cons of the various locations. I was able to quickly sign my rental documents. Sarah even helped when I confirmed my insurance company would cover rental storage - she prompted me with some extra questions to ask. Very nice lady!Unlike the call center that wanted to confirm a credit card, get the names of all my children, when I ONLY called for rates.
Sarah is amazing. With all the headaches of moving, it was nice to have someone so helpful to at least make some of it easier. She helped my sister and I in a very timely and professional manner.
Sarah was absolutely Delightful! Her vibrant, gregarious spirit and fantastic personality are infectious! I am tremendously thankful for her wonderful assistance. Excellent, professional service and I highly recommend!!!
Sarah was awesome! Very transparent and informative. She made my experience and overall reason to store with Public Storage the best! Keep the customer service at a 10! She definitely proved why my monies should be invested with the company. Ask for Sarah
Sarah is an awesome representive of the company! Very knowledgeable, helpful with suggestions and useful tips & pointers that show experience & that she cares about customers property. Josh worked with us as well & he seems to be in good hands with an excellent trainer! He input all the info in the computer and explained the wording in the contract with detail. I will recommend this place to everyone, they might not realize how easy it is to get organized and store items offsite.
I had to choose between two storage facility and just talking to Scott over the phone made me decide to go with this one! Meeting him in person was a delight too. He was mindful of my storage needs and very knowledgeable which Im so glad for because I almost rented a storage room that wouldt fit all of my things. I feel like he does care about what hes doing and the people hes helping.
Had an amazing experience with their office! Scott was extremely helpful and an overall joy. I was able to find a decent sized unit quickly and for cheap, and I have no worries about anything happening to my belongings.
Sarah was our sale rep and was super friendly and helpful. Took is to our unit with a golf cart ride. Along the ride she explained to difference between the units including price, size and what would work best for my needs. It was a no pressure talk and I really appreciated the she talk to me with an honest approach. Not too often you find that. The online promo and Sarahs attitude made this a no brainer for renting.
Sarah was extremely helpful.. knowledge able and very kind in helping us in rental of a storage unit today. She delayed her lunch break and was very patient with the difference in my husbands and my deyaed decision making!
I just went into Public Storage on Mound to pay a bill for a family member. Sarah was working, and she was the most pleasant person! She was extremely friendly and was able to help fast and efficiently. I hope everyone at other locations are as kind as Sarah is!
This was my first time with any public storage. Found a great price online, reserved a spot, and did my online registration. Spoke to Sarah on the phone regarding what to expect. On the day of move in my husband and I were assisted by Simone at the front desk. She clarified everything and ensured all my questions were answered. She and I clicked and we made instant friends! She made my day with her smile and friendliness! I will recommend this location anytime to my friends and family. (Clarissa)
Rachelle was super helpful. Seems to know what shes doing
I came in earlier than my scheduled time but Michelle was more than happy to accommodate. She was very friendly and concise. Even though I am not new to Public Storage, Michelle was helpful and did not rush through the tour. Service with Michelle was great!
I want to thank Rashelle for her service. She was very kind and courteous!
Received great service from Rashelle, very helpful and great personality.
Sarah & Destiny were awesome. I called to reschedule appt time & Sarah immediately called back to reschedule. Once we got to the facility, Destiny was in training & did an superb job at assisting us. It was raining when looking at the unit but Sarah made sure we stayed dry. Overall the entire experience was 5 stars. Definitely HAPPY 😊
I was in is past week to ask for directions and I was greeted by Sarah. She was so friendly. I asked a few questions and she did a wonderful job answering. I ended up walking out with boxes that I needed for packing up my summer stuff. Go see Sarah she knows whats she doing and talking about.
Sarah was super helpful in todays visit. Shes also the representative that helped me out with purchasing a unit a few months ago. Sarah was very patient and accommodating with taking me around and showing me different size units. Highly recommended!
Shantell was superb! She was very personable and provided excellent customer service. I was shown a storage unit, and she accommodated my request to see two other units before making a decision. The unit and the hallways looked clean, and the office was neat and smelled good! Thank you Shantell!!
Simply the best storage unit experience you could have. Sarah was always helpful, friendly, and easy to deal with. The unit came clean and I never had any problems with the unit. I even had the unit when we had that big flood over the summer and I had no water whatsoever in the unit! I rented 2 units from them for the better part of the summer and kept one through the end of October (I was moving) and she was always helpful with extending me. I must say I would recommend them to anyone in need of a storage unit!
I was in need of a large storage area within a few miles of the Mound/16 mile intersection. Found Public Storage, price was right and location was good. I was pleasantly surprise by the excellent customer service and genuineness of the staff when going through the paperwork process. I have rented storage units many times in the past, and I have felt like I was a bother ...rather than a customer - not here!Sarah was very helpful and quick with the paperwork since I was rushing to meet a customer.
Scott was great. He was friendly, professional and very knowledgeable. This is my first storage unit and he made the process easy. I strongly recommend the property located at 35800 Mound. Thanks Scott.
I LOVE Sarah!!! She is hilarious and made it so easy! Not to mention how fast the entire process took. She explained everything and made sure we understood everything! Great job hunn 5 Stars!!
I want to give a HUGE THANK YOU to Megan for helping me out tremendously today!!!!Thank God for her going over and beyond with with me because I definitely know without her help we wouldn’t of been able to move our whole house in a unit by the end of today!She was very knowledgeable as well beings that she had answered all of mine & my husband’s questions and we had quite a few! We really appreciated all of her help today!!!I definitely would recommend anyone of my family members, close friends or anyone else for that matter, to ask for Megan, if you’re in need for any size or type of storage unit!!!
Set up a meeting with Michelle. She was prompt, very knowledgeable, and helpful. She spent the time to answer all of my questions and made me feel valued as a customer. She is a great asset to this company. Would recommend this place and Michelle to work with.
Sarah and Andy were very polite, went above and beyond to exceed my expectations. Very friendly, conversational and kind. Helped me with everything I need to ensure I had no issues!
Ive been with public storage for about a year now, when I first went to inquire about a space I thought that it costed way too much but Sarah, she was extremely nice & persuasive so my husband & I got the storage. To date shes still the exact same maybe even better. I love her!!!!! Anytime I recommend public storage to anyone I always tell them to check out this location because shes so wonderful.
Rashelle is very RUDE ! And don’t know how to talk to others !
Worked with Sarah to get set up on my lunch break. She made sure we took care of everything super quickly and we were laughing the whole time. I definitely recommend.
Sarah is awesome!!! Best sales person Ive dealt with in a long time! Very friendly! If you need help with storage or have questions she is the go to person.
Scott helped my fiancé and his father tremendously and definitely will be a big help our remaining time using storage here! Highly recommend!
Went in to pay my bill for a different location. My unit was literally minutes away from being put to auction. My site manager was an absolute gem and we were able to save 20 years of memories with my wife and kids.
Sarah was awesome!!! I was at another location and they didnt have the right size unit and they called Sarah. She was on her way out for lunch but pushed her lunch back until I got there. Sarah was super friendly and got us through the process in no time. Thanks Sarah!!!
Sarah was awesome! Very knowledgeable and helpful with any questions I had. We had to actually get a bigger unit and it was quick and easy with no problems. I would recommend everybody to come see Sarah!
The property manager, Scott, was so attentive and nice! This was the first time I rented a storage unit and he answered all my questions. Glad I picked public storage!
I came in to pay a bill, was greeted by the manager Sarah. She was really friendly and knowledgeable. Answered all my questions and most importantly, didnt make me feel stupid for asking them.
Scott was the best. He was very accommodating and resourceful throughout the entire process. A very nice guy. I couldn’t be happier with my unit. I love the space and location.
Absolutely the best experience that Ive had with a storage facility. Sarah was very knowledgable and made the setup and rental experience ultra smooth and easy. Very clean unit and security was top notch. Would definitely recommend this facility and Sarah.
Shantell is amazing!! She helped make the move in process easy and quick. Very happy with her service!
Such a great experience! Sarah went above and beyond for me, showing me different size units at really great prices! I will be moving in at the end of the month and I needed to get quotes. I will definitely be back ! Rock on Sarah!!!! m/
Sarah the property manager at this location is most helpful and so kind. She is very knowledgeable and is always willing to help with whatever you need. Every time we have to go into the office she has a smile on her face. You can tell she takes pride in her property. Also the offfice and property are always immaculate. If you are looking for a place to rent a storage unit your search stops here. You will not be dissapointed in the customer service here!
Chelsea and Sarah were both extremely helpful in my storage unit rental process! When I told Chelsea her unit was too large, she immediately sent me to Sarah who helped me to find the perfect size unit at a different location.
Shantell was the best and was kind. She also showed us more than one space to help is choose. I highly recommend. Thanks!!
Hello! So great to meet Sarah and enjoyed her wonderful customer service! Shes very friendly and if I have any questions she is always helpful with her answers!
I have been there a few times in last couple days to drop stuff off. No issues. Not much to go wrong there. Prices are good. Roof doesnt leak and its not filled with homeless people.
Easy to sign up and move out.
Sarah was an absolute pleasure to work with. She walked me through step by step on how public storage works and answered all of my questions with absolute clarity. I would highly recommend this location!
This was my first time using Public Storage and I had no knowledge of how it worked. Shantell n Scott was very wonderful. They were quite helpful and explained everything in detail.
Went to the Public Storage on E. 10 Mile Road, in Warren, MI on Saturday the young lady there wasnt helpful matter of fact it was like I was bothering her. She directed me over to the one on Mound Road, and Im glad she did. Let me tell you Sarah is a GOD send she not only listened to my complaint with regards to the other Public Storage place but she took me and my daughter to look at storage units. She met all of our customer service needs. Public Storage you need many more Sarahs working for your company. Thank You Sarah for everything!!!
Sarah was one of the friendliest people Ive ever delt with. She made me feel welcome and was very kind and helpful with our situation
Shantell was very polite and very friendly! She answered all my questions and even got us a great deal. Recommend this place and make sure you talk to Shantell if you do!
Very good and vigilant. Sarah is the best.helpwd me protect my sofas as wellMade me very very comfortable with my rental. And that is why I signed up for 3 months!!!
I give Scott 5 stars for customer service!!! He was very helpful and nice. I will recommend this location and Scott to anyone..
I rented a space at this location today and Rashelle was a great help with information and everything about the unit I would definitely recommend this location
Rashelle customer services was amazing!!!!
The facility was safe and clean and the customer service from Sarah was exceptional. She was very friendly and made the whole process quick and simple!
Rashelle was an amazing host with perfect communication and excellent customer service
Shantell was friendly and helpful. She explained everything in detail took us to see the unit and was patient with me as we filled out the computer application.
Sarah was so very helpful when i came in to rent a storage unit. She is very professional at her job. She answers any questions i may have.
Amanda was great. Things were very busy and she handled it like a champ. I felt appreciated as a customer and was very pleased with the rates and service offered. The facilities are clean and very well maintained.
I rented on Friday, I was in a hurry, Sara and Amanda were there ready for me when I pulled up, sara showed me my unit and all my paper work was done in a flash. Great customer service from both women!
Sarah was absolutely fantastic when I went to pay a bill for a friend. Helped me figured out the correct bill to pay and everything. Very nice and friendly. Highly recommend.
Rashelle showed me the storage and everything was good She gave us great service
Chelsea is amazing I came i feeling so awful and she took. Time to share her love and professionalism and compassion as I was crying the weight lifted off me... As I went to the storage unit to clean out my mothers things she helped me calm down and then I was able to complete the day better... Thank you chelsea...v
Scott was amazing and was so nice! he helped me find a nice unit to fit all my things in!
I met with Scott and he went above and beyond to give me excellent customer service! Thank you so much! I would highly recommend this Public Storage location.
The property manager Rashelle was great. She reached out and fixed an issue for me!
Sarah was very helpful to find a storage for my personal belongings, this is my first experience using a storage center. I will definitely recommend this to my friends & family. Thank youKim Scott
Sarah was awesome! I love her customer service shes the best! SHe helped us a lot!
Josh and Sarah helped me with my unit. had an all and all amazing experience. Definitely explained everything thing from start to finish. I will definitely recommend this place to everyone.
Tee was very helpful. the storage units were a tiny bit smaller than advertised(we rented the 10x10 and the measurement came out to 9x9.75). the price is great and the process to acquire the unit was easy. im not too put out over the 10+ square feet it was short because we were able to fit all of our belongings in there without an issue.
Sarah was great... very informational and helpful in getting the right size. Thanks Sarah, too bad the company doesnt allow more than 1 credit or debit card to be used at a time :-(
Sarah was really helpful today even though she was in the middle of training, she took her time to explain everything and covered any questions i had before i could even ask
Protip: Just. Buy. Their. Lock. Trust me and trust Josh. He knows whats up. Hes very friendly and deserves a raise. Sarah also deserves a raise. Wheres Oprah when you need her? You get a raise and you get a raise! Everybody gets a raise!
Scott was great. He was very helpful and informative. Its nice to go to a business that has amazing customer service.
This is what I think about Sarah at the location on mound. She’s very well educated and knows exactly what’s going on at this facility. I’m quite happy with the price given to me. And I’m exceptionally happy with upsell of the dry stuff.
Stopped in to get directions , as I was all turned around. I am not from the area. I stopped in the office and Sarah helped me find my way. She was very sweet and kind. Thank you Sarah!
Betty did a wonderful job helping me get my place for my property she was kind, friendly, clear, and timely thank you for letting Betty help me I feel so much better. I was a wreak. Thank you so much. love Betty.
Sarah at public storage was very helpful. She went out of her way to help. I would highly recommend this storage facility and I would also recommend dealing with Sarah. 5 stars goes to her. Thank you for all of your help
Scott was very helpful with fixing my light when it was broken/burnt out. He also made my move out process very smooth. Thanks Scott!
They were very helpful and Scott went out of his way to help me with the best deal. I give him a whole hearted thank you.
I was very impressed with Sarah at this location...very genuine and professional...I glad I decided to go to this location for my storage needs. EXCELLENT customer service!! I own a business myself and it was really nice to be treated the way I treat others!
Had to grab some items from our unit during the recent snow storms. Called ahead to see if anyone had been able to plow or shovel after the storms passed. Sarah answered the phone that day and ensured us that our unit would be clear of snow prior to our arrival!Thank you so much for honest costumer service!
Today I was helped by Dee who was very kind and informative. She was really great with us especially during a stressful time for moving!
Sarah was very informative, helpful, and kind! She has great customer service skills.
Scott was amazing and great personality! Made my life easy!!! Definitely moving from my other storage unit(s)
Sarah quickly located my reservation and showed me the unit. She was extremely friendly and efficient and was able to get the paperwork done quickly and understood exactly what I needed.
Rashelle was very helpful and did a great job.
Scott is a very sweet person, great personality and he welcomed me with a smile. It was definitely a pleasure meeting him.
Stay away from this place. The day I came here to pay for my storage space the gate to access the units werent working, which I didnt know until after I paid. I spent four hours trying to get a refund and they refused though I had just given the manager my money five minutes before. Each location is independently owned so there isnt a corporate office willing or able to assist. The staff are so unprofessional. And they were racist prior to Nov. 8th.
Sarah and Michelle present nothing less than impeccable service! Very professional and courteous. I have been doing business with this location for almost 4 years and never had a problem.
I am very pleased with the service that I received today. The manager Sarah is very professional, personable & thorough. I look forward to doing business with Public storage.
Andy was great! I was in and out in 15 minutes with my storage unit and keys. Very courteous and professional. Highly recommend!
Sarah was awesome. She was my hero. although she didnt have a cape. She got the job done without one. Thanks
Chelsea is awesome! Very friendly, thoroughly helpful and well versed, Id give her six stars but can only select five😎
Scott was the manager that I talk to, he explained every detail to me as well as going above and beyond to make sure that I was satisfied with my unit.Thank you!
Scott made the process so easy and quick! Will definitely recommend this storage unit to anyone who is looking. Great customer service!
Sara is so professional… My husband and I stopped in to get information about storage units we are moving from Florida to Michigan at the beginning of next year and are just scoping places out right now Sara tried very hard to get us to sign today but give us all the information that we needed to make a very good decision we will be back to this particular location just because of her January 2019
I came in to pay a bill, and Sarah was absolutely fantastic. Super helpful and very friendly. I will be a frequent customer here because of this customer service!
Sarah was very energetic, personable, and helpful. The storage units she showed us were clean and the property was well maintained.
Came in to get something from my moms unit and the lock was frozen and Sarah and Deanna were so extremely helpful! Even in the cold and wind they kept smiling! Thank you so much guys!
Sarah was very helpful in determining my needs. She was pleasant and knowledgeable.
Simone was very helpful , she showed me everything with the storage room and has great customer Service. I would recommend anybody thats moving to use public storage
I had an awesome customer service experience at Public Storage in Sterling Heights. Sarah was very helpful, patient, and thorough.
Scott was very helpful from the time I was looking for a storage unit up until the time I got everything I needed , I do recommend coming here if you need to put anything away
Great location. Staff was very accommodating and great to work with!Sarah was very helpful, friendly and explained everything clearly.Thank You !
The workers like Sarah there are so helpful with anything and everything I needed. If its questions about storage or just a friendly smile.
Sarah is awesome, I used them before and had a great experience with Sarah and came back because of her.
Scott, is a amazing employee... if he ever needs a job... I will find him one with the company I work for or one of my former employers!
Andy and Sarah were super helpful over the phone and when I came in to check the place out Andy guided me through the whole process clearly. They earned my business!
Scott and Shantell were very friendly and helpful answered all my questions and Scott walked threw 8 of snow to show me units now thats customer service!!!
Simply Amazing! Sarah made my move in quick and easy! Everyone must go see her for any move in needs!
Sarah was very proficient and enjoyable to sign me in today. She explained everything in very detailed. Thank you.
So I decided I was feeling like a pack rat lol I need a storage unit I found this place and Sarah who worked the office was great showed me my unit very helpful and nice. Maniger was there too and she was great
Sarah is amazing! So friendly and very professional! She really knows her stuff!
Sarah was so helpful getting me set up with a unit. Her and Tracie were awesome!
Radhelle helped me she’s the best go for here
Sarah and Josh were great! Nice experience, and will definitely use Public storage again.
Shantell was so nice and thorough. All of my questions were answered in detail and the unit is perfect for my needs.
Attendant Scott went ABOVE AND BEYOND. Great guy and really clean place inside and outside. Nice place
Awesome service! Scott made it so quick and easy to book, no hassle at all! Highly recommend this place!
Shantell was very helpful and professional though out my whole experience. Highly recommended.
Ive used multiple storage units in the past and have to say I was extremely pleased by the manager Megan who helped me pick the unit and actually saved me money which is Awesome!!...up until now I thought all the customer service people at storage units where walmart rejects with there lack of knowledge and rude attitudes. ...but this location and certainly Megan has sold me on Public Storage....im a lifer now!!!
Shantell was a very nice and friendly employee. She was very informative and helpful. Thanks again for all of your help.
Thank you Sarah, For helping us during our moving process. Its nice to see such great customer service. =)
Miss rachelle very attentive and nice made my first experience my best
Such a great facility! Sarah is so friendly and has a great attitude! Glad that Ill be storing here! Very clean and great atmosphere!
Sara is a pleasure to work with. Very knowledgeable in her field. Would definitely recommend.
Very sweet young ladies that work here! Sarah is always helping me out! Always clean and friendly!
Had to reschedule quite a few times and Sarah was more than happy to help me out and was very friendly
Wonderful place great staff bee there over 25 years! Scott and Dee are great to work with very helpful and friendly hope to be there another 25 years!
Sarah is the best she took care of me she is nice and she will get you in.good place to put your stuff.
Sarah is wonderful! Great customer service & very patient as well! :)
Sarah was great. Great personality and knowledge. I was pleased with my business at PS
Me and my wife were late for our appointment by a few minutes but Michelle the employee that works the front desk was nice enough to wait on us and still show us the unit before 6pm!!!!!! and although the one she had available was to small she stayed and made it her business to find us something at one of her other stores to fit our needs!!!!!!!!!! VERY SATISFIED top notch costumer service!!!!!! HIGHLY RECOMMEND THIS BUSINESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I rented from Victoria a couple days ago and she was super helpful with what I needed, I came in today to get some more packing supplies and Victoria helped me figure out what kind of deals there were and saved me some money!
Everything was wonderful Kathy was very informative to my needs and was able to sell me a mattress cover for a moisture barrier at my time of my rental Hi ratings from me for this sales woman!
Sarah was very good and helpful she went above and beyond for me super friendly
Scott gets 5 stars for his great service. Nice place well-lit and clean.
Sarah is wonderful, Sarah is great, she put everything I order for , and she showed me how convenient it is to be at this location
Love this facility! Of all the storage units Ive had throughout the years...Sarah is the most friendly & helpful of all. Thanks!
Jody and scott were excellent people that deal with very kind and very knowledgeable
I am looking for a storage unit and AMY was very helpful in showing me the units that were available and in how the process works, however, at this time I am going to research other storage places before making a decision.
Sarah was very informative and has GREAT customer service! Thanks for helping us! ❤
Sarah and the other staff here are always quick and professional. Anytime there have been any issues they have been quick to get the problem fixed. Very well maintained property.
Fantastic service great employees, Scott was a huge help in finding out what we needed and where we needed to go
Scott is great you need more employees like him very friendly and always has a smile
Scott was very helpful and willing to help me make sure I rented a unit that best fit my needs
Sarah is the best worker ever she should get a promotion she was happy and full of Joy ❤❤🤘🤘👑👑😄😄
What a horrible place terrible to there tenants terrible to rent from there liars.The manager is rude disrespectful and a horrible manager. I would never recommend them they do things completely different then other places.I have 4 other rental units have never had an issue but will never use public storage again..
Everything was great. customer service was awesome. love the unit space as well. Sarah was great!!!!!
Betty was fantastic. She was very helpful and great to deal with. Very friendly and helpful. Simply a joy.
SCOTT & SARAH WERE EXTREMELY HELPFUL, OUTGOING, FUNNY AND WERE PROFESSIONAL. AN OVERALL GREAT JOB & EXPERIENCE.
Great Location. Sarah was very knowledgeable with great costumer service. Thank you once again.
Shantell was very helpful and knowledgeable. Answered all our questions. Super friendly.
Came into office looking for prices on storage unit dee was very helpful will come back next month when im ready to rent :-) see you soon
WE ARE VERY HAPPY WE VISITED PUBLIC STORAGE ON MOUND ED. IN STERLING HEIGHTS TODAY, CHANTELL WAS VERY PROFESSIONAL AND COURTEOUS. I RECOMMEND THIS PLACE TO EVERYONE.
Scott & Dee was very helpful getting me and my family setup with our storage
Sara and Tracy was awesome. Lots help.freindly. made everything go by fast and easily.
I loved Sarah.....very very informative.....eased my fear being this is my first time renting from any storage place!!!! Thanks Sarah....you rock!
Sarah was amazing. Walked me through everything and made it easier. Thanks Sarah !
Scott is always friendly and as helpful as can be! Highly recommend this location for your storage needs!!
Sarah was extremely helpful, knows her business. Would highly recommend this place.
Shantell was superb, she was transparent and very helpful!
SARAH was amazing!!! I will recommend this Public Storage to everyone! Great customer service! :-)
Sarah was very helpful with set up, all questions, very friendly. Glad I came here 😃
Excellent customer service. Sara is amazing and helped with everything we needed.
Scott was very helpful during my stay.
Sarah is very helpful. N friendly.. Helped me out with finding a box. Area is very clean n inviting. :)
Sarah amd samantha were an amazing help, totally awsome sauce, highly recommend this facility!
Excelent customer service,Sarah was very delightful, satisfied every need i had, I recommend her highly
My experience was great! Sarah was so nice and pleasant!
Sarah did a great job explains all the paper work and showing the storage space. :)
Total reviews rating 4.9
199 Reviews for Public Storage 2023:
Review №1
2022-05-21This is the best storage place around! I was so lost when I got here and couldn’t find my unit. Then I got the wrong one and Rashelle was awesome! Helped me get everything fixed and in the right unit. Definitely recommended her for everything ! Also takes great care of the property.
Review №2
2022-07-09Rashelle has excellent customer service. She was patient and kind and help. I will recommend everyone to this location.
Review №3
2022-02-10Rashelle was a beautiful soul that helped me with getting storage for my first time. She made it very easy to understand. I like this location very easy and convenient.
Review №4
2022-02-21Went to the location in Sterling Heights and Rashelle helped me tremendously with some items I needed to help move. She was completely understanding and was patient with the 3 kids and I. Thank you!
Review №5
2022-05-22Rashelle was a great help. She was professionalAnd friendly. Thank you so much.
Review №6
2022-05-02Rashelle is fantastic and evertime I come she has a beautiful smile and pleasant attitude.
Review №7
2021-08-27I was helped by Rashelle! What an amazing rental experience! Rachelle was highly spirited through the entire process.The storage unit I rented was perfect. (Clean, well sized, and QUITE accessible.)I HIGHLY recommend this location for any people looking to store their property in the Detroit area!
Review №8
2022-03-07Very good experience from Crystal while I was there. She helped me out with everything I needed. Thank you very much.
Review №9
2021-05-27I don’t usually do google reviews but I helped my Aunt rent a unit from here last week and couldn’t believe how helpful Scott was. We were completely stressed out and he really helped calm us down and get us exactly what we needed. 10/10 would recommend storing with Scott.
Review №10
2022-03-03I went to the mound Public Storage- Rashelle at the front front desk was amazing!! Highly recommend